Honda Service
Honda Service
Honda Service
2. Wellbeing of workers
Direct workers to stay at home if they are sick, and to go home immediately if they become unwell.
Require them to be tested for COVID-19 if they have any symptoms of acute respiratory disease
(cough, sore throat, shortness of breath) or a fever or history of fever. They must remain in isolation at
home until they get the result and it is negative for COVID-19.
Consider safety risks and manage these according to the appropriate hierarchy of controls, i.e.
elimination, substitute, isolation, administrative controls then personal protective equipment, where
required.
Implement measures to maximise the distancing between workers to the extent it is safe and practical
and minimise the time that workers are in close contact.
Where it is practical and safe to do so, review tasks and processes that usually require close
interaction and identify ways to modify these to increase social distancing between workers.
Introduce work from home arrangements where workers are able to work from home, such as
administrative work where no face to face contact is required.
Modify processes behind the counter (including in break rooms) to limit workers having to be in close
contact, as much as possible. Assign workers to specific workstations to minimise the need to go into
other spaces and time breaks to ensure social distancing.
Postpone, cancel or use electronic communications such as video conferencing for non-essential face-
to-face gatherings, meetings and training.
Consult with workers on COVID-19 measures in the workplace and provide workers with adequate
information and education, including changes to work tasks and practices and appropriate cleaning
and disinfection practices at work.
Put signs and posters up to remind workers and others of the risk of COVID-19.
3. Social distancing
Place signs at entry points to instruct customers not to enter the premises if they are unwell or have
COVID-19 symptoms. The sign should state that businesses have the right to refuse service and must
insist that anyone with these symptoms leaves the premises.
If practicable, set up separate exit and entry points to minimise contact.
Implement measures to restrict numbers within the premises, including maintaining a maximum of 50
people at any one time, in addition to staff, and ensuring distance of 4 square metres per person.
However, for smaller venues below 200 square metres, businesses can have one person per 2 square
metres up to 50 persons at a time.
Ensure social distancing by placing floor or wall markings or signs to identify 1.5 metres distance
between persons for queues and waiting areas.
Consider using physical barriers where practical, such as plexiglass around serving counters.
Remove waiting area seating or space seating at least 1.5 metres apart.
Limit the use of cash transactions by encouraging customers to use tap and go, direct deposit or other
contactless payment options.
Limit walk-in appointments and client interaction at the counter by using online or phone bookings.
4. Record keeping
Contact information must be kept on all clients, workers and contractors, including full name, email
address (residential address if not available), phone number, date of entry and time period (time in and
time out) for contact tracing purposes for a period of 56 days (unless otherwise specified).
Ensure records are used only for the purposes of tracing COVID-19 infections and are captured and
stored confidentially and securely.