Electricity

M 10000406120
DG MCC Profile

DG1 MCC02 02

Rafael Mendes Customer Service:

137 The Hardwick Nt Brunswick St
041 214 9500
Dublin 7 MON – FRI 9:00am – 5:30pm
Dublin, Ireland
EMERGENCY CONTACT:
For emergencies, power outages or
to report dangerous situations
please contact ESB NETWORKS:
1800 37 29 99

Billing Period Supply Address

29/08/22 - 01/11/22
137 The Hardwick Nt Brunswick St
Bill Summary Amount Dublin 7
Dublin, Ireland

Your last bill -220.00

Payment Received Thank You 0.00

Account Information
Balance brought forward -220.00
Account Number 50081884
Net Bill for this period -11.44 Date of issue 09/11/22
Invoice Number 2990936
Total VAT -1.02 MIC 12

Current Bill -12.46 Tariff Category:

DG1 NSAV Res Green Future 40 New
12mo
Total Due -232.46 Current Bill due Date: 09/11/22
Your fuel mix is presented on the back of this bill. For further information
on your fuel mix, please contact customer service on 0412149500 Payment Method: Direct Debit

Payment Slip

Knockbrack House
Matthews Lane Account No: 50081884
Donore Road, Drogheda,
Co. Louth, Ireland
A92 T803
MPRN: 10000406120

T: 041 214 9500 Transaction Date: 09/11/22

E: [email protected]
www.flogas.ie
Total Due €: -232.46

£(64®R(2t>®®!}{fq¤
08222 000500818843 0000001 939170
 Description Meter No From Meter Readings Multiplier Consumption Payment Options
Previous - Present
See www.flogas.ie for all payment options
Day Z00047002 29/08/22 37793 C 37973 A 1 180 kWh Direct Debit: Call 041 214 9500
Night Z00047002 29/08/22 51998 C 52374 A 1 376 kWh Electronic Funds Transfer:
Following details required to pay via EFT:
A – Actual, C - Customer Read, E - Estimate, F - Final Your Electricity Account Number.
IBAN: IE78 BOFI 90332269780025
BIC: BOFIIE2D
Debit/Credit Cards: www.flogas.ie
Units Rate(€) VAT Amount(€) or call 041 214 9500
Bill Information
Cheque:
Make payable to Flogas Natural Gas Ltd.
Standing Charge 29/08 25/10 58.000 0.70620 R €/day 40.96
Include your MPRN on Cheque.
Standing Charge 26/10 01/11 7.000 0.70620 R €/day 4.94 Please do not send cash by post. If this is your final
Day Units 29/08 25/10 161.000 0.31720 R €/kWh 51.07 bill and your account is in credit please contact us
on the above number to arrange for a refund.
Day Units 26/10 01/11 19.000 0.38060 R €/kWh 7.23
Night Units 29/08 25/10 336.000 0.15430 R €/kWh 51.84
Night Units 26/10 01/11 40.000 0.18520 R €/kWh 7.41 Contact Details
PSO Levy (Aug 22 to Sep 22) 29/08 Please have your account number to hand when
you contact us. We can only discuss account
30/09 2.000 4.30000 R €/month 8.60
information with the account holder.
PSO Levy for 1 month (Oct 22) 01/10
041 214 9500 Mon-Fri 9am-5.30pm
25/10 1.000 0.00000 R €/month 0.00 Email: [email protected]
PSO Levy (Oct 22 to Nov 22) 26/10 01/11 1.000 0.00000 R €/month 0.00 Address: Flogas Natural Gas Ltd,
Government Electricity Credit 1 01/11 Knockbrack House, Matthews Lane,
Donore Rd, Drogheda,
01/11 1.000 1.00000 R Adjustment -183.49 Co.Louth, A92 T803
VAT Reg No: IE 4530571M
Net total Customers with payment queries should contact
-11.44
our Credit Control Department on 041 214 9500
VAT (R) 9.00% on -11.44 -1.02 or email asu@flogas.ie

Current Bill -12.46 Customer Complaints

Flogas is committed to providing an excellent level
Previous Outstanding -220.00
of customer service. If, however, you have a
complaint, contact us on 041 214 9500 or
Total Due -232.46 [email protected] Your complaint will be
registered and a reference number issued. Every
effort will be made to resolve your complaint in a
speedy and professional manner. Some issues, by
their nature, may take longer to investigate and
rectify. If you feel your complaint has not been
Electricity Unit Rates increased by 20% from 26 October and are pro-rated on your bill. See the insert or resolved to your satisfaction by Flogas, then you
www.flogas.ie for details. may refer your unresolved dispute to:
The Customer Care Team,
Commission for Regulation of Utilities ,
PO Box 11934,
Tallaght, Dublin 24.
Telephone 1890 404 404.
email: [email protected]

Energy Saving hints and tips Public Service Obligation (PSO) Levy
• These days we use many electrical devices & appliances to get through our day. It would be difficult for any of The PSO Levy is determined by the CRU (Commission
us to stop using them, but making small changes to our habits can help to reduce energy consumption over for Regulation of Utilities) and relates to any additional
time & being a bit smarter in the times we use devices can help to lessen use at peak times. cost incurred by the ESB in purchasing or generating
• Switch off unused devices at the wall socket when you are not using them. When devices are sleeping or in electricity from sustainable, renewable and indigenous
standby mode they still use small amounts of electricity. Timers or smart plugs can be a good way to do this. sources. It is charged to all electricity customers.

If you have queries & would like additional Flogas Fuel Mix Disclosure
support, there are a number of impartial
Consumption
January 2020 to December 2020
bodies who can help.
Electricity supplied
% of total
General advice: has been sourced from Electricity Average for All
Supplied by Island Market
Citizen Information the following fuels
Flogas (for comparison)
www.citizensinformation.ie | T: 0761 07 4000
available Monday to Friday 9am - 8pm Renewable 100.0 57.9
Natural Gas 0.0 35.8
For advice on payment or debt issues: Peat 0.0 2.1
Money Advice & Budgeting Service (MABS) Coal 0.0 3.0
www.mabs.ie | T: 0761 07 2000 Other 0.0 1.2
Total 100.0 100.0
available Monday to Friday 9am - 8pm Environmental Impact
For help and support on reducing your energy bill, CO2 Emissions 0 gCO2/kWh 236 gCO2/kWh
grants available, energy efficiency and emission
For information on your fuel mix and on the environmental
costs: Sustainable Energy Authority Ireland (SEAI)
impact of your electricity supply visit www.flogas.ie or, for
www.seai.ie | T: 01 8082100 further details call 0412149500.