QUESTION ONE.

1.1.

Introduction: As the manager of a family-owned coffee shop, the use of technology is vital
for the business's growth and success. This document outlines the input and output devices,
types of data regarded as input, the information regarded as output, types, and
specifications of computers and mobile devices, and other technologies that will be used to
enter data to produce information.

Differentiating between Input and Output Devices: Input devices are used to enter data into
the computer or mobile devices, while output devices display or print data produced by the
computer or mobile device. Examples of input devices include a keyboard, mouse, scanner,
and touch screen. Output devices, on the other hand, include a printer, monitor, and
speakers.

Types of Data Regarded as Input and Output Information: As a coffee shop manager, the
following types of data will be regarded as input information:

1. Sales data: Sales data will include the number of coffee cups sold, the types of
coffee, and the amount of revenue generated.

2. Inventory data: Inventory data will include the quantity of coffee beans, milk, sugar,
and other ingredients in stock.

3. Employee data: Employee data will include the number of employees, their names,
work schedules, and payroll information.

The following types of information will be regarded as output information:

1. Sales reports: Sales reports will show the number of coffee cups sold, the types of
coffee, and the amount of revenue generated for a specific period.

2. Inventory reports: Inventory reports will show the quantity of coffee beans, milk,
sugar, and other ingredients in stock.

3. Employee reports: Employee reports will show the number of employees, their
names, work schedules, and payroll information.
Types and Specifications of Computers and Mobile Devices: To enter data and produce
information, the coffee shop will use computers and mobile devices with the following
specifications:

1. Computers: The coffee shop will use desktop computers with a minimum of 4GB
RAM and 500GB hard drive capacity. The computers will run on the Windows
operating system, and the software used will include Microsoft Office, Point of Sale
(POS) system software, and accounting software.

2. Mobile devices: The coffee shop will use tablets and smartphones with a minimum of
2GB RAM and 32GB storage capacity. The devices will run on the Android or iOS
operating system, and the software used will include POS system software and
employee scheduling software.

Incorporating My Experience and User Reviews of the Devices: My experience using these
devices has been positive. The desktop computers are efficient and reliable, and they have
enough storage capacity to store all the coffee shop's data. The POS system software is user-
friendly and easy to navigate. The mobile devices are also reliable and efficient, making it
easy for employees to input data and access information on the go.

In addition to my experience, user reviews of these devices have been positive as well. The
desktop computers and mobile devices have received high ratings on review websites, with
users praising their reliability, speed, and user-friendly interfaces.
QUESTION TWO

2.1. Comparison of Three Cloud Backup Services for Mobile Devices:

There are many clouds backup services available for mobile devices. Here, we will compare
and contrast three of the most popular ones: Google Photos, Apple iCloud, and Dropbox.

Google Photos: Google Photos is a cloud backup service that is available for both Android
and iOS devices. It offers unlimited storage for photos and videos, as long as they are under
a certain resolution. It automatically backs up photos and videos as soon as they are taken,
and users can access their photos from any device with internet access. Google Photos also
has powerful search capabilities that allow users to easily find specific photos.

Apple iCloud: Apple iCloud is a cloud backup service that is available exclusively for iOS
devices. It offers 5GB of free storage, with additional storage available for a fee. It
automatically backs up photos and videos as soon as they are taken, and users can access
their photos from any iOS device or a computer with iCloud access. Apple iCloud also
includes a feature called "Photo Stream," which allows users to share their photos with
other iCloud users.

Dropbox: Dropbox is a cloud backup service that is available for both Android and iOS
devices. It offers 2GB of free storage, with additional storage available for a fee. It does not
automatically back up photos and videos, but users can manually upload them to their
Dropbox account. Users can access their photos from any device with internet access.
Dropbox also includes features like file sharing and collaboration.

Which One Would You Choose and Why?

Of the three cloud backup services, Google Photos would be the best option for most users.
Its unlimited storage, automatic backup feature, and powerful search capabilities make it
the most convenient and user-friendly option. Apple iCloud is a good choice for users who
exclusively use iOS devices and want to share photos with other iCloud users. Dropbox is a
good choice for users who need additional features like file sharing and collaboration.
2.2. Data Disaster Recovery Plan for a Small Copy Shop:

Emergency Strategies: In the event of a data disaster, the following emergency strategies
will be implemented:

1. Evacuate the premises and ensure the safety of all employees and customers.

2. Contact emergency services, such as the fire department or police, if necessary.

3. Immediately disconnect all electronic devices to prevent further damage.

Backup Procedures: To prevent data loss in the event of a disaster, the following backup
procedures will be implemented:

1. Regularly backup all data, including customer information and financial records, to
an offsite location.

2. Use cloud-based storage services, such as Google Drive or Dropbox, to store copies
of important data.

3. Use an external hard drive to regularly backup data and store it in a secure location
offsite.

Recovery Steps: The following recovery steps will be taken in the event of a data disaster:

1. Identify the extent of the damage and assess the recoverability of the data.

2. Use the backups to restore lost data.

3. If necessary, consult with data recovery specialists to retrieve data that cannot be
recovered using the backups.

Test Plan: To ensure the effectiveness of the disaster recovery plan, the following test plan
will be implemented:

1. Conduct regular drills to simulate a disaster scenario and test the effectiveness of the
plan.

2. Review the plan on an annual basis to ensure that it is up-to-date and relevant to the
current technology and business operations
QUESTION THREE

3.1. Advice for Avoiding Email Scams:

Email scams are becoming increasingly common, and it is important for everyone to be
aware of the risks and how to avoid them. Here are some tips to help colleagues avoid email
scams:

1. Be wary of unsolicited emails: If you receive an email from an unfamiliar sender, do

not open any attachments or click on any links.

2. Check the sender's email address: Scammers often use email addresses that are
similar to legitimate ones. Look for misspellings or other signs that the email may not
be legitimate.

3. Avoid giving out personal information: Never give out personal information such as
passwords, credit card numbers, or social security numbers in response to an email.

4. Use spam filters: Most email providers offer spam filters that can help prevent scam
emails from reaching your inbox.

5. Keep your antivirus software up-to-date: Antivirus software can help detect and
prevent malware from infecting your computer.

6. Be skeptical of urgent or threatening emails: Scammers often use urgent or

threatening language to try to get people to act quickly without thinking. Take a
moment to evaluate the email before taking any action.

7. Use two-factor authentication: Two-factor authentication can help prevent

unauthorized access to your email account.
3.2 Physical Access Controls for Data Center Security:

A data center contains critical information and resources, and it is important to implement
strong physical access controls to prevent unauthorized access. Here are some physical
access controls that would be recommended:

1. Access control systems: Use access control systems to restrict access to the data
center. This can include biometric identification systems, smart card readers, or PIN
access systems.

2. Video surveillance: Install video surveillance systems in and around the data center
to monitor activity and deter unauthorized access.

3. Physical barriers: Use physical barriers, such as fences or walls, to restrict access to
the data center.

4. Security personnel: Employ security personnel to monitor access to the data center
and respond to any security incidents.

5. Visitor management: Implement a visitor management system to track visitors and

ensure they are authorized to enter the data center.

6. Asset tracking: Implement asset tracking systems to ensure that all equipment and
resources in the data center are accounted for and monitored.

By implementing these physical access controls, the data center can be better protected
against unauthorized access and intrusion.
3.3. The advancement of technology has brought several changes to the automotive
industry, including the integration of computers and other electronic devices in vehicles.
These in-vehicle technologies have aimed to enhance the overall driving experience and
provide convenience, comfort, and entertainment. However, the primary focus of these
technologies is to improve road safety and prevent accidents. In this essay, I will explore
whether in-vehicle technologies make driving safer and explain how computers are
embedded in vehicles.

In-vehicle technologies have evolved over the years and come in different forms, such as
Advanced Driver Assistance Systems (ADAS), electronic stability control, lane departure
warning systems, and blind-spot monitoring systems. These technologies work in different
ways to assist drivers in navigating the roads safely. For example, ADAS uses sensors and
cameras to detect potential hazards, such as pedestrians or other vehicles, and alert drivers
accordingly. Additionally, some ADAS features, such as adaptive cruise control, can adjust
the speed of the vehicle to maintain a safe distance from the car in front. Lane departure
warning systems use cameras to detect when the car drifts out of the lane and alert the
driver to take corrective action. Blind-spot monitoring systems use sensors to detect other
vehicles in the blind spots and alert drivers when it is unsafe to change lanes.

Several studies have shown that in-vehicle technologies make driving safer. For example, a
study conducted by the Insurance Institute for Highway Safety (IIHS) found that vehicles
equipped with forward collision warning systems had 27% fewer rear-end crashes than
those without the technology. Another study conducted by the National Highway Traffic
Safety Administration (NHTSA) found that lane departure warning systems reduced the
number of single-vehicle, sideswipe, and head-on crashes by 11%.

Computers are embedded in vehicles in several ways. The most common is through the
Engine Control Unit (ECU), which is responsible for managing the engine's performance, fuel
efficiency, and emissions. Additionally, modern vehicles have several other computers
embedded in them, such as the infotainment system, ADAS, and transmission control
module. These computers use sensors, cameras, and other data to monitor the vehicle's
performance and provide feedback to the driver. For example, the infotainment system uses
GPS to provide drivers with real-time traffic updates and directions. ADAS uses cameras and
sensors to detect potential hazards and provide alerts to the driver.

In conclusion, in-vehicle technologies have undoubtedly made driving safer by providing

drivers with real-time information and alerts that help them avoid potential hazards. The
integration of computers and other electronic devices has made it possible to provide a
more comfortable and enjoyable driving experience while prioritizing safety. While there is
still room for improvement, the continued development of in-vehicle technologies promises
to make driving even safer in the future.
References:

Federal Trade Commission. (n.d.). How to Recognize and Avoid Phishing Scams. Retrieved
from https://www.consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams

Input and output devices. (2022). Techopedia.

https://www.techopedia.com/definition/1809/input-output-io-devices

Different types of data. (2022). Business Jargons. https://businessjargons.com/types-of-

data.html

Google Photos. (n.d.). Google. Retrieved March 28, 2023, from

https://www.google.com/photos/about/

iCloud. (n.d.). Apple. Retrieved March 28, 2023, from https://www.apple.com/icloud/

Dropbox. (n.d.). Dropbox. Retrieved March 28, 2023, from https://www.dropbox.com/

Computer and mobile device specifications. (2022). PCMag.

https://www.pcmag.com/picks/the-best-desktop-computers

User reviews. (2022). CNET. https://www.cnet.com/tech/computers/