PANAMA UNIVERSITY

COLON REGIONAL UNIVERSITY CENTER

FACULTY OF BUSINESS ADMINISTRATION AND ACCOUNTING
LIC. IN OP ENGINEERING AND BUSINESS LOGISTICS

NAME:
DILCIA DE LEON

IDENTIFICATION CARD
3-107-214

MATTER
INGLISH

TEACHER:
DANIEL NAVARRO

GROUP
IIB NIGHT

YEAR
2021
I. Logistics management is a detailed process to organize and implement an
operation.
In this way, logistics management deals with integrating the flow of
information and its management tools, material handling, packaging
production, inventory, transportation, warehousing
and, sometimes, security.

II.
Suitable
product
Product Product availability
includes the cost of designing, manufacturing,
storing, and delivering different variations of items. With high product
availability, customers can visit a business knowing that all of their
purchasing needs can be met.
When designing / manufacturing / selecting a product, the organization
should investigate potential problems that may arise during transportation.
Special packaging requirements, for example, may arise from the weight or
volume of the product, its shape or fragility, and the transport distance.
The product, when designed correctly, will greatly facilitate logistics if they
ensure a certain level of standardization in product measurements during
design, which will greatly facilitate product packaging, storage, handling and
transportation. The best strategy is to choose a product that is in demand
and that can guarantee benefits. Having the right knowledge and using the
right product will facilitate effective time and resource management
The products supplied to the consumer by the retailer are an essential part of
the supplier selection. This is something that supply chain managers need to
be aware of. That is the product or service that they must manufacture,
handle and transport. The best strategy is to choose a commodity that is in
high demand and provides consistent income. Finding the right details and
then using the best product will help you make the most of your time and
money.

III. Based on the video given, develop the following TERMS and give a brief
example of each.
• Logistics
It is commonly used to refer to the process of coordination and movement of
resources - people, materials, inventory and equipment - from one place to
another their storage. The term logistics originated in the militia, to refer to
the movement of equipment and supplies to troops on the battlefield.
Logistics refers to what happens within a company, including the purchase
and delivery of materials, the packaging, shipping, and transportation of
goods to distributors, for example. Whereas supply chain management
refers to a larger connection of organizations working together to deliver
products to consumers, including vendors, transportation providers, call
centers, warehouse providers, and others.
• Logistics management
Logistics management is a detailed process to organize and implement an
operation.
In this way, logistics
management deals with
integrating the flow of
information and its
management tools,
material handling,
packaging
production,
inventory,
transportation,
warehousing and,
sometimes, security. To
model, analyze, visualize and
optimize this complex logistics puzzle,
specialized simulation software is often used. The person who works in this
area is called a logistics expert
• Reverse logistics
Reverse logistics is the process carried out by a customer to return a
product to the seller or manufacturer. We could say that it is the opposite of
the "standard" supply chain. This logistics includes returns in e-commerce
(B2C), in retail (B2B) or even manufacturing components. To have effective
reverse logistics, for example, you must establish a practical and efficient
returns management system to solve all related activities and to control all
elements of the supply chain. In short, any post-sale process or management
of the product involves reverse
logistics.

As you can imagine, a customer can return a product for various reasons.
Perhaps you did not like it, the package arrived in poor condition and
damaged the product, it was not what you expected, it does not work for you,
it does not fit you ... In fact, most reasons for returning the product are
beyond the scope of the consumer, as shown in this graphic from Forrester
Consulting. Whatever the reason, you must be able to stick to any of them in
order to carry out successful reverse logistics.
Reverse logistics is best understood with examples, and it encompasses the
following activities:
• Returns, both in B2C and B2B channels.
• Avoid returns. In fact, ways to minimize it can be explored. There are
companies that have entire departments to manage this point.
• Remanufacturing and reconditioning. Both mean that you can make use of
something that no longer works, rather than immediately destroy it. Perhaps,
what the product needs is an update or to be rebuilt into something new.
• Products not sold. At this point, it is important to know what to do with all
the excess stock, closely related to waste control.
• End of useful life. This is the case with restaurants. When they have
finished, for example, the beer from a keg, they return it to the producer to
refill and deliver it again.
• Failure to deliver. For example, if the delivery person has not found the
customer at home and the product is returned to the warehouse.
• Repairs and maintenance. Perhaps in your company you have bought a
machine that needs to be returned to the manufacturer to solve technical
problems.

• Logistical objectives
If last week we looked at logistics tasks and activities, this week we are
going to focus on their purpose. What are the logistics objectives; that is, the
final reason why all the above actions are executed. Beyond the movement
of materials from one place to another, logistics pursues broader and more
strategic challenges for both its customers and their environment.
Now, whether in manufacturing, marketing or service provision, the central
objectives of all logistics must be recognized. The specialists define them in
three:
1. Efficiency
2. Responsiveness
3. Cost savings
The realization of these objectives indirectly implies that the company can:
• Increase your competitiveness
• Minimize errors
• Increase quality levels
• Reduce spending
• Increase productivity
• Improve performance
Ultimately, if the objective of a company is to improve performance in both
logistics and cargo transportation services, there are two points that deserve
separate paragraphs: safety and sustainability.
The first oriented to the importance of reducing risks, from operator training
to equipment maintenance. The second is aimed at mitigating the
environmental impact and the human footprint by taking advantage of
resources in the most efficient way, such as saving energy in transport by
optimizing the use of fuels.
• Effective logistics strategy
The logistics distribution strategies of a company no longer have only
operational foundations. Instead, they have been gaining more and more
prominence and independence as a long-term sustainable competitive
advantage. And it is that with the rapid and growing penetration of mobile
technologies in the markets, logistics companies and distribution centers
have had to adapt to unexpected changes in the way and expectations of
purchasing products.

consumers. In fact, according to GSMA data, it is expected that in 2020 Latin

America will become the second region with the most use of Smartphone,
behind Asia.
Thus, with the entry of technology as the base element of the purchasing
process, from now on, logistics strategies must seek to overcome the new
challenges of distribution networks, which have customers and their new
purchasing habits as their epicenter. Only in this way, companies will be able
to outperform their competitors and position themselves as leaders in
markets such as retail, e-commerce, consumer goods, etc.
It is important to highlight that logistics is a strategic tool that serves to
improve competitiveness and, consequently, the productive system of a
country. Therefore, it is essential that the private sector and each State can
understand these changes and act according to the current needs of the
logistics market.
• Objective of grouping risk
Risk assessment is probably the most important step in a risk management
process and also the most difficult and error-prone step. During this stage,
the different existing risks must be identified, the probability of their
occurrence and the consequences they could generate must be determined,
as well as classifying them. For greater clarity, it is convenient to group risks
into groups according to, for example, their dangerousness.
There are currently several methodologies used for project management,
most of them consider as an important factor in project management, risk
analysis and management; Other methodologies, however, have been
conceived and created exclusively as a set of guidelines to follow to discover
and plan the appropriate measures to keep risks under control, in certain
projects of a specific type.
 “May Santa Claus make all your wishes come true this Christmas

and may the coming New Year be the most glorious moment of your

life when you meet with infinite happiness and success. Merry

Christmas and Happy New Year! 2022”