APY 3202 Reflection Chapter11

Name: Roxas, Joana Feliz B.
Subject and Section: APY_3202 - PSY6A
Reflection (Chapter 11 – Organizational Communication) Date: May 10, 2023
Based on the discussion, Organizational communication is critical to the success

of any company or organization. It includes both official and informal communication
channels and involves the exchange of information, ideas, and feedback amongst
employees within an organization. With the Effective corporate communication may
promote productivity, employee engagement, and satisfaction and foster a healthy
company culture. It may also aid in the prevention of misunderstandings and
confrontations, as well as ensuring that everyone is working toward the same
objectives. It also includes Upward, Downward, Business, and Informal Communication.
First is the transfer of information and comments from lower-level employees to

higher-level management within an organization is referred to as upward
communication. This form of communication is critical for managers to have a clear
picture of what is going on on the ground as well as for employees to voice their ideas,
concerns, and comments to their superiors. Employees may be unwilling to speak up
owing to fear of consequences or a lack of confidence in management, making upward
communication difficult. However, when appropriately encouraged and supported,
upward communication may result in better decision-making, more employee
engagement and motivation, and a more favorable corporate culture. Second is the flow
of information and directions from higher-level management to lower-level personnel
within an organization is referred to as downward communication. This form of
communication is essential for ensuring that everyone is working toward the same
objectives and priorities. Managers must communicate effectively and consistently,
utilizing suitable channels and methods for the message and audience, in order to
achieve effective downward communication. One of the problems of downward
communication is ensuring that workers comprehend the message and believe they
have the authority to act on it. When done correctly, however, downward
communication may boost productivity, enable change, and foster trust between
employees and management. Third is Business communication is essential in every
firm. It entails exchanging information and ideas among several parties, including as
coworkers, clients, and stakeholders, in order to achieve certain goals. Effective
business communication is critical for developing trust, establishing connections, and
ensuring everyone is on the same page. It can take many different forms, including
emails, reports, meetings, presentations, and even casual interactions. To transmit
communications that are easily comprehended by all parties involved, concise, clear,
and professional communication is required. Increased productivity, improved decision-
making, and a more pleasant work atmosphere may all be attributed to effective
communication abilities. Overall, business communication is an essential component of
every company's or organization's success. Lastly, Informal communication in
organizations refers to information exchanges that take place outside of official
channels such as meetings, memoranda, and reports. This form of communication can
occur during casual discussions, email chains, social media, or even coffee breaks.
However, it is crucial to realize that informal communication might have drawbacks.
Rumors and gossip travel readily through informal routes, generating tensions and
destroying relationships. Organizations must achieve a balance between official and
informal communication, as well as establish clear norms and boundaries for both.
In conclusion, efficient communication between employees is critical to the

success of any business or organization. A productive and collaborative work
environment is fostered through clear and succinct communication among team
members, departments, and stakeholders. It also increases employee happiness,
decreases misunderstandings, and boosts overall efficiency. Furthermore, with the
advancement of technology, businesses may use a variety of communication tools and
platforms to streamline their communication procedures. As a result, it is critical for
businesses to prioritize successful communication and invest in the appropriate tools
and training to enable effective communication at all organizational levels.

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Name: Roxas, Joana Feliz B.

Subject and Section: APY_3202 - PSY6A

Reflection (Chapter 11 – Organizational Communication) Date: May 10, 2023

Based on the discussion, Organizational communication is critical to the success

First is the transfer of information and comments from lower-level employees to

In conclusion, efficient communication between employees is critical to the

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