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    Receptionist

    Uploaded by

    Yuniarso Adi Nugroho
    The receptionist at The Grand Woodward Hotel takes a reservation from a client over the phone for the third weekend in September. The client books a room for two nights starting on the 24th with a double bed and ocean view for $590 per night under the name Charles Hannighan, providing his contact information and credit card details to secure the reservation.

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    Receptionist

    Uploaded by

    Yuniarso Adi Nugroho
    24 views3 pages
    The receptionist at The Grand Woodward Hotel takes a reservation from a client over the phone for the third weekend in September. The client books a room for two nights starting on the 24th with a double bed and ocean view for $590 per night under the name Charles Hannighan, providing his contact information and credit card details to secure the reservation.

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    The receptionist at The Grand Woodward Hotel takes a reservation from a client over the phone for the third weekend in September. The client books a room for two nights starting on the 24th with a double bed and ocean view for $590 per night under the name Charles Hannighan, providing his contact information and credit card details to secure the reservation.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    24 views3 pages

    Receptionist

    Uploaded by

    Yuniarso Adi Nugroho
    The receptionist at The Grand Woodward Hotel takes a reservation from a client over the phone for the third weekend in September. The client books a room for two nights starting on the 24th with a double bed and ocean view for $590 per night under the name Charles Hannighan, providing his contact information and credit card details to secure the reservation.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Receptionist: 

    Good morning. Welcome to The Grand Woodward Hotel.


    Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you
    have any vacancies?
    R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date
    of your arrival?
    C: The 24th.
    R: How long will you be staying?
    C: I'll be staying for two nights.
    R: How many people is the reservation for?
    C: There will be two of us.
    R: And would you like a room with twin beds or a double bed?
    C: A double bed, please.
    R: Great. And would you prefer to have a room with a view of the ocean?
    C: If that type of room is available, I would love to have an ocean view. What's the rate for the room?
    R: Your room is five hundred and ninety dollars per night. Now what name will the reservation be
    listed under?
    C: Charles Hannighan.
    R: Could you spell your last name for me, please?
    C: Sure. H-A-N-N-I-G-H-A-N
    R: And is there a phone number where you can be contacted?
    C: Yes, my cell phone number is 555-26386.
    R: Great. Now I'll need your credit card information to reserve the room for you. What type of card is
    it?
    C: Visa. The number is 987654321.
    R: And what is the name of the cardholder?
    C: Charles H. Hannighan.
    R: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a
    room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other
    questions, please do not hesitate to call us.
    C: Great, thank you so much.
    R: My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.
    Receptionist: Good morning. Welcome to The Grand Woodward Hotel.
    Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you
    have any vacancies?
    R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date
    of your arrival?
    C: The 24th.
    R: How long will you be staying?
    C: I'll be staying for two nights.
    R: How many people is the reservation for?
    C: There will be two of us.
    R: And would you like a room with twin beds or a double bed?
    C: A double bed, please.
    R: Great. And would you prefer to have a room with a view of the ocean?
    C: If that type of room is available, I would love to have an ocean view. What's the rate for the room?
    R: Your room is five hundred and ninety dollars per night. Now what name will the reservation be
    listed under?
    C: Charles Hannighan.
    R: Could you spell your last name for me, please?
    C: Sure. H-A-N-N-I-G-H-A-N
    R: And is there a phone number where you can be contacted?
    C: Yes, my cell phone number is 555-26386.
    R: Great. Now I'll need your credit card information to reserve the room for you. What type of card is
    it?
    C: Visa. The number is 987654321.
    R: And what is the name of the cardholder?
    C: Charles H. Hannighan.
    R: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a
    room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other
    questions, please do not hesitate to call us.
    C: Great, thank you so much.
    R: My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.

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