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FREEDOM OF INFORMATION
PEOPLE’S MANUAL

Updated as of January 31, 2023

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MESSAGE
The real essence of a democratic country like the
Philippines is manifested in the access of its citizens
to certain information that involves public interest.
The right to know about the affairs of the government
empowers every Filipino to contribute in policy
development and good governance.
The duty of the State to uphold the constitutional right
of the people to information on matters of public
concern is absolute. Every Filipino should be abreast
with the facets of governance. The same way, that
the government should provide details with the
ultimate purpose of establishing transparency and
accountability.
The PDEA Freedom of Information (FOI)
manual serves as a bridge to the people for an open
communication. As the lead agency in the national
anti-drug campaign, consistency in providing legitimate and relevant information
encourages integral cooperation and participation of the public. This manual
demonstrates our commitment to comply with all FOI requests pertaining to the
government's anti-drug campaign. FOI is our token of openness that depicts the
Agency's core values of professionalism, dynamism, excellence-driven and
accountability.
I would like to commend all PDEA personnel who took part in the formulation
of this manual. Likewise, to our partners and stakeholders for their continued support
to the Agency.
Mabuhay ang Sambayanang Pilipinas!

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MESSAGE
Since the operationalization of the Freedom of Information (FOI)
Program via Executive Order (EO) No. 2, s. 2016, all
Government entities have adapted to this mechanism which
ensures transparency and full public disclosure of information.
The Philippine Drug Enforcement Agency, true to its core values
of Professionalism, Dynamism, Excellence-driven and
Accountability, has consistently espoused the FOI Program,
allowing every Filipino to request any non-classified information
about PDEA's transactions and operations in the spirit of
openness and transparency.
I extend my profuse congratulations to the PDEA for this timely revision of the PDEA
Freedom of Information (FOI) Manual which now incorporates the provisions of the
"No Wrong Door Policy". This further ensures that appropriate and legitimate requests
for information will be addressed by the Agency in a timely manner.
In our continuing efforts to professionalize the PDEA, it is my hope that mechanisms
like the FOI Program will demonstrate that the need to safeguard critical information
and intelligence does not hinder law enforcement agencies from truly espousing
transparency and accountability which are the pillars of good governance.

In this age of rapid information exchange, let us all be reminded that the participation
of the citizenry in governance is the right and responsibility of every Filipino. We should
safeguard that right and empower those who are one with us in building a brighter
future for the Filipino people.

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SECTION I: OVERVIEW

1. Purpose: The purpose of the Philippine Drug Enforcement Agency (PDEA)

Freedom of Information (FOI) People’s Manual is to guide and assist the
National and Regional Offices of the Agency in dealing and processing of
request for information received under Executive Order (EO) No. 2,
otherwise known as Freedom of Information (FOI). (Annex “A”)

2. Structure of the Manual: This Manual shall set out the rules and procedures
to be followed by the Agency in the National and Regional Offices when a
request for access to information is received. The Director General is
responsible for all actions carried out under this Manual and may delegate
this responsibility to the Service/Regional Directors and Chief of Offices. The
Director General may delegate a specific officer to act as the Decision Maker
(DM) and shall have the overall responsibility for the initial decision on FOI
requests, (i.e. to decide whether to release all the records, partially release
the records or deny access to the same).

3. Coverage of the Manual: This manual shall cover all requests for
information directed to PDEA National and Regional Offices.

4. FOI Receiving Officer: There shall be a FOI Receiving Officer (FRO)

designated in each of the Services and Regional Offices of the Agency. The
FRO shall be preferably designated by the Service/ Regional Director or
Chief of Offices. (Annex “B”)

The FRO shall have the following functions:

 receive, on behalf of the Agency in the National and/or Regional

Offices, all requests for information and forward the same to the
appropriate Office that has custody of the records;
 monitor all FOI requests and appeals; provide assistance to the FOI
Decision Maker;
 provide assistance and support to the public and staff with regard to
FOI;
 compile statistical information as required; and conduct initial
evaluation of the request and advise the requesting party whether the
request will be forwarded to the FOI Decision Maker for further
evaluation
 or deny the request based on any of the following grounds:

 that the form is incomplete; or

 that the information is already disclosed in the Agency’s
official website or at https://pdea.gov.ph/

5. FOI Decision Maker: There shall be a FOI Decision Maker (FDM),

designated by the Director General, with a rank of not lower than a Director
or its equivalent, who shall conduct evaluation of the request for information
and has the authority to grant the request, or deny it based on the following:

 that the Agency does not have the information requested;

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 that the information requested contains sensitive personal

information protected by the Data Privacy Act of 2012;
 that the information requested falls under the list of exceptions to FOI
(ANNEX “F”); or
 that the request is an unreasonable subsequent identical or
substantially similar request from the same requesting party whose
request has already been previously granted or denied by the
Agency.
6. Central Appeals and Review Committee: The Central Appeals and
Review Committee is composed of the following:

Chairman: Deputy Director General for Administration

Members: Director, Human Resource Management Service

Director, Internal Affairs Service
Director, Intelligence Service
Director, Investigation Service
Director, Legal and Prosecution Service
Director, Plans and Operations Service
Chief, Internal Audit Division

Secretariat: Investigation Agent V (IS)

Investigation Agent V (InS)
Human Resource Management Officer III (HRMS)

The said Committee shall review and analyze the grant or denial of
request for information. The Committee shall provide justifications/ reasons
for the denial of such request. The designated Officer-in-Charge and/or the
member of the Technical Working Group of the FOI may represent in the
absence of the member during the meeting for such purpose.

7. Approval and Denial of Request for Information: The Decision Maker

shall approve or deny all requests of information. In case where the Decision
Maker is on official leave, the Officer-in-Charge upon approval of the Director
General may delegate such authority to an office with the rank of a Director
or its equivalent.

SECTION II: DEFINITION OF TERMS

1. ADMINISTRATIVE FOI APPEAL. An independent review of the initial

determination made in response to a FOI request. Requesting parties who are
dissatisfied with the response made on their initial request have the right to appeal
that initial determination to an office within the agency, which shall then conduct an
independent review.

2. FOI REPORTS. The Agency Information Inventory, FOI Registry and Summary
which are annually submitted to the FOI-PMO Team. These reports show the
average processing time, the information which are open for public disclosure and
the total FOI reports processed.

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3. CONSULTATION. Refers to the process when a government office locates a

record that contains information of interest to another agency and solicits its view
on the disclosure of the records before any final determination is made.

4. data.gov.ph. The Open Data website that serves as the government’s

comprehensive portal for all public government data that is searchable,
understandable, and accessible.
5. eFOI Portal (https://www.foi.gov.ph). The website that serves as the
government’s comprehensive FOI website for all information on the FOI. Among
many other features, eFOI Portal provides a central resource for the public to
understand the FOI, to locate records that are already available online, and to learn
how to make a request for information that is not yet publicly available, eFOI Portal
also promotes agency accountability for the administration of the FOI by graphically
displaying the detailed statistics contained in Annual FOI Reports, so that they can
be compared by agency and over time.
6. EXCEPTIONS. Information that should not be released and disclosed in
response to a FOI request because it is protected by the Constitution, laws or
jurisprudence.
7. FREEDOM OF INFORMATION (FOI). The Executive Branch recognizes the
right of the people to information on matters of public concern, and adopts and
implements a policy of full public disclosure of all its transactions involving public
interest, subject to the procedures and limitations provided for in the Executive
Order No. 2. This right is indispensable to the exercise of the right of the people and
their organizations to effective and reasonable participation at all levels of social,
political and economic decision-making.
8. FOI CONTACT. The name, address and phone number in each government
office where one can make a FOI request.
9. FOI REQUEST. A written request submitted to a government office personally
or by email asking for records on any topic. An FOI request can generally be made
by any Filipino to any government office.
10. FOI RECEIVING OFFICE. The primary contact at each agency where the
requesting party can call and inquires about the FOI process or the pending FOI
request.
11. FREQUENTLY REQUESTED INFORMATION. Information released in
response to a FOI request that the agency determines has become or is likely to
become the subject of subsequent requests for substantially the same records.
12. FULL DENIAL. When the Agency cannot release any record in response to a
FOI request, due to unavailability of records responsive to the request or the
requested information is exempt from disclosure in its entirety.
13. FULL GRANT. When a government office is able to disclose all records in full
in response to a FOI request.

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14. INFORMATION. Shall mean any records, documents, papers, reports, letters,
contracts, minutes and transcripts of official meetings, maps, books, photographs,
data, research materials, films, sound and video recording, magnetic or other tapes,
electronic data, computer stored data, and/or any other like or similar data or
materials recorded, stored or archived in whatever format, whether offline or online,
which are made, received, or kept in or under the control and custody of any
government office pursuant to law, executive order, and rules and regulations or in
connection with the performance or custody of any government office pursuant to
law, executive order, and rules and regulations or in connection with the
performance or transaction of official business by any government office.
15. INFORMATION FOR DISCLOSURE. Information promoting the awareness
and understanding of policies, programs, activities, rules or revisions affecting the
public, government agencies, community and economy. It also includes information
encouraging familiarity with the general operations, thrusts, and programs of the
government. In line with the concept of proactive disclosure and open data, these
types of information can already be posted at government websites, such as
data.gov.ph, without need for written requests from the public.
16. MULTI-TRACK PROCESSING. A system that divides incoming FOI requests
according to their complexity so that simple requests requiring relatively minimal
review are placed in one processing track and more complex requests are placed
in one or more other tracks. Request granted shall be processed expeditiously and
placed in another track. Requests in each track are processed on a first in/first out
basis.
17. OFFICIAL RECORD/S - Shall refer to information produced or received by a
public officer or employee, or by a government office in an official capacity or
pursuant to a public function or duty.
18. OPEN DATA - Refers to publicly available data structured in a way that enables
the data to be fully discoverable and usable by end users.
19. PARTIAL GRANT/PARTIAL DENIAL. When the Agency is able to disclose
portions of the records in response to a FOI request, but shall deny other portions
of the request.
20. PENDING REQUEST OR PENDING APPEAL. An FOI request or
administrative appeal for which the Agency has not yet taken final action in all
respects. It captures anything that is open at a given time including requests that
are well within the statutory response time.
21. PERFECTED REQUEST. A FOI request, which reasonably describes the
records, sought and made in accordance with the Agency’s regulations.
22. PERSONAL INFORMATION - Shall refer to any information, whether recorded
in a material form or not from which the identity of an individual is apparent and can
be reasonably and directly ascertained by the entity holding the information, or
when put together with other information would directly and certainly identify an
individual.

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24. PROACTIVE DISCLOSURE. Information made publicly available by the

Agency without waiting for a specific FOI request. The Agency shall post on its
website a vast amount of materials concerning its functions and mission.
25. PROCESSED REQUEST OR PROCESSED APPEAL. The number of
requests or appeals where the Agency has completed its work and sent a final
response to the requesting party.
26. PUBLIC RECORDS. Shall include information required by laws, executive
orders, rules, or regulations to be entered, kept, and made publicly available by a
government office.
27. PUBLIC SERVICE CONTRACTOR. Shall be defined as a private entity that
has dealings, contract, or transaction of whatever form or kind with the government
or a government agency or office that utilizes public funds.
28. RECEIVED REQUEST OR RECEIVED APPEAL. A FOI request or
administrative appeal that the Agency received within a fiscal year.
29. REFERRAL. When the Agency locates a record that originated with, or is of
otherwise primary interest to another government office, the record shall be
forwarded to the other government office to process the request and provide the
final determination directly to the requesting party.
30. SIMPLE REQUEST. A FOI request which can be processed immediately.
31. SENSITIVE PERSONAL INFORMATION - As defined under the Data Privacy
Act of 2012, shall refer to personal information:
31.1 About an individual’s race, ethnic origin, marital status, age, color,
and religious philosophical or political affiliations;
31.2 About an individual’s health, education, genetic or sexual life, or to
any proceedings for any offense committed or alleged to have been
committed by such person, the disposal of such proceedings or the
sentence of any court in such proceedings;
31.3 Issued by government agencies peculiar to an individual which
includes, but is not limited to, social security numbers, previous or
current health records, licenses or its denials, suspension or
revocation, and tax returns; and
31.4 Specifically established by an executive order or an act of Congress
to be kept classified.

SECTION III: PROTECTION OF PRIVACY

While providing for access to information, the Agency shall afford full
protection to a person’s right to privacy, as follows:

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1. The Agency shall ensure that personal information, particularly

sensitive personal information, in its custody or under its control is
disclosed only as permitted by existing laws;
2. The Agency shall protect personal information in its custody or
under its control by making reasonable security arrangements
against unauthorized access, leaks or premature disclosure;
3. The FRO, FDM, or any employee or official who has access,
whether authorized or unauthorized, to personal information in the
custody of the Agency, shall not disclose that information except as
authorized by existing laws.

SECTION IV: STANDARD PROCEDURE

(see Annex “C” for flowchart)

1. Receipt of Request for Information

1.1 The FOI Receiving Officer (FRO) shall receive the request for
information from the requesting party and ensure compliance
with the following requirements:
1.1.1 The request shall be in writing;
1.1.2 The request shall state the name and contact information
of the requesting party, with attached valid proof of
identification or authorization; and
1.1.3 The request shall reasonably describe the information
requested, and the reason for, or purpose of, the request
for information. (See Annex “D”)
The request can be made through email, provided that the requesting party
shall attach in the email a scanned copy of the FOI application request, and a
copy of a duly recognized government issued ID with photo.
1.2 In case the requesting party is unable to make a written request,
because of illiteracy or disability, he or she may make an oral
request, and the FRO shall translate it in writing.
1.3 The request shall be stamped received by the FRO, indicating
the date and time of the receipt of the written request, and the
name, rank, title and position of the public officer who actually
received it, with his/her corresponding signature, copy furnished
the requesting party. In case of email requests, the email shall
be printed out and shall follow the procedure mentioned above,
and with his/her corresponding signature, copy furnished the
requesting party. In case of email requests, the email shall be
printed out and shall follow the procedure mentioned above, and

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be acknowledged by electronic mail. The FRO shall input the

details of the request on the Request Tracking System and
assign a reference number.
1.4 The Agency’s National and Regional Offices must respond to
requests promptly, within the fifteen (15) working days following
the date of receipt of the request. A working day is any day other
than Saturday, Sunday or a day which is declared a national
public holiday in the Philippines. In computing for the period, Art.
13 of the New Civil Code shall be observed. The date of receipt
of the request will be either:
1.4.1 The day on which the request is physically or
electronically delivered to the Agency, or directly into the
email inbox of a member or staff; or

1.4.2 If the Agency has asked the requesting party for further
details to identify and locate the requested information,
the date on which the necessary clarification is received.
An exception to this will be where the request has been emailed to an absent
member or staff, and this has generated an ‘out of office’ message with
instructions on how to re-direct the message to another contact. Where such is
the case, the date of receipt will be the day the request arrives in the inbox of
that contact.
Where further details are needed to identify and locate the requested information,
the fifteen (15) working days will commence the day after the required
clarification is received from the requesting party.
2. Initial Evaluation. After receipt of the request for information, the FRO shall
evaluate the contents of the request.
2.1 Request relating to more than one office under the Agency: If a
request for information is received which requires input from
more than one Service/Office for compliance therewith, the FRO
shall forward such request to the concerned Offices to monitor
and ensure its compliance. The designated FRO shall only
provide the requested information concerning their Services/
Offices.
2.2 Requested information is not in the custody of the Agency in the
National and Regional Offices: If the requested information is not
in the custody of the Agency, the following shall be undertaken
by the FDM and FRO:
2.2.1 Full denial to the request, informing the requesting party
that such information is not available and the request shall be

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forwarded to the concerned government agency. The 15 working

days shall commence upon receipt of the referral.
2.2.2 If the records refer to an office not within the coverage of
E.O. No. 2, the requesting party shall be advised accordingly and
provided with the contact details of that office, if known.
2.2.3 FOI Memorandum Circular No. 21-05 provides guidelines
on the referral of requested information, official record/s and
public record/s to appropriate government agency otherwise
known as the “No Wrong Door Policy for FOI”
2.3 Requested information is already posted and available online: If
the requested information is already posted and publicly
available in the Agency website at http://pdea.gov.ph or
foi.gov.ph, the FRO shall provide the website link where the
information is posted.
2.4 Requested information is substantially similar or identical to the
previous request: When the requested information is
substantially similar or identical to a previous request by the
same requesting party, the request shall be denied. However,
the FRO shall inform the applicant of the reason for such denial.
3. Transmittal of Request by the FRO to the FDM: Upon receipt of the request for
information, the FRO shall evaluate the information being requested, and
forward the same to FDM within one (1) working day. The FRO shall record the
date, time and name of the receiving FDM in a record book as
acknowledgement of receipt of the request.

4. Role of FDM in processing the request: Upon receipt of the request for
information from the FRO, the FDM shall assess and clarify the request if
necessary. He or she shall supervise and ensure compliance with the request
within ten (10) working days.

 The FDM shall inform the Director General or his designated Officer-In -
Charge in case the compliance is made beyond the 10-working day
period.
 Should the FDM need further details to identify or locate the information,
he or she shall, through the FRO, seek clarification from the requesting
party. The clarification period shall not affect the 15 working days’ period
and shall resume only after receipt of the required clarification from the
requesting party.
 Should the FDM determine that a record contains information of interest
to another government office; the FDM shall consult with the agency
concerned on the disclosure of the records before making any final
decision.

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5. Role of FRO to transmit the information to the requesting party. Upon receipt of
the requested information from the DM, the FRO shall collate and ensure that
the information is complete. He shall attach a cover/transmittal letter signed by
the Director General or his/her designated Officer-In-Charge and ensure the
transmittal of such to the cover/transmittal letter signed by the Director General
or his/her designated Officer-In-Charge and ensure the transmittal of such to
the requesting party within fifteen (15) working days upon receipt of the request
for information.

6. Request for an Extension of Time: The FRO shall be informed by the FDM if
the information requested requires extensive search of the Agency’s records
either on account of the need for examination of voluminous documents, or due
to the occurrence of fortuitous events and/or other analogous cases.

The FRO shall inform the requesting party of the extension, setting forth the
reasons for such extension. In no case shall the extension exceed twenty (20)
working days on top of the mandated fifteen (15) working days to act on the
request, unless exceptional circumstances warrant a longer period.

7. Notice to the Requesting Party of the Approval/Denial of the Request: Once the
FDM approved or denied the request, the FRO shall immediately
disseminate/dispatch the response to the requesting party. All actions on FOI
requests, whether approval or denial, shall be submitted to the Director General
or his/her designated Officer-In-Charge for final approval/information.

8. Approval of Request: In case of approval of the request wholly or partially, all

information retrieved shall be evaluated for possible exemption prior to release
to the requesting party. The FRO shall inform the requesting party within the
prescribed period that the request was granted and be directed to pay the
applicable fees, if any.
9. Denial of Request: In case of denial of the request wholly or partially, the FRO
shall notify in writing the requesting party of the denial within the prescribed
period. The notice shall clearly set forth the ground/s and basis/es for the denial.
Failure to notify the requesting party of the action taken on the request within
the prescribed period shall be deemed a denial of the request for information.

SECTION V: REMEDIES IN CASE OF DENIAL

A person whose request for access to information has been denied may avail
himself of the remedy set forth below:
1. Administrative FOI Appeal to the Agency Central Appeals and Review
Committee:

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1.1 Denial of the Request for Information by the Service Director or

Chief of Offices may be appealed in writing by the same
requesting party to the Chairman of the Central Appeals and
Review Committee within fifteen (15) working days from the notice
of denial or from the lapse of the period to respond to the request.
1.2 The appeal shall be decided by the Director General upon the
recommendation of the Chairman of the Central Appeals and
Review Committee within thirty (30) working days from filing of
said written appeal. Failure to decide within the 30-working day
period shall be deemed a denial of the appeal.
1.3 The denial of the Appeal by the Director General may be appealed
further to the Office of the President under Administrative Order
No. 22, s. 2011.

2. Upon exhaustion of administrative FOI appeal remedies, the requesting party

may file the appropriate judicial action in accordance with the Rules of Court.

SECTION VI: REQUEST TRACKING SYSTEM

The Agency shall establish a system to trace the status of all requests for
information received, which may be paper-based, on-line or both.

SECTION VII: FEES

1. No Request Fee. The Agency shall not charge any fee for accepting requests
for access to information.
2. Reasonable Cost of Reproduction and Copying of the Information: The FRO
shall immediately notify the requesting party in case there shall be a
reproduction and copying fee in order to provide the information. Such fee
shall be the actual amount spent by the Agency in providing the information to
the requesting party. The schedule of fees shall be posted by the concerned
services and/or offices.
3. Exemption from Fees: The Agency may exempt any requesting party from
payment of fees, upon request stating the valid reason why such requesting
party shall not pay the fee.

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SECTION VIII: ADMINISTRATIVE LIABILITY

1. Non-compliance with FOI. Failure, refusal, or neglect without reasonable

excuse or justifiable ground to comply with the provisions of this Manual shall
be a ground to subject the personnel concerned to the corresponding
administrative proceedings. If, after the observance of due process, the
personnel concerned is found liable, the following administrative penalties
shall be imposed upon him/her:

1.1 1st Offense – Verbal warning to written reprimand;

1.2 2nd Offense – Suspension of one (1) to thirty (30) days; and 1.3
3rd Offense – Six (6) months suspension to dismissal
from the service.

2. Procedure. The Revised Rules on Administrative Cases in the Civil Service

(RRACS) shall be applicable in the disposition of cases under this Manual.
3. Provisions for More Stringent Laws, Rules and Regulations. Nothing in this
Manual shall be construed to derogate from any law, rules, or regulation
prescribed by the appropriate authorities and which provides for more
stringent penalties.
SECTION IX: IMPLEMENTING DETAILS

All offices and employees of National Staff Services, Support Units and Regional
Offices are mandated to disseminate and implement the PDEA FOI Manual.

SECTION X: AMENDING AND REPEALING CLAUSE

Any amendment or revision of this Manual may be proposed to or by the Technical

Working Group as the need arises.

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ANNEX “A”
MALACAÑAN PALACE
MANILA
BY THE PRESIDENT OF THE PHILIPPINES
EXECUTIVE ORDER NO. 02
OPERATIONALIZING IN THE EXECUTIVE BRANCH THE PEOPLE’S
CONSTITUTIONAL RIGHT TO INFORMATION AND THE STATE POLICIES TO
FULL PUBLIC DISCLOSURE AND TRANSPARENCY IN THE PUBLIC SERVICE
AND PROVIDING GUIDELINES THEREFOR
WHEREAS, pursuant to Article 28, Article II of the 1987 Constitution, the State adopts
and implements a policy of full public disclosure of all its transactions involving public
interest, subject to reasonable conditions prescribed by law;
WHEREAS, Section 7, Article III of the Constitution guarantees the right of the people
to information on matters of public concern;
WHEREAS, the incorporation of this right in the Constitution is a recognition of the
fundamental role of free and open exchange of information in a democracy, meant to
enhance transparency and accountability in government official acts, transactions, or
decisions;
WHEREAS, the Executive Branch recognizes the urgent need to operationalize these
Constitutional provisions;
WHEREAS, the President, under Section 17, Article VII of the Constitution, has control
over all executive departments, bureaus and offices, and the duty to ensure that the
laws be faithfully executed;
WHEREAS, the Data Privacy Act of 2012 (R.A. 10173), including its implementing
Rules and Regulations, strengthens the fundamental human right of privacy, and of
communication while ensuring the free flow of information to promote innovation and
growth;
NOW, THEREFORE, I, RODRIGO ROA DUTERTE, President of the Philippines, by
virtue of the powers vested in me by the Constitution and existing laws, do hereby
order:
SECTION 1. Definition. For the purpose of this Executive Order, the following terms
shall mean:
(a) “Information” shall mean any records, documents, papers, reports,
letters, contracts, minutes and transcripts of official meetings, maps,
books, photographs, data, research materials, films, sound and video
recording, magnetic or other tapes, electronic data, computer, books,
photographs, data, research materials, films, sound and video
recording, magnetic or other tapes, electronic data, computer stored
data, any other like or similar data or materials recorded, stored or

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archived in whatever format, whether offline or online, which are made,

received or kept in or under the control and custody of any government
office pursuant to law, executive order, and rules and regulations or in
connection with the performance or transaction of official business by
any government office.
(b) “Official record/records” shall refer to information produced or received
by a public officer or employee, or by a government office in an official
capacity or pursuant to a public function or duty.
(c) “Public record/records” shall include information required by laws,
executive orders, rules, or regulations to be entered, kept and made
publicly available by a government office.
SECTION 2. Coverage. This order shall cover all government offices under the
Executive Branch, including but not limited to the national government and all its
offices, departments, bureaus, offices, and instrumentalities, including government
owned or controlled corporations, and state universities and colleges. Local
government units (LGUs) are encouraged to observe and be guided by this Order.
SECTION 3. Access to information. Every Filipino shall have access to information,
official records, public records and to documents and papers pertaining to official acts,
transactions or decisions, as well as to government research data used as basis for
policy development.
SECTION 4. Exception. Access to information shall be denied when the information
falls under any of the exceptions enshrined in the Constitution, existing law or
jurisprudence.
The Department of Justice and the Office of the Solicitor General are hereby directed
to prepare an inventory of such exceptions and submit the same to the Office of the
President within thirty (30) calendar days from the date of effectivity of this Order.
The Office of the President shall thereafter, immediately circularize the inventory of
exceptions for the guidance of all government offices and instrumentalities covered by
this Order and the general public.

Said inventory of exceptions shall periodically be updated to properly reflect any

change in existing law and jurisprudence and the Department of Justice and the Office
of the Solicitor General are directed to update the inventory of exceptions as the need
to do so arises, for circularization as hereinabove stated.
SECTION 5. Availability of SALN. Subject to the provisions contained in Sections 3
and 4 of this Order, all public officials are reminded of their obligation to file and make
available for scrutiny their Statements of Assets, Liabilities and Net Worth (SALN) in
accordance with existing laws, rules and regulations, and the spirit and letter of this
Order.
SECTION 6. Application and Interpretation. There shall be a legal presumption in favor
of access to information, public records and official records. No request for information

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shall be denied unless it clearly falls under any of the exceptions listed in the inventory
or updated inventory of exceptions circularized by the Office of the President provided
in the preceding section.
The determination of the applicability of any of the exceptions to the request shall be
the responsibility of the Head of the Office which is in custody or control of the
information, public record or official record, or the responsible central or field officer
duly designated by him in writing.
In making such determination, the Head of the Office or his designated officer shall
exercise reasonable diligence to ensure that no exception shall be used or availed of
to deny any request for information or access to public records, or official records if
the denial is intended primarily and purposely to cover up a crime, wrongdoing, graft
or corruption.
SECTION 7. Protection of Privacy. While providing access to information, public
records, and official records, responsible officials shall afford full protection to the right
to privacy of the individual as follows:
(a) Each government office per Section 2 hereof shall ensure that
personal information in its custody or under its control is disclosed or
released only if it is material or relevant to the subject-matter of the
request and its disclosure is permissible under this order or existing
law, rules or regulations;
(b) Each government office must protect personal information in its
custody or control by making reasonable security arrangements
against leaks or premature disclosure of personal information which
unduly exposes the individual whose personal information is
requested, to vilification, harassment or any other wrongful acts.
(c) Any employee, official or director of a government office per Section
2 hereof who has access, authorized or unauthorized, to personal
information in the custody of the office, must not disclose that
information except when authorized under this order or pursuant to
existing laws, rules or regulation.

SECTION 8. People’s Freedom to Information (FOI) Manual. For the effective

implementation of this Order, every government office is directed to prepare within one
hundred twenty (120) calendar days from the effectivity of this Order, its own People’s
FOI Manual, which shall include among others the following provisions: effectivity of
this Order, its own People ’s FOI Manual, which shall include among others the
following provisions:
(a) The location and contact information of the head, regional, provincial,
and field offices, and other established places where the public can
obtain information or submit requests;
(b) The person or office responsible for receiving requests for information;

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(c) The procedure for the filing and processing of the request as specified
in the succeeding section 8 of this Order.
(d) The standard forms for the submission of requests and for the proper
acknowledgment of requests;
(e) The process for the disposition of requests;
(f) The procedure for the administrative appeal of any denial for access
to information; and
(g) The schedule of applicable fees.
SECTION 9. Procedure. The following procedure shall govern the filing and
processing of request for access to information:
(a) Any person who requests access to information shall submit a written
request to the government office concerned. The request shall state the name and
contact information of the requesting party, provide valid proof of his identification or
authorization, reasonably describe the information requested, and the reason for, or
purpose of, the request for information: Provided, that no request shall be denied or
refused acceptance unless the reason for the request is contrary to law, existing rules
and regulations or it is one of the exceptions contained in the inventory or updated
inventory of exception as hereinabove provided.
(b) The public official receiving the request shall provide reasonable
assistance, free of charge, to enable, to enable all requesting parties and particularly
those with special needs, to comply with the request requirements under this Section.
(c) The request shall be stamped by the government office, indicating the
date and time of receipt and the name, rank, title and position of the receiving public
officer or employee with the corresponding signature, and a copy thereof furnished to
the requesting party. Each government office shall establish a system to trace the
status of all requests for information received by it.
(d) The government office shall respond to a request fully compliant with
requirements of sub-section (a) hereof as soon as practicable but not exceeding fifteen
(15) working days from the receipt thereof. The response mentioned above refers to
the decision of the agency or office concerned to grant or deny access to the
information requested. response mentioned above refers to the decision of the agency
or office concerned to grant or deny access to the information requested.
(e) The period to respond may be extended whenever the information
requested requires extensive search of the government office’s records facilities,
examination of voluminous records, the occurrence of fortuitous cases or other
analogous cases. The government office shall notify the person making the request of
the extension, setting forth the reasons for such extension. In no case shall the
extension go beyond twenty (20) working days unless exceptional circumstances
warrant a longer period.
(f) Once a decision is made to grant the request, the person making
the request shall be notified of such decision and directed to pay any applicable fees.

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SECTION 10. Fees. Government offices shall not charge any fee for accepting
requests for access to information. They may, however, charge a reasonable fee to
reimburse necessary costs, including actual costs of reproduction and copying of the
information required, subject to existing rules and regulations. In no case shall the
applicable fees be so onerous as to defeat the purpose of this Order.
SECTION 11. Identical or Substantially Similar Requests. The government office shall
not be required to act upon an unreasonable subsequent identical or substantially
similar request from the same requesting party whose request from the same
requesting party whose request has already been previously granted or denied by the
same government office.
SECTION 12. Notice of Denial. If the government office decides to deny the request,
in whole or in part, it shall as soon as practicable, in any case within fifteen (15) working
days from the receipt of the request, notify the requesting party the denial in writing.
The notice shall clearly set forth the ground or grounds for denial and the
circumstances on which the denial is based. Failure to notify the requesting party of
the action taken on the request within the period herein stipulated shall be deemed a
denial of the request for access to information.
SECTION 13. Remedies in Cases of Denial of Request for Access to Information.
(a) Denial of any request for access to information may be appealed to the
person or office next higher in the authority, following the procedure
mentioned in Section 7 (f) of this Order: Provided, that the written appeal
must be filed by the same person making the request within fifteen (15)
working days from the notice of denial or from the lapse of the relevant period
to respond to the request.
(b) The appeal be decided by the person or office next higher in authority
within thirty (30) working days from the filing of said written appeal. Failure
of such person or office to decide within the afore-stated period shall be
deemed a denial of the appeal within thirty (30) working days from the
filing of said written appeal. Failure of such person or office to decide within
the afore-stated period shall be deemed a denial of the appeal.
(c) Upon exhaustion of administrative appeal remedies, the requesting part
may file the appropriate case in the proper courts in accordance with the
Rules of Court.
SECTION 14. Keeping of Records. Subject to existing laws, rules, and regulations,
government offices shall create and/or maintain accurate and reasonably complete
records of important information in appropriate formats, and implement a records
management system that facilitates easy identification, retrieval and communication
of information to the public.
SECTION 15. Administrative Liability. Failure to comply with the provisions of this
Order may be a ground for administrative and disciplinary sanctions against any erring
public officer or employee as provided under existing laws or regulations.

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SECTION 16. Implementing Details. All government offices in the Executive Branch
are directed to formulate their respective implementing details taking into
consideration their mandates and the nature of information in their custody or control,
within one hundred twenty (120) days from the effectivity of this Order.
SECTION 17. Separability Clause. If any section or part of this Order is held
unconstitutional or invalid, the other sections or provisions not otherwise affected shall
remain in full force or effect.
SECTION 18. Repealing Clause. All orders, rules and regulations issuances or any
part thereof inconsistent with the provisions of this Executive Order are hereby
repealed, amended or modified accordingly: Provided, that the provisions of
Memorandum Circular No. 78 (s. 1964), as amended, shall not be deemed repealed
pending further review.
SECTION 19. Effectivity. This Order shall take effect immediately upon publication in
a newspaper of general circulation.
DONE, in the City of Manila, this 23rd day of July in the year of our Lord two thousand
and sixteen.

(Sgd.) RODRIGO ROA DUTERTE

President of the Philippines

By the President:
(Sgd.) SALVADOR C. MEDIALDEA
Executive Secretary

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ANNEX “B”
FREEDOM OF INFORMATION RECEIVING OFFICERS (FROs) IN
PDEA NATIONAL AND REGIONAL OFFICES

EMAIL ADDRESS/ CONTACT

RECEIVING OFFICER RECEIVING OFFICE/ADDRESS
NUMBER
OFFICE OF THE DIRECTOR
[email protected]
1. MARLA BRIGITTE GENERAL - INTERNAL AUDIT
M. GALVAN DIVISION
(02) 8-920-0735;
(02) 8-920-0736
Head FOI Ground Floor, PDEA Building, NIA
Secretariat Northside Road, Barangay Pinyahan,
Local: 131
Quezon City 1100
OFFICE OF THE DIRECTOR
[email protected]
2. JERISHRIA B. GENERAL - INTERNAL AUDIT
COLONIA DIVISION
(02) 8-920-0735;
(02) 8-920-0736
Member, FOI Ground Floor, PDEA Building, NIA
Secretariat Northside Road, Barangay Pinyahan,
Local: 131
Quezon City 1100
OFFICE OF THE DIRECTOR [email protected]
GENERAL
3. EVANGELINE DJ. (02)8-920-3760;
ALMENARIO Ground Floor, PDEA Building, NIA (02)8-927-9702;
Northside Road, Barangay Pinyahan,
Quezon City 1100 Local: 163; 114
OFFICE OF THE DIRECTOR
GENERAL – PUBLIC [email protected]
INFORMATION OFFICE
4. SHEILA N.
(02) 927-9702;
VALMORIA
PDEA Building, NIA Northside Road, (02) 929-3244
Barangay Pinyahan, Quezon City Local: 149; 121
1100
HUMAN RESOURCE
[email protected]
MANAGEMENT SERVICE
5. VIVIANE FE C.
(02)8-920-3760;
REFORMADO Ground Floor, PDEA Building, NIA
(02)8-927-9702;
Northside Road, Barangay Pinyahan,
Local: 140
Quezon City 1100
[email protected]
FINANCIAL MANAGEMENT
SERVICE
(02) 927-9702;
6. WILMA D.
(02) 928-4060;
MADAMBA Ground Floor, PDEA Building, NIA
(02) 928-0090;
Northside Road, Barangay Pinyahan,
(02) 928-5292
Quezon City 1100
Local: 117; 155; 156; 157

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INTERNAL AFFAIRS SERVICE

7. ATTY. ELREEN [email protected]
PEARL A. PDEA Building, NIA Northside Road,
AGUSTIN Barangay Pinyahan, Quezon City Local: 160
1100
LOGISTICS ADMINISTRATIVE
MANAGEMENT SERVICE
[email protected]
8. CRISTEL D.
DOCUSIN PDEA Building, NIA Northside Road,
Local: 127; 158; 130; 182
Barangay Pinyahan, Quezon City
1100
PDEA ACADEMY
[email protected]
9. RAE ANN M.
SOON Camp General Mariano N. Catañeda,
(02) 8-330-8930
Tartaria, Silang 4118, Cavite
PLANS AND OPERATION SERVICE
– INFORMATION TECHNOLOGY
MANAGEMENT DIVISION [email protected]
10. RICHARD A. DE
LEON II
PDEA Building, NIA Northside Road, Local: 145
Barangay Pinyahan, Quezon City
1100
SPECIAL ENFORCEMENT
SERVICE
11. MARK JOSEPH
[email protected]
ALDAYA Ground Floor, PDEA Building, NIA
Northside Road, Barangay Pinyahan,
Quezon City 1100
INTELLIGENCE SERVICE
[email protected]
12. JOSHUA V.
PDEA Building, NIA Northside Road,
ARQUERO
Barangay Pinyahan, Quezon City Local: 150; 151; 133
1100
INVESTIGATION SERVICE
[email protected]
13. ERIC M.
PDEA Building, NIA Northside Road,
RECOMENDABLE 72543445;
Barangay Pinyahan, Quezon City
Local: 150; 151; 133
1100
LABORATORY SERVICE
[email protected]
14. MARJORIE D.
PDEA Building, NIA Northside Road,
INOJALES
Barangay Pinyahan, Quezon City Local: 191; 187; 190; 178
1100
COMPLIANCE SERVICE [email protected]
15. ARISTOTLE D.
PDEA Building, NIA Northside Road, (02) 8927-9702;
BERNAL
Barangay Pinyahan, Quezon City (02) 8920-8110
1100 Local: 198; 197
16. ATTY. DIANNE N. LEGAL PROSECUTION SERVICE [email protected]
DOMINGO

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PDEA Building, NIA Northside Road, Local: 132

Barangay Pinyahan, Quezon City
1100
INTERNATIONAL COOPERATION
AND FOREIGN AFFAIRS SERVICE
[email protected]
17. JOHN ALFRED R.
MARTINEZ Ground Floor, PDEA Building, NIA
Local: 147
Northside Road, Barangay Pinyahan,
Quezon City 1100
PREVENTIVE EDUCATION AND
COMMUNITY INVOLVEMENT
SERVICE [email protected]
18. ARVIN GAYE S.
TARGA
PDEA Building, NIA Northside Road, Local: 124
Barangay Pinyahan, Quezon City
1100
REGIONAL OFFICE I [email protected]
19. MARIEPE P. DE
GUZMAN Camp Diego Silang Carlatan, San (072) 607-0477
Fernando City, La Union
REGIONAL OFFICE II
[email protected]
20. TEOFILA D.
Dalan na Pagayaya, Regional
BALUBAL (078) 304-6693;
Government Center, Carig Sur,
09178128699
Tuguegarao City 3500
REGIONAL OFFICE CAR
[email protected]
21. ATTY. ERNESTO
L. MARZO Camp Bado Dangwa, La Trinidad
(074) 422-5544
2601, Benguet
REGIONAL OFFICE III
[email protected]
22. JOHN B. BALAO-
Diosdado Macapagal Government
AS (045) 8649-1008;
Center, Brgy. Maimpis, City of San
(045) 435-2845
Fernando, Pampanga, 2000
REGIONAL OFFICE NCR
[email protected]
23. YONNA L.
PDEA Annex Bldg., NIA Northside
VILLANUEVA
Road, Barangay Pinyahan, Quezon (02) 351-7433
City 1100
REGIONAL OFFICE IV-A
[email protected]
24. MARY ANN M.
LORENZO Brgy Sinalhan, Santa Rosa City,
(049) 834-1304
Laguna 4027
REGIONAL OFFICE MIMAROPA [email protected]

25. GRACEL D. LANO Sta. Isabel, Calapan City 5200, (043) 288-7110;
Oriental Mindoro 0917-706-0655;
0950-266-8978
26. JEAMARY A. REGIONAL OFFICE V [email protected]
BUENDIA

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Camp General Simeon A Ola, (052) 742-0950;

Legazpi City 4500 09391197531
REGIONAL OFFICE VI [email protected]
27. BRITTA M.
Pepita Aquino Avenue corner Fort (033) 503-8756;
AGUPITAN
San Pedro Drive, Iloilo City 5000 0945-480-4557;
0998-447-5633
REGIONAL OFFICE VII
[email protected]
28. LEIA A.
ALCANTARA Doña Modesta S. Gaisano Street,
(032) 349-6681
Sudlon Lahug, Cebu City 6000
REGIONAL OFFICE VIII [email protected]
29. MARIA LEONOR
C. AMAGO Government Center, Brgy Candahug, 0917-132-3873;
Palo Leyte 0998-566-4024
REGIONAL OFFICE IX
[email protected]
30. AMLA H. HAJAN Corazon Aquino Complex, Regional
Government Center, Brgy (062) 945-3417
Balintawak, Pagadian City
REGIONAL OFFICE X [email protected]
31. ROSEMARIE A.
2/F Misamis Oriental Integrated (088) 857-2279;
BAJAO
Sports Complex, A Velez St. 0917-301-5533;
Cagayan de Oro City 9000 0939-916-7911
REGIONAL OFFICE XI [email protected]
32. NORALYN C.
Camp Capt. Domingo E. Leonor, San (082) 228-1603;
BERNARDINO-
Pedro Street, Davao City 0933-148-1387;
BAÑEZ
0947-393-0883;
0927-818-9746
REGIONAL OFFICE XII
[email protected]
33. KATRYN GAYE J.
Prime Regional Government Center,
ABAD
Brgy. Carpenter Hill, Koronadal City (083) 878-6649
9506
REGIONAL OFFICE XIII [email protected]
34. MIRASOL A.
PDEA Building, Provincial Hospital (085) 815-1661;
DELEGENCIA
Compound, Barangay Libertad 0950-521-8986;
Butuan City 8600 0995- 901-3484
REGIONAL OFFICE BARMM [email protected]
35. JENNIFER O.
ENERIO 325 PDEA Bldg., Rosary Heights (064) 557-2641;
1,PC Hill, Cotabato City, 6900 0917-494-1585

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FOI REQUEST FORM ANNEX “D”

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ANNEX “E”
FREQUENTLY ASKED QUESTIONS
INTRODUCTION TO FOI

1. What is FOI?

Freedom of Information (FOI) is the government’s response to the call for transparency
and full public disclosure of information. FOI is a government mechanism which allows
Filipino citizens to request any information about the government transactions and
operations, provided that it shall not put into jeopardy privacy and matters of national
security.

The FOI mechanism for the Executive Branch is enabled via Executive Order No. 2
series of 2016.

2. What is Executive Order No. 2 S. 2016?

Executive Order No. 2 is enabling order for FOI. EO 2 operationalizes in the Executive
Branch the People’s Constitutional right to information. EO 2 also provides the State
Policies to full public disclosure and transparency in the public service.

EO was signed by President Rodrigo Roa Duterte on July 23, 2016.

3. Who oversees the implementation of EO 2?

The Philippine Information Agency Freedom of Information – Project Monitoring Office

(FOI-PMO) oversees the operation of the FOI program. FOI-PMO serves as the
coordinator of all government agencies to ensure that the FOI program is properly
implemented.

EO was signed by President Rodrigo Roa Duterte on July 23, 2016.

MAKING A REQUEST

4. Who can make a FOI request?

Any Filipino citizen can make an FOI request. As a matter of policy requesting parties
are required to present proof of identification.

5. What can I ask for under EO on FOI?

Information, official records, public records, documents and papers pertaining to

official acts, transactions or decisions, as well as to government research data used
as basis for policy development.

6. What agencies can we ask information?

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An FOI request under EO 2 can be made before all government offices under the
Executive Branch, including Government Owned or Controlled Corporations
(GOCCs).

7. How do I make an FOI request?

7.1 The requesting party is to fill up a request form and submits to the
Agency’s Receiving Officer. The Receiving Officer shall validate the
request and logs it accordingly on the FOI tracker.

7.2 If deemed necessary, the Receiving Officer may clarify the request on
the same day it was filed, such as specifying the information requested,
and providing other assistance needed by the requesting party.

7.3 The request is forwarded to the Decision Maker for proper

assessment. The Decision Maker shall check if the agency holds the
information requested, if it is already accessible, or if the request is a
repeat of any previous request.

7.4 The request shall be forwarded to the officials involved to locate the
requested information.

7.5 Once all relevant information is retrieved, officials will check if any
exemptions apply, and will recommend appropriate response to the
request.

7.6 If necessary, the Director General shall provide clearance to the

response.

7.7 The Agency shall prepare the information for release, based on the
desired format of the requesting party. It shall be sent to the requesting
party depending on the receipt preference.

8. How much does it cost to make a FOI request?

There is no fee to make a request. But the Agency may charge a reasonable fee for
necessary costs, including costs of printing, reproduction and/or photocopying.

9. What will I receive in response to FOI request?

You will be receiving a response either granting or denying your request.

If the request is granted, the information requested will be attached, using a format
that you specified. Otherwise, the Agency will explain why the request was denied.

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10. What will I receive in response to FOI request?

It is mandated that all replies shall be sent fifteen (15) working days after the receipt
of the request. The Agency will be sending a response informing of an extension of
processing period no longer than twenty (20) working days, should need the rise.

11. What if I never get a response?

If the Agency fails to provide a response within the required fifteen (15) working days,
the requesting party may write an appeal letter to Central Appeals and Review
Committee within fifteen (15) working days from the lapse of required response period.
The appeal shall be decided within thirty (30) working days by the Central Appeals
and Review Committee.

If all administrative remedies are exhausted and no resolution is provided, requesting

parties may file the appropriate case in the proper courts in accordance with the Rules
of Court.

12. What will happen if my request is not granted?

If you are not satisfied with the response, the requesting party may write an appeal
letter to the Central Appeals and Review Committee within fifteen (15) working days
from the lapse of required response period. The appeal shall be decided within thirty
(30) working days by the Central Appeals and Review Committee.

If all administrative remedies are exhausted and no resolution is provided, requesting

party may file the appropriate case in the proper courts in accordance with the Rules
of Court.

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ANNEX “F”
LIST OF EXCEPTIONS
The following are the exceptions to the right of access to information, as
recognized by the Constitution, existing laws, or jurisprudence:

1) Information covered by Executive privilege;

2) Privileged information relating to national security, defense or
international relations;
3) Information concerning law enforcement and protection of public and
personal safety;
4) Information deemed confidential for the protection of the privacy of
persons and certain individuals such as minors, victims of crimes, or
the accused;
5) Information, documents or records known by reason of official capacity
and are deemed as confidential, including those submitted or
disclosed by entities to government agencies, tribunals, boards, or
officers, in relation to the performance of their functions, or to inquiries
or investigation conducted by them in the exercise of their
administrative, regulatory or quasi-judicial powers;
6) Prejudicial premature disclosure;
7) Records of proceedings or information from proceedings which,
pursuant to law or relevant rules and regulations, are treated as
confidential or privileged;
8) Matters considered confidential under banking and finance law, and
their amendatory laws; and
9) Other exceptions to the right to information under laws, jurisprudence,
rules, and regulations.

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TECHNICAL WORKING GROUP (TWG) ON THE REVISION OF AGENCY

FREEDOM OF INFORMATION (FOI) PEOPLE’S MANUAL

HEAD: MS. MARLA BRIGITTE M. GALVAN (ODG-IAD)

PRIMARY MEMBERS:
MS. JERISHRIA B. COLONIA (ODG-IAD)
IO II REALYN P. PINPIN (ODG-IAD)
MS. EVANGELINE DJ ALMENARIO (ODG)
MR. GLENN J. MALAPAD (ODG-PIO)
ATTY. BENJAMIN C. GASPI (POS)
ATTY. FRANCIS S. DEL VALLE (LPS)
IA V JOSHUA V. ARQUERO (IS)
IO II ERIC M. RECOMENDABLE (InS)
MS. WILMA D. MADAMBA (FMS)
MR. ARISTOTLE D. BERNAL (CS)
MS. CRISTEL D. DUCUSIN (LAMS)
ATTY. ELREEN PEARL AGUSTIN (IAS)
MR. ARVIN GAYE S. TARGA (PECIS)
MR. ALFRED R. MARTINEZ (ICFAS)
MS. VIVIANE FE C. REFORMADO (HRMS)
MS. MARJORIE D. INOJALES (LS)

ALTERNATE MEMBERS:
IO I NICOLE P. DE CASTRO (ODG)
MS. ANN SHERYL B. PINEDA (ODG-PIO)
MS. DIVINA GRACIA G. LEYRAN (POS)
ATTY. LEA GAY M. JOSEF (LPS)
IA III WINIFREDO D. ALAGABIA JR. (IS)
IO I DANICA H. LABUGUEN (InS)
MR. ALVIN R. YAPTANGCO (FMS)
MS. LESLIE LAUREN L. YAP (CS)
IO I JENNY ROSE DIANNE E. ENECITO (LAMS)
MR. CHRISTIAN REY LUGTU (IAS)
MS. ALBBIE B. PANOY (PECIS)
IO II LEIZEL M. CANSOL (ICFAS)
MS. ANNA LIZA T. MAGBITANG (HRMS)
MS. JANE AMOR C. CASITAS (LS)

SECRETARIAT:
MARLA BRIGITTE M. GALVAN (Head) (ODG-IAD)
JERISHRIA B. COLONIA (ODG-IAD)
ARRIANA JEAN B. YAPTANGCO-DELA PEÑA (HRMS)
ZACH ADRIELLE N. JAMANDRI (ODG-IAD)
MA. THERESA B. ADONA (ODG-IAD)

FOI Manual Updated as of January 31, 2023