Cat 1 Computer Maintanance

CAT 1(30 Marks)
T1204: COMPUTER MAINTENANCE

1. A computer produces a continuous bees when you start it up. What is the problem the
computer and discuss how you will repair/clear it.( 8 marks)
A continuous beep sound when starting up a computer can indicate a hardware problem,
specifically an issue with the computer's RAM (Random Access Memory). It may also
indicate a problem with the computer's graphics card, motherboard, or power supply.
To repair or clear this issue, you can try the following steps:
 Turn off the computer and unplug it from the power source.
 Open the computer case and ensure that all the internal components are properly
seated and connected.
 Check the RAM and ensure that it is properly installed in its slot. You can also try re-
seating the RAM or testing it using a memory diagnostic tool.
 Check the graphics card and ensure that it is properly seated in its slot.
 Check the power supply and ensure that all connections are secure.
If the issue persists, try resetting the BIOS settings to their default values. This can be done
by removing the CMOS battery from the motherboard and re-inserting it after a few
minutes.
If none of these steps work, it may be necessary to seek the assistance of a professional
computer technician to diagnose and repair the issue.
2. Describe any 3 equipment used in diagnosis ( 6 marks)
i. Multimeter: A multimeter is an essential tool in diagnosing computer hardware

problems. It can measure voltage, current, and resistance, and can help determine
whether a power supply, motherboard, or other hardware component is working
properly.
ii. Loopback plugs: A loopback plug is a small device that can be used to test the
functionality of network ports, serial ports, or other communication interfaces on a
computer or other device. It sends a signal back to the device being tested, allowing
you to verify that the port is working properly.
iii. Diagnostic software: There are many software programs available for diagnosing
computer problems. These programs can test hardware components, identify driver
conflicts, and detect malware and other software issues.
iv. Cable testers: Cable testers are used to test Ethernet cables, USB cables, and other
types of computer cables for continuity, wiring faults, and other problems. They can
help identify the source of network connectivity issues or problems with other
peripherals.
v. Power supply tester: A power supply tester is a device used to check the voltage
output and stability of a power supply unit. It can help diagnose issues related to
power supply failure, which is a common cause of computer hardware problems.
3. List any 2 function of the BIOS. (2 marks)

I. Power-On Self Test (POST): The BIOS performs a POST when the computer is turned on to
check the hardware components, such as the memory, hard drive, and CPU, and ensure they
are functioning correctly.
II. Bootstrap Loader: The BIOS also loads the operating system into the computer's memory
and transfers control to it, allowing the OS to take over the computer and begin executing its
own commands.
4. Describe any 3 computer components that can be upgraded (6 marks)

I. Random Access Memory (RAM): RAM is one of the easiest components to upgrade.
By adding more RAM, you can increase the performance of your computer.
Upgrading RAM can help your computer run multiple applications simultaneously,
and it can also help with gaming and video editing.
II. Hard Disk Drive (HDD) or Solid State Drive (SSD): Upgrading your computer's storage
drive can provide a significant boost in performance. An HDD or SSD upgrade will
improve the speed of booting up the system, opening applications, and transferring
files.
III. Central Processing Unit (CPU): The CPU is the brain of the computer, and it controls
the speed and processing power of the system. An upgraded CPU can improve the
computer's overall performance, especially when running intensive applications
such as video editing software or high-end games.
IV. Graphics Processing Unit (GPU): The GPU is responsible for rendering graphics and
videos. An upgraded GPU can provide a significant boost in gaming and video
editing performance.
V. Power Supply Unit (PSU): The PSU powers all of the components in a computer, and
a more powerful PSU can allow for upgrades to other components that require
more power, such as a new graphics card or CPU. A higher wattage PSU can also
provide more stability and reliability to the system.
5. Discuss any 3 main areas to consider when buying a computer. (6 marks)

I. Purpose and Usage: The first step is to identify the purpose and usage of the
computer. Do you need it for basic tasks such as browsing the web, sending emails,
and word processing, or do you need it for more complex tasks such as video
editing, gaming or programming? Understanding the primary purpose of the
computer will help you to choose the right specifications such as CPU, RAM, and
storage capacity.
II. Budget: The next important factor to consider is your budget. Computers are
available in a wide range of prices, and it is essential to set a budget that aligns with
your needs. If you only need a basic computer for everyday tasks, then you may not
need to spend as much compared to if you require a high-end computer for gaming
or video editing.
III. Specifications: When it comes to the specifications of the computer, there are
several key components to consider such as the processor, RAM, storage capacity,
and graphics card. You should consider the minimum and recommended
requirements of the software or applications you plan to use on the computer. A
higher specification computer may cost more but will offer better performance and
be more future-proof. It is important to choose a computer with the right
specifications that meet your needs and budget.
6. List any 2 functions of Operating System.(2 marks)
I. Memory Management: The Operating System manages primary memory, also known as
main memory, which is responsible for holding data and instructions that are currently in
use. It keeps track of memory usage by different applications and allocates/deallocates
memory space as needed.
II. File Management: The Operating System manages files and directories stored on the
computer's storage devices such as hard drives, SSDs, and flash drives. It creates, deletes,
renames, and moves files and directories, and also controls user access to files and
directories.
III. Process Management: The Operating System manages and schedules the execution of
multiple processes and programs running concurrently on a computer. It allocates system
resources like CPU time, memory, and input/output devices to different processes and
ensures that they do not interfere with each other.
IV. Security: The Operating System provides security features to protect the computer system
from unauthorized access, viruses, and other malicious software. It manages user accounts
and permissions, enforces password policies, and implements firewalls and other security
mechanisms to protect the system.
V. Device Management: The Operating System manages input/output devices such as printers,
scanners, and keyboards. It communicates with device drivers to control the operation of
these devices, detects hardware changes, and facilitates device sharing among multiple
users.

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CAT 1(30 Marks)

T1204: COMPUTER MAINTENANCE

2. Describe any 3 equipment used in diagnosis ( 6 marks)

i. Multimeter: A multimeter is an essential tool in diagnosing computer hardware

3. List any 2 function of the BIOS. (2 marks)

4. Describe any 3 computer components that can be upgraded (6 marks)

5. Discuss any 3 main areas to consider when buying a computer. (6 marks)

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