Job Description - Nurse Manager

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Job Description: Nurse Manager

Department: Nursing Services


Position reports to: Assistant Nursing Superintendent
Job Summary: The Nurse Manager is responsible for supporting an environment conducive
to achieving quality outcomes with effective use of resources and retention of quality staff.
They are responsible for the management and development of both human and fiscal
resources. Additional responsibilities include budget preparation and oversight,
implementation of quality control and improvement, satisfaction of patients, families, staff,
and providers, and review and revision of policies and procedures. This role is also
responsible for planning, organizing, and coordinating day-to-day operations to ensure
quality patient care and leadership of staff. The Nurse Manager works to plan for and support
adequate staffing, appropriate learning experiences and a professional work environment
utilizing a team approach. They also closely work with nursing faculty as applicable to
provide students with sufficient educational opportunities to develop and enhance their skills
and competence in the care of patients in a clinical environment.
Duties and accountabilities:
i. Administration
 On an ongoing basis, manage performance and communicate with employees regarding
standards of practice, standards of care, respect for people and department/organization
policies and procedures.
 Support the growth and development of staff by identifying strengths and areas of
growth, assisting with goal setting as well as formal and informal learning and coaching.
 Direct and develop leadership and management skills by mentoring and role modeling.
 Actively listen to staff ideas and concerns, assess the communication styles of others
and adapt to them.
 Direct staffing and adjust as necessary to reflect changes in care requirements, patient
volume and available staffing resources.
 Develop budgets based on department and organization direction targets for cost-
effective, quality care.
 Analyze financial information and take action as necessary based on findings.
 Develop and monitor systems to assure cost-effectiveness by participating in the
selection and utilization of materials and supplies and monitoring charges.
 Promote cost-effective behavior in staff through observation, feedback and education.
 Utilize improvement processes to identify and remove complex or recurring operational
barriers and consult with leadership or medical staff as necessary.
 Collaborate with nursing leadership and interdisciplinary team as necessary in the
development and implementation of initiatives that affect all services.
 Develop measurable and reasonable goals in collaboration with staff, providers and
leadership.
 Assure planning for department changes that involve the necessary individuals and are
thorough, time driven, and well communicated; develop a written plan for major or
interdepartmental changes.
 Participate in the development, implementation, evaluation, and revision of policies and
procedures, standards of care, guidelines and interdisciplinary plans of care, particularly
those pertinent to the department’s aligned patient population.

ii. Education
 Identify and establish clinical learning opportunities for staff.
 Monitor staff performance.
 Collaborate with and utilize subject matter experts as appropriate to assist with staff
education, clinical issues and orientation development.
 Participate in health promotion and health education.
 Participate in Induction Programme.
 Ensure regular ward teachings are conducted in all the wards under her department.
 Encourage staff to participate in workshops, conferences and seminars relevant to their
field of work.

iii. Clinical practice


 Assure patient/family nursing care provided is within established standards and
evidence-based best practice.
 Lead the development, implementation, and evaluation of a patient care delivery system
that is patient and family centered, evidence based culturally sensitive and encourages
professional practice of staff that results in high quality and cost-effective care
outcomes.
 Analyze clinical practice and identify opportunities to increase effectiveness and
efficiency in collaboration with nursing staff and interdisciplinary team members as
appropriate.
 Partner with staff to measure and evaluate quality and safety of patient care and the
environment.
 Collaborate with providers and other health care disciplines to facilitate patient and
family needs.
 Perform clinical audits as necessary.
 Keep a note of the incidents and sentinel events in her area of work and report to
Assistant Nursing Superintendent.

iv. Research
 Evaluate current research/literature (i.e., theory, models of care, staff plans) for
applicability within department.
 Apply results of quality assurance studies to identify and design clinical research
activities.
 Utilize consultation from appropriate resources to develop clinical investigation of
defined issues.
 Support the planning of and participate in clinical research as approved by the
Department of Nursing

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