Career Summary: Nawaz A

Nawaz A.
ISLAMPUR (Maharashtra)
CAREER SUMMARY
IT professional with 3.5-year experience as Asp.net and SQL Application Support Engineer.
Competent in SQL and Asp.Net to develop modules. Developed Data Mining project using tools
like Java, SQL.
EXPERIENCE
Support Executive | Collabera (ATOS Syntel), Pune
FROM 01/11/2021 – TO PRESENT
Project Title | COFIS (BMW LOAN APPLICATION)
Role & Responsibility: Application Support Engineer
 Working on COFIS Project for client ATOS SYTEL.
 Giving Application Support for 2 client Australia and New Zealand
 Handle issue on BMC Remedy (ITSM)
 Provide problem-solving, code review, risk assessment, and security recommendations
 Monitors applications for any performance issues and communicates like Database issue,
Application issue
 Using technology like SQL, Asp.net
 Provide fast value-add responses to inbound tickets from customers, acknowledging
receipt and providing next steps to the customer through both written and verbal
channels.
 Provide L1 and L2 Support for COFIS Application.
Support Executive | Smile Automation PVT LTD, Pune
FROM 17/09/2020 – TO PRESENT
Project Title | ZYLEM (ERP SYSTEM)
Role & Responsibility | Support Executive
 Understand technologies and provide technical support
 Providing direct end user support for various issues
 Provide L 1 and L2 technical supports for non-production and production issues
including production troubleshooting, query tuning, and process optimization
 Performing day to day call monitoring and escalation, including procurement.
 Performs Tier 1 and 2 support to end user to handle a issue like Data (SQL, Microsoft
Access, Foxpro ETC).
 Monitors applications for any performance issues and communicates like Data not
uploaded, Data Mismatch
 Develops and follows Standard Operating Procedures
Product Support Engineer | VnVcs Comptech System, Navi Mumbai

FROM 20/08/2018 – 14/09/2020
Project Title | CFSMag (Container Freight Station)
Role & Responsibility| Application Support Engineer
Over 2+ year experience in Asp.net and SQL Database, Application Support, Client Training and
Requirement Gathering.
 Handled 10 Client from all over India.
 While giving support for Software I have done debugging on ASP.NET to find out root
causes as well as deploy the patches on to the UAT and Production.
 Identified several system bugs and resolved more than 45% from customer site.
 Take ownership of operational issues and perform both short-term resolution, and
development of preventive measures for the longer term.
 Work on critical, highly complex customer problems that may span multiple services.
 Work directly with service architects to help reproduce and resolve customer issues.
 Assisting with process improvements, systems integration and CFSMAG efforts.
 Assist in incident management including problem resolution and tracking problems.
 Monitors applications for any performance issues and communicates to stakeholders.
 Communicate application problems and issues to key stakeholders, including
management, development teams, end users, and unit leaders.
 Provide support for the testing and QA of new and existing items under development or
consideration.
SKILLS
 SQL  Testing  Asp.Net
 SQL Server 2012  Problem Solving  Windows OS
 Debugging  Trouble Shooting  Data Cleaning
CERTIFICATION
Data Science | Imarticus Learning, Mumbai
23/03/2019 – 20/09/2019
In this certification we have covered all Data science technique like Statistics, Data Cleaning,
Modeling, Data Visualization Using R, Python, SAS and Tableau. I have completed almost 8
Small project in Data Science.
Project :
Title: Performance Appraisal Evaluation System
 We identify a set of employees based on recommendations/ past performance.
 Our main aim of the study is to find out the effectiveness of performance
appraisal & development program conducted at any organization.
 Also help to the superior to have a proper understanding about their
subordinates.
 The focus of the project was not only confined to one or two aspects of appraisal
evaluation system but also on multiple factors which influence its use and areas
of concern.
EDUCATION
2
DEGREE INSTITUTE/COLLEGE UNIVERSITY YEAR OF PERCENTAGE
PASSING
BE (COMPUTER ADCET, ASHTA SHIVAJI UNI. 2016
SCIENCE AND KOLHAPUR 61.33%
ENGINEERING)
DIPLOMA NMPI, PETH MSBTE, MUBAI 2013 64.06%
(COMPUTER
ENGINEERING)
SSC VIDHYA MANDIR HIGH STATE BOARD 2010 69.45%
SCHOOL, ISLAMPUR
INTERNSHIP
Innovative Soft’s | Islampur
10/10/2015 – To 20/04/2016
Role: Developer
In these Internship period I have done one projects based on Image Processing. We have
developed Salon System to full fill the customer requirement. We attached one hair style on
customer photo to check which given style is suitable or not. And after that attachment the user
can save the data in PHP database. Also we can capture the image of customer directly through
webcam and also mobile.
PROJECT
Operational Pattern Revealing Technique in Text Mining
2015 – To2016 (Final Year Project, Sponsored By GbPro, Pune)
Role: Team Leader, Programmer
In this project we implementing pattern detection method to solve problem of term- based
methods and improved result which helpful in information retrieval systems. The keyword-
based methods not give better performance than pattern-based method. It also indicates that
removal of meaningless patterns not only reduces the cost of computation but also improves
the effectiveness of the system.
EXTRA CURRICULUM
 Participated in 17 days workshop of ‘Web application development using PHP’ held at
Annasaheb Dange College of Engineering And Technology, Ashta.
 Worked as Event Head in Discovery-2016 for ‘Paper Presentation’ held at ADCET, Ashta
 Participated in C-Programming National level contest held at Sanjay Bhokare Group Of
Institute, Miraj.
PERSONAL DETAILS
 Gender: Male
 DOB: 13/01/1994
 Current Address: Gandhi Chowk, Maner Lane, Islampur,Maharashtra – 415414
 Permanent Address: Gandhi Chowk, Maner Lane, Islampur,Maharashtra – 415414
 Passport: YES (Valid Till 2025)
 Languages known: English, Hindi ,Marathi

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Nawaz A.

Product Support Engineer | VnVcs Comptech System, Navi Mumbai

 SQL Server 2012  Problem Solving  Windows OS

 Debugging  Trouble Shooting  Data Cleaning

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