Advantages of Digital Marketing
Advantages of Digital Marketing
Advantages of Digital Marketing
The main advantage of digital marketing is that a targeted audience can be reached in a cost-
effective and measurable way. Other digital marketing advantages include increasing brand
loyalty and driving online sales.
The benefits of digital marketing include:
Global reach - a website allows you to find new markets and trade globally for only a
small investment.
Lower cost - a properly planned and well targeted digital marketing campaign can
reach the right customers at a much lower cost than traditional marketing methods.
Trackable, measurable results - measuring your online marketing with web
analytics and other online metric tools makes it easier to establish how effective your
campaign has been. You can obtain detailed information about how customers use
your website or respond to your advertising.
Personalisation - if your customer database is linked to your website, then whenever
someone visits the site, you can greet them with targeted offers. The more they buy
from you, the more you can refine your customer profile and market effectively to
them.
Openness - by getting involved with social media and managing it carefully, you can
build customer loyalty and create a reputation for being easy to engage with.
Social currency - digital marketing lets you create engaging campaigns
using content marketing tactics. This content (images, videos, articles) can gain
social currency - being passed from user to user and becoming viral.
Improved conversion rates - if you have a website, then your customers are only
ever a few clicks away from making a purchase. Unlike other media which require
people to get up and make a phone call, or go to a shop, digital marketing can be
seamless and immediate.
Together, all of these aspects of digital marketing have the potential to add up to more sales.
Disadvantages of digital marketing
Some of the downsides and challenges of digital marketing you should be aware of include:
Skills and training - You will need to ensure that your staff have the right knowledge
and expertise to carry out digital marketing with success. Tools, platforms and trends
change rapidly and it's vital that you keep up-to-date.
Time consuming - tasks such as optimising online advertising campaigns and
creating marketing content can take up a lot of time. It's important to measure your
results to ensure a return-on-investment.
High competition - while you can reach a global audience with digital marketing,
you are also up against global competition. It can be a challenge to stand out against
competitors and to grab attention among the many messages aimed at consumers
online.
Complaints and feedback - any negative feedback or criticism of your brand is can
be visible to your audience through social media and review websites. Carrying out
effective customer service online can be challenging. Negative comments or failure to
respond effectively can damage your brand reputation.
Security and privacy issues - there are a number of legal considerations around
collecting and using customer data for digital marketing purposes. Take care to
comply with the rules regarding privacy and data protection.