QN=1 Formal groups are used to

a. organize and distribute work

b. work independently
c. make things more clearly
d. feel like family
ANSWER: A
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=2 Team characteristics should include one of following factors

a. Interaction
b. Short-term relation
c. Act independently
d. Unreacted members
ANSWER: A
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=3 When do you need to work alone?

a. Highly complex tasks or problems
b. Minimum discretion is required
c. High level of choice and uncertainty
f. Decisions by consensus are essential
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=4 How many people does “a span of control” structure averagely have in
their team?
a. 3
b. 5
c. 7
d. 10
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes
QN=5 Who do staffs report to in a matrix team?
a. Single manager
b. Different managers
c. General manager
d. CEO of the organization
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=6 A team is called contract team if

a. Team members have other duties to perform in their normal functional
units
b. Team retains their responsibility for both their daily work and project
work
c. Team members report to different managers
d. Team is brought in from outside in order to do project work
ANSWER: D
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=7 What is Social Value Orientation (SVO)?

a. People prefer to organize and distribute work between themselves
b. People’s preferences when dividing resources between themselves and
others
c. People dislike others’ work and try to prove their outcome is much better
d. People are not cooperative and tend to work alone
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=8 Andrew is a good listener and he always tries to understand what people
think and why people feel in their own way. Andrew has ability of
a. empathy
b. considerable skills
c. caring
d. interdependence
ANSWER: A
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=9 Which one is the key component in cooperation?

a. Honesty
b. Hard working
c. Generosity
d. Trust
ANSWER: D
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=10 What is one of disadvantages having large group?

a. Overestimate their abilities
b. Rank themselves above average
c. More involvement
d. Reduce communication
ANSWER: D
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=11 Janet does not want to get involved in any disputes, discussion or
conversations with her colleagues. She gets to work late and fails to show
up at meetings as she wants to avoid any tasks may be assigned to her.
However, she always wants to be apart of any success her team made.
Economists call this kind of person is:
a. Pretending
b. Untrustworthy
c. Dishonest
d. Free rider problem
ANSWER: D
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes

QN=12 The need for self-evaluation experiment has shown that people come to
know about themselves by
a. having positive attitude in life
b. comparing with others
c. seeking happiness
d. feeling complete
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=13 Some people consider social norms and the opinions of others to help
justify their own positions in life, some others consider_____to perform
better.
a. opinions and values
b. performance and abilities
c. opinions and values
d. similarity and friendliness
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=14 What are the two main factors in social comparison?

a. Similarity and friendliness
b. Openness and independence
c. Relevance and similarity
d. Self-esteem and trustworthy
ANSWER: C
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=15 When people can boost their own self-evaluations by comparing

themselves to others ranked lower in a company, they are having
a. life side effect
b. bad behaviour
c. self-enhanced effect
d. self-evaluation maintenance
ANSWER: C
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=16 What are the positive effects of upward comparison?

a. Hope and inspiration
b. Happy and gratitude
c. Gratitude and scorn
d. Dissatisfaction
ANSWER: A
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=17 What is the negative effect of downward comparison?

a. Envy
b. Dissatisfaction
c. Scorn
d. Pessimistic
ANSWER: C
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=18 Social comparison can lead to

a. impacts on self-esteem, feeling of victory, feeling of humbleness
b. impacts on self-esteem, feeling of envy, feeling of regret
c. impacts on self-esteem, feeling of love, feeling of being superior
d. Impacts on self-satisfaction, self-esteem, feeling of loser
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=19 The SEM model suggests that managers may prefer sub optimal
candidates because these candidates are not likely to
a. be more competitive
b. seek for opinions
c. compare themselves to others
d. threaten the managers’ position
ANSWER: D
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=20 What is groupthink?

a. Group members are incapable of making a rational decision
b. Group members share same thought in a specific topic
c. Group members want to be alike in everything
d. Group members decide to support each other
ANSWER: A
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=21 People who consider upward comparison as a threat, have

a. negative mindset
b. growth mindset
c. fixed mindset
d. jealous feelings
ANSWER: C
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=22 When the number of comparison targets increase, social comparison

tends to
a. increase
b. remain the same
c. be distorted
d. decrease
ANSWER: D
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=23 People usually compare with friends or co-workers than they are to
industry or national averages, what is this comparison called in
situational factors?
a. Number
b. Local
c. Proximity to a standard
d. Self-relevant
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=24 One of the key findings in the Dunning-Kruger effect experiments is

unskilled people are
a. always satisfied with results
b. often jealous with others
c. unrewarded and biased
d. overconfident with results
ANSWER: D
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=25 One of the key findings in the Dunning-Kruger effect experiments is top
performers tend to
a. overestimate their skills
b. rank themselves above average
c. underestimate their skills
d. always satisfied with results
ANSWER: C
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=26 In group decision making process, if there are more people agree on
certain point of view, we may consider the fact that the group has
a. complete agreement
b. group polarization
c. group sharing knowledge
d. All resources are mobilized
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=27 People can claim that they can live independently and separately but
they actually have
a. a need to belong
b. a need to be included
c. a need to talk to someone
d. None of these correct
ANSWER: A
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes
QN=28 Groups not only satisfy need to belong, but also provide information,
assistance and
a. developed Skills
b. better Communication
c. social support
d. motivation
ANSWER: C
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=29 The psychological significance of groups include the need to belong,

identity and membership, evolutionary advantages of group living and
a. respect in groups
b. affiliation in groups
c. trust in groups
d. interdependence in groups
ANSWER: C
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=30 What is the main advantage of social facilitation?

a. Feel better
b. Perform tasks improved
c. Work more independently
d. Have high chance of promotion
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=31 Which situation below is considered social loafing?

a. A single student works alone on a paper
b. A student does all the group homework
c. Three students work on homework together
d. The whole group equally work hard on group assignment
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes
QN=32 Four group level factors that combine to cause groupthink are
a. cohesion, isolation, biased leadership, decisional stress
b. cohesion, isolation, discouragement, biased leadership
c. cohesion, isolation, decisional stress, aggressiveness
d. isolation, biased leadership, aggressiveness, discouragement
ANSWER: A
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=33 Why is making group decision better than making individual decision?
a. More objective evaluation
b. Team members feel encouraged to do so
c. No one left behind the process
d. Group decision is inferior to an individual decision
ANSWER: A
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=34 You start planning a proposal by

a. determining the factors.
b. determining the solutions.
c. scheduling the study.
d. stating the problem.
ANSWER: D
MARK: 1
UNIT: 6
LO: 4
MIX CHOICES: Yes

QN=35 The most important section of a proposal is the

a. cost
b. solution
c. purpose statement
d. background
ANSWER: B
MARK: 1
UNIT: 6
LO: 4
MIX CHOICES: Yes
QN=36 Which of the following is NOT a strategy to avoid the occurrence of
Groupthink?
a. Appointing devils' advocates in discussions
b. Using outside experts
c. Having a charismatic leader of the group
d. Allocating different groups for different tasks
ANSWER: C
MARK: 1.0
UNIT: 1
LO: 2
MIX Yes
CHOICES:

QN=37 Which of the following is NOT a negative outcomes of Groupthink

occurring?
a. Not examining alternatives
b. No contingency plans
c. Not seeking expert opinion
d. Needing to seek outside expertise
ANSWER: D
MARK: 1.0
UNIT: 1
LO: 2
MIX Yes
CHOICES:

QN=38 Which age group is often characterized by the tendency to rethink

decisions and lean toward more permanent choices?
a. 12-17
b. 18–26
c. 27–31
d. 32–42
ANSWER: C
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=39 What kind of students has been shown by research to stay in college
longer, be more goal focused and motivated, and have a more satisfying
and fulfilling college experience?
a. Students who have good social relationships
b. Students who have excellent leadership skills
c. Students who show great passsion for the subjects they are studying
d. Students who get involved in career-planning activities early
ANSWER: D
MARK: 1.0
UNIT: 1
LO: 2
MIX CHOICES: Yes

QN=40 One of the three categories of social value orientation (SVO) is?
a. Incompetent
b. Cooperative
c. Obsessive
d. Generous
ANSWER: B
MARK: 1.0
UNIT: 1
LO: 1
MIX CHOICES: Yes