Fill The Gasps
Fill The Gasps
Fill The Gasps
Date
45\__
4 Read the dialogue and find ten mistakes (an unnecessary word, a word
missing or an incorrect word). Circle the mistakes and write the corrections.
1
Jo Hi. I bought this smartphone from here but there’s something problem with it. ____________
2
Assistant I’m sorry to hear that. When did you bought it? ____________
Jo Yesterday. From someone called Tony.
3
Assistant OK. And what’s wrong of it? ____________
Jo It keeps switching itself on and off.
Assistant I see. We can repair it if you like.
4
Jo Can I to exchange it, please? It’s the second time this has happened. ____________
Assistant I’m afraid we can’t exchange that model of phone.
5
Jo Can I look to the manager please? ____________
6
Assistant She’s at lunch at the moment. Have you got the bill? ____________
Jo Yes, I paid in cash. Here it is.
7
Assistant Thank you. We can give you a receipt or a credit note. But I’m afraid we ____________ can’t
give you another phone as the other models are more expensive.
8
Jo Well, I’m not being happy about that. I keep having problems with phones ____________ from this shop
and it’s really inconvenient to keep coming back.
9
Assistant I’m terribly sorry, but there’s something more I can do. ____________
10
Jo I’m going to write to manager services. This just isn’t good enough. ____________