“

AN ORGANIZATIONAL STUDY

ON DELTAS TRADE LINK , DINDIGUL

MASTER OF BUSINESS ADMINISTRATION

Of

ANNA UNIVERSITY,CHENNAI

Submitted By

DINESH KUMAR R
REG NO: 921321631025

Under the guidance of

DR.P.S. VenkateswaranM.Sc.,M.B.A.,M.Phil.,Ph.D.

Assistant professor

DEPARTMENT OF MANAGEMENT STUDIES

PSNA COLLEGE OF ENGINEERING AND TECHNOLOGY,

DINDIGUL–624622, TAMILNADU

AUGUST2022
 DEPARTMENTOFMANAGEMENTSTUDIES

PSNA COLLEGE OF ENGINEERING AND TECHNOLOGY,

DINDGUUL–624622,TAMILNADU

This is to certify that, this is a bonafide

Record of project By

DINESH KUMAR R
REG NO:921321631025

Submitted in partial fulfilment of the requirements for the award of

degree of

MASTER OF BUSINESS ADMINISTRATION

Of
ANNA UNIVERSITY,CHENNAI

Place:Dindigul

Date : HOD

Department of Management Studies

Signature of the Faculty Guide:

Examiners:
 BONAFIDE CERTIFICATE

Certified that the internship training report titled “AN ORANIZATIONAL

DELTAS TRADE LINK.(DINDIGUL)” is the bonafide work of DINESH KUMAR
R,who carried out the research under my supervision. Certificate further, that to the best my
knowledge, the work reported herein does not form part of any other project report or
dissertation on the basis of which, a degree or award was conferred on an earlier occasion
on this or any other candidate.

Place: Dindigul

Date:

Dr.P.S. VenkateswaranM.Sc.,M.B.A.,MPhil.,Ph.D.,

Assistant professor
Department of Management Studies ,PSNA College of Engg &
Tech . Dindigul – 624 622.
 HOD

DEPARTMENT OF MANAGEMENT STUDIES

DECLARATIONBYTHE STUDENT

I DINESH KUMAR the under signed here by declare that this project
work entitled “ORANIZATIONAL STUDY IN DELTAS TRADE LINK.
(DINDIGUL)”” is my original work and submitted in partial fulfillment of the
requirements for the award of degree of MASTER OF BUSINESS
ADMINISTRATION, ANNAUNIVERSITY,CHENNAI.

Place: DindiguL

Date : (DINESH KUMAR R)

 ACKNOWLEDGEMENT

My very special gratitude and heart felt thanks to our beloved Chairperson and Directors for
their blessings and wishes to carry our my project work.

I would like to express my deep gratitude to our Principal Dr.S.Sakthivelforpermitting me

to undertake this project work.

It is my great pleasure to express my sincere gratitude and thanks to Dr.S.Manimaran,

Head of the Department , Department of Management Studies for their valuable suggestions
and support for my project work.

I am extremely thankful to my project guide

Dr.P.S.Venkateswaran,M.Sc.,M.B.A.,MPhil.,Ph.D.,Assistantprofessor,Department of
Management Studies for his kind support and guidance to complete this project successfully.

I wish to express my sincere thanks to DELTAS TRADE LINK.(DINDIGUL)for allowing

me to do this project in their reputed concern.

I am also thankful to all the faculty members, Department of Management Studiesfor their
support and co-operation during the course of my project work. I would also like to thank
my parents, friends and well wishers who encouraged me to complete this project
successfully.

Place: Dindigul

Date : (DINESH KUMAR R)

 TABLE OF CONTENTS

CHAPTER CONTENT P.NO

I ABSTRACT 2

II 2.INTRODUCTIONABOUTTHEINTERNSHIP 3

III 3.PROFILEOFTHESTUDY 4

3.1 Industrial background of study 6

3.2 Origin of the industry 7

3.3 Growth of the industry 8

IV 4ABOUTTHECOMPANY 9

4.1.1Vision, Mission: 10

4.1.2Products of the company 12

4.1.3 History 15

4.1.4SWOTANALYSIS 16

V 5.organizational Chart 17

VI 6.BUSINESS LEVEL FUNCTIONS 18

6.1PRODUCTION DEPARTMENT 20

6.2HUMAN RESOURCE DEPARTMENT 25

6.3QUALITY CONTROL DEPARTMENT 27

6.4MARKETING DEPARTMENT 30

6.5FINANCE DEPARTMENT 34

VII KEY LEARNING AND OUT COMES 40

VIII CASE STUDY 45

IX 8.FINDINGS,SUGGESTIONS&CONCLUSIONS 50

Bibliography 54

1
 CHAPTER-I

ABSTRACT

This research paper investigates the relationship between employee work motivation and their
performance in the workplace and business productivity. It examines the main andcommon motivation
theories and different approaches to motivate employees. The main aim is to find a correlation between
employees work motivation and their performance and the performance effect on business
productivity.Concerns were found with the employees motivation and performance and the relationship
between them clearly defined in the literature review and lately have been discussed in the findings and
discussions based on the data analysis done. In order to collect data, interview has been done for people
from sevendifferentoperationalaswelltechnicaldivisions in theorganization.

The findings showed that employee motivation at Equator bottlers was influenced by employees‘
performance recognition, working conditions, training and development. As aresult, the study
recommended that since employee motivation remained an under studied issue among deltas trade link

2
 CHAPTER-II

2. INTRODUCTION ABOUT THE INTERNSHIP

The internship program is designed to provide students engaged in a field

experiencewith an opportunity to share their insights, to explore the links between students'
academicpreparation and their field work, and to assist participants in developing and
carrying out the major research project which will serve to culminate their internship
experience.

Internships are individualized and tailored to the needs and interests of each student inthe
program. As part of the internship experience, students are expected to take an active role in
finding an appropriate internship for themselves. Many students pursue their own contacts;
however, information is available on Locating Internship Sites.

3
 CHAPTER-III

3. PROFILEOFTHESTUDY

INDUSTRYPROFILE

In India, incence sticks, also called Agarbatti (Agar: from Dravidian probably Tamil அகில் (agil),

அகிர்(agir)., Sanskrit vatti: "wound" or "grief” are a large part of the economy and  in the region.

 The basic ingredients of an incense stick are bamboo sticks, paste (generally made of charcoal
dust or sawdust and joss/jiggit/gum/tabu powder – an adhesive made from the bark
of litseaglutinosa and other trees), and the perfume ingredients – which traditionally would be a
masala (powder of ground ingredients) though more commonly is a solvent of perfumes and/or
essential oils. After the base paste has been applied to the bamboo stick, it is either, in the
traditional method, while still moist, immediately rolled into the masala, or, more commonly, left
for several days to dry, and then dipped into the scented solvent.
 Various resins, such as amber, myrrh, frankincense, and  (the resin of a tree) are used in traditional
masala incense, usually as a fragrant binding ingredient, and these will add their distinctive
fragrance to the finished incense. Some resins, such as gum Arabic, may be used where it is
desirable for the binding agent to have no fragrance of its own. Halmaddi has a particular interest
to Western consumers, possibly through its association with the popular Satya Nag Champa.

The product Dhoopbatti (Incense sticks) is now-a-days becoming very popular in ritual
ceremonies like havan etc. In market Dhoopbatti is also sold in bulk quantities. The local vendors do
repacking in small quantities. Hence, it is presumed that if this type of unit is set up in Kanpur or nearby
area it will earn good profit.

4
 In our Indian society, Dhoop, DhoopBatti, Agarbatti, all these are taken as synonymous of incense
sticks because these are burnt for fragrance. But dhoop or dhoopbatti is not same with agarbatti. And the
term incense sticks actually refers to agarbatti and not for dhoopbatti. DhoopBatti is prepared from the
extracts of the dhoop trees, which are botanically termed as Vateria Indica and Canarium strictum.

The dhoop making extracts is collected form the tree by tapping the trees just like in case of
rubber. Vateria Indica is the source for sakadhoopa and canarium strictum is the soruce for raladhoopa.
IN market dhoopbatti is available not exactly in stick form but as a bit damp paste of combustible
material, somewhat similar to putting but black in colour. Dhoopbatti paste is a mixture of ghee, herbs
and dhoop tree extracts. These pastes are available in cones or thick sticks. Moreover, now days
Dhoopbatti are found in various fragrances like panchdham, kesar, nag campa etc.

Where asagarbatti is a mixture of powdered wood, charcoal, barks, seeds, leaves, roots, rhizomes,
flowers etc. mixed with some essential oil, mineral oil, resins, gums and aromatic chemicals etc. The
paste is applied on to a bamboo core stick and dried up. Dhoopbatti usually forms more smoke than
agarbatti. It is mainly used during ritual ceremonies like havan and all holy occasions. The scent of
Dhoopbatti is also strong and creates a spiritual mood. The Dhoop trees are mostly found in eastern India.
But unfortunately these trees are at the verge of being extinct, because of its heavy deforestation owing to
their good market value.

5
INDUSTRIAL BACKGROUND OF STUDY:

The name Dhoop came from the name of tree called Dhoop which indigeneous to eastern
India. A chip from these trees imparts pleasant fragrance when they are burnt. Dhoop or Dhoopbatti is not
similar to incense stick or Agarbatti. Even from physical appearance they are different. Incense dry and
found as a stick but Dhoop is a found in paste form with little bit of dampness in it

Different types of dhoopbatti

1. Charcoal Type: In preparation of this kind of dhoopbatti an unscented stick is dipped in mixture
made up of essential perfumes and oils. Additionally charcoal is added that will act as a fuel to
burn the dhoop. For the purpose of binding the mixture to the stick black resins are used which
impart the property of binding.
2. Masala Dhoop: As the name suggests masala dhoop is made by mixing variety of aromatic
ingredients to prepare a solid Dhoopbatti. Then by using water or other adhesives it is made into a
sticky paste. Different types of natural ingredients such as sandalwood, rubber resins, natural oils,
root extracts, and leaves and stem of different medicinal plants are utilized for preparation of
masala Dhoop.

6
Method of preparation

in this kind of preparation of incense with the help of mortar and pestle, the plant products such as
(LemonGrass Oil (Cymbopogon lexuosus), Tulsi (Ocimum sanctum), Neem (Azadirachta indica) along
with Maida, Saw dust, Loban (Styrax benzoin), Rui (Calotropis gigantea), Durva grass
(Cynodondactylon), Ashoka (Saracaasoca), etc), were crushed with distilled water and then it is mixed
with fresh cow dung. As per publications it has been said that ratio of cow dung and plant paste should be
in the ratio of 1:1. After that the mixture is made into incense stick or cards or coils as per need and then
the final product can be dried under sun or in oven at 70 degree Celsius.

Evaluation of chemical properties of incense stick powders is performed by electrical

conductivity. pH is determined by use of pH meter. FTIR of incense sticks are done by preparing KBr
pellet technique and then the analysis done by Perkin-Elmer, spectrum 6500 with resolution of 2 cm-1.
FTIR helps in determining the functional group present in the incense stick powder. XRD analysis is
performed for the identification of different phases present in the incense stick powder. XRD analysis
verifies whether there is amorphous phase and crystalline phase in incense stick powder. XRD pattern can
be recorded using Philips X’PERT PRO instrument equipped X’celerometer in the 2θ range of 20-70 with
a step size of 0.02 and a time of 5 seconds per step at 40 kV and a current of 30 mA.

BENEFITS OF USING DHOOP

 Dhoop imparts benefits to body, mind and soul. Dhoop incense is known to improve concentration
that can help us while studying, doing meditation and it also prevents infections, relieves
headaches, fights depression, and reduces anxiety and tension.
 Dhoop sticks due to its soothing fragrances helps in calming the mind as well as creates a peaceful
atmosphere around.
7
  The resins and herbs used in preparation of Dhoop sticks, are having beneficial effects on patients
of asthma, bronchitis and cold.

USES OF INCENSE AND DHOOP

Dhoopare known to impart antimicrobial activity. Antimicrobial are referred to the agents which
has the ability to either kill or stop the growth of microbes. Antimicrobial medicines are classifies based
the microorganisms they act on. For example, antibiotics are used against bacteria and antifungals are
used against fungi. Antimicrobials are also classified according to their function. Agents capable of
killing the micro-organism are termed as microbicidal, and others who stop their growth are known
as biostatic. As incenses are prepared from many herbs that have microbial property, so it imparts anti-
microbial activity.

8
 ABOUT THE COMPANY

 "Delta's Trade Link" are reckoned organization in the market, highly involved in manufacturing a
broad collection of Incense Stick, Jumbo Cup, and Mini Cup. These products are manufactured at our
manufacturing unit by making use of high-grade raw material and ultra modern technology in compliance
with international quality norms and guidelines. These products which we offer are provided to our
customers in customization facility as per the demands and requirements of our customers. Along with
this, these are offered to our customers at very pocket-friendly prices within the postulated time frame.

We have a highly proficient and qualified team of craftsmen and other professionals, who work in
complete association with each other. Each individual is highly devoted and strives to execute to the best
of one's abilities. We support our team of professionals to keep them self-updated with the latest market
information and trends so as to stay tune with going on knowledge. Due to their hard work and insistence,
we have achieved a ladder of success and growth in the industry. Satisfying our patron's needs and
demands for the superior quality products manufactured to their specifications and needs continue to be
our oblique furtive of success.

Our team of highly experienced and adroit professionals makes us capable to attain the topmost
position in the market by providing our clients with this beautiful collection of Incense Stick, Jumbo Cup,
and Mini Cup. Our team of adroit personnel is hired after conducting the several rounds of interviews in
order to test their knowledge and skills. All our designers are very much aware of all the market trend and
design this beautiful range accordingly.

9
Our Mission

To assume the highest level of customer satisfaction by pursuing professionalism in all walks of
business.To maintain the financial strength of the company to continuously enable it to achieve its
objectives of existence

Our Vision

To be an industry leader and delight the consumer by fulfilling their

olfactory,religious, and cultural needs.

Our Heritage

The Story of the Delta’s Trade Link is what we have inherited from the past, to value and enjoy in the
present, and to preserve and pass on to future generation.

10
PRODUCT QUALITY:

The definition of products quality is complicated.

Products quality is making a product flawless and useful, thereby meeting all the
requirements/expectations of the consumers.

Also, if any complication is raised in the future about the usage of that product, rectifying it for the better
and make it the best again.

So, the products quality is not a static term; it is always dynamic as it evolves to meet the consumer’s
requirement of the product.

Products Quality decides the overall goodness of a product and maintaining it is very important for
businesses.

CLIENT CENTRIC APPROACHES

Client-centric, also known as customer-centric, is a strategy and a culture of doing business that focuses
on creating the best experience for the customer, and by doing so builds brand loyalty. Client-centric
businesses ensure that the customer is at the center of a business's philosophy, operations, or ideas.
Client-centric businesses believe that their clients are the primary reason that they exist, and they use
every means at their disposal to keep the client satisfied.

EFFICIENT WORKFORCE

Workforce planning, also known as strategic workplace planning, is the process of analyzing, forecasting
and planning workforce supply and demand. It involves reviewing current staff, examining current and
future personnel needs and identifying gaps between the supply and demand.

By identifying gaps, organizations may plan effectively to ensure their organization has properly skilled
employees in the correct roles.

This helps support the organization in maintaining efficient operations and achieveing goals

Organizations may use workforce planning to plan their hiring strategies appropriately. It helps them
11
identify who they need to hire, when they should hire them and why it's important to hire them. There are
two common workforce planning models that organizations may use:

OPERATIONAL WORKFORCE PLANNING

STRATEGIC WORKFORCE PLANNING

COMPETITIVE PRICES

Competitive pricing is a type of pricing strategy where businesses establish market prices for their
products that are the same as market prices for similar competitor products. 

JUMBO CUP SAMBARANI

Our product range includes a wide range of sampradayam jumbo cup sambrani, kamali jumbo cup
sambrani, panchavarnam jumbo cup sambrani and aradhana jumbo cup sambrani.Riding on unfathomable
volumes of industrial expertise, we are engaged in offering a broad assortment of Sampradayam Jumbo
Cup Sambrani.

12
MINI CUP LOBAN

Pioneers in the industry, we offer aradhana mini cup loban, kamali mini cup loban, sambradayam mini
cup loban and panchavarnam mini cup loban from India. Being a leading firm in this industry, we are
offering a high quality range of Aradhana Mini Cup Loban.

SAMBARANI STICK

Providing you the best range of panchavarnamsambarani stick, sambradayamsambrani stick,

kamalisambrani stick and aradhanasambrani stick with effective & timely delivery.

Owing to the dedication of our diligent professionals, we have earned a reputed name in offering the
finest quality assortment of PanchavarnamSambarani Stick. Our incense sticks are processed utilizing
aromatic ingredients that give surety of divine fragrance. Build soothing atmosphere for long period, our

13
sticks are hugely demanded in all purposes. Not only this, we are offering these sticks to our precious
clients at market leading prices.

SAMBRANI CUP

Leading Manufacturer of sampradayam premium cup sambrani, jee boom baa magic cup sambrani,
kamali regular superior cup sambrani and aradhana real cup sambirani from Dindigul.With our in-depth
knowledge of this domain, we are actively engaged in providing an excellent quality range of
Sampradayam Premium Cup Sambrani.

14
SAMPRADAYAM AGARBATTI

Leading Manufacturer of sampradayamsambrani cups and sambrani cups from Dindigul. We are a
reputed entity, engaged in offering a qualitative array of Agarbatti

SWOT ANALYSIS

STRENGTHS

 Good market image

 Loyal customers
 In home facility of production

WEAKNESS

 Uncertain changes of promotion

 No previous project planning experiences
 Salary package less attractive

OPPORTUNITIES

 Need to increase market shares

 Introduction of new variety

THREATS

15
 Business partners has little loyalty
 Low price offered by the competitors

16
 CHAPTER V

ORGANISATIONAL STRUCTURE

17
 CHAPTER–VI

6.BUSINESS LEVEL FUNCTIONS

6.1 PRODUCTION

DEPARTMENT

Production may be partly or completely by hand, or partly or completely by machine. There are
semi-automatic machine for applying paste, semi-automatic machine for perfume-dipping, semi-
automatic machine for packing, or fully automated machines which apply paste and scent, though
the bulk of production is done by hand-rolling at home. There are about 5,000 incense companies in
India which take raw un-perfumed sticks hand-rolled by approximately 200,000 women working
part-time at home, apply their own brand of perfume, and package the sticks for sale.An experienced
home-worker can produce 4,000 raw sticks a day. There are about 25 main companies, who together
account for up to 30% of the market, and around 500 of the companies, including a significant
number of the main companies, are based in Bangalore. The state of Karnataka, referred to as the
Capital of Agarbathi (Incense Sticks), is the leading producer of the agarbathi in India,
with Mysore and Bangalore being the main manufacturing centres of scented agarbatti and Gaya,
Bihar was the manufacturing hub of unscented agarbatti.] The Mysore region is recognised as a
pioneer in the activity of agarbathi manufacturing and this is one of the main cluster activities that
exist in the city. In recent years, growth in the production of agarbathi (incense sticks), Dhoop-
Deep] has been seen in every part of India. There are plenty of manufacturers in Maharashtra,Gaya
and Gujrat and the western India agarbatti market is totally dominated by them. At a national level,
the most prominent manufacturers include N. Ranga Rao & Sons with their Cycle Pure
Agarbathies, PremaNature with their Natural Vedic Incense Sticks Patanjali with their Aastha
agarbatti, SamunAgarbatti with their gaya darshan and ITC with their Mangaldeep

ECONOMY
India is one of the world's top incense producing countries,. It was the largest exporter of incense
until 2015, after several years of reduced import tariffs as a result of the ASEAN-India Free Trade
Agreement. Subsequently, the Indian Ministry of Commerce and Industry (India) increased tariffs on
incense imports in 2019 and 2020.Under the aegis of the "AtmaNirbhar Bharat Abhiyan", the government
of India approved an incense production and employment program on August 2, 2020. The program is
called "Khadi AgarbattiAtmaNirbhar Mission", and was proposed by the Khadi Village Industries
Commission (KVIC) of India. Under this scheme, the incense artisans will be provided automatic
agarbatti and powder-mixing machines through private business partners. One quarter of the cost of each
unit will be borne by KVIC via a subsidy, while the remnant will be paid through loans by the artisans
18
DHOOP
Dhoop is a type of extruded incense, lacking a core bamboo stick. Many dhoops have very
concentrated scents and emit a lot of smoke when burned. Well known is Chandan Dhoop, a formulation
containing a high percentage of sandalwood. In South India dhoop is also referred to as sambrani as it
often also contains high proportions of benzoin resin such as used in PremaNature Vedic Dhoop.
The first step in the Dhoop manufacturing process is the mixing of raw materials to formthe
rubber compound. Railcars deliver large quantities of natural and synthetic rubber, carbonblack, sulfur,
and other chemicals and oils, all of which are stored until needed. Computercontrol systems contain
various recipes and can automatically measure out specific batches ofrubber and chemicals for mixing.
Gigantic mixers, hanging like vertical cement mixers, stirtherubberandchemicalstogether in
batchesweighingup to1,100 pounds.
Each mix is then refilled with additional heating to soften the batch and mix thechemicals. In a
third step, the batch goes through a mixer again, where additional chemicalsare added to form what is
known as the final mix. During all three steps of mixing, heat andfriction are applied to the batch to soften
the rubber and evenly distribute the chemicals.Thechemical composition of each batch depends on the
Dhoop part—certain rubber formulations areusedforthe body, other formulas forthe beads,
andothersforthe tread.
Body,beads,andtread
Once a batch of rubber has been mixed, it goes through powerful rolling mills thatsqueeze
the batch into thick sheets. These sheets are then used to make the specific parts oftheDhoop. The
Dhoop body, for instance, consists of strips of cloth-like fabric that are covered withrubber. Each
strip of rubberized fabric is used to form a layer called a ply in the Dhoop body. Apassenger car
Dhoopmayhaveasmanyasfourplies in thebody.

TherubberfortheDhooptreadandsidewallstravelsfromthebatchmixertoanothertype of
processing machine called an extruder. In the extruder, the batch is further mixed andheated and is
then forced out through a dime—a shaped orifice—to form a layer of rubber.Sidewall rubber is
covered with a protective plastic sheet and rolled. Tread rubber is slicedintostrips and loaded
intolarge,flatmetalcasescalled books.

Dhoop-buildingmachine

The rolls of sidewall rubber, the books containing tread rubber, and the racks
ofAfterthegreenDhoop is made, it isput in a mold for curing. Shaped like a clam, the
moldcontainsalarge, flexible balloon. The Dhoop is placed over the balloon (bladder), and the
moldcloses.Next, steam is pumped into the balloon, expanding it to shape the Dhoop against the
sides of themold.Aftercooling, the Dhoopis inflated and tested.

19
 RAWMATERIALTESTING
Incense is aromatic biotic material that releases fragrant smoke when burnt. The term is used for
either the material or the aroma.] Incense is used for aesthetic reasons,
religious worship, aromatherapy, meditation, and ceremony. It may also be used as a simple deodorant
or insect repellent.

Incense is composed of aromatic plant materials, often combined with essential oilsThe forms
taken by incense differ with the underlying culture, and have changed with advances in technology and
increasing number of uses

Incense can generally be separated into two main types: "indirect-burning" and "direct-burning".
Indirect-burning incense (or "non-combustible incense") is not capable of burning on its own, and
requires a separate heat source. Direct-burning incense (or "combustible incense") is lit directly by a
flame and then fanned or blown out, leaving a glowing ember that smoulders and releases a smoky
fragrance. Direct-burning incense is either a paste formed around a bamboo stick, or a paste that is
extruded into a stick or cone shape.

 Fuel and oxidizer mixtures: Charcoal or wood powder provides the fuel for combustion while an

oxidizer such as sodium nitrate or potassium nitrate sustains the burning of the incense. Fragrant
materials are added to the base prior to shaping, as in the case of powdered incense materials, or after,
as in the case of essential oils. The formula for charcoal-based incense is superficially similar to black
powder, though it lacks the sulphur.
 Natural plant-based binders: Gums such as Gum Arabic or Gum Tragacanth are used to bind the
mixture together. Mucilaginous material, which can be derived from many botanical sources, is
mixed with fragrant materials and water. The mucilage from the wet binding powder holds the
fragrant material together while the cellulose in the powder combusts to form a stable ember when lit.
The dry binding powder usually comprises about 10% of the dry weight in the finished incense. These
include:
o Makko (incense powder) made from the bark of various trees in the genus Persia (such
as Perseathunbergii)
o Xiangnan pi (made from the bark of trees of genus Phoebe such as Phoebe
nanmu or Perseazuihoensis.
o Jigit: a resin based binder used in India
o Laha or Dar: bark based powders used in Nepal, Tibet, and other East Asian countries.
20
 A creel room is a facility that houses hundredsof fabric or wire spools that are
fedintothecalendar.Calendarsutilizedownstreamequipmentforshearingandsplicingcalendaredc
omponents.

Dhoopbuilding

Building is the process of assembling all the components onto a Dhoop building
drum.Dhoop-building machines (TBM) can be manually operated or fully automatic. Typical
TBMoperations include the first-stage operation, where inner liner, body plies, and sidewalls
arewrapped around the drum, the beads are placed, and the assembly turned up over the bead.
Inthe second stage operation, the carcass of the Dhoop is inflated, then the belt package and
treadareapplied.

All components require splicing. Inner liner and body plies are spliced with a square-
ended overlap. Tread and sidewall are joined with a skived splice, where the joining ends
arebevel-cut. Belts are spliced end to end with no overlap. Splices that are too heavy or non-
symmetricalwillgeneratedefectsinforcevariation,balance,orbulgeparameters.Splicesthat are
too light or open can lead to visual defects and in some cases Dhoop failure. The
finalproductoftheTBMprocessiscalledagreenDhoop,wheregreenreferstotheuncuredstate.

Pirelli Dhoop developed a special process called MIRS that uses robots to position
androtates the building drums under stations that apply the various components, usually
viaextrusion and strip winding methods. This permits the equipment to build different
Dhoopsizesin consecutive operations without the need to change tooling or setups. This
process is wellsuitedto small volume production with frequent sizechanges.

ThelargestDhoopmakershaveinternallydevelopedautomatedDhoop-
assemblymachinesin an effort to create competitive advantages in Dhoop construction
precision, high productionyield,andreducedlabour.Nevertheless,

21
 6.2 HUMANRESOURCEDEPARTMENT

DEFINITION

A human resources (HR) department performs essential tasks for a business such as
recruiting, hiring, training, procuring benefits and acting as a liaison between employees and
management. These duties are essential to the operations and success of a business. Read
about the functions of an HR department and get answers to frequently asked questions about
HR. 

A human resources department represents the interests of the individual employees and the overall
mission of the business. Depending on the size and scope of a company, an HR department can perform a
variety of roles and responsibilities. For a small business, a dedicated HR specialist may cover all HR
functions, while in bigger companies, specialized departments will handle hiring, benefits, employee
development and other processes.

In recent years, the role of HR has expanded as companies recognize that it’s cost-effective to invest in
employee development and retention. Better-trained and happier employees are more productive. They
also tend to innovate and are more invested in their employers’ success.

Additionally, employers recognize that increased complexity in employment laws make the expertise of
HR professionals increasingly valuable.

 Recruitment&selection

 TrainingandDevelopment

 PerformanceEvaluationandManagement

22
  Promotions

 Redundancy

 IndustrialandEmployeeRelations

FUNCTIONS OF HR DEPARTMENT

An HR department is responsible for:

 Hiring and training

 Payroll and benefits
 Employee development
 Employee relations
 Compliance with labor and tax laws

Hiring and training

HR is responsible for resourcing and recruiting high-quality talent and placing them in the right positions.
HR writes job postings, interviews and screens potential candidates and is responsible for onboarding new
hires. They create and implement training manuals, employee handbooks and supervise employee
development and, sometimes, performance reviews. For most HR departments, the goal is to ensure that
all employees have the tools and training they need to perform their jobs effectively.

Payroll and benefits

In many companies, the HR department is responsible for payroll and managing employee
benefits. HR ensures accurate reporting of employee hours and that employees are paid on time. They are
also responsible for procuring, designing and educating employees on benefits packages. As part of their
responsibilities maintaining benefits, they may also manage paid time off. 

Employee development

23
 HR is responsible for onboarding, training and development of employees. Their duties can
include supervising employee performance reviews and structuring employee development programs that
help employees develop skills and their careers through mentorships, cross-training and education. 

Employee relations
HR oversees relations between employees and management. They also mediate between
employers and employee unions. HR is often responsible for structuring and supervising the escalation
process for disciplinary actions. 

  HR may also be responsible for increasing employee engagement and retention. They may design
incentive and recognition programs and perform employee surveys to ensure that employees are satisfied
and happy in their work environments. 

Compliance with labor laws

HR is responsible for enforcing labor laws that protect employees. For example, they may ensure
that employees receive the proper break periods and work schedules. They also ensure that hiring and
other employment-related practices are not discriminatory. Finally, they may be responsible for
investigating all disputes or harassment complaints.

24
BASICKEY AREASOFHR DEPARTMENTOFAMODERNCONCERN
Human Resources may set strategies and develop policies, standards, systems, and
processes that implement these strategies in a whole range of areas

Some of them are

 Recruitment, selection, and on-boarding(resourcing)

 Organizational design and development

 Business transformation and change management

 Performance, conduct and behaviour management

 Industrial and employee relations

 Human resources(workforce)analys is and workforce

 Personnel data management

Key responsibilities
Design HR Roadmap for Dhoop business in alignment with the business needs and
leadership for an inclusive work culture

End to end HR responsibilities for the Plant & Sales Office with strength of 1000+ employees
Shop floor Management-including labour relations, tracking of settlement greements, manage the
MOUs

Talent Management - to plan and deploy relevant and appropriate development initiatives
Compliance to Labor Laws –reviews and aligns on a periodical compliance check

Support business management-

bypresentingthecurrentandpotentialscenariosfrompeopleperspectives

Other success factors

Conceptual Knowledge in HR processes including global tools

Expertise in Labor Laws and their interpretations

Hands-on with recruitment, training, competency development

25
MONETARY BENEFITS

 Pensions/additional voluntary contributions

 Permanent health insurance/critical illness cover

 Bonuses and incentive pay

 Benefits and non-cash recognition

 Sick pay

 Pay reviews

 Equal pay

NON–MONETARYBENEFITS

 Transport facility

 Housing

 Medical

 Insurance

EMPLOYEES

OverallEmployeesengagedin30,000directandindirectEmployees.Especiallyengagedwith
above200+Employees

WORKINGHOURS

45hours perweek

26
 SHIFTDETAILS

 Firstshift:7am-3pm

 Second shift: 3pm-11pm

 Thirdshift:11pm-7am

 General shift: 8am-4.30pm

HUMANRESOURCE DEPARTMENTCHART

Training and Development:

Those processes that work on an employee on board for his skills and abilities up gradation

Employee Remuneration

The process involves deciding upon salaries and wages, Incentives ,Fringe Benefits and
Perquisites etc.

 Child labor –there is no childlabor

 Shift– no. of– timing duration hour– 8 hours

 How many people working – 284peoples are working

 Training facilities,how manydays–6 month provide

 Employee how many day the leave will be provided with the salary– 2 days

 How much they losing the salary – 2 days

 Permission benefiters is available in a month – No

27
KEY RESPONSIBILITIES OF HUMAN RESOURCE MANAGER

Human Resource Manager is one of the most important key to open a lock hanging on
the door of success in an organization. If a Human Resource Manager is efficient enough to
handle and to take out best from his team members any organization and can achieve more
from his target goals. Human Resource manager plays a very important role in hierarchy, and
also in between the higher management and low level employees. Stated below are major
responsibilities of Human Resource Manager:-

NO.OFWORKERS

Male 186
Female 98
Totalworkers 284

28
It includes skilled employees, unskilled employees, labourers and technicians.

29
OFFICE TIME

The office time is also come under the HR Department. The office time carries out the following

function.

 Attendance detail

 Leave details

 Wage calculation

 Daily reports.

30
6.3 QUALITY CONTROL DEPARTMENT

Quality control (QC) is a process through which a business seeks to ensure

thatproduct quality is maintained or improved. Quality control requires the business to create
anenvironment in which both management and employees strive for perfection. This is done
bytraining personnel, creating benchmarks for product quality and testing products to check
forstatisticallysignificant variations.

A major aspect of quality control is the establishment of well-defined controls.

Thesecontrols help standardize both production and reactions to quality issues. Limiting
room forerror by specifying which production activities are to be completed by which
personnelreduces the chance that employees will be involved in tasks for which they do not
haveadequatetraining.

Qualitycontrolbeginswiththesuppliersoftherawmaterials.Today,aDhoopmanufacturer
seeks suppliers who test the raw materials before they are delivered to the
Dhoopplant.Amanufacturerwilloftenenterintospecialpurchasingagreementswithafewsuppliers
who provide detailed certification of the properties and composition of the rawmaterials.

To insure the certification of suppliers, Dhoop company chemists make random tests
ofthe raw materials as they are delivered. Throughout the batch mixing process, samples of
therubber are drawn and tested to confirm different properties such as tensile strength
anddensity.

Quality is essential for the safety and satisfaction of consumers. The

BridgestoneGroup established the Quality Mission Statement to engage every employee in
contributing tobuildingqualityproducts, servicesandsolutionsthatexceedcustomer‘s
expectation.

The Quality Mission Statement enables the future direction of the Bridgestone

31
Group,based on the spirit of its founder, Shojiro Ishibashi, by advancing the Bridgestone

32
  Ensuring that appropriate processes are implemented to fully satisfy customer
needsandexpectations and Companyobjectives;

 Defininganddocumentingtheresponsibility,authorityandinterrelationofkeypersonnelma
nagingthequalitysystems;

 Providingadequateresourcesforimplementingandmaintainingthequalitysystems;

 Conductingscheduledmanagementreviewsofthequalitysystemstoassesstheircontinueds
uitability,adequacy,effectiveness andefficiency;

 Decidingon actions for continual qualityimprovement

Quality assurance in Dhoop manufacturing

TheBridgestoneGroupstrivestoimprovequalityintheglobalmanufacturingprocesses so
that it can continue to meet growing expectations by providing innovative,industry-
leadingproductsforcustomers.

Thesocio-economiccontextoftheintroductionofquality control10wasoneofeconomic
devastation and turmoil following defeat in the Second World War. By the end
ofthewar,alargetechnologicalgaphadbuiltupbetweenJapanandotherindustrializedcountries
because of the increasing isolation leading up to and during the War and the majoradvances
in technology and management methods made by the Allies during Japan'speriodof isolation.
There were many in Japan who regarded the backwardness of Japanese industryand the
poorqualityof its products as amajorcauseof its defeat in the War.

QUALITYSYSTEMS

A quality system is defined as the organizational structure, responsibilities,

processes,proceduresandresourcesforimplementingqualitymanagement.Qualitymanagementin
cludes those aspects of the overall management function that determine and implement
theCompany quality policy and quality objectives. Both quality control and quality assurance
arepartsofqualitymanagement.

33
  Topmanagementcommitmentandactiveinvolvementintheestablishment,managementan
dmonitoringofqualitysystemsiscriticalandisachievedby:

 Defining and documenting a quality policy and quality objectives and ensuring
thatboth the policy and objectives are understood and implemented by all employees
at alllevels;

The Group seeks to visualize potential quality risks at the Dhoop production plants
andproactively implement preventive action using Failure Mode and Effect Analysis
(FMEA)qualityassurancemethods,andfocusingonCriticaltoQuality(CTQ)inputs.TheGrouphas
a system to share best practices and improvement activities at global level, which aids it
inensuringthatitsfacilities represent thestate-of-the-art in themanufacturingprocess.

Through employee engagement with continuous improvement and innovation,

theBridgestoneGroupstrivestoachievesuperiorqualitythroughouttheenDhoopvaluechain,across
all businesses and globally. Each Dhoop assembler is responsible for the
Dhoopcomponentsused.Codenumbersandacomprehensivecomputerrecord-
keepingsystemallowplantmanagersto tracebatches of rubberandspecificDhoopcomponents.

When a new Dhoop design is being manufactured for the first time, hundreds of
Dhoopsaretakenfromtheendoftheassemblylinefordestructivetesting.SomeoftheDhoops,forexa
mple,areslicedopentocheckforairpocketsbetweenbody plies,whileothersarepresseddown on
metal studs to determinepunctureresistance.

StillotherDhoopsarespunrapidlyandforceddownontometaldrumstotestmileageand other
performance characteristics.A variety of non-destructive evaluation techniques arealso used
in Dhoop quality control. X-ray video graphy provides a quick and revealing viewthrough a
Dhoop. In an X-ray Dhoop test, a Dhoop is selected at random and taken to a radiation
boothwhereit is bombardedwith X-rays.

A test technician views the X-ray image on a video screen, where Dhoop defects
34
areeasily spotted. If a defect shows up, manufacturing engineers review the specific steps of
Dhoopcomponent assembly to determine how the flaw was formed.In addition to internal
testing,feedback from consumers and Dhoop dealers is also correlated with the manufacturing
process toidentifyprocess improvements.

35
TheFuture

Constant improvements in rubber chemistry and Dhoop design are creating exciting
newDhoops that offer greater mileage and improved performance in extreme weather
conditions.ManufacturersnowofferDhoops estimated to last up to80,000 miles.

Treads, designed and tested by computer, now feature unique asymmetrical bands
forimprovedtractionandsafetyonwetorsnowyroads.Dhoopdesignengineersarealsoexperimentin
g with non-pneumatic Dhoops that can never go flat because they don't contain
airunderpressure.

One such non-pneumatic Dhoop is simply one slab of thick plastic attached to the
wheelrim. The plastic curves out from the rim to a point where a rubber tread is secured to
theplastic for contact with the road. Such a Dhoop offers lower rolling resistance for greater
fueleconomyandsuperiorhandlingbecauseofa greater areaof contact betweentreadandroad.

FunctionsofQualityAssuranceDepartment

Quality assurance department‘s primary aim is customer satisfaction. Hence its

primedutyistoensurethatallcustomercomplaintshouldbetakenseriouslyandistobecommunicated
to all concerned.

Problemsolvingtoolsareemployedtoensurethattheproblemissolvedanderror proofing
methods are adopted to ensure that such problems don‘t occur again. Improvethe profitability
of the company by reducing defects and waste generation. This is done
byinitiatingprojectsforwaste reduction and formingtaskforcesforclosefollow up.

Specific targets are fixed in each area for waste reduction and forming task forces
forclose follow up. Specific targets are fixed in each area for wastereduction and

36
qualityimprovementand it isdoneinco-ordinationwithallotherconnecteddepartments

The main function of quality assurance department is process audit and final
productinspection. This will include monitoring the inspection status of incoming materials,
in-process materials, process parameters and finished product inspection. Ensuring
identificationand traceability of all materials is also the function of QA. Educating workmen
on QualityStandardsand the consequences of notfollowingqualitynorms is also done.

Audits on suppliers and outside god owns are conducted periodically to ensure
thematerials are of the required quality and also to ensure that they are stored in the
propermanner.

37
QUALITYPOLICYOFPRS

Thequality policyofPRSistomaintainmarketleadershipthroughcontinuousqualityimprovement.
To achieve this goal, all the PRS plants and the corporate office shall payparticular attention
to thefollowing:

 Productprocessimprovementbyfieldorplantperformancemonitoringandpromptserviceto
thecustomer

 Upgradation ofmachinerytomeettheincreasingneedsof the customer.

 Continuoustrainingofallemployeesinordertoacquirenecessaryskillsandknowledge

TECHNICALDEPARTMENT

Technical department at the corporate level carries out R&D activities and the
resultsofthose activities aretransferred to theplants.

Some of the activities carried out at corporate technical are new moulds, selection
andevaluation of new and alternative sources, selection and evaluation of alternative
materials,finishedproducttestingandanalysis,heatengineeringandassistingplantsinproblemsolvi
ng.

The results of research and developments are translated into practical applications
atthe plant level. At the same time, other routine functions like testing of incoming
materials,processmonitoring and producttestingat each stageisalsocarriedout.

Activities

1. Newproductdevelopment.

38
2. Newcompounddevelopment.

3. Designingandinspectionofnewmoulds.

4. Selection&Evaluationofnewalternativesource.

5. Selectionandevaluationofalternative.

6. Finishesproductlistingandanalysing.

39
 6.4 FINANCEDEPARTMENT

TheFunctionsofaccountsdepartmentattheplantlevelhavebeendividedinto

 Financialaccount

 Costaccount

 WagesandSalaries

 Salestax

Internalsource

1. Sharecapital

2. Reservesandsurplus

Externalsource

1.Banks.

Applicationoffunds

1. Fixedasset

2. Investment

3. Currentasset.

4. Loans &Advance.
40
FinancialAccounts

This branch deals with all types of cash payments and receipts. This will
includepayment for engineering and raw materials purchase, petty cash payments, operation
andreconciliationofbankaccounts,paymenttothegovernmentintheformoftaxesandlevies

,paymentofPF,deductionfromsalaryandpaymentofloanoutstandingandinsurancepremium of
employees ,fright payments, payment in lieu of travel allowance ,medical reimbursement etc.
Cash receipts in the case of scrap sales and any other cash receipt will alsocomeunder this
branch of accounts.

CostAccounts

Thisbranchdealswithforecasting, budgeting, analyzing and reporting the

incomeandexpenditureofthecompany.The budget for expenditure costing principles and it
iscompared with the actual expenditure .Any variation from the budget is analyzed to find
theexactreason and it is reported to the top management.

41
SalesTax

All matters related to sales tax are handled by this section. Monthly returns for
salestax are filed on behalf of sales depots. VAT (Value Added Tax) system is prepared using
standard

has been
introducedandallmattersrelatedtothisarealsolookedafterbythisbranchofaccounts.―C‖formsfor
purchasesfromoutsidethestareand ―F‖ forms areissuedforreceiptofgoods from depots.

SECURITYDEPARTMENT

Industrial safety in the public and private sector can be defined as protection of
men,materials, machines, buildings, classified information, and the company operations and
toprovideprotectiveservicesagainstfire,theft,damagetothecompanyassetsandtheinstallation.Pro
tectthevaluablesofthecompanyaswelloftheemployees.Themainfunctionsof securitydepartment
are:-

1. Controloveraccessibility

2. Checkagainsttheft,pilerages

3. Controloverthemovementofpersonnelandmaterialsat the gate

4. Checkingin/
outrawmaterials,emptyvehicles,carryingfinishedgoods,vehiclescarryingscrap items
etc.

5. Control andchecksonthecompanyhiredtaxesandsecurityof bills.

6. Co-ordinationofsecuritydutieswithprivatesecurityagenciesandpreparationofbills.

42
PRICE

AASTHA AGARBATTI AMBER-150GM

150g Rs.38

AASTHA AGARBATTI LOBAN 20 G:

MRP-RS10

Your true faith takes you close to god. Patanjali aastha pooja
products are made from the best quality ingredients and aimed at creating a divine
atmosphere. Aastha agarbatti is considered the natural loban fragrance and the ayurvedic
herbs has a great significance in controlling diseases and purifies the environment. This
agarbatti is made with natural herbs. It helps the devotee to keep the connection between
aatma&parmatma intact. They are also associated with prayer, worship, and healing, and
come in a variety of traditional scents. (18 Sticks)

AASTHA KASTURI DHOOP -10 STICK 50 G

MRP:RS10

43
Aastha pooja products are made from best quality ingredients & aimed at creating a divine
atmosphere. It is considered the natural kasturi fragrance and the ayurvedic herbs has a great
significance in controlling diseases and purifies the environment. This dhoop is made with
natural herbs. It helps to stablish the connection between Aatma (inner soul) &Parmatma
(almighty god) intact. 

AASTHA SPECIAL ROSE DHOOP -10 N 40 G

Aastha Dhoop products are made from best quality ingredients & aimed at creating a divine atmosphere.
It is considered the natural rose fragrance and the ayurvedic herbs has a great significance in controlling
diseases and purifies the environment. Hence this dhoop  is made with natural herbs. It helps to stablish
the connection between Aatma (inner soul) &Parmatma (almighty god) intact. (Contains 10 sticks)

STORES DEPARTMENT

It is a store owned by a retailer organization which features products of a wide range. These
products are usually categorized as per their types, and sometimes departmental stores are
based on the type of product itself. For example, a departmental store may feature food items,
clothing, stationery, cosmetics, etc.; or it may feature a variety of only one of these items but
multiple brands of it.

44
The concept was introduced so that consumers could purchase all of their necessary products
from one destination instead of having to go to multiple stores. Departmental stores can be an
individual entity, or it can be a part of a business chain such as Walmart. Let us look into the
various features and types of departmental stores that exist.

TYPES OF STORES DEPARTMENT

Discount Stores

Discount department stores are usually  such as Wal-Mart that feature products at a lower price
than the market price. They provide a large range of sections and discounts on buying a bulk
quantity of goods.

Off Price Stores

These are departmental stores usually owned by a brand or a conglomerate of product brands.
In these stores, a consumer gains access to discounted products of a particular brand as they
are  directly from the manufacturer. Other features of such stores are end of season products,
overproduced products, etc.

Outlet Stores

hese are smaller departmental stores owned by a single manufacturer brand that feature
products of only that brand. They hold a larger range of items of that particular brand than
other departmental stores. For example, a Nike outlet store will feature more variants
of Nike products than a regular departmental store that also features Nike products. Further
discounts can be availed at such stores.

What is Departmental Store? Features & Types

It is a store owned by a retailer organization which features products of a wide range. These
products are usually categorized as per their types, and sometimes departmental stores are
based on the type of product itself. For example, a departmental store may feature food items,

45
clothing, stationery, cosmetics, etc.; or it may feature a variety of only one of these items but
multiple brands of it.

The concept was introduced so that consumers could purchase all of their necessary products
from one destination instead of having to go to multiple stores. Departmental stores can be an
individual entity, or it can be a part of a business chain such as Walmart. Let us look into the

various features and types of departmental stores that exist.

Features of Departmental Store

These are some of the common features shared by departmental stores of different
types and sizes.

Larger Establishment
The term ‘larger’ is used in the context that it is larger than an individual grocery or
clothing store. A departmental store is made up of multiple sections and thus their size usually
overrides that of any other type of stores. Departmental stores can be part of even bigger
establishments such as a shopping mall. Departmental stores owned by large business chains
are usually bigger than standalone ones.

Usually Located Centrally

The usual location for a departmental store is the centre of a city. If the city is a large
one such as New York, it is bound to have multiple departmental stores. In such cases the
stores are located in the central area of each part of the city. This provides access to the most
number of consumers living in the area.

Multiple Departments
A departmental store provides an end to end shopping service; that is, it can be used as
a means for buying all types of goods. So, from clothing to groceries, electronic goods to toys,
a large range of products are found in it. And these products are separated by departments so
that the consumer can easily locate the products that they want to purchase.

46
Wide Range of Offerings
As mentioned before, a departmental store is most likely to feature multiple types of
goods on sale. It is meant to serve as a wholesome shopping experience. So, multiple brands
of a single product will also be found in a departmental store. This ensures that consumers
who cater to specific brands will find them all under one roof.

Singular Management
Although a departmental store features a wide number of departments carrying multiple
brands, they are all managed by one single organization or person. This central management
takes care of supply, supervision, accounts, communication, and advertising for the
departmental store.

High Operational Cost

Running a departmental store is a much costlier affair than running a single product-
based store. The rent is usually higher and other costs incurred are advertising, constant
upgradation of facilities, and of course a much larger supply chain.

Extensive Use of Advertisement

From outside the store decorations to billboard-based advertising, a departmental store
tries to advertise itself to consumers in multiple ways. Many departmental stores also provide
holiday-based discounts and other promotional offers to attract customers.

Huge Investment
Opening a departmental store is usually a large investment on part of the owner. From
setting up the infrastructure to initial advertising, the total cost incurred while opening a
departmental store is larger than establishing a single product type store.

Types of Departmental Stores

These are some of the primary types of departmental stores that can be found in a city.

Discount Stores

47
 Discount department stores are usually retailer chains such as Walmart that feature
products at a lower price than the market price. They provide a large range of sections and
discounts on buying a bulk quantity of goods.

Off Price Stores

These are departmental stores usually owned by a product brand or a conglomerate of
product brands. In these stores, a consumer gains access to discounted products of a particular
brand as they are buying directly from the manufacturer. Other features of such stores are end
of season products, overproduced products, etc.

Outlet Stores
These are smaller departmental stores owned by a single manufacturer brand that feature products
of only that brand. They hold a larger range of items of that particular brand than other departmental
stores. For example, a Nike outlet store will feature more variants of Nike products than a regular
departmental store that also features Nike products. Further discounts can be availed at such stores.

Junior Departmental Stores

These are departmental stores that are smaller in size and only feature products of a high price
range that cannot be found in regular stores. In these stores the different departments usually operate on
their own and have their independent checkout operative. However, it is still owned by a single
organization and management.

Warehouse Stores

These are some of the largest departmental stores that double as warehouse for the various brands.
They usually store products in bulk quantities and also sell them in a similar manner. These departmental
stores operate in slightly different manners such as providing member-only stores, etc.
Costco Wholesale is an example of a warehouse type of departmental store.

Distributionof materialsfromstores

Orderbill

48
 ↓
FromWhol
esellers

↓
Materialsreceived

↓
Bythestore

↓
Purchasebill

↓
Distribution
accordingtorequirement

The main function of store keeper is receipt, storage, and issue of materials.There
areafew other function which areidentical to these.Theyare:

1. Receive materials into the stores after checking them with the content of the
goodsreceivednote and the inspection report.

2. Storethematerialinthe allottedplaces.

3. Maintainstockrecords enteringtheirreceipts, issueandbalances.

4. Maintainthe storedepartment neat and tidy.

5. Protectthematerialsand preservethemingoodcondition.

6. Makeaphysicalverificationofmaterialsatperiodicalintervals.

7. Initiatepurchaserequisitionsforthereplenishmentofstocks.

8. Receive back surplus materials returned and make re-entries of the received
backmaterials.

49
50
 CHAPTER-VII

KEY LEARNING AND OUT COMES

 Management must have free and effective communication policy to allow managers

to comment their views, expectations, creative ideas etc. It can motivate managers at

all level and can boost their confidence and trust in the organization.

 Execute periodic audits of job satisfaction, audit of training evaluation and

effectiveness.

 HR audit should beconducted with special reference to retention, attrition and

managerial satisfaction.

 Develop an effective training program and constantly update training strategies.

 There is a need to develop an effective retention policy to retain the competitive

employees.

 Same way there should be the working system where complacent managers would be

motivated to go to the next level of performance.

51
 CHAPTER-VIII

CASE STUDY:

Are Dhoop and Agarbattis harmful for health?

Lighting an agarbatti or a dhoop stick at evening post sundown has been a ritual in my
Grandmother’s house for years now. I don’t think there ever goes an evening where she or my
grandfather don’t light a lamp and a dhoop stick in their dining room where they have a shelf
with idols of their gods. We always spent our summer vacations at their place and enjoy with
our cousins. The evening time used to be exciting as every day, my Aji would light a different
dhoop stick with a different flavour. Sometimes sandalwood, sometimes floral. The entire room
would be filled with the beautiful aroma of the dhoop. Even today, my grandparents light a
dhoop stick or an agarbatti in the evening. My mother also follows the same practice.  

SOLUTION

As a kid, I never really understood the importance of this practice. Besides, many articles and
reviews on the internet mentioned that there are harmful chemicals in the incense sticks which
are causing a burning sensation in the eyes and making it difficult for people to breathe in a
room with incense. Things just didn’t add up. What was different in the dhoop that my
grandmother used and the one which most other people were using?

Traditionally, dhoop sticks and agarbattis contain zero chemicals. Yes, they are made using
many natural ingredients like cow dung, camphor, resins, etc. In the past few years, our markets
are flooded with dhoop and incense sticks which contain harmful chemicals which are used to
form the base or binding. Cowdung based incense sticks and dhoop sticks were almost
forgotten. But recent studies and researches have confirmed that cow dung based dhoop battis
are actually good for the atmosphere. 

52
 CHAPTER-IX

8.FINDINGS, SUGGESTIONS &CONCLUSIONS

8.1 FINDINGS

It is important that you understand that you are responsible for securing your own
Internship placement in the Madurai. Furthermore, as this particular programme was put in
place to develop and enhance your career prospects through practical training, it is imperative
that your Internship placement has a direct link to your field of study. The findings of the
study are furnished in the following sequence and are given chronologically based on the
order of objectives of the study. It components industry investments, comparative production
trends and customer satisfaction on using foreign made customers.

53
8.2 SUGGESTIONS

The Dhoop internship training provided me an immense help in my learning process. I

came across the various practicalities existing in the DELTAS TRADE LINK. During the
internship training I got to know various aspects of the training & development such as how it
helps to get a insight into the strong and weak areas of the employees in terms of theroles,
activities, qualities, impact on others etc. since I take HR specialization in my course. It also
helps in knowing about HR management system and preparing action plans accordingly to
enhance the Employees activities.

Hence I would like to conclude by mentioning, that the corporate experience which I
got in dhoop limited how much importance is given to the production department, marketing
department, human resource department and finance department in the company.

54
 CONCLUSION

As air borne diseases are quite prevalent now a days so there is a need to have air with low microbial load
to reduce the incident of air borne diseases. Presently many chemical alternatives are used to deal with the
situation, but they also impart many side effects. In present scenario dhoop with antimicrobial property
can act as a savior. Moreover in countries like India, where most of our functions and social gathering
start with lighting a dhoop or incense stick, it can perform dual functions. Additionally, the cost to
prepare dhoop is quite economical and can be bear by anyone so it can be a better option against the
costly chemical alternatives. Present work tries to conclude that if a focused approach is taken towards
manufacturing of dhoop by using natural ingredient then it can be a potential market in future.

55
 BIBLIOGRAPHY

Books

 Kovac,F.J.DhoopTechnology. GoodyearDhoopandRubber Co., 2017.

 MechanicsofPneumaticDhoops.U.S. Dept. ofTransportation, 2018.

Periodicals

 "Winners:TheBestProductDesignsoftheYear,"BusinessWeek.June8,2019,p
p.56-57.

 "ComputerSimulationSavesMoney,EnhancesDhoopDesignBeforePrototyp
esAreBuilt,"Elastomeric. July2020, pp. 14-15.

 "P-
Zero:PushingthePerformanceEnvelopewithPirelli'sNewestOffering,"Europ
eanCar.July,2021, pp. 62-63.

 "Dhoops:ACenturyof Progress," PopularMechanics.June4, 2022, pp. 60-64.

—Robert C.

WEBSITES- www.deltastrade.com , www.indiamart/dhoop.com www.incencestick.com

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