Resident Letter

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Resident Notice

IMPORTANT PAYMENT CHANGES

ONLINE PAYMENTS
We are excited to introduce a new and improved way for you to make your monthly payments
online through our new provider, ClickPay. Through our payment portal, you can conveniently
view statements and make one-time or scheduled payments online. Payments can be made by
major credit and debit card for a fee or by e-check (ACH) from a bank account for free. As the
preferred way of accepting payments, we invite you to get started by creating your account
below.

login.clickpay.com/fmcny
1 Click Register and then create your online profile with ClickPay

2 Connect Your Unit using the requested information

3 Set up scheduled payments or make one-time payments

Your account number would be the same as it was on Paylease, which is listed as your Account
or Unit number on your billing statement.

For help with your account, visit ClickPay's support center at www.ClickPay.com/Help for
access to FAQ's, step-by-step walkthroughs, email and phone support, and live chat.

CHANGE TO MAILING ADDRESS FOR PAYMENTS


The mailing address for accepting payments made by paper check, money order, and Online Bill
Pay has changed. If you pay by check or money order, please mail your payments to the address
below moving forward. If you pay through your bank’s Online Bill Pay feature, please log in to
your online banking account and update the payee’s address as listed below:

P.O. Box 30319


Tampa, FL 33630

Checks should continue to be made payable to the property name. Include the remittance slip
with your payments and make sure to include the account number found on the top right-hand
corner of your statement as well as the remittance slip.

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