MC 10169471 9999
MC 10169471 9999
MC 10169471 9999
SIB 64 10 19 2019-11-20
SERVICE ACTION: OPTIMIZING THE WATER DRAIN
Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.
AFFECTED VEHICLES
Vehicles which require this Service Action to be completed will show it as “Open” when checked either in
AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader:
SITUATION
The water drain in the engine compartment’s passenger side cowl near the firewall may be inadequate
during exceptionally high water volumes. Water can accumulate and not drain out quickly enough. This can
result in various Check Control messages, and the failure of various systems such as:
Park Distance Control (PDC)
Dynamic Stability Control (DSC)
Windshield washer
CAUSE
This may be caused by one or more parts:
Lack of a cowl drainage shaft cover
Lid on the ventilation microfilter housing lacks water drainage channels (only on vehicles prior to July
2013 production)
CORRECTION
Install the drainage shaft cover on all vehicles
Replace the earlier style, smooth microfilter lid (vehicles produced prior to July 2013) with the later
style that incorporates drainage channels
PROCEDURE
Pull off the weatherstrip seal (arrows)
Unclip the pipe and coolant hose (1) from the
cowl cover (3)
Unlock the retaining tab (2)
Carefully remove the cover (3)
PARTS INFORMATION
Only use and invoice the specific part numbers identified below.
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the
following part numbers may result with the wrong part number(s) being invoiced and installed, this
could delay the payment of claim.
Additionally, other small parts that are not specified above, such as one-time use screws, nuts and seals,
which must be replaced according to the ISTA repair instructions/ETK, must be selected from the Electronic
Parts Catalogue according to the respective vehicle type and invoiced under the special defect code.
WARRANTY INFORMATION
Reimbursement for this Service Action will be via normal claim entry utilizing the following information
together with the specified part number(s) listed above that apply:
Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed/claimed during this workshop visit)