ED539251
ED539251
ED539251
2021
Complete Issue
Christopher W. Tremblay
Western Michigan University, [email protected]
Laura Owen
San Diego State University, [email protected]
Recommended Citation
Tremblay, Christopher W.; Owen, Laura; and O'Connor, Patrick J. PhD (2021) "Complete Issue," Journal of
College Access: Vol. 6 : Iss. 1 , Article 1.
Available at: https://scholarworks.wmich.edu/jca/vol6/iss1/1
Volume 6 | August 2021 | Issue 1 1
Table of Contents
Affiliations……………………………………………………………………………………………………...4
College Access for Prospective First-generation High School Students: Parent Perceptions..……43-60
Christopher Brown (Southern Illinois University Edwardsville), Alison Reeves (Southern Illinois University Edwardsville),
Laurel Puchner (Southern Illinois University Edwardsville)
Volume 6 | August 2021 | Issue 1 2
Volume 6 | August 2021 | Issue 1 3
Affiliations
Volume 6 | August 2021 | Issue 1 4
Editors in Chief
Patrick O’Connor, Ph.D. Kim Cook
Chief Strategist and CEO of College is Yours Executive Director
National College Attainment Network
Laura Owen, Ph.D.
Executive Director Beth Gilfillan, Ph.D.
Center for Equity and Postsecondary Attainment Assistant Professor
Department of Counseling and School Psychology School of Counseling and Special Education
College of Education Bowling Green State University
San Diego State University
Keren Zuniga McDowell, Ph.D.
Christopher Tremblay, Ed.D. Director
Director of Admissions & Recruiting District Performance Office
Taubman College of Architecture & School District of Philadelphia
Urban Planning
University of Michigan Timothy Poynton, Ed.D.
Associate Professor of Counseling Psychology
Associate Editors Department of Counseling & School Psychology
Mary L. Anderson, Ph.D. College of Education and Human Development
Associate Professor Emerita University of Massachusetts Boston
Department of Counselor Education and
Counseling Psychology Mandy Savitz-Romer, Ph.D.
College of Education and Human Development Nancy Pforzheimer Aronson Senior Lecturer in
Western Michigan University Human Development and
Education Faculty Director
Meredith B.L. Anderson, Ph.D. Prevention Science and Practice
Senior Research Associate Graduate School of Education
United Negro College Fund, Inc. Harvard University
Volume 6 | August 2021 | Issue 1 5
Guest Editors:
Ian P. Levy, Manhattan College
Caroline Lopez-Perry, California State University
Long Beach
____________________________________________
Volume 6 | August 2021 | Issue 1 6
This edition of the Journal takes a look at This edition closes with a look at a key
three important areas of research that often support group for students who will be the
get overlooked in considering a student’s first in their family to go to college. Many
successful transition to college. high schools recognize the vital role served by
the parents of these students—but are the
While college access is often seen as the high schools getting through? Brown et al.
process of applying to college, Schuyler et al. take an in- depth look at this question
take a look at three key elements of college through research that is highlighted by asking
access that play pivotal roles in a successful the parents of first gen students if their college
transition to college once the application readiness needs are being met.
process is over—academic supports,
transitional adjustment supports, and mental We are grateful to publish a perspective piece
health supports. Their conclusions offer about higher education advocacy from
tangible directions colleges can take in NACAC President Angel B. Pérez.
assessing these supports, and determining
their success with the students they serve. This is the first of several volumes JCA is
publishing this year. Come back for our
Ample literature exists when considering the special editions, the first of which is due out
topic of student readiness, but most of these in less than two months!
studies focus on the student, not the
college. Caldwell et al. look at these same
construct from the eyes of one college—
specifically, what does one college do to
support student efforts to be college ready,
and how do the members of the college
community feel about those efforts?
Volume 6 | August 2021 | Issue 1 7
Guest Perspective:
Advocating for Higher Education
as a Public Good
Authored by
Angel B. Pérez
Na onal Associa on for College Admission Counseling
(NACAC)
The National Association for College the interests of students first will require a
Admission Counseling, founded in 1937, is rethinking of policies and practices across
the professional home for more than 23,000 society. Among the recommendations
members who serve students in the transition outlined in the report are:
to postsecondary education. NACAC is a
trusted source of educational programming Redesign college admission policy and
and resources that support college counseling practice to focus on the centrality of
and admission professionals in their individual students.
work with students and families. In Emphasize transparency as a
addition to serving members critical policy measure to restore
directly, NACAC is undergoing trust in higher education.
a process of transformation to Enact public policy that
assume a greater role in recommits our nation to
broader conversations about postsecondary access and
college access and equity and to success.
become the go-to source for Strengthen policies and
information on the college practices aimed at protecting
counseling and admission processes. students’ rights and interests in the
transition to postsecondary education.
Advocating for Higher Education Implement well-crafted, fully funded
as a Public Good public higher education policies to alleviate
The guiding principle behind NACAC’s uncertainty faced by students and institutions
reinvention is this conviction—If a alike.
postsecondary education is the key to
prosperity and social mobility, then access to NACAC’s shift in advocacy focus was
college should be considered a basic human catalyzed, in part, by the Department of
right. NACAC’s September 2020 report, Justice investigation of NACAC’s ethical
Roadmap for Change: Reimagining US Higher code, which compelled NACAC to move
Education as a Public Good, makes clear that beyond a role of self-regulation. In lieu of this
reimagining postsecondary education with role, the association is shifting its considerable
Volume 6 | August 2021 | Issue 1 8
energy and passion to focus on education and Financial Aid Administrators (NASFAA), to
advocacy efforts—with the media, implement a grant from the Lumina
policymakers, professionals, students, and Foundation to reimagine the college
families. admission and financial aid practices through
the lens of racial equity. A panel of thought
Confronting Racism and Unconscious Bias leaders has been assembled to consider entry
challenges to postsecondary education for
NACAC believes it is critical that college traditional-aged and adult students of color
admission counseling professionals be aware and examine ways in which an admission and
of systemic inequities and racism, and that the financial aid system would be designed if
association assist in equipping the profession racial and ethnic equity were the primary
with antiracist and pro-equity tools. For more objective. The goal of the panel is to move
than 40 years, NACAC has offered its beyond theories of equity and make specific,
Guiding the Way to Inclusion (GWI) actionable recommendations for
conference to both serve professionals from policymakers, which would include a
racial and ethnic minority backgrounds guide for colleges centered around racial/
seeking to advance through the college ethnic inclusion, a related guide for
admission counseling profession and to postsecondary institutional leaders, and
provide educational offerings focused on recommendations for federal and state
advising and recruiting under-represented policymakers for an equity-based college
students. More recently, NACAC launched an transition.
Antiracist Education Institute, a four-part
professional development series designed Holistic Admission and the Role of
specifically for college counseling and Standardized Testing
admission professionals that increases
knowledge in antiracism, diversity, equity, Even before the pandemic forced changes in
and inclusion. The Institute features sessions the college admission process, NACAC was
on inclusive hiring practices in college taking a critical look at the role of
admission and counseling, understanding standardized testing. An expert group of
cultural identity and micro-aggressive office NACAC members participated in a year-long
environments, environmental harm for Task Force on Standardized Admission
students of color, and appropriate practices Testing for International and US Students,
and strategies to eliminate bias when advising which culminated in a 2020 report that called
or considering students for college admission. on colleges to examine their ACT and SAT
policies and practices. Most notably, the
NACAC has also begun work, in partnership report highlights the inequities associated
with the National Association of Student with standardized testing for college-bound
Volume 6 | August 2021 | Issue 1 9
students, which were only exacerbated by the Connecting Students to Colleges During the
COVID-19 pandemic. Pandemic
NACAC called on colleges, particularly The COVID-19 pandemic has made it more
public institutions, to make standardized difficult for prospective students and school
admission tests optional during the counselors to connect with college admission
pandemic. The association also launched a representatives in meaningful ways. In a
“test-optional means test-optional campaign,” typical year, NACAC hosts in-person college
which allowed colleges to make a public fairs all over the country to facilitate that
commitment to students and families not to process, providing important opportunities
penalize applicants who didn’t submit test for one-on-one conversations. In order to
scores. The association has also provided maintain that service to both students and
guidance and professional development colleges during a time when large in-person
opportunities to assist colleges with making gatherings are not possible, NACAC shifted
this transition, including Tales of a Test- to a virtual format. Beginning in Fall 2020,
Optional Year. NACAC also collected data, NACAC has hosted a total of 13 virtual fairs,
released in July, that indicated colleges’ in- serving roughly 100,000 students. Another
person and virtual plans for Fall 2021, testing eight virtual fairs are planned for Fall 2021.
requirements for Fall 2022, and any pandemic Another way in which NACAC helps
-related changes in admission criteria. students connect with colleges is through the
annual College Openings Update. Now in its
Earlier this year, NACAC and The Character 34th year, the resource provides counselors,
Collaborative launched the first in a seven- teachers, and families with a list of colleges
course series designed to provide guidance on and universities that are still accepting
the value of character attributes in colleges applications from qualified first-
and schools. The new course reviews the year and transfer students after May 1,
challenges in assessing character, the core National College Decision Day. During a
principles of character assessment, selecting typical admission cycle, many colleges accept
tools for evidence of character, determining applications well after May 1 as a matter of
effective ways to rate character, and policy, while others continue to have
developing a sound decision-making process. openings available due to fluctuations that
Over the next year additional courses will be occur each year in the college admission
released, covering such topics as character process. Pandemic-related disruptions in the
assessment, writing letters of admission process for Fall 2020 pushed the
recommendation, and evaluating the impact process of finalizing admission and
of character in admission. enrollment decisions later for both students
and colleges. As a result, the resource has
Volume 6 | August 2021 | Issue 1 10
NACAC logo used with permission granted by Perez.
Volume 6 | August 2021 | Issue 1 11
A
greater advantages in society, while those
pproximately 56% of all college who possess multiple marginalized identities
students are from families with will experience greater disadvantages
parents or guardians who have (Crenshaw, 1991). FGSOC are academically,
not earned a Bachelor’s or higher socially, and psychologically at-risk (Gray,
degree (U.S. Department of Education, 2014), 2013) due to their multiple marginalized
commonly referred to as first-generation identities (low SES, person of color, first-
college students (Higher Education Act of generation college student), highlighting the
1965). First-generation college students are need for an increased understanding of the
more likely to come from families with lower unique challenges they face.
socioeconomic status (U.S. Department of
Education, 2014). Further, among all first- The influence of college-going generation
generation college students, 54% are racial/ status or racial identity on measures of college
Volume 6 | August 2021 | Issue 1 12
Volume 6 | August 2021 | Issue 1 13
2006), which can negatively impact their associated with high achievement and social
academic preparation (Lohfink & Paulsen, status (Bourdieu, 1986; Saunders & Serna,
2005; Pike & Kuh, 2005), persistence to degree 2004; Dumais & Ward, 2010; Richards, 2020).
completion (Burgette & Magun-Jackson, 2008; As a result of these factors, FGSOC are less
Engle & Tinto, 2008), and performance in their likely to participate in activities that lead to
college courses (Stephens et al., 2012). The academic and social success, such as studying
individualistic culture of U.S. universities in groups, using campus support services,
tends to discount first-generation college and interacting with faculty (Engle & Tinto,
students’ academic achievement, as these 2008).
students struggle to integrate their own
cultural values with the environment of their Focusing on the racial aspects of the FGSOC
institution (Stephens et al., 2014). identity, research demonstrates that college
students of color face additional barriers,
First-generation college students of lower including racial discrimination and racial-
socioeconomic status face additional barriers ethnic microaggressions (Ellis, et al., 2019;
to success, including stigma, marginalization, Bui, 2002; Davidson et al., 2004; Cataldi et al.,
and hardship that is related to their social 2018; Solorzano et al., 2000). These
class identities (Stephens et al., 2012). For experiences can create feelings of alienation,
example, first-generation college students isolation, and invisibility, and contribute to
report higher levels of classism on campus increased mental health difficulties (Cerezo et
from peers, professors, and the institution as a al., 2013; Pérez Huber & Solorzano, 2015;
whole than continuing generation students Reynolds et al., 2010; Pieterse et al., 2010).
(Allan et al., 2016; Rice et al., 2017). Some They may also contribute to the lower college
FGSOC report feeling invalidated and matriculation rates and prolonged degree
embarrassed due to stereotyping and completion times observed in students of
misinterpretations by instructors or peers that color (Fischer, 2007; Museus et al., 2008;
are linked to their socioeconomic realities Slaughter, 2009). Discrimination and
(Havlik et al., 2020). Due to having limited marginalization are even more pronounced
financial resources, many FGSOC work full- for FGSOC who attend Predominately White
time while earning their degrees and rely Institutions (PWIs), resulting in a college
disproportionately on financial aid (House et experience that is challenging and highly
al., 2019; Page & Clayton, 2016; Pratt et al., stressful (McCoy, 2014; Havlik, 2020).
2019). In addition, FGSOC are less likely than
students from economically advantaged Supporting FGSOC
backgrounds to possess traditional forms of The next section of this article reviews
cultural capital, including the education, literature that focuses on academic supports,
knowledge, and academic skills typically transitional adjustment supports, and mental
Volume 6 | August 2021 | Issue 1 14
health supports for FGSOC on college (McCoy, 2014). School counselors are
campuses. We focus on these three areas as therefore a crucial source of college and career
they are places institutions can tangibly information for first-generation and low-
intervene to impact the success of FGSOC income students during the high school years
within a social justice framework. For (Owen et al., 2020). Once enrolled in college,
example, college self-efficacy (the level of FGSOC remain at a disadvantage by not being
confidence in one’s ability to effectively able to benefit from parental knowledge and
complete tasks related to college success; guidance related to the college experience,
Solberg et al., 1993) has been positively linked such as advice related to study skills and
to academic progress, college outcome assignments, time management, and the
expectations, the ability to cope with college importance of utilizing campus resources
related barriers, and career aspirations (Raque (McCarron & Inkelas, 2006; Davis, 2010; Ward
-Bogdan & Lucas, 2016). FGSOC have lower et al., 2012). As the number of meetings with
academic self-efficacy than white first- an academic advisor increases, however,
generation students (Wang & Castañeda- academic retention and performance improve
Sound, 2008), but when colleges provide for first-generation college students (Swecker
adequate academic, transitional adjustment, et al., 2013). Therefore, consistent and
and mental health supports for FGSOC their specialized academic support from school
self-efficacy is likely to improve (McCoy, counselors, advisors and mentors may lead to
2014). The provision of such supports is an greater academic success for FGSOC.
example of an equity-driven and socially just
endeavor aimed at increasing a sense of In addition, providing information to first-
empowerment among FGSOC. generation college students about how their
unique backgrounds may inform their college
Academic Supports experiences increases their utilization of
college resources (e.g., meeting with
Starting in K-12 education, FGSOC are at an professors) and improves their academic
academic disadvantage due to systemic performance (Stephens et al., 2014). Further,
inequities, such as higher rates of poverty and employing creative pedagogical approaches
lower quality classroom instruction (Bui, that emphasize multiculturalism, such as
2002; Ward et al., 2012). These disparities later collaborative learning groups, team-based
result in lower college entrance exam scores learning, and peer-instruction, can lead to
and decreased academic preparedness for more positive educational experiences for
college (Bui, 2002). In addition, many FGSOC FGSOC (Jehangir, 2010; Roberson &
receive very little support from parents/ Kleynhaus, 2020). These pedagogical
guardians during the college application approaches illustrate and emphasize the
process (Pascarella et al., 2004), resulting in a social justice advocacy principles of
challenging and frustrating experience
Volume 6 | August 2021 | Issue 1 15
Volume 6 | August 2021 | Issue 1 16
adjustment supports, FGSOC often experience receive instrumental support from family
difficulty adapting to the college environment members, peers, and institutions during the
and feel disconnected from their institutions college transition feel more empowered, have
(Covarrubias et al., 2020; Terenzini et al., greater opportunities for collaborative
1994). As a result, they are less likely to learning, and experience improved academic
socialize with college peers or to participate in performance and adjustment to college life as
extracurricular activities on campus a result.
(Pascarella et al., 2004; Terenzini et al., 1994)
and more likely to experience low GPAs Mental Health Supports
during their first semester of college (Dennis
et al., 2005). Greater support from parents/ Access to emotional support is important for
guardians or peers during the transition to the well-being of college students, as the
college can lead to improved academic self- transitional nature of college and young
efficacy, greater academic satisfaction, higher adulthood can contribute to increased
college outcome expectations, and increased psychological difficulties, including
retention for FGSOC (Havlik et al., 2020). depression, anxiety, and stress (Beiter et al.,
2015; Stallman, 2010). College students of
Institutional supports, such as academic and color are particularly vulnerable to the
social programs that provide specialized stressors of being a minority within a majority
guidance and mentorship from college faculty culture and the acculturation process that
and staff, also improve the transition to accompanies this experience (Mayorga et al.,
college for FGSOC (McCoy, 2014; Tello & 2018; Sanchez et al., 2018; Reynolds et al.,
Lonn, 2017). For example, McCoy (2014) 2010). Acculturation, or “...the internal
found that FGSOC who enrolled in a summer negotiation over the degree to which a
bridge program felt much better prepared to student’s personal attitudes and behaviors
start college. This program provided an conform to both the norms of the dominant
opportunity for FGSOC to gain familiarity culture and their culture of origin” (Mayorga
with the campus, connect with other students et al., 2018, p. 247), can negatively impact the
and faculty of color, and increase their mental health and well-being of FGSOC. For
confidence before the school year began. example, FGSOC have lower self-esteem and
Another study discovered that FGSOC who life satisfaction and higher levels of stress
participated in a living- learning program—a than white first-generation college students
unique residential community for students (Wang & Castañeda-Sound, 2008). Further,
with similar academic goals or shared stress related to acculturation has been found
interests—felt more integrated into their to increase symptoms of depression and
college campus than FGSOC who lived in a anxiety in students of color, as well as
traditional dormitory (Inkelas et al., 2007). decrease the ability to cope with these
These findings suggest that FGSOC who symptoms (Mayorga et al., 2018).
Volume 6 | August 2021 | Issue 1 17
Volume 6 | August 2021 | Issue 1 18
Volume 6 | August 2021 | Issue 1 19
Volume 6 | August 2021 | Issue 1 20
Volume 6 | August 2021 | Issue 1 21
Volume 6 | August 2021 | Issue 1 22
Inkelas, K. K., Daver, Z. E., Vogt, K. E., & Leonard, J. B. (2007). Museus, S. D., Nichols, A. H., & Lambert, A. D. (2008). Racial
Living‐learning programs and first‐genera on college differences in the effects of campus racial climate on degree
students’ academic and social transi on to college. comple on: A structural equa on model. Review of Higher
Research in Higher Educa on, 48(4), 403‐433. h ps:// Educa on (32(1), 107‐134.
doi.org/10.1007/s11162‐006‐9031‐6
Nadal, K. L. (2011). The racial and ethnic microaggressions
Jehangir, R. (2010). Stories as knowledge: Bringing the lived scale (REMS): Construc on, reliability, and validity. Journal
experience of first‐genera on college students into the of Counseling Psychology, 58(4), 470‐480. h ps://
academy. Urban Educa on, 45(4), 533‐553. h ps:// doi.org/10.1037/a0025193
doi.org/10.1177/0042085910372352
Owen, L., Poynton, T. A., & and Moore, R. (2020). Student
Kiselica, M. S., & Robinson, M. (2001). Bringing advocacy preferences for college and career informa on. Journal of
counseling to life: The history, issues, and human dramas of College Access, 5(1) 68‐100. h ps://scholarworks.
social jus ce work in counseling. Journal of Counseling & wmich.edu/jca/vol5/iss1/7
Development, 79, 387–397. h ps://doi.org/10.1002/j.1556‐
6676.2001.tb01985.x Page, L. C., & Sco ‐Clayton, J. (2016). Improving college
access in the United States: Barriers and policy responses.
Locks, A.M., Hurtado, S., Bowman, N.A., & Oseguera, L. Economics of Educa on Review, 51, 4‐22.
(2008). Extending no ons of campus climate and diversity to
students' transi on to college. The Review of Higher Pascarella, E. T., Pierson, C. T., Wolniak, G. C., & Terenzini, P.
Educa on 31(3), 257‐285. h ps://doi.org/10.1353/ T. (2004). First‐genera on college students: Addi onal
rhe.2008.0011 evidence on college experiences and outcomes. Journal of
Higher Educa on, 75, 249‐284.
Lohfink, M. M. & Paulsen, M. B. (2005). Comparing the
determinants of persistence for first‐genera on and Pérez Huber, L., & Solorzano, D. G. (2015). Racial
con nuing‐genera on students. Journal of College Student microaggressions as a tool for cri cal race research. Race
Development, 46(4), 409‐428. Ethnicity and Educa on, 18 (3), 297‐320.
London, H. B. (1989). Breaking away: A study of first‐ Pieterse, A. L., Carter, R. T., Evans, S. A., & Walter, R.A.
genera on college students and their families. American (2010). An exploratory examina on of the associa ons
Journal of Educa on, 97, 144‐170. among racial and ethnic discrimina on, racial climate, and
trauma‐related symptoms in a college student popula on.
Mar nez, J. A., Sher, K. J., Krull, J. L., & Wood, P. K. (2009). Journal of Counseling Psychology, 57, 255–263.
Blue‐collar scholars?: Mediators and moderators of
university a ri on in first‐genera on college students. Pike, G. R., & Kuh, G. D. (2005). First and second‐genera on
Journal of College Student Development, 50(1), 87‐103. college students: A comparison of their engagement and
intellectual development. The Journal of Higher Educa on,
Mayorga, N. A., Jardin, C., Bakhshaie, J., Garey, L., Viana, A. 76, 276‐300.
G., Cardoso, J. B., & Zvolensky, M. (2018). Accultura ve
stress, emo on regula on, and affec ve symptomology Pra , I. S., Harwood, H. B., Cavazos, J. T., & Ditzfeld, C. P.
among La no/a college students. Journal of Counseling (2019). Should I stay or should I go? Reten on in first‐
Psychology, 65(2), 247‐258. h ps://doi.org/10.1037/ genera on college students. Journal of College Student
cou0000263 Reten on: Research, Theory & Prac ce, 21(1), 105‐118.
h ps://doi.org10.1177/1521025117690868
McCarron, G. P. & Inkelas, K. K. (2006). The gap between
educa onal aspira ons and a ainment for first‐genera on Prilleltensky, I. & Prilleltensky, O. (2003). Synergies for
college students and the role of parental involvement. wellness and libera on in counseling psychology. The
Journal of College Student Development, 47(5), 534‐549. Counseling Psychologist, 31, 273–281.
McCoy, D. L. (2014). A phenomenological approach to Rankin, J. A., Paisley, C. A., Mulla, M. M., & Tomeny, T. S.
understanding first‐genera on college students’ of color (2018). Unmet social support needs among college
transi ons to one “extreme” predominantly white students: Rela ons between social support discrepancy and
ins tu on. College Student Affairs Journal, 31(1), 155‐169. depressive and anxiety symptoms. Journal of Counseling
Psychology, 65(4), 474‐489. h ps://doi.org/10.1037/
Volume 6 | August 2021 | Issue 1 23 cou0000269
Raque‐Bogdan, T. L., & Lucas, M. S. (2016). Career Stallman, H. M. (2010). Psychological distress in university
aspira ons and the first genera on student: Unraveling the students: A comparison with general popula on data.
layers with social cogni ve career theory. Journal of College Australian Psychologist, 45(4), 249‐257. h ps://
Student Development, 57, 248–262. doi.org/10.1080/00050067.2010.482109
h ps://doi.org/10.1353/csd.2016.0026
Stebleton, M. J. & Soria, K. M. (2012). Breaking down
Reynolds, A. L., Sneva, J. N., & Beehler, G. P. (2010). The barriers: Academic obstacles of first‐genera on students at
influence of racism‐related stress on the academic research universi es. The Learning Assistance Review, 17(2),
mo va on of black and La no/a students. Journal of College 7‐19.
Student Development, 51(2), 135‐149.
h ps://doi.org/10.1353/csd.0.0120 Stebleton, M. J., Soria, K. M., & Huesman, R. L. (2014). First
genera on students’ sense of belonging, mental health, and
Rice, A. J., Colbow, A. J., Gibbons, S., Cederberg, C., Sahker, use of counseling services at public research universi es.
E., Liu, W. M., & Wurster, K. (2017). The social class Journal of College Counseling, 17(1), 6‐20.
worldview of first‐genera on college students. Counseling h ps://doi.org /10.1002/j.2161‐1882.2014.00044.x
Psychology Quarterly, 4, 415‐440.
Stephens, N. M., Fryberg, S. A., Markus, H. R., Johnson, C. S.,
Richards, B. N. (2020). Help‐seeking behaviors as cultural & Covarrubias, R. (2012). Unseen disadvantage: How
capital: Cultural guides and the transi on from high school American universi es’ focus on independence undermines
to college among low‐income first genera on students. the academic performance of first‐genera on college
Social Problems, 0, 1–20. h ps://doi.org/10.1093/socpro/ students. Journal of Personality and Social Psychology, 102,
spaa023 1178–1197. h ps://doi.org/10.1037/a0027143
Roberson, J. & Kleynhans, C. (2019). First genera on Stephens, N. M., Hamedani, M. G., & Des n, M. (2014).
learners’ experience of collabora ve learning. Interna onal Closing the social‐class achievement gap: A difference‐
Journal of Learning and Teaching, 5(2), 150‐154. educa on interven on improves first‐genera on students’
h ps://doi.org/10.18178/ijlt.5.2.150‐154 academic performance and all students’ college transi on.
Psychological Science, 25, 943–953. h ps://
Sanchez, D., Adams, W. N., Arango, S. C., & Flannigan, A. E. doi.org/10.1177/0956797613518349
(2018). Racial‐ethnic microaggressions, coping strategies,
and mental health in Asian American and La nx American Swecker, H. K., Fifolt, M., & Searby, L. (2013). Academic
college students: A media on model. Journal of Counseling advising and first‐genera on college students: A
Psychology, 65(2), 214‐225. h ps://doi.org/10.1037/ quan ta ve study. Na onal Academic Advising Associa on
cou0000249 Journal, 33(1), 46‐53.
Saunders, M., and Serna, I. (2004). Making college happen: Tello, A. M., & Lonn, M. R. (2017). The role of high school
The college experiences of first‐genera on la no students. and college counselors in suppor ng the psychosocial and
Journal of Hispanic Higher Educa on, 3, 146–63. emo onal needs of La nx first‐genera on college students.
Professional Counselor, 7(4), 349–359.
Slaughter, J.B. (2009). It’s me to get angry about
underserved students. Chronicle of Higher Educa on, 55 Tinto, V. (1993). Leaving college: Rethinking the causes and
(20). cures of student a ri on (2nd Ed.). Chicago, IL: The
University of Chicago Press.
Solberg, V. S., O’Brien, K., Villarreal, P., Kennel, R., & Davis,
B. (1993). Self‐efficacy and Hispanic college students: Toporek, R. L., & Daniels, J. (2018). 2018 update and
Valida on of the college self‐efficacy instrument. Hispanic expansion of the 2003 ACA Advocacy Competencies:
Journal of Behavioral Sciences, 15, 80‐95. Honoring the work of the past and contextualizing the
present. Retrieved July 6, 2020, from counseling.org.
Solorzano, D. G., Ceja., M., & Yosso, T. J. (2000). Cri cal race
theory, racial microaggressions, and campus racial climate: U.S. Department of Educa on, Ins tute of Educa on
The experiences of African American college students. Sciences. (2014). Web tables: Profile of undergraduate
Journal of Negro Educa on, 69, 60–73. students: 2011‐12. (Report No. NCES 2015‐167). Retrieved
April 20, 2020, from h ps://nces.ed.gov/pubsearch/
pubsinfo.asp?pubid=2015167
Volume 6 | August 2021 | Issue 1 24
Wang, C. & Castañeda‐Sound, C. (2008). The role of
genera onal status, self‐esteem, academic self‐efficacy, and
perceived social support in college students’ psychological
well‐being. Journal of College Counseling, 11(2), 101‐118.
Ward, L., Siegel, M. J., & Davenport, Z. (2012). First‐
genera on college students: Understanding and improving
the experience from recruitment to commencement. San
Francisco, CA: Jossey‐Bass.
Volume 6 | August 2021 | Issue 1 25
Authored by
Karen Widger Caldwell (University of Michigan‐Dearborn)
Cala Millis (University of Michigan‐Dearborn)
Timothy N. Constant (University of Michigan‐Dearborn)
Patrick Borg (University of Michigan‐Dearborn)
Katherine Threa ‐Morgan (University of Michigan‐Dearborn)
Christopher J. F. Burke (University of Michigan‐Dearborn)
ABSTRACT
Using the framework of belonging, this qualita ve study
explores how one upper Midwestern college engages in matriculation. The study explores how one
student‐readiness and explores the disconnects that create
college located in a large suburb of an
barriers to student‐readiness. The study inves gates
‘student readiness’ broadly through the literature and more
industrial city in a Midwestern state works to
specifically by narrowing efforts to a detailed examina on of support students and the disconnects that
one college by conduc ng interviews, observa ons, and create barriers to being ‘student ready.’ We
collec ng ar facts. The results of the study revealed that conclude by offering recommendations for
the college addressed student readiness differently
increasing student supports, increasing a
depending on perspec ves of staff/faculty, administra on,
and students. Three themes emerged a er coding and sense of belonging, building community, and
examina on of the data: supports, community and reducing disconnects.
disconnect.
Literature Review
Keywords: student readiness, post‐secondary, perspec ves,
disconnect, support, community
The field of education has seen an increased
focus on ensuring that students are college
Introduction
and career ready (Conley, 2014). Conley (2008,
C
2010, 2013, 2014) has written extensively on
olleges often focus on the concept college and career readiness, and asserts that
of preparing students for college, being college ready means ensuring students
or making them ‘college ready.’ In took rigorous courses and met specific metrics
this case study (Yin, 2018) we take on standardized tests. Conley (2008)
the opposite perspective, asking what colleges identified analysis, interpretation, precision
do to make themselves ‘student ready,’ and accuracy, problem solving, and reasoning
including meeting the needs of students as essential cognitive and metacognitive skills
academically, social-emotionally, and for college students. He noted that while
financially. These supports are critical for writing is a skill closely associated with
increasing a student's sense of well-being and college success, students must have
belonging on campus, which increases knowledge of the big ideas of each content
persistence towards academic goals and area. Additionally, students must have
Volume 6 | August 2021 | Issue 1 26
Volume 6 | August 2021 | Issue 1 27
al., 2007). A sense of belonging is dependent (Brooms, 2018; Elliot et al., 2016; Garcia et al.
on the integration of social and academic 2019). Participation in extracurricular
experiences, which is promoted through activities can be a central part of students’
supports provided to students. identity development as members of the
school community. Research indicates that
Academic Supports organizations, philosophies, and practices
Academic supports have variously been that supported student identities contribute to
defined as advising, tutoring, mentoring, and a sense of well-being and belonging (Brooms,
interaction with faculty (Engle & Tinto, 2008; 2018; Savitz-Romer et al., 2009), as do the
Garcia, 2019; Hausman et al., 2007; Jacobson, creation of a campus community (Baleria,
2020; Moreno, 2019; Savitz-Romer et al., 2009; 2019; Elffers et al., 2012; Elliot et al., 2016;
Tinto, 2003). Opportunities to discuss, work Engle & Tinto, 2008; Tinto, 2003). It is
with, and engage in learning with peers in the important for college students to feel they
classroom (Baleria, 2019; Brewer et al., 2018; belong to a community and are supported
Elffers, 2012; Engle & Tinto, 2008) and academically, socially, and emotionally to
flexibility with assignments and due dates identify with the college and persist until
(Schademan & Thompson, 2016) have also graduation.
been defined as academic supports. Learning
communities have also been identified as a Financial Supports
form of academic support (Engle & Tinto, Financial supports for students have long
2008). These academic supports are provided been viewed as providing funding for college,
through both formal structures, such as particularly for low-income or first-generation
academic advising and faculty office hours, college students, in the form of loans,
and informal structures such as peer scholarships, work-study, or grants. Research
relationships in class and programs of study. suggests that students are more likely to
enroll in and successfully complete college if
Social-Emotional Supports they have knowledge of college systems,
Social-emotional supports play a significant specifically knowledge about financial aid
role in students’ sense of well-being and (Cunningham, et al., 2007; De La Rosa, 2006;
belonging on campus. Social-emotional Grodsky & Jones, 2007; Horn et al., 2003;
supports include, but are not limited to Perna, 2006). Colleges must be ready to
counseling services (Engle & Tinto, 2008; provide students with information about the
Garcia et al., 2019; Moreno, 2019; Turkpour & admissions process and financial aid. While
Mehdinezhed, 2016), opportunities for peer this information is the most critical aspect of
interaction on campus (Baleria, 2019; Brooms, college knowledge (Conley, 2008; Engle &
2018; Engle & Tinto, 2008; Tinto, 2003), and Tinto, 2008; McNair et al., 2016; Moreno, 2019;
belonging to student clubs and organizations Savitz-Romer et al., 2009), other researchers
have identified additional financial supports.
Volume 6 | August 2021 | Issue 1 28
McNair et al. (2016) argued that financial sense of belonging and well-being, allowing
support for students needs to go beyond students to identify with the college and
paying for tuition and should also include persist until graduation. Using the framework
transportation, childcare, legal services, tax of belonging, this case study explores how
preparation services, nutrition services, and one Midwestern college engages in student-
health services. Savitz-Romer et al. (2009) also readiness and explores the disconnects that
argued for full-service higher education create barriers to student-readiness.
institutions that provide this broader range of
financial services. Methodology
Volume 6 | August 2021 | Issue 1 29
Spanish, and 1.5% Polish as their first activity. Semi-structured and unstructured
languages. The average age of students interviews lasted from ten minutes to over an
enrolled is 24 years of age1. Of the faculty, 176 hour. Twelve full-time and part-time faculty
are full-time and 489 are adjunct. members from a variety of programs were
initially emailed an invitation for an interview
Midwest College is a community college that with 10 additional faculty contacted at a later
recently transitioned into a four-year date. Three faculty members responded to the
institution. Dual enrollment high school invitation. Of those three interviews, two
students (16%), transfer students (4%), were conducted over the telephone and one
traditional first-time college students (21%) as was conducted in person. Interviews with
well as returning adult students (57%) attend students were “person on the street
Midwest College. As a commuter school, interviews,” with researchers interviewing
Midwest College does not offer on campus students in non-academic settings in groups
housing. Sports, student clubs, theater, ranging from two to four students. All
student council, co-op, and internship interviews were semi-structured and focused
placement opportunities are available. on broad themes identified by the research
team prior to interviews around issues of
Data Collection challenges, supports, networks, and resources
in transitioning to college. Guiding questions
The research team conducted interviews, for student interviews are located in the
observations, and collected artifacts on Appendix. Interviews were left open-ended
Midwest College’s Main Campus and North with the intention of adjusting questions to
Campus from February 2020 to March 2020. reflect the different positions held by the
The research team made seven visits to participants. The research team often
campus to make observations and conduct discovered opportunities to collect artifacts
informal interviews. Visits were conducted during interviews. Notes were taken during
both during the middle of the day and in the the interviews on paper or in audio format
evening and on multiple days of the week and transferred to a field-notes template after
spread over a one month period at the the conclusion of each interview.
beginning of the winter semester. In addition,
formal interviews were conducted with seven Data Analysis
students, three faculty, and seven staff
including administrators. To coordinate data All data was examined collectively and coded
collection, a data log was created to track using a two-cycle process (Saldana, 2016). The
individual team member data collection first review of data used the elemental
method of initial coding to obtain first
1
Data was retrieved from the college website and cita ons impressions of the data and highlighted
are not being shared to maintain college anonymity. commonly observed ideas and characteristics.
Volume 6 | August 2021 | Issue 1 30
This process identified three distinct voices or Support, the ways that the faculty and staff
perceptions of the data: student, staff/ at Midwest College sought to meet the
administration and faculty. This became needs of the students,
important as we triangulated the data and
began to look for common codes across the Community, the desire and efforts to
type of participants. develop a sense of togetherness among
the student body, and
The methods used for second-cycle coding
were focused, axial, and pattern. We began Disconnect, the evidence that students
second-cycle coding with the focused coding were often not aware or did not take
method by examining the frequency of codes advantage of support and efforts to
identified in the first cycle. The team then build community.
used axial coding to group frequent codes
and narrow the number of codes by grouping Support
similar codes. The codes identified in the first Everyone interviewed referenced efforts of
and second cycle of coding were added to a the college to provide support in a variety of
code book. Three themes were identified ways. There was a specific focus on support
through first and second cycle coding: from faculty and staff. Students referenced
Disconnect, Community, and Support. faculty members who provided academic
support and social-emotional support by
The team continuously triangulated data as it making sure they understood course content,
was collected and examined. For example, and facilitating social interactions and
data collected from a student interview and a friendships in class that made the campus feel
staff interview regarding the student food inclusive. Students were also appreciative of
pantry were triangulated with collected the support of Midwest College’s counseling
artifacts. Interviewees were asked if they had staff as indicated in staff evaluation
additional information they wanted to comments: “Dr. Brown2 was very interested
provide, opening up dialogue in helping me succeed in my program course”
opportunities. Summaries were provided to and “Dr. Brown was very empathetic, kind,
participants as a form of member checking. knowledgeable, and provided great assistance
and encouragement.”
Findings
Volume 6 | August 2021 | Issue 1 31
Volume 6 | August 2021 | Issue 1 32
Roughly two-thirds of the college’s students building is the high percentage of courses
receive federal aid, with a majority of taught by part-time faculty who are not
students receiving Pell Grants. Providing consistently on campus. The interviews with
support also included helping students meet two full-time faculty revealed that they teach
basic needs like food security and housing. five to six course sections per semester and
All of the participants mentioned the are on campus daily. Being present on
importance of the food pantry. A student campus full-time means that they are more
worker at the food pantry said the pantry available to meet with students and more
often “can’t keep up with the demand” from likely to sponsor organizations on campus, an
students. Students were more likely to be important component of establishing
food insecure if they received financial aid, community and building relationships. The
were first-generation college students, lived large number of part-time faculty also means
off-campus or identified as a racial minority that faculty are more transient, meaning
(El Zein, et al., 2019). The presence of the food students are less likely to have the same
pantry lessens anxiety in students who do not faculty member twice, preventing students
need to wonder where their next meal will from creating a relationship with faculty that
come from. is central to building community.
Most references regarding support provided Despite these realities, efforts to develop a
by the college focused on meeting students’ sense of community are ongoing. Faculty and
basic needs, crisis care for mental health or staff who were interviewed consistently
emotional needs, or academic support. While mentioned a desire to develop a sense of
there was talk about community, there was campus community. Full-time faculty
little evidence that any of the formal support members expressed a desire to build personal
was focused on developing a sense of and academic relationships with their
belonging or an identity as a member of the students. One professor shared, “I try to to
Midwest College community. learn about students’ personal lives and
challenges. I want to see each student as a
Theme of Community human being and convey that I care about
them as individuals.” They stressed the
Midwest College serves a diverse student importance of individualizing the learning
population, matriculating through the experience and providing the academic and
institution at various stages of their academic social-emotional support students
and personal lives. Midwest College is a need. Efforts to convey to students that they
commuter school with no residential housing, are cared about as individuals within the
presenting challenges to community building. larger campus community were discussed by
An additional complication to community faculty and staff members, but were not as
clearly articulated by the part-time faculty
Volume 6 | August 2021 | Issue 1 33
and staff. Students also shared that fellow and the overall sense of community, but our
students worked to ensure the college was a research shows that there is a disconnect in
supportive community. In response to a the current beliefs of community between part
question about seeking help with classwork, a -time and full-time faculty, staff, and
student replied, “You can ask another students. While there is evidence of effort by
student. There is always someone around the college to develop a supportive
who is willing to help.” The supportiveness of atmosphere on the campus, there is also
the students was emphasized when a student evidence that the students are not actively
approached a researcher sitting at a table participating in the formal organizations
during a campus observation, introduced sponsored by the college.
herself, asked what year she was in and
offered to help. Theme of Disconnect
There are also non-academic facets that build While the researchers found evidence of
communities, such as Midwest College’s academic, social-emotional, and financial
offering of a variety of clubs, organizations, supports for students at Midwest College,
and intramural and school sponsored athletic support appears to be primarily academic.
teams. Staff identified between thirty and Interviews with faculty and staff revealed
thirty-five clubs with what they believed was differing philosophies relating to the amount
a high degree of participation. The college of support the students needed. For example,
requires clubs, which are driven by student where one faculty member viewed support
interest and not organized by the college, to through active engagement with their
have at least 10 members, but with only 30 students in their learning and getting to know
clubs, this equates to a minimum of 300 active them as individuals; other faculty members
students out of a student body of 13,000. A thought students were too coddled, saying
staff member talked about the college's “We do a lot of hand holding here,” and
athletic program as a source of community as would be better served by letting them figure
well, but in 2019 there were only 91 students out things on their own. Interviews revealed a
involved in sports teams sponsored by the difference among the perspectives of part-
college out of 13,000 students. While sports time or full-time faculty. Part-time faculty
and clubs can be an important source of were less flexible with providing additional
community and belonging, none of the eight supports, while full-time faculty saw
students interviewed referred to these clubs providing this support as a key component of
or sports. their teaching responsibilities.
The data highlighting the theme of Community Counseling staff also mentioned that some
demonstrates the desire of Midwest College faculty are more approachable and supportive
stakeholders to improve their campus culture of students who request accommodations
Volume 6 | August 2021 | Issue 1 34
through the office of disability services. also divergent perspectives among the faculty
Feedback from a survey of a student who and staff at Midwest College. Dr. Jones stated,
received academic support echoes this “We are trying to dispel myths among the
counselor's input, “She provided great faculty. One of the myths we were able to
feedback and recommended me with debunk was that there was a disproportionate
professors that I should take and also helped number of Midwest College students with
me schedule my next semester's classes.” reading difficulties. Our research proved this
Counseling staff also described some students was not the case and we were able to share
as being too dependent on their parents and this data with the Midwest College faculty.”
staff. As evidenced by this quote from a staff
member, some staff members rely on a In addition to differences of perception
traditional teaching style versus a teaching among faculty and students about what
style that is grounded in developing a supports should be provided, there also
relationship between the faculty member and appeared to be a disconnect between the
student: support programs provided and their
utilization by students. During our
Faculty generally have traditional observations, there were very few students at
approaches and views to teaching and do the Writing Center and Learning Lab. While
not attempt to learn about students most students were aware of supports on
personally. They teach in their lane and do campus, some students had a limited
not leave their box although the student understanding of where to go for academic or
population of the college is stunningly financial support. This disconnect is evident
under educated. in an interview with a student activities
manager, who stated students were “not
A student’s level of connection with school really” aware of the supports on campus. Ms.
faculty and staff varied and was dependent Noble attributed this disconnect to
on each relationship. Students felt positive communication barriers, noting that the
about the connections with faculty and staff. student population at Midwest College is
This is evidenced in how students describe very diverse with different preferred modes
their relationship with some of their favorite of communication, the college has a split
faculty, as well as by the student surveys that campus, and high school students who were
provided the Assisted Learning Services enrolled in the Early College program. The
department with student feedback. When two campuses are not within walking
asked about their connections to faculty, distance of each other, making transportation
students cited the positive and negative difficult, and some students were not aware
aspects, for example, “I love my psych that some services are provided on the other
teacher. My CIS teacher knows his content but campus.
he is not engaged with us.” There are
Volume 6 | August 2021 | Issue 1 35
Volume 6 | August 2021 | Issue 1 36
Volume 6 | August 2021 | Issue 1 37
Volume 6 | August 2021 | Issue 1 38
closed due to the COVID-19 pandemic. and community, and finding solutions to
Students, faculty, and administration had to disconnects that impact students within the
transition to working remotely, and thus had organization.
limited accessibility. Researchers were no
longer able to travel to campus to collect more
data and possibly follow up with participants REFERENCES
previously interviewed. Additionally, because
Baleria, G. (2019). Story sharing in a digital space to counter
of the time frame and focus of our study, we othering and foster belonging and curiosity among college
chose only to examine one post-secondary students. Journal of Media Literacy Educa on, 11(2), 56‐78.
institution, instead of collecting data from h ps://doi.org/ 10.23860/jmle‐2019‐11‐2‐4
many institutions. This narrowed our Brewer, S. E., Nicotera, N., Veeh, C., & Laser‐Maira, J. A.
population, and did not allow for the (2018). Predictors of posi ve development in first‐year
college students. Journal of American College Health, 66(8),
comparison of data and noticing of trends 720‐730. h ps://doi.org/10.1080/07448481.2018.1440567
between different institutions.
Brooms, D. (2108). Exploring black male ini a ve program:
Possibili es for suppor ng black male success in college. The
The findings of this study are important Journal of Negro Educa on, 87(1), 59‐72. h ps://
because they contribute to the success of post- doi.org/10.7709/jnegroeduca on.87.1.0059
secondary institutions, and on a larger scale, Burke, C. J. F. & Burke, W. (2005) Student‐ready schools for
and success of students and our education every student: From elementary to high School. Childhood
system as a whole. Colleges know and are Educa on, 81(5), 281‐286. h ps://
doi.org/10.1080/00094056.2005.10521307
investing in providing support to incoming
students, focusing primarily on financial and Conley, D. T. (2008). Rethinking college readiness. New
Direc ons for Higher Educa on, 2008 (144), 3‐13. h ps://
academic supports. We found that a sense of doi.org/10.1002/he.321
belonging on campus was as, if not more,
Conley, D. T. (2010). College and career ready: Helping all
important than these technical supports. This
students succeed beyond high school. Jossey‐Bass.
is especially true for a commuter campus like Conley, D. T. (2013). Ge ng ready for college, careers, and
Midwest College that serves primarily first the Common Core: What every educator needs to know.
John Wiley & Sons.
generation college students. We found that
students who had a sense of belonging were Conley, D. T., & French, E. M. (2014). Student ownership of
learning as a key component of college readiness. American
more likely to access existing supports and
Behavioral Scien st, 58(8), 1018‐1034. h ps://
that faculty who were more connected to the doi.org/10.1177/0002764213515232
campus worked harder to build supporting
Cunningham, A. F., Erisman, W., & Looney, S. M. (2007).
relationships that cultivate a sense of From aspira ons to ac on: The role of middle school parents
belonging. We hope our research can assist in making the dream of college a reality. Ins tute for Higher
Educa on Policy. h ps://files.eric.ed.gov/fulltext/
post-secondary institutions in considering
ED539704.pdf
how to best support their students by
carefully considering the themes of support De La Rosa, M. L. (2006). Is opportunity knocking? Low‐
income students’ percep ons of college and financial aid.
American Behavioral Scien st, 49(12), 1670‐1686. h ps://
doi.org/10/177/0002764206289139
Volume 6 | August 2021 | Issue 1 39
Turkpour, A., & Mehdinezhad, V. (2016). Social support,
academic support and adapta on to College: Exploring the
rela onships between indicators of college students. The
New Educa onal Review, 44(2), 84‐95. h ps://doi.org/
10.15804/tner.2016.44.2.07
United States Census Bureau. (2019, July 1). Quick facts:
Detroit city, Michigan; Dearborn city, Michigan. Retrieved
April 15, 2020 from h ps://www.census.gov/quickfacts/
fact/table/detroitcitymichigan, dearborncitymichigan/
PST045219
Yin, R. K. (2018). Case study research and applica ons:
Design and methods. (6th ed.). Sage.
Zerquera, D. D., Ziskin, M., & Torres, V. (2018). Faculty views
of “non‐tradi onal” students: Aligning perspec ves for
student success. Journal of College Student Reten on, 20(1),
29‐46. h ps://doi.org/10.1177/1521025116645109
Volume 6 | August 2021 | Issue 1 41
APPENDIX
What are your goals/plans for (after) college?
STUDENT INTERVIEW QUESTIONS
If they freeze - tailor to ‘next semester’,
Hello, I am _________, a graduate student at ‘over the summer’, ‘next year’
University of Michigan-Dearborn, and I am
conducting a qualitative research study for a What role has the university played in
class. We are asking the question, “What do reaching those goals?
colleges do to make themselves student
ready?” Do you have a few minutes to talk
about what it’s been like starting here as a
student?
Volume 6 | August 2021 | Issue 1 42
Authored by
Christopher W. Brown
(Southern Illinois University Edwardsville)
Alison Reeves (Southern Illinois University Edwardsville)
Laurel Puchner (Southern Illinois University Edwardsville)
ABSTRACT
This qualita ve interview study examined how parents of
poten al college‐going first‐genera on students in one high students are less likely to obtain a college
school perceive and experience their access to resources
degree than their peers who have parents or
and knowledge that would allow them to support their
adolescents’ successful entrance into postsecondary
family members that have obtained a college
ins tu ons. The study found that the parents believe that degree (Tym, Mcmillion, Barone, & Webster,
high schools will help their children with college but that 2004). One reason for this disparity may be
they underu lize the resources available and lack important FG students’ limited access to nonacademic
social capital needed to help their students succeed.
knowledge regarding college enrollment.
Keywords: college access, first genera on, parent Growing evidence demonstrates that there is
perspec ves, high school, social capital, educa on more to college readiness than academics, and
R
importantly, a key source of that information
esearch continues to show the long for successful students is parents. Researchers
-term financial benefit of obtaining have found that families of FG students
a college education, whether it is a generally lack needed knowledge to access
2-year associate degree or a 4-year college institutions, yet parental influence has
bachelor’s degree (Abel & Deitz, 2014). Data been identified as a critical factor in whether a
collected between 1970 and 2013 has shown student obtains a postsecondary education
that people obtaining a bachelor’s degree (Chlup et al., 2018; Holcomb-McCoy, 2018).
earn, on average, 56% more than people
obtaining only a high school diploma. Literature on the challenges faced by FG
Likewise, people earning an associate degree students often characterizes students and
will earn 21% more than people with a high their parents from a deficit perspective, which
school diploma (Abel & Dietz, 2014). does not lead to adequate approaches for
addressing the problem (Holcomb-McCoy,
The social and economic mobility that a 2018). For example, these students are usually
college education can offer is a core described as unprepared academically and as
motivation for first-generation (FG) college not understanding the culture and processes
students who enroll in and complete college of college (Thayer, 2000). Parents of FG
(Blackwell & Pinder, 2014). However, FG students are viewed by educational
Volume 6 | August 2021 | Issue 1 43
Parent Perceptions
Volume 6 | August 2021 | Issue 1 44
Parent Perceptions
Parental support also impacts whether or not college and underestimate the amount of
a student applies to college. financial aid available to them (Velez & Horn,
2018).
Only 65.6 percent of students who are from
the lowest SES and are also academically In a report discussing debt aversion as a
qualified applied for college (Cabrera & La barrier to college access, one study found
Nasa, 2002). This rate is 22% lower than there is a perception held by low-income
similar students from higher SES students that financial aid loans are not really
backgrounds (Cabrera & La Nasa, 2002). Choy a form of financial assistance (Burdman,
found among 1992 high school graduates that 2005). Choy (2004) explained that the benefits
were considered “college qualified,” FG of a college education may not always
students reported that they received less outweigh the financial cost because
support from their parents in the task of accumulated debt can be a huge risk as
applying for college. The level of support economic conditions or the inability to find a
increases as parents’ level of education job can jeopardize timely payment of student
increases (Choy, 2001). However, FG college loan debt. The fear of the crippling and life-
enrollment rates increase if their parents have altering debt student loans create is well
received guidance about the processes of founded. Friedman (2019) found that college
completing college entrance and financial graduates in the year 2017 owe an average of
applications (Engle, Bermeo, & O’Brien, 2006). $28,650 in student loans. Coupled with fears
of being academically incapable of completing
Another barrier for FG students is lack of college, college becomes a risk deemed too
knowledge about financial assistance for large to take (Choy, 2004).
attending college. For example, FG students
are less likely to have family members who While secondary schools have a significant
know that waivers exist to pay for the ACT or role in the distribution of college access
SAT and are less likely to complete the Free knowledge, they struggle to effectively
Application for Federal Students Aid (FAFSA) disperse this knowledge to FG students. FG
because of uncertainty about their or other students are more likely to go to college if
family members’ status as an immigrant, or their parents have received help and
because their parents are fearful of being information regarding college admission
audited by the IRS or ashamed of their processes (Engle et al., 2006). For example,
financial position (Mead, 2018). Additionally, Chlup et al. (2018) examined perceptions of
FG and low-income families often have Latino parents with children who would be
misconceptions about paying for college the first to go to college in their families,
leading to the tendency of FG students and focusing on their experiences working with
their families to overestimate the cost of their children’s schools. They found that
schools may believe that they are reaching
Volume 6 | August 2021 | Issue 1 45
Parent Perceptions
parents, but they are not. Second, parents that successfully enroll in post-secondary
participated in this study perceived that their education. This research method uses inquiry
language and cultural backgrounds were to explore the perspectives of these
underutilized and undervalued by the school. participants and thus create an understanding
Third, parents felt uncomfortable with the that may inspire change (Glesne, 2016). This
school system (Chlup et al., 2018). study explored the following research
question:
Other research on the role of secondary
schools in providing information about What are the perceptions and experiences of the
college enrollment demonstrated how school parents of potential first-generation college
guidance counselors pose barriers to students at one high school in working with their
providing college access knowledge to child’s school in areas of applying for financial aid
students (Holcomb-McCoy, 2018). While and college entrance?
school counselors largely felt that it is their
responsibility to work with low-income and Participants
minority families in the area of college
processes, their actual efforts in organizing Participants in this study were 11 parents of
such activities have been found lacking current high school students selected from a
(Holcomb-McCoy, 2018). School guidance large Southern Illinois suburban high school
counselors may see low-income and minority situated in a mid-sized city. All participants’
students as incapable of excelling in college, highest level of education is high school.
so these students are steered towards Participants included 5 fathers (2 Black, 3
vocational programs, towards less rigorous White) and six mothers (3 Black, 3 White) as
pathways, and towards 2-year institutions shown in Table 1. The participants were
rather than 4-year institutions. Counselors intentionally selected in order to
may perceive that 2- year institutions are less proportionately represent the racial
expensive, although financial aid may be composition of the high school. This high
more accessible at a 4-year institution school had a student racial composition of
(Holcomb-McCoy, 2018). 46.3% White, 40.1% Black, 7.6% Bi-racial, 4.7%
Hispanic, and 1.1% Asian. Additionally, the
Methodology school had 44.5% low-income students,
identified by eligibility to receive free or
This ethnographic study used qualitative reduced lunch, live in substitute care, or
research methods to explore the perceptions receive public aid (Illinois State Board of
and experiences that parents of first- Education, 2019).
generation students have in regard to
accessing resources to help their children
Volume 6 | August 2021 | Issue 1 46
Parent Perceptions
Table 1. Procedures
Participant Demographics.
Pilot interview procedures.
Pseudonym Rela onship Race Educa on Level
After approval from the
Charles Father White High School Institutional Review Board, two
Charmaine Mother Black High School pilot semi-structured interviews
Erica Mother White High School
Jimmy Father White High School
were conducted using a created
Kim Mother White High School set of questions. The interviews
Max Father White High School were with two parents who did
Ralph Father Black High School
not go to college. These pilot
Regina Mother White High School
Shelia Mother Black High School interviews allowed the
Steve Father Black High School researcher to practice interview
Tonya Mother Black High School skills and make necessary
changes to the questions. This helped increase
Data Source clarity and to make sure the questions serve
the purpose of the study. Further, after each
Semi-structured interviews were conducted interview, interviewees were asked for
for this study. All participants were feedback regarding the format of the
interviewed by the researcher. Each of the 11 questions. The researcher was interested to
participants was individually interviewed one know how the questions made the
time using the same set of open-ended interviewees feel, as it is essential to this
questions (Appendix A). Interview questions study that questions are not belittling,
aimed to find out parents’ perceptions and interrogative, or condescending in nature.
experiences of accessing process information Interviewees for this piloting were parents
about enrolling in college; more specifically, who have children who attend the selected
questions explored how these parents high school and who are already known not
perceive and experience institutions that hold to have ever gone to college. Pilot interviews
such information. Interviews took place in took place in the first two weeks of July; and
August through November of 2019, in the were approximately 45 minutes long and
researcher’s administrative office at the audio recorded.
school. The length of each interview was
approximately 45-60 minutes, and audio of Study interview procedures.
the interview was recorded for transcription. After necessary revisions to this study’s
piloted interview questions, the researcher
identified potential participants by providing
a letter to parents at the beginning of the year
Advancement Via Individual Determination
(AVID) AVID parent night. This letter
Volume 6 | August 2021 | Issue 1 47
Parent Perceptions
requested parents who qualify for this study transcripts was conducted. During the third
to complete contact and demographic reading, six transcriptions were open-coded.
information and return the letter to a box. The open codes were narrowed down to a set
This letter also contained information of 26 focused codes. After a set of focused
regarding the incentive for participation, codes was created, the transcriptions were re-
which was a $25 gift card usable at a local gas read, focus coded, and annotated. When all
station. Participants (11) were then selected transcriptions were focus-coded, the focused
and contacted to set up interview times codes were narrowed to derive a final set of
during the month of August. This method of critical themes.
soliciting participation yielded only two
participants. As a result, the remaining nine In order to increase the trustworthiness and
participants were contacted through referrals credibility of the data analysis, the researcher
from other participants. All interviews were conducted a data analysis triangulation by
held confidentially in the school’s having participants conduct a review (Patton,
administrative offices, were audio-recorded, 2015). This method allowed the researcher to
and lasted approximately 45-60 minutes. Prior evaluate the accuracy and fairness of the data
to the start of the interview, interviewees analysis. To achieve this, 3 participants were
were provided another copy of the randomly selected to review a description of
recruitment form. At this time, interviewees the findings from their individual interviews.
were provided time to ask any questions they Participants were asked if the description
had about the interview procedures. Then aligned with what the participant believed
participants were verbally told that they had they said in the interview (Patton, 2015). The
an opportunity to review the transcription of results of these reviews by participants are
the interview when complete. reported in the limitations section of this
study. Also, throughout the entire process, the
Data Analysis researcher used a running list of notes
regarding the design of this study; any
Qualitative thematic analysis was used to identified flaws in this study’s design are
analyze the interview data for this study included in the limitations section of this
(Glesne, 2016). Each interview transcription report (Patton, 2015).
was read once to increase the researcher’s
familiarity with each interview. Then, each Findings
transcription was read line by line a second
time, stopping to annotate using the lens of The parents of potential FG college students
social capital theory (Glesne, 2016). Once all in the study fear costs and saw grants and
transcriptions were annotated with the scholarships as a primary way to finance
researcher’s thoughts, a third reading of the college.
Volume 6 | August 2021 | Issue 1 48
Parent Perceptions
Financing college was a common topic for all going on now, and then you hear about how
parents. When talking directly about paying millennials aren’t buying homes, having kids,
for college, three parents discussed either an and this and that and it’s like, well, of course,
effort or a hope for their child to receive some they’re not. They’ve been saddled with
type of scholarship for college. For example, essentially a mortgage since they got out of
Regina stated, “That’s why I wanted her to college.”
get in band and get good at it and participate,
get some scholarships, help mom out a little Debt was a concern, and four parents alluded
bit. Anything she can do to get scholarships, to trade schools as a way to avoid college
every little bit helps.” Other parents discussed debt. Regina discussed how she is “investing
how they saw their income level as a way to in her [daughter] now to try to get
access grants. Erica talked about her hopes for scholarships to help out.” Regina then
her son to get financial aid in the form of described her fears of “…$200,000 of debt
grants by saying, “I’m hoping that there … I staring her in the face,” when she graduates.
mean, just based on our income, I’m hoping She described the influence this would have
that there’s aid. I know there are grants.” on her ultimate choice when she related a
Ralph, when asked if he saw financial aid as conversation she had with her daughter, “So
something that his son will need, replied, “I that’s why I said, is it a university, or is it a
believe that it will to a certain extent, but I technical school?” Max stated, “I don’t think
know what we need to mainly focus on is trade schools are pushed enough… You can
grants.” Several financial alternatives to make an honest, decent living doing that,
grants and scholarships were mentioned by without $100,000 in student debt probably.”
fathers such as using their G.I. bill or The parents of potential FG college students
considering army enrollment for their child. perceive the school’s role and responsibility to
be limited to academic preparation, high
Three parents discussed how scholarships or school course selection, and guidance upon
grants will affect their child’s college choice. request.
Kim best summarized this idea when she
talked about her son’s selection for college. Parents felt that their child’s school was
She described how her son really wanted to generally doing what it needed to do to help
attend St. Louis University until she saw how their child prepare for and enroll in college.
much it costs. She then stated, “he only got a Of the 11 parents, five of them talked about
half ride there, which was really not much.” how they felt either the school was doing an
Kim’s son ultimately chose another college excellent job of helping their child prepare for
that provided a “full ride.” Similarly, Ralph college and/or enroll in college or assumed
shared this same sentiment “I think that that the school was available for help if they
attributes to a lot of the problems that are needed it. For example, when Kim was asked
about what she thought the school could help
Volume 6 | August 2021 | Issue 1 49
Parent Perceptions
her with, she replied, “I really don’t know, I The parents of potential FG college students
believe if a child wants to talk about it that perceive a lack of communication from the
there’s always somebody there to talk to school about accessing college. Participants
them. I don’t know what else you guys can do were asked to discuss information received
to push it.” Erica replied similarly with, “I from the school about applying for financial
don’t think so.” She then went on to explain, aid and for college. The vast majority of
“The high school’s job, to me, is getting him to participants (9 of 11) indicated they had not
graduation and then give us a little pointer on received any information. Some participants
what I can do to take him to the next level, but explained that while they have not received
I don’t feel that they are responsible for it any information regarding college enrollment,
too.” Steve stated, “Just keep her focused on they believed that the school would either
going to school. As long as she’s got good eventually provide that information or that
teachers that’s helping her and keeping her they can contact the school to get the
focused and disciplining her when it’s information. For example, Tonya stated,
necessary, that a big help in going to college.” “Yeah, they’re going to give me that
Parents of FG students felt it was important information, I believe. I think they’ll talk to
for the school to make sure that their high me about that if I come and talk to them.”
school course selection was correct. Max Finally, fathers had the perception that the
stated it this way, “Just making sure that he’s school was sending information regarding
on the right path, that he’s picking what he college enrollment, but it was only being sent
wants to do and taking the right classes and to their child’s mother. For example, Ralph
keeping up”. Sheila made the suggestion that explained that he is dependent on his wife to
the high school can help parents by helping share with him information that comes from
students put together a “game plan” by the school. Steve stated that he has not heard
“making sure that they’re taking the right of any information from the school about
courses.” Jimmy shared this same idea by college enrollment but believes the school has
suggesting that the high school discuss his communicated with his daughter’s mom.
son’s plans by asking him specific questions, Jimmy also discussed how he believes that his
much like he experienced when he was in son’s mother might be receiving the
high school. Jimmy felt that the school should information, but he is not.
also help the student assess strengths to
determine a postsecondary plan then “…This The parents of potential FG college students
is the path that will get you to that next step if get information from family and the internet
you’re looking to do this.” and lack awareness of other resources.
Six interviewees talked about getting
information about college access through a
family member or relative. Max would
consult “His godmother, who’s a teacher. My
Volume 6 | August 2021 | Issue 1 50
Parent Perceptions
sister is a college graduate.” Jimmy and Steve on how the family structure seems to
both explicitly stated their sisters would be a reproduce perceptions of resources,
resource for this information. Steve said, particularly knowledge of financial and
“Like I said, my sister, she had with informational resources related to college
[experience] my niece. She knows going entrance. The resources these parents perceive
through the processes and stuff with her.” they have access to include grants and
The internet, in some form, was mentioned as scholarships, for financing college, and access
a resource by six of the participants. For to the internet and family to obtain
example, Jimmy stated that his sister and the information. But, the literature reveals that
“high school website” were resources he low-income families often lack the needed
could use to find information about college capital to navigate the bureaucratic process of
enrollment procedures. Other participants financial aid (Goldrick-Rab, Kelchen,
mentioned Google as a resource to find Douglas, & James, 2016), meaning that those
needed information. who need the aid the most are often least
likely to receive it.
Participants also acknowledged that they
either do not have any resources or are unsure The limited knowledge of available resources
of what resources exist that would help them on the part of the participants demonstrated
gain needed knowledge to help their child how the lack of social networks that
access college. For example, when asked disseminate college knowledge can negatively
about where he might get answers to his impact FG families. Support for this negative
questions, Max shared “I really don’t know, impact is found in a prior study that found
sir…I don’t have anybody to turn to outside that families of FG backgrounds knew less
of the school to ask questions. I just don’t.” about college when compared to families of
Steve had a similar answer when discussing second-generation backgrounds (York-
what his daughter would need help doing to Anderson & Bowman, 1991). This illustrates
enroll in college. Steve stated, “…I don’t that the lack of awareness of valuable
know who to talk to, who to see as far as resources creates a clear disadvantage for FG
looking into colleges and stuff like that. So, students. The use of the internet as an
that’s kind of one of our issues. Who do we informational resource is interesting in this
talk to?” regard as the amount of information that
exists could prove to be helpful to a parent,
Discussion but only if parents know what information to
look for or have the experience to see beyond
Parent access to resources. the face value of college marketing schemes
Parents viewed grants and scholarships as a and misleading information.
resource needed to help their child access
college. Here, social capital theory sheds light
Volume 6 | August 2021 | Issue 1 51
Parent Perceptions
Volume 6 | August 2021 | Issue 1 52
Parent Perceptions
Education, 2021). This demonstrates how the a resource for information if they need it, but
emphasis on sharing this capital within this also acknowledge that they have not received
more affluent social network, and the lack of information from the school. While these
emphasis in other social networks, creates parents had positive perceptions of the
social and economic disparities. school, this study made it clear that the school
is not reaching these parents. Participants
Parents’ experiences working with their indicated a strong desire for their children to
child’s high school in areas of applying for go to college, and they felt they could go to
financial aid and college entrance are limited. the school for guidance in this endeavor.
Parents of potential FG college students in the Schools need to recognize this desire and
study perceive a lack of communication from capitalize on these positive perceptions by
the school about accessing college. When working to ensure that they are effectively
looking at this communication breakdown providing FG parents with all the guidance
through a social capital theory lens, it is clear they need. If schools understand these
that this school is failing to distribute its parents’ perceptions, coupled with the
knowledge regarding college enrollment barriers they face, a new perspective emerges.
procedures. This is in alignment with research This perspective challenges stereotypes of FG
indicating that schools may believe they are families being uninterested in their children’s
reaching parents, but in actuality, they are not education. Instead, it demonstrates that
(Chlup et al., 2018). Engaging FG fathers in schools are disengaged with FG families. With
this relationship is important as prior research this new perspective, schools can begin the
by Gibbons and Woodside (2014) found that work of engaging FG families break college
college expectations of fathers of FG children entrance barriers.
have a substantial impact on their children’s
decision to enroll in college. This evidence Implications
further magnifies the breakdown in the
sharing of college knowledge capital, Improving the college enrollment and
suggesting that schools are not effective completion rates of students with FG
distributors of such capital to families of FG backgrounds is a critical social justice issue. A
backgrounds. good starting point in addressing these social
and economic disparities is to examine how
Overall, parent perceptions of access are not social capital that schools possess has failed to
in alignment with research on college access be effectively distributed to students and
for FG students. The parents in this study families from FG backgrounds.
generally felt that they had access to all the
resources they would need to help their child One implication is that further research about
access college and perceived that the school is FG parents’ perceptions of financing college
needs to be conducted. This study found that
Volume 6 | August 2021 | Issue 1 53
Parent Perceptions
FG parents aspire for their children to gain students for successful college enrollment.
scholarships and grants, yet they fail to This research could shed light on why there
mention student loans as a viable means to seems to be a breakdown in the distribution
finance college. While avoiding student loan of social capital from schools to FG families.
debt can be smart financially, the lack of This study also has implications for policy
knowledge parents have in this area needs and practice. It is evident that FG families
more attention from researchers. How much have limited capital that would grant them an
do FG parents really know about acquiring equal opportunity to access a college
either a scholarship or a grant for their child? education. Policymakers continue to force
Do FG families avoid loans because they are schools to focus on academic preparation for
aware of how smart it is to avoid loan debt, or college, but as stated before, the non-
are there other underlying reasons, as Mead academic skills and knowledge associated
(2018), Velez and Horn (2018) suggest? with college preparation needs to become a
Reasons such as not knowing or predominant part of schools’ mandated
understanding the true cost of going to curriculum and support services. This should
college or are FG families afraid of exposing include funds to employ specialized
their financial information through the counselors and implement programs like
FAFSA process. Do FG parents know that AVID, where a priority of the program is to
completing the FAFSA typically results in engage students and families, especially FG
access to grants, work-study programs, and families, in college awareness activities.
different types of student loans, subsidized or Additionally, policymakers need to rework
unsubsidized? the financial aid process and increase the
amount of the aid available. Studies
A second implication for future research demonstrate that on average a Pell grant only
pertains to the engagement of FG parents in pays for 33% of college costs. Goldrick-Rab et
activities that increase college awareness. al. (2016) stated that low-income families
Future research should examine how schools would need to spend as much as 75% of their
can engage FG parents in college awareness annual income to pay for their child’s college
activities more effectively, possibly exploring costs. Further, legislatures need to revisit the
more effective methods of communication initial intent of the Pell grant, which was to
and implementing resources. Additionally, increase college opportunities for low-income
future research could examine how to engage families to improve employment rates as a
FG fathers in college awareness activities, way to promote social mobility (Goldrick-Rab
since college attendance can be increased by et al., 2016). However, with Pell grants
engaging fathers. Further research also needs covering less and less of the cost of college,
to be conducted on school personnel’s FG students are still facing more out-of-
perceptions and practices of preparing FG pocket costs, which does not alleviate the
struggles associated with being poor and
Volume 6 | August 2021 | Issue 1 54
Parent Perceptions
Volume 6 | August 2021 | Issue 1 55
Parent Perceptions
Parent Perceptions
Volume 6 | August 2021 | Issue 1 57
Parent Perceptions
APPENDIX
Tell me about a favorite memory or story of your kid.
Tell me more about your kid.
Prompts, if needed: Tell me about their strengths? What are their main interests in and
outside of school? How has their high school experience been?
What are X’s post grad plans at the moment?
How do you feel about these? What do you think are factors that led to these plans?
What are your wishes for X a er high school?
What kinds of factors have led you to these wishes/hopes/plans for X?
To what extent are you and your child in agreement about post high school plans? Tell me about this.
If warranted/appropriate: What do you think X is likely to do a er she/he graduates? To what
extent, if at all, have you and X talked about college? Tell me about these conversa ons?
Where is your child in terms of the college process?
What ac ons have you and/or your child taken related to college?
What do you think s ll needs to be done?
What do you see as your role in the college process for your child?
If appropriate: what challenges have you encountered with this?
What challenges do you foresee as the process moves along?
What kinds of ques ons do you have about the college issue at this point?
What challenges has X encountered in the college process this far.
What challenges do you foresee for X in the future?
Volume 6 | August 2021 | Issue 1 58
Parent Perceptions
How ready is your child to go to college? Academically? Socially? Emo onally?
What do you think your child will need help doing in order to enroll in college?
What, if anything, has your child’s school done to help your child learn college enrollment
procedures?
What would you expect the school to help with?
What do you want from the school that you have not yet go en?
Tell me about the extent of communica on the school has had with you about college enrollment
informa on.
Describe the type of informa on you have received about paying for college.
To what extent has this informa on been helpful to you and your child?
Describe the type of informa on you have received about applying for colleges?
To what extent has this informa on been helpful to you and your child?
What sugges ons would you make to help your child’s school be more helpful?
What other resources, other than your child’s school, have been available to you?
How would you prefer to get this informa on?
To what extent have your thought about the possibility of your child going to college?
Imagine if your child told you one day that they want to go to college; how would you respond?
How would you feel?
What would your opinion be?
What ques ons or fears would you have?
What would be your next ac ons once you receive this news?
Volume 6 | August 2021 | Issue 1 59
Parent Perceptions
To what extent do you believe that your child would be ready to go to college?
Academically; socially; emo onally?
What do you think your child would need help doing in order to enroll in college?
What would you expect the school to help with?
What would your role be? What might be challenges in this role for you?
What would you want the school to do?
How has your child’s school helped your child learn college enrollment procedures?
Tell me about the extent of communica on the school has had with you about college enrollment
informa on.
Describe the type of informa on you have received about paying for college.
To what extent has this informa on been helpful to you and your child?
Describe the type of informa on you have received about applying for colleges?
To what extent has this informa on been helpful to you and your child?
What other resources regarding college enrollment, other than your child’s school, have been
available to you?
What topics, if any, do you need more informa on about?
How would you prefer to get this informa on?
Volume 6 | August 2021 | Issue 1 60