Tutor Vista
Tutor Vista
Tutor Vista
com, a personalized, 24hour online tutoring and test prep service. Ganesh founded TutorVista.com in 2005 and serves as the company.s CEO. He is responsible for overseeing all aspects of the company.s business operations. Ganesh created TutorVista.com to help provide students, from kindergarten to the graduate level, with individualized learning programs taught by world class experts. These experts are based in India, known as the educational hotbed, and are responsible for producing the world leaders in all subjects across the board. A seasoned entrepreneur, Ganesh has a strong history of starting green field ventures and helping them develop into robust and successful entities. Ganesh began his career as Founder & CEO of IT&T Limited, India.s premiere IT and network services company, where he took the company public in 2000. After eight years at IT&T, he then went on to become the CEO of Wipro British Telecom/Bharti British Telecom where he turned around a drowning company on the brink of bankruptcy into a cash break even company. His next venture was as CEO & Founder of CustomerAsset/ICIC Source, India.s top BPO company, where he developed the company.s staff from zero to 4,000. Ganesh has a post-graduate degree from the Institute of Management in Calcutta as well as a Mechanical Engineering degree from Delhi University. Ganesh currently serves as a member of the visiting faculty at Jamnalal Bajaj Institute of Management Studies (Mumbai), Indian Institute of Management (Calcutta) and Institute of Management Technology, Ghaziabad. As an educator, he has also conducted workshops on the topics ranging from - Managing Exponential Growth, Entrepreneurship Challenges in Todays World, and Motivating Employees in Hightech Industries.
utorVista is an education services company that provides online tutoring and educational content to students around the world. TutorVista makes its services available for online tutoring in a variety of subjects and for college and graduate level exam preparation.
Contents
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Services
TutorVista offers online tutoring to students.[1] It relies on a combination of voice over Internet Protocol (VoIP) telephony, instant messaging, a toll-free fax number (allowing review of printed materials), and an electronic blackboard.[2] TutorVistas operations are entirely located in India, but most of its market is abroad.[3] The company also reached an important landmark when it started to offer summer e-learning programs in 2007.[4] It also provides 24/7 help to students.
History
Date 2005 June 2006 Event TutorVista was founded in Bangalore July 2005. The site first went live in the United States in November 2005 TutorVista announced that it had secured $2 million in round funding led by Sequoia Capital India[5] TutorVista announced receiving a strategic investment of $2.5 million by The Manipal Education Group[6]
October 2007 August Launches tutoring in English as a second language to students in South Korea[7] 2007 November Announced 100% acquisition of educational content firm Edurite for an undisclosed 2007 sum [8] Announces a partnership with test-prep materials creator American Book April 2009 Company.[9] UK-based publishing firm Pearson ( parent company of Pearson Education, Penguin June 2009 Books and The Financial Times) invests along with Lightspeed Venture Partners & Manipal Group[10] bringing the total reported raised capital to $38 million.[11]
Criticism
In an interview with The Economist, Mr. Ganesh suggested that building trust for an unknown Indian brand was the biggest difficulty he faced. There have also been several outcries in the United States, to protest against such organizations that do not allow face-to-face and personalized tutoring. Officials and parents from both local and national bodies have mixed reactions regarding the ethical and practical implications of this trend.[
Yes, you can outsource your homework to India
Indian entrepreneur Krishnan Ganesh is out to prove that consumer services can be outsourced just the way business services are. NEW YORK (Fortune) -- Few large corporations need to be convinced of the benefits of offshore outsourcing. Many U.S. companies have fully embraced the outsourcing of customer call centers, software troubleshooting, and even medical diagnoses to workers in India and other
emerging markets as a way to cut costs and take care of business when most of America is asleep. Now, Indian entrepreneur Krishnan Ganesh is out to prove the advantages of outsourcing to a different and more skeptical audience: American parents and students. Ganesh, 45 years old, is founder and chairman of TutorVista, an online education company that provides struggling students with 'round the clock tutors - who just happen to be scattered throughout the Indian subcontinent. For $100 a month, students get unlimited help with various subjects. The company also provides preparation for major standardized tests. All the potential pupils need is a computer and Internet connection. Since its launch 18 months ago, the company has signed up some 2,200 students worldwide, roughly 2,000 in the U.S. That's a fraction of the students served by companies such as Educate Inc (Charts)., the parent company of Sylvan Learning Centers, or test prep giant Princeton Review. Dynasties are alive and well in India And Ganesh himself is quick to point out perhaps the biggest challenge his company faces in trying to crack the $2.5 billion-a-year private tutoring market in the U.S.: "How do you get a parent in rural Mississippi to spend $100 a month on tutors from a company in India, of all places?" Ganesh said in an interview this week during a visit to the U.S. "Will they trust us?" Ganesh already has earned the trust of one key constituency: the financial world. In January, TutorVista closed on a second round of financing, attracting close to $11 million from blue-chip venture funds Lightspeed Venture Partners and Sequoia Capital India. Investors are no doubt impressed with Ganesh's track record. He founded his first company, a company that fixed computers and other technology for Indian corporations, at age 29. He took that company public in India, then took over as CEO of a troubled telecom joint venture of outsourcing giant Wipro (Charts) and British Telecom (Charts). He then founded one of the first call center outsourcing operations, CustomerAsset, which Indian bank ICICI acquired, and next helped launch Marketics, a data analytics firm that did work for large U.S. corporations. WNS Limited (Charts) acquired the Marketics earlier this year in a deal valued at $65 million. Ganesh says his mission is to use local Indian resources to serve global markets. "The idea that you can create services around the world with Internet and telecom connections, that you can do virtually any service, fascinates me," he says. He says he also likes to be a pioneer in any field he pursues. TutorVista is indeed plowing fresh territory: While Indian companies such as Wipro and InfoSys have thrived by selling services to businesses, no Indian company has built a successful consumer services company. "They all work behind an American consumer brand," he says of the Indian outsourcing giants. "There's an opportunity to create a direct consumer play from India."
A postcard from India's Motown In India, too, TutorVista is trying something new: its tutors all work from their own homes, not a centralized call center. This allows TutorVista to hire experts throughout India, including retired professors who are using computers for the first time thanks to their TutorVista employment. Full time tutors with the company make about Rs 12,000 to Rs 14,000 a month ($299US $349US). A typical teacher's salary might run closer to Rs 9,000 ($224US) a month, Ganesh says. All the company's tutors go through a training and certification process. Though Ganesh likes to be first, he is hardly alone. New Delhi-based Educomp says it is looking to make an acquisition as a way into the U.S. tutoring market. Sylvan also offers online tutoring. Whether online tutoring (outsourced or otherwise) really works is a subject of hot debate in education circles, but Ganesh insists that TutorVista essentially is democratizing one-to-one education. Some tutors charge more than $60 an hour, putting them out of reach for most families. "At $40 to $60 an hour, you're not really measuring whether a child is learning, you're watching the clock," he says. TutorVista's all-you-can-eat plan for $100 a month certainly is more affordable, and more plans for cost-conscious customers are coming: He says the tutoring company plans to begin offering new pricing plans - including fees for one-time sessions - sometime this year.
One for the books -- tutoring gets outsourced
Vanessa Hua, Chronicle Staff Writer Fifth-grader Kevin Chen studies math in his living room in Alameda every week with his tutor, Syeda Nikath Sumaiya -- who works from her home in Seoul. In the latest incarnation of outsourcing, overseas tutors are teaching U.S. students math, science, English and social studies. And parents are paying half as much as they would for face-to-face instruction. Via Internet phone, Sumaiya, 27, who works for a Bangalore company, coached the 11-year-old through drills and word problems in her clipped British Indian accent one recent evening. The equations she drew in red materialized on Kevin's screen in Alameda, and he wrote back in blue. "I think you're carrying twice sometimes," said Sumaiya, an engineer from Bangalore, India, before she moved to South Korea for her husband's job. "Just do it once." Sumaiya, who communicated with The Chronicle by e-mail, drew a red arrow to point out Kevin's errors, asking aloud, "Do you follow?" and rewarding him with, "That's right," and a big check for a correct answer.
At least a half-dozen tutoring companies operate from India, including two with Bay Area ties: Growing Stars is headquartered in Santa Clara, and TutorVista in Bangalore received $11 million in venture funding from Menlo Park's Sequoia Capital this year. Online tutoring, which began in the late 1990s, has grown in the past five years, education analysts say, as communication technology improved and became more affordable. It accounts for about 6 percent of the $2.2 billion U.S. private tutoring market, which reached 1.9 million K12 students last school year, according to Tim Wiley, senior analyst at Eduventures, an education and research consulting firm in Boston. "You encounter the same natural incentives as manufacturing did in the 1980s, moving factories offshore to lower-priced markets, and what the white-collar sector is going through now," Wiley said. "The dynamics are in place for India-based tutoring companies to really grab a big chunk of the online market." Between $20 million and $25 million of the roughly $132 million spent on online tutoring -- or one-sixth -- now goes to tutors in India, Wiley said. But Indian tutors may make up an even larger share of online tutors because they are paid much less than their U.S. counterparts. TutorVista pays its employees $300 per month, and Growing Stars pays $350 to $450 per month, for roughly a 40-hour workweek. That's a lower-middle-income salary, said Ashok Bardhan, a senior economist at UC Berkeley's Haas School of Business. By comparison, in-home tutors in the United States charge $40 to $60 an hour. Growing Stars, which began offering tutoring in 2004, serves 400 students who pay $21 to $25 per hour. TutorVista, which started in November 2005 and charges $20 for a 45-minute session or $100 a month for unlimited hours, has 2,000 students and aims to reach 5,000 by next fall. Sanjo Mathew, 25, has tutored with Growing Stars for a year. "You don't see the students, so you must listen to them. Some of them don't speak for two to three months. You have to make those children interact," said Mathew, who has a master's degree in biology. "Tutoring takes a lot of time and patience." But tutors are common in India, said Growing Stars founder Biju Mathew (no relation to tutor Sanjo), who moved to the Bay Area from India in 2000 as a software programmer and founded his startup two years later. "The idea seemed good for me as a parent, and I thought there would be thousands of other parents for whom this could be of use," said Biju Mathew, who had sought affordable tutoring for his three sons. So far, industry leaders such as Kumon and Score do not offer online tutoring, because they run centers and their value lies in their face-to-face interaction, company officials and analysts say. Sylvan offers it only with instructors from the United States, to control quality, said spokeswoman Wendy Odell Magus.
Officials at tutoring companies that hire abroad say they check tutors' references and academic backgrounds -- Growing Stars and TutorVista require tutors to have a master's degree in the primary subject matter they teach. The one-on-one attention they offer is more effective, they say. The companies train the tutors for a couple weeks, review their performance, and solicit feedback from parents. At Growing Stars and TutorVista, tutors receive training in accent reduction and American culture -- including the rules of baseball, and popular movies and music. And TutorVista will switch tutors until the student feels comfortable, said Patricia Perry, vice president of marketing. She said the average TutorVista instructor has 10 years of teaching experience, more than any state requires for in-school tutors. TutorVista's employees tend to work from home, while instructors at Growing Stars work from its teaching center in Cochin, on the coast in southwest India. They start as early as 1:30 a.m. at Growing Stars and 4:30 a.m. at TutorVista in India. Kevin's mother, Biyu Lin Chen, 33, who emigrated from China in 1997, said she wants her son and twin daughters to have a good education. Now a child care provider, she prefers TutorVista to the traditional tutor her children saw for a couple months because TutorVista is cheaper and more convenient. And she said Kevin is getting better scores on his math tests, after only a few weeks. Kevin said he feels more comfortable talking to his tutor -- sight unseen -- than asking questions in class: "No one is paying attention to me that much." Some parents sign up their children with online tutors to give the students an edge. Even though Raj and Rati Sardesh's daughter Nina, for example, had skipped a grade and was doing well in the sixth grade at the French American School in San Francisco, they signed her up for Growing Stars tutoring in math and science. "Some other parents laughed at us since we spend money for a private school," said Rati Sardesh, an ultrasound technician. Despite disliking the extra work, Nina, 11, said the tutoring boosted her marks. "I really like my tutors. We're friends and have student-teacher status," she said. "It's almost like they're there teaching you, when you close your eyes." Online tutors also help answer the endless "why" questions of a curious child. Isha Gulati, 8, of San Jose connects with her TutorVista instructor four or five times a week and asks her about math, science, geography and English. "It's really fun," Isha said. "We always talk about things I really want to know." Her tutor, Bina Joseph, 36, has worked for TutorVista for about six months, logging on from her home in Bangalore, she said by e-mail. The job gives her time to raise her family, said Joseph, who has a master's degree in English and bachelor's degrees in science and education.
Isha's mother, Charu Gulati, is a middle school science teacher who sees the benefits of both educational systems: the rigors of India and the creativity encouraged in the United States. "She loves to know about more stuff. But I don't always have the answers or the time to answer." E-mail Vanessa Hua at [email protected]. please go through newspaper link. TutorVista which was primarily an online tutoring firm based out of bangalore and servicing the students abroad on school courses. Now it seems just like how the other India focussed web players seem to be going offline even tutorvista whose main business is servicing the US market is looking at going offline in India.
They plan to go offline in India by launching 20 tutorial centres in Karnataka through its subsidiary Edurite Technologies. They will be looking to scale upto 500 centers in the next 3 years by pumping in an investment of 50 Million $ in content and infrastructure.
The offline centres will be focussed on technology enabled teaching to students in pre-class XII segment which as of date constitutes 82 per cent of the Indian tuition market. According to Edurite Technologies CEO Srikanth Iyer 20 tutorials have been launched in the first phase while 11 centres are located in Bangalore, the remaining are in semi-urban cities like Hassan, Bijapur, Davanagere and Shimoga. The coaching will be available for mathematics and science subjects for students taking up SSLC, CBSE, PUC and CET examinations. The tuition fees for students will be around Rs 5,000 per subject in Bangalore and around Rs 2,500 per subject in the semi-urban centres. Tuitions business is a huge business in India. I couldnt find any numbers on the market size but I expect it to be a multi crore market which is bursting at its seams as most school students cannot survive their years in school without tuitions. From personal experience (from my school days) I can say that teachers who teach in schools earn more from tuitions than from their school salary. So its quite a great untapped opportunity in India. And if tutorvista can get it right with regards to the brand and placement of their centres (As proximity to school is important) then they can surely crack a huge opportunity. http://www.youtube.com/watch?v=xyBkRcfsZXk http://www.youtube.com/watch?v=r06m_paN_mY
1888PressRelease) April 10, 2007 - It was almost 4 a.m. in the morning , recalled George Forte, and I was cramming like hell. I gulped down cans of red bull and took coffee breaks every 15 minutes. But soon I realized that if I don t call on my tutor now I would definitely fail miserably in my statistics exam the next day . But wasn t it 4 am in the morning? Isn t that something to wonder about? Not much, if your tutor is 9 hours ahead of you and is sitting at some location 8,500 miles away from you in India. In a session that stretched to about two hours and cost him just $18 an hour, the Indian tutor helped George through such obscure concepts as alpha divisions and confidence intervals. He got an A on the final exam. "He helped me work out everything in my mind," the elated 20-year-old said. Many American students such as George are increasingly relying on out of the country tutors to boost their grades at school and their SAT scores. These tutors communicate with their students over the Internet, are available around the clock and most important of all are inexpensive. This is making education the most recent industry to be outsourced. We call it online tutoring outsourcing. Tutoring companies have very simple answer to prospective and surprised customers, If workers in India and China can sew your clothes, answer your computer questions, and process your medical bills at reduced costs, why on the earth can they not teach your children? Educational outsourcing has nonetheless also started a fierce retort from teachers who argue that some online educational outsourcing companies may be using unqualified overseas tutors to teach your children. "We don't think that education should become an outsourced business" said Rob Weil, deputy director (educational issues) at the American Federation of Teachers. "People have apprehension about overseas people teaching their children, it just doesn't seem to be very right to me." To 15-year-old Kimberly George, online tutoring on the Internet makes good sense. She is used to getting lessons by a lady based at Delhi, India and calls herself Seema. For $20 an hour this lady Seema helps Kimberly with her homework in geometry in which Kimberly is particularly weak. The classes are held twice a week, each session of one hour. Using a whiteboard and a copy of Kimberly s textbook, Seema guides her through the nuances of triangle similarity, proofs and theorems of complex geometry very easily and interestingly. Kimberly is one of the students enrolled with Transtutors (www.transtutors.com), a Delhi based company whose tutors, most of them with master's and post graduate degrees, work in this new world of online tutoring. Although her mother was worried at first that Kimberly might not be able to comprehend the tutor's accent, she advised her daughter to give the service a try, which was much cheaper compared to the $75 an hour private tuitions her older son once used. It's the latest form of outsourcing with teachers sitting in India tutoring American children over the Internet. The company Transtutors is one of the most successful examples of this education model. It contracts with U.S. companies in online tutoring business to offer them outsourcing services to reduce their costs. The market has expanded in size since the No Child Left Behind Act was passed in 2002. The
law requires schools identified as failing to provide mandatory private tutoring to students. Tutoring is already a $4 billion business, and rising. Millions of students in both private and public schools are using individual tutors as well as auxiliary education centers like Princeton Review, Kaplan, and Kumon. Online tutoring is bound to be the future of the education industry and the outsourcing phenomenon has added fuel to the fire. Some people may have their apprehension but some one who has used and gained benefits out of it will not in any case be complaining!
About Us
TutorVista Global Pvt. Ltd. (TutorVista) is a global education services company. It is located at 4, Service Road, Domlur Layout, Bangalore-560071. India.
Vision/Mission
Our mission is to provide world-class tutoring and high-quality content to students around the world. TutorVista.com is the premier online destination for affordable education - anytime, anywhere and in any subject. Students can access our service from the convenience of their home or school. They use our comprehensive and thorough lessons and question bank to master any subject and have access to a live tutor around the clock. TutorVista helps students excel in school and in competitive examinations. Vision
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Use global educational resources, the internet and technology to help students worldwide achieve their education goals.
Mission
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To make world-class education accessible and affordable To create a leading global education services internet company To leverage technology, education and management and improve the lives of students around the world
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These terms of usage govern your use of the TutorVista website and service. By using or visiting the TutorVista website you agree to be bound by these terms of use. If you do not agree to these Terms of Use, you should not use the TutorVista website. For the purposes of this agreement, you means the parent or adult who is paying for the service, as well as the student who is using the service.
THE USE OF THE WEBSITE BY THE CUSTOMER SHALL MEAN THAT HE/SHE AGREES WITH THE FOLLOWING TERMS OF USE.
Privacy
Any information submitted on the TutorVista Web site is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices. Top
HOW OUR SERVICE WORKS
*Registration To use the Services, you will need to register on the site, pay any applicable fees, and obtain an account, and password. You are solely responsible for maintaining the confidentiality of your account(s), and password(s) and for all activities and liabilities associated with or occurring under your account(s), and password(s).You agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being "Your Data"), (b) maintain and promptly update Your Data to keep it true, accurate, current and complete. You agree not to use the site, the Services or the Company Content to recruit, solicit, or contact in any form Tutors or potential Consumers for employment or contracting for a business not affiliated with us without our advance written permission. Top *Unlimited Tutoring You can get as many tutoring sessions in all subjects as you need subject to availability of tutors. Users typically schedule sessions in advance and might have to book sessions at a time that might not be their first choice. TutorVista has the right to place temporary restrictions on usage during peak hours or with certain tutors to ensure equitable availability of sessions to all customers. TutorVista reserves the right to change the description of the unlimited tutoring
package whether it is to place restrictions on usage, limiting the subject, sessions, tutors or any other parameters considered "unlimited" without notice. Top *Scheduling You can have up to five sessions scheduled in advance at a time. After booking five sessions, the next sessions can be scheduled only after usage of one of the five sessions. TutorVista retains the right to change this at any time. Top *Hours of availability TutorVista provides a 24X7 tutoring service. Tutors are available around the clock though a customer might not always get a tutoring session when they need due to unavailability of tutors for their subject at the specific time or due to technology problems or during a site maintenance window. Top *Academic Quality Tutor Vista tries to ensure adherence to national and local curricula and standards, however this is not a guarantee. TutorVista tutors are certified to teach in the country and/or state they reside. Top *Technology TutorVista uses proprietary, licensed third-party technologies and free technology products. While all attempts are made to ensure stability and availability of technologies used by TutorVista, the company cannot get guarantee uptime. You are solely responsible for all service, telephony and/or other fees and costs associated with your access to and use of the Services and for obtaining and maintaining all telephone, computer hardware and other equipment required for such access and use. Top
close the browser or logout of the TutorVista Web site. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account. You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You may choose to share your account with other people by providing them your password. However, if you decide to share your account with other people, you take full responsibility for their actions. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the TutorVista Web site. If you find that you're a victim of identity theft and it involves a TutorVista account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. TutorVista reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. TutorVista is not obligated to credit or discount a membership for holds placed on the account by either a representative of TutorVista or by the automated processes of TutorVista. Top
Intellectual Property
* Copyright All content included on the TutorVista Web site and delivered to subscribers as part of the service, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of TutorVista, or its suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of TutorVista, and protected by U.S. and international copyright laws. Content shall not be reproduced or used without express written permission from TutorVista, or its suppliers. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the TutorVista Web site, not to insert any code or product or manipulate the content of the TutorVista Web site in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method. TutorVista reserves the right to terminate your membership hereunder if TutorVista, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the copying of content provided to you by us or the copying or other unauthorized use of our proprietary content. The use of the TutorVista service is solely for your personal and non-commercial use. Please see the instructions at the end of these Terms of Use for notifying us of the presence ofany allegedly infringing content on the TutorVista Web site. Top * Trademarks
The TutorVista logo, TutorVista.com, TutorVista.co.uk, TutorVista.co.in, and TutorVista.in are trademarks or service marks of TutorVista Global Pvt. Ltd. The TutorVista Web site, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of TutorVista. The trademarks, service marks and trade dress of TutorVista may not be used or reproduced without prior written approval from TutorVista and may not be used in connection with any product or service that is not affiliated with TutorVista, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of TutorVista, or in any manner that disparages or discredits TutorVista. Other trademarks that appear on the TutorVista Web site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by TutorVista. Any images of persons or personalities contained on the TutorVista Web site are not an indication or endorsement of TutorVista or any particular product or our service unless otherwise indicated.
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prep and hourly packages) The billing cycle will depend on the type of plan you have selected to subscribe. For example, if you have bought a three month subscription, you will be billed at the beginning of the subscription and subsequently after that at the same billing cycle. Click on the "View Account information" link on the "My Account" page to see the commencement date for your next renewal period. We will automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your membership. In the event your membership began on a day not contained in a given month, we will bill your Payment Method on the last day of such month. For example, if you became a paying member on January 31st, your Payment Method would next be billed on February 28th. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by e-mail. If you want to use a different Payment Method or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information by clicking on the "Edit Profile" button, available at the top of the pages of the TutorVista Web site. If your Payment Method reaches its expiration date, your continued use of the service constitutes your authorization for us to continue billing that Payment Method and you remain responsible for any uncollected amounts. Top * Cancellation and Refund We are so confident about the quality of our tutors and the convenience and effectiveness of TutorVista's online tutoring that we let you cancel your subscription anytime. To cancel, log on to your account and follow the instructions on the My Subscription page. However, we follow a strict No Refund policy. Please Note: For your safety and convenience, we verify customer details before cancelling your subscription. Please use your Subscription Number and login email in all communication with us. Leaving a voice mail, sending an email or posting a message on Customer Care chat will NOT lead to a cancellation of your account. Top *Pricing TutorVista reserves the right to change prices without advance notice and to offer promotions periodically to certain group of customers and thus not available to all customers. Prices will not rise during the current month of subscription or during the duration of a test prep package but can change for subsequent months or test prep packages. Top
sole and absolute discretion. In addition, the TutorVista Web site allows you and other third parties to post comments, give feedback concerning the services offered, our tutors, and subject content distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the TutorVista Web site are those of the respective authors or producers and not of TutorVista, ,or its shareholders, directors, officers, or employees. Under no circumstances shall TutorVista, Inc., or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the TutorVista Web site. It is your responsibility to evaluate the information, opinion, advice, or other content available through the TutorVista Web site. Top
Service Testing
From time to time, we test various aspects of our service, including service levels, plans, promotions and pricing, and we reserve the right to include you in or exclude you from these tests without notice. Top
Electronic Communications
By using the TutorVista service, you consent to receiving electronic communications from TutorVista. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured content or other announcements, or offerings. These communications are part of your relationship with TutorVista and you receive them as part of the TutorVista subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. Top
Conduct
You may only access the site and use the Company Content and the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. You agree that you will not in any way: (i) interfere with the ability of others to access or use the Services; (ii) disrupt the normal flow of communication or otherwise act in a manner that negatively affects other users' ability to use the site or the Services; (iii) claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship; or (vi) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services. You agree that you will treat the tutors with respect and not use obscenities in the classroom, make threats, or discuss matters other than those directly related to the academic subject for which you seek help. You agree that you will not solicit any personal information from any tutor, and agree that if any tutor ever discloses such information to you, asks you for any personal information, or suggests any offline meeting or conversation, you agree to immediately report this to us by phone and in writing. Top
Limitations on Use
You must be 18 years of age or older to subscribe to the TutorVista service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. Unless otherwise specified, the content on the TutorVista Web site is for your personal and non-commercial use and we grant you a limited license to access the TutorVista Web site for that purpose. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the TutorVista Web site without our express written consent. TutorVista does not promote, foster or condone the copying of copyrighted material or any other infringing activity. Any unauthorized use of the TutorVista Web site or its contents will terminate the limited license granted by us.
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Right to Terminate
We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever. Top
Links
Some of the hyperlinks and banners on the TutorVista Web site may lead to other Web sites that are not controlled by, or affiliated with, TutorVista . In addition, other Web sites may link to the TutorVista Web site. TutorVista has not reviewed these Web sites and is not responsible for the content or privacy policies of these Web sites. Top
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE OR THIRD PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE SITE, THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATE, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. NEITHER WE, NOR THIRD PARTIES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED IN THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF OR IN ANY REPORTS OF VERIFICATION SERVICES. YOU AGREE NOT TO HOLD US (OR OUR AGENTS, EMPLOYEES OR TUTORS) LIABLE FOR ANY INSTRUCTION, ADVICE OR SERVICES DELIVERED WHICH ORIGINATED THROUGH THE SITE, THROUGH ANY VERIFICATION SERVICE OR IN CONNECTION WITH THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF. Top
Indemnification
You agree to indemnify, defend and hold harmless us, and our affiliates, officers, directors, agents, partners, employees, licensors, representatives and third party providers (including our affiliates' respective officers, directors, agents, partners, employees, licensors, representatives, and third party providers), from and against all losses, expenses, damages, costs, claims and demands, including reasonable attorney's fees and related costs and expenses, due to or arising out of any User Content you submit, post to, email, or otherwise transmit to us or through the Services, your use of the Services, the Company Content or any portion thereof, your connection to the Services, or your breach of these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to fully cooperate with such defense and in asserting any available defenses. Top
without notice. You agree that we will not be liable to you or to any third party for any such modification, suspension, or discontinuance of the site or the Services. Top
General
These Terms and any policies applicable to you posted on the site constitute the entire agreement between the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. All rights not expressly granted herein are expressly reserved. These Terms shall inure to our benefit and to the benefit of our agents, licensors, licensees, successors, and assigns. If any provision of these Terms is found to be illegal or unenforceable, these Terms will be deemed curtailed to the extent necessary to make the Terms legal and enforceable and will remain, as modified, in full force and effect. These Terms and all matters or issues collateral thereto will be governed by, construed and enforced in accordance with the laws of the State of Karnataka applicable to contracts executed and performed entirely therein (without regard to any principles of conflict of laws), and jurisdiction for any court action in the State of Karnataka. Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail. Nothing in these Terms shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other. Neither party shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other except as provided for herein or authorized in writing by the party to be bound. Top
Trademark Notice
The trademarks, logos, and service marks (collectively the "Trademarks") displayed on this WebSite are registered and unregistered trademarks of TutorVista, Inc. its affiliates and others. Nothing contained on the WebSite should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this WebSite without the written permission of TutorVista, Inc. or such third party that may own the Trademark displayed on the WebSite. Your misuse of the Trademarks displayed on the WebSite, or any other content on the WebSite, except as provided herein, is strictly prohibited."
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On Demand, Convenient Homework Help for Every Student in your Community
Studies have shown that students who receive academic help just when they need it can dramatically boost their understanding and achievement. Unfortunately, students struggling to complete their homework rarely have easy access to experienced tutors to help them. TutorVistas Live One-on-One Homework Help will enable all students in your community to receive help from experienced, professional tutors either at their local libraries or in the convenience of their homes. With TutorVista you get more than live tutoring help. We give your students access to our world-class library of math and science simulations, videos, and animations. Your patrons can use this vast library 24x7 to discover and understand important concepts. Our tutors can use these e-learning tools to explain concepts in-action to students. At TutorVista we provide inexpensive, high-quality tutoring to students in the US and 14 countries. We have more than 100,000 registered students, and our effective, convenient and affordable one-on-one live tutoring has been featured in leading magazines, newspapers and television news reports. Let TutorVista set up this highly effective homework help service for your patrons. Well keep it within your budget and we ll give students access to reference materials 24x7 too. TutorVistas detailed monthly reports demonstrate the usage and benefits to your administration and community.
http://www.tutorvista.com/video/