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    Most Updated Resume Marie Francesca Hernandez

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    Marie Francesca Hernandez
    This document is a resume for Marie Francesca D. Hernandez. It summarizes her personal and contact information, education history including a Bachelor's degree in Aviation Tourism, job experiences in customer service roles with various BPO and non-BPO companies, online teaching experience, internship, skills, and certificates. Her objective is to learn new techniques and skills to contribute to company success.

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    Most Updated Resume Marie Francesca Hernandez

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    Marie Francesca Hernandez
    67 views3 pages
    This document is a resume for Marie Francesca D. Hernandez. It summarizes her personal and contact information, education history including a Bachelor's degree in Aviation Tourism, job experiences in customer service roles with various BPO and non-BPO companies, online teaching experience, internship, skills, and certificates. Her objective is to learn new techniques and skills to contribute to company success.

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    This document is a resume for Marie Francesca D. Hernandez. It summarizes her personal and contact information, education history including a Bachelor's degree in Aviation Tourism, job experiences in customer service roles with various BPO and non-BPO companies, online teaching experience, internship, skills, and certificates. Her objective is to learn new techniques and skills to contribute to company success.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    67 views3 pages

    Most Updated Resume Marie Francesca Hernandez

    Uploaded by

    Marie Francesca Hernandez
    This document is a resume for Marie Francesca D. Hernandez. It summarizes her personal and contact information, education history including a Bachelor's degree in Aviation Tourism, job experiences in customer service roles with various BPO and non-BPO companies, online teaching experience, internship, skills, and certificates. Her objective is to learn new techniques and skills to contribute to company success.

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    © All Rights Reserved
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    of 3

    MARIE FRANCESCA D.

    HERNANDEZ
    Blk 10 Lot 23, Wax wing Street, Brgy. Anabu 2-B, Imus, Cavite, 4103
    Contact # 09760454006 / 09617812753
    Email Address: [email protected]
    Course: AB Major in Aviation Tourism

    OBJECTIVE
    To learn more and have experience with full dedication and I would like to adopt new techniques, procedures, skills and
    abilities to the success of the company.

    JOB DESCRIPTION
    - Languages: Filipino and English
    - Polite, Respectful and Courteous Manners
    - Microsoft Office Application Proficient
    - Customer Service
    - Mathematics
    - Time Management

    JOB EXPERIENCES BPO


    Teleperformance (MOA Site)
    8th floor MAAX bldg., Pasay City
    Position: Care Guide - Customer Service Representative
    Date Hired: April 04, 2022 – December 28, 2022
    Alorica ABB (MOA Site)
    Three E-com Center Harbor Drive, MOA Complex, Pasay City
    Position: Customer Service Representative
    Date Hired: November 23, 2021 – January 21, 2022
    Upwork – Farmer’s Insurance
    5th Street, BGC, Taguig City
    Position: Customer Service Representative
    Date Hired: June 25 2020 – June 25 2021
    Legato Health Technologies
    9th and 10th floor, World Commerce Place Tower 2, BGC, Taguig City
    Position: Customer Service Representative I
    Date Hired: September 2 2019 – March 18 2020
    Alorica MJ Plaza
    Chino Roces Ave, Makati City
    Position: Customer Service Representative
    Date Hired: June 10 2019 – August 31 2019
    Alorica ABB (MOA Site)
    Three E-com Center Harbor Drive, MOA Complex, Pasay City
    Position: Customer Service Representative
    Date Hired: May 1 2019 – May 15 2019 (Seasonal Account)

    JOB EXPERIENCES NON BPO


    51talk
    Zhongguancun East Road Haidian District Beijing, Beijing
    Position: ESL Online Teacher
    Date Hired: October 12 2019 – June 27 2020
    Metro Gaisano Supermarket
    Plaza 66, Villamor, Pasay City
    Position: PT SSA Counter (Cashier)
    Date Hired: May 2018 – August 2018

    OJT
    Manila International Airport Authority
    Media Affair Division (MAD) 300hrs
    MIAA, Ninoy Aquino International Airport Terminal 1, Pasay City
    Specialty: New Clippings, Media Literacy relating to Airport
    Date Hired: May 2018 – May 2019

    EDUCATIONAL ATTAINMENT
    College/Tertiary: Philippine State College of Aeronautics
    College Graduate – 4 year Course
    Bachelor of Arts Major in Aviation Tourism
    Piccio Garden, Villamor, Pasay City
    (S.Y. 2015 – 2019)
    Secondary: Paranaque National High School – Baclaran Annex
    Rimas Extension, Baclaran Paranaque City
    (S.Y. 2011- 2015)
    Primary: Baclaran Elementary School Central
    Pinaglabanan, Baclaran Paranaque City
    (S.Y. 2005-2011)

    SEMINARS ATTENDED
    Corporate Etiquette and Personality Development in Becoming Globally Competitive (Participant)
    Address: 2/F Bldg. A, Conference Room, PhilSCA, Pasay City
    Date: 12 March 2017
    Second Institutional Seminar – Workshop on Research Methodology
    Address: 4/F Bldg. A, Upper Gymnasium, PhilSCA, Pasay City
    Date: 11 February 2017
    Global Summit Leadership Training
    Address: Mall of Asia Arena, Pasay City
    Date: 23 January 2015

    PERSONAL INFORMATION
    Age: 23 years old
    Date of Birth: October 23, 1999
    Civil Status: Single
    Religion: Roman Catholic
    Sex: Female
    Place of Birth: Paranaque
    Nationality: Filipino
    Height: 5’2
    Weight: 60kg
    CERTIFICATES
    TESOL & TEYL Teaching Certificate – 140 hours Course
    Foundations in TESOL
    The of TESOL - schools, students and the EFL/ESL classroom Teaching and learning of TESOL Making communication
    take place in the classroom Fun and games in the TESOL Classroom Student assessment and Specific Areas Enhancing
    Your Lessons - Teacher's Toolkit Lesson Planning Considerations
    Grammar Course
    Student of the English Language - Grammar Introduction Study of the English Language - Verb Tenses and Other
    Important Forms
    TEYL
    Understanding of the different development stages of young learners Apply principles of TESOL when approaching
    young learner Lesson preparation, timing and resource selection for young learners.

    CHARACTER REFERENCES

    Annalisa D. Cardenas Christian Reyes Tarroza


    Supervisor CSR College Instructor – ILAS
    VXI, Robinson Cybergate, Davao City Piccio Garden, Villamor, Pasay City
    09290681677 09265362212
    [email protected] [email protected]

    I hereby certify that the information above is true and correct to the best of my knowledge and belief.

    Marie Francesca D. Hernandez


    Applicant .

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