PROGRAMME GUIDE

for
Bachelor’s Degree Programme
in
Library and Information Science (BLIS)

Faculty of Library and Information Science

School of Social Sciences
Indira Gandhi National Open University
Maidan Garhi, New Delhi – 110 068
 Important Information

“The University sends study materials to the students by registered post and if a student does not
receive the same for any reason whatsoever, the University shall not be held responsible for that.”

“In case you want to have access to IGNOU course materials in electronic form you may visit the
website www.egyankosh.ac.in .”

“Assignments are uploaded online on the University website. Students are advised to download it
from the IGNOU website www.ignou.ac.in.”

“The students are specifically instructed to submit the Examination Forms through online mode
ONLY. If any student sends the Registration/Re-registration Forms, Examination Forms at wrong
places and thereby misses the scheduled date and consequently a semester/year, he/she will have no
claim on the University for regularization.”

Regional Centres and Study Centres

“A Complete list of Regional Centres of the University, their jurisdiction and Study Centres/Learner
Support Centres for BLIS is given on our website. Please visit the website to check them
(www.ignou.ac.in).”

July, 2022
© Indira Gandhi National Open University, 2022
All rights reserved by the University. No part of this work may be reproduced in any form by mimeograph or any
other means without permission in writing from the Indira Gandhi National Open University.
Further information on the Indira Gandhi National Open University courses may be obtained from the
University office at Maidan Garhi, New Delhi - 110 068 or visit the University Website at http://www.ignou.ac.in
Printed and published on behalf of the Indira Gandhi National Open University, New Delhi by Director, School of
Social Sciences, Indira Gandhi National Open University, New Delhi.

2
 CONTENTS
Page No.

1. About the University 5

2. Bachelor’s Degree Programme in Library and Information Science (BLIS) 5

3. Objectives and Scope 6

4. Target Participants and Admission Criteria 6

5. Components of the BLIS Programme 7

6. Structure of the Courses 7

7. Study Methodology 8

8. Study Centres 8

9. How to Make Best Use of Study Centres 9

10. Examination and Evaluation 10

11. Some Useful Addresses 11

12. Annexure I - Curriculum and Syllabus 12

13. Annexure II - List of Audio/Video Programmes 18

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 SCHOOL OF SOCIAL SCIENCES

Prof. Suhas Shetgovekar, Director

Faculty of Library and Information Science

Prof. Uma Kanjilal
(e-mail: [email protected])

Prof. Jaideep Sharma

(e-mail: [email protected])

Prof. Archana Shukla

(e-mail: [email protected])

Prof. Zuchamo Yanthan

(e-mail: [email protected])

Dr. Ashok Kumar, Assistant Professor

(e-mail: [email protected])

Dr. Pawan K. Saini, Assistant Professor

(e-mail: [email protected])

Secretarial Assistance
Ms. Sunita Soni

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1. ABOUT THE UNIVERSITY
The Indira Gandhi National Open University (IGNOU) is a University with a difference in that it
aims at providing educational opportunities to all those who desire higher education without
being handicapped by the limitations of place and time. With a view to developing a versatile
education system with emphasis upon innovation, cost effectiveness, flexibility, universality
and societal involvement, IGNOU was established in September, 1985 by an Act of Parliament.
The significant features of Indira Gandhi National Open University are:
• relaxed entry rules;
• study according to the student’s own pace and convenience;
• study at the student’s own chosen place;
• flexibility in choosing a combination of courses from across a whole range of disciplines;
and
• use of modern educational, computer and communication technology.

The University functions with the objectives of:

• providing access to higher education to large segments of population and thereof seeking to
achieve the educational well being of the community;
• providing access to higher education to the disadvantaged groups and individuals and thereby
opening up opportunities to upgrade their knowledge and skills;
• bringing higher education to the door-steps of all those who want it;
• providing an integrated development of human personality;
• promoting awareness of national integration; and
• providing high quality education at the university level.

2. BACHELOR’S DEGREE PROGRAMME IN LIBRARY

AND INFORMATION SCIENCE (BLIS)
The Bachelor’s Degree Programme in Library and Information Science (BLIS) was started by
IGNOU in 1989 in response to the demand for large number of trained human resources in the
field of library and information activities. Such human resources are required to occupy various
positions in libraries, documentation centres and information centres/institutions in the country
at various levels. For instance, professionally trained personnel at different levels are necessary
to manage libraries in schools, colleges, universities, government departments, commercial and
industrial establishments, scientific research institutions, R&D establishments, public libraries,
etc. set up by central, state governments, local and corporate bodies.

To meet this requirement, IGNOU initiated the BLIS Programme in distance education mode. In
this mode, education is imparted through different media, such as printed lessons, audio cassettes,
video films, face to face counselling and tele and radio counselling sessions. Modern
communication technologies are utilised for imparting educational inputs to students in a relaxed
and convenient manner, while counselling at study centres is intended to provide the students the

5
opportunity of periodic face-to-face interaction with the tutors. These alternative approaches
provide certain degree of flexibility and help in the self-learning process.

Over the years there have been tremendous changes in the field of library and information science due
to the developments in information communication technologies. These include changes in computer
and communication technologies, storage technologies and multimedia technology. These developments
are changing the traditional face and concept of libraries and information institutions. The University,
therefore, felt the need for accommodating these new developments in the course contents of the BLIS
Programme.

The BLIS Programme is conducted by the Faculty of Library and Information Science, which forms a
part of the School of Social Sciences.

3. OBJECTIVES AND SCOPE

The Bachelor’s Degree Programme is meant to impart skills and training necessary for the effective
organisation and management of libraries and information units in the present day context and
providing varieties of library and information services with the help of IT. The main purpose of
the Programme is to help professional development for those who are already employed in
different types of libraries and aspire for better employment. It also provides a platform for the
fresh entrants who wish to pursue a career in library and information science.

It is the first degree in Library and Information Science, after a Basic Degree (graduation) in any of the
streams of knowledge. The duration of the Programme is one academic year.

The programme is of 40 credits. It comprises 10 courses of which six courses (BLI 224, BLI
225, BLIE 227, BLIE 228, BLIE 229 and BLII 230) have practical component and four
courses (BLI 221, BLI 222, BLI 223 and BLIE 226) are theory based courses. The
programme is currently being offered in English medium only. However, the students can
write their assignments and term-end examination in Hindi medium also. The maximum time
provided for the completion of all the ten courses in different sittings is two years from the date of
registration.

4. TARGET PARTICIPANTS AND ADMISSION CRITERIA

Eligibility:

i) Bachelor‘s Degree with 50% marks and 45% for General and for the SC/ST/OBC/PH category
respectively.
OR

ii) Bachelor‘s Degree with Diploma (one year) in Library Science

OR

iii) Bachelor‘s Degree with 2 years of working experience in Library and Information Centre

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5. COMPONENTS OF THE BLIS PROGRAMME

Course Code Title of the Course Credits

BLI 221 LIBRARY, INFORMATION AND SOCIETY 4
BLI 222 INFORMATION SOURCES AND SERVICES 4
BLI 223 ORGANISING AND MANAGING INFORMATION 4
BLI 224 ICT FUNDAMENTALS 4
BLI 225 COMMUNICATION SKILLS 4
BLIE 226 MANAGEMENT OF LIBRARY AND INFORMATION 4
CENTRE
BLIE 227 DOCUMENT PROCESSING: PRACTICE 4
BLIE 228 INFORMATION PRODUCTS AND SERVICES 4
BLIE 229 ICT IN LIBRARIES 4
BLII 230 INTERNSHIP 4
Total Credits 40

Detailed contents of these courses may be seen in Annexure-I.

6. STRUCTURE OF THE COURSES

The BLIS Programme is structured in the following way:

Programme

Courses

Blocks

Units

The entire Programme comprising nine courses has been divided into 36 blocks and each block
has certain number of units ranging from 2 to 5. The entire course material works out to 125 units
in print, and constitutes 34 booklets. In other words, one unit constitutes the lowest self-contained
measure of the course material. The details regarding the unit format are as follows:
• Unit number: the topic covered in the unit
• Objectives
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• Introduction

• The theme divided into sections and sub-sections

• Sections containing Self Check Exercises to measure, on your own, your progress
• Summary of the unit
• Answers to Self Check Exercises
• Keywords
• References and Further Reading
The different units are developed thematically in a logical sequence and graded in such a way as
to enable the student to grasp and retain in memory the topics discussed in the units. The main
sections are printed in bold capital letters while the sub-sections are shown by lower case bold
type faces.

7. STUDY METHODOLOGY
You must have a definite study programme in order to take maximum advantage of the facilities
provided to you by the University. We suggest that you read the units very carefully and make note
of important points in a separate notebook. It is convenient for you to note down important points
in the margins given in the units for easy reference. These points will help you in answering the
Self Check Exercises. Before you attempt to answer Self Check Exercises you should ascertain
whether you understood the relevant text, and try to locate pertinent portions of the text which
form the answer to the individual questions. After this step, write down your answers to the Self
Check Exercises in the blank space provided for the purpose or in your note book according to
necessity. The Self Check Exercises are incorporated with a view to help you assess your progress
in the learning process. Do not send the answers of Self Check Exercises to the Faculty for
evaluation. Check your answers yourself with the answers given at the end of the Unit and evaluate
your performance. It will be fruitful if you keep the classification scheme/catalogue code and
subject headings list handy while studying the practical course BLIE-227.

8. STUDY CENTRES
Each student admitted to BLIS Programme will be attached to a Study Centre. At present, there
are a number of Study Centres for BLIS Programme located in different places of the country.
Students may opt themselves for enrolment in the nearest convenient Study Centre suitable to
them. Every Study Centre is managed by a Coordinator. The students are advised to be in regular
contact with their respective Study Centres and interact with the Coordinator as frequently as
possible. The facilities provided at the Study Centres normally include the following:
• Counselling sessions in different courses relating to BLIS Programme.
• Facilities for practical work in the concerned courses.
• Library facility with basic reading materials related to various aspects of the discipline.

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9. HOW TO MAKE BEST USE OF STUDY CENTRES
Education is not imparted through regular class room lectures in an Open University system.
Distance education mode is generally followed in the Open University system. This mode of
learning is different from the conventional system you are used to. There will be no regular
lectures relating to any course. On the other hand, there will be counselling for different courses
included in the curriculum. Your Counsellor is available to you at the Study Centre which organises
counselling sessions on different topics. 10 counselling sessions are provided for each of the
courses BLI-221, BLI-222, BLI-223 and BLI-225, BLIE-226, BLIE-228 and 5 counselling
sessions for BLI-224 and BLIE-229. 15 counselling sessions are provided for BLIE-227. The
duration of each counselling session is 2 hours. In addition, a student is required to do15 hours of
compulsory computer practical work each in the courses BLI-224 and BLIE-229 respectively.

S.No. Name and Code of the Course Hours of Counselling

Theory Practical
1. BLI-221 : Library, Information and Society 20 ——
2. BLI-222 : Information Sources and Services 20
3. BLI-223 : Organising and Managing Information 20 ——
4. BLI-224 : ICT Fundamentals 10 15
5. BLI-225 : Communication Skills 20 ——
6. BLIE-226 : Management of Library and Information
Centre 20 ——
7. BLIE-227 : Document Processing: Practice —— 30
8. BLIE-228 : Information Products and Services 20 ——
9. BLIE- 229 : ICT in Libraries 10 15

The Counsellor will ‘guide’ you through the material, as ‘interpreter’ and as ‘facilitator’ to
enable you to understand different problem areas. To get the best out of the ‘Counsellor’, you
must carefully read your course material in advance, identify your problems and seek clarifications
regarding them from the Counsellor. Therefore, it is essential for you to attend the counselling
and practical sessions and be an active participant. If you attend counselling sessions well prepared
with your own questions, the discussion will be purposeful and you will become faithfully
involved in the learning process. You may seek clarifications from faculty members also at
IGNOU Headquarters through e-mail. The addresses of individual faculty members are provided
in the 2nd cover of this booklet. The replies also will be sent by e-mail.

Document Processing and Organisation: Practice would be based on library and information
science tools that would be provided to you in the Study Centre. Computers with relevant software
would be provided to you for practical counselling in BLI-224: ICT Fundamentals and BLIE-
229: ICT in Libraries at the Study Centre. There will be no separate counselling classes for
practical in BLIE-228: Information Products and Services.

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10. EXAMINATION AND EVALUATION
The examination relating to BLIS Degree has two components:
i) Continuous Evaluation (CE) 30% weightage
ii) Term End Examination (TEE) 70% weightage

CE is related to the assignments that each student has to submit before being declared eligible to
appear for the TEE. There will be one assignment each for all the courses. The assignment for
the course BLIE-227 is practical only. In the courses, BLI-224, and BLIE-228 and BLIE-229 there
is a practical component also. A student has to secure minimum pass marks (40%) in the
assignments. The evaluation of the performance of the student in Continuous Evaluation (CE)
will be done bythe counsellors and marks will be awarded to each student.

The Term End Examination (TEE) for all the courses are held twice a year in June and December
respectively. However, you are eligible to appear for the TEE after a minimum of one year after
your registration in the Programme. A student of BLIS Programme is required to secure a
minimum of 40% marks in continuous evaluation of a course and 40% in Term End Examination
(TEE) of that course separately in order to become eligible for award of Bachelor’s Degree in
Library and Information Science. The TEE would be theoretical. The TEE for BLIE-227– Document
Processing and Organisation: Practice, would also be a written exam. In addition to the theory
exam, for BLI-224 and BLIE-229, there would be a practical exam also which you have to
attempt on computers. Your Study Centre would guide you about this exam. There would be no
separate TEE for practical in BLIE-228: Information Products and Services.

On the basis of the aggregate marks obtained in all the courses (theory and practical) the division
will be awarded as under:

Division Aggregate
I 60% and above
II 50% and above
Pass 40% and above

Candidates who obtain marks below 40% or who miss to attend the TEE may appear at the
subsequent TEE and complete the Programme. This facility will be available to the student until
s/he secures a pass percentage in all courses missed earlier. But, the maximum period provided
for a student to complete the Bachelor Degree Programme in Library and Information Science is
two years from the date of her/his registration into the Programme. In case a student is not able to
secure the pass percentage in two years, s/he has to re-register as a fresh candidate, in case s/he
wants to pursue the Programme.

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11. SOME USEFUL ADDRESSES
Given below are the addresses of some important officers dealing with various aspects. Whenever
you have a problem, you can directly contact the concerned officer.
i) Clarifications regarding : Programme Co-ordinator (BLIS)
the BLIS Programme Prof. Jaideep Sharma
(email: [email protected]) and
Dr. Pawan K Saini (email: [email protected])
Faculty of Library & Information Science
School of Social Science, IGNOU, Maidan Garhi
New Delhi-110068, Ph.011-29572735, 011-
29572789

ii) Regarding non-receipt of study : Registrar

materials Material Production & Distribution
Division, IGNOU, Maidan Garhi
New Delhi-110068
iii) Matters relating to admissions, : Concerned Regional Centre
fees,etc.
iv) Information about examinations, : Registrar
examination centres, results, etc. Student Evaluation Division, IGNOU
Maidan Garhi, New Delhi-110 068
v) Problems relating to counselling, : Deputy Director
Study Centres, etc. Student Affairs
Regional Services Division
IGNOU, Maidan Garhi, New Delhi-110 068
vi) About change of Address : Computer Section
Student Registration Division
IGNOU, Maidan Garhi, New Delhi-110 068
vii) For the purchase of : Director,
Audio/Video tapes/CDs Electronic Media Production Centre
Sanchar Kendra
IGNOU, Maidan Garhi, New Delhi-110 068

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ANNEXURE I
Curriculum and Syllabus
BLI 221 : LIBRARY, INFORMATION AND SOCIETY
Block 1 : Library and Information in Societal Perspective
Unit 1 : Libraries, Information and Knowledge based Society
Unit 2 : Types of Libraries
Unit 3 : Information Institutions
Unit 4 : Laws of Library Science
Block 2 : Library, Information and Related Legislation
Unit 5 : Library Legislation and Model Public Library Act/Bill
Unit 6 : Library Legislation in Indian States; Their Salient Features
Unit 7 : Other Information Related Legislations’, IT Act, IPR, Patent Act and Cyber
Laws
Block 3 : Resource Sharing and Library Networks
Unit 8 : Resource Sharing
Unit 9 : Global Library Networks and Consortia: Role of Technology
Unit 10 : Library Networks and Consortia: Indian
Block 4 : Library and Information Profession and Related Agencies
Unit 11 : Librarianship as a Profession
Unit 12 : Ethical Issues in Librarianship
Unit 13 : Role of Professional Associations
Unit 14 : Organisations and Institutions Involved in Development of Library and
Information Services
BLI 222 : INFORMATION SOURCES AND SERVICES
Block 1 : Documentary Sources
Unit 1 : Categorisation of Sources
Unit 2 : Primary Sources
Unit 3 : Secondary and Tertiary Sources
Unit 4 : Criteria of Evaluation
Block 2 : Non-Documentary Sources
Unit 5 : Humans as Sources of Information
Unit 6 : Institutions as Sources of Information
Unit 7 : Media as Sources of Information

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Block 3 : Information Services
Unit 8 : Information Services: An Overview
Unit 9 : Types of Services: Reference, Referral, CAS, etc.
Unit 10 : Literature Search and Databases Services
Block 4 : Information Use and User Studies
Unit 11 : User Education and Information Literacy
Unit 12 : User Studies
Unit 13 : Information Use Studies
Unit 14 : Marketing of Information Services
BLI 223 : ORGANISING AND MANAGING INFORMATION
Block 1 : Classification
Unit 1 : Basic Concepts
Unit 2 : Types of Classification
Unit 3 : Postulational Approach
Unit 4 : Comparative Study of Schemes of Classification
Block 2 : Cataloguing
Unit 5 : Basic Concepts
Unit 6 : Types and Forms of Catalogues
Unit 7 : Formats and Standards
Unit 8 : Cataloguing of Non-Book Material
Block 3 : Indexing
Unit 9 : Basics of Subject Indexing
Unit 10 : Indexing Languages
Unit 11 : Indexing Techniques
Block 4 : Recent Developments
Unit 12 : Conceptual Changes: Impact of Technology
Unit 13 : Online Catalogues (Design and Services)
Unit 14 : Overview of Web Indexing, Metadata, Interoperability and Ontologies
BLI 224 : ICT FUNDAMENTALS
Block 1 : Basics of ICT
Unit 1 : Basics of Computer Technology
Unit 2 : Basics of Communication Technology
Unit 3 : Basics of Network Technology
Unit 4 : Technology Convergence

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Block 2 : Middleware Technologies
Unit 5 : Office Tools: Word Processing, Presentation and Spreadsheets
Unit 6 : Database Management Systems
Unit 7 : Specialised Application Packages (DTP, Image, Multimedia)
Block 3 : Network Fundamentals
Unit 8 : Network Topology
Unit 9 : Communication Protocols and Network Addressing
Unit 10 : Protocol Architecture
Unit 11 : Network Applications and Management
Unit 12 : Network Security
Block 4 : Internet Tools and Services
Unit 12 : E-mail and E-Messaging
Unit 13 : World Wide Web (How Web functions, Protocols, General Markup Language
Web 2.0)
Unit 14 : Search Engines
Unit 15 : Interactive and Distributive Services
BLI 225 : COMMUNICATION SKILLS
Block 1 : Communication Fundamentals
Unit 1 : The Basics
Unit 2 : Social Skills
Unit 3 : Introducing the Institution
Block 2 : Preparing for the Job Interview
Unit 4 : Your Profile
Unit 5 : Preparing your Portfolio
Unit 6 : Preparing your Curriculum Vitae
Unit 7 : The Job Interview
Block 3 : Workplace Skills
Unit 8 : Presentation Skills
Unit 9 : Telephone Skills
Unit10 : Group Discussions
Unit 11 : Body Language

14
Block 4 : Writing Skills
Unit 12 : Internal Communication
Unit 13 : Introducing Yourselves
Unit 14 : Communication with Customers
Unit 15 : Communication with Service Providers
Block 5 : Advanced Writing Skills
Unit 16 : Writing Proposals
Unit 17 : Writing Reports
Unit 18 : Design of Survey Questionnaire
BLI 226 : MANAGEMENT OF LIBRARY AND INFORMATION CENTRE
Block 1 : Principles and Practices of Management
Unit 1 : Principles and Functions of Management
Unit 2 : Total Quality Management (TQM)
Unit 3 : Change Management
Unit 4 : Application of Principles of Management in Libraries and Information
Centres
Block 2 : Library Functions and Operations
Unit 5 : Basic Housekeeping Operations Part-I
Unit 6 : Basic Housekeeping Operations Part-II
Unit 7 : Physical Infrastructure Planning
Unit 8 : Maintenance and Preservation
Unit 9 : Disaster Management
Block 3 : Financial Management
Unit10 : Sources of Finance and Resource Mobilisation
Unit 11 : Budgeting Techniques
Unit 12 : Budget Preparation
Block 4 : Human Resource Management
Unit 13 : Basics of Human Resource Management
Unit 14 : Human Resource Planning
Unit 15 : Human Resource Development
BLIE 227: DOCUMENT PROCESSING: PRACTICE
Block 1 : Classification– Dewey Decimal Classification (DDC)
Unit1 : Introduction to DDC 19th Edition
Unit 2 : Use of Tables Part-1
Unit 3 : Use of Tables Part-2

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Unit 4 : Number Building in Sciences
Unit 5 : Number Building in Social Sciences
Unit 6 : Number Building in Humanities
Unit 7 : Number Building with Complex and Compound Subjects
Block 2 : Cataloguing – AACR 2R and MARC 21
Unit 8 : AACR-2R: Preliminaries
Unit 9 : Choice and Rendering of Headings and Statement of Responsibility
Unit 10 : Cataloguing Multi-Volumes, Serial Publications and Non- Print Media
Unit11 : MARC-21 Cataloguing
Block 3 : Indexing – Sears List of Subject Headings
Unit 12 : Structure of Sears List of Subject Headings (18th Edition)
Unit 13 : Keyword Indexing
Unit 14 : Chain Indexing (DDC-19th Edition)
BLIE 228: INFORMATION PRODUCTS AND SERVICES
Block 1 : Conventional Products and Services
Unit 1 : Literature Search and Bibliographic Services
Unit 2 : CAS (Including SDI and Alerting Services)
Unit 3 : Abstracting, Digest and Newspaper Clipping Services
Unit 4 : Referral Service
Block 2 : Special Products and Services
Unit 5 : Information Analysis
Unit 6 : Information Consolidation and Repackaging
Unit 7 : Information Analysis and Consolidation Products
Block 3 : Document Delivery Service
Unit 8 : Document Delivery Service: An Overview
Unit 9 : Electronic Document Delivery
Unit 9 : Translation Service
Block 4 : Web Products and Services
Unit 11 : Web Sharing
Unit 12 : Collaborative Content Development
Unit 13 : Web Marketing

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BLIE 229: ICT IN LIBRARIES
Block 1 : Library Automation
Unit 1 : Library Automation: An Introduction
Unit 2 : Automating Your Library
Unit 3 : Library Automation Process/ Packages
Unit 4 : KOHA and New GenLib
Block 2 : Digitisation and Digital Libraries– D-Space and GSDL
Unit 5 : Introduction to Digital Library
Unit 6 : Digitisation Process
Unit 7 : Creating Digital Libraries Using D-Space
Unit 8 : Creating Digital Libraries Using GSDL

BLII 230 : INTERNSHIP

Kindly refer detailed standard operating procedures of internship available on the IGNOU
website.

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ANNEXURE II
Audio Video Programmes

For video programmes on BLIS courses, kindly visit egyankosh.ac.in and watch YouTube videos
given under SOSS of IGNOU.

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 Indira Gandhi National Open University
Student Satisfaction Survey
Kind Attention: All Past and Present Students of IGNOU!
Now you rank our Performance...
Dear Student,
As the largest distance education institution in the world. We have always endeavoured to imbibe values and
skills for the development of knowledge and competencies. And it is our belief that you as the former or present
student are the best person to judge how far we have succeeded in our efforts. To gain your invaluable impression,
we present here a short questionnaire. All you have to do is fill it and maill it back to us. You can also fill this
questionnaire online by logging on to www.ignou.ac.in. Your invaluable inputs shall guide us towards a direction
where we shall imporve our services and evolve more student-friendly study programmes.
Vice-Chancellor, IGNOU.

Enrolment No. ............................................. Name .............................................................................................

Gender : M F Age Group : Below 30 31-40 41-50 Above 51


Programme of Study ..........................................................................................................................................

Year of Enrolment .......................................................... Year of Completion ...................................................
Regional Centre ......................................... State ................................... Study Centre ....................................
Please Indicate your satisfaction level by putting a tick mark on your choice.

Serial Questions Very Satisfied Average Dissatisfied Very

No. Satisfied Dissatisfied
1. Concepts are clearly explained in the
printed learning material
2. The learning materials were received
in time
3. Supplementary study material
(like video/audio) available
4. Academic counsellors explain the
concepts clearly
5. The counselling sessions were
interactive
6. Changes in the counselling schedule
were communicated to you on time
7. Examination procedures were clearly
given to you
8. Personnel in the study centres are helpful
9. Academic counselling sessions are well
organised
10. Guidance from the Programme Coordinators
and Teachers from the School0
11. Assignments are returned in time
12. Feedback on the assignments helped in
clarifying the concepts
13. Project proposals are clearly marked and
discussed
14. Studying in this programme provided the
knowledge of the subject
15. Results and grade card of the examination
were provided on time
16. Overall, I am satisfied with the programme

After filling cut out this questionnaire and mail it to:

STRIDE, Block-14, IGNOU, Maidan Garhi, New Delhi-110068

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