PI 2019.10.28 The Next 50 Years of Digital Life FINAL
PI 2019.10.28 The Next 50 Years of Digital Life FINAL
PI 2019.10.28 The Next 50 Years of Digital Life FINAL
RECOMMENDED CITATION
Pew Research Center, October 2019, “Experts Optimistic
About the Next 50 Years of Digital Life”
1
PEW RESEARCH CENTER
www.pewresearch.org
2
PEW RESEARCH CENTER
The year 1969 was a pivot point in culture, science and technology. On Jan. 30, the Beatles played
their last show. On July 20, the world watched in awe as Neil Armstrong and Edwin “Buzz” Aldrin
become the first humans to walk on the moon. Less than a month later, nearly half a million music
fans overran a muddy field near Woodstock, New York, for what Rolling Stone calls the “greatest
rock festival ever.”
But the 1969 event that had the greatest global impact on future generations occurred with little
fanfare on Oct. 29, when a team of UCLA graduate students led by professor Leonard Kleinrock
connected computer-to-computer with a team at the Stanford Research Institute. It was the first
host-to-host communication of ARPANET, the early packet-switching network that was the
precursor to today’s multibillion-host internet.
Heading into the network’s 50th anniversary, Pew Research Center and Elon University’s
Imagining the Internet Center asked hundreds of technology experts, including Kleinrock and
fellow internet pioneers, how individuals’ lives might be affected by the evolution of the internet
over the next 50 years. Overall, 530 technology pioneers, innovators, developers, business and
policy leaders, researchers and activists in the nonscientific canvassing responded to this query:
The year 2019 will mark the 50th anniversary of the first host-to-host
internet connection. Please think about the next 50 years. Where will the
internet and digital life be a half century from now? Please tell us how you think
connected technology, platforms and applications will be integrated into people’s lives.
You can tackle any dimension of this question that matters to you. You might consider
focusing on questions like this: What changes do you expect to see in the digital world’s
platform companies? What changes do you expect to see in the apps and features that
will ride on the internet? How will digital tools be integrated into everyday life? What
will be entirely new? What will evolve and be recognizable from today’s internet? What
new rules, laws or innovations in its engineering over the intervening years will change
the character of today’s internet?
www.pewresearch.org
3
PEW RESEARCH CENTER
Considering what you just wrote about your expectations for the next 50 years, how will
individuals’ lives be affected by the changes you foresee?
Some 72% of these respondents say there would be change for the better, 25% say there would be
change for the worse and 3% believe there would be no significant change.
This is a non-scientific canvassing based on a non-random sample. Thus, the results are not
projectable to any population other than the individuals expressing their points of view in this
sample. The respondents’ remarks reflect their personal positions and are not the positions of their
employers.
The optimists responding to the better-worse-no change question expressed hope that in the next
50 years digital advances will lead to longer lifespans, greater leisure, more equitable distributions
of wealth and power and other possibilities to enhance human well-being. At the same time, nearly
all of these experts’ written predictions included warnings about the possibilities of greater
surveillance and data-abuse practices by corporations and governments, porous security for
digitally connected systems and the prospect of greater economic inequality and digital divides
unless policy solutions push societies in different directions.
In short, these experts argue the future is up for grabs and some argue key decisions need to be
made soon. The main themes in these hundreds of experts’ comments are outlined in this table.
Internet of In 50 years, internet use will be nearly as pervasive and necessary as oxygen. Seamless
everything connectivity will be the norm, and it may be impossible to unplug.
Visions of the From amazing advancements to dystopian developments, experts imagine a wide array
future of possible scenarios for the world 50 years in the future.
HOPEFUL VISIONS Internet-enabled technology will help people live longer and healthier lives. Scientific
OF 2069 Living longer and advances will continue to blur the line between human and machine.
feeling better
Less work, more Artificial Intelligence (AI) tools will take over repetitive, unsafe and physically taxing
leisure labor, leaving humans with more time for leisure.
www.pewresearch.org
4
PEW RESEARCH CENTER
Power by the Expanded internet access could lead to further disruption of existing social and political
people power structures, potentially reducing inequality and empowering individuals.
WORRISOME Widening The divide between haves and have-nots will grow as a privileged few hoard the
VISIONS divides economic, health and educational benefits of digital expansion.
OF 2069
Internetenabled A powerful elite will control the internet and use it to monitor and manipulate, while
oppression providing entertainment that keeps the masses distracted and complacent.
Connected and The hyperconnected future will be populated by isolated users unable to form and
alone maintain unmediated human relationships.
The end of Personal privacy will be an archaic, outdated concept, as humans willingly trade
privacy discretion for improved healthcare, entertainment opportunities and promises of
security.
Misallocated Digital life lays you bare. It can inspire a loss of trust, often earns too much trust and
regularly requires that you take the plunge even though you have absolutely no trust.
trust
“There is no
The future of humanity is inextricably connected to the future of the natural world.
planet B” Without drastic measures to reduce environmental degradation, the very existence of
human life in 50 years is in question.
PEW RESEARCH CENTER and ELON UNIVERSITY’S IMAGINING THE INTERNET CENTER, 2019
Among the experts making the case that choices made now could affect whether the future turns
out well or not was Erik Brynjolfsson, director of the MIT Initiative on the Digital Economy and
author of “Machine, Platform, Crowd: Harnessing Our Digital Future.” He wrote, “I don’t think the
right framing is ‘will the outcome be good, or bad?’ but rather it must be ‘how will we shape the
outcome, which is currently indeterminate?’ I’m hopeful that we will make the right choices, but
only if we realize that the good outcomes are not at all inevitable.”
Others echoed this point. David Bray, executive director for the People-Centered Internet
coalition, commented, “There will be a series of disruptions to our current way of living and
whether we, as humans, navigate them successfully for the benefit of all or, unfortunately, just a
few, remains to be seen…. What we are seeing is an increasing affordability and availability of
technologies that only were available to large nation-states 20 years ago. The commercial sector
now outpaces the technology development of nation-states, which means groups can have
advanced disruptive technologies that can be used for good or bad [and] that can massively impact
global events. This trend will continue and will challenge the absorptive capacity of societies to
keep up with such technology developments. No longer do we have five to 10 years to assess the
impact of a technology and then incorporate norms, laws, etc. Now we have to operate on a
www.pewresearch.org
5
PEW RESEARCH CENTER
sixmonth or three-month time horizon which, when combined with the media’s tendency to
dramatically oversimplify news and reduce complications in narratives about what is occurring,
risks oversimplifying for the public the issues at hand, polarizing different groups and creating an
ever-increasing number of ‘wedge issues’ in societies.”
Esther Dyson, entrepreneur, former journalist, founding chair at ICANN and founder of
Wellville, wrote, “The impact of the internet is not entirely inherent in the technology; it depends
on what we do with it. It’s so powerful that it has given us the opportunity to satisfy many of our
short-term desires instantly; we need to learn how to think longer-term. So far we have mostly
done a bad job of that: Individuals are addicted to short-term pleasures such as likes and other
acknowledgments (to say nothing of drugs and instantly available, online-ordered pleasures), to
finding friends rather than building friendships (and marriages); businesses to boosting quarterly
profits and to recruiting ‘stars’ rather than investing in their own people; nonprofits to running
programs rather than building institutions; and politicians to votes and power. Do we have the
collective wisdom to educate the next generation to do better despite our own poor example?”
Susan Etlinger, an industry analyst for Altimeter Group and expert in data, analytics and digital
strategy, commented, “In 50 years, what we know as our internet will be largely obsolete. Rather
than organizing information in the form of URLs, apps and websites, our digital interactions will
be conversational, haptic and embedded in the world we live in (even, to some extent, in
ourselves). As a result, the distinction between the physical and digital worlds will largely fall
away. Prosthetics, imaging, disease and pathogen detection, and brain science (identifying,
understanding and perhaps even modifying the workings of the brain) will all see advances far
beyond what we can imagine today. Our ability to understand weather and the natural world at
scale will be immensely powerful, driven by advances in machine intelligence and networking. Yet
all of these innovations will mean little if the algorithms and technology used to develop them are
not applied with the same attention to human consequences as they are to innovation. Even today,
the ‘Minority Report’ notion of ‘pre-crime’ is crudely possible using predictive policing technology,
yet it is just one example of how embedded bias can perpetuate and actually intensify injustice.
This is also true in education, health care, our financial system, politics and really every system
that uses data to generate predictions about the world and the future. This is not at all to say that
we should retreat, but rather that we should embrace the opportunity intelligent technologies give
us – to see and better understand our biases so we can optimize for the world we want, rather than
a more efficient version of the world we already have. We’ve already seen this capability
weaponized in the political sphere; the decisions we make now will set a precedent for whether we
are able to use intelligent technologies justly and ethically, or whether in 50 years we have
consigned ourselves to a permanent state of information (and literal) warfare.”
www.pewresearch.org
6
PEW RESEARCH CENTER
Lindsey Andersen, an activist at the intersection of human rights and technology for Freedom
House and Internews, now doing graduate research at Princeton University, commented, “The net
benefits for people, in access to government services, information and quality of life, will outweigh
the net losses. That said, as with any major advancement, there will be winners and losers. The
losses will likely come in the form of jobs, autonomy and even freedom. But, perhaps for the first
time, we are in a position to mitigate these losses because we can predict them. And if we begin
solving the problems we have with technology today, it will help address the problems of the
future.”
Alex Halavais, an associate professor of social technologies at Arizona State University, wrote,
“The development and diffusion of new technologies have had a net-positive effect on our society
over time. Certainly, there have been several near-cataclysmic events over the last two 50-year
cycles, and we are currently undergoing the slow-moving technologically motivated disaster of the
anthropocene. But over time these technologies have helped to enable more freedom than
oppression, more abundance than deprivation and more creation than destruction. I would bet on
that future.”
Fiona Kerr, industry professor of neural and systems complexity at the University of Adelaide,
commented, “People love bright, shiny things. We adopt them quickly and then work out the
disadvantages, slowly, often prioritizing on litigious risk. The internet has been a wonderful
summary of the best and worst of human development and adoption – making us a strange
mixture of connected and disconnected, informed and funneled, engaged and isolated, as we learn
to design and use multipurpose platforms shaped for an attention economy.”
Joly MacFie, president of the Internet Society’s New York Chapter, said, “We are still in digital
society’s adolescence. Maturity will bring ubiquity, understanding, utility, security and
robustness.”
Randy Marchany, chief information security officer at Virginia Tech and director of Virginia
Tech’s IT Security Laboratory, said, “The human-machine interface will be where I think we’ll see
the biggest change. In the beginning, keyboard-based devices were the primary way of
communicating with a computer. Today, natural-language devices (Watson, Alexa, Siri) are
becoming the norm. The younger generations are using more and more conversational methods to
communicate with their devices. Descendants of the Google Glass-style devices displaying info
using augmented reality techniques will become the normal way of accessing and inputting
information. I suspect that governments will find themselves at odds with the corporations that
collect this data. For example, if Facebook can influence an election, does a government fear it,
partner with it, or take it over completely? Technology will create societal disruptions a la previous
‘industrial revolutions’ as older technologies and their jobs disappear, and the workforce needs to
www.pewresearch.org
7
PEW RESEARCH CENTER
be trained in the new technologies. This disruption will cause fundamental changes in
governments, attitudes and way of life. There will be a polarization of views between the new tech
and old tech worlds. How we deal with this polarization will determine whether the transition is
peaceful or not.”
Richard Forno, of the Center for Cybersecurity and Cybersecurity Graduate Program at the
University of Maryland-Baltimore County, wrote, “A few thoughts: 1) I see the future internet as
more commercialized and locked-down in response to corporate/government interests over IP
controls, cybersecurity and perhaps public discourse – to include enacting national borders in
cyberspace. 2) Continued Balkanization of the future internet as people embrace various new tech
– which Internet of Things platform will they use? Which ‘smart’-whatever platform will become
dominant? Will we have many separate ecosystems with as-yet undefined lifespans and/or vendor
support cycles that lead to forced upgrades? What problems will that pose? 3) Current questions
raised over how internet tech like social media, mobile devices, everything-on-demand impacts
society may well set the stage for radical rethinking about what the future internet will look like –
and I suspect it’ll be far removed from the romantic ‘informational equality’ of the 1990s and early
2000s. The bottom line: The future internet will reflect future humankind. Humans are a chaotic
and fallible species – so how we will develop/embrace future tech within our global society is not
something easily predicted other than to say it will reflect contemporary views, mores and
interests.”
John McNutt, a professor in the school of public policy and administration at the University of
Delaware, responded, “Not every technology is a good idea, and every advance should be carefully
considered in terms of its consequence. On balance, technology has made much human progress
possible. This is likely to continue. We will always have false starts and bad ideas. People will
misuse technology, sometimes in horrific ways. In the end, human progress is based on creating a
future underpinned by knowledge, not ignorance.”
www.pewresearch.org
8
PEW RESEARCH CENTER
The respondents pushed for an array of reforms in laws, international treaties, technology systems
and educational processes to try to lessen the known harms that digital technologies already
create.
The next sections of this report briefly describe the most common themes from respondents and
include remarks by Internet Hall of Fame members and other internet pioneers. After that, several
additional chapters cover the broad theses of hundreds of other responses, bunched into broad
categories. Some answers have been lightly edited for clarity.
Theme 1: Humanity’s responsibility. Digital life will continue to be what people make of it. For a
better future, humans must make responsible decisions about their partnership with technology.
Responses representing this theme:
Ben Shneiderman, distinguished professor and founder of the Human Computer Interaction
Lab at University of Maryland, said, “The future will be shaped by those who understand how to
support trust, empathy, responsibility and privacy. Ever richer layers of social systems will support
community building, political action and commercial opportunities. Medical systems that collect
patient data will give richer portraits of individual health as well as data to develop new treatment
protocols. Persuasion to improve patient wellness will enhance compliance with health regimes, as
measured by quantified-self tools that allow patients to monitor their health.”
Bill Woodcock, executive director at Packet Clearing House, the research organization behind
global network development, commented, “The technological changes that matter are the ones
that allow people to live safe and pleasant lives, pursuing intellectual challenge and pleasure,
rather than simply trying to stay alive.… But that’s not how they’re being used right now. Right
now they’re largely being used to exploit human psychological weaknesses for very short-term
gains for a very few people, and any benefits the rest of the world derives along the way exist
www.pewresearch.org
9
PEW RESEARCH CENTER
merely to sweeten the pot. This is a consequence of combining unbridled capitalism with
technology in the absence of empathetic humanity or public responsibility.”
David Zubrow, associate director of empirical research at the Carnegie Mellon Software
Engineering Institute, said, “The trend of digital assistants that learn your preferences and habits
from all the devices that you interact with will become integrated with each other and take on a
persona. They may even act on your behalf with a degree of independence in the digital and
physical worlds. As AI advances and becomes more independent and the internet becomes the
world in which people live and work, laws for responsibility and accountability of the actions of AI
will need to be made.”
Theme 2: Public policy and regulation. The age of a mostly unregulated internet will come to an
end. Elected officials and technology leaders will move ahead with regulatory frameworks aimed at
protecting the public good. The lawless alternative has caused dangerous disruptions across
society.
Responses representing this theme:
Angelique Hedberg, senior corporate strategy analyst at RTI International, said, “The definition
of what it means to be human will evolve and the laws and regulation will follow, albeit in a less
than direct manner. We will value governments in new and different ways, and we will expect
more from our technology platforms. The deluge of data will provide new inputs into the decision
models for platforms, bringing greater clarity to the short-term benefits and long-term risks, in
return making the financial decisions more social, environmental and moral. Where laws and
regulations can [articulate] a bottom line, they will. Where law and regulations cannot, the planet
will step in and regulate the excess.”
Adam Popescu, a writer who contributes frequently to the New York Times, Washington Post,
Bloomberg Businessweek, Vanity Fair and the BBC, wrote, “The dark side of the web has emerged,
and it’s come bringing the all-too-human conditions the web’s wunderkinds claimed they would
stamp out. Given the direction in the last five years, the weaponization of the web, it will go more
and more in this direction, which ultimately means regulation and serious change from what it is
now.”
Micah Altman, a senior fellow at the Brookings Institution and head scientist in the program on
information science at MIT Libraries, said, “How technology affects people and society depends in
large part on what values we embed into the design of these technologies, and who controls them.
With appropriate governance, information, communication and AI, technologies can vastly
increase human capability if we as a society establish the rights of users of ubiquitous technologies
to inspect their operation, audit their results and exercise agency into how these systems interact
www.pewresearch.org
10
PEW RESEARCH CENTER
with them and their data, and if we use effective regulation to ensure that these systems are both
designed and operated to preserve these rights. If not, it is likely that these increasingly powerful
technologies will enable concentrations of power and influence over others – economically
through using these technologies to amplify the advantage of wealth, through influence over
beliefs and persuasion, and through surveillance and coercion. I choose to be hopeful.”
Theme 3: Internet of everything. In 50 years, internet use will be nearly as pervasive and
necessary as oxygen. Seamless connectivity will be the norm, and it may be impossible to unplug.
Responses representing this theme:
Bebo White, managing editor of the Journal of Web Engineering and emeritus associate of the
SLAC National Accelerator Laboratory, said, “The internet as we know it today will be ubiquitous
and ‘disappear into the background’ as universal connectivity becomes the norm. So-called ‘apps’
will be integrated seamlessly within our homes, transportation and wearable devices.
Advancements in security and privacy technologies should make this possible.”
Ashok Goel, director of the Human-Centered Computing Ph.D. program at Georgia Tech, wrote,
“The internet will become omnipresent, omniscient and almost omnipotent. Everyone in the world
will have access to the internet and the internet will have access to everyone and almost
everything. It will become the repository of all data about the whole world as well as human
knowledge. Of course, there will be both cooperation and competition among individuals,
institutions, corporations and countries on the use of this data and knowledge. A new set of values
and law may be needed to enhance collaboration and manage confrontation. The internet 2069
will not only enable new kinds of commerce but also enable humans to collectively address
seemingly intractable problems such as climate change and global warming.”
Theme 4: Visions of the future. From amazing advancements to dystopian developments, experts
imagine a wide array of possible scenarios for the world 50 years in the future.
Responses representing this theme:
Baratunde Thurston, futurist, former director of digital at The Onion and co-founder of the
comedy/technology startup Cultivated Wit, wrote, “It’s the year 2069, and it’s been 20 years since
the conclusion of the Platform Wars and 30 years since Amazon bailed out and acquired the
www.pewresearch.org
11
PEW RESEARCH CENTER
United States of America. Shareholders were initially dumbfounded by Chairman Jeff Bezos’s
strategy, but it soon became clear that physical territory gave Amazon a significant competitive
advantage over its onetime rivals, Alphabet, The People’s Republic of Baidu and 4Chan…. Once it
was proven in 2045 that a hybrid human-networked intelligence could manage and draft
legislation far better than inconsistent and infinitely corruptible humans, the U.S. Congress was
replaced with a dynamic network model accounting for the concerns of citizens yet bound by
resource constraints and established laws.”
Jerry Michalski, founder of the Relationship Economy eXpedition, said, “Half a century is a long
time. Many futures seem possible; I’ll describe one. Software has ‘personhood.’ It has rights,
personality and limited responsibility. Cryptocurrencies and distributed systems have helped
onethird of Earth’s population separate from nation states and join ‘nations of choice,’ ranging
from Burning Man to racially segregated enclaves. The digital platforms these nations use are
larger and more powerful than the old nation-states. Few people have privacy or full-time jobs.
Facts hardly exist: Everything is easy to fake, so everything is in doubt. Digital platforms still
haven’t figured out how to stop stalking us and use their presence and power to help us govern
together better.”
Jamais Cascio, research fellow at the Institute for the Future, wrote, “I imagine three broad
scenarios for AI in 50 years. No. 1, EVERYWARE, is a crisis-management world trying to head off
climate catastrophe. Autonomous systems under the direction of governance institutions (which
may not be actual governments) will be adapting our physical spaces and behaviors to be able to
deal with persistent heat waves, droughts, wildland fires, Category 6 hurricanes, etc…. No. 2,
ABANDONWARE, is also crisis-driven, but here various environmental, economic and political
crises greatly limit the role of AI in our lives. There will be mistrust of AI-based systems, and
strong pushback against any kinds of human displacement. This likely results from political and
economic disasters in the 2040s-ish linked to giving too much control to AI-based systems…. The
dominant design language for AI here is submissive. AI is still around, but generally whimpering
in the corner. No. 3, SUPERWARE, is the world described in the first answer (AI common but
largely invisible) turned up to 11. In this scenario, AI systems focus on helping people live well and
with minimal harm to others. By 2069, the only jobs performed by humans in the post-industrial,
post-information world require significant emotional labor, unique creative gifts or are simply
done out of the pleasure of doing them…. Most people born before 2020 hate this, seeing it as
‘robo-nanny state socialism’ and ‘undermining human dignity’ even as they take advantage of the
benefits. The dominant design language for AI here is ‘caring.’ Machines of Loving Grace, whether
you like it or not.”
www.pewresearch.org
12
PEW RESEARCH CENTER
Theme 1: Living longer and feeling better. Internet-enabled technology will help people live
longer and healthier lives. Scientific advances will continue to blur the line between human and
machine.
Responses representing this theme:
Geoff Arnold, chief technology officer for the Verizon Smart Communities organization,
predicted there will be “Better health. Less freedom. Less loneliness. Less work.”
Andrew Tutt, an expert in law and author of “An FDA for Algorithms,” said, “The era of complex
automation will revolutionize the world and lead to groundbreaking changes in transportation,
industry, communication, education, energy, health care, communication, entertainment,
government, warfare and even basic research…. Intelligent AI will contribute immensely to basic
research and likely begin to create scientific discoveries of its own…. Information will become
more freely available. Everything will become cheaper. Miserable work – cleaning up after others,
serving others, engaging in rote repeated thankless tasks – will continue its slow march to
extinction. Our massively improved capacity to deal with suffering, both emotional and physical, is
probably among the least-appreciated advances we will make. Empathetic machines will go a long
way toward making people feel less lonely and more important. They may also help to teach us to
be more moral.”
Susan Etlinger, an industry analyst for Altimeter Group expert in data, analytics and digital
strategy, commented, “We’re also seeing a huge amount of research in the areas of prosthetics,
neuroscience and other technologies intended to translate brain activity into physical form. All
discussion of transhumanism aside, there are very real current and future applications for
technology ‘implants’ and prosthetics that will be able to aid mobility, memory, even intelligence,
and other physical and neurological functions.”
Clark Quinn, executive director at Quinnovation, wrote, “In 50 years, we will have mastered the
art of human augmentation. Our digital world will interact with our physical world seamlessly, so
that our physical actions can have semantics, and vice-versa. Our senses will be amplified, the
world will be annotated and there will be guidance and warnings on our actions.”
Theme 2: Less work, more leisure. Artificial Intelligence (AI)-driven tools will take over
repetitive, unsafe and physically taxing labor, leaving humans with more time for leisure.
Responses representing this theme:
Benjamin Kuipers, a professor of computer science at the University of Michigan, wrote, “The
technological, often digital, tools we are creating have the promise of greatly increasing the
www.pewresearch.org
13
PEW RESEARCH CENTER
resources available in society. While it may be possible to automate some current jobs, people have
an intrinsic need for meaningful work. If we can use these new resources to support them, many
jobs can be created to provide meaningful work for many people and to improve the environment
for everyone in society.”
Ken Goldberg, distinguished chair in engineering, director of AUTOLAB and CITRIS at the
University of California, Berkeley, said, “I believe the question we’re facing is not ‘When will
machines surpass human intelligence?’ but instead ‘How can humans work together with
machines in new ways?’ … Rather than discouraging the human workers of the world with threats
of an impending Singularity, let’s focus on Multiplicity, where advances in AI and robots can
inspire us to think deeply about the kind of work we really want to do, how we can change the way
we learn and how we might embrace diversity to create myriad new partnerships.”
Greg Shannon, chief scientist for the CERT Division at Carnegie Mellon University’s Software
Engineering Institute, said, “Pervasive/complete/competing memories – capture/network/storage
tech will allow complete digital records of each life, with fast recall for discussion, disagreements
and manipulation. What will it mean to not have to remember, that you can recall the video with
higher fidelity than one could ever remember?”
Pamela Rutledge, director of the Media Psychology Center, responded, “Technology gives
individuals more control – a fundamental human need and a prerequisite to participatory
citizenship and collective agency.”
Theme 4: Collaboration and community. A fully networked world will enhance opportunities for
global collaboration, cooperation and community development, unhindered by distance, language
or time.
www.pewresearch.org
14
PEW RESEARCH CENTER
Mike Meyer, futurist and administrator at Honolulu Community College, commented, “The very
nature of the technology that will become part of our bodies and will shape the very nature of our
communities ... [T]he natural result will be homogenization of the species. The nature of [the]
planet will become predominantly urban with constant instantaneous communication. We are
already well on the way to a planetary culture.… This may, finally, eliminate the problem of
irrational bigotry, racism and xenophobia.”
Gabor Melli, senior director of engineering for AI and machine learning for Sony PlayStation,
responded, “By 2070, most people will willingly spend most of their lives in an augmented virtual
reality. The internet and digital life will be extraordinary and partially extraplanetary. Innovations
that will dramatically amplify this trajectory are unsupervised machine learning, fusion power and
the wild card of quantum computing.”
Craig Mathias, principal at Farpoint Group, an advisory firm specializing in wireless networking
and mobile computing, commented, “Civilization itself centers on and thus depends upon
communication of all forms. The more we communicate, the better the opportunities for peace and
prosperity on a global basis. It would be difficult to imagine communications without the internet,
now and especially in the future.”
Theme 5: Power by the people. Expanded internet access could lead to further disruption of
existing social and political power structures, potentially reducing inequality and empowering
individuals.
Responses representing this theme:
Liz Rykert, president at Meta Strategies, a consultancy that works with technology and complex
organizational change, responded, “We will see more and more integration of tools that support
accountability…. The internet will let us both monitor and share data and images about what is
happening, whether it is a devastating impact of climate change or an eventful incident of racism.
Continued access to tools of accountability and access to knowledge and collaborative
opportunities will support people.”
Henry E. Brady, dean, Goldman School of Public Policy, University of California, Berkeley,
wrote, “The biggest impact of the internet has been the creation of self-governing communities of
interest that use ‘hashtags’ or ‘likes’ or other mechanisms to ‘govern’ themselves. It seems likely
that these communities will grow and expand, creating powerful groups in cyberspace that may
approach or exceed nations in their power in the world through their ability to express their needs
and preferences and to find ways to reward those who help them…. Their power will also stem
from their ability to exercise political and social authority through the dissemination of
information and through political acts.”
www.pewresearch.org
15
PEW RESEARCH CENTER
Theme 1: Widening divides. The divide between haves and have-nots will grow as a privileged
few hoard the economic, health and educational benefits of digital expansion.
Responses representing this theme:
Grace Mutung’u, co-leader of the Kenya ICT Action Network, responded, “There will be loss of
autonomy as humans integrate more with technology. This will have both positive and negative
effects…. Technology will increase existing inequalities. At the moment, for example, low- and
middle-income countries import technology and participate minimally in its design and creation.
Most of the world’s population is in low- and middle-income countries and already disadvantaged
by it. They are likely to suffer technology colonialism.”
Michael Kleeman, a senior fellow at the University of California, San Diego, and board member
at the Institute for the Future, wrote, “Because of the economic disparity the new technologies will
be used with those with access to more resources, financial and technical. The digital divide will
not be one of access but of security, privacy and autonomy.”
Fernando Barrio, director of the law program at the Universidad Nacional de Rio Negro,
Argentina, commented, “The question is, with an ever-increasing income concentration at global
scale in almost every country, how many members of the society will be able to be part of the
enjoyment of that ubiquitous, hyper-connected, AI-tech society?”
Theme 2: Internet-enabled oppression. A powerful elite will control the internet and use it to
monitor and manipulate, while providing entertainment that keeps the masses distracted and
complacent.
Responses representing this theme:
Craig Burdett, a respondent who provided no identifying details, wrote, “The greatest challenge
facing society is determining how much privacy and autonomy we are willing to cede in exchange
for convenience and features…. The internet, in and of itself, is benign – like a handgun. But the
companies and individuals behind the services are the greatest threat.”
www.pewresearch.org
16
PEW RESEARCH CENTER
John Sniadowski, a director for a technology company, wrote, “To the vast majority of internet
users, the internet is akin to making a cup of tea. You simply want to fill the kettle from the tap,
switch on the kettle, boil the water and pour it onto the tea. They don’t ever think about the
infrastructure that makes that possible. This means that people will adopt any internet that makes
life easier without thinking of the consequences.”
Theme 3: Connected and alone. The hyperconnected future will be populated by isolated users
unable to form and maintain unmediated human relationships.
Responses representing this theme:
Luke Stark, a fellow in the department of sociology at Dartmouth College and at the Berkman
Klein Center for Internet & Society at Harvard University, wrote, “Increasingly ubiquitous digital
systems will do a good job of cocooning individuals within personalized augmented reality
bubbles, but a terrible job at facilitating durable connections between us. At the same time, those
connections will be surveilled, measured, tracked and represented back to us in ways that will aim
to make us more economically productive and socially pliant in the guise of ‘wellness’ and
‘community.’ These systems will increase social inequality through their dividuating effects and
contribute to environmental degradation through their use of natural resources – a Philip K. Dick
dystopia come to banal life.”
Theme 4: The end of privacy. Personal privacy will be an archaic, outdated concept as humans
willingly trade discretion for improved health care, entertainment opportunities and promises of
security.
Responses representing this theme:
Betsy Williams, a researcher at the Center for Digital Society and Data Studies at the University
of Arizona, wrote, “Privacy will be largely a luxury of the rich, who will pay extra for internet
service providers, services and perhaps separate networks that protect privacy and security.”
www.pewresearch.org
17
PEW RESEARCH CENTER
internet and apps, then I foresee a dysfunctional future where dataveillance reigns supreme, and
where privacy (and associated freedoms) has become a distant memory.”
Theme 5: Misallocated trust. Digital life lays you bare. It can inspire a loss of trust, often earns
too much trust and regularly requires that you take the plunge even though you have absolutely no
trust.
Responses representing this theme:
Thad Hall, a research scientist and coauthor of “Politics for a Connected American Public,” wrote,
“The ability of the news media to report facts will be hampered by a cascade of alternate news,
with different video and audio of the exact same event. Things as simple as what the president said
in a meeting will be constantly up for debate as instant, real-time alternate feeds show something
different, presenting a different worldview. There will be greater segmentation of the population
and divisions that separate people. People are likely to become more polarized and tribal over the
next 50 years. People will be pushed in different directions by advertisers, who will segment us in
ways so that people will not even be aware of certain products others use. We will receive different
news, again exacerbated by the prevalence of fake news that is exceedingly difficult to discern from
reality.”
Alan Mutter, a longtime Silicon Valley CEO, cable TV executive and now a teacher of media
economics and entrepreneurism at the University of California, Berkeley, said, “I hope internet
users in the future will have more control over their data, interactions and the content pushed to
them, but I fear that the platform companies – Google, Facebook, Amazon, Baidu and others – will
take us in the opposite direction. A safe and satisfying user experience requires far more thought,
work and time than the average user can muster. So, we will be at the mercy of the platforms.”
Theme 6: “There is no planet B.” The future of humanity is inextricably connected to the future of
the natural world. Without drastic measures to reduce environmental degradation, the very
existence of human life in 50 years could be in question.
Responses representing this theme:
Divina Frau-Meigs, UNESCO chair for sustainable digital development, said, “Environmental
issues will be the primary problem everybody will want to solve in the next 50 years. There is no
planet B.”
Eliot Lear, principal engineer at Cisco, said, “With another 50 years under our belts, hopefully we
will have by then models for resiliency, privacy and security that are tied to societal norms such
www.pewresearch.org
18
PEW RESEARCH CENTER
that people can rely on technology to have saved the planet. We will use the internet to predict
environmental costs of human activity such that they can be minimized and perhaps even offset.”
Judith Donath, author of “The Social Machine, Designs for Living Online” and faculty fellow at
Harvard University’s Berkman-Klein Center for Internet and Society, commented, “Western
civilization, pinnacle of individual liberty, has culminated in the reckless and wasteful
consumption of the Earth’s natural resources: We’ve polluted the water, paved over the land, cut
down the forests, strip-mined the mountains. Confronted with the apocalyptic specter of
humaninduced mass extinctions and disastrous climate change, we as a species appear to have
chosen to do nothing…. [N]ow imagine an artificially intelligent government, programmed to
rebalance humans and the natural world as painlessly as possible. Though there would be no
privacy from the machine government’s ceaseless sensing, it would be a pleasant world. We would
enjoy an apparent wealth of choice – the illusion of liberty. In reality, personal agency would be
quite minimal, our desires redirected and our behavior shaped by subtle, powerful nudges. It may
be the only hope we have left.”
‘Pervasive global nervous system’ comes from the ‘Internet of Invisible Things’
Leonard Kleinrock, Internet Hall of Fame member and co-director of the first host-to-host
online connection and professor of computer science, University of California, Los Angeles, said, “I
predict that the internet will evolve into a pervasive global nervous system. The internet will be
everywhere, available on a continuous basis, and will be invisible in the sense that it will disappear
into the infrastructure, just as electricity is, in many ways, invisible. The Internet of Things will be
an embedded world of the Internet of Invisible Things. We will be able to interact with its
capabilities via human-friendly interfaces such as speech, gestures, haptics, holograms, displays
and so on. No more will we be forced to interface with tiny, incompatible, awkward keyboards,
icons and clumsy hand-held and desktop devices. These interfaces will be highly customized to
each individual and matched to their profile, preferences, privileges and specifications in an
www.pewresearch.org
19
PEW RESEARCH CENTER
adaptable fashion. My hope is that life will calm down and provide a more balanced
physical/digital presence. Screens will diminish considerably, bringing us back to enriched
human-human interaction, notwithstanding that a significant fraction of our interaction will be
enhanced with software agents, avatars and AI devices (robots, embedded devices, etc.). We will
no longer be adjusting to the awkward software and hardware interfaces we currently endure, but
the customization of these interfaces will be better matched to what we desire and expect as
individuals. Such interactions will enable humans and AI devices to participate in a joint exchange
far more easily than is the case today where it is either human or AI device, but not easily both.”
www.pewresearch.org
20
PEW RESEARCH CENTER
embedding internet transceivers into human brains. This could greatly speed up information
transfer and allow great advances. However, the flood of advertising would need to be controlled
and security would need to have improved greatly for anyone to take the risk. The internet has
evolved little in the last 50 years except to grow bigger. With so much invested in the current
design, it is hard to see the underlying transport changing fast. A great number of jobs will be able
to be done totally over the internet. That could be from home or from the brain implant. Robots
will do the majority of the physical jobs often with a remote person overseeing the activity, but
largely managed with AI. Most commuting will cease, and roads will be used for driverless
transport of goods or pleasure. AI will incorporate logic and rules to make it safe, not just deep
learning neural networks.”
‘We will need a whole new social paradigm to deal with this’
Elizabeth Feinler, the original manager of the ARPANET Network Information Center and an
Internet Hall of Fame member, said, “It will be interesting to see whether the internet and
computers augment our intelligence and lives, or whether they replace them. Surely, many more
things will be automated, which will mean that jobs will be lost and humans will be less involved in
the daily performance of their lives. We will need a whole new social paradigm to deal with this.
The internet is technically complex. It is also the underpinning for a great deal of American
industry, business and finance, not to mention our democracy. More and more it controls our
infrastructure. We cannot expect our elected lawmakers to understand all of this as they try to
come up with reasonable laws affecting the internet. We need a multilateral body (or bodies) of
internet/computer experts, elected among themselves, to serve as an independent authority to
provide technical guidance and expertise to the government.
www.pewresearch.org
21
PEW RESEARCH CENTER
www.pewresearch.org
22
PEW RESEARCH CENTER
www.pewresearch.org
23
PEW RESEARCH CENTER
www.pewresearch.org
24
PEW RESEARCH CENTER
The cautious optimism expressed by many of the experts canvassed for this report grew out of a
shared faith in humanity. Many described the current state of techlash as a catalyst that will lead
to a more inclusive and inviting internet. Some of these comments are included below.
Micah Altman, a senior fellow at the Brookings Institution and head scientist in the program on
information science at MIT Libraries, wrote, “The late historian Melvin Kranzberg insightfully
observed, ‘Technology is neither good nor bad; nor is it neutral.’ In the last 50 years, the internet
has been transformative and disruptive. In the next 50, information, communication and AI
technology show every sign of being even more so. Whether historians of the future judge this to
be good or bad will depend on whether we can make the societal choice to embed democratic
values and human rights into the design and implementation of these systems.”
Juan Ortiz Freuler, a policy fellow, and Nnenna Nwakanma, the interim policy director for
Africa at the Web Foundation, wrote, “Unless we see a radical shift soon, the internet as we know it
will likely be recalled as a missed opportunity. History will underline that it could have been the
basis for radically inclusive societies, where networked communities could actively define their
collective future. A tool that could have empowered the people but became a tool for mass
surveillance and population control. A tool that could have strengthened the social fiber by
allowing people to know each other and share their stories, but out of it grew huge inequalities
between the connected and not-connected, both locally and across countries.”
Steven Miller, vice provost and professor of information systems at Singapore Management
University, said, “Overall, the future will be mostly for the better. And if it is not mostly for the
better, the reasons will NOT be due to the technology, per se. The reasons will be due to choices
that people and society make – political choices, choices per how we govern society, choices per
how we attend to the needs of our populations and societies. These are people and political issues,
not technology ones. These are the factors that will dominate whether people are better off or
worse off.”
www.pewresearch.org
25
PEW RESEARCH CENTER
Paul Jones, professor of information science at the University of North Carolina, Chapel Hill,
responded, “While the internet was built from the beginning to be open and extensible, it relies on
communities of trust. As we are seeing this reliance has strong downsides – phishing, fake news,
over-customization and tribalism for starters. Adding systems of trust, beginning with the
promises of blockchain, will and must address this failing. Will the next internet strengthen the
positives of individualism, of equality and of cooperation or will we become no more than
Morlocks and Eloi? I remain optimistic as we address not only the engineering challenges, but also
the human and social challenges arising. All tools, including media, are extensions of man. ‘We
shape our tools and thereafter our tools shape us,’ as McLuhan is credited for noticing. Nothing
could be more true of the next internet and our lives in relation to information access. Can we
create in ways now unknown once we are less reliant on memorization and calculation? Will we be
better at solving the problems we create for ourselves? I answer with an enormous ‘Yes!’ but then
I’m still waiting for the personal jetpack I was promised as a child.”
Ray Schroeder, associate vice chancellor for online learning at the University of Illinois,
Springfield, wrote, “On the scale of the discovery of fire, the wheel and cultivation of crops, the
interconnection of humans will be judged as a very important step toward becoming the beings of
the universe that we are destined to be.”
Charlie Firestone, communications and society program executive director and vice president
at the Aspen Institute, commented, “Fifty years from now is science fiction. There really is no
telling with quantum computing, AI, blockchain, virtual reality, broadband (10G?), genetic
engineering, robotics and other interesting developments affecting our lives and environments….
It’s just too far ahead to imagine whether we will be in a digital feudal system or highly democratic.
But I do imagine that we could be on our way to re-speciation with genetics, robotics and AI
combined to make us, in today’s image, superhuman. I understand that there are many ways that
the technologies will lead to worse lives, particularly with the ability of entities to weaponize
virtually any of the technologies and displace jobs. However, the advances in medicine extending
lives, the ability to reduce consumption of energy, and the use of robotics and AI to solve our
problems are evident. And we have to believe that our successors will opt for ways to improve and
extend the human species rather than annihilate it or re-speciate.”
Edward Tomchin, a retiree, said, “Human beings, homo sapiens, are a most remarkable species
which is easily seen in a comparison with how far we have come in the short time since we climbed
down out of the trees and emerged from our caves. The speed with which we are currently
advancing leaves the future open to a wide range of speculation, but we have overcome much in
the past and will continue to do so in pursuit of our future. I’m proud of my species and confident
in our future.”
www.pewresearch.org
26
PEW RESEARCH CENTER
Garland McCoy, founder and chief development officer of the Technology Education Institute,
wrote, “I hope in 50 years the internet will still be the Chinese fireworks and not become the
British gunpowder.”
Angelique Hedberg, senior corporate strategy analyst at RTI International, said, “If we choose a
future we want in 50 years, and work toward creating it, there is a nonzero probability we will
reach a version of that future. In that vein of thought, we will see waves of platform companies that
change the way we live and enjoy our lives. The platform companies that exist today will fade, as
will the ones that follow. This is not because they fail, but rather, because they succeed. We will
find a way to make decisions in a network of decisions. In 50 years, multiple generations of a
family will gather for dinner and share sights, smells, sounds, tastes and touches, even if they are
in different hemispheres, countries and time zones. You’ll be at a child’s social activity and they
will hear the voices [of] all of those who love (and critique) him. You will say goodbye to aging
loved ones, even if they cannot hear you. This will all happen with the assistance of technology
(some embedded in our brain) that know our wants and needs better than we know our own. The
definition of what it means to be human will evolve and the laws and regulation will follow, albeit
in a less than direct manner. We will value governments in new and different ways, and we will
expect more from our technology platforms. The deluge of data will provide new inputs into the
decision models for platforms, bringing greater clarity to the short-term benefits and long-term
risks, in return making the financial decisions more social, environmental and moral. Where laws
and regulations can put a bottom line, they will. Where law and regulations cannot, the planet will
step in and regulate the excess.”
Geoff Livingston, author and futurist, commented, “This is a great period of transition. The
internet forced us to confront the worst aspects of our humanity. Whether we succumb or not to
those character defects as a society remains to be seen.”
Brad Templeton, chair for computing at Singularity University, software architect and former
president of the Electronic Frontier Foundation, responded, “It’s been the long-term arc of history
to be better. There is the potential for nightmares, of course, as well as huge backlashes against the
www.pewresearch.org
27
PEW RESEARCH CENTER
change, including violent ones. But for the past 10,000 years, improvement has been the way to
bet.”
Mary Chayko, author of “Superconnected: The Internet, Digital Media, and Techno-Social Life”
and professor in the Rutgers School of Communication and Information, said, “The internet’s first
50 years have been tech-driven, as a host of technological innovations have become integrated into
nearly every aspect of everyday life. The next 50 years will be knowledge-driven, as our
understandings ‘catch up’ with the technology. Both technology and knowledge will continue to
advance, of course, but it is a deeper engagement with the internet’s most critical qualities and
impacts – understandings that can only come with time, experience and reflection – that will truly
come to characterize the next 50 years. We will become a ‘smarter’ populace in all kinds of ways.”
Yvette Wohn, director of the Social Interaction Lab and expert on human-computer interaction
at New Jersey Institute of Technology, commented, “Technology always has and always will bring
positive and negative consequences, but the positives will be so integral to our lives that going back
will not be an option. Cars bring pollution, noise and congestion but that doesn’t mean we’re going
back to the horse and buggy. We find newer solutions, innovation.”
Bob Frankston, software innovation pioneer and technologist based in North America, wrote,
“For many people any change will be for the worse because it is unfamiliar. On the positive side,
the new capabilities offer the opportunity to empower people and provide solutions for societal
problems as long as we don’t succumb to magical thinking.”
Matt Mason, a roboticist and the former director of the Robotics Institute at Carnegie Mellon
University, wrote, “The new technology will present opportunities for dramatic changes in the way
we live. While it is possible that human society will collectively behave irrationally and choose a
path detrimental to its welfare, I see no reason to think that is the more likely outcome.”
Stuart A. Umpleby, a professor and director of the research program in social and
organizational learning at George Washington University, wrote, “In the future people will live
increasingly in the world of ideas, concepts, impressions and interpretations. The world of matter
and energy will be mediated by information and context. Already our experiences with food are
mediated by thoughts about calories, safety, origins, the lives of workers, etc. Imagine all of life
having these additional dimensions. Methods will be needed to cope with the additional
complexity.”
John Markoff, fellow at the Center for Advanced Study in Behavioral Sciences at Stanford
University and author of “Machines of Loving Grace: The Quest for Common Ground Between
Humans and Robots,” wrote, “Speculation on the nature of society over timespans of half a century
www.pewresearch.org
28
PEW RESEARCH CENTER
falls completely into the realm of science fiction. And my bet is that science fiction writers will do
the best job of speculating about society a half century from now. As someone who has written
about Silicon Valley for more than four decades I have two rules of thumb: technologies aren’t real
until they show up at Fry’s Electronics and the visionaries are (almost) always wrong. I actually
feel like the answer might as well be a coin toss. I chose to be optimistic simply because over the
past century technology has improved the quality of human life.”
An executive director for a major global foundation wrote, “The internet will rank among
the major technology movements in world history – like gunpowder, indoor plumbing and
electricity. And like all of them (with the possible exception of indoor plumbing), its eventual
weaponization should have been less of a surprise.”
Bryan Johnson, founder and CEO of Kernel, a leading developer of advanced neural interfaces,
and OS Fund, a venture capital firm, said, “Humans play prediction games, but the exercise is
inherently unproductive. A more useful exercise would be to think about what deeply influential
technology can we invest our current time in that will give us the tools we need to thrive in such a
highly complex future. Forecasting to 2050 is thought junk food. It is what people most like to
daydream about, but is not what we should think about for the health of the species and planet.”
Optimistic and pessimistic respondents alike agree that human agency will affect the trajectory of
digital life. Many respondents said their biggest concern is that everyone’s future in the digital age
depends upon the ability of humans to privilege long-term societal advancement over short-term
individual gain.
William Uricchio, media scholar and professor of comparative media studies at MIT,
commented, “‘Changes in digital life’ are human-driven; technology will only amplify the social
structures that created it. My pessimism ensues from the polarization of power, knowledge and
wealth that characterizes much of the world at the start of the 21st century, and by the rapidly
growing pressures evident in population growth and ecological degradation. Digital technologies
have the capacity to be terrific enablers – but the question remains, enablers of what? Of whose
vision? Of what values? These, it seems to me, are the defining questions.”
Jonathan Swerdloff, consultant and data systems specialist for Driven Inc., wrote, “In the first
50 years of connected internet, humanity rose from no access at all to always-on, connected
devices on their person tracking their life signs. I expect the next 50 years will see devices shrink to
tiny sizes and be integrated within our very persons. Then there will be two inflection points. The
first will be a split between the technology haves and have-nots. Those who have the technology
will benefit from it in ways that those who do not are unable to. The more advanced technology
www.pewresearch.org
29
PEW RESEARCH CENTER
gets the more this will be the case. While I would like to believe in a utopic vision of AI fighting
climate change and distributing food and wealth so that nobody goes hungry – the ‘Jetsons’ future,
if you will – history doesn’t support that view. The second will be a moral evolution. Privacy as
conceived in the era before the advent of the internet is nearly dead despite attempts by the
European Union and California to hold back the tide. The amount of information people give up
about their most private lives is growing rapidly. A commensurate evolution of morals to keep up
with the technological developments will be required to keep up or chaos will ensue. Moral
structures developed when people could hide their genetics, personal habits and lives at home are
not aligned with an always-on panopticon that knows what someone is doing all day every day.
Human nature is nearly immutable – morals will need to catch up…. Anything that happens in
society can be magnified by technology. I hope that my pessimism is wrong. There is some
evidence of the moral evolution already – Millennials and the generation behind them freely share
online in ways which Boomers and Gen X look at as bizarre. Whether that will lead to a significant
moral backlash in 50 years remains to be seen.”
Susan Mernit, executive director, The Crucible, and co-founder and board member of Hack the
Hood, responded, “I am interested in how wearable, embedded and always-on personal devices
and apps will evolve. Tech will become a greater helping and health-management tool, as well as
take new forms in terms of training and educating humans. But I wonder how much humans’
passivity will increase in an increasingly monitored and always-on universe, and I wonder how
much the owners and overlords of this tech will use it to segment and restrict people’s knowledge,
mobility and choices. I want to believe tech’s expansion and evolution will continue to add value to
people’s lives, but I am afraid of how it can be used to segment and restrict groups of people, and
how predictive modeling can become a negative force.”
Charles Ess, a professor expert in ethics with the Department of Media and Communication,
University of Oslo, Norway, said, “My overall sense of the emerging Internet of Things and its
subsequent evolutions is of an increasing array of technologies that are ever more enveloping but
also ever more invisible (advanced technology is magic, to recall Arthur C. Clarke), thereby making
it increasingly difficult for us to critically attend to such new developments and perhaps rechannel
or obviate them when ethically/socially indicated.”
Stavros Tripakis, an associate professor of computer science at Aalto University (Finland) and
adjunct at the University of California, Berkeley, wrote, “Misinformation and lack of education will
continue and increase. Policing will also increase. Humanity needs a quantum leap in education
(in the broad sense) to escape from the current political and economic state. Fifty years is not
enough for this to happen.”
www.pewresearch.org
30
PEW RESEARCH CENTER
Justin Reich, executive director of MIT Teaching Systems Lab and research scientist in the MIT
Office of Digital Learning, responded, “Shakespeare wrote three kinds of plays: the tragedies
where things got worse, the comedies where things got better, and the histories, with a
combination of winners and losers. Technological advances do little to change net human
happiness, because so much of happiness is determined by relative comparisons with neighbors.
The primary determinants of whether life for people improves will be whether we can build robust
social institutions that distribute power widely and equally among people, and whether those
institutions support meaningful relationships among people.”
Michiel Leenaars, director of strategy at NLnet Foundation and director of the Internet
Society’s Netherlands chapter, responded, “What the internet will look like in 50 years will greatly
depend on how we act today. Tim Berners-Lee in his 2018 Turing speech referred to the current
situation as ‘dystopian,’ and this seems like an adequate overall description. The industry is
dominated by extremely pervasive but very profitable business practices that are deeply unethical,
driven by perverse short-term incentives to continue along that path. A dark mirror version of the
internet on an extractive crash course with democracy and the well-being of humanity at large
itself. That is a future I’m not very eager to extrapolate even for another 10 years. My target
version of the internet in 50 years – the one I believe is worth pursuing – revolves around open
source, open hardware, open content as well as in helping people live meaningful lives supported
by continuous education and challenging ideas. Permissionless innovation is a necessary
precondition for serving the human potential, but so are critical reflection and a healthy social
dialogue avoiding personalized bubbles, AI bias and information overload. The openness of the
web and the mobile ecosystem in particular are abysmal, and attention and concentration are
endangered human traits. But that can be reversed, I believe. Every day we can start to re-imagine
and re-engineer the internet. The information age can and should be an era that brings out the
best in all of us, but this will not happen by itself. So, I hope and believe the internet in 50 years is
www.pewresearch.org
31
PEW RESEARCH CENTER
going to be as challenging as the early internet – and hard work for many people that want to see
this future emerge.”
Simon Biggs, a professor of interdisciplinary arts at the University of Edinburgh, said, “Given
our history as a species, and our current behavio with the internet, I suspect that our activities
(within a more advanced form of the internet) will consist of virtual simulated sex (in the form of
interactive pornography – so not really sex but power-play) and killing virtual players in massive
online gaming environments (more power-play). In that sense things will be similar to how they
are now. Given current trends it is likely that the internet will no longer be ‘the internet,’ in the
sense that it was intended as the network of all networks. Networked information and
communications technology will be territorialized, broken up and owned, in walled environments
(this process is already well advanced). Access will be privileged, not for the consumer but for the
producer. The first period of the internet was marked by a democratization of access to the means
of production, but this will not be the case in the future. The vast bulk of internet users will be
passive consumers who are offered an illusion of agency in the system to deliver them as a
resource to those who profit from consumer playbour. We already see this with Facebook and
other companies. The manner in which user data from Facebook and elsewhere has been exploited
in the democratic process to affect the outcomes to the benefit of those paying for the data is
indicative of where the internet is going. I expect the internet to be far more pervasive than it is
today, our experience of our lived life mediated at all times. The only question is to what degree
our experiential life will be mediated. I suspect it will be more or less total by 2030. Primarily, my
reasoning is predicated on the expectation that human behaviour will lead to negative
consequences flowing from our technological augmentation. These consequences could be quite
severe. Do I think our survival as a species is threatened by our technological evolution? Yes. Do I
think we will survive? Probably, because we are a tenacious animal. Do I think it will be worth
surviving in a world like that? Probably not. Do I think the world would be better off if, as a
species, we were to not survive? Absolutely. That is one thing we might hope for – that we take
ourselves out, become extinct. Even if we are replaced by our machines the world is likely to be a
better place without us.”
Robert Bell, co-founder of Intelligent Community Forum, had a different view from Biggs,
predicting, “We created something that became a monster and then learned to tame the monster.”
Jeff Johnson, computer science professor at the University of San Francisco, previously with
Xerox, HP Labs and Sun Microsystems, responded that it is important to take a broader view when
assessing what may be coming next. He wrote, “Technological change alone will not produce
significant change in people’s lives. What happens alongside technological change will affect how
technological change impacts society. The future will bring much-improved speech-controlled user
interfaces, direct brain-computer interfaces, bio-computing, advances in AI and much higher
www.pewresearch.org
32
PEW RESEARCH CENTER
bandwidth due to increases in computer power (resulting from quantum computing). Unless
national political systems around the world change in ways to promote more equitable wealth
distribution, the future will also bring increased stratification of society, fueled by loss of jobs and
decreased access to quality education for lower socio-economic classes. Finally, rising sea levels and
desertification will render large areas uninhabitable, causing huge social migrations and (for some)
increased poverty.”
The chief marketing officer for a technology-based company said, “I am all-in for
innovation and improving the standard of living for all humanity. However ... we need to become
more vigilant about our fascination with technology and self-indulgence. Yes, it does paint a
darker picture and forces a more cautious approach, but some of us are required to do this for the
sake of a more balanced and fair future for all humanity. I’m one of the lucky ones, born in Europe
with a very high standard of living. Same goes for the people behind this research. Let’s be vigilant
of our actions and how we shape the future. We have been in a constant battle with nature and
resources for the past 100 years. In historical terms it was a momentous leap forward in education,
connectivity, traveling, efficiency, etc. But, at the same time, we are all committing an
environmental suicide and behave like there is no tomorrow – only the instant pleasure of
technology. There will not be a tomorrow if we continue to ignore the cause and effect of our
unipolar obsession with technology and self-indulgence.”
www.pewresearch.org
33
PEW RESEARCH CENTER
Sam Gregory, director of WITNESS and digital human rights activist, responded, “My
perspective comes from considering the internet and civic activism. We are at a turning point in
terms of whether the internet enables a greater diversity of civic voices, organizing and
perspectives, or whether it is largely a controlled and monitored surveillance machine. We are also
swiftly moving toward a world of pervasive and persistent witnessing where everything is instantly
watched and seen with ubiquitous cameras embedded in our environment and within our personal
technologies, and where we are able to engage with these realities via telepresence, co-presence
and vicarious virtual experience. This is a double-edged sword. The rise of telepresence robots will
enable us to experience realities we could never otherwise physically experience. This remote
experiencing has the potential to enable the best and the worst in our natures. On the one hand,
we will increasingly have the ability to deliberately turn away from experiencing the unmitigated
pain of the world’s suffering. We might do this for the best of reasons – to protect our capacity to
keep feeling empathy closer to home and to exercise what is termed ‘empathy avoidance,’ a
psychological defense mechanism which involves walling ourselves up from responding
emotionally to the suffering of others. We may also enter the middle ground that Aldous Huxley
captured in ‘Brave New World,’ where narcotizing multisensory experiences, ‘feelies,’ distract and
amuse rather than engage people with the world. Here, by enabling people to experience multiple
dimensions of others’ crises viscerally but not meaningfully, we perpetuate existing tendencies in
activism to view other people’s suffering as a theatrum mundi played out for our vicarious tears
shed in the safety of our physically walled-off and secure spaces. On the other hand, we will
increasingly be presented with opportunities through these technologies to directly engage with
and act upon issues that we care about. As we look at the future of organizing and the need to
better support on-the-ground activism, this becomes critical to consider how to optimize. We also
have a potential future where governments will thoroughly co-opt these shared virtual/physical
spaces, turning virtual activism into a government-co-opted ‘Pokémon Go,’ a human-identity
search engine, scouring virtual and physical spaces in search of dissidents. In a brighter future,
virtual/physical co-presence has the exciting potential to be a massive amplifier of civic solidarity
across geographical boundaries, defying the power of national governments to unjustly dictate to
their citizens.”
Marc Rotenberg, director of a major digital civil rights organization, commented, “There is no
question that the internet has transformed society. We live in a world today far more
interconnected than in the past. And we have access almost instantaneously to a vast range of
information and services. But the transformation has not been without cost. Concentrations of
wealth have increased. Labor markets have been torn apart. Journalism is on the decline, and
democratic institutions are under attack. And there is a growing willingness to sacrifice the free
will of humanity for the algorithms of machine. I do not know if we will survive the next 50 years
unless we are able to maintain control of our destinies.”
www.pewresearch.org
34
PEW RESEARCH CENTER
Adam Popescu, a writer who contributes frequently to the New York Times, Washington Post,
Bloomberg Businessweek, Vanity Fair and the BBC, wrote, “Either we’ll be in space by then, or
back in the trees. Pandora’s box may finally burn us. No one knows what will happen in five years,
let alone 50. It’s now obvious that the optimism with which we ran headfirst into the web was a
mistake. The dark side of the web has emerged, and it’s come bringing the all-too-human
conditions the web’s wunderkinds claimed they would stamp out. Given the direction in the last
five years, the weaponization of the web, it will go more and more in this direction, which
ultimately means regulation and serious change from what it is now. Maybe we won’t be on the
web at all in that period – it will probably be far more integrated into our day-to-day lives. It’s a
science fiction film in waiting. With email, constant-on schedules and a death of social manners, I
believe we have reached, or are close to, our limit for technological capacity. Our addictions to our
smartphones have sired a generation that is afraid of face-to-face interaction and is suffering in
many ways psychologically and socially and even physically in ways that we’ve yet to fully
comprehend. This will impact society, not for the better. Manners, mood, memory, basic quality of
life – they’re all affected negatively.”
Many respondents to this canvassing described the next several years as a pivotal time for
government regulation, adjustments in technology company policies and other reforms. They say
such decisions being made in the next few years are likely to set the course for digital life over the
next half century. Some warn that regulation can be more harmful than helpful if its potential
effects are not carefully pre-assessed.
Mark Surman, executive director of the Mozilla Foundation, responded, “I see two paths over
the next 50 years. On the first path, power continues to consolidate in the hands a few companies
and countries. The world ends up balkanized, organized into blocks, and societies are highly
controlled and unequal. On the other path, we recognize that the current consolidation of power
around a few platforms threatens the open global order we’ve built, and we enact laws and build
technology that promotes continued competition, innovation and diversity.”
Laurie Orlov, principal analyst at Aging in Place Technology Watch, wrote, “The internet, so cool
at the beginning, so destructive later, is like the introduction of the wheel – it is a basis and
foundation for the good, the bad and the ugly. As the wheel preceded the interstate highway
system, so the internet has become the information highway system. And, just like roads, it will
require more standards, controls and oversight than it has today.”
Juan Ortiz Freuler and Nnenna Nwakanma of the Web Foundation wrote, “Allowing people
to increasingly spend time in digital environments can limit unexpected social encounters, which
are key to the development of empathy and the strengthening of the social fibres. In a similar way
www.pewresearch.org
35
PEW RESEARCH CENTER
that gentrification of physical neighborhoods often creates barriers for people to understand the
needs and wants of others, digital environments can thicken the contours of these bubbles in
which different social groups inhabit. In parallel, this process enables a great degree of power to be
amassed by the actors that design and control these virtual environments. Whereas in the past
there was concern with the power of media framing, in the future the new brokers of information
will have more control over the information people receive and receive a steady stream of data
regarding how individuals react to these stimuli. It is becoming urgent to develop processes to
ensure these actors operate in a transparent way. This includes the values they promote are in line
with those of the communities they serve and enabling effective control by individuals over how
these systems operate. Government needs to update the institutions of democracy if it wants to
remain relevant.”
Joly MacFie, president of the Internet Society’s New York Chapter, commented, “Today will be
seen as an inflection point – the end on the initial ‘open’ era, and the start of the second.”
A professional working on the setting of web standards wrote, “Looking ahead 50 years, I
expect that AI will either be more evenly and equitably integrated throughout societies, or that
there will have been AI-driven disasters that jeopardize human and other animal life, or may have
already destroyed life. On the more positive side, and focusing on medical research, I would expect
AI-driven research and simulation of artificial life including cognition would have provided the
tools to cure most disease, as well as to advance human capabilities through bionic augmentation.
On the negative side, I would expect that AI combined with rapidly increasing capabilities of
bioengineering, and with persistent socio-pathological tendencies of a small minority of the
population, could have led to uncontained AI-driven cyberwarfare or biological devastation. A key
determining factor differentiating these two futures might be the magnitude of social investment
in a robust ethical framework for AI applications, and continued emphasis on development of a
just society, with social safety nets, to help mitigate the risks of development of sociopathic
behaviors that would be especially dangerous with easy access to AI.”
www.pewresearch.org
36
PEW RESEARCH CENTER
continue to increase their use of connected technologies to monitor their workforces. However,
workers will also continue to find ways to subvert employer surveillance and control. In many
workplaces, employers will find it difficult to convert big data about employee activities into
actionable insights. Nonetheless, legislators should act to limit the scope of employee surveillance
and threats to employees’ privacy.”
A professor of information science wrote, “When I’m feeling dystopian, I see a world that
looks a little too much like ‘Mr. Robot’ or ‘Person of Interest,’ with government or private
organizations knowing too much about us and having too much control over us. I’d like to believe
that interconnectivity could, instead, provide us with more ubiquitous access to information and
with the ability to establish connections and deliver services across space and time.”
Toby Walsh, a professor of AI at the University of New South Wales, Australia, said, “Like the
Industrial Revolution before it, the Internet Revolution will be seen to have improved people’s
social, economic and political lives, but only after regulation and controls were introduced to guard
against the risks.”
www.pewresearch.org
37
PEW RESEARCH CENTER
Google and Amazon) will get more dominant in the AI age. They would be bigger and have more
data than any government or other mediating institution. They would be beyond control. They
would determine our future and politics would be of little use…. I can envision a world in which
technology is a boon to human progress, but it cannot come about as long as the internet is
dominated worldwide by three firms (with two Chinese competitors in Asia). It is possible that the
current efforts around blockchain or the new work of Tim Berners-Lee may lead to a more
decentralized web. Count me as skeptical.”
Doug Schepers, chief technologist at Fizz Studio, said “The technology is less important than the
laws, policies and social norms that we as a society will adopt to adapt to it.”
Randy Goebel, professor of computing science and developer of the University of Alberta’s
partnership with DeepMind, wrote, “A challenge for an increasingly connected and informed world
is that of distinguishing aggregate from individual. ‘For the greater good’ requires an everevolving
notion and consensus about what the ‘greater’ is. Just like seat belt laws are motivated by a
complex balance of public good (property and human costs) we will have to evolve a planet-wide
consensus on what is appropriate for ‘great’ good.”
William Dutton, professor of media and information policy at Michigan State University,
commented, “We are still in a transitional period, when so much of our time and effort is focused
on getting connected and using technical advances. I could imagine so many devices that
complicate contemporary life, such as the mobile smartphone, disappearing as they become
unnecessary for accomplishing their functions. That said, the future will depend heavily on wise
policy responses, even more so than technical advances.”
www.pewresearch.org
38
PEW RESEARCH CENTER
Amy Webb, founder of the Future Today Institute and professor of strategic foresight at New
York University, commented, “I hope historians’ verdict 50 years from now will be that we made
the right choice in the years 2018-2020 to rethink access to the internet, data ownership and
algorithmic transparency, thus setting all of humanity on a better course for the future.”
A director for an internet registry responded, “There will be ongoing radical development by
which biology, at physical and molecular/genetic scales, will become integrated with digital
technology. We can assume that this will be pervasive throughout society, but both the
applications and the costs and conditions under which they may be accessed are unpredictable.
The greatest determining factor in the overall result will be political rather than technological, with
a range of outcomes between utopian and utterly dystopian.”
www.pewresearch.org
39
PEW RESEARCH CENTER
and only we are doing changes to force fit into the new model of doing business or everyday life,
we are creating a crippled creature that moves in a disgusting way. I nominated this as a
‘jurisdicial Frankenstein.’ This means laws that will apply to the cloud environment but will never
be perfect, and legal security will be threatened.”
Stuart A. Umpleby, a professor and director of the research program in social and
organizational learning at George Washington University, wrote, “The Congressional Office of
Technology Assessment was eliminated by Newt Gingrich in order to put companies, rather than
Congress, in charge of technology. Given unrestrained advancements in digital and biological
technology, we now need such an office more than ever.”
Divina Frau-Meigs, professor of media sociology at Sorbonne Nouvelle University, France, and
UNESCO chair for sustainable digital development, responded, “Currently there is no governance
of the internet proper. Cases like Cambridge Analytica are going to become more and more
common. They will reveal that the internet cannot be entrusted uniquely to monopoly
corporations and their leaders who are not willing to consider the unintended consequences of
their decisions, which are mostly market-competition-driven). A global internet governance
system needs to be devised, with multi-stakeholder mechanisms, that include the voices of the
public. It should incorporate agile consultations on many topics so that individuals can have an
influence over how their digital presence can affect, or not, their real life.”
Jennifer J. Snow, an innovation officer with the U.S. Air Force, wrote, “The internet will
continue to evolve in surprising ways. New forms of governance, finance and religion will spring
up that transcend physical Westphalian boundaries and will pose challenges to existing statebased
governance structures. The internet will fracture again as those founders who seek to return it to
its original positive uses establish and control their own ‘walled gardens,’ inviting in only a select
few to join them and controlling specific portions of the Net separately from nation-states. New
policy and regulations will be required to address these changes and the challenges that come with
them. New types of warfare will arise from internet evolutions but also new opportunities to move
society forward together in a positive manner. States will no longer have the premium on power
and nonstate actors, corporations and groups will be able to wield power at the state, national and
regional level in new and unexpected ways. It will be a disruptive time and dangerous if not
navigated smartly but may also result in some of the greatest advances yet for humanity.”
Peng Hwa Ang, professor of communications at Nanyang Technological University and author of
“Ordering Chaos: Regulating the Internet,” commented, “We know that the future is not linear,
which means that to be accurate I will be painting with broad brush strokes. 1) Laws – It is finally
being recognized that laws are essential for the smooth functioning of the internet. This is a sea
change from the time when the internet was introduced to the public more than 20 years ago. In
www.pewresearch.org
40
PEW RESEARCH CENTER
the future, governments will be increasingly feeling empowered to regulate the laws to their own
political, cultural, social and economic ends. That is, countries will regulate the internet in ways
that express their own sovereignty. There will be a large area of commonality. But there will also
be a sizable area where the laws diverge across borders. 2) Within 50 years, there should be one
common trade agreement for the digital economy. It is difficult to see China carrying on its own
terms. Instead, it is more likely that China will allow foreign companies to operate with little
censorship provided that these companies do not ‘intrude’ into the political arena. 3) It is difficult
to see Facebook continuing to exist in 50 years. 4) The harm from being always on will be
recognized, and so users will spend less time online. Some of the time currently spent by users will
be taken over by AI bots.”
Devin Fidler, futurist and founder of Rethinkery Labs, commented, “Over the last 50 years we
have built a basic nervous system. Now, the challenge is to evolve it to best support human society.
A great place to start is with the many positive and negative externalities that have been
documented around network deployment. Simply amplifying the positive benefits to society for
network activity and curbing network activities that impose an unfunded burden on society as a
whole may be a great framework for creating a networked society that lives up to the enormous
potential these tools unlock. Expect increased regulation worldwide as societies struggle to balance
this equation in different ways.”
David A. Banks, an associate research analyst with the Social Science Research Council, said,
“The character and functionality of the internet will continue to follow the political and social
whims of the major power players in the industry. If these companies continue to engage in
monopolistic practices without competent and reflective regulation, then we can expect an ossified
and highly commercialized digital network. If something major changes then we can expect
something radically different.”
Luis German Rodriguez Leal, teacher and researcher at the Universidad Central de Venezuela
and consultant on technology for development, said, “The new internet will be blended with
human-machine interfaces, AI, blockchain, big data, mobile platforms and data visualization as
main-driven technologies. They will set up a robust and widely accessible Internet of Things. On
the other hand, these will imply a disruptive way of facing everyday activities such as education,
government, health, business or entertainment, among many others. Therefore, innovative
regulation frameworks are urgently required for each of them.”
Julian Jones, a respondent who provided no identifying details, said, “Data security will be vital
as is privacy. It is essential that individuals can have more control over the context in which their
data is used. In the absence of this legislation the consequences for society could be catastrophic.”
www.pewresearch.org
41
PEW RESEARCH CENTER
Fred Baker, independent networking technologies consultant, longtime leader in the Internet
Engineering Task Force and engineering fellow with Cisco, commented, “I suspect that the
expansion of telephone technology and law will inform this discussion. The United States’ 1934
Communications Act was designed to tame a regulated monopoly carrier and prevent the worst of
what that carrier might do with the technology at its disposal. Over the past few decades, the
Federal Communications Commission has tried to interpret the internet through the lens of that
regulation. That has failed, for the most part, for at least two reasons. First, the internet is not a
regulated monopoly. It is a set of companies trying to accomplish various things, some of which
(notably Google, Facebook and their kin) have become very powerful and may require appropriate
regulation or regulatory action to steer in the public interest. A law designed to regulate a
monopoly, and experience with it, may inform a future law, but is not a substitute for it. Second,
the FCC [Federal Communications Commission] tries desperately to understand the internet to be
one two things: a way to carry messages from ingress to egress without inspecting or changing
them (a telecom service), or a way to access an application (an information service). It is neither,
and it is both. Until we have a law that can follow that difference in service model in the internet,
we will find differences between the internet as implemented and the internet as regulated.”
Jennifer Jarratt, owner of Leading Futurists consultancy, commented, “We need new regulation
now that can protect users and the digital world from themselves and itself. With those we could
also have a fully digital government that might be able to handle some of the planet’s big problems.
Expect also new activism and new social orders. In the next 50 years, technological change will
produce significant change – but maybe not as much as we expect or would like. The world will
have become more difficult to live in by then, so we’d better hope tech has some answers.”
www.pewresearch.org
42
PEW RESEARCH CENTER
control over our private thoughts. This will, therefore, be an area of much work with regard to law,
regulation and control of these developments and their use by others for specified legitimate
purposes.”
Jennifer King, director of privacy at Stanford Law School’s Center for Internet and Society, said,
“The last 10 years have demonstrated the risks with unleashing the internet on society with little
accounting for public responsibility. I predict in Western democracies, we will see a greater push
for more regulation and corporate responsibility for the effects of technology. In totalitarian states,
we will see concentrated social control through technology. And across the board, I suspect it will
become increasingly difficult to live a life outside of the reach of technology.”
Tracey P. Lauriault, assistant professor of critical media and big data in the School of
Journalism and Communication at Carleton University, commented, “We are already seeing
platform convergence and the resale of platform data to third parties with whom we do not have a
direct relationship. We already know that data brokerage firms are not regulated and there is very
little regulation when it comes to credit scoring companies. In addition, we are already beginning
to see erroneous social science hiding behind algorithms, not unlike what we saw at the beginning
of the Enlightenment, and we have not even begun to address the social-technical and political
outcomes of junk AI/social sciences (i.e., finding gay people or criminals in facial recognition –
harkening on the bad old days of eugenics and skull measuring). The European Union’s General
Data-Protection Regulation on the right to access information will help, but, for the moment, there
is little individual and aggregate protection. Also, will private sector companies who aggregate, buy
and sell our data, who create individual data shadows or data doppelgangers that become our
representatives in this data world, know more about us than we know about ourselves? What
influence will they have on larger political decision-making? Decision-making over our lives? How
do we correct these systems when they are wrong? How do we adjudicate and context egregious
‘data-based decisions’ in the courts with current intellectual property law? And what of personal
sovereignty and state sovereignty? What of other decision-making systems such as social scores in
China? How with the poor, elderly and disabled be protected from automated decision-making
about social welfare and supports if they do not have assurances that the decision-making about
them are correct? And what of junk coding that persists and does not get removed and just keeps
generating bad decisions? Who audits? Who is accountable? And will these become the new
governors? The future is here and we do not know how to deal with it. The EU is beginning to
address these and holding these companies to account, but our citizens in North America are not
as well versed, and arguably, our governors seem generally less interested in our well-being, or
perhaps are more ignorant of the implications.”
Andreas Kirsch, a fellow at Newspeak House, formerly with Google and DeepMind in Zurich
and London, wrote, “Regulation will force open closed platforms. Information will flow more
www.pewresearch.org
43
PEW RESEARCH CENTER
freely between services. Internet services will become more decentralized again as network
bandwidths will not be sufficient for the data volumes that users will produce by then.
Applications and services will not be coupled to devices anymore but will follow us freely between
different contexts (shared car, home, work, mobile devices).” Anonymous respondents said:
“It is not about the technology itself ... it is about the lack of regulation by the institutions and
their lack of understanding of the general public.”
“With each advance there are concerns about privacy and political abuses and these will need
to be addressed with technology and with innovation in policy and laws.”
“The executives of Facebook will be indicted and their trial will begin the process of reform.
Once we get over the idea that tech executives can commit heinous crimes and we hold them
accountable, the tech world will begin the process of change.”
When asked to look ahead to 2069, respondents largely agreed that connectivity will be both more
pervasive and less visible. A large share predicted that humans and networked devices will
communicate seamlessly and the concept of “going online” will seem archaic. They anticipate that
the internet will “exist everywhere,” turning planet Earth into a cybersphere where connectivity is
as natural as breathing.
Alf Rehn, a professor of innovation, design and management in the school of engineering at the
University of Southern Denmark, commented, “The curious thing will in all likelihood be how
unaware we’ll be of the internet in 50 years. Today, the only time we really reflect on electricity
and plumbing is when they break down. At other times, they’re just there, as self-evident as air. I
believe we will look to digital tools in much the same way. We walk into a room and turn on our
digital streams much like we turn on a light. We wonder how much money is in our bank account,
and just ask the air, and the wall replies (‘You’re slightly overdrawn. Shouldn’t have bought those
shoes. I told you.’). We start cooking, and our kitchen gently suggests we stop doing the Thai fish
stew, because we forgot to tell the kitchen we wanted to do that, so it hasn't ordered fresh
lemongrass. We’ll do a Mediterranean trout dish instead. The only time we reflect over any of this
is when the Net, for whatever reason, cuts out. It usually lasts only a few minutes, but for those
minutes we become like children, stumbling around unsure what to do when not surrounded by
endlessly helpful technology.”
Scott Burleigh, software engineer and intergalactic internet pioneer, wrote, “Machine-tomachine
network communications will become ubiquitous, and computing hardware will have access to all
www.pewresearch.org
44
PEW RESEARCH CENTER
human information; to the extent that hardware becomes intelligent and volitional it will replace
humans in essentially all spheres. Humans’ ability to benefit from this advance will be limited
mainly by our inability to come up with adequate interfaces – graphical user interfaces are a dead
end, voice is simply annoying and nobody types fast enough. The hardware will know everything
and won’t be able to convey it to us.”
Adam Powell, senior fellow at the University of Southern California Annenberg Center on
Communication Leadership and Policy, wrote, “Predicting 50 years out is inherently risky (see all
of those flying cars overhead?). But, barring a catastrophe – epidemic, war – extrapolating from
recent history suggests the internet will become more pervasive, more powerful and less
expensive. Think of electricity, or electric motors; they are ubiquitous, noticed mainly when they
cease to function.”
John Laird, a professor of computer science and engineering at the University of Michigan,
responded, “The internet infrastructure will disappear from public view. It will be ubiquitous,
always on, always available and invisible. Access will be worldwide. What will change will be our
means of interacting with it. Augmented reality will be ubiquitous (much sooner than 50 years),
with essentially everything interconnected, including the human body – and possibly the human
mind. There are many risks, and many ways in which ubiquitous connectivity can and will be
abused, but overall, it will enhance people’s lives. We will go through ups and downs, but there will
be significant advances in security.”
A senior data analyst and systems specialist expert in complex networks responded,
“This is an area where I think a few science fiction writers, such as John Brunner, have seen the
future. The future version of the internet will be more ubiquitous and more seamless (building on
the Internet of Things), but it will also be much less secure, with people suffering damage from
various kinds of hacking on a daily basis. However, this lack of security will gradually become the
‘new normal,’ and the outrage will fade.”
Nigel Hickson, an expert on technology policy development for ICANN based in Brussels,
responded, “I do not think we will be talking about the internet in 50 years’ time. As the internet
becomes ubiquitous it is simply an enabling force like air or water; it’s what we do with it that
becomes more important – is the power used for good, to improve society, enhance freedom and
choice, or is it used to enslave? The internet cannot be divorced from the progress of society itself.
In an enlightened democracy the effect of the internet will have been positive, enhancing freedom
and choice, but in a dictatorship the opposite could well be true.”
www.pewresearch.org
45
PEW RESEARCH CENTER
In 1982, graduate students in the computer science department at Carnegie Mellon University
connected a Coke vending machine to the ARPANET, creating the first “smart device.” The rise of
networked devices, collectively known as the “Internet of Things,” was a dominant theme in the
2014 Pew Research Center-Imagining the Internet report on the Impacts of the Internet by 2025.
When asked four years later to look ahead to 2069, these expert respondents predicted the further
rise of networked devices and extended the concept to include the technical hybridization of the
natural world.
Edson Prestes, a professor and director of robotics at the Federal University of Rio Grande do
Sul, Brazil, wrote, “I believe the internet will no longer exist in the way we see today. It will not be
possible to see the internet as a huge network of connected devices, but instead it will be
something unique that works in a pervasive and transparent way – like air that exists everywhere
so we forget about its existence. We will use the environment to transmit information, via plants,
soil, water, etc. We will develop new processes to take advantage of all resources available in the
environment, e.g., we might use biochemical processes of plants to give support to data processing.
Humans will be naturally adaptable to this pervasive environment. Some people will use
prostheses to get/transmit/visualize and process information, maybe plugged directly in the brain
and working in unison with the brain lobes. The information received from the environment can
be seen as a ‘new sensory input.’ Thus, all interfaces and tools will be totally reshaped: no mouse,
no menus, no ‘blue screens of death.’ Others, from the ‘old school,’ will use plug-and-play wearable
gadgets.”
Valarie Bell, a computational social scientist at the University of North Texas, commented, “In
the coming decades, we’ll have one ‘device’ if any at all. Everything will be voice-print-activated
and/or bio-scanner-activated (retinal scan) so passwords and login details become irrelevant. This
will make identity theft more difficult but not impossible, as no matter what system or technology
people create, other people will immediately develop ways to deviate or breach it. All domiciles’
powered devices will likely be solar-powered or powered in a way other than 20th century
electricity. Personal credit cards, driver’s licenses and other portable documentation that you’d
carry in your wallet would become synced to a single cloud-based account accessible via
bioscannable systems. To buy groceries, simply use your home grocery ‘app’ to open your account
as your pantry, freezer, and fridge order what you're out of. Then robots will pack your order and
self-driving cars with robot delivery staff will restock your kitchen. Later, groceries will appear in
your kitchen in much the same way Capt. Kirk and Mr. Spock used to beam up to the Enterprise on
‘Star Trek.’ Instead of you teaching your young children to read, tie their shoes, do their homework
or clean their room, aids like Alexa that are more developed and can operate in multiple rooms of
the house will do those things. People continue to abdicate their duties and responsibilities to
devices and machines as we’ve become more selfish and self-obsessed. Social networking sites like
Facebook will be holographic. People will likely have one or more implants to allow them to access
www.pewresearch.org
46
PEW RESEARCH CENTER
the internet and to access whatever the future computer will be. People won’t type on computers.
Perhaps you’ll be able to think what you want to type and your system will type it for you while you
eat lunch, watch TV, walk in the park or ride in your self-driving car. It’s also important to
remember that past projections from 50 years ago never predicted the internet but did predict lots
of technology that even now we still don’t have. So we can expect the same with our predictions.”
Stephen Abram, principal at Lighthouse Consulting Inc., wrote, “We will be well beyond apps
and the web in 50 years. The networked information, entertainment and social world will be fully
integrated into biology and networked appliances (not toasters but a full range of new appliances
that may be stand-alone like Google Home but are more likely fully integrated devices into
architecture and spaces).”
Mícheál Ó Foghlú, engineering director and DevOps Code Pillar at Google, Munich, said,
“Looking forward 50 years is almost impossible. I think the biggest trend we can anticipate from
today’s frame is that the huge increase in machine-to-machine intercommunication, the Internet
of Things, will transform the landscape. This will mean all electronic devices will have some form
of built-in intelligence and many systems will layer on top of this massively interconnected
intelligent mesh.”
Peter Eachus, director of psychology and public health at the University of Salford, UK,
responded, “The most fundamental change will be the way in which we interact with this
connected technology. There won’t be tablets or smartphones or screens. We will be able to just
think of a question and the answer will immediately come to mind! The Mindternet is the future!”
A professor and director at a major U.S. university said, “While the Internet of Things will
be touted as time-saving and labor-saving it will present additional challenges due to distraction
and reduce the quality of intrapersonal relations in addition to adding security vulnerabilities.”
www.pewresearch.org
47
PEW RESEARCH CENTER
A member of the editorial board of the ACM Journal for Autonomous and Adaptive
Systems commented, “I envision billions of devices, objects locally interacting with each other,
learning from their activities, usages and users’ feedback and providing instant, on-demand
services not pre-coded or pre-designed. These services are the result of collective interactions
happening locally with no central servers. Ethics and privacy [are] granted by default. When a
user’s request or need cannot be met, devices/objects provide themselves the missing software
(self-coding) or request any missing hardware.”
“We will be much less aware of the internet because it will be mostly seamlessly woven into our
everyday lives.”
“A total integration of human inputs (perceptions) and outputs (actions) with the internet and
the objects and tools around them.”
“Free internet access worldwide will be regarded as a basic human right.”
“People will be seamlessly and continuously interconnected without having to use a device of
any kind.”
“Everything will be stored in cloud storage. Sensors will be everywhere, from parking lots to
agricultural fields.”
“More and more of our spheres – even our bodies – will be more and more integrated into the
network.”
“There will be a cashless society. E-shopping will dominate people’s lives. The Internet of
Things will become a part of us – embedded, for instance, in clothes, thermoses, heating
systems, etc.”
“Due to the lack of transparency and understanding of algorithmic systems and their owners,
humans’ individual autonomy and agency is going to decrease.”
“More connected objects and connected experiences will allow to get over the digital divide and
allow everyone to profit from the digital lifestyle. At the same time advances in green tech will
also allow the connectivity not to be made at the expense of the environment.”
“Your report card could be connected to, say, a restaurant’s app which will make reservations
for you when you get good grades.”
A share of respondents explored the possibilities and challenges of living in a fully networked
world where it is difficult, or even impossible, to disconnect. The following comments illuminate
some of their expectations in the future of constantly connected life.
www.pewresearch.org
48
PEW RESEARCH CENTER
Steven Polunsky, director of the Alabama Transportation Policy Research Center, University of
Alabama, said, “We all know where this is going. We are at the earliest stages of making devices
like electric and water meters ‘smart’ and integrating home accessories with internet functionality.
The issue is whether people will be allowed, by regulation or by practical exercise, to opt out, and
what the effects of that action will be, as well as what efforts will be required to bring services to
those at the fringes. Does government have an obligation, such as led to the creation of the Rural
Electrification Administration or Essential Air Service, that extends to the requirement or
provision of broadband and beyond to the services it enables?”
Helena Draganik, a professor at the University of Gdansk, Poland, responded, “The rules/law of
internet communication will be unified between many countries, which will limit the freedom of
expression. There will grow to be even more dependence upon big platforms (e.g., Facebook) and a
deepening of the monetization of our customs and habits. The marketing industry will grow. The
internet will just be one more, marketing-dependent medium – as press or TV. Yes, in the future
there will be many information technology and artificial intelligence applications and commodities
to simplify our lives. But it is possible that we will not be able to function properly without them.”
Christopher Yoo, a professor of law, communication and computer and information science at
the University of Pennsylvania Law School, responded, “If I had to predict (and undertake the
concomitant risk and inevitable likelihood that some of these predictions will turn out to be
wrong), I would expect more users to become increasingly reliant on their mobile devices and to
rely on them for mobile payments and other functions. Just as cloud computing disintermediated
PC operating systems and created new key intermediaries, such as hypervisor leader VMWare,
these new functions will shake up existing industries and inevitably displace incumbents that are
too slow to innovate.”
Nancy Greenwald, a respondent who provided no identifying details, wrote, “I started on the
early internet in 1983-84 on ‘Dialog,’ with a dial-up connection. Now I talk with my devices, giving
instructions, dictating, etc. What I expect to see is a growing number of tasks we can complete
through the internet, continual increases in collaborative platforms with an increase in a greatly
improved ‘open API’ type of program integration, and an increase in the ways we connect with the
technology (our wearable technology is crude) so that we are continuously connected. I already
www.pewresearch.org
49
PEW RESEARCH CENTER
have the feeling that one of my senses is cut off when I am unable to connect to the internet. I
expect that sense of enabling/dependence to increase.”
A well-known writer and editor who documented the early boom of the internet in
the 1990s wrote, “We will take omniscience over the state of the world for granted because we
will be connected to everything, always. We are therefore all the more likely to be distracted from
asking questions that really matter. On balance, greater knowledge leads to greater happiness –
though there is a lot of distraction to get through along the way.”
Lee Smolin, a professor at Perimeter Institute for Theoretical Physics and Edge.org contributor,
responded, “Many technologies evolve fast until they reach functional maturity, after which how
they function for us evolves slowly. I suspect the internet has already reached, or will shortly reach,
that state.”
www.pewresearch.org
50
PEW RESEARCH CENTER
Zoetanya Sujon, a senior lecturer specializing in digital culture at University of Arts London,
commented, “Based on the cyclical histories of the printing press, telephone, internet, virtual
reality and artificial intelligence, I believe that all technologies are subject to waves, often
characterized by ferment/early development, great claims and excitement whether positive or
negative, and if they reach the mainstream, they will also experience an era of maturity marked by
institutionalization and ‘an era of dominant design.’ After this point, technologies are likely to
become obsolete, adapt or converge, or follow through incremental change – all rather like
knowledge and product cycles.”
A lead QA engineer at a technology group said, “Twenty years ago someone told me that in
the future all of our applications and data would be online. I did not believe it ... and here we are
today. The advances in technology are based on continued availability of electricity that makes
technology and connectivity possible. I have a feeling that while many advances are made, some in
our society will want to separate themselves. Like in the 1950s the big thing was canned goods,
instant meals, and now 50 years later many are going back to cooking from scratch.”
An internet pioneer wrote, “If history is a guide, the 10 most valuable companies in the world
will be different 50 years from now than they are today. These new players will have succeeded in
re-centralizing something that earlier generations had de-centralized. Perhaps we return to
desktop/mobile phone single-vendor dominance. Combined with human-computer interfaces, the
prospect of single-vendor control over the operating system of a substantial portion of your brain
is rather frightening. As to the core internet itself – I suspect it won’t actually change a lot. Just
like railroads or highways, infrastructure sees short periods of time of great innovation, and then a
long plateau. I don’t think the internet has seen much change in the last 10 years aside from being
bigger, colder, harsher and filled with more bad actors, so I suspect that plateau will continue
more or less for another 50.”
A principal researcher for one of the world’s top five technology companies
commented, “What technology makes possible in 50 years depends on what technology exists in
50 years. Will Moore’s Law and related semiconductor accelerations be extended through
quantum, optical, or some other computing? A breakthrough there in the next 20 years would lead
to unimaginable consequences in 50 years. But it seems more likely that they won’t, so we can
expect a slow realization of the full capabilities of technology that is not qualitatively different from
today’s. That leaves substantial room for increased capability as cloud computing and the Internet
of Things get worked out with modest assists from data science and machine learning, and as our
attentional balance shifts from novelty and eye-catching visual design to utility and productivity.”
www.pewresearch.org
51
PEW RESEARCH CENTER
A number of respondents shared colorful descriptions of what they expect the world might look
like in 2069.
Garland McCoy, founder and chief development officer of the Technology Education Institute,
wrote, “On the first day there was analog voice and, behold, it was good. On the second day there
was human-generated data/content, and it was pleasing to the people. On the third day machines
began to talk directly to machines and this was seen as excellent indeed. On the fourth day,
machines began to design their own network of networks (e.g., LoRaWAN, a device-to-device
architecture), and behold great efficiency spread out upon the land. On the fifth day humans began
to leave their homes and assemble at the town square to talk among themselves face-to-face and
this brought great joy to the multitudes. On the sixth day, just as the wise men from the
Semiconductor Industry Association had predicted, the world was unable to generate enough
electricity to feed all of the chips/devices the wise men had created and darkness descended upon
the land. On the seventh day the people rested because that was all they could do. And so endeth
the lesson.”
Baratunde Thurston, futurist, former director of digital at The Onion and co-founder of the
comedy/technology startup Cultivated Wit, wrote, “With land and servers, Amazon was able to
accelerate the merger of the space formerly referred to as ‘the internet’ and the realm once called
‘meatspace,’ or ‘in real life,’ such that there is no longer a distinction – it is all referred to now as
‘The Prime Network.’ ... Once it was proven in 2045 that a hybrid human-networked intelligence
could manage and draft legislation far better than inconsistent and infinitely corruptible humans,
the U.S. Congress was replaced with a dynamic network model accounting for the concerns of
citizens yet bound by resource constraints and established laws. This happened too late to save
Miami, which is now only accessible by automated submarine, historical tours or VR re-creations,
but it did help rally the resources required to halt The Ten-Year Burn in California and restore
much of Lower Manhattan. Americans now spend roughly 30 percent of their waking hours in SR
(simulated reality) environments. Many spend this time reliving revised personal histories which
make them the most popular students in high school even though industrial school farms were
abolished 25 years ago and replaced by personalized Mental Training Plenaries that dynamically
adjusted to the learning styles and needs of each student. Another 20% of waking hours are spent
passively consuming immersive narratives customized to each person. In order to maintain social
cohesion, however, these personalized narratives have overlapping characters, plot points and
themes so that people have something to talk about when they encounter their fellow humans.
Americans split the rest of their time between eating, picking up litter and serving on the
obligatory Algorithmic Oversight Committees. Advertising has been banned. Once we launched the
360 Accounting Project to measure the impact of nearly all human endeavors and score them on
various elements, the practice of advertising was found to have a negative social, financial,
emotional, ecological and moral return on investment. Any human or hybrid engaged in
www.pewresearch.org
52
PEW RESEARCH CENTER
advertising is disconnected from The Prime Network for six hours on a first offense, one day for a
second offense and permanently for a third offense. Amazon is exempt from the advertising ban
per the Terms of Service that govern all Prime citizens.”
Jamais Cascio, research fellow at the Institute for the Future, wrote, “I imagine three broad
scenarios for AI in 50 years. No. 1, EVERYWARE, is a crisis-management world trying to head off
climate catastrophe. Autonomous systems under the direction of governance institutions (which
may not be actual governments) will be adapting our physical spaces and behaviors to be able to
deal with persistent heat waves, droughts, wildland fires, category 6 hurricanes, etc. Our routines
will be shaped by a drive to a minimal footprint and a need to make better longer-term decisions.
This may not be ‘green fascism’ precisely, but that will be a common invective. The dominant
design language here is *visible control* – of public spaces, of economic behavior, of personal
interactions, etc. AI is a climate-protective Jiminy Cricket with an attitude. No. 2,
ABANDONWARE, is also crisis-driven, but here various environmental, economic and political
crises greatly limit the role of AI in our lives. There will be mistrust of AI-based systems, and
strong pushback against any kinds of human-displacement. This likely results from political and
economic disasters in the 2040s-ish linked to giving too much control to AI-based systems:
institutional decisions driven by strategies to maximize profits and control, while minimizing
uncertainty and risk. AIs messing around with elections, overriding community decisions and
otherwise pushing aside fuzzy emotional thinking with algorithmic logic goes swiftly from being
occasionally annoying to infuriatingly commonplace. The dominant design language for AI here is
submissive. AI is still around, but generally whimpering in the corner. No. 3, SUPERWARE, is the
world described in the first answer (AI common but largely invisible) turned up to 11. In this
scenario, AI systems focus on helping people live well and with minimal harm to others. By 2069,
the only jobs performed by humans in the post-industrial, post-information world require
significant emotional labor, unique creative gifts or are simply done out of the pleasure of doing
them. The newly developed world is still adapting, but what amounts to the end of 19th century
industrial capitalism forces this change. AI-based systems are dealing with climate, global health,
and the like, but in ways meant to increase human well-being over the long term. Most people
born before 2020 hate this, seeing it as ‘robo-nanny state socialism’ and ‘undermining human
dignity’ even as they take advantage of the benefits. The dominant design language for AI here is
‘caring.’ Machines of Loving Grace, whether you like it or not.”
Ebenezer Baldwin Bowles, author, editor and journalist, responded, “The next 50 years? A
time frame ending in 2069? As grandpa would say, ‘I can’t imagine.’ But we must try or else fall
silent. 1) The best and brightest will communicate brain-to-brain through implants linked to
synapses altered by quantum surgery. Encrypted and delivered by carbon-silicone hybrid
technology, this radical expression of the desire to communicate will create new systems of power
and control by the planet’s ruling class. 2) Global nation-states, empowered by iron-fisted control
www.pewresearch.org
53
PEW RESEARCH CENTER
of electronic media and financial systems, protected by police drones and robots through
continuous surveillance systems, and sustained by a willing populous, will oversee legions of
workers dedicated to the maintenance of the ruling class of the 1%. 3) The development of no-cost
neighborhood-based replicator stations will provide unlimited access for everyone to nutritious
food, comfortable clothing suitable to local climates, every imaginable item necessary to maintain
a household, and personal necessities linked to popular concepts of comfort and entertainment.
The replicator system, an advanced expression of today’s 3D printing technology, will serve as a
means of control of the working and professional classes – a chicken in every pot times 10. So,
robots and drones with the Evil Eye to watch and control the people. Unlimited food, clothing and
shelter to cow the masses into happy servitude. Total reliance on AI and its tendrils to supply the
necessities of life. What a wonder to behold in 2069. Think back to 1969. Even the most
imaginative thinkers missed the one crucial aspect of digital control of everyday life in 2018: the
surveillance camera. Who back then could imagine the total loss of privacy and personal
independence we live with today? We are swallowed up by digital influences now. In 50 years the
influences shall morph into total control, and the world we know now shall be devoured by electric
ones and zeroes, one after another in the rapid march to dissolution.”
A research scientist who works for Google said, “You want a 50-year prediction? I’m not
sure what to say. Google is only 20 years old – would you have predicted that (and all of the side
effects) back in 1968 (50 years ago)? Likewise, Amazon is 24 years out. My point is that predicting
tech changes in the online/software space is really, really hard. Remember the rise (and fall, and
rise?) of walled gardens? Did anyone predict the fall of AOL back when it was the biggest company
around? A few things I can predict with confidence: 1) There will be new business models that we
do not yet know about. Amazon was enabled by a host of technologies that didn’t exist in 1968.
Play that same tune forward. 2) There will be a backlash against the Internet of Things. Just sayin’.
3) Eventually, we’ll figure out how to do sufficiently high frame-rate and precision registration so
that VR/AR actually works. Both will be interesting; both have the possibility of being
worldchangers. (But I don’t know how that will happen yet. Probably, it will happen in a way we
don’t yet understand.) 4) Bandwidth will eventually make it into the entire third world. That will
change the online landscape as much as when the ARPANET became open for commercial
www.pewresearch.org
54
PEW RESEARCH CENTER
purposes. (That is, dramatically.) 5) The social effects of connectivity (especially in the third world)
+ bandwidth + radicalized pockets of folks will make the current internet battles seem tame. AI
will be important, but it’s not going to be the big driver.”
The chief marketing officer for a technology-based company said, “The Internet of
Things and AI will exponentially help to automate and organize society and the world at large by
enhancing existing infrastructure and innovating new ones.”
www.pewresearch.org
55
PEW RESEARCH CENTER
Andrew Tutt, an expert in law and author of “An FDA for Algorithms,” said, “We are still only
about to enter the era of complex automation. It will revolutionize the world and lead to
groundbreaking changes in transportation, industry, communication, education, energy, health
care, communication, entertainment, government, warfare and even basic research. Self-driving
cars, trains, semi-trucks, ships and airplanes will mean that goods and people can be transported
farther, faster and with less energy and with massively fewer vehicles. Automated mining and
manufacturing will further reduce the need for human workers to engage in rote work. Machine
language translation will finally close the language barrier, while digital tutors, teachers and
personal assistants with human qualities will make everything from learning new subjects to
booking salon appointments faster and easier. For businesses, automated secretaries, salespeople,
waiters, waitress, baristas and customer support personnel will lead to cost savings, efficiency
gains and improved customer experiences. Socially, individuals will be able to find AI pets, friends
and even therapists who can provide the love and emotional support that many people so
desperately want. Entertainment will become far more interactive, as immersive AI experiences
come to supplement traditional passive forms of media. Energy generation and health care will
vastly improve with the addition of powerful AI tools that can take a systems-level view of
operations and locate opportunities to gain efficiencies in design and operation. AI-driven robotics
(e.g., drones) will revolutionize warfare. Finally, intelligent AI will contribute immensely to basic
research and likely begin to create scientific discoveries of its own.”
Arthur Bushkin, an IT pioneer who worked with the precursors to ARPANET and Verizon,
wrote, “Of course, the impact of the internet has been dramatic and largely positive. The devil is in
the details and the distribution of the benefits.”
Mícheál Ó Foghlú, engineering director and DevOps Code Pillar at Google, Munich, said,
“Despite the negatives I firmly believe that the main benefits have been positive, allowing
economies and people to move up the value chain, ideally to more rewarding levels of endeavor.”
Perry Hewitt, a marketing, content and technology executive, wrote, “On an individual basis, we
will think about our digital assets as much as our physical ones. Ideally, we will have more
transparent control over our data, and the ability to understand where it resides and exchange it
for value – negotiating with the platform companies that are now in a winner-take-all position.
www.pewresearch.org
56
PEW RESEARCH CENTER
Some children born today are named with search engine-optimization in mind; we’ll be thinking
more comprehensively about a set of rights and responsibilities of personal data that children are
born with. Governments will have a higher level of regulation and protection of individual data. On
an individual level, there will be greater integration of technology with our physical selves. For
example, I can see devices that augment hearing and vision, and that enable greater access to data
through our physical selves. Hard for me to picture what that looks like, but 50 years is a lot of
time to figure it out. On a societal level, AI will have affected many jobs. Not only the truck drivers
and the factory workers, but professions that have been largely unassailable – law, medicine – will
have gone through a painful transformation. Overall I am bullish in our ingenuity to find a higher
and better use for those humans, but it seems inevitable that we’ll struggle through a murky dip
before we get there. By 2069, we’ll likely be out the other end. My biggest concern about the world
50 years out is the physical condition of the planet. It seems entirely reasonable that a great deal of
our digital lives will be focused on habitable environments: identifying them, improving them,
expanding them.”
David Cake, an active leader with Electronic Frontiers Australia and vice chair of the ICANN
GNSO Council, wrote, “Significant, often highly communication and computation technologically
driven, advances in day-to-day areas like health care, safety and human services, will continue to
have a significant measurable improvement in many lives, often ‘invisible’ as an unnoticed
reduction in bad outcomes, will continue to reduce the incidence of human-scale disasters.
Advances in opportunities for self-actualisation through education, community and creative work
will continue (though monetisation will continue to be problematic).”
Jeff Jarvis, director of the Tow-Knight Center at City University of New York’s Craig Newmark
School of Journalism, commented, “One need be fairly cynical about one’s fellow humans and
somewhat hubristic about one’s own exceptional abilities to argue that most people will act against
their own self-interest to adopt technologies that will be harmful to them. This is why I am driven
nuts by the contentions that we have all become addicted to our devices against our will, that the
internet has made us stupid in spite of our education, that social media has made us uncivil no
matter our parenting, as if these technologies could, in a mere matter of a few years, change our
very nature as human beings. Bull. This dystopian worldview gives people no credit for their
agency, their good will, their common sense, their intelligence and their willingness to explore and
experiment. We will figure out how to adopt technologies of benefit and reject technologies that
www.pewresearch.org
57
PEW RESEARCH CENTER
harm. Of course, there will be exceptions to that rule – witness America’s inability to come to
terms with an invention made a millennium ago: gunpowder. But much of the rest of the civilized
world has figured that one out.”
Andrew Odlyzko, professor at the University of Minnesota and former head of its Digital
Technology Center and the Minnesota Supercomputing Institute, said, “Assuming we avoid giant
disasters, such as runaway climate change or huge pandemics, we should be able to overcome
many of the problems that plague humanity, in health and freedom from physical wants, and from
backbreaking or utterly boring jobs. This will bring in other problems, of course.”
Pedro U. Lima, an associate professor of computer science at Instituto Superior Técnico, Lisbon,
Portugal, said, “Most of the focus on technology and particularly AI and machine learning
developments these days is limited to virtual systems (e.g., apps for travel booking, social
networks, search engines, games). I expect this to move, in the next 50 years, into networking
people with machines, remotely operating in a myriad of environments, such as homes, hospitals,
factories, sport arenas and so on. This will change work as we know it today, as it will change
medicine (increasing remote surgery), travel (autonomous and remotely-guided cars, trains,
planes), entertainment (games where real robots, instead of virtual agents, evolve in real
scenarios). These are just a few ideas/scenarios. Many more, difficult to anticipate today, will
appear. They will bring further challenges on privacy, security and safety, which everyone should
be closely watching and monitoring. Beyond current discussions on privacy problems concerning
‘virtual world’ apps, we need to consider that ‘real world’ apps may enhance many of those
problems, as they interact physically and/or in proximity with humans.”
Timothy Leffel, research scientist, National Opinion Research Center at the University of
Chicago, predicted, “Future historians will observe that, in many ways, the rise of the internet over
the next few decades will have improved the world, but it hasn’t been without its costs that were
sometimes severe and disruptive to entire industries and nations.”
Dave Gusto, co-director of the Consortium for Science, Policy and Outcomes at Arizona State
University, commented, “Fifty years is a terrifically long time for forecasting. A lot might be riding
on, for example, what happens with the current conflict around net neutrality and the way that
public or private interests get to shape the net from now forward. But within either pathway –
public-interest dominated or private-interest dominated – the ability of some actors to enjoy the
highest-end benefits and many actors to use what they can access or can manage to learn is a likely
contour to the overall system. I think that a vast diversity of uses will characterize the future
system, focusing on experience, entertainment and education, enhanced by AR and VR.”
www.pewresearch.org
58
PEW RESEARCH CENTER
Many respondents to this canvassing agreed that internet advancement is likely to lead to better
human-health outcomes, although perhaps not for everyone. As the following comments show,
experts foresee new cures for chronic illnesses, rapid advancement in biotechnology and expanded
access to care thanks to the development of better telehealth systems.
Steve Crocker, CEO and co-founder of Shinkuro Inc., internet pioneer and Internet Hall of Fame
member, responded, “Life will improve in multiple ways. One in particular I think worth
mentioning will be improvements in health care in three distinct ways. One is significantly better
medical technology related to cancer and other major diseases. The second is significantly reduced
cost of health care. The third is much higher and broader availability of high-quality health care,
thereby reducing the differences in outcomes between wealthy and poor citizens.”
Susan Etlinger, an industry analyst for Altimeter Group expert in data, analytics and digital
strategy, commented, “Many of the technologies we see commercialized today began in
government and university research labs. Fifty years ago, computers were the size of walk-in
closets, and the notion of personal computers was laughable to most people. Today we’re facing
another shift, from personal and mobile to ambient computing. We’re also seeing a huge amount
of research in the areas of prosthetics, neuroscience and other technologies intended to translate
brain activity into physical form. All discussion of transhumanism aside, there are very real
current and future applications for technology ‘implants’ and prosthetics that will be able to aid
mobility, memory, even intelligence, and other physical and neurological functions. And, as nearly
always happens, the technology is far ahead of our understanding of the human implications. Will
these technologies be available to all, or just to a privileged class? What happens to the data? Will
it be protected during a person’s lifespan? What happens to it after death? Will it be ‘willed’ as a
digital legacy to future generations? What are the ethical (and for some, religious and spiritual)
implications of changing the human body with technology? In many ways, these are not new
questions. We’ve used technology to augment the physical form since the first caveman picked up
a walking stick. But the key here will be to focus as much (or more) on the way we use these
technologies as we do on inventing them.”
Bernie Hogan, senior research fellow at Oxford Internet Institute, wrote, “Tech will make life
better for individuals but not for societies. Life-saving drugs, genetic medicine, effective talk
therapy, better recommender systems will all serve individuals in a satisfying way. I am concerned,
www.pewresearch.org
59
PEW RESEARCH CENTER
however, that these will create increased dependency and passivity. We already have trends
toward better-behaved, less-experimental and less-sexually-active youth. The increased sense that
one’s entire life is marked from cradle to grave will create a safer and more productive life, but
perhaps one that is a little less low-risk and constrained.”
Kenneth Grady, futurist and founding author of The Algorithmic Society blog, responded, “Fifty
years from now today’s notions of privacy will feel as out of date as horse and buggy transportation
feels to us. Our homes, transportation, appliances, communication devices and even our clothes
will be constantly communicating as part of a digital network. We have enough pieces of this today
that we can somewhat imagine what it will be like. Through our clothes, doctors can monitor in
real time our vital signs, metabolic condition and markers relevant to specific diseases. Parents
will have real-time information about young children. The difference in the future will be the
constant sharing of information, data updates and responses of all these interconnected devices.
The things we create will interact with us to protect us. Our notions of privacy and even liability
will be redefined. Lowering the cost and increasing the effectiveness of health care will require
sharing information about how our bodies are functioning. Those who opt out may have to accept
palliative hospice care over active treatment. Not keeping track of children real-time may be
considered a form of child neglect. Digital will do more than connect our things to each other – it
will invade our bodies. Advances in prosthetics, replacement organs and implants will turn our
bodies into digital devices. This will create a host of new issues, including defining ‘human’ and
where the line exists between that human and the digital universe – if people are always
connected, always on are humans now part of the internet?”
Danil Mikhailov, head of data and innovation for Wellcome Trust, responded, “My view is that
the internet and related digital tech such as AI 50 years from now will have mostly positive effects,
but only if we manage its development wisely. In health, the pervasiveness of powerful algorithms
embedded in mobile tech doing things like monitoring our vitals and cross-referencing with our
genetic information, will mean longer and healthier lives and the disappearance of many diseases.
Similarly, AI embedded in devices or wearables can be applied to predict and ameliorate many
mental health illnesses. However, there is potential for there to be huge inequalities in our
societies in the ability of individuals to access such technologies, causing both social disruption
www.pewresearch.org
60
PEW RESEARCH CENTER
and new causes for mental health diseases, such as depression and anxiety. On balance, I am an
optimist about the ability of human beings to adjust and develop new ethical norms for dealing
with such issues.”
Dan Robitzski, a reporter covering science and technology for Futurism.com, commented, “The
powers that be are not the powers that should be. Surveillance technology, especially that powered
by AI algorithms, is becoming more powerful and all-present than ever before. But to look at that
and say that technology won’t help people is absurd. Medical technology, technology to help
people with disabilities, technology that will increase our comfort and abilities as humans will
continue to appear and develop.”
Emanuele Torti, a research professor in the computer science department at the University of
Pavia, Italy, responded, “The digital revolution will bring benefits in particular for health,
providing personalized monitoring through Internet of Things and wearable devices. The AI will
analyze those data in order to provide personalized medicine solutions.”
João Pedro Taveira, embedded systems researcher and smart grids architect for INOV INESC
Inovação, Portugal, wrote, “The most noticeable change for better in the next 50 years will be in
health and average life expectancy. At this pace, and, taking into account the developments in
digital technologies, I hope that several discoveries will reduce the risk of death, such as cancer or
even death by road accident. New drugs could be developed, increasing the active work age and
possibility maintaining the sustainability of countries’ social health care and retirement funds.”
Jay Sanders, president and CEO of the Global Telemedicine Group, responded, “Haptics will
afford the ability to touch/feel at a distance so that in the medical space a physician at one location
will literally be able to examine a patient at a distance.”
www.pewresearch.org
61
PEW RESEARCH CENTER
internet technology to solve human health problems to make citizens’ lives better and improve
their access to care and services to improve their health outcomes. The benefits of the internet in
the health care industry have continued to improve access to care and services, particularly for
elderly, disabled or rural citizens. Digital tools will continue to be integrated into daily life to help
the most vulnerable and isolated who need services, care and support. With laws supporting these
groups, benefits in these areas will continue and expand to include behavioral health and
resources for this group and for others. In the area of behavioral health in particular, digital tools
will provide far-reaching benefits to citizens who need services but do not access them directly in
person. Access to behavioral health will increase significantly in the next 50 years as a result of
more enhanced and widely available digital tools made available to practitioners for delivering
care to vulnerable populations, and by minimizing the stigma of accessing this type of care in
person. It is a more affordable, personalized and continuous way of providing this type of care that
is also more likely to attain adherence.”
Many experts foresaw a future where the integration of technology and the human body would
lead to a hybridization of humanity and technology.
Barry Chudakov, founder and principal of Sertain Research and author of “Metalifestream,”
commented, “In 50 years the internet will not be a place to access through a device; it will be the
all-surrounding ether of actions and intentions as machine intelligence and learning merge with
human intelligence. This will be a natural evolution of adopting the logic of our tools and adjusting
our lives accordingly. Pathways to digital life will be neural pathways inside our bodies and brains.
We will eat our technology. What is now external mediated through devices will become neural,
mediated through neural triggers along neural pathways. Having gone (and living) inside us, the
merger with our tools and devices will continue to accelerate due to advances in machine learning.
Human identity will morph into an open question, an ongoing discussion.”
Sam Lehman-Wilzig, associate professor and former chair of the School of Communication,
Bar-Ilan University, Israel, wrote, “Given the huge (and completely unpredicted) changes of the
‘internet’ over the past 50 years, this question demands out-of-the-box thinking, which I will do
here. Literally. In my estimation, within the next 50 years the internet will mainly become the
platform for brain-to-brain communication, i.e., no keyboard, no voice, no screen, no text or
pictures – merely ‘neuronic’ communication (thought transmission) at the speed of light, with
internet speeds reaching terabytes per second, if not more than that. This also means that the
main ‘content’ will be various forms of full-experience VR, fed directly to our brains by
professional content providers – and perhaps (a bit science-fictiony at this stage) from our brains
www.pewresearch.org
62
PEW RESEARCH CENTER
to other brains as well. The consequences of such a ‘hive mind’ communication are difficult (if not
impossible) to predict, but certainly it will constitute a radical break with past human society.”
Frank Kaufmann, president of Filial Projects and founder and director of the Values in
Knowledge Foundation, said, “Virtually nothing from today’s internet will be recognizable 50 years
from now. Connectivity will become ever more ethereal and divorced from devices. Speeds will
have exceeded what can any longer be sensed by the human organism. Storage will seem limitless,
as it will exceed all possible need. Most connectivity will be integrated into the biological
organism.… Tech will enable creative people to create more. It will enable good people to do more
good. It will enable lazy people to be more lazy. It will enable bad people to do more bad. It will
enable family and social people to be closer and more loving. It will enable lonely and isolated
people to become more isolated. It will enable radical advances in all things people do – sports,
arts, medicine, science, literature, nature exploration, etc.”
Karen Oates, director of workforce development for La Casea de Esperanza, commented, “At the
rate at which technology is evolving, the internet as we currently know it and interact with it will
have morphed into something very different. I can see people allowing implants in their bodies so
they can connect to whatever the internet becomes – leveraging it as an auxiliary brain. This also,
however, opens the door for manipulation and potential control of people. Like anything,
technology can be used for good or evil. Much will be dependent on to what extent an individual is
willing to sacrifice independence for comfort, security, etc.”
Several other respondents voiced concerns about this future. A law professor based at a U.S.
university said, “The book ‘Re-Engineering Humanity’ provides a reasonable description of the
slippery, sloped path we’re on and where we seem likely to be heading. The authors’ big concern is
that humans will outsource so much of what matters about being human to supposedly smart
technical systems that the humans will be little more than satiated automatons.”
David J. Krieger, co-director of the Institute for Communication & Leadership in Lucerne,
Switzerland, wrote, “Everything will be ‘personalized’ but not individualized. The European
Western paradigm of the free and autonomous individual will no longer be a major cultural force.
Network collectivism will be the form in which human existence, now no longer ‘humanist’ will
play itself out. There will be no other life than digital life and no one will really have the
www.pewresearch.org
63
PEW RESEARCH CENTER
opportunity to live offline. And if so, then there will probably be a three-class society consisting of
the cyborgs, the hybrids and the naturals. This will of course generate new forms of social
inequality and conflict.”
Despite the likely drawbacks many respondents see the hybrid future as a strong possibility.
Mike Meyer, a futurist and administrator at Honolulu Community College, commented, “The
world in 50 years is likely to be very difficult to imagine or understand in today’s language. The
options available will be contingent on many layers of both technology and human adaption that
will occur over the next 50 years. This will be true as the steady acceleration of the rate of change
continues based loosely on Moore’s Law leading to true quantum computing. Genetic engineering
combined with nano components that may also be bioelectronic in nature will allow planetary
network communication with implants or, perhaps, full neural lace. The primary distinction will
be between those people with full communication plus memory and sensor augmentation versus
those who choose not to use artificial components in their bodies. Everyone will use a planetwide
network for all communication and process activity whether through augmentation or very small
headbands or other options that are not implanted.”
Ray Schroeder, an associate vice chancellor at the University of Illinois, Springfield, wrote,
“Connected technologies and applications will become much more seamlessly integrated into
people’s lives. Technologies are emerging, such as MIT’s AlterEgo, that point to practical telepathy
in which human thought will directly connect with supercomputers – and through those
computers with other people. This kind of thought-based communication will become ubiquitous
through always-on, omnipresent networks. Personal devices will fade away as direct connectivity
becomes ubiquitous. These advances will enable instant virtual ‘learning’ of new ideas and the
whole range of literature. One will be able to ‘recall’ a novel or a treatise as if one had studied it for
years. Such will be the state of augmented memory. There will be attempts to apply new
rules/laws, but technological capability will most often trump artificial restrictions. This will
further empower people, by the power of their purchases and choice-to-use to set standards of
acceptability and preference.”
David Klann, consultant and software developer at Broadcast Tool & Die, responded, “Further
integration of humans and machines is inevitable. More devices will be implanted in us, and more
of our minds will be ‘implanted’ in devices. The inevitable ‘Singularity’ will result in changes to
humans and will increase the rate of our evolution toward hybrid ‘machines.’ I also believe that
new and modified materials will become ‘smart.’ For instance, new materials will be ‘self-aware’
and will be able to communicate problems in order to avoid failure. Ultimately, these materials
will become ‘self-healing’ and will be able to harness raw materials to manufacture replacement
parts in situ. All these materials, and the things built with them will participate in the connected
www.pewresearch.org
64
PEW RESEARCH CENTER
world. We will see continued blurring of the line between ‘real’ and ‘virtual’ life.” Anonymous
respondents predicted:
“Artificial general intelligence and quantum computing available in a future version of the
cloud connected to individual brain augmentation could make us augmented geniuses,
inventing our daily lives in a self-actualization economy as the conscious-technology
civilization evolves.”
“There is a probability of technological singularity. So far all the trends lead to it; it is hard to
imagine a future in which this does not happen.”
“Connective symbiosis – human-human, machine-human, human-machine – will continue to
thicken.”
“Implants in humans that continuously connect them to the web will lead to a loss of privacy
and the potential for thought control, decline in autonomy.”
The technology visionaries surveyed described a much different work environment from the
current one. They say remote work arrangements are likely to be the rule, rather than the
exception, and virtual assistants will handle many of the mundane and unpleasant tasks currently
performed by humans.
Ed Lyell, longtime internet strategist and professor at Adams State University, wrote, “If we can
change the governance of technology to focus on common good growth and not a division of
winner/loser then we can see people having more control over their lives. Imagine that the tough,
hard work, dangerous jobs are done by machines guided by computers and AI. We can see the
prototype of these in how the U.S. is now fighting wars. The shooting is done by a drone guided by
a smart guy/gal working a 9-to-5 job in an air-conditioned office in a nice town. Garbage could be
picked up, sorted, recycled, all by robots with AI. Tedious surgery completed by robots and
teaching via YouTube would leave the humans to the interesting and exciting cases, not the
redoing of same lessons to yet more patients/students. Humans could live well on a 20-hour work
week with many weeks of paid vacation. Having a job/career could become a positive, not just a
necessity. With 24/7 learning and just-in-time capacity, people could change areas or careers
many times with ease whenever they become bored. This positive outcome is possible if we
collectively manage the creation and distribution of the tools and access to the use of new
emerging tools.”
Jim Spohrer, director of the Cognitive OpenTech Group at IBM Research-Almaden, commented,
“Everyone will have hundreds of digital workers working for them. Our cognitive mediators will
know us in some ways better than we know ourselves. Better episodic memories and large
www.pewresearch.org
65
PEW RESEARCH CENTER
numbers of digital workers will allow expanded entrepreneurship, lifelong learning and focus on
transformation.”
Kyle Rose, principal architect, Akamai Technologies, wrote, “As telepresence and VR become
more than research projects or toys, the already small world will shrink further as remote
collaboration becomes the norm, resulting in major social changes, among them allowing the
recent concentration of expertise in major cities to relax and reducing the relevance of national
borders. Furthermore, deep learning and AI-assisted technologies for software development and
verification, combined with more abstract primitives for executing software in the cloud, will
enable even those not trained as software engineers to precisely describe and solve complex
problems. I strongly suspect there will be other, unpredictable disruptive social changes analogous
to the freer movement of capital enabled by cryptocurrencies in the last decade.”
Ken Goldberg, distinguished chair in engineering, director of AUTOLAB and CITRIS at the
University of California, Berkeley, said, “I believe the question we’re facing is not ‘When will
machines surpass human intelligence?’ but instead ‘How can humans work together with
machines in new ways?’ Rather than worrying about an impending Singularity, I propose the
concept of Multiplicity: where diverse combinations of people and machines work together to solve
problems and innovate. In analogy with the 1910 High School Movement that was spurred by
advances in farm automation, I propose a ‘Multiplicity Movement’ to evolve the way we learn to
emphasize the uniquely human skills that AI and robots cannot replicate: creativity, curiosity,
imagination, empathy, human communication, diversity and innovation. AI systems can provide
universal access to sophisticated adaptive testing and exercises to discover the unique strengths of
each student and to help each student amplify his or her strengths. AI systems could support
continuous learning for students of all ages and abilities. Rather than discouraging the human
workers of the world with threats of an impending Singularity, let’s focus on Multiplicity where
advances in AI and robots can inspire us to think deeply about the kind of work we really want to
do, how we can change the way we learn and how we might embrace diversity to create myriad
new partnerships.”
www.pewresearch.org
66
PEW RESEARCH CENTER
knowledgeable sources. Information that was once accessed through print materials that were not
available to everyone and often out of date is now much more readily available to many more
people. Ensuring access is another huge issue with internet 2.0/AI. Access to these tools is not
guaranteed even within the U.S. – presumably one of the best places in the world to be wired. In
many cases, access to current technology in developing areas of the world allows populations to
skip expensive intermediate steps and use tools in a way that improves their quality of life.
Ensuring that people all over the world have access to tools that can improve their lives is an
important social justice issue.”
Divina Frau-Meigs, professor of media sociology at Sorbonne Nouvelle University, France, and
UNESCO chair for sustainable digital development, responded, “The most important trend to
follow is the way game/play will become the new work. Convergence of virtual reality and
immersive devices will modify the rules determining how we interact with each other and with
knowledge and information in the future. These ‘alternative’ realities will enable more simulations
of situations in real life and will be necessary in decision-making every step of our daily lives. We
will need to be conscious of the distinction between game and play, to allow for leisure time away
from rule-bound game-as-the-new-work. This will be particularly necessary for environmental
issues to be solved creatively.”
Estee Beck, assistant professor at the University of Texas and author of “A Theory of Persuasive
Computer Algorithms for Rhetorical Code Studies,” responded, “Society will shift toward
educating the public on reading and writing code at an accelerated rate. Coding literacy will
become part of K-12 curricula to prepare citizens for both STEM-related careers and
consumeroriented DIY solutions of tech problems. On the latter, because of the mass coding
literacy spread in primary and secondary schooling, the ‘handyman’ will evolve into a tech tinkerer
or handyman 2.0. Already acquainted with basic and intermediate home maintenance of basic
www.pewresearch.org
67
PEW RESEARCH CENTER
lighting, plumbing and painting, the handyman 2.0 will fix code in home appliances, run software
updates to modify and personalize processes in the home. The handyman 2.0 might run their own
server and develop a self-contained smartphone and security system to protect against internet-
related attacks. For those unable or uninterested in being a handyman 2.0, they can hire general
and specialized contractors from a new industry of handymen 2.0. This industry – with public and
private certifications – will employ hundreds of thousands of laborers and enjoy revenues in the
billions.”
Hume Winzar, associate professor and director of the business analytics undergraduate program
at Macquarie University, Sydney, Australia, wrote, “Working and study at a distance will be
normalized, so lifestyle options will be wider. We won’t need to live/work/study in a major city to
enjoy the best of what is available. Done right, it will expand opportunity for many, too.”
Barrack Otieno, general manager at the Africa Top-Level Internet Domains Organization, wrote,
“I expect technology to enhance the work environment. The internet will mostly be used to
enhance communication, coordination and collaboration.”
Benjamin Kuipers, a professor of computer science at the University of Michigan, wrote, “In the
post-World War II era, many people believed that American society was essentially benevolent,
providing opportunities for political, economic and social advancement for individuals and
families over decades and generations. This was somewhat true for the majority, but dramatically
untrue for many minorities. We may have the opportunity to provide this societal benevolence for
everyone in our society. The technological, often digital, tools we are creating have the promise of
greatly increasing the resources available in society. While it may be possible to automate some
current jobs, people have an intrinsic need for meaningful work. If we can use these new resources
to support them, many jobs can be created to provide meaningful work for many people, and to
improve the environment for everyone in society. Some examples of such jobs are child and elder
care, and creation and maintenance of green spaces ranging from urban parks to rural farms to
wilderness environments and many others. A national service requirement for young people gets
certain kinds of work done, but also provides training in practical skills and practical
responsibility, and also exposes individuals to the diversity of our society. Technological change
produces resources that allow new things to be done and reduces certain constraints on what can
be done. But we need to learn which goals we should pursue.”
Lane Jennings, a recent retiree who served as managing editor for the World Future Review
from 2009 to 2015, wrote, “Entire classes of humans (drivers, construction workers, editors,
medical technicians, etc.) are likely to be replaced by AI systems within the next 50 years. Whether
individual members of such groups feel their lives have been improved or made worse will vary
depending on many factors. Suffice it to say that public support of some kind to give displaced
www.pewresearch.org
68
PEW RESEARCH CENTER
workers the means to live in relative security and comfort is essential. Moreover, this support must
be provided in a way that preserves self-respect and promotes optimism and ambition. A world of
former workers who perceive themselves as having been prematurely retired while machines
provide the goods and services they once supplied seems to me highly unstable. To be happy, or at
least contented, people need a purpose beyond simply amusing themselves and passing time
pleasantly. One of the major functions of the internet in 2069 may be to facilitate contact between
people with skills who want to work and jobs that still need doing in spite of high-tech robots and
ubiquitous AI.”
Mark Crowley, an assistant professor expert in machine learning and core member of the
Institute for Complexity and Innovation at the University of Waterloo, Ontario, Canada, wrote,
“Technology affects people asymmetrically. Diseases will be cured with machine learning, profits
will rise with automation and artists, engineers and scientists will be able to do more with less time
and resources than ever before. However, many people will lose the only jobs they’ve ever known,
and many others will feel alienated and left behind. Will society take steps to adapt its social
standards? Will education adapt to prepare each generation for the reality ahead rather than
focusing on the past? Will we allow people to live, with dignity, their own life, even if rapid
technological changes leave them without a job that we would traditionally call ‘useful’ or
productive? That depends on politics.”
Josh Calder, a partner at the Foresight Alliance, commented, “Changes will be for the better if
the wealth generated by automation is spread equitably, and this will likely require significant
changes to economic systems. If wealth concentration is accelerated by automation, the average
person could be worse off.”
If the future is to change as dramatically and rapidly as many of the survey respondents believe,
the world will see seismic shifts in norms and in what might be considered “normal” life.
Cliff Lynch, director of the Coalition for Networked Information, responded, “Over the next 20 to
30 years I expect to see enormous renegotiation of the social, cultural and political norms
involving the digital environment.”
Alistair Nolan a senior policy analyst in the OECD Directorate for Science, Technology and
Innovation, wrote, “I speculate that individuals’ interaction with digital technologies will become
much more pervasive and intimate than it is already. Digital technology will be used to counter
some of the stresses created by economic development and a digital culture. Digital avatars, for
example, might provide intelligent company for the old and lonely, coaching those subject to
www.pewresearch.org
69
PEW RESEARCH CENTER
psychological disorders, encouraging and guiding the sedentary to adopt healthier lifestyles, and
so on. But changes and societal stresses brought by digital technologies may require a fundamental
overhaul of the social contract. A new digital social contract will likely be needed, the specifics of
which we cannot be sure now, but the contours of which we see suggested today in proposals
ranging from universal basic income to institutionally mandated time free from digital distraction.
The hope is that political processes allow our social arrangements to adjust at a pace
commensurate with broader technological change, and that dysfunction in political processes is
not aggravated by digital technologies. It has been commented that when humankind attempts to
take astronauts to Mars the primary challenge will not be technological. Instead, it will be social:
namely, the ability of unrelated individuals to live in close confinement for long periods of time. At
the level of entire polities, in a similar way, our primary challenge may be living together in civil
ways, attending to the full range of human needs, while the technology brings opportunities to
carry us forward, or carry us off course.”
Greg Shannon, chief scientist for the CERT Division at Carnegie Mellon University’s Software
Engineering Institute, said, “Pervasive/complete/competing memories – capture/network/storage
tech will allow complete digital records of each life, with fast recall for discussion, disagreements
and manipulation. What will it mean to not have to remember, that you can recall the video with
higher fidelity than one could ever remember? This will disrupt social norms. Communities
specified by degrees of anonymity and other variable social norms. With pervasive
sensing/monitoring, communities can define and enforce norms. From everyone wears green on
April 20 to verbal violence is OK (or not) to which laws are well-defined and must be followed
100% of the time (what does it mean to really stop at a stop sign?). AI and IT (information
technology) can define, enforce and update norms at scale and quickly…. No one is perfect and
social norms in communities will vary with AI/IT helping ensure/permit the varied norms.
Nonlocality of communities. We already see this today with the various groups – mailing lists,
conference calls, website, hashtags, etc. – that define communities that can be very tight/loose,
small/large local/global. This might impact happiness; if everyone physically around you is a
stranger (not in one of your communities), what will that mean for the physiological aspects of
happiness – touch, smell, tastes, complex sounds and sights? At a technical level, the RF (radio
frequency) signature of [an] individual will become increasingly important as the wired last mile
disappears. Social norms will include RF – peaceful or aggressive/harmful. And you won’t be able
to hide it [any] more than you can hide walking down the street.”
Betsy Williams, a researcher at the Center for Digital Society and Data Studies at the University
of Arizona, wrote, “Free internet-connected devices will be available to the poor in exchange for
carrying around a sensor that records traffic speed, environmental quality, detailed usage logs, and
video and audio recordings (depending on state law). There will be secure vote-by-internet
capabilities, through credit card or passport verification, with other secure kiosks available at
www.pewresearch.org
70
PEW RESEARCH CENTER
public facilities (police stations, libraries, fire stations and post offices, should those continue to
exist in their current form). There will be a movement online to require real-name verification to
comment on more reputable sites; however, this will skew participation tremendously toward
men, and the requirements will be reversed after a woman is assaulted or killed based on what she
typed in a public-interest discussion.”
Pamela Rutledge, director of the Media Psychology Center, responded, “Starting with
Generation Z and going forward, internet and 24/7 real-time connectivity will no longer be viewed
as a ‘thing’ independent from daily life, but integral, like electricity. This has profound
psychological implications about what people assume as normal and establishes baseline
expectations for access, response times and personalization of functions and information.
Contrary to many concerns, as technology becomes more sophisticated, it will ultimately support
the primary human drives of social connectedness and agency. As we have seen with social media,
first adoption is noncritical – it is a shiny penny for exploration. Then people start making
judgments about the value-add based on their own goals and technology companies adapt by
designing for more value to the user – we see that now in privacy settings and the concerns about
information quality…. Technology is going to change whether we like it or not – expecting it to be
worse for individuals means that we look for what’s wrong. Expecting it to be better means we look
for the strengths and what works and work toward that goal. Technology gives individuals more
control – a fundamental human need and a prerequisite to participatory citizenship and collective
agency. The danger is that we are so distracted by technology that we forget that digital life is an
extension of the offline world and demands the same critical, moral and ethical thinking.”
Geoff Livingston, author and futurist, commented, “Technology will become a seamless
experience for most people. Only the very poor who cannot afford technology and the very rich
who can choose to separate themselves from it will be free from connectedness. When I consider
the current AI conversation, I often think the real evolution of sentient beings will be a hybrid
connectedness between human and machine. Our very existence and day-to-day experience will be
through an augmented experience that features faster thinking and more ethereal pleasures. This
brings a question of what is human? Since most of us will be living in a machine-enhanced world,
the perspective of human reality will always be in doubt. Most will simply move through their
existence without a thought, able to change and alter it with new software packages and
algorithms, accepting their reality as the new normal. Indeed, perception will become reality.
There will be those who decry the movement forward and wish for yesteryear’s unplugged mind.
The counter movement against the internet of 2070 will be significant, and yet much like today’s
Luddite, it will find itself in the deep minority. For though the cultural implications will be
significant, the internet of 2070 offers the world a much more prosperous and easier life. Most will
choose comfort over independence from devices.”
www.pewresearch.org
71
PEW RESEARCH CENTER
Danny Gillane, a netizen from Lafayette, Louisiana, commented, “The content owners will
become the platform companies (Disney, Time Warner, etc.), and the platform companies will
become the content owners (Comcast, Netflix, etc.). In the U.S., we will give up more privacy to
gain more convenience. We will have to choose between paying with our wallets or paying with our
personal information in order to keep up with the Joneses. Collaboration and communication will
become less personal as more of it will be done through virtual reality and through our devices.
The promise of worldwide connection will lessen as Europe places restrictions on tech companies
to protect its citizens’ rights, but the U.S. will pass laws to protect shareholders even at the expense
of its citizens’ rights. Unless the focus of technology innovation moves away from consumer
entertainment and communication products (such as social networks) and more toward medical
and scientific advances, we will see fewer people truly benefiting from the internet. The money
that fuels America’s politics already fuels its legislative efforts, or lack of, with regard to
technology. So, I actually don’t think we’ll see any actual change, unless one considers for-profit
companies having an even larger presence in more parts of our lives more often and in more
ways.”
www.pewresearch.org
72
PEW RESEARCH CENTER
Justin Reich, executive director of MIT Teaching Systems Lab and research scientist in the MIT
Office of Digital Learning, responded, “The trends toward centralization and monopolization will
persist. The free, open internet that represented a set of decentralized connections between
idiosyncratic actors will be recognized as an aberration in the history of the internet. Today’s
internet giants will probably be the internet giants of 50 years from now. In recent years, they’ve
made substantial progress in curtailing innovation through acquisitions and copying. As the
industry matures, they will add regulatory capture to their skill sets. For many people around the
world, the internet will be a set of narrow portals where they exchange their data for a curtailed set
of communication, information and consumer services.”
Michael R. Nelson, a technology policy expert for a leading network services provider who
worked as a technology policy aide in the Clinton administration, commented, “We will see more
change and disruption in the next 10 years than we have seen in the last 20. If governments and
incumbents allow it, we could see twice as much. All we know about 2069 is that data storage,
network capacity and tools to turn data into knowledge will be basically unlimited and cost almost
nothing. But, we also know that the wisdom needed to use the power of technology will not be
available to everyone. And we also know that political forces will try to create scarcity and favor
some groups over others. Let us hope that the engineers innovate so fast that consumers have the
tools and choices they need to overcome such constraints.”
Guy Levi, chief innovation officer for the Center for Educational Technology, based in Israel,
wrote, “Digital tools will be part of our body inside and remotely, and will assist us in decision-
making constantly, so it will become second nature. Nonetheless, physical feelings will still be
exclusively ‘physical,’ i.e., there will be a significant difference between the ‘sensor-based feelings’
and real body feelings, so human beings will still have some advantages over technology. This, I
believe, will last forever. Considering this, physical encounters among people will become more
and more important and thus relationships, especially between couples, will prosper. It will be the
return of LOVE.”
Many of these experts expect that – despite some people’s worries over privacy issues – digital
experiences will be far more personalized in 2069. One likely trend: Instead of having to directly
communicate requests to a device, AI-enabled, database-fed digital technologies will anticipate
individuals’ needs and provide customized solutions.
www.pewresearch.org
73
PEW RESEARCH CENTER
of the degree of automation. Technology will assume the role of a polite personal assistant who will
seamlessly bow in and out. Technology based on learned patterns of behavior will arrange many
things in our lives and suggest additional options.”
Peter Reiner, professor and co-founder of the National Core for Neuroethics at the University of
British Columbia, Canada, commented, “The internet will remain a conduit for information about
us as well as a tool for us to access information about the world. Whilst many commentators
rightly worry about the degree to which apps can know about us today, we are only at the early
stages of corporate and governmental surveillance of our inner lives. In 50 years’ time, apps will be
remarkably more sophisticated in terms of their knowledge about us as agents – our wants and
desires, our objectives and goals. Using that information, they will be able make decisions that
align with our personal goals much better than they can do today, and as this happens they will
become bona fide extensions of our minds – digital (or as seems likely, quantum-based)
information-processing interfaces that are always available and seamlessly integrate with the
human cognitive toolkit. These cognitive prostheses will be so much a part of our everyday lives
that we will barely notice their existence. Our reliance upon them will be both a strength and a
weakness. Our cognitive prowess will substantially expand, but we will feel diminished in their
absence.”
David Zubrow, associate director of empirical research at the Carnegie Mellon Software
Engineering Institute, said, “Networked devices, data collection and information on demand will
become even more ubiquitous. I would hope that better curation of information along with its
provenance occurs. The trend of digital assistants that learn your preferences and habits from all
the devices that you interact with will become integrated with each other and take on a persona.
They may even act on your behalf with a degree of independence in the digital and physical worlds.
As AI advances and becomes more independent and the internet becomes the world in which
people live and work, laws for responsibility and accountability of the actions of AI will need to be
made.”
Gary Kreps, distinguished professor of communication and director of the Center for Health and
Risk Communication at George Mason University, wrote, “Future computing systems will be fully
integrated into everyday life, easy to access and use, and adaptable to meeting individual
preferences and needs. These devices will serve as integrated personal assistants that can
www.pewresearch.org
74
PEW RESEARCH CENTER
intuitively provide users with relevant information and support. There will be no need for typing in
requests, since systems will be voice- and perhaps even thought-activated. These systems will
adapt to user communication styles and competencies, using familiar and easy to understand
messages to users. These messages will be presented both verbally and visually, with the ability to
incorporate vivid examples and relevant interesting stories for users. Information content will
build upon user preferences, experiences and needs. These personal computing systems will learn
about users and adapt to changing user needs, assisting users in accomplishing important tasks
and making important decisions. These systems will also automatically network users to relevant
personal and professional contacts to facilitate communication as desired by users. The systems
will also help users control other forms of technology, such as transportation, communication,
health care, educational, occupational, financial, recreational and commercial applications. Care
must be taken to program these systems to be responsive to user preferences and needs, easy to
use, adaptive to changing conditions and easy for users to control.”
Mike Meyer, futurist and administrator at Honolulu Community College, commented, “It is
becoming clear that, as human numbers increase to 10 billion and beyond in the next 50 years,
diversity will be more and more valuable. The very nature of the technology that will become part
of our bodies ... [It] will shape the very nature of our communities and the natural result will be
homogenization of the species. The nature of [the] planet will become predominantly urban with
constant instantaneous communication. We are already well on the way to a planetary culture
based on current metropolitan areas. This is a tremendous benefit allowing the move to AI-based
management following universally defined and expanded rights. The desire will be for change and
difference, innovation and originality to counter the growing sameness. This may, finally,
eliminate the problem of irrational bigotry, racism and xenophobia. But that will lead to personal
augmentation and, probably, genetic engineering to regain diversity under our individual control.
A major challenge that I see is the management of virtual worlds for people with specific ideas or
ideals who wish to and could live in the world as they want it to be. How will this be handled
physically (‘The Matrix’ model) and morally? Living as master of a slave plantation may be desired
by some. Should that be an option with no ‘real’ people involved? Overall the tremendous
expansion of options will be good. But more questions will arise from this and answers may be
difficult.”
Ian Rumbles, a quality-assurance specialist at North Carolina State University, said, “Fifty years
from now the internet will be available to us through us thinking, versus using a keyboard or
speaking. The display of data will be visible only to the user and how that display is shown will be
totally customized for that user. The ability to obtain answers to questions and look up
information in a format that is defined by the user will greatly improve the lives of people.”
www.pewresearch.org
75
PEW RESEARCH CENTER
Could it be true that technology will finally create more free time? Some respondents in this study
expect that the evolution of digital technologies will allow for more leisure activities and less
“work.” Some predict people may choose to live most of their lives in a virtual reality that lacks the
messy authenticity of real life. They also predict that in the widening global media marketplace of
the future individuals will have access to a wider range of entertainment options than ever before.
Dan Schultz, senior creative technologist at the Internet Archive, said, “The world is about to
have a LOT more time on its hands, a culture-redefining level of newfound time. Governments will
need to figure out how to ensure people are compensated for that time in ways that don’t correlate
to capitalistic value, and people are going to need creative outlets for their free time. We’re going
to need better mental health services; we’re going to need to finally redefine the public education
system to shift away from the 19th century factory model. It will either be a golden age for
invention, leisure, entertainment and civic involvement, or it will be a dystopia of boredom and
unemployment.”
James Gannon, global head of e-compliance for emerging technology, cloud and cybersecurity at
Novartis, responded, “In 50 years machine-to-machine communication will have reduced a lot of
menial decision-making for the average person. Smart-home technology manages the basic
functions of the household, negating the need for many manual labor roles such as cleaners and
gardeners. Many services are now delivered remotely such as telehealth and digital therapeutics….
Technology and the internet have already dramatically increased the standard of living for billions
of people; this trend will not cease.”
Chao-Lin Liu, a professor at National Chengchi University, Taiwan, commented, “If we can
handle the income and work problems, lives will be easier for most due to automation.”
Paola Perez, vice president of the Internet Society chapter in Venezuela and chair of the LACNIC
Public Policy Forum, responded, “Technology will make everything in our lives. We won’t drive, we
won’t cook. Apps are going to be adapted to all our needs. From the moment we wake up we are
going to have technology that cooks for us, drives for us, works for us and suggests ideas for our
work. Problems are going to be solved. But all our data is going to be known by everybody, so we
won’t have private lives.”
Alex Smith, partner relationship manager at Monster Worldwide, said, “Everything will be
centered around saving us time – giving us back more time in our days.”
A professor of communications said, “Simple, mundane tasks will be taken care of by AI,
allowing more time for creative thinking, arts, music and literature.”
www.pewresearch.org
76
PEW RESEARCH CENTER
David Wells, the chief financial officer at Netflix at the time of this canvassing, has an idea for
how to fill all of that free time. He predicted, “Continued global connectedness with our
entertainment, music and news will mean global popularity of some media with a backdrop of
local flavor that may be regional and/or hyper local. 3D visual (virtual) rendering will evolve and
become integrated into user interfaces, discovery interfaces along with AI assistants, and will
heavily define learning and entertainment.”
Gabor Melli, senior director of engineering for AI and machine learning for Sony PlayStation,
responded, “By 2070, most people will willingly spend most of their lives in an augmented virtual
reality. The internet and digital life will be extraordinary and partially extraplanetary. Innovations
that will dramatically amplify this trajectory are unsupervised machine learning, fusion power and
the wildcard of quantum computing.”
Valarie Bell, a computational social scientist at the University of North Texas, commented,
“While the gadgets and tools we may have in the future may result in more conveniences, like
when ovens turned into microwaves, we find with technology that we trade quality and uniqueness
for convenience and uniformity. What tastes better and provides a better experience? The
homemade chocolate cake Grandma made from scratch with attention to great ingredients and to
baking the cake until it’s perfectly moist OR the microwaved chocolate-cake-for-one? The
microwave cake takes less than 10 minutes and you simply add water, but Grandma’s cake is not
over-processed, and you taste the real butter, real vanilla, real chocolate instead of powdered
butter flavoring and powdered chocolate substitute. Technology will bring us things faster,
perhaps even cheaper, but not necessarily better.”
Michel Grossetti, a sociologist expert in systems and director of research at CNRS, the French
national science research center, wrote, “The boundaries between private life and work or public
life will continue to blur.”
Some experts expect that digital advances will lead to better communication among disparate
groups, resulting in stronger interpersonal relationships and positive community development. A
number of respondents said that physical barriers to communication and community building will
mostly disappear over the next half century. They are hopeful that greater connectivity will lead to
better collaboration in response to major world problems, more equitable distributions of wealth
and power and easier access to information and resources.
Tomas Ohlin, longtime professor at Linköping and Stockholm universities in Sweden, predicted,
“AI will exist everywhere. The internet will, after a few decades, be replaced by a more value-added
surface on top of our present system. Its governing will be truly decentralized, with participation
www.pewresearch.org
77
PEW RESEARCH CENTER
from many. Cultural differences will exist on this surface, with borders that will differ from the
present. However, there will not be as many borders as today; this new information society is a
society with flexible borders. Human beings are friendly, and the world we create reflects this.
Communication and contact between everybody is a fundamental and positive resource that will
lead to fewer conflicts.”
Bryan Alexander, futurist and president of Bryan Anderson Consulting, responded, “I’m
convinced we’ll see individuals learn how to use technologies more effectively, and that collectively
we’ll learn how to reduce harm.”
Charles Zheng, a researcher into machine learning and AI with the U.S. National Institute of
Mental Health, commented, “Life will not qualitatively change much for people in the middle and
upper classes of society. The biggest impact will be to the lower classes, and will mostly be positive.
The increase in information gathering in all levels of society will also improve the efficiency of
social welfare programs. Access to information becomes democratized as cities start offering free,
basic Wi-Fi and the government hosts AI educational programs which can teach young people how
to find jobs and access public resources. The increase in networking also makes ... social
nonprofits more effective at helping the disadvantaged. Government accountability is also
improved now that people at all levels of society can leave reviews about government services
online.”
Craig Mathias, principal at Farpoint Group, an advisory firm specializing in wireless networking
and mobile computing, commented, “Civilization itself centers on and thus depends upon
communication of all forms. The more we communicate, the better the opportunities for peace and
prosperity on a global basis. It would be difficult to imagine communications without the internet,
now and especially in the future.”
Gene Crick, director of the Metropolitan Austin Interactive Network and longtime U.S.
community telecommunications expert, wrote, “Genuine universal technology access has become a
vital issue for every community. AI/IT can make powerful tools, resources and opportunities
available to anyone interested. To help rhetoric become reality, we could adopt and insist on a few
fundamental principles, including standards for openness and accountability. How? Just a notion
but perhaps a modernized version of the National Science Foundation internet administration
transfer two decades ago. Though the outcome was far from pretty, those who participated felt we
got the job done. Today’s improved communications tools could make possible a much simpler,
more widespread ‘grassroots’ discussion and decision process.”
www.pewresearch.org
78
PEW RESEARCH CENTER
integrated in our life and appliances, as a virtual extension of our physical world. Physical location
[will] become less important, blurring the notion of workplace, home, vacation, traveling. In that
world, humans will have easy access to mostly all intellectual resources, but companies will be
fighting for human attention. Advertising is already too efficient, diverting attention already.
Mitigating these threats will become essential to maintain a healthy humanity.”
Liz Rykert, president at Meta Strategies, a consultancy that works with technology and complex
organizational change, responded, “We will see more and more integration of tools that support
accountability. An early example of this is the use of body cams by police. The internet will let us
both monitor and share data and images about what is happening, whether it is a devastating
impact of climate change or an eventful incident of racism. Continued access to tools of
accountability and access to knowledge and collaborative opportunities will support people to be
both bold and collaborative as they seek new solutions. The internet will be the base to support
these efforts as well as the platform that will continue to serve as the means for how we will work
together to respond to problems either urgent (like a flood or fire) or longer-term like solving
problems like affordable housing.”
Matt Belge, founder and president of Vision & Logic, said, “Humanity has always strived to be
connected to other humans, and writing, publishing, art and education were all efforts to serve this
desire. This desire is so deeply seated, this desire for connection, that it will drive everything we
do. Privacy will become less of a concern and transparency will become more of the norm in the
next 50 years. Therefore, I expect technology to enable deeper and more personal connections
with fewer secrets and greater openness. Specifically, AI will help people with like interests work
together, form deeper relationships and collaborate on advancing our entire species. I believe
humans are always striving for more and more connection with other humans and technology is
evolving in ways to facilitated this.”
Sam Ladner, a former UX researcher for Amazon and Microsoft, now an adjunct professor at
Ontario College of Art & Design, wrote, “We will continue to see a melding of digital and analog
‘selves,’ in which humans will now consider their digital experiences less and less divorced from
their face-to-face experiences. Face-to-face social connections will become ever more precious, and
ever more elusive. Having an ‘in real life’ relationship will be a commodity to be exploited and a
challenge to keep. Physical experiences will increasingly be infused with digital ‘backchannel’
experiences, such as an ongoing digital conversation either in text, images or VR, while the
physical event carries on. Likewise, IRL (in real-life) events will become even more exclusive,
expensive and a source of cultural capital. Isolated people will fail to see their isolation before it
reaches a desperate point, because collectively, we will fail to see physical connections as a key
ingredient to ward off loneliness. Loneliness will take on a new meaning; digital friends will assist
some isolated people, but loneliness will focus more on lack of human touch, and face-to-face eye
www.pewresearch.org
79
PEW RESEARCH CENTER
contact. New medical disorders will emerge, based on this social withdrawal, and given the aging
demographic, a public policy crisis will overwhelm nation-states’ budgets and capabilities. Lonely,
aging, physically infirm people may find relief in online forums of all sorts, but we will be
surprised to learn what a total absence of IRL interaction will yield.”
Peggy Lahammer, director of health/life sciences at Robins Kaplan LLP and legal market
analyst, commented, “Historically access to natural resources, with limited intelligence on how to
best use those resources, provided the means to survive and prosper. As we continue to become
more specialized in our expertise and less skilled in many tasks required to survive, we are more
dependent on others with specialized talents. I believe the internet and a connected world have
fueled this transformation and will continue to do so in the next 50 years. The internet will
continue to connect people around the globe and cause instability in areas where people have
limited resources, information or specialized skills necessary to thrive.”
Bert Huang, an assistant professor in the Department of Computer Science at Virginia Tech
focused on machine learning, wrote, “I believe the internet can meet the promise of helping people
connect to all of humanity. The main concern I see with the internet is that it plays counter to
human intuitions about scale. When humans see thousands of like-minded individuals on the
internet, it is too easy to believe that those thousands of people represent all of humanity. One
promise of the internet is that it would allow people to interact with, and learn from, individuals
with widely different backgrounds, unifying the human species in way that was previously
impossible. Unfortunately, the more recent effect has apparently been that people are further
entrenched in their own narrow views because they are surrounded on the internet with
inconceivably large numbers of people sharing their own views. These large numbers make it
difficult for people to fathom that other valid views exist. I believe technology can and will help
alleviate this problem.”
A technical information science professional commented, “The daily living ‘operations’ will
change drastically from today – how we work, how we take care of family, how we ‘commute’ from
place to place, how we entertain and so on. However, the fundamental of living, creating and
maintaining meaningful relationships with others will be more dominant focus of our lives, and
those concerns and efforts will not change.”
Several of the expert respondents who said they believe humanity will be better off in the future
thanks to digital life said that in 50 years individuals will have greater autonomy and more control
over their personal data.
Eileen Donahoe, executive director of the Global Digital Policy Incubator at Stanford University,
commented, “I envision a dramatic change in terms of how we think about people’s ownership and
www.pewresearch.org
80
PEW RESEARCH CENTER
control of their own data. People’s data will be seen as a valuable commodity and platforms will
arise to facilitate data sovereignty for individuals. If we move toward development and deployment
of platforms and systems that allow individuals autonomy to choose when and where they
exchange their data for goods and services, this will constitute an important positive step toward
wider distribution of the benefits of a data-driven society.”
Greg Lloyd, president and co-founder at Traction Software, responded, “The next 50 years will
see performance of hardware, storage and bandwidth increase and cost decrease at a rate no less
than the past 50 years. This means that the resources available to any person – at the cost of a
current smartphone and network subscription – will be close to the resources supporting a Google
regional center. This will turn the advertising supported and privacy invasive economic model of
the current internet on its head, making it possible for anyone to afford dedicated, private and
secure resources to support a Prospero and Ariel-like world of certified and secure services. That
people agreed to grant access to their most private resources and actions to platform companies in
order to support use of subsidized internet services will become as oddly amusing as the fact that
people once earned their living as flagpole sitters. Your smartphone and its personal AI services
will be exactly that: your property, which you pay for and use with confidence. When you use
certified agents or services, you’ll have choices ranging from free (routine commerce, public library
or government services) to fabulously expensive (the best legal minds, most famous pop stars,
bespoke design and manufacturing of any artifacts, membership in the most exclusive ‘places’). In
all cases your personal smartphone (or whatever it turns into) will help you negotiate enforceable
contracts for these services, monitor performance and provide evidence any case of dispute. Think
Apple with a smart lawyer, accountant, friend and adviser in your smartphone, not Facebook
becoming Silicon Valley’s version of Terry Gilliam’s ‘Brazil.’”
R “Ray” Wang, founder and principal analyst at Silicon Valley-based Constellation Research,
said, “The new internet can also be a place where we decentralize human rights, enabling an
individual to protect their data privacy and stay free. Keep in mind privacy is not dead. It’s up to us
as a society to enforce these human rights.”
www.pewresearch.org
81
PEW RESEARCH CENTER
The majority of respondents to this study are in agreement that digital life is likely to improve the
lives of people at the top of the socioeconomic ladder over the next few decades. A large share of
those who predicted that internet use will produce change for the worse for most individuals over
the next 50 years expressed concerns that an extension of current trends will lead to a widening
economic divide that leaves the majority in the dust of the privileged class.
Michael Kleeman, a senior fellow at the University of California, San Diego, and board member
at the Institute for the Future, wrote, “Because of the economic disparity the new technologies will
be used with those with access to more resources, financial and technical. The digital divide will
not be one of access but of security, privacy and autonomy.”
Jillian C. York, director of international freedom of expression for the Electronic Frontier
Foundation, commented, “I don’t believe that technology will be a net negative; rather, I worry and
suspect that it will make life better for some of us but worse for others. Much of the technology
coming out of Silicon Valley aims to serve elites, when we should be aiming toward equality for
all.”
Zoetanya Sujon, a senior lecturer specializing in digital culture at University of Arts London,
commented, “In my view, and drawing from the growth of global big tech companies and
decreased pluralization of global platforms, I believe that in 50 years, the economic and cultural
www.pewresearch.org
82
PEW RESEARCH CENTER
divides between rich and poor, developed and developing nations, technologically advanced and
disadvantaged will continue to grow. These divides are serious and already take place within urban
centers, between developing and developed nations, and between rural and urban areas, to name
only a few sites of division. Thus, for those with capital, including access to new technologies and
the literacies that come with them, life will likely involve wearable and ubiquitous computing
based on internet and platformed communication…. These kinds of tools will likely be available
only to those with the economic and cultural capital to access them.”
John Laudun, a respondent who provided no identifying details, commented, “The next 50 years
is going to be great for a percentage of humans smaller than the percentage of humans for whom
things will probably get worse. We continue to forget that 75% of the world’s populations are
effectively peasants, individuals (living in families, groups, etc.) who engage in subsistence
agriculture. Too often when we project into the future we imagine ourselves, people like us or the
people we think we see. But there are hosts of groups that we do not see. How will technological
advances, and their various implementations, help or hurt them? No one, for example, could have
predicted the explosion in micro-transactions connecting villagers to one another and a wider
world thanks to the cellphone.”
Christopher Leslie, lecturer in media, science and technology studies at South China University
of Technology, wrote, “There will be many opportunities for consumers and entrepreneurs in the
internet of the future, but the technology will mostly enhance the businesses and countries that
already are ahead. It seems likely that a different kind of networking technology, perhaps truly
decentralized and certainly separated from telecommunications companies, will be developed to
challenge the inequalities fostered by today’s use of internet technology. The general trend in the
technological society to this point has been that more people have received more benefits to their
lives. This is in terms of any meaningful metric: health care, education, political participation,
sense of self. This will continue into the next 50 years. However, the inequalities perpetrated by
the modern use of digital technology will mean that not all people will benefit. The overall trend
will be positive, but some ways of life and some categories of people will suffer a detriment that
may be extreme.”
John Willinsky, professor and director of the Public Knowledge Project at Stanford Graduate
School of Education, explained why he selected the automated survey response that digital life will
be mostly beneficial for most individuals’ lives over the next few decades: “I say ‘mostly for the
better’ as both praise and critique, because the ‘mostly’ speaks to the continuing inequities in the
distribution of the ‘better,’ and – while ‘mostly’ suggests a majority of benefits – it will take a great
deal of concern and effort to ensure that that those benefits are distributed with some lesser degree
of inequality than previously to more people and, by the same token, more people need to
participate in the processes behind that distribution.”
www.pewresearch.org
83
PEW RESEARCH CENTER
Fernando Barrio, director of the law program at the Universidad Nacional de Rio Negro,
Argentina, commented, “The ubiquitous-tech society will imply a better, more enjoyable life for
those being part of it. Wearable technology, tech implants, AI-medicine, autonomous robot
workers and companions and many other coming technologies will allow humans to reach new
limits of what to do and expect. However, the question is, with an ever-increasing income
concentration at global scale in almost every country, how many members of the society will be
able to be part of the enjoyment of that ubiquitous, hyper-connected, AI-tech society?”
Elizabeth Feinler, the original manager of the ARPANET Network Information Center and an
Internet Hall of Fame member, said, “As the internet matures, I hope the big guys will remember
the little guys. As a pioneer, I remember when the Steve Jobs, Bill Gates, Jeff Bezos, Sergey Brins
and countless other famous and successful entrepreneurs were working out of garages or dorm
rooms, often penniless but with a lot of perseverance behind a great idea. Leave room for the next
little guy – the one who comes up with a great pair of socks, or produces lovely artwork, or sells
that gizmo you can’t live without for $19.95, or develops a security system that works, or cures
cancer or Alzheimer’s – to hang their shingles on the internet too. True, one of them may challenge
your greatness – it’s the American way – but don’t crowd them out. Just make your own service,
product or idea better, and enjoy the challenge.”
Michael Veale, co-author of “Fairness and Accountability Designs Needs for Algorithmic
Support in High-Stakes Public Sector Decision-Making” and a technology policy researcher at
University College London, responded, “Technological change will improve some of the lowest
standards of living in the world today, but beyond a certain point (e.g., provision of basic needs), it
is unclear who will benefit. It is likely that technological change will force countries to reconsider
how they measure welfare, progress and societal benefit, and this is likely to differ strongly across
different countries and cultures.”
Ryan Sweeney, director of analytics at Ignite Social Media, commented, “Technology has the
potential to further divide humans on a class level. Those who can afford the technology will have
significant benefits from wealth-maintenance to extension of life. Those who cannot afford the
technology will likely remain disconnected or will not receive the same level of service as those
who can.”
www.pewresearch.org
84
PEW RESEARCH CENTER
Ian O’Byrne, an assistant professor at the College of Charleston whose focus is literacy and
technology, said, “The main challenge is whether or not we have the social, political and
educational imagination to adapt and effectively use these technologies. If we do not (and history
has shown this again and again), then a relative few will be able to leverage these new powers and
tools, while the remainder may be worse off for it.”
A policy director with the European Commission wrote, “Millions of people in the world
still do not have access to clean water, education, clean energy, fast and cheap communication and
the health and welfare benefits that are associated with that (not to mention economic growth and
job potential).”
Denise N. Rall, a professor of arts and social sciences at Southern Cross University, Australia,
responded, “It is more likely that some climax will come, in a semi-apocalyptic scenario. The
world’s resources cannot continue to support ‘life as we know it.’ If people continue to pursue
digital realities over real-life realities – that is, too many people to feed and not enough resources
to do so, plus the ever-widening gap between rich and poor – any kind of internet-based
interactions will come under threat as our physical environment continues to deteriorate around
us. Generally, technology has made things better for the ‘haves’ and rarely, with a few positives,
such as the Grameen Bank, for the multitude of poor. Over 1 billion people live on less than $1 U.S.
per day, and between 20 [million] and 50 million people are housed in refugee camps, without
hope of permanent homes. Until these trends can be reversed, internet-based technologies will
become secondary to overwhelming necessities of maintaining life for those on this planet. I
cannot see any technological solution to this issue, as the wealthy may have increased digital
access and employ digital servants, but this will not improve conditions overall. In Australia, we
are suffering again from prolonged drought, and the simple fact of growing food is becoming
precarious in many parts of the world, while population continues to climb. There will be
significant benefits from technology for the wealthy, and significant drawbacks to the poor.
Therefore, saying ‘each individual’ is a meaningless parameter for this question. Some percentage
(1% to 10%) will be immeasurably richer in their employment of technological solutions, the vast
majority will not.”
Peter Asaro, a professor at The New School and philosopher of sci-tech and media who examines
artificial intelligence and robotics, commented, “The penetration of the internet deeper into the
physical and social world will benefit some greatly, many to some degree and most little or
negatively. Most of the benefits will go those who have already benefited from the internet. Some
benefits will be derived from aggregating and analyzing the collected data, but few people will see
the connection.”
www.pewresearch.org
85
PEW RESEARCH CENTER
Joshua Loftus, assistant professor of information, operations and management sciences at New
York University and co-author of “Counterfactual Fairness in Machine Learning,” commented, “I
expect inequality to continue growing in each new dimension. For many in the world it will be a
long and drawn-out apocalypse. For others it will be an augmented reality wonderland of
hyperstimuli and consumption. It will be better for some and worse for others. For non-humans,
for example, mass extinction will probably accelerate.”
Simeon Yates, director of the Centre for Digital Humanities and Social Science at the University
of Liverpool, said, “I sadly believe that we will see a world of digital haves and have-nots – where
the majority have access but utilize a limited set of services (as is the case with written literacy).”
A program director for technology at a U.S. Ivy League school said, “Adoption of
technology will be uneven, and the rich will get richer. Surveillance technology will keep the
masses from organizing for social and political movements. The rich will get richer.”
A number of respondents expressed concerns over the power of large technology companies, the
rise of platforms that offer services in exchange for data and marketing dollars, the potential for
growing lack of human agency in the algorithm age, the potential loss of jobs as humans are
replaced in workplaces, and other worries over emerging potential negatives of digital life.
Amy Webb, founder of the Future Today Institute and professor of strategic foresight at New
York University, commented, “In 2018, there are nine companies (which I call the Big 9) that
control the future of humanity, because they are building the future of artificial intelligence. Over
the next five decades, we will see widespread consolidation in the fields of AI and digital platforms.
We’ll trade convenience for choice and find that we have far fewer options for everything, from
how fast to drive in our cars to which restaurants we’ll choose for dinner. Our professional and
personal lives will be tethered to a provider – likely Amazon or Google – which will maintain and
run our smart homes, hospitals, schools, city infrastructure and offices. We will probably see a vast
new digital divide: The wealthiest among us will have the privilege to remain anonymous if they
choose, while everyone else will submit to continual surveillance for marketing and business
intelligence. Importantly, during the next five decades, America will have fallen far behind China,
www.pewresearch.org
86
PEW RESEARCH CENTER
primarily because of China’s long-term, comprehensive AI strategy and its integration into other
state-level initiatives. In the U.S. commercial interests are what propel AI, platforms and digital
media. The interests of for-profit companies don’t necessarily align with the best interests of
democracy, our country or humanity. With significant investment in these fields, there is
tremendous pressure to generate commercial products and services, and the speed required
doesn’t leave room to ask critical questions about a technology’s impact on individuals,
communities or our society. If we do not change the developmental track of AI in the present, the
probability of negative scenarios will increase during the next 50 years. Collectively, we fetishize
the future. Few are actively mapping longer-term outcomes, and that is a big mistake.”
Anita Salem, systems research and design principal at SalemSystems, wrote, “Without a
concerted effort to design these new systems ethically and responsibly with a goal of improving the
human condition, we will see a world of increasing power disparity with capitalism and
corporations at the top. Worldwide, we already see a rise in authoritarianism, a weakening of
democracy and the dominance of transnational corporations. In the United States, we are also
seeing a shift in demographics and economics that looks to further weaken democratic ideals of
freedom (but not for people of color), identity (a corporation has human rights) and free speech
(journalists are the enemy of the people).”
Roland Benedikter, co-director of the Center for Advanced Studies at Eurac Research Bozen,
South Tyrol, Italy, responded, “The overall problem is democracy. The internet as we know it has
been invented by and within open societies. If there will be a multipolar global order in the full
sense, it might be partially nondemocratic, thus lowering basic rights and opportunities as
compared to now.”
Simeon Yates, director of the Centre for Digital Humanities and Social Science at the University
of Liverpool, said, “I see a much greater commercial role in the digital sphere unless net neutrality
can be enforced. As more of the internet is served up through walled garden/gated community
platforms and apps – digital places whose access is commercially or organizationally constrained –
there are inherent threats to open society and democracy. This is ironically the opposite of the
hopes of the internet’s founders and first users. If we want to see an internet for all – for the many,
not the few – we need to realize that this will need regulation and policy. I see the internet
becoming ever more part of politics and policy on many fronts therefore.”
Jillian C. York, director of international freedom of expression for the Electronic Frontier
Foundation, commented, “I expect to see the world’s platform companies break up, and a more
diverse array of platforms to enter the market. This may lead to more silos, but it could also create
safer spaces for communication for various communities…. As for laws, it remains to be seen – but
I worry that if our democracy continues down the road it’s on, the internet will suffer.”
www.pewresearch.org
87
PEW RESEARCH CENTER
Danny O’Brien, international director for a nonprofit digital rights group, commented, “My hope
will be that these tools will be at the control of individual users, not hidden or concentrated in
smaller, more powerful groups.”
Kenneth Cukier, author and data editor for The Economist, commented, “These tools in the
hands of the populists and authoritarians of 2018, in 50 years’ time, mean that if safeguards are
meagre, a surveillance state is possible. Freedom might be winnowed even if most people feel
better off. This could be a horrible irony.”
Andrian Kreye, a journalist and documentary filmmaker based in Germany, said, “Current
conditions will solidify monopoly capitalism, making it harder and harder for users to escape the
grip of the grid and for newcomers to break into the business. The internet as we know it in 2019 is
the basic structure for a world based on an AI-driven infrastructure…. User interfaces will be
speech- and thought-based, turning users even more into nodes of an ever-expanding network.
For most people, these technological advances will increase convenience and ease of use. For
corporations using networked AI this will mean a wealth of data and constant contact with a
consumer base that can be steered and nudged with increasing ease.”
Brian Harvey, lecturer on the social implications of computer technology at the University of
California, Berkeley, said, “Just in this past year, there has been a big increase in popular
understanding of who profits from social media technology. If that new understanding leads to
rebellion, perhaps the internet can return to the anarchist utopia that was first envisioned. But if it
fizzles out, people will still be bought and sold by social media.”
Peter Levine, associate dean for research and professor of public affairs at Tufts University,
wrote, “Right now, the internet seems to be eroding journalism as a profession, giving a few big
companies and governments (like China’s) more social control, and balkanizing citizens. Those
trends may continue, or they may provoke a civic backlash that yields a better internet.”
Mauro D. Ríos, an adviser to the eGovernment Agency of Uruguay and director of the
Uruguayan Internet Society chapter, responded, “The internet will reach very advanced
technological development but will lose freedom due to economic and political interests over the
network. It is possible that the international community will develop a parallel network or
www.pewresearch.org
88
PEW RESEARCH CENTER
establish technical environments on the internet that are beyond the control of governments or
organizations.”
Christine Boese, digital strategies professional, commented, “Most algorithms [now being] used
are shortsighted, flawed and reductive, but so ‘black box’ that no one has the expertise to check the
work! There is enough tech available for humans to do destructive things, including destroying
their own technological infrastructure. There are a number of bad actors on the human stage with
outsize resources and ill intent, in this new Gilded Age created, not by technology, but by changes
in government policies. Note the number of super-rich people building elaborate bunkers and
compounds for themselves and their ‘servants’ if you doubt where the hoarded wealth of this
planet believes the future is heading. We are living out a nightmare as analyzed by Jared Diamond,
more resembling Western Europe’s ‘Dark Ages’ of feudal castles, keeps and moats. With a
vanishing middle class and extreme polarization of wealth and poverty, the super-rich have no
intention of investing in a networked infrastructure that serves anyone but themselves.”
Ramon Lopez de Mantaras, director of the Spanish National Research Council’s Artificial
Intelligence Research Institute, said, “Unfortunately, with the arrival of the internet we did not
only open a box that contains good and positive things. We opened a box that is causing lots of
problems. We are living in an accelerated pace that leaves us less and less time for reflection. We
are on a train running at very high speed that is taking us nobody knows where. Are we happier
now than 30 years ago? I do not think so! And when one reads about the social credit initiative in
China one should be really afraid. In summary, there will be more stress due to living an
accelerated life and real threats to our freedom and privacy.”
Mike O’Connor, a retired technologist who worked at ICANN and on national broadband issues,
commented, “I’m deeply pessimistic about the future of the planet in general and digital life in
specific. The undercurrent of the present day pits earnest volunteers (like me) against ever more
sophisticated and well-funded corporations and governments. I believe that 2050 will find us in a
dystopian environmental nightmare in which the internet I love has become a devastatingly
www.pewresearch.org
89
PEW RESEARCH CENTER
powerful tool of suppression and mind control. The next 50 years will see the end of the
Enlightenment and the Renaissance and the descent back into a much more authoritarian era.
Techniques being beta tested in current politics (e.g., Russian meddling, Brexit, Trump) will be
viewed as unsophisticated trial runs of control technologies built by the very best minds – people
who are well compensated for their efforts. While I’m a fan of ‘plucky opponents,’ I don’t believe
the forces of good stand a chance against the gathering intellectual and ethical darkness.”
An engineer and chief operating officer for a project automating code said, “The
internet will become a highly regulated and monitored form of communication with its main aim
to promote consumerism. People’s use of it in seeming information will be mined to an
intimidating extent, putting severe limitations of personal freedoms. People wanting social change,
which will mean equity and justice will withdraw from electronic communications. The use of
encoding will eventually be made illegal except for those with sociopolitical power.”
www.pewresearch.org
90
PEW RESEARCH CENTER
A share of respondents reflected on the potential dark side of recent innovations – a world in
which neural implants help connect people’s brains to the internet – and shared concerns about
the prospects of technology moving toward and beyond human-level artificial intelligence.
Steven Thompson, an author and editor of “Androids, Cyborgs, and Robots in Contemporary
Culture and Society,” wrote, “I expect a dystopia to rise out of the consequences of the internet
appliance moving into the human body. That is a game-changer from economies to personal
liberties and everything in between…. [O]nce the internet in inside you, and that’s prior to 2030
even, you are no longer strictly human, so all of the necessary structures for sustainment of you as
the creature will change the future for mankind as a species…. [I fear] a sentient internet.”
Frank Tipler, a mathematical physicist at Tulane University, commented, “We may see
humanlevel AI within 50 years. Once the human level is reached, AI will automatically take off to
superhuman levels. Humans will cease to be the dominant life form in the universe. If humans
accept their loss of being the dominant life form, then AI technology can raise human standards of
living. If humans join AIs as downloads, this will also be good. But if humans decide to make war
or enslave the AIs, it will be very bad. I’m optimistic, hence my answer that internet evolution over
the next 50 years will be mostly positive in individuals’ lives.”
Erik Huesca, president of the Knowledge and Digital Culture Foundation, based in Mexico City,
said, “The greatest point of tension between humans and intelligent entities (not necessarily
robots) will be the values of our current society, privacy and respect for democracy and the
diversity of communities and cultures. If systems whose objective is efficiency interact in the social
field with humans, there can be seeds for the type of totalitarianism that we are seeing today. The
idea of the individual in societies highly linked by networks can disappear. Technologies will be
aimed at development of superhumans with genetic modification. (It is cheaper to modify an
organism than to produce entities from other materials.) The values of human life will change. The
new sciences of life will be the key point of knowledge development.”
Frank Feather, futurist and consultant with StratEDGY, commented, “Thinking ahead 50 years,
it is highly likely that DigiTransHumanoids, who will replace humans as a species, will be able to
network and communicate directly with each other on a brain-to-brain basis, via the cosmic
www.pewresearch.org
91
PEW RESEARCH CENTER
wavelengths that carry today's platforms. As such, no platforms will be needed. There may well be
a Google-like cosmic platform that prevails if Google itself transforms itself into that platform. We
need to understand that each and every technology is an extension of the human species and its
abilities – abilities that are vastly underdeveloped. DigiTransHumans will be vastly more advanced
in our next evolution, and they will unify this planet and reach out into the cosmos from where
they first originated.”
Michael Dyer, an emeritus professor of computer science at the University of California, Los
Angeles, commented, “One of the greatest existential threats to humanity will be, not AI, but
General Artificial Intelligence (GAI). Our humanity is based in our bodies, not our minds (when
comparing ourselves to synthetic entities with similar or greater mental capabilities). Synthetic
GAI entities will not be born; they will not grow from children into adults; they will not grow old
and die. They will not urinate or defecate. They will not have sex. Change the embodiment of mind
and you change what it means to be human. GONE would be the following: Disney movies (since
no children), romantic novels (since no sex) and all experiences based on bodily desires (recharge
batteries vs. good meal at a restaurant). If GAI is allowed then elimination of humanity will occur,
either via general spread of GAI entities or by development of a single, super-intelligence GAI.”
Alexey Turchin, existential risks researcher at Foundation Science for Life Extension,
responded, “If there will be life on Earth at all, that is assuming a positive outcome, we will live in
the world dominated by global benevolent superintelligence, where there will be no border
between VR, AI and individual minds of fleshy humans and uploads.”
Anita Salem, research and design principal at SalemSystems, shared a dystopian post-human
scenario, writing, “In 50 years, digital tools, if used at all, will be used for entertainment only.
Video and chat apps will be created by the corporate powers to shape opinions and behaviors of
the masses and will be widely and publicly displayed. The Dark Web will be alive as a black market
and revolutionary system used by the outcasts. Organic/chemical communication systems will be
used by corporations for real work and they will form the underlying structure of computing
systems. They will be embedded in everything, including humans. This will be the ‘post-human’
era, where the human/machine interface is embedded at birth, invisible and pervasive.”
A share of respondents shared thoughts about a world with fewer jobs for humans.
Mark Maben, a general manager at Seton Hall University, wrote, “Right now, we are
illprepared to manage how artificial intelligence will disrupt the nature of work across the globe,
both emotionally and institutionally. Humanity has to plan immediately for the loss of literally
billions of jobs around the world as AI and automation replace people in all types of work. This
www.pewresearch.org
92
PEW RESEARCH CENTER
means governments must step up to provide for displaced workers through benefits like a
universal basic income, health care, retirement security AND guiding people to accept a new
definition for what it means to perform meaningful work. Parenting, volunteering, lifelong
learning, mentoring, leisure, artistic creation and other pursuits must be raised in stature and
acceptance. But the response to economic disruption so far has been nationalism, authoritarian,
scapegoating, violence against ‘the other’ and denial of what’s to come. While I believe in the
potential for technological progress to improve our lives, I lack faith in our ability to successfully
manage that progress for social good. As E.O. Wilson wrote, ‘We have created a “Star Wars”
civilization, with Stone Age emotions, medieval institutions and godlike technology.’ That’s a
dangerous combination, one that presents a real risk for individuals.”
Justin Amyx, a technician with Comcast, said, “It can be potentially catastrophic to low-wage,
unskilled workers. Without a plan to do something to mitigate that displacement – of machines
taking people’s jobs – poverty may prevent access therefore stifling growth. If we do resolve to
account and accommodate for these potential issues there is no telling where technology can
possibly go.”
Marc Noble, a respondent who provided no identifying details, commented, “AI, if properly
developed, will take over a lot of jobs. A lot of IT positions will disappear; programming will be
relegated to a very small number if at all. AI will develop its own language and communications
channels that will be faster, more efficient and a lot more secure. The need for old industries and
fossil fuels will be sharply curtailed.”
www.pewresearch.org
93
PEW RESEARCH CENTER
An assistant professor of social justice based in the U.S. wrote that in a world with fewer
jobs for humans thanks to networked AI and other transformations, “Technology will end
humanity, as people will no longer strive to be the best they can be.”
Concerns over slipping into a world with no real human agency were expressed by some
respondents.
Marc Brenman, managing partner at IDARE LLC, said, “The internet will become transparent to
us. We will think our way through it, using implanted devices. There will be no privacy. Everything
will be remembered, and there will be no forgiveness. Virtual reality will become reality. The very
concept of ‘virtual’ will almost disappear. People will be able to distinguish fact from fiction even
less than we do today. Unscrupulous people will use this technology to create our obedience. Free
will will be eroded. We will surrender even more of our time to bread and circuses, celebrities,
puppies and kittens. We will live so long that life itself will be a burden. Machines will do
everything better than we can, including creating art.”
An assistant professor of social justice at a U.S. university wrote, “People will become
helpless and rely on tech for almost everything. Tech will take over almost all routine activities, but
this will not empower most. Rather, tech will serve as a prison.”
John Sniadowski, a director for a technology company, wrote, “To the vast majority of internet
users, the internet is akin to making a cup of tea. You simply want to fill the kettle from the tap,
switch on the kettle, boil the water and pour it onto the tea. They don’t ever think about the
infrastructure that makes that possible. This means that people will adopt any internet that makes
life easier without thinking of the consequences.”
A strategy consultant wrote, “People will lose individuality and cultures will die, merged into
one Eurocentric mass with threats to trade, aid and international access. Minorities will be
corralled and shamed online into silence and acceptance as online speech and media overwhelms
typical law. Copyrights will be enforced beyond fair use, leaving entertainment and information
heavily blockaded from the poor.”
www.pewresearch.org
94
PEW RESEARCH CENTER
An anonymous respondent predicted that the public will just tune into entertainment to cope
with the new realities of this dystopia others have described, writing, “Oh, brave new world that
has such addictive pacification tools available. People will not be better or worse off. They will be
distracted from their situation with individualized circuses.”
The 50th year of computer networking has been one of commonly expressed disillusionment with
the current state of affairs online. A large share of respondents to this canvassing say that
profitbased enterprises’ domination over the network of networks and thus the world – now and in
future – is what concerns them most.
Cliff Zukin, professor of public policy and political science at the School for Planning and Public
Policy at Rutgers University, said, “Looking backward, there are two axioms that have stood the
test of time: 1) Information is power and 2) Power corrupts. Fifty years into the future – by then I
expect everything will be global and individual at the same time – we either won’t be here, or we
will have figured it out. If we figured it out, there will be no independent states, nor much
difference between human and robot. All big players will be multinational corporations. Borders
won’t exist; countries electing their own leaders won’t exist. We will have a governance structure of
the internet determined by those powerful enough to make that happen. In other words, the
Empire will win.”
Douglas Rushkoff, a professor of media at City University of New York, responded, “When
technological development is determined solely by the market we get some unintended
consequences. Barring a major shift in emphasis away from corporate capitalism, the benefits of
any technological development will probably be determined by how aggressively one company or
another pursues its goals. Some technologies will be less bad, because the manufacturers want to
be less harmful. But even those outside traditional venture funding, who attempt to create
beneficial technologies, will be subject to the supply chain and platform limitations of the
mainstream technologies. So it’s going to be really hard to develop any capital-intensive tools that
don’t serve capital over people.”
Christian Huitema, internet pioneer and consultant focused on privacy online, previously
Internet Architecture Board president, chief scientist at Bell Research and Microsoft distinguished
engineer, commented, “We developed a wonderful communication technology only to see it
captured by large corporations and governments. It will take several generations for humanity to
regain control…. The ad-funded business model evolved in generalized corporate surveillance. It
requires more attention to drive more revenue; AI-driven user interactions are providing that. This
AI + ads feedback loop is creating digital drug addicts.”
www.pewresearch.org
95
PEW RESEARCH CENTER
Seth Finkelstein, consulting programmer at Finkelstein Consulting, commented, “I, for one,
welcome our new platform overlords. I see almost no check on the tendency toward monopoly
control, or at the very best, oligarchy involving a handful of corporate behemoths. It’s sobering to
realize that the very few serious restrictions that exist come from major nation-states (i.e., China’s
own desires for internal control). That’s the level of power needed for an effective opposition.
Looking at the history of the 20th century, it’s entirely possible that the 21st century will see some
massive convulsion similar to the Great Depression or a World War. And the aftermath of that
event (presuming civilization still exists) could entail strong antitrust laws that would severely
limit the data-mining business models of many of today’s major internet companies. It’d be a
horrible way to get that outcome, but if the past is any guide, one of the few ways it would ever
happen.”
Walid Al-Saqaf, senior lecturer at Sodertorn University, member of the board of trustees of the
Internet Society, commented, “With consolidation on the internet as an ongoing threat to
democracy and fairness to citizens, there will be a greater tendency to move to alternative
decentralized solutions that aim at empowering citizens more directly as bitcoin did. That being
said, I expect a pushback by governments and conglomerates that will fight to remain in power,
leading to an inevitable clash of wills. At the end of the day, it will be mass adoption of which
technology that will determine who will win.”
John Leslie King, computer science professor, University of Michigan, and a consultant on
Cyberinfrastructure for the NSF CISE and SBE directorates for several years, commented, “It is
hard to know exactly what will happen with power-reinforcing technologies in a climate that is
tending to exacerbate wealth and income inequalities, given the proven influence of wealth and
income on the social order. It is not crazy to imagine IT reinforcing the power of an elite that
already has a lot of power, especially if that elite tends to be aggrandizing power to begin with.
Many IT proponents think that some version of libertarian utopianism will arise to save the day by
taking power from ‘the man’ and giving it to ‘the people.’ In my experience, ‘the man’ doesn’t want
to lose power to ‘the people’ or anyone else. It is a mistake to think of technology as changing
anything. Technology is, at most, one of several powerful forces that shape things.”
Michael Veale, co-author of “Fairness and Accountability Designs Needs for Algorithmic
Support in High-Stakes Public Sector Decision-Making” and a technology policy researcher at
University College London, responded, “As more and more tasks and interactions move online,
political battles will become increasingly about the governance of the internet. The
interconnectedness of this policy area means that new democratic institutions will be needed that
are more global in nature. Some old-style, exclusive, powerful networks will find new forms online,
as a new political elite are ‘digital-first.’ A consistent battle between centralization and
decentralization is likely to continue, with AI tools enabling individuals and small firms to make
www.pewresearch.org
96
PEW RESEARCH CENTER
and connect compelling services, and the value-add of a large design and management
bureaucracy like Facebook will decrease. Competition rules might be in place to force services to
work with each other, and the failure of the ad-supported funding model will mean that
individuals are often paying a premium for enhanced access to exclusive networks of people and
activities.”
A well-known journalist, blog author and leading internet activist wrote, “The future of
technology depends on our willingness to break up the digital monopolists and reinstate the
antitrust measures that prevent predatory pricing, market-cornering and other anticompetitive
actions. In particular, companies must not be able to convert their commercial preferences against
‘adversarial interoperability’ (when a competitor or toolsmith makes a tool that modifies their
products and services to make them better for the users, without the service provider or
manufacturer’s permission) into a legal right to invoke the state to punish competitors who engage
in this conduct.”
Sanjiv Das, a professor of data science and finance at Santa Clara University, responded,
“Technological revolutions improve the world not because they offer cool new toys but because
they improve lives with better use of information…. These systems implement control through
inequalities in knowledge, which lead to inequalities in wealth. Advances in technology
unaccompanied by enlightened politics may delay progress and create turmoil in the short run. It
may take a mutiny by a tech elite to move things forward in the right direction.”
Larry Lannom, internet pioneer and vice president at the Corporation for National Research
Initiatives (CNRI), an expert in digital object architecture, said, “I am an optimist and I hope all of
these advances will, overall, be for the better. But I worry about the ownership and use of
ubiquitous computing and network technologies – will they be used to control the masses for the
www.pewresearch.org
97
PEW RESEARCH CENTER
benefit of the few or will the benefits apply to all? It will almost surely be a mix of the two and we
should be working today to ensure that the balance of advances will go to improving the general
welfare.”
Serge Marelli, an IT security analyst, predicted that the future will bring, “More porn, more
advertising, less privacy, fewer users’-citizens’ rights (e.g., right to privacy), more money for big
corporations. And politics and democracy will fall short.”
Joël Colloc, professor at Université du Havre Normandy University and author of “Ethics of
Autonomous Information Systems: Towards an Artificial Thinking,” responded, “The internet is
no more than a tool of business polluted by advertising, and internet users are seen as customers
to target with CRM and the place of the trade. This evolution is irreversible. The internet has
become a space without ethics where the user is subjected to predators in a lawless, wild world.
The netiquette rules must be updated to protect the rights of users and protect them against
business spamming, which has become a plague.”
Rights are being abused. Commercial aspects are being hijacked by few strong companies,
depriving the rest of fair opportunities. At some point, government and the public will have to
rethink the options and ways of limiting their reach. Amazon and Alibaba will need to become
more decentralized, less encompassing and less pervasive than what they are today. Google will
need to scale back its analytical reaches to provide the freedom of choices…. The proliferation of
the services sector is leading to erosion of the infrastructural economy, which is not sustainable.
The coming years will require correction to these uncontrolled advancements in the digital world.
The excesses of free access, unchained commerce and capital-free digitalization must be checked
and the human element enhanced to provide the balance of the digital with human growth so that
they are sustainable in the coming century.”
Wangari Kabiru, author of the MitandaoAfrika blog, based in Nairobi, commented, “As we have
more owners of democracy through the net ... this will result in new super-powers being created –
now not nations but individuals and corporations.”
An assistant professor of media studies at a major U.S. university commented, “So long
as the political economy of the internet is shaped by surveillance and the extraction of personal
data from users who have no recourse, any democratic potential of these new communication
technologies will be squandered.”
www.pewresearch.org
98
PEW RESEARCH CENTER
www.pewresearch.org
99
PEW RESEARCH CENTER
Some express the hope that the troubled times they foresee coming over the next few decades will
eventually be overwritten by new social, economic and political processes and forces.
Ian Peter, pioneer internet activist and internet rights advocate, said, “The internet, after a
period of utopian visions for a form of media that enhanced freedom of expression and
communication, and improved access to information has followed the pattern of most forms of
mass media by becoming dominated by a few players. As part of this domination a new financial
model has emerged where internet users are the commodity, with their free or cheap usage funded
by the use of their personal data for a variety of commercial uses. It is hard to see a change to this
model occurring in the near future, and the internet as we know it is likely to continue this pattern
for the rest of its lifetime. However, the internet will in time become old media like radio and
television: New forms of media will emerge, and they are likely to be disruptive changes rather
than some type of incremental development.”
Yvette Wohn, director of the Social Interaction Lab and expert on human-computer interaction
at New Jersey Institute of Technology, commented, “Despite the internet being a system that
enables peer-to-peer interaction, in the past 50 years we have seen it enable the corporate broker
in scales unprecedented. Amazon, Facebook, Spotify and Uber are just few examples of these
brokers. The roles of these brokers will slowly change so that they have less power and
decentralization will bring back individual and small businesses.”
Sasha Costanza-Chock, associate professor of civic media at MIT, said, “Here I’ll offer an
edgecase optimistic scenario. In 50 years, very high-speed symmetrical network connectivity will
be freely available to all humanity, served by a mix of satellite, municipal networks and
communitycontrolled cooperatives. For-profit ISPs will be a thing of the past. In a similar vein, key
platforms and features of the net will no longer be controlled by for-profit companies. The
dominant search engine will be run by the Wikimedia Foundation, in partnership with the United
Nations. Social networking sites will be predominantly decentralized, federated, interoperable and
powered by F/LOSS (similar to the way email functions, with many different providers, or the
option to host your own, that all communicate with one another). Important services that benefit
from network effects will be controlled by municipalities; for example, OpenHail ridesharing
standard will be mandated by most municipalities so that ride services are no longer controlled by
one or two large firms. Airbnb will be largely replaced by OpenHouse home sharing/hostel
standards that enable many players in the market. Most importantly, new applications and
services, and improvements to existing applications, will largely be developed through co-design
methods that include intended end users in all stages of the design process. Co-design, or design
justice, will have long since become the standard best practice across all areas of technology design
and development. All AI and algorithmic decision systems will be monitored through standing
www.pewresearch.org
100
PEW RESEARCH CENTER
intersectional audits by independent third parties and/or state agencies to ensure equitable
distribution of outcomes rather than the reproduction of bias.”
An anonymous respondent said, “It is my hope that platforms/giants like Facebook, Google
and Apple take more responsibility for their intrusion into our lives.”
A share of respondents envisioned a future for many humans of self-imposed isolation in virtual
worlds or personalized online algorithm-avatar-based relationships that seem more attractive than
real-world, in-person social interactions. Some are concerned that the many hours people spend in
controlled digital environments will influence them in a negative manner.
Luke Stark, a fellow in the department of sociology at Dartmouth College and at the Berkman
Klein Center for Internet & Society at Harvard University, wrote, “Increasingly ubiquitous digital
systems will do a good job of cocooning individuals within personalized augmented reality
bubbles, but a terrible job at facilitating durable connections between us. At the same time, those
connections will be surveilled, measured, tracked and represented back to us in ways that will aim
to make us more economically productive and socially pliant in the guise of ‘wellness’ and
‘community.’ These systems will increase social inequality through their dividuating effects and
contribute to environmental degradation through their use of natural resources – a Philip K. Dick
dystopia come to banal life.”
John Lazzaro, retired professor of electrical engineering and computer science, University of
California, Berkeley, commented, “Fifty years from now, we will return to Steve Jobs’ original
vision of computers as bicycles for the mind. As someone whose first job in technology was
stocking shelves in a Radio Shack, years before the first personal computer appeared in the store, I
am lucky enough to remember life before Steve articulated his vision. I then watched the vision’s
ascent, and its current fall from grace. Today, as I walk down the street, and see people walking
with their attention captured by their phone screen, I wonder how it all went so wrong. The only
thing more depressing is the content that appears on their screen, and the cultural impact that the
content has on us all. I believe the way forward starts with an acceptance of the human condition:
We are an easily addicted species, and our evolutionary survival depended on prioritizing ‘thinking
fast’ over ‘thinking slow’ in many contexts. Today, from the application user interface up to the
economic ecosystem, platforms often exploit human foibles for profit, just as Marlboro Man and
Virginia Slims billboards did in the 1970s. The first step in the journey of the next 50 years is
reaching a consensus that an addictive approach to the digital world is not sustainable. And that
the profit motive, like discipline, is a means to an end, and not an end to itself (to paraphrase
Robert Fripp). Technology options can inform the journey’s second step. On the device level, Mark
Weiser pointed us to the right direction with the concept of ubiquitous computing in 1988, and the
www.pewresearch.org
101
PEW RESEARCH CENTER
many iterations of this concept in the decades since provide a good foundation for a world where a
computer is not a cigarette. The mature mechanical devices (for example, venetian window blinds)
and electro-mechanic devices (for example, electric shavers) in our lives do not foster addictive
responses, and have benign business models. If we rethink the ‘how’ and the ‘why’ of digital
devices in our lives, we can remake them in the same positive way.”
Eliot Lear, principal engineer at Cisco, said, “On the whole the internet has proven to be a wealth
of knowledge and entertainment. But it has also isolated us from our local communities.”
Ian Peter, pioneer internet activist and internet rights advocate, said, “We cannot dismiss two
key factors in the current spread of internet usage: firstly the addictive and pervasive ‘always-on’
effect of unending access and multiple device usage, and secondly the effects on our capacity for
critical thinking of having the ‘information’ we see determined by algorithms whose objective is
not to inform us, but to capture or thoughts and minds. The decline of a capacity for critical
thinking is a serious side effect of continued addictive internet usage that warrants more detailed
scientific investigation.”
www.pewresearch.org
102
PEW RESEARCH CENTER
Alper Dincel of T.C. Istanbul Kultur University, Turkey, wrote, “Technology’s first purpose is
creating benefits, so apps and programs helping people to consume more. In this point of view,
companies are losing their reliability. And we are losing quality of our life. Our life will be like
1990s pop music (not 1980s) with the effects of digital age – less meaningful and more fast.”
www.pewresearch.org
103
PEW RESEARCH CENTER
Andrea Bonarini, a professor of AI and soft computing at Politecnico di Milano, Italy, said,
“People will be less free and they will lose their ability to think and design, as we are already
experiencing nowadays.”
Toby Walsh, a professor of AI at the University of New South Wales, Australia, and president of
the AI Access Foundation, said, “By 2069, the real and virtual world will have blurred into one. It
will be impossible to tell them apart. Whilst many will spend much of their time in this digital
world, there will be an analog counterculture, celebrating a disconnected and old-fashioned
existence.”
www.pewresearch.org
104
PEW RESEARCH CENTER
An anonymous respondent wrote, “The internet will be more and more integrated in our daily
lives. However, I see a problem developing. The ability to connect to people all around the world is
actually splitting us into smaller groups, not uniting us.”
Many survey respondents pointed out that people are already trading privacy for convenience and
perceived security and said they expect this trend to be magnified.
A professor expert in cultural geography, American studies and gender and sexuality
said, “Unless we soon make policies to regulate data collection, privacy and use as well as the
policies and practices laden into algorithms (such as racism, sexism, homophobia, transphobia,
www.pewresearch.org
105
PEW RESEARCH CENTER
xenophobia and so on)…. I fear we may wind up with a very small elite controlling most of the
population.”
A professor of sociology at a major U.S. university responded, “It seems likely that in 50
years there will be very few free spaces left for citizens to engage with one another without
corporate or government sponsorship/surveillance. This will have implications for content and, I
suspect, make it very difficult for individuals to avoid corporate advertising and
governmentsponsored messaging.”
Craig Burdett, a respondent who provided no identifying details, wrote, “The greatest challenge
facing society is determining how much privacy and autonomy we are willing to cede in exchange
for convenience and features. How much of our personal lives are we willing to share? Even in
2018 the internet is nearly ubiquitous in first world countries. Users happily allowed Uber to track
them 24/7 in exchange for having a car nearby when they needed it. And we’ve learned that Uber
is far from virtuous. New York’s LinkNYC kiosks make Wi-Fi available at no cost in exchange for
ad displays. And New Yorkers happily agree to the terms, which include allowing select third
parties to contact them ‘with … express … consent.’ What feature will CityBridge offer to entice
that consent? By 2069 some form of the internet will be embedded in almost every aspect of
modern life. Elon Musk is already showing us how our cars will be always connected and can be
updated (or disabled) without notice. And Tesla owners are happily allowing that intrusion in
exchange for his cars. Extend that concept to every appliance and device we touch, from our door
locks to our refrigerators, and imagine what privacy we might be enticed to give up for a smidge
more convenience or efficiency. What if your refrigerator could evaluate and pre-order items
before they were depleted, communicating directly with the supplier using your online account?
And your front door will automatically know which delivery person (or robot) to allow inside based
on the products the refrigerator (or the washing machine) ordered. Imagine never running out of
toilet paper, or never again scurrying to the market at 7 a.m. for eggs. Is that sufficient incentive to
share that information? I imagine devices like tablets will cease to be primarily standalone
appliances. Their functionality will be embedded in homes and offices. The wall of your entryway
will have a tablet that automatically adjusts the home to match your individual preferences: from
adjusting the temperature in your bedroom to turning the teapot on when you arrive. And your
power company will know not only when, but specifically who, is home based on that information.
Each of these affordances is available by virtue of making information about your habits available
to the device manufacturers. The internet, in and of itself, is benign – like a handgun. But the
companies and individuals behind the services are the greatest threat.”
Angelique Hedberg, senior corporate strategy analyst at RTI International, said, “Our digital
footprints – intentional, unintentional and simulated – will create troves of data that will be used
to model and predict our behavior and as such will be used to maximize product and control by
www.pewresearch.org
106
PEW RESEARCH CENTER
one or more entities. At the individual level this may feel like a loss of control. At the community
and relevant transnational levels it will make room for enlightenment. We will benefit from the
data of individuals we have never met just as we will be questioned about our own potential
because of persons who never existed. The term for the greater good will take on new meaning as
we balance personal privacy with human good.”
David Brake, senior lecturer in communications at the University of Bedfordshire, UK, said, “It
is very likely that the (relatively) free and open internet that flourished across much of the world in
the internet’s early days will continue to be threatened and, I fear, all but overwhelmed by an
oligopoly of powerful platforms that will have ‘captured’ the time and attention of most internet
users most of the time. Whether they are aware of it or not, almost everyone will live their lives
continually being sorted into different categories depending on their behavior, much of which will
be in some way digitally recorded, processed and shared. Some will react by attempting to remain
constantly ‘digitally vigilant’ but this is not achievable in the long term, particularly as you will
remain traceable through your interactions with others. And of course even an absence of digital
profile or a carefully curated one sends its own signals.”
Betsy Williams, a researcher at the Center for Digital Society and Data Studies at the University
of Arizona, wrote, “Privacy will be largely a luxury of the rich, who will pay extra for internet
service providers, services and perhaps separate networks that protect privacy and security.”
David Sarokin, author of “Missed Information: Better Information for Building a Wealthier,
More Sustainable Future,” commented, “The world of 2069 will be dotted with ‘privacy spaces’ in
our homes, workplaces and public areas. These will be rooms where people can be assured that
their words and activities are not being tracked in any manner. Outside of such spaces, our current
notion of ‘privacy’ will have essentially disappeared.”
Thad Hall, a research scientist and coauthor of “Politics for a Connected American Public,” wrote,
“Privacy will diminish further and further as facial recognition becomes more prevalent and
people can be tracked through shopping areas and other public places and their personal data
from search is linked to their face persona. You walk down the street and you are presented with
specialized ads on a small screen in stores as you look at a rack of clothes. Data are used to
differentiate between the rich and poor, whites and nonwhites, and biases are built into every
customer experience. A person’s ability to be anonymous will cease and ad intrusions will become
very common. These trends are likely to have political ramifications. Employers, retailers and
others will be able to infer people’s political behaviors – or lack of participation – from data and
discrimination will occur, much as it did in the early to mid-1800s, but with greater impact.”
www.pewresearch.org
107
PEW RESEARCH CENTER
Amali De Silva-Mitchell, futurist, responded, “When they realize the implications of data
collection and profiling and tracking under various uses, people will group together to adjust to
their value and comfort levels in this regard. This clustering will impact the quality of data and the
quality of outcomes using algorithms. We will see tweaking of algorithms and data all the time, but
poor ethics or low-quality updates are a real issue. Mobile technology in the palm of everyone’s
hand will result in the small minority without it living at a disadvantage although they may have a
lot of privacy.”
Bart Knijnenburg, assistant professor of computer science active in the Human Factors
Institute at Clemson University, said, “Put the computational power, sensors and connectivity of a
modern smartphone into every single object in your life. This is where I think the Internet of Things
will go: You can ‘ping’ any object to learn its location (where is my thermos?), its status (is it full or
empty?), past interactions (when did I last use it?) and connections with other devices (what brand
of coffee did I fill it with and which device brewed that coffee?). It has very powerful applications,
but also severe implications for our privacy. Note though that privacy concerns will not stop this
future from happening. Privacy concerns have never stopped anything from happening.”
Anirban Sen, a lawyer and data privacy consultant, based in New Delhi, India, wrote, “The next
50 years will have both fights over big data and privacy as well as people desiring to use new apps.
How data in different jurisdictions can be used/relied will be a problem and technology will be
used to also fight technology. Integration would be holistic, but it would be tough to live
unnetworked.”
The co-founder of an information technology civil rights program wrote, “The internet
will become as ubiquitous as electricity. That means sensors will be everywhere. Governments will
engage in surveillance. But the same surveillance capabilities will allow you to get immediate help
from 911, for example, with the operators knowing exactly the context of the call and the situation
in progress. Moreover, currently 80% of 911 calls are prank calls. That number will go down to
zero. There are other examples: If your car goes off the road into a cliff and you’re unconscious, the
car will likely inform emergency responders automatically.”
An anonymous respondent said, “Technology, and the evolution of technology, hews closely to
long-standing human hegemonies, priorities and identities. We will probably be more dependent
than ever on networked technologies (such as autonomous cars and mapping), but we may also be
increasingly wary of invasions of privacy and the way that the data we have been donating to large
tech firms can be used in service of those aforementioned hegemonies. We will be even more
instantaneously connected, and machines will make more decisions for us for our convenience, but
I expect that we will also have a ‘reckoning moment’ in which we decide that our digital footprint is
www.pewresearch.org
108
PEW RESEARCH CENTER
as important and protectable – as the Health Insurance Portability and Accountability Act, for
example.”
A principal researcher for one of the world’s top five technology companies
commented, “The shape of the future could hinge on whether the world moves toward autocratic
rule, as in China and Russia, and now with the U.S. and other governments considering that
direction, or whether it extends democratic institutions to meet challenges in a world so complex
that the public can’t engage meaningfully with many issues. In either case, privacy will be gone,
with our lives visible to governments or corporations that – in the face of pushback such as GDPR
– will raise the amount they pay us for full access. Only bad actors will refuse the offers they make;
whether we will build systems to let bad actors operate with the current degree of cloaking is an
open question.”
A professor of information science wrote, “When I’m feeling dystopian, I see a world that
looks a little too much like ‘Mr. Robot’ or ‘Person of Interest,’ with government or private
organizations knowing too much about us and having too much control over us. I’d like to believe
that interconnectivity could, instead, provide us with more ubiquitous access to information and
with the ability to establish connections and deliver services across space and time. I hope that
increases in access to information and services will enable a fairer distribution of goods and one
that allows those with fewer resources to achieve success in their endeavors.”
An anonymous respondent said, “The future will see our sacrifice of personal freedom as
realtime surveillance becomes ubiquitous.”
A number of respondents worried over misinformation, security and other concerns. They said
that current issues in internet evolution and what seems to be quite an uncertain future will call
for new methods of building trust and security.
www.pewresearch.org
109
PEW RESEARCH CENTER
Benjamin Kuipers, a professor of computer science at the University of Michigan, wrote, “We
will take for granted that there will be AIs that know an enormous amount about each of us, and
we will trust them to protect our individual interests, consistent with the ethical requirements of
society. One of the great contrasts between the positive and the negative possible futures will be
the extent to which we can trust that available knowledge, and to what extent we can trust those AI
knowers. In my ideal future, within the next 50 years we will have found ways to ensure
trustworthiness in the infrastructure of knowledge and AI knowers. We will understand that there
are ethical principles governing the use of knowledge about each of us as individuals, and the
respect we must all have for the collected general knowledge that is a resource for humanity. We
will trust that those ethical principles will be followed by the vast majority of people, corporations,
robots and states, and that there are mechanisms in place to detect violations, protect us from
their effects and sanction the violators. The Founding Fathers of the United States of America were
among the greatest systems engineers of all time, designing feedback systems, checks and balances
to protect our government and our society from the failures of all-too-human leaders, holding
power and hungry for more. We need a new generation of great systems engineers, to create new
feedback systems to create and maintain a trustworthy society, even with the hugely powerful tools
we are creating.”
Theodore Gordon, futurist, management consultant and co-founder of the Millennium Project,
responded, “We will have Watson-like capabilities for data and analytic reasoning in our pockets.
False or suspect news will be rejected or marked with a skull and bones. The internet seems likely
to splinter into specialized networks that communicate with each other. Big data will be a given
and important in determining epidemics in health and in ideas.”
Greg Shannon, chief scientist for the CERT Division at Carnegie Mellon University’s Software
Engineering Institute, said, “Trust will be a critical social asset. Those communities that value and
promote trust will have more life, liberty and happiness. AI and IT will allow communities to
ensure varying degrees of security, privacy, resiliency and accountability in building trust. Being
trustworthy all the time is stressful given that trust is based on competency, dependability,
honesty, loyalty, boundaries and sincerity.”
A share of respondents discussed the challenges presented by the constant flow of misinformation
and by the potential for massive misuses of data.
Thad Hall, a research scientist and coauthor of “Politics for a Connected American Public,” wrote,
“The ability of the news media to report facts will be hampered by a cascade of alternate news,
with different video and audio of the exact same event. Things as simple as what the president said
in a meeting will be constantly up for debate as instant, real-time alternate feeds show something
different, presenting a different worldview. There will be greater segmentation of the population
www.pewresearch.org
110
PEW RESEARCH CENTER
and divisions that separate people. People are likely to become more polarized and tribal over the
next 50 years. People will be pushed in different directions by advertisers, who will segment us in
ways so that people will not even be aware of certain products others use (especially as online sites
like Amazon continue to grow greatly). We will receive different news, again exacerbated by the
prevalence of fake news that is exceedingly difficult to discern from reality.” Alan Mutter, a
longtime Silicon Valley CEO, cable TV executive and now a teacher of media economics and
entrepreneurism at the University of California, Berkeley, said, “I hope internet users in the future
will have more control over their data, interactions and the content pushed to them, but I fear that
the platform companies – Google, Facebook, Amazon, Baidu and others – will take us in the
opposite direction. A safe and satisfying user experience requires far more thought, work and time
than the average user can muster. So, we will be at the mercy of the platforms, which have an
asymmetrical ability to outwit and outmaneuver any government entities that try to rein them in.
The internet will make lives both better and worse in the future. It will provide greater access to
information to those who know how to use it well. At the same time, it will push horrific
misinformation to people who lack the ability to critically discern what they are seeing, reading or
hearing.”
Rik Farrow, editor of “;login:” a publication of the USENIX Association, predicted, “The problem
of ‘fake news’ will be solved by news-providers providing digitally signed content, such as photos,
recordings and videos, so that news can be trusted.”
An online communities researcher said, “We will continue to have problems of community
and identity online, where malicious actors quite easily pose as others and manipulate people’s
opinions.”
www.pewresearch.org
111
PEW RESEARCH CENTER
far shows no signs of being able to address security – personal, corporate and national. We see this
situation simply getting worse as criminal cartels, international terrorists and rogue governments
exploit the thousands of loopholes.”
Lou Gross, professor of mathematical ecology and expert in grid computing, spatial optimization
and modeling of ecological systems at the University of Tennessee, Knoxville, said, “I see entirely
new options for theft and an ongoing battle across linked systems to maintain orderly operations.
Because of the linkage of systems this ‘warfare’ has the potential to be highly destructive, and I see
major opportunities for insurance companies to enter the fray and provide services to those willing
to pay to allow them to maintain an interfaced-lifestyle while having a measure of safety.”
The chief marketing officer for a technology-based company said, “Security and privacy
will become a very important and critical subject of discussion as individuals and societies at large
realize that the benefits come at a severe cost to these freedoms. The EU is pushing and shaping
this agenda with its latest effort for protecting from these technologies via GDPR. We will see how
all of these play out. At the moment, key technology platforms do not seem to realize the power
and the responsibility. The exchange between the European Union’s Guy Verhofstadt and U.S.’s
Zuckerberg nailed this exact subject in their recent interaction. But the biggest problem and threat
for humanity emanates from our historical insecurity and craving for power. As infrastructure is
becoming more dependent on AI and the Internet of Things, so do weapons of mass destruction
will become more focused on how to better attack them with digital weapons.”
Dan Geer, a respondent who provided no identifying details, commented, “This is a question of
the whole being different than the sum of the parts. If one is, as I am, certain that only God is
www.pewresearch.org
112
PEW RESEARCH CENTER
perfect, then a digitalized world that is ever-more optimized begs the question of optimized to
what end, to whose benefit, to which criteria of perfection? As Donald Knuth said, ‘Premature
optimization is the root of all evil,’ and there exist optimizations that are, or soon will be, within
our reach yet will be forever premature. When you cannot believe what you hear, cannot believe
what you see, cannot believe what you smell, taste or touch, what are you? Soon, my friend, soon.”
Several experts observed that this attempt to divine features of the future digital world is futile if
the planet can no longer support life in 2069.
Judith Donath, author of “The Social Machine, Designs for Living Online” and faculty fellow at
Harvard University’s Berkman-Klein Center for Internet and Society, commented, “Western
civilization, pinnacle of individual liberty, has culminated in the reckless and wasteful
consumption of the Earth’s natural resources: We’ve polluted the water, paved over the land, cut
down the forests, strip-mined the mountains. Confronted with the apocalyptic specter of
humaninduced mass extinctions and disastrous climate change, we as a species appear to have
chosen to do nothing – to continue on the same path that got us here, buying, burning and
birthing as if tomorrow simply did not exist. If we – and the myriad other species we share this
planet with – are to survive into the next century, the billions of us humans will need to radically
change our behavior. It will take extraordinary measures over the next 50 years to get us to eat
less, buy less, reproduce less. I see few signs of us moving in that direction in a serious fashion left
to our own devices. But now imagine an artificially intelligent government, programmed to re-
balance humans and the natural world as painlessly as possible. Though there would be no privacy
from the machine government’s ceaseless sensing, it would be a pleasant world. We would enjoy
an apparent wealth of choice – the illusion of liberty. In reality, personal agency would be quite
minimal, our desires redirected and our behavior shaped by subtle, powerful nudges. It may be the
only hope we have left.”
Divina Frau-Meigs, UNESCO chair for sustainable digital development, said, “Environmental
issues will be the primary problem everybody will want to solve in the next 50 years. There is no
planet B.”
Hank Dearden, executive director at ForestPlanet Inc., said, “My hope is that the more we
explore the cosmos, the more we appreciate our precious and fragile planet, and as such use the
Internet of Things to monitor and regulate all manner of metrics: oxygen, carbon dioxide,
temperature, biomass (trees), trash levels in the oceans, etc.”
Brock Hinzmann, a partner in the Business Futures Network who worked 40 years as a futures
researcher at SRI International, said, “I choose to remain optimistic, although I don’t expect there
www.pewresearch.org
113
PEW RESEARCH CENTER
to be one future for everyone on the planet, and I expect there will be plenty of abuse of the
technology to limit freedom. It could also be that many other concerns, resulting from climate
change, global migration and geopolitical conflict, will overwhelm issues related to technology.”
Christine Boese, digital strategies professional, noted that the future development of burgeoning
cloud technologies relies upon the electrical grid, commenting, “I believe this brilliant system – the
internet – is more robust and persistent than anything else the world has created, barring a
worldwide failure of electrical grid infrastructure (which is a real possibility). I am more skeptical
that humanity will still be around in its present, literate form, to access it! It is carbonbased life
forms which endanger the future networked and communicating computer. I have high hopes for
blockchain technology, to be used for far more than cryptocurrency. I believe evolving XML
schemas will continue to add important logic to our metadata for semantic parsing and sense-
making. Aggregated data has promise, but the server farms required to support constant crawling,
indexing and processing will require outsize electrical grid support, and human civilization’s
declining literacy, its lack of ongoing infrastructure maintenance and disproportionate grid power
draws by server farms could endanger the entire system within 50 years. We are becoming dumb,
violent Eloi, without our engineering Morlocks.”
Thomas Streeter, a professor of sociology at the University of Vermont, said, “The next 50 years
will be shaped by human social and political choices in the context of limited global resources.
Whether life in 50 years is better or worse (and for whom) will not be determined by technology.”
The founder of a technology research firm wrote, “I always recommend ‘He, She, It’ by
Marge Piercy for an understanding of where the internet could go, and she wrote it before the
internet existed. I think cars won’t be the same and fully expect that we won’t be riding individual
cars in 50 years. If we are still functioning as a planet and all this has to be contextualized within
dramatic climate change as well as population increase and the resulting migrations flows, with
their concomitant political disruptions. Digital life will leave more people behind as it is created
for young people by young people, and in an aging planet, this will not serve us well.”
An anonymous respondent commented, “It depends on what the overall state of the world will
be then and whether one subscribes to the mantra of continuing progress. Those of us who take
climate change seriously and see the continuing failures to deal with it must see the possibility of
some very nasty changes, even down to the mass movement of populations and the contraction of
www.pewresearch.org
114
PEW RESEARCH CENTER
natural resources including landmasses. In this vision of the future, fixed infrastructure may be a
casualty and the local generation of electricity may be the difference between survival and not. One
hopes that this pessimism will turn out to be unfounded but at the same time this sort of economic
decline or even collapse cannot be ruled out and its impact on technology will be profound. Ad hoc
networks might become the main game in town for example.”
An anonymous respondent said, “Global climate change will continue unabated as long as
ignorance and capitalists are allowed to triumph over humanity.”
www.pewresearch.org
115
PEW RESEARCH CENTER
The results published here come from a nonscientific canvassing. They cover respondents’ answers
to these questions:
The year 2019 will mark the 50th anniversary of the first host-to-host internet
connection. Please think about the next 50 years. Where will the internet and
digital life be a half century from now? Please tell us how you think connected
technology, platforms and applications will be integrated into people’s lives. You
can tackle any dimension of this question that matters to you. You might
consider focusing on questions like this: What changes do you expect to see in
the digital world’s platform companies? What changes do you expect to see in
the apps and features that will ride on the internet? How will digital tools be
integrated into everyday life? What will be entirely new? What will evolve and
be recognizable from today’s internet? What new rules, laws or innovations in
its engineering over the intervening years will change the character of today’s
internet?
Considering what you just wrote about your expectations for the next 50 years,
how will individuals’ lives be affected by the changes you foresee?
In the next 50 years, technological change (Please choose only one answer):
… will not produce significant change in individuals’ lives.
… will produce significant change that is mostly for the better for individuals’ lives.
… will produce significant change that is mostly for the worse for individuals’ lives.
www.pewresearch.org
116
PEW RESEARCH CENTER
Explain your answer and describe the ways you see changes in digital life
influencing individuals in the next 50 years.
The answers of the 530 total responses to this question showed the following:
72% said technological change will produce significant change that is mostly for the better
25% said technological change will produce significant change that is mostly for the worse
3% said technological change will not produce significant change in individuals’ lives
An additional 42 respondents (7% of the total number of survey participants) declined to specify if
technological change would lead to significant change for the better or worse but did provide
longform responses to describe the ways they expect digital life to influence individuals in the next
50 years.
The web-based instrument was first sent directly to a list of targeted experts identified and
accumulated by Pew Research Center and Elon University during previous “Future of the Internet”
studies, as well as those identified in an earlier study of people who made predictions about the
likely future of the internet between 1990 to 1995. Additional experts with proven interest in this
particular research topic were also added to the list. Among those invited were researchers,
developers and business leaders from leading global organizations, including Oxford, Cambridge,
MIT, Stanford and Carnegie Mellon universities; Google, Microsoft, Facebook, Amazon, Kernel,
Kyndi, BT and Cloudflare; inductees to the Internet Hall of Fame, most of whom played key roles
in the invention and diffusion of the internet; leaders active in global internet governance and
internet research activities, such as the Internet Engineering Task Force (IETF), Internet
Corporation for Assigned Names and Numbers (ICANN), Internet Society (ISOC), International
Telecommunications Union (ITU), Association of Internet Researchers (AoIR), and the
Organization for Economic Cooperation and Development (OECD). We also invited a large
number of professionals and policy people from technology businesses; government, including the
National Science Foundation, Federal Communications Commission and European Union; think
tanks and interest networks (for instance, those that include professionals and academics in
anthropology, sociology, psychology, law, political science and communications); globally located
people working with communications technologies in government positions; technologists and
innovators; top universities’ engineering/computer science and business/entrepreneurship
faculty, graduate students and postgraduate researchers; plus many who are active in civil society
organizations such as Association for Progressive Communications (APC), Electronic Privacy
Information Center (EPIC) and Access Now; and those affiliated with newly emerging nonprofits
and other research units examining the impacts of digital life. Invitees were encouraged to share
www.pewresearch.org
117
PEW RESEARCH CENTER
the survey link with others they believed would have an interest in participating, thus there may
have been somewhat of a “snowball” effect as some invitees invited others to weigh in.
Since the data are based on a nonrandom sample, the results are not projectable to any population
other than the individuals expressing their points of view in this sample.
The respondents’ remarks reflect their personal positions and are not the
positions of their employers; the descriptions of their leadership roles help
identify their background and the locus of their expertise.
About a third of the expert respondents elected to remain anonymous. Because people’s level of
expertise is an important element of their participation in the conversation, anonymous
respondents were given the opportunity to share a description of their internet expertise or
background, and this was noted where relevant in this report.
In the canvassing of experts, in which Pew Research Center and Elon’s Imagining the Internet
Center asked about AI and the future of humans and asked questions tied to the internet’s 50th
Anniversary, 519 respondents overall answered the demographic questions. About 70% identified
themselves as being based in North America, while 30% hail from other corners of the world.
When asked about their “primary area of internet interest,” 33% identified themselves as
professor/teacher; 17% as research scientists; 13% as futurists or consultants; 8% as technology
developers or administrators; 5% as entrepreneurs or business leaders; 5% as advocates or activist
users; 4% as pioneers or originators; 1% as legislators, politicians or lawyers; and an additional
13% specified their primary area of interest as “other.”
Following are two lists noting a selection of the key respondents in this canvassing.
Internet Hall of Fame members who participated include: Leonard Kleinrock, co-director of the
first host-to-host online connection, professor of computer science, University of California, Los
Angeles; Vint Cerf, co-inventor of the Internet Protocol, now vice president and chief internet
evangelist at Google; Steve Crocker, a co-initiator of many of the processes and organizations
that gave the internet its start, now CEO and co-founder of Shinkuro Inc.; Dai Davies, European
internet pioneer, a founder of EuropaNet; Elizabeth Feinler, the original manager of the
ARPANET Network Information Center; Shigeki Goto, Asia-Pacific internet pioneer; Teus
Hagen, Netherlands internet pioneer, former chair and director of NLnet; Bob
Metcalfe, co-inventor of Ethernet, founder of 3Com, now professor of innovation and
entrepreneurship at the University of Texas, Austin; Craig Partridge, chief scientist at Raytheon
BBN Technologies for 35 years, now chair of the department of computer science at Colorado State
University; Lawrence Roberts, chief scientist, designer and manager of ARPANET and founder
www.pewresearch.org
118
PEW RESEARCH CENTER
of five startups (Dr. Roberts passed away in December 2018); Michael M. Roberts, first
president and CEO of ICANN; Henning Schulzrinne, Internet Hall of Fame member, co-chair
of the Internet Technical Committee of the IEEE and professor at Columbia University; Paul
Vixie, best known for designing and implementing major Domain Name System protocol
extensions and applications; and several additional Hall of Famers who responded anonymously.
Walid Al-Saqaf, senior lecturer at Sodertorn University, Sweden, and member of the board of
trustees of the Internet Society (ISOC); Aneesh Aneesh, author of “Global Labor: Algocratic
Modes of Organization”; Kostas Alexandridis, author of “Exploring Complex Dynamics in
Multi-agent-based Intelligent Systems”; Micah Altman, director of research and head scientist
for the program on information science at MIT; Geoff Arnold, chief technology officer for the
Verizon Smart Communities organization; Henry E. Brady, dean, Goldman School of Public
Policy, University of California, Berkeley; David Bray, executive director for the People-Centered
Internet coalition; Erik Brynjolfsson, director of the MIT Initiative on the Digital Economy and
author of “Machine, Platform, Crowd: Harnessing Our Digital Future”; Jamais Cascio,
distinguished fellow at the Institute for the Future; Barry Chudakov, founder and principal at
Sertain Research and StreamFuzion Corp.; Joël Colloc, professor at Université du Havre
Normandy University and author of “Ethics of Autonomous Information Systems”; Kenneth
Cukier, author and senior editor at The Economist; Eileen Donahoe, executive director of the
Global Digital Policy Incubator at Stanford University; Judith Donath, Harvard University’s
Berkman Klein Center for Internet & Society; William Dutton, Oxford Martin Fellow at the
Global Cyber Security Capacity Centre; Susan Etlinger, an industry analyst for Altimeter Group;
Jean-Daniel Fekete, researcher in information visualization, visual analytics and
humancomputer interaction at INRIA, France; Seth Finkelstein, consulting programmer and
EFF Pioneer Award winner; Charlie Firestone, executive director and vice president of the
Aspen Institute’s communications and society program; Bob Frankston, internet pioneer and
software innovator; Divina Frau-Meigs, UNESCO chair for sustainable digital development;
Richard Forno, of the Center for Cybersecurity at the University of Maryland, Baltimore County;
Oscar Gandy, professor emeritus of communication at the University of Pennsylvania; Ashok
Goel, director of the Human-Centered Computing Ph.D. Program at Georgia Tech; Ken
Goldberg, distinguished chair in engineering, director of AUTOLAB and CITRIS at the University
of California, Berkeley; Marina Gorbis, executive director of the Institute for the Future;
Theodore Gordon, futurist and co-founder of the Millennium Project; Kenneth Grady,
futurist, founding author of The Algorithmic Society blog and adjunct and adviser at the Michigan
State University College of Law; Sam Gregory, director of WITNESS and digital human rights
activist; Wendy Hall, professor of computer science at the University of Southampton, UK, and
executive director of the Web Science Institute; Perry Hewitt, a marketing, content and
www.pewresearch.org
119
PEW RESEARCH CENTER
technology executive; Brock Hinzmann, a partner in the Business Futures Network who worked
for 40 years as a futures researcher at SRI International; Bernie Hogan, senior research fellow,
Oxford Internet Institute; Jeff Jarvis, director of the Tow-Knight Center at City University of
New York’s Craig Newmark School of Journalism; Bryan Johnson, founder and CEO of Kernel
(developer of advanced neural interfaces) and OS Fund; Frank Kaufmann, president of Filial
Projects and founder and director of the Values in Knowledge Foundation; Andreas Kirsch,
fellow at Newspeak House, formerly with Google and DeepMind in Zurich and London; Michael
Kleeman, a senior fellow at the University of California, San Diego, and board member at the
Institute for the Future; Bart Knijnenburg, assistant professor of computer science active in the
Human Factors Institute at Clemson University; Gary L. Kreps, distinguished professor and
director of the Center for Health and Risk Communication at George Mason University; Larry
Lannom, internet pioneer and vice president at the Corporation for National Research Initiatives
(CNRI); Peter Levine, associate dean for research and Lincoln Filene Professor of Citizenship &
Public Affairs in Tufts University’s Jonathan Tisch College of Civic Life; John Markoff, fellow at
the Center for Advanced Study in Behavioral Sciences at Stanford University and author of
“Machines of Loving Grace: The Quest for Common Ground Between Humans and Robots”; Matt
Mason, roboticist and former director of the Robotics Institute at Carnegie Mellon University;
Craig J. Mathias, principal for the Farpoint Group; Jerry Michalski, founder of the
Relationship Economy eXpedition (REX); Steven Miller, vice provost and professor of
information systems at Singapore Management University; Monica Murero, director of the
ELife International Institute and associate professor in sociology of new technology at the
University of Naples Federico II, Italy; Grace Mutung’u, co-leader of the Kenya ICT Action
Network; Ian Peter, pioneer internet activist and internet rights advocate; Justin Reich,
executive director of the MIT Teaching Systems Lab; Peter Reiner, professor and co-founder of
the National Core for Neuroethics at the University of British Columbia; Marc Rotenberg,
director of a major digital civil rights organization; Douglas Rushkoff, writer, documentarian,
and professor of media at City University of New York; David Sarokin, author of “Missed
Information: Better Information for Building a Wealthier, More Sustainable Future”; Ben
Shneiderman, distinguished professor and founder of the Human Computer Interaction Lab at
the University of Maryland; Dan Schultz, senior creative technologist at Internet Archive; Evan
Selinger, professor of philosophy at Rochester Institute of Technology; Greg Shannon, chief
scientist for the CERT Division at Carnegie Mellon University’s Software Engineering Institute;
Daniel Siewiorek, professor with the Human-Computer Interaction Institute at Carnegie
Mellon University; Mark Surman, executive director of the Mozilla Foundation and author of
“Commonspace: Beyond Virtual Community”; Brad Templeton, chair for computing at
Singularity University, software architect and former president of the Electronic Frontier
Foundation; Baratunde Thurston, futurist, former director of digital at The Onion and
cofounder of the comedy/technology startup Cultivated Wit; Stuart A. Umpleby, professor and
director of the research program in social and organizational learning at George Washington
www.pewresearch.org
120
PEW RESEARCH CENTER
University; Michael Veale, co-author of “Fairness and Accountability Designs Needs for
Algorithmic Support in High-Stakes Public Sector Decision-Making”; Amy Webb, founder of the
Future Today Institute and professor of strategic foresight at New York University; David Wells,
chief financial officer at Netflix; Betsy Williams, researcher at the Center for Digital Society and
Data Studies at the University of Arizona; John Willinsky, professor and director of the Public
Knowledge Project at Stanford Graduate School of Education; Yvette Wohn, director of the
Social Interaction Lab at the New Jersey Institute of Technology and expert on human-computer
interaction; Cliff Zukin, professor of public policy and political science at the School for Planning
and Public Policy and the Eagleton Institute of Politics, Rutgers University
Abt Associates; Access Now; Aeon; Allen Institute for Artificial Intelligence; Alpine Technology
Group; Altimeter Group; American Institute for Behavioral Research and Technology; American
Library Association; Antelope Consulting; Anticipatory Futures Group; Arizona State University;
Artificial Intelligence Research Institute, Universitat Autònoma de Barcelona; Aspen Institute;
AT&T; Australian National University; Bad Idea Factory; Bar-Ilan University, Israel; Bloomberg
Businessweek; Bogazici University, Turkey; Brookings Institution; BT Group; Business Futures
Network; California Institute of Technology; Carnegie Mellon University; Center for Advanced
Study in the Behavioral Sciences, Stanford University; Centre for Policy Modelling, Manchester
Metropolitan University; Centre National de la Recherche Scientifique, France; Cisco Systems;
Clemson University; Cloudflare; Columbia University; Comcast; Constellation Research; Cornell
University; Corporation for National Research Initiatives; Council of Europe; Agency for
Electronic Government and Information Society in Uruguay; Electronic Frontiers Australia;
Electronic Frontier Foundation; Emergent Research; ENIAC Programmers Project; Eurac
Research, Italy; FSA Technologies; Farpoint Group; Foresight Alliance; Future of Privacy Forum;
Future Today Institute; Futurism.com; Gartner; General Electric; Georgia Tech; Ginkgo Bioworks;
Global Forum for Media Development; Google; Harvard University; Hokkaido University, Japan;
IBM; Internet Corporation for Assigned Names and Numbers (ICANN); Ignite Social Media;
Information Technology and Innovation Foundation; Institute for Defense Analyses; Institute for
the Future; Instituto Superior Técnico, Portugal; Institute for Ethics and Emerging Technologies;
Internet Engineering Task Force (IETF); International Academy for Systems and Cybernetic
Sciences; Internet Society; Institute for Communication & Leadership, Lucerne, Switzerland; Jet
Propulsion Lab; Johns Hopkins University; Kansai University, Japan; Institute for Systems and
Robotics, University of Lisbon; Institute of Electrical and Electronics Engineers (IEEE); Keio
University, Japan; Kernel; Kyndi; Knowledge and Digital Culture Foundation, Mexico; KPMG;
Leading Futurists; LeTourneau University; The Linux Foundation; Los Alamos National
Laboratory; Machine Intelligence Research Institute; Massachusetts Institute of Technology;
www.pewresearch.org
121
PEW RESEARCH CENTER
Maverick Technologies; McKinsey & Company; Media Psychology Research Center; Microsoft;
Millennium Project; Monster Worldwide; Mozilla; Nanyang Technological University, Singapore;
National Chengchi University, Taiwan; National Institute of Mental Health; NetLab; The New
School; New York University; Netflix; NLnet Foundation; NORC at the University of Chicago;
Novartis, Switzerland; Organization for Economic Cooperation and Development; Ontario College
of Art and Design Strategic Foresight and Innovation; Open the Future; Open University of Israel;
Oracle; O’Reilly Media; Global Cyber Security Capacity Center, Oxford University; Oxford Internet
Institute; Packet Clearing House; People-Centered Internet; Perimeter Institute for Theoretical
Physics; Politecnico di Milano; Princeton University; Privacy International; Purdue University;
Queen Mary University of London; Quinnovation; RAND; Research ICT Africa; Rochester
Institute of Technology; Rose-Hulman Institute of Technology; Russell Sage Foundation;
Salesforce; SRI International; Sciteb, London; Shinkuro; Significance Systems; Singapore
Management University; Sir Syed University of Engineering and Technology, Pakistan; SLAC
National Accelerator Laboratory; Södertörn University, Sweden; Social Science Research Council;
University of Paris III: Sorbonne Nouvelle; South China University of Technology; Stanford
University; Straits Knowledge; Team Human; The Logic; Technische Universität Kaiserslautern,
Germany; Tecnológico de Monterrey, Mexico; The Crucible; United Nations; University of
California, Berkeley; University of California, Los Angeles; University of California, San Diego;
University College London; University of Denver Pardee Center for International Futures;
Universitat Oberta de Catalunya; Universidade NOVA de Lisboa, Portugal; the Universities of
Alabama, Arizona, Delaware, Florida, Maryland, Michigan, Minnesota, Pennsylvania, Southern
California, Utah and Vermont; the Universities of Calcutta, Cambridge, Cologne, Cyprus,
Edinburgh, Granada, Groningen, Liverpool, Otago, Pavia, Salford and Waterloo; UNESCO;
USENIX Association; U.S. Department of Energy; U.S. Naval Postgraduate School; U.S. Special
Operations Command SOFWERX; Telecommunications and Radiocommunications Regulator of
Vanuatu; Virginia Tech; Vision & Logic; Vizalytics; World Wide Web Foundation; Wellville;
Wikimedia; Witness; Yale Law School Information Society Project. Complete sets of credited
and anonymous responses can be found here:
https://www.elon.edu/u/imagining/surveys/x-2-internet-50th-2019/credit/
https://www.elon.edu/u/imagining/surveys/x-2-internet-50th-2019/anonymous/
Acknowledgments
We are extremely thankful for the contributions of the people who participated in this canvassing.
www.pewresearch.org
122
PEW RESEARCH CENTER
This report is a collaborative effort based on the input and analysis of the following individuals.
Primary researchers
Kathleen Stansberry, Research Director, Elon University’s Imagining the Internet Center
Janna Anderson, Director, Elon University’s Imagining the Internet Center Lee
Rainie, Director, Internet and Technology Research
Research team
Claudia Deane, Vice President, Research
www.pewresearch.org