PHRASEOLOGY “THE BAR” GROUP
MIS EN PLACE:
Checking of the ff:
Condition of the table and chair
Sanitary items
Clean & Sanitized table
Flower arrangement
Condition of the Menu Card
Knowledge of the menu of the day
WELCOMING THE GUEST
H: Good Morning Sir, Welcome to THE BAR. Do you have any reservation?
G: None
H: May I suggest a table for you Sir?
G: Yes please!
H: Table for how many Sir?
G: For 1 please
Hi: This way please (stretch your arms to the guest) Will this place be alright with you Sir?
G: Yes
SEATING THE GUEST
H: Please have a seat
UNFOLDING THE TABLE NAPKIN (right side of the guest)
H: Excuse me Sir, may I unfold the table napkin for you?
G: Yes please.
SERVING THE WATER (right side of the guest)
H: Would you like to have a glass of water Sit?
G: Yes please
H: Excuse me Sir. (Pouring the water into the glass)
PRESENTING THE MENU CARD
H: Excuse me Sir here is our menu card for your selection.
H: Excuse me Sir would you like to have your bread now?
G: Yes
H: Excuse me Sir I'll be back to serve your bread.
SERVING THE BREAD (on the left side of the guest)
Hi: Excuse me Sir here is your bread.
G: Thank you
H: Excuse me Sir Do you need anything else.
G: No, I'm alright.
H: I'll be back to get your order.PHRASEOLOGY “THE BAR” GROUP
ORDER TAKING (right side of the guest)
H: Excuse me Sir may I take your order now?
Our today's menu is _
And our soup for the day is _.
G: Alright, I'll order _
SUGGESTIVE SELLING:
H: Sir would you like to try _..
dish?
to compliment to your
G: Yes, I would love to try that.
H: Thank you Sir May I repeat your order, you ordered ..
__---- is that correct Sir?
G: Yes that is correct.
H: Thank you Sir May I take the menu card?
G: Yes, sure!
WINE SERVING (On the left side of the guest)
H: Excuse me Sir would you like some drinks? Here is our wine list for your selection. May I
take your order Sir?
G: Yes I'd like to have ____.
H: May I repeat your order Sir, you ordered _____ would that be all?
Yes
jould you like to serve your drinks after the main course?
G: I will give you signal.
xcuse me Sir your food will be serve for 10-15mins. Would that be alright with you?
G: Yes
SERVING THE FOOD (on the right side of the guest)
H: Excuse me Sir here is your
G: Thank you
CLEARING THE TABLE (on the left side of the guest)
H: Excuse me Sir may I clear the table for you
G: Yes please
PRESENTING THE WINE (on the left side of the guest)
H: Excuse me Sir may I present to you your order of -.
with a very good vintage year of with an alcohol content of
alcohol per volume. It has _. ml with a very good fragrant of _.
H: Should I open it Sir?PHRASEOLOGY “THE BAR” GROUP
OPENING THE BOTTLE OF WINE USING CORK. (On the left side of the guest)
jere is the cork for your confirmation. Would you like to try the wine now Sir?
es
: Enjoy your meal Sir. Please call me if you need any assistance.
BILL OUT
G: (BILL OUT HAND SIGNAL)
PRESENTING THE BILL
H: Excuse me Sir, how would you like to your bill, would it be cash or card? Here is your
bill (put on top of the table & step backward)
jere
H: I receive Metrobank Credit Card. I'll be back for your card.
Excuse me Sir here is your card. Thank you Sir Hope you enjoy your staying with us. We
look forward for your next visit.