Adbook2022 Verseo English
Adbook2022 Verseo English
Adbook2022 Verseo English
2
What we do:
Discovery Ads –
Gmail, Google Discover Remarketing Google Ads Auditing
& YouTube
Google Marketing
Display & Video 360 Search Ads 360
Platform
Copywriting &
SEO Auditing Allegro Ads
Webwriting
Programmatic
Internet Analytics Analytics Auditing
Marketing
Krzysztof Masłowski
6 Introduction Mateusz Bieganowski
Verseo Management
8 About Verseo
10
Maciej Popiołek
Digital Marketing Head of Content Marketing
26
Klaudia Zielke
Google Analytics Head of Web Analytics
36
Jakub Perkowski
Programmatic Senior Digital Ads & Optimization
Strategist
42
Joanna Michalska
SEO Executive SEO Specialist
Dominika Słomka
52 Content Marketing Content Marketing &
Linkedin Manager
Dominika Słomka
66 LinkedIn Content Marketing &
Linkedin Manager
84
Andrzej Bieda
Landing Pages Chief Marketing Officer,
Landingi
Kajetan Maciak
88 UX
Web Analytics & UX Specialist
Anna Tratnerska
Head of Business Development
Eliza Gniadek
92 E-mail Marketing Content Designer,
FreshMail
Our daily life is changing at an astounding pace, especially business strategies online. It’s an in-depth examination of
in the last year. The consequences of the COVID-19 the tools that enable effective (and efficient) advertising
pandemic have led to a rapid growth in Internet sales and online, as well as an overview of all the channels
visible changes in purchasing behaviour. available to reach your potential clients. We won’t skip
SEO (so close to our hearts), nor UX, which is becoming
According to The US Department of Commerce Retail increasingly important.
Indicator Division, in 2021 e-commerce sales noted a 14.2%
increase over 2020 and a 50.5% increase over 20191. It’s We serve ready-to-use recipes using these tools to
not just the United States - in Poland, for example, online increase profits, generate worthwhile leads and build
sales of goods in Poland increased by 35% between 2019 brand awareness.
and 2020. In 2020, online channels accounted for a 14%
Sales don’t happen by accident.
share of retail sales, and the average annual growth rate of
e-commerce in subsequent years will be 14.2%.2 Our experts will show you how to fully harness the
power of existing techniques to positively impact your
Shopping online is both convenient and a significant time
sales results. So help yourselves, and grow stronger
saver, which we will not give up on after the pandemic
professionally at your own pace, capitalizing on the full
subsides. In Poland, 85% of those polled declared that they
potential of your business, products, intelligent solutions
do not intend to decrease the frequency of their online
and expert knowledge.
purchases after the pandemic. This trend is global.
1
Source: https://www.marketingcharts.com/featured-117719
2
Source: PwC & Digital Experts Club report “Winning strategies.
E-commerce leaders on the development of digital trading”
Turnover
38 M
36 M
for 2021:
34 M
32 M
€10
30 M
28 M
26 M
24 M
22 M
20 M
million*
18 M *
Data from 13.12.2021
16 M
14 M
12 M
10 M
8M
6M
4M
2M
0
2013 2014 2015 2016 2017 2018 2019 2020 2021
We increase
business’ profitability
€13.25
million
average managed
Google Ads
by an average of
24% 97%
budget of our SEO clients
year to year renew their contracts
+ Top 5 markets
€4.42 million
in Google Ads budgets
taken over from our
competition (2018–2019) Poland Germany Czechia France Netherlands
Then Now
Maciej Popiołek
Head of Content Marketing
AdBook 2022 explains what internet marketing is. Let’s start, however,
with a short definition and analysis of benefits of this method of
conducting your advertising activities.
10
Online Marketing – What is it? as age, gender, online behaviour or interests. Internet
analytics will also deliver confirmation of whether
your idea of an ideal client is line with reality.
Digital marketing is based on advertising in the virtual
space. Not much of a surprise, right? • Localization — internet ads can be precisely targeted
towards people inhabiting a given region. This
We can reach consumers using desktop computers and solution is ideal for local businesses who look for
mobile devices quickly and conveniently. Not only that, but clients in their community. Localized advertising is
this type of marketing can be quantified (up, down and also valuable to larger, nation-wide companies —
sideways!), is flexible in terms of budget, and you can fire skillful use of this solution lets you lower the cost of
it up immediately! Genius, right? acquiring a client.
Right, but there is of course a catch, which I’ll get to • Stimulating your business — internet marketing is
at the end. flexible in terms of costs. If your industry tends to be
seasonal, you can react quickly during peak periods
and increase the frequency of ad display. Segments
such as SEO or content marketing pay dividends all
Did you know that... year round, but their role during peak periods is also
significant.
A few years ago the digital ads market became
bigger than traditional television advertising. • Optimization — the use of channels such as the
The difference is predicted to widen significantly printed press, radio, television or flyers does not allow
by 2025 (US). you to modify or correct your advertising while the
campaign is running to see the results.
Source: https://www.marketingcharts.com/featured-117719
Internet marketing is different, and the data you
gather encourages constant optimization of your
advertising activities in order to yield better and
The most effective e-marketing activities result in: better results from your existing budget. You can
also evaluate hypothetical options using tests of
• Sales growth
various degrees of complexity and separating narrow
• Generating web traffic segments of data from the whole.
Martyna Mikołajczak
Product Designer
12
Google Ads Glossary
Text Ads in the Search Network Image Ads in the Display Network
(expanded, responsive, (traditional banners, responsive
call only, DSA) display ads, HTML5)
Remarketing
(traditional, dynamic,
App campaigns video, RLSA)
Responsive Search Ads Expanded Text Ads Call Ads Dynamic Search Ads (DSA)
Telephone number;
A maximum of 15 headers with 3 headers, 30 characters each;
2 headers, 30 characters each; 2 lines of text, 90
Construction 30 characters each, or 4 lines of text 2 lines of text, 90 characters each;
company name; 2 lines of text, characters each.
with 90 characters; displayed URL. displayed URL.
90 characters; displayed URL.
All combinations of
On June 30, 2022, Google will
headers and ad content Call ads do not display on Require well-structured
block the possibility of creating
have to fit with each computer screens. page content.
Important! and editing expanded text ads.
another and make sense.
Example of a call ad
1.2. Where text ads are displayed • Using the maximum number of headers, lines of text
and characters.
Text ads (also known as • Using all possible formats, like calls, links to sub-
sponsored links) are displayed pages, information, locations = better ad coverage.
at the top and bottom of
• Friendly URL (can contain a CTA – call to action).
Google search results. They Ad
are differentiated from • Placing a wealth of up-to-date info in the content
organic (free) results by their of the ad.
location, structure as well as
• Information about earning or saving potential
being marked as advertising.
(speaking the language of benefits).
Source: https://support.google.com/google-ads/answer/1704373?hl=en
You can learn more about text ads in the Google Search
Network in our Google Ads for Services Guide.
Targeting of ads towards users who find The call to action (CTA) should encourage interaction
themselves in defining moments of their lives,
Life events
e.g. people starting businesses, newlyweds, that the user needs to undertake, and clearly define it.
people who are planning a major move.
5
cannot be bypassed,
• PLAs in the Shopping tab, which allows for browsing and can be displayed
many available products along with the capability of before during or after
filtering by price, type, size, etc.: a YouTube video, as
well as on web pages,
inside games and
mobile apps. Ads
that can be bypassed can be turned off after being
shown for 5 seconds. Payment for bypassable ads -
depending on the length of the ad itself – is initiated
after watching 30 seconds of video, or the ad in its
entirety (or after clicking on the video
Ad itself). Ad
• In-Feed — ads
displayed below
YouTube search
Ad
results at the top of
the page containing
suggested videos
3.3. Advantages of PLAs to watch, or on
YouTube’s homepage
There really are quite a few! Some of the most important on mobile devices..
ones include: The consist of a
maximum of three lines of text as well as an image
• Introducing the key features of the product (price (a frame from the video). Payment occurs when the
and appearance) from right from the search results ad is clicked. Ad
6
Ad
appear before a video, Targeting of ads based on keywords that
Keywords
as an interruption
Ad
appear in video titles and descriptions,
6
Ad
Ad
Zabawki dla kotów w doskonałej cenie
Ad
Kup Teraz
Ads network.
55
Demographic age, gender, number of children (if any),
video in the sequence only after the previous one data household income (available only in selected
countries).
is completed. Progress between the various steps Ad
6
Ad
Ad Ad Ad
Ad Market Targeting of ads based on the last known
6
Ad
audience purchase intentions of users (for example:
sports shoes, video games, flowers).
Ad Ad Ad
Ad
Ad
5
Ad
Kup Teraz
recipients their videos, as well as similar recipients.
ads, which are oriented towards
Ad
maximizing conversions.
Ad
6
Ad
ads can be a maximum of 15 seconds
first 5 seconds.
in length, and consist of a static image
or simple animation and sound. • Making use of interactive elements in the ad.
Ad Ad Ad
Ad
Kup Teraz
Ad
5
Ad
https://www.youTube.com/watch?v=San-sYNV_dk
5. Remarketing
Remarketing is used to display ads to people who have
90% 70% already visited the your site at least once within
of users of users >70% of time a specified amount of time. Remarketing ads appear on
discover buy products spent on YouTube Google display partner sites, including some of the best
new products they discovered comes from
on YouTube on YouTube mobile devices known and most visited sites, portals, blogs, YouTube
channels, and more.
The main advantages of video ads are as follows:
The purpose of remarketing is to entice the user to return
• Immense reach. to your site, which they have visited in the past without a
conversion occurring, which is an interaction desired by
• Measurability — the ability to check multiple types of the advertiser, such as a product purchase. In the case
campaign data (in the case of television advertising, of stores offering everyday items, remarketing ads can
all data is estimated). serve to convince users to make another purchase. One
of their tasks is also the retention of customers. A huge
• “Help” in discovering new products. advantage of remarketing is the fact that the ads can
reach users with their message up to 540 days after their
• Low cost per view — usually only a few cents.
previous visit.
• The possibility of interacting directly with a YouTube
ad (on the same device on which it is being viewed).
Responsive banners – Uploaded banners – HTML 5 banners – Ads for online stores Videos: Text ads
created directly in your animated or static available only to comprised of text, In-Stream, In-Feed
Google Ads account by banner ads uploaded advertisers who follow graphics and an XML or Bumper Ads
adding the appropriate to your Google Ads Google's rules, have a product feed so that
Description assets: images, logos account. Must meet good payment history, users will see exactly
and text. Google's requirements. and their ad spend has the same products
exceeded $1000. that they previously
Uploaded to your viewed on the
Google Ads account. advertiser's site.
Google Display Google Display Google Display Google Display Google Display Search
Display
Network and YouTube Network and YouTube Network and YouTube Network and YouTube Network and YouTube Network
Important! Remarketing can’t be used in certain industries, such as health care and pharmaceutical.
SUBSCRIBE
6. App Campaigns
App campaigns promote mobile apps in Google Play
or Apple’s App Store and worth with Android and iOS
devices. Due to the intensive use of mobile devices,
which are no longer used only for phone conversations,
but for shopping, monitoring your diet and health, and There is no need to design ads in app campaigns. After
entertainment, many advertisers have decided to create entering the ad copy, adding images and/or optionally a
applications dedicated to their services in order to entice video, the system automatically generates ads in various
users to make more frequent purchases by making the formats. It uses resources from the information page
process even easier. about the app in the app store. After creating the ads, the
system tests various combinations, and eventually displays
the most effective ones more often.
Number of
• Maximize conversion value — an automatic
conversions up by strategy designed to generate conversions with
the maximum possible value. Here, the number of
transactions is not relevant; only the highest value.
Lowering of the
cost per conversion by
Find out more about machine learning at the Verseo Blog.
Verseo Campaign Manager is our proprietary system for Verseo Campaign Manager allows clients who make use
managing Google Ads campaigns, based on machine Google Ads campaigns to preview their campaign at any
learning. The VCM platform uses self-learning algorithms time, and to manage their campaigns exactly how they
that allow for effective management of rates within want, supported by Verseo’s system and its self-learning
campaigns. The algorithms used in Google Ads campaigns algorithms – as part of our Automated package.
control campaign results 24/7/365 and introduce
optimization that increases the probability of reaching
your targets (such as increasing the amount of value of
conversions, maximizing clicks, etc.)
Creation of a Google Ads account and initial campaigns by a Creation of a Google Ads account and initial campaigns by
dedicated specialist – your account manager. a specialist from the VCM support department.
Telephone and email contact with your account manager. Email contact with the VCM support team.
No capability of making changes to your campaigns by yourself. Possibility of making changes to your campaigns yourself.
A higher commission fee for campaign management. Lower commission fee for campaign management.
Ideal for all advertisers. Dedicated primarily to local and small business and services.
Client panel (view only) available 24/7/365. Client panel (view/edit) available 24/7/365.
You can find out more about the Verseo Campaign Manager at vcmapp.com
Klaudia Zielke
Head of Web Analytics
Are you curious what effects your business decisions and activities
bring about? What your clients like and which promotional channels
will only burn through your budget? You don’t need
a crystal ball to find the answers to these questions.
All you need is Google Analytics!
26
Google Analytics Glossary
Depending on which version of Google Analytics you to placed on each page of your site, using the Google
choose, an individual tracking ID (starting with the letters Tag Manager or a dedicated plugin. You can also place
UA for Universal Analytics) or an individual measurement it manually in the page code, using a longer snippet
ID (starting with G- for GA4). The rest of the procedure is of code to do so. This method is not recommended,
consistent for both versions – the generated string has however, as it can cause many problems.
Let’s return to the main topic for a moment. It is currently This sounds promising in theory. The reality, however,
recommended to use both versions of Google Analytics, is that the GA4 panel is still missing some key
known as dual tagging. So, what changes does GA4 bring? functionalities that we have become accustomed to
Enormous ones! For the sake of clarity, we will attempt to in Universal Analytics, as well as those that are often
present them in three short points: necessary to present data relevant to business. Perhaps
they will appear in the future, or maybe they will not be
1 Web + App — from now on, you only need one panel implemented.
in order to measure the behaviour of users that both
visit your site and use your app. Currently, features such as nonstandard content grouping
don’t exist. The GA4 interface makes so-called drill-down
2 Events — user activity will be based entirely on reports (analysis of data from an overview level all the way
events configured individually or automated to the details) impossible in many cases. Neither will we
system events. This way, more precise data on the find metrics such as conversion rate – an important metric
interaction of the user with the site across various that objectively gauges the effectiveness of sales with
devices can be gathered. regards to a particular source of traffic. That said, we have
to give credit where credit is due; Google is constantly
3 Machine Learning — the tool will be able to
refining and updating GA4, which means that from
generate new observations and forecasts based on
month to month, the tool is becoming more user-friendly.
intelligent analysis. For example: with enough data
to work with, the system is able to automatically As we continue, we will let ourselves become a little
generate a list of users most likely to make a selective in our coverage. As GA4 is still not a stable
conversion within the next seven days. Machine version of Google Analytics, we will focus more on the
learning can be particularly useful In situations older, stabler version — Universal Analytics — with the
where privacy settings interfere with data gathering. occasional knowing wink directed at GA4.
Property this is the site or mobile app to • City — sorts data according to the location of users on
which an individual Google Analytics your site. This way, you can check if the people who
tracking ID has been assigned. most often reach your target come from New York,
Berlin or Timbuktu.
At this point, you’re no doubt looking for that final level:
• Browser — sorts data on the basis of the browser
View. No, this is not a mistake. This functionality is not
being used: Chrome, Firefox or Safari. This way, you can
available in GA4, and based on the information Google has find out which one of them is used most frequently to
supplied so far, it doesn’t look promising. leave the site from a specific page.
• Users — the number of people who have visited your Worth knowing...
site. It is defined on the basis of cookies saved in users’
browsers (in the case of Universal Analytics). Based In Universal Analytics, all events need to be
on these, the system can assign a user to a new or configured separately, using (as an example) a tool
returning user group. like Google Tag Manager (GTM). These events are
extremely useful in monitoring user behaviour and
should be individually customized to your business’
profile. They can be also used to configure objectives.
Did you know that...
In GA4, the new version of Analytics, certain events are
...if the same user arrives at your site using different collected automatically — for example, file downloads,
browsers on different devices, Universal Analytics when the user clicks a link that leads to the file. But
will treat them as distinct users, thus increasing that’s not all! The panel also makes it possible to
the tally of site visitors? This issue is to be create events without having to use an additional tool
addressed in GA4, which uses a user ID that allows like Google Tag Manager. Thanks to this, the process
for tracking a user’s sessions and activity across becomes simpler. That’s a point for you, GA4!
multiple devices.
you analyze your data — Realtime reports are an excellent method to quickly
verify if your Google Analytics tracking ID has been
using predefined reports properly implemented.
What you will find here …both Universal Analytics and GA4 include the ability
to track search terms throughout your site. This
Information about where your visitors are coming from, and
way you can easily find gaps in your offer, or draw
which ad campaigns are actually effective.
conclusions concerning the architecture of your
e-store — if, for example, users are often searching for
More details the name of a product that you think is highly visible,
Information about achieving objectives by users it might be time to redesign your menus. In Universal
directed to your site from various sources; Analytics all you need to do make an easy change to
your view in the settings. In the GA4 panel, you will
Data that allows you to analyze individual keywords
need to configure an additional report.
that you use to advertise or position your site.
What can a report like this show? This type of report As previously mentioned, at this point in time we
will show if traffic directed to the site as part of an ad recommend working with both in tandem. An excellent
campaign realizes your goals better on smartphones or solution is to create a list of features that you need for your
desktops. business that are missing in GA4. After that, keep checking
your list regularly. The system is changing so fast, that it may
only be a matter of time until the missing features are added.
36
Programmatic Glossary
Banner blindness –
is a phenomenon where users treat elements that remind them of nature of the site that it is being
of a site will instinctively ignore advertising as undesirable. In order to placed on, and to avoid any pushy
any elements on a page that look avoid this, online advertising needs to messaging as well.
anything like an ad. A user’s brain will conform to the themes and general
Source: https://pubmatic.com/wp-content/uploads/2019/12/2020-Global-Digital-Ad-Trends.pdf
Awareness
hours more per
Consideration day spent online
(from year to year)
Decision
Programmatic
Direct
Purchase
SEO
1
https://www.wirtualnemedia.pl/artykul/dzienny-czas-korzystania-z-internetu-
w-czasie-pandemii-koronawirusa-wydluzyl-sie-w-polsce-o-1-5-godz
This means you can step away from the model of buying
ad space directly from each vendor, combining all of these
transactions in one place. It is more important who sees
the ad, than where they see it.
3. Differences between
programmatic and Google Ads
2. Advantages of In a nutshell, programmatic advertising includes the
programmatic ads capabilities of the Google Display Network, but offers
more spaces, formats and recipients. The goal inside these
environments is similar – audiovisual formats are meant to
With access to incredible amounts of
attract attention, generate interest in the product, to enter
data (in compliance with all data privacy
into the user’s consciousness.
regulations, of course), you can direct
your ads to audiences with appropriate
messaging, and at the right time and in the right place. This
means that you will spend your advertising budget more
wisely, eliminating those viewers who most likely wouldn’t
be interested in your product. This is a key advantage over
2
offline methods, whose real effects are difficult to measure. https://iabeurope.eu/all-news/iab-europe-news/iab-europe-releases-annual-
programmatic-research-on-drivers-barriers-and-operating-models/
Lightbox
4. Sales models Parallax
Flipbook
Advertisers can buy advertising from publishers in several
ways. These can include: Blank slate
Cuecard
Real-Time Private Programmatic Native ads
Bidding Marketplace Direct
(RTB) (PMP) Mobile app ads
A fashion brand would rather appear on avg. CPM all: 5.33 PLN (€1.11) avg. CPM all: 3.66 PLN (€0.76)
Glamour’s website, while a business offering
financial services would rather associate
themselves with Forbes. Various advertising types were used. Video ads were run,
using YouTube and RTB as well as advertising with VOD
providers (using Programmatic Direct). A supplementary
Display campaign was also activated, targeted towards
new and returning users. Rich Media content was one of
Most of the time, however, the best targeting method
the types of ads used in this campaign.
would be to focus on returning users. Retargeting is a
highly effective method to re-engage people with your The choice of targeting method was meant to reach users
brand, since they have already formed a relationship with it. with families, who often consume their meals at home,
You can now fight to make that relationship a closer one! who tend to be able to a little bit more in the kitchen than
boil water for tea.
1.4 billion
Source: 1.5 billion 1.1 billion 0.9 billion
https://www.emarketer.com/content/us-programmatic-digital-
views views
display-advertising-outlook-2021 views views
Joanna Michalska
Executive SEO Specialist
42
SEO Glossary
It is worth noting that positioning is a time-intensive Any changes made with relation to on-site
process, and accordingly, divided into stages. A SEO positioning by the SEO specialist are reliant
specialist, at the auditing and strategy stage, will define on a set of factors, which include: page access,
the needs of the website being positioned, plan the security, individual arrangements with the client,
necessary actions, and brake them down into steps to be construction of the site itself and any technical limits
implemented. Positioning tasks can also be classified as it may have. In practice, not all changes are made to
on-site or off-site. every web page.
1. On-site SEO itself. As opposed to on-site SEO, off-site work does not
require website access. It is most often associated with
the addition of new links pointing to the site. This is
On-site tasks focus on improving the web page itself. It is what is known as the backlinking process. Some off-site
generally referred to as web page optimization. The most parameters are beyond the positioner’s control, however,
popular on-site activities undertaken by SEO specialists are: such as the age or history of the domain.
Worth knowing…
https://verseoads.com/offer/search-engine-optimization/
local-seo-why-is-it-worth-it/
• Ensure friendly URLs for sub-pages • Even the best copy means nothing, if it never
(if your e-commerce platform allows it) gets published. Don’t stick it in a drawer (or a
folder on your desktop) and forget about it.
• Dealing with external duplicates of product
descriptions • Click through your site and ensure that
everything displays correctly.
• Making sure that any offsite links in your online
store contain a nofollow attribute
Just as with service-oriented sites, it’s important to add Does your content appear on the correct
new content to your website. Aside from a new section subpage?
or blog, client reviews are a good way to accomplish
this. Aside from their role in SEO, they can also positively Is the text formatted properly and error-free?
influence purchase decisions. Does the font match the rest of the content on
the site? Are the headers the correct sizes?
Further steps:
Increase in
website traffic:
Increase in
TOP10 keywords:
Maciej Popiołek
Head of Content Marketing
48
The positioning of websites is probably the best-known months.
marketing activity on the internet. In terms of awareness of
its existence, only social media advertising comes close. If a few months have passed since work began, this
is a perfect time to verify if things are headed in the
At the same time, the mere recognizability of SEO right direction, and if our chosen strategy is likely
has little impact on familiarity with its techniques and to succeed. From a technical SEO point of view, the
methodologies. The average marketer may want to have first problems to tackle should be ones that can be
their site rank higher in Google, but has no idea how much remedied by making changes to the site itself. Working
work is involved, nor how many factors influence the final with content or backlinking requires a long-term
outcome. perspective, but technical issues can be diagnosed
and optimized beforehand. If work has been ongoing
There are roughly 300 ranking factors alone, which
for four months, and nothing much has happened, it
influence the position or rank of a website in search results
might be a good time to say: “Let’s check this out!
for a specific phrase. Additionally, each industry has its
own specific quirks and nature, its own unique clientele,
Of course, in some cases it could be 6 months without
certain ways in which the competition behaves, budgetary
seeing any results from what our SEO agency or
constraints, and even the intention behind its audience’s
freelancer is doing. At that point, it’s worth conducting
online searches — all this gives us an enormous amount of
an audit in order to learn how certain tasks have
potential to make a mistake along the way.
been completed and, in fact, whether they have
And then, on a white horse... the SEO audit arrives! been completed at all. It could turn out that your SEO
partner is incompetent, at which point its best to say
goodbye as quickly as possible.
When should you decide
Other times, an audit is conducted even if the SEO
on a SEO audit? specialist’s work is satisfactory, and provides a fresh,
external perspective. An external audit is sent to
In a company’s life cycle, auditing happens at several your agency or freelancer along with a request to
strategic points in time. Same with SEO audits. A few implement or comply with its contents, with the intent
moments are particularly suited for one: not to undermine the authority of the SEO positioner
but for the good of the project.
• A site launch of redesign, especially one that involves
a change in functionality — a site change or revamp A comprehensive review of all these activities, performed
often causes a disturbance in a brand’s visibility, at a strategic moment by an independent observer is an
especially if it is not conducted under the watchful eye excellent basis for planning further work. Thanks to the
of a specialist.. Changes in URLs, site layout, changes information in an audit, the planning of subsequent tasks,
or reductions in content... an experienced eye can budgets and timelines will be much easier.
make sense of the chaos and indicate areas that could
potentially interfere with ranking. In case of a site
launch (and not just a launch from scratch; refreshing ATTENTION:
a site or relaunching it with a new CMS also counts), it’s SEO audits as a tool for
a good idea to hand it over to a SEO specialist before intercepting clients
the public can access it. An evaluation of the solutions
involved and implementing any modifications during
Many companies out there use SEO audits as a tool for
the site development process will make not only the
taking over someone else’s clients. What this means in
positioner’s job easier, but also the developer’s.
practice is that they start the audit with the thesis that
• A sudden drop in visibility and a lack of search “things are bad” and then attempt to prove it. There
engine traffic — when a dramatic change like this are many techniques. You can exaggerate issues that
occurs, it is absolutely necessary to determine its have a marginal meaning when it comes to increasing
cause(s). So long as these fluctuations aren’t caused visibility. You can also cherry pick only those elements
by a change in the algorithm for that industry, which is to be audited that do in fact need to changed, thus
easier to detect (such as the well-publicized changes building a catastrophic narrative. It can also happen
in the medical branch which destabilized traffic on that that the person conducting the audit is unfamiliar
even the biggest health-related sites), issues affecting with your SEO strategy.
a single domain will require a more thorough analysis
and observation. This is why you must always remember: When
commissioning or analyzing a SEO audit, don’t be
• Unsatisfactory results from previously completed steered by your emotions. If a company is conducting
work, or the desire to check the work of an agency your SEO audit and want to verify their work, consult
of freelancer — another reason for conducting an the audit findings with your own specialist. There is
audit is often the lingering question “are we sure nothing wrong with this, and your current SEO partner
we can’t do better?” There’s nothing unusual there. may also gain valuable knowledge from the audit.
Positioning is a long-term process, but it’s human
nature that we can get impatient after just a few
Dominika Słomka
Content Marketing & LinkedIn Manager
52
Content Marketing Glossary
interviews podcasts
When planning your Content Marketing strategy, it’s best match the rest of Awareness
my furniture? What style
(looking for inspiration)
to begin by establishing objectives. Taking your business is currently
fashionable?
goals into account, your marketing goals also need to be What kind of living
room decor do I like?
What kind of sofa is
established. These could involvd things like increasing What colours recommended by my friends
do I like? or people I follow online?
your brand’s awareness or the traffic on your site or
blog, sales growth for a particular product or service, or Which sofas are easy
Do I want a two- or to clean and to maintain?
increasing ROAS. three-person sofa?
How much do I
Which sofa will
Interest want to spend?
The next step is getting to know your audience. Who What colour of sofa
will fit in the best Should I go for something
are your customers? What issues are they facing? Why with my decor? classic or more bold?
How big is
this sofa?
Consideration How did others
of purchase use it in their
home decor and
How does
in what style?
Objectives Consumers it look?
Is it worth the
Will it match my What other products asking price?
other furniture? is the seller offering?
Jumping to hasty conclusions from analyses is not Let’s take a look at an example, and assume that your
a good idea. If you decide to test various solutions, potential buyer is looking for a new, unique sofa for their
allow plenty of time for the tests you have planned, living room, and you have a vintage furniture store.
and always be checking which variants are not
performing. A/B testing can come in handy here. Taking into account all the questions a potential customer
asks on their way along the path to purchase, you can
Youtube
sofa store Interest
blogs (looking for a solution) inspiration on
Pillar content
Pinterest
Facebook
groups Google
searches
Micro content
price comparison the store / manufacturer’s Let’s start with Pillar Content. This is the longest format,
websites Facebook fanpage
which we can use as a basis for creating micro content.
online
shops
physical
stores
A good example of pillar content is a recording of a talk
Purchase given at a conference, a longer video about an interesting
internet
manufacturers’
websites forums topic, or a report or case study. This form of content can
be used as a base from which we can generate dozens of
opinions on
Google and Facebook
contact with the store
(e-mail, phone, live chat, messenger)
smaller formats, depending on the platform we wish to
distribute them on.
online shops’
Micro content
websites
internet
forums
opinions on Endorsement And this is how we arrive at Micro Content. You can
Google
How do we do it at Verseo?
Micro content & stories Articles
120k 120,355
RECORD!
Pillar content 110k
100k
90k
80k
Sessions
70k
60k
40k
30k
20k
10k
0
08. 09. 10. 11. 12. 01. 02. 03. 04. 05. 06. 07. 08. 09. 10. 11.
2019 2019 2019 2019 2019 2020 2020 2020 2020 2020 2020 2020 2020 2020 2020 2020
700
Over
articles published
Micro content based on reception in 4 years
of content by the community
60% 300k
a good idea to see what content works best, and what Currently,
50%
blog posts 51%
on most sites are basically separate
Share of organic traffic
200k
forms engage users more than others. You can gather units of content. Each post is tied to a key phrase and
the most information through direct interaction with answers some kind of question asked by users. The
Users
40% 40,5%
your audience — posing questions to publications or problem lies in the fact that without proper structuring
reading comments and discussions that appear under of this content, these posts will be 100k
rated lower by search
126k
your published material. These can make it much easier engines. This is why there is a growing trend towards
30%
32,6%
88k
to come up with new ideas for Micro Content that our topic clusters, which allow you to create a wider and
audiences will actually want. structured network of connections between individual
0 0
bits of content.
2018 2019 2020 2018 2019 2020
50%
site content?
Users
40% 40,5%
2 Cluster content — content (generally blog It’s no secret that this very guide is also a form of
content) thematically related to the main topic, content marketing. We want to pass along our
and expanding upon it. knowledge, but also to build a community of marketers
around ourselves. Keep in mind that all content-related
3 Hyperlinks — internal linking between individual activity is a long-term process that also supports
sub-pages organized in such a way as for the links other channels, such as Google Ads, Facebook Ads or
to be considered valuable. Programmatic Ads.
Marta Starczewska
Customer Success Specialist
Facebook needs no introduction at this point. It’s the most popular social media
site on the planet, confirmed by 2.7 billion active users. It shouldn’t come as a
surprise, that the platform is constantly developing, so that everyone can find a
feature on the site that they enjoy and use. We can use Facebook to make new
contacts, write and comment on posts, form relationships, follow pages that
interest us, join groups, discover interesting events in our area, post sales ads,
watch live streams, or even support charity events... and so much more. Most
people know all these features very well. But not everyone knows the best ways
to use Facebook’s capabilities to advertise their business. We’ll tell you how!
58
Objective In 2014, big data analyst Michał Kosiński conducted
studies to see how much information the Facebook
• Increasing brand awareness algorithm could gather about a person using only their
activity on the site.
• Having users perform a certain action
It turned out that after only 10 likes, the algorithm
• Increasing the number of conversions knew us better than a colleague or acquaintance. After
analyzing 70 likes, it knows us better than closer friends;
after 100, it can beat our family members. After 300
How many people I will reach? likes, it knows us better than our own spouse!
(https://www.scientificamerican.com/article/the-internet-
It depends on the budget and targeting. Here in Poland
knows-you-better-than-your-spouse-does/)
there are over 20 million Facebook users (in a population
of 38 million). While that may seem a bit frightening, these results
vividly and accurately illustrate the potential and power
Facebook holds in terms of targeting. Such a large
Budget amount of data combined with an enormous number of
Depends on the advertiser. Costs can be determined users allows for the creation of very detailed and specific
setting a daily or total budget, or indicating how much we target groups that we can then reach with our offer.
are willing to pay to achieve the result we want (cost per
The difficulty that advertisers encounter on Facebook
conversion).
revolves around users that they reach with their
advertising are usually engaged in private pursuits, and
Complementary tools aren’t looking for their products or services. Based on
their interests, attributes or actions, however,they can
• Organic reach on Facebook be qualified by the algorithm as audiences, potentially
interested in an advertiser’s offer.
• Google Ads
• SEO
Worth knowing...
• 32,4% of Facebook’s users are 25-34 years old. While less expensive products are often purchased
spontaneously even if the brand is unknown, purchases
• Facebook users spend an average of of items that cost more are usually subjected to a longer
34 minutes a day using the platform. decision-making process. This is especially true when we
• 79,9% of Facebook’s user base uses it reach users who aren’t actively searching for a product
exclusively on mobile devices. or service at the time. This is why the default Facebook
attribution window is currently 7 days from clicking and
• 500 million people a day use Facebook Stories. one day from display. Facebook is often also on the user’s
purchase path, and even if it didn’t directly cause a sale,
Sources: https://www.emarketer.com/content/social-networks-see-
boosts-in-engagement-among-users-but-not-equally it may have contributed to the process.
https://blog.hootsuite.com/facebook-statistics/
https://www.facebook.com/
https://www.websiterating.com/pl/research/facebook-statis-
Example:
• Mailbox
What objectives can you use • Stories
Facebook Ads for? Messenger
• Sponsored messages
• News feed
• Instant articles Drawing the user’s attention
• In-stream videos
• Right column
When looking at Facebook, how often do you stop to
• Suggested videos
Facebook read a post that consists of nothing but text? Most likely
• Marketplace
• Stories not that often, and it’s very hard for a text-only post to
stand out in the constant stream of posts. When using
Facebook Ads, with every view we are fighting for the
• News user’s attention. Without eye-catching graphics, eve the
• Stories best of text might not be noticed among other, more vivid
• Reels content.
• In-stream videos
Instagram
• Mailbox
• Stories
• Sponsored messages
Messenger
Verseo AdBook 2022 / Facebook Ads 60
Image ads need to be of high quality, incorporate the Facebook
company logo and perhaps a short ad slogan. In order link post
Facebook
for a graphic to present well independently of where it’s ad/post 1200 x 628 px
placed, it needs to be prepared in three pixel sizes: 1080 x 1080 px Facebook
story
• 1080 × 1080,
1080 x 1920 px
• 1080 × 1920,
• 1200 × 628.
A single graphic used Short, dynamic videos Using products as an This is a format that displays
to present a product, further draw the audience’s example, a carousel can only on mobile devices.
service or brand. It can be attention through moving show products on the basis It can combine image or
enhanced with a slogan or images and sound, which of a product feed, but the video ads with product
company logo to further allows them to stand out format is also useful to tell photos. After clicking on the
drive brand awareness. among a sea of static a story, or for a sequence ad, product photos appear
images that scroll by of images that create one that can be conveniently
in the news feed. They cohesive whole. It also browsed and purchased.
can be anything: videos, engages the audience for a
animations or creative longer period of time.
segments that demonstrate
the value of the brand.
62
When did Instagram start? How many users does Instagram
have?
Instagram was launched on October 6, 2010, but the first
post appeared on July 16 of that year. Here it is:
In October 2020, the total number of active Instagram
users was estimated at 1.16 billion. The platform is most
popular with young people between the ages of 18 and 24.
Below is a more detailed breakdown by age groups:
35-44
15,9%
25-34
31,2%
Source: https://www.statista.com/statistics/325587/instagram-global-age-group/
in Facebook paid
1 billion dollars
for Instagram.
in Instagram was
estimated to be worth
100 billion dollars.
in Instagram generated
20 billion dollars
in ad revenue.
Hashtag Views
The cost of ads on Instagram is dependent on many Consider your entire social media marketing strategy
factors, and so there is no meaningful average or when defining the most important goal of your Instagram
benchmark pricing. Some of these factors include: marketing campaign. Do you want to:
The competitiveness of your industry Get the most possible views of your new
product video?
The time of year (costs often rise around holiday
shopping periods in the fourth quarter, such as Increase brand awareness for your new business?
Black Friday)
Drive e-commerce sales, app installs or
Location (costs may vary between ads displayed registrations by email?
on Facebook and Instagram)
Once you define your goal, you can choose potential
formats on the basis of the objectives they support and
available calls to action. For example, Stories, IGT and
Reels are more suited to increasing the amount of video
views, and product and collection ads make more sense
Worth knowing..
for e-commerce.
Advertising on Instagram
1080 x 1080
Home & decor
industry Restaurants 1080 x 1920
Dominika Słomka
Content Marketing & LinkedIn Manager
66
million
million of business registered
users influencers businesses
worldwide worldwide million thousand
(worldwide) (in Poland)
Premium Business — for professionals looking for more Who viewed your profile
Dowiedz się, kto był Tobą zainteresowany w ciągu ostatnich 90 dni.
functionality than the basic account, and who wish to
expand their network and manage their online reputation. Advanced searching
Find profiles of the most suitable candidates using advanced search filters
In this case, the first month is also free, then the monthly created especially for recruiters.
Integrated hiring
Manage your entire pool of candidates in one place.
Who viewed your profile
Check who was interested in your profile in the last 90 days,
and how they found you. Recuiting-oriented
The key functionality of LinkedIn, geared towards recruiters.
1 Text ads
Plan:
These appear at the top or the right side of the page while
Private browsing browsing the site. The can only contain a company logo
(ideally 100x100 px), a short headline (25 characters) and 75
characters of text. There are four types available, differing
Info about candidates
from one another in size and shape: square, tall, horizontal
and long.
Direct messaging
Ad with
Unlimited access to
a single Job offer ad
LinkedIn Learning
photo
Viewing an unlimited
number of profiles
Graphic
Event ad
ad carousel
Business information
Advanced search
Video ad
Autonomous interface
for sales tools
Nonstandard lists of
Contact forms – the two types of ads above give you the
potential clients & accounts option of creating contact forms, automatically filled out
with data from LinkedIn. This way, you can easily generate
Recommendations and
leads direct from the LinkedIn site without having to bring
saving potential clients
users to another page.
Updates and alerts
in real time
3 Sponsored InMail messages
Oriented towards
hiring/recruiting These ads appear in the inboxes of people belonging to
a group selected by you on LinkedIn. You can choose a
Automatic conversation ad, which is a message that a user can reply
client tracking
to, or you can choose to make the message clickable only.
Integrated hiring
4 LinkedIn has also introduced dynamic ads:
Monika Praczyk
Content Marketing Manager
70
billion of verified
registered accounts belong
accounts to journalists
of companies employing
more than 100 people
have an account here
active
users of all B2B companies
per month use Twitter for
digital marketing
million
of all active
billion users tweet
queries per day by phone
Twitter in a nutshell
Twitter is a social media site with a characteristic bird in
its logo that flapped its wings for the first time in 2006.
Its main goal is rapid exchange of information, in the Did you know that...
here and now. This is accomplished through short posts
known as tweets (limited to 280 characters) that can be Tweets with images are noticeably more popular than
augmented with hashtags, links, photos, or videos. Other those without any additional material. Tweets with
users can comment on them, or share — retweet — them. images mean:
Since November 2020, Twitter also has something akin to • 36% more
Stories, known as Fleets. They can take the form of text up clicks on the post
to 280 characters long, videos, animated GIFs or photos.
• 41% more
They are viewable on mobile devices (1080x1920 px in
retweets
vertical format). For now, Twitter doesn’t allow publishing
or viewing Fleets on the desktop. • 48% more
adds to “favourites”
Fleets can’t be shared or liked in the standard way. You
are limited to using one of seven emojis, or sending the • 31% more
author a message (if they haven’t blocked the Direct visits
Message functionality). It is important to note that we only • a 33% increase
have 24 hours to do this. After this time period elapses, in visitors’ conversion rate
the Fleet simply disappears. (Please note that since this
AdBook came into being, Twitter has discontinued Fleets, • a 55% increase
and it is unknown if they will be coming back.) in potential clients
The site’s greatest initial popularity was with politicians Data: blog.hubspot.com
„Twitter is used by over 6 million users in 9 Activity; publishing regularly and interacting
Poland, with 1.5 million more men visiting with your users.
than women (according to data from
March 2019). 81% of all Twitter users make
use of the mobile app. Almost 70% of
Twitter’s users are aged 18–34”.
The most popular ad formats
on Twitter
This data comes from Poland, but Twitter is a global social
media with constantly growing users base and can be Building a solid and engaged community around your
used as an effective marketing channel in most countries. brand on Twitter is, simply put, worth it. Thanks to
Twitter ads, you can reach a large number of recipients,
This is valuable information for determining your customer
build brand awareness, increase your site’s reach and
profile and the details of your campaign. Targeting is quite
generate more leads, all of which will consequently
precise (demographics, interests, observing accounts,
contribute to better sales results.
keywords, and emojis).
Twitter is also financially beneficial – you pay only for
The platform is valued for its practical nature. There’s not
the effects of your marketing activities. Collecting data
much room for fluff here. Information must be presented
will allow you to additionally measure the results of your
quickly and concisely. By extension, when building your
marketing activities as well. Nothing but positives!
advertising message here, you need to reduce it to its
essence. Since we know that it’s worth showing off your business
on Twitter, let’s check out how. Twitter Ads include
several formats to choose from. You can achieve the most
Did you know that... spectacular effects by combining them.
Costs
Low, especially compared to all
the other major sources of
traffic.
74
Origins1 Availability
TikTok started out as Musical.ly, which became popular
as a lip syncing app. The Chinese company ByteDance
bought the app in 2018 and relaunched it with additional
functionality.
Apple App Store Google Play Amazon Appstore
Since then, its popularity has exploded, and it’s gone on
to become the most downloaded app in the world in the
first quarter of 2020. It’s been downloaded by users over Is there advertising on TikTok?
2 billion times, and its user base consists primarily of kids
and young adults — 41% of its users are between 16 and 24
Yes, the platform offers several types of ads to businesses,
years old.
to help entrepreneurs reach their target audiences. While
TikTok Ads are paid, it’s free to set up an advertising
account in order to configure your ad campaign according
The most popular types to your budget and schedule. The minimum TikTok
of TikTok content include2: campaign is roughly $500, and $50 for an ad group.
Lip-sync
Stand-up
Monika Praczyk
Content Marketing Manager
This US-based social media site currently inspires over 478 million
people per month, and this number is always increasing. The
site with the characteristic P logo revolves around sharing visual
materials – images, GIFs and videos of practically any kind. The idea
is simple — they are to enrich our daily lives. This is an ideal space to
generate needs and interest in your products without being pushy.
It would be a sin not to not take advantage!
76
active users
per month
is the age range of
million most of the audience.
of users
made purchases based on
website content
of new users
worldwide
are women.
of pinners
discovered a new brand or
product on the platform
Advertising on Pinterest
The platform aims to serve only sophisticated content,
well-suited to the actual tastes of its user base. This
is also true with regards to advertising. Pinterest’s
motto that’s found on their business page states:
This is a big plus, both for you and for your potential • Standard Pins — composed of images or video.
customers. It’s better to invest in advertising that has
a good chance of reaching a well-profiled group, than • Rich Pins — these automatically synchronize
trying to do it blindly. This alone greatly increases the information coming from your site with your Pins. They
chances of real interest in your offer, and consequently can be recognized by the additional information above
an increase in sales of your product of service. and below the image on closeup and by the bold title in
your feed.
Some objectives that your Pinterest campaign
can achieve: Types of Rich Pins:
Increasing brand or product awareness (visibility). • Product Rich Pins — you can include up-to-date
pricing, availability info, or a product description on
Arousing the interest of potential customers , which these Pins.
leads to consideration of a purchase.
• Recipe Rich Pins — here you can add a title, portion
Conversion — online sales, signing up for sizes, preparation time, ratings, diet suitability as
a newsletter, registration. well as an ingredient list for any recipe from your
own site that you wish to create a Pin for.
Increasing offline sales.
• Article Rich Pins — these let you add a headline or
Advertising on Pinterest’s virtual billboard, then, may not
a title, a description and the author of the article or
only positively influence engagement and increase brand
blog post from your own site.
awareness among your audiences, but also result in a
tangible increase in sales. Any Pinterest user can use Rich Pins free of charge. But
what about ads?
How much does it all cost? According to Pinterest, the
cost of conversion is 2.3x lower here than on other social
media, with a return on investment that’s twice as high.
Simply put: it pays to advertise here.
Source:
Pinterest H&M i Titanwise
Especially since...
of all users
bought products
that they found
on Pinterest
Product Pins added to a board can be enriched with Furthermore, you can set up audience targeting in the
metadata and formatted so that people visiting Pinterest ad panel. Very precise targeting lets you define your
will know that these products are available for purchase. audience’s interests based on their pins, where they live,
These Pins also contain information about pricing and their gender, the device(s) they use to access Pinterest
availability, as well as product names and descriptions. and keywords, or it allows you to simply focus on
marketing.
In some cases, Product Pins can be marked with tags
like “Bestseller”, if that particular product happens to be What else? Pinterest campaigns don’t look like typical
among the best selling products, or “Popular” is that pin campaigns. They’re highly aesthetic, and the mark
happens to be among the Pins most often clicked in its indicating sponsored content is unobtrusive. This means
category. that a user scrolling through the site only sees interesting
and eye-pleasing imagery. Sometimes, they may not even
This is an excellent solution for online stores! know that they are looking at an ad.
Monika Praczyk
Content Marketing Manager
Your business cards, document folders and even the branded pens
from your company are beautiful, but it’s time to retire them to the
“analogue” drawer. In a world dominated by the internet and online
shopping, a My Business account and a virtual business card is one of
the most important promotional tools you can have — plus it’s free!
72% of your clients confirm — it’s worth showing up here!
80
This information is displayed in the search engine (organic
results) as well as in Google Maps. This means that a
potential customer can easily (and at light speed) find the
optimal way to get to you. Google’s advanced algorithms
guarantee a precise match with search phrases, taking
the user’s location into account. Their chances of getting
to know you and your product better just increased
significantly...
• How do you set up online banking? 1 Opinions — perception is reality! After every
successful transaction, ask for a recommendation.
...and so many, many more — including, of course,
Five stars and a few kind words is enough to
questions about products and services. Are you a
encourage potential clients to get to know your
business? If so, this is the moment when the light bulb
business better.
should turn on above your head. Can you connect the
dots? Link your business activities with Google. Promote 2 Key phrases — words that hold power within your
yourself and gain new clients every day, without investing industry. Use them in colorful descriptions, posts and
significant time or money. comments.
and by
There’s (at least) one more reason to collect positive 1 How customers find your business card
review, besides your sales and image. They will inevitably
increase traffic to your site. Published comments can also 2 Search terms
be picked up by web crawlers, and that will definitely have
a positive effect on your SEO. 3 How clients find your business in Google
4 Customer behaviour
“Any business with a physical address should
5 Route queries
have a Google My Business profile. While the
possibilities depend on the industry they are 6 Phone calls
in, it’s always an additional source of traffic
that, if optimized correctly, will generate 7 Photos
conversion.”
8 What your business is known for
Case Study
Andrzej Bieda
Chief Marketing Officer, Landingi
How do you show the best face of your business? By directing visitors to a
landing page! This is a page that exists to draw attention, present important
information and to encourage the user to take action. Downloadable
e-book? Webinar sign-up? A new product announcement? Choose, profit
and achieve even better results. Here’s how it works in practice!
84
Traffic, even in the tens or hundreds of thousands, can If we take the risk of directing traffic from a paid ad to
easily be wasted. How? All you need to do is to direct our company site, we leave them with too many chances
your visitors to the wrong page. Blindly redirecting traffic to stray from the path that we would like them to follow,
in paid campaigns is a mistake that can cost you an even if they are directed to a subpage that is thematically
immense amount of money without a single benefit. related to the ad, and not the main page.
There is, however, a place where you can always direct traffic
generated by PPC campaigns to achieve even better results.
This place — or rather places — are dedicated landing pages.
Landing pages are characterized first and foremost A defining characteristic of a landing page is its
by an absolute focus on a single goal. You can create simplicity, a total focus on a single objective and a lack of
landing pages designed to generate leads, drive sales, distractions. Things like external links, clickable partner
or register users for an event. Always pick a single one of logos or navigation at the top of the page shouldn’t have
these objectives, if you want to maximize conversions and a place on a properly designed landing page.
optimize the costs of acquiring new clients.
How does this simplicity work? Your landing page is like
offering your thirsty clients a glass of refreshing lemonade
Remember that the highest conversion on a directly into their hand, whereas your website is like a
landing page happens when you design the supermarket they have to enter, take a cart, walk around
page in such a manner that the user can trying to find the product they want, then line up at the
perform only one action — which is, of course, cash register to buy it.
the one that leads to your desired objective.
No idea where to get a landing page builder? Try out At this stage, you know what you want to communicate to
Landingi totally free for 14 days and see if it’s the solution visitors to your landing page. It’s time to get your content
for you! ready: a header, a CTA, a list of features, or customer opinions.
In a nutshell, user experience (or UX) is the study of user behaviour and experiences
in the course of using a product (which most often happens to be a website). Its goal
is to ensure that the experience of using the product, or in this case the website,
is a positive one and meets the user’s needs.
This approach, already employed as far back as the 1970s, is what drives and
influences the impressions your site’s users will have. The three axioms of UX are:
simple, clear and pleasant. Of course, a little sales success doesn’t hurt either!
88 88
UX Glossary
A/B
Over
What is A/B testing? verify if either version led to a more efficient realization of an
objective, or if a particular version of a site is more attractive
to the end user and contributed to a desired conversion or
We live in constantly changing times. Some changes bring us
action on their part.
benefits, while others quite the opposite. It can be said that the
constant drive towards excellence and increasing efficiency A/B Testing
is the sign of our times. It’s worth remembering, however,
that optimization is a process requiring effort, patience and
consistency. 50% Version A (Control)
100%
Where can you get ideas for improvements and predict how traffic
they will affect how your users see your site? These questions
50% Version B (Challenger)
can be answered with A/B tests. Simply put, they are
comparisons between two different versions of the same
web page. The A version is the original, and the B version is
the same page but with a proposed change. What can be tested?
Often, the changes being tested are slight, yet can bring
Google conducted its first A/B test 11 years ago. enormous benefits… or losses. The process should always
Today, over 77% of businesses claims to be using begin with a hypothesis that the actual test will verify. The
this type of testing on their websites. first step is identifying the problem that you want to solve.
Next, you should identify what you want to test, and what
changes you will implement.
A/B tests are also known as split tests, and consist of putting
two versions of a page next to one another: the original These decisions are usually made by a User Experience
version A and modified version B. Both variants are then specialist, based on their knowledge of analytics,
displayed to the same number of users. The total number of standards, UX studies, the psychophysiology of users as
users tested is arbitrary, though too many users can make well business factors. As a rule of thumb, the following
the decision process unwieldy. The A/B test is designed to should be tested first:
Achieving the highest conversion rate possible from sales, 4 Working with the right traffic – if you are making
generating leads or contact forms received is undeniably changes to the desktop version of a site, remember to
what every e-business strives for. This is why your site test only on desktop users, and not to include mobile
should be continuously improved and optimized. A/B tests traffic in your statistics.
can help in making decisions about which improvements
are worth implementing, and which ones aren’t. With their 5 Constant parameters during testing – modifying any
help, youcan also see if proposed changes will affect your parameters during testing is a classic and effective way
bottom line in a positive or negative way. This process is to destroy the integrity of your statistics.
known as CRO, or conversiom rate optimization. Below are
6 Inspiration, but not copying – the internet is full of
a few arguments as to why experimenting with various
case studies and examples of tests that resulted in
versions of a web page is a good idea:
spectacular results in raising conversions. Remember,
• It’s an inexpensive form of testing that gives quick and however, to never copy them directly. Every site, every
easy to interpret results. industry and even users are different and what worked
for company X may not necessarily be relevant to
• Thanks to A/B testing you will find out what content, company Y’s site.
colours, shapes and layouts are most appealing to your
users. 7 Ego traps – when running tests and comparing data,
be wary of a fallacy known as “confirmation bias”.
• Testing helps achieve a better return on investment, Intuitively, everyone wants for “their” version to be the
and to minimize the rejection rate, thanks to which best one, and looks for data to confirm this. It is crucial
their costs are quickly recouped. to remain objective!
• In e-commerce, A/B tests show exactly how much 8 The test must be administered in groups of users
revenue grows thanks to site improvements. similar to one another in terms of devices used,
gender, age, location, ratio of new to returning users,
• Tests are also a good method of distancing yourself channel sources, etc. This is how Google Optimize
from ego traps such as “I think this colour will look categorizes tests. Fluctuations of as little as a few
better” or “my friends don’t like this page element, so percent can generate erroneous data.
I’m sure the users won’t, either.”
9 In order to draw correct conclusions from tests, it is
• Test results can influence user engagement. important to work from correct data. This is why
analytics must be set up correctly. Always check
• Test results can translate to an increase in the average
all your settings, objectives, conversions, channel
cart value.
groupings, etc. before you start testing.
• Tests can also contribute to an overall increase in sales.
10 Before you begin a new test, implement all the
Tests also deliver irrefutable proof of the validity of the changes changes from the one prior. Every test should be
you are implementing and can be used to support your choice conducted on the most recent version of the site
in front of your team or superior(s). They are also certainly a possible.
valuable element of any documentation, and a basis for future
optimization processes.
Eliza Gniadek
Content Designer, FreshMail
92
My answer shouldn’t come as a surprise. E-mail marketing Social media
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What’s more – it draws from the achievements of other Paid campaigns in social media are also a good method
marketing channels. It’s worth taking advantage of this! of building a worthwhile mailing list. In order to
But... how? make your campaigns even more effective, it’s worth
offering something in exchange for signing up for your
newsletter... perhaps a discount on a future purchase?
How to start out with excellent A nice bonus gift? Let your imagination be your guide;
e-mail marketing? anything goes!
Worth knowing...
Natural search
Mailing frequency:
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