3rd Generation Partnership Project;

Technical Specification Group Services and System Aspects;

3GPP TS 32.454
V16.0.0
Telecommunication (2020-07)
management;
Key Performance Indicators Technical
(KPI) Specification
for the
IP Multimedia Subsystem (IMS); Definitions
(Release 16)

The present document has been developed within the 3rd Generation Partnership Project (3GPP TM) and may be further elaborated for the purposes of 3GPP..
The present document has not been subject to any approval process by the 3GPP Organizational Partners and shall not be implemented.
This Specification is provided for future development work within 3GPP only. The Organizational Partners accept no liability for any use of this
Specification.
Specifications and reports for implementation of the 3GPP TM system should be obtained via the 3GPP Organizational Partners' Publications Offices.
Release 15 2 3GPP TS 32.454 V15.0.0 (2018-06)

Keywords
KPI, IMS, management

3GPP

Postal address

3GPP support office address

650 Route des Lucioles - Sophia Antipolis
Valbonne - FRANCE
Tel.: +33 4 92 94 42 00 Fax: +33 4 93 65 47 16

Internet
http://www.3gpp.org

Copyright Notification

No part may be reproduced except as authorized by written permission.

The copyright and the foregoing restriction extend to reproduction in all media.

© 2020, 3GPP Organizational Partners (ARIB, ATIS, CCSA, ETSI, TSDSI, TTA, TTC).
All rights reserved.

UMTS™ is a Trade Mark of ETSI registered for the benefit of its members
3GPP™ is a Trade Mark of ETSI registered for the benefit of its Members and of the 3GPP Organizational Partners
LTE™ is a Trade Mark of ETSI registered for the benefit of its Members and of the 3GPP Organizational Partners
GSM® and the GSM logo are registered and owned by the GSM Association

3GPP
Release 15 3 3GPP TS 32.454 V15.0.0 (2018-06)

Contents
Foreword...................................................................................................................................................4
1 Scope..............................................................................................................................................5
2 References.......................................................................................................................................5
3 Abbreviations..................................................................................................................................5
4 KPI definitions template.................................................................................................................5
5 IMS KPI definitions........................................................................................................................6
5.1 Accessibility KPI........................................................................................................................................6
5.1.1 Initial Registration Success Rate of S-CSCF........................................................................................6
5.1.2 Session Setup Time (Mean)...................................................................................................................6
5.1.3 Session Establishment Success Rate.....................................................................................................6
5.1.4 Third Party Registration Success Rate..................................................................................................7
5.1.5 Re-registration Success Rate of S-CSCF..............................................................................................7
5.1.6 Session Setup Time Originated from IMS (Mean)................................................................................8
5.1.7 Session Setup Time Originated from CS (Mean)..................................................................................8
5.1.8 Immediate Messaging Success Rate......................................................................................................8
5.1.9 Session Establishment Network Success Rate......................................................................................9
5.2 Retainability KPI.......................................................................................................................................10
5.2.1 Call Drop Rate of IMS Sessions..........................................................................................................10
5.3 Utilization KPI..........................................................................................................................................10
5.3.1 Mean Session Utilization.....................................................................................................................10

Annex A (informative): Use case for KPIs..................................................................................12

A.1 Use case for initial registration success rate of S-CSCF related KPI.......................................................12
A.2 Use case for session setup time (mean) related KPI.................................................................................12
A.3 Use case for session establishment success rate related KPI....................................................................12
A.4 Use case for third party registration success rate related KPI...................................................................12
A.5 Use case for re-registration success rate of S-CSCF related KPI.............................................................12
A.6 Use case for call drop rate of IMS sessions related KPI...........................................................................12
A.7 Use case for session set-up time originated from CS and IMS related KPI.............................................13
A.8 Use case for mean session utilization related KPI....................................................................................13
A.9 Use case for immediate messaging success rate related KPI....................................................................13
A.10 Use case of the session establishment network success rate related KPI.......................................13
Annex B (informative): Change history........................................................................................14

3GPP
Release 15 4 3GPP TS 32.454 V15.0.0 (2018-06)

Foreword
This Technical Specification has been produced by the 3rd Generation Partnership Project (3GPP).

The contents of the present document are subject to continuing work within the TSG and may change following formal
TSG approval. Should the TSG modify the contents of the present document, it will be re-released by the TSG with an
identifying change of release date and an increase in version number as follows:

Version x.y.z

where:

x the first digit:

1 presented to TSG for information;

2 presented to TSG for approval;

3 or greater indicates TSG approved document under change control.

y the second digit is incremented for all changes of substance, i.e. technical enhancements, corrections,
updates, etc.

z the third digit is incremented when editorial only changes have been incorporated in the document.

3GPP
Release 15 5 3GPP TS 32.454 V15.0.0 (2018-06)

1 Scope
The present document specifies Key Performance Indicators (KPIs) for the IP Multimedia Subsystem (IMS).

2 References
The following documents contain provisions which, through reference in this text, constitute provisions of the present
document.

- References are either specific (identified by date of publication, edition number, version number, etc.) or
non-specific.

- For a specific reference, subsequent revisions do not apply.

- For a non-specific reference, the latest version applies. In the case of a reference to a 3GPP document (including
a GSM document), a non-specific reference implicitly refers to the latest version of that document in the same
Release as the present document.

[1] 3GPP TR 21.905: "Vocabulary for 3GPP Specifications".

[2] 3GPP TS 32.409: "Telecommunication management; Performance Management (PM);

Performance measurements - IP Multimedia Subsystem (IMS)".

[3] 3GPP TS 32.410: "Telecommunication management; Key Performance Indicators (KPI) for
UMTS and GSM".

3 Abbreviations
For the purposes of the present document, the abbreviations given in TS 21.905 [1] and the following apply.

IMS IP Multimedia Subsystem

KPI Key Performance Indicator

4 KPI definitions template

KPI definitions template refers to 3GPP TS 32.410 [3].

3GPP
Release 15 6 3GPP TS 32.454 V15.0.0 (2018-06)

5 IMS KPI definitions

5.1 Accessibility KPI

5.1.1 Initial Registration Success Rate of S-CSCF
a) Initial registration success rate of S-CSCF

b) This KPI describes the ratio of the number of successfully performed initial registration procedures of S-CSCF to
the number of attempted initial registration procedures of S-CSCF for IMS network and is used to evaluate
accessibility performance provided by IMS and network performance.

c) This KPI is obtained by successful initial registration procedures of S-CSCF divided by attempted initial
registration procedures of S-CSCF.

d)

e) UR.AttInitReg
UR.SuccInitReg
(See in 3GPP TS 32.409 [2])

f) IMS

g) Accessibility

h) Percentage

i) RATIO

5.1.2 Session Setup Time (Mean)

a) Session setup time (Mean)

b) This KPI provides the mean setup time of the sessions.

c) This KPI is obtained by performance measurement: successful session establishment time (Mean).

d) SSTOI= SC.SessionEstabTimeMean.MediaName

e) SC.SessionEstabTimeMean.MediaName (See in 3GPP TS 32.409 [2]).

f) IMS

g) Accessibility

h) milliseconds

i) MEAN

5.1.3 Session Establishment Success Rate

a) Session Establishment Success Rate

b) This KPI describes the ratio of the number of successful originating session establishment to the number of
attempted originating session establishment and the ratio of the number of successful terminating session
establishment to the number of attempted terminating session establishment for IMS network and is used to
evaluate accessibility performance provided by IMS and network performance.

3GPP
Release 15 7 3GPP TS 32.454 V15.0.0 (2018-06)

If it is calculated by I-CSCF, it includes the successful rate of terminating session establishment of the own
subscribers and the outbound roamers.
If it is calculated by P-CSCF, it includes the successful rate of terminating session establishment of the own
subscribers and the inbound roamers.

c) This KPI is obtained by the number of successful session establishments divided by the number of attempted
session establishments for originating side and terminating side respectively for IMS.

d)

e) SC.AttSessionOrig
SC.SuccSessionOrig.type type: SIP_180, SIP_200_OK.
SC.AttSessionTerm
SC.SuccSessionTerm.type type: SIP_180, SIP_200_OK.
(See in 3GPP TS 32.409 [2])

f) IMS

g) Accessibility

h) Percentage

i) RATIO

5.1.4 Third Party Registration Success Rate

a) Third party registration success rate

b) This KPI describes the ratio of the number of successfully performed third party registration procedures to the
number of attempted third party registration procedures for IMS network and is used to evaluate accessibility
performance provided by IMS and network performance.

c) This KPI is obtained by successful third party registration procedures divided by attempted third party registration
procedures.

d)

e) UR.Att3rdPartyReg
UR.Succ3rdPartyReg (See in 3GPP TS 32.409 [2])

f) IMS

g) Accessibility

h) Percentage

i) RATIO

5.1.5 Re-registration Success Rate of S-CSCF

a) Re-registration success rate of S-CSCF

b) This KPI describes the ratio of the number of successfully performed re-registration procedures of S-CSCF to the
number of attempted re-registration procedures of S-CSCF for IMS network and is used to evaluate accessibility
performance provided by IMS and network performance.

3GPP
Release 15 8 3GPP TS 32.454 V15.0.0 (2018-06)

c) This KPI is obtained by successful re-registration procedures of S-CSCF divided by attempted re-registration
procedures of S-CSCF.

d)

e) UR.AttReReg
UR.SuccReReg (See in 3GPP TS 32.409 [2])

f) IMS

g) Accessibility

h) Percentage

i) RATIO

5.1.6 Session Setup Time Originated from IMS (Mean)

a) Session setup time originated from IMS (Mean)

b) This KPI provides the mean setup time of the successful IM CN subsystem originated calls.

c) This KPI is obtained by performance measurement: call set-up time (mean), IM CN originated

d) MSSTOI= CC.SetupTimeImOrigMean.

e) CC.SetupTimeImOrigMean (See in 3GPP TS 32.409 [2]).

f) IMS

g) Accessibility

h) Millisecond

i) MEAN

5.1.7 Session Setup Time Originated from CS (Mean)

a) Session setup time originated from CS (Mean)

b) This KPI provides the mean setup time of the successful CS network originated calls.

c) This KPI is obtained by performance measurement: call set-up time (Mean), CS network originated

d) MSSTOC= CC.SetupTimeCsOrigMean.

e) CC.SetupTimeCsOrigMean. (See in 3GPP TS 32.409 [2]).

f) IMS

g) Accessibility

h) Millisecond

i) MEAN

5.1.8 Immediate Messaging Success Rate

a) Immediate messaging success rate

3GPP
Release 15 9 3GPP TS 32.454 V15.0.0 (2018-06)

b) This KPI describes the ratio of the number of successful immediate messaging procedures to the number of
attempted immediate messaging procedures for IMS network and is used to evaluate accessibility performance
provided by IMS and network performance.

c) This KPI is obtained by the number of successful immediate messaging procedures divided by the number of
attempted immediate messaging procedures.

d)

e) SC.AttImMsg
SC.SuccImMsg
(See in 3GPP TS 32.409 [2])

f) IMS

g) Accessibility

h) Percentage

i) RATIO

5.1.9 Session Establishment Network Success Rate

a) Session Establishment Network Success Rate

b) This KPI describes the ratio of the sum of number of successful session establishment and the number of failed
session establishment due to user’s behaviour factors to the number of attempted session establishment
distinguished by originating side and terminating side for IMS network and is used to evaluate accessibility
performance provided by IMS network.
If it is calculated by I-CSCF, it includes the successful rate of terminating session establishment of the own
subscribers and the outbound roamers.
If it is calculated by P-CSCF, it includes the successful rate of terminating session establishment of the own
subscribers and the inbound roamers.

c) This KPI is obtained by the sum of the number of successful session establishments and the number of failed
session establishment due to user behaviour factors divided by the number of attempted session establishments for
originating side and terminating side respectively for IMS.

d)

SENSR_Orig =

SENSR_Term =

e) SC.AttSessionOrig

SC.SuccSessionOrig.sum

SC.RelBeforeRingOrig

SC.FailSessionOrig.486

SC.FailSessionOrig.600

SC.FailSessionOrig.404

SC.FailSessionOrig.484

SC.AttSessionTerm

3GPP
Release 15 10 3GPP TS 32.454 V15.0.0 (2018-06)

SC.SuccSessionTerm.sum

SC.RelBeforeRingTerm

SC.FailSessionTerm.486

SC.FailSessionTerm.600

SC.FailSessionTerm.404

SC.FailSessionTerm.484

(See in 3GPP TS 32.409 [2])

f) IMS

g) Accessibility

h) Percentage

i) RATIO

5.2 Retainability KPI

5.2.1 Call Drop Rate of IMS Sessions
a) Call drop rate of IMS sessions

b) This KPI describes the ratio of number of dropped sessions to the number of successful session establishments and
is used to evaluate retainability for IMS.

c) This KPI is obtained by the number of dropped sessions divided by the number of successful session
establishments.

d)

e) SC.DroppedSession
SC.SuccSession.type type: SIP_180, SIP_200_OK.
(See in 3GPP TS 32.409 [2])

f) IMS

g) Retainability

h) Percentage

i) RATIO

5.3 Utilization KPI

5.3.1 Mean Session Utilization
a) Mean simultaneous online and answered sessions utilization

b) This KPI describes the ratio of the mean number of simultaneous online and answered sessions to the maximum
number of sessions provided by IMS network, and it is used to evaluate utilization performance of IMS network.

c) This KPI is obtained by the mean number of simultaneous online and answered sessions divided by the system
capacity.

3GPP
Release 15 11 3GPP TS 32.454 V15.0.0 (2018-06)

d)

e) SC.NbrSimulAnsSessionMean (See in 3GPP TS 32.409 [2])

Capacity indicates maximum number of sessions provided by IMS node.

Editor notes: Capacity definition is FFS.

f) IMS

g) Utilization

h) Percentage

i) RATIO

3GPP
Release 15 12 3GPP TS 32.454 V15.0.0 (2018-06)

Annex A (informative):
Use case for KPIs

A.1 Use case for initial registration success rate of S-CSCF related
KPI
It is useful to evaluate accessibility performance provided by IMS and network performance. This KPI is helpful to
learn the user registration status. This KPI is focusing on network and user view.

A.2 Use case for session setup time (mean) related KPI
It is necessary to evaluate accessibility performance provided by IMS and network performance. This KPI can influence
the users’ satisfaction directly and reflect network transaction performance. This KPI is focusing on network and user
view.

A.3 Use case for session establishment success rate related KPI
It is necessary to evaluate the session establishment performance provided by IMS including user behaviour factors.
This KPI is focusing on network and user view. It is necessary to define session establishment success rate (SESR) with
differentiating originating and terminating, otherwise when the operator wants to consider SESR from whole IMS
network perspective, the value of SESR will be much bigger than real situation due to one success session being
counted twice (both at originating side and terminating side).

A.4 Use case for third party registration success rate related KPI
It is useful to evaluate accessibility performance provided by IMS and network performance. Third Party Registration is
the process of S-CSCF to inform the Application Server (AS) about the user’s registration status and it is a necessary
procedure to perform services involving AS. This KPI (Third Party Registration Success Rate) is defined to fulfil the
need of the operator to evaluate the service and network accessibility performance. This KPI is focusing on network and
user view.

A.5 Use case for re-registration success rate of S-CSCF related KPI
Periodic application level re-registration is initiated by the UE either to refresh an existing registration or in response to
a change in the registration status of the UE. A re-registration procedure can also be initiated when the capabilities of
the UE have changed or the IP CAN has changed [3GPP TS 23.228]. This KPI is useful for evaluate accessibility of the
IMS network, including the user behaviour factors. This KPI is helpful to learn the user’s re-registration status. This
KPI is focusing on network and user view.

A.6 Use case for call drop rate of IMS sessions related KPI
It is necessary to evaluate retainability performance of IMS including user causes, as well as IMS reliability and
stability should be reflected. This KPI is focusing on network view.

A.7 Use case for session set-up time originated from CS and IMS
related KPI
When IMS operator provides transit functionality to other network operators, in this case the operator is serving as an
IMS session based routing backbone for a PSTN operator or another IP network and provides connectivity to both
PSTN and IP endpoints. So it is necessary to define session set-up time originated from CS and IMS KPI to indicate

3GPP
Release 15 13 3GPP TS 32.454 V15.0.0 (2018-06)

accessibility performance of IMS network for other networks, also it is useful for other network operators to do trouble
shooting.

This KPI is focusing on network and user view.

A.8 Use case for mean session utilization related KPI

The mean number of simultaneous online and answered sessions together with maximum number of sessions provided
by IMS network can reflect system resource utilization. If the value of this KPI is very high, it indicates system capacity
is not enough, and needs to be increased.

This KPI is focusing on network view.

A.9 Use case for immediate messaging success rate related KPI
With Immediate messaging the sender expects immediate message delivery in what is perceived as real time. Immediate
messaging allows the exchange of any type of multimedia content, now the immediate messaging services are widely
used both in the wired and wireless environment. If the immediate messaging success rate is very low, it will impact on
the satisfactory of user and service providers. So it is necessary to evaluate immediate messaging success rate
performance provided by IMS.

This KPI is focusing on network and user view.

A.10 Use case of the session establishment network

success rate related KPI
Sometimes unsuccessful session establishment is caused by user's own behaviour which has nothing to do with network
performance. Therefore the user behaviour factors should be excluded to evaluate the real network session
establishment success rate. This KPI is focusing on network view different from the KPI, session establishment success
rate. Therefore the measurements on the number of release before ringing, UE not found, UE address incomplete and
UE busy should be excluded from the failed measurements. This KPI is helpful to evaluate the real network session
establishment success rate.

3GPP
Release 15 14 3GPP TS 32.454 V15.0.0 (2018-06)

Annex B (informative):
Change history
Change history
Date TSG # TSG Doc. CR Re Subject/Comment Old New
v
Dec 2010 SP-50 SP-100765 Submitted to SA#50 for Information 0.4.1 1.0.0
Mar 2011 SP-51 SP-110116 -- -- Submitted to SA#51 for Approval 1.2.0 2.0.0
Mar 2011 -- -- -- -- Publication 2.0.0 10.0.0
Dec 2011 SP-54 SP-110714 00 2 Add the session establishment network success rate related KPI 10.0. 11.0.0
1 0
2014-10 - - - - Update to Rel-12 version (MCC) 11.0. 12.0.0
0
2016-01 - - - - Update to Rel-13 version (MCC) 12.0. 13.0.0
0
2017-04 SA#7 - - - Promotion to Release 14 without technical change 13.0. 14.0.0
5 0
2018-06 - - - - Update to Rel-15 version (MCC) 14.0. 15.0.0
0
2020-07 - - - - Update to Rel-16 version (MCC) 15.0. 16.0.0
0

3GPP