Mis Notes
Mis Notes
Mis Notes
Characteristics,
Objectives, Role, Component
What is MIS?
MIS is an organized integration of hardware and software technologies, data,
processes, and human elements. It is a software system that focuses on the
management of information technology to provide efficient and effective strategic
decision making.
Table of Contents [Hide]
1 What is MIS?
2 MIS Definition
3 MIS Meaning
4 Components of MIS
5 Objectives of MIS
o 5.1 Data Capturing
o 5.2 Processing of Data
o 5.3 Storage of Information
o 5.4 Retrieval of Information
o 5.5 Dissemination of Information
6 Characteristics of MIS
o 6.1 System Approach
o 6.2 Management Oriented
o 6.3 Need-Based
o 6.4 Exception Based
o 6.5 Future Oriented
o 6.6 Integrated
o 6.7 Long Term Planning
o 6.8 Sub-System Concept
o 6.9 Central Database
7 Advantage of MIS
8 Role of MIS
o 8.1 Decision making
o 8.2 Coordination among the department
o 8.3 Finding out Problems
o 8.4 Comparison of Business Performance
o 8.5 Strategies for an Organization
9 Challenges of MIS
o 9.1 High Cost
o 9.2 Training of Employee
o 9.3 Maintenance Cost
10 Limitations of MIS
11 Requirements of Management Information System
12 Summary
13 FAQ
MIS Definition
Management Information System (MIS) is an integrated man/machine system for
providing information to hold up the operations, management and decision making
functions in an organization.G.B. Davis
A formal method of collecting timely information in a presentable form in order to
facilitate effective decision making and implementation, in order to carry out
organisational operations for the purpose of achieving the organisational
goals.Walter I. Kennevan
A Management Information System is an organized portfolio of formal systems for
obtaining, processing, and delivering information in support of the business
operations and management of an organization.Zwass (1992)
MIS Meaning
MIS Meaning: A management information system is an acronym of three words,
viz., Management, information, system. In order to fully understand the term MIS,
let us try to understand these three words.
1. Management: Management is the art of getting things done through and
with the people in formally organised groups.
Components of MIS
People Resources: People are required for the operation of all
information system.
Data Resources: Database holds processed and organized data.
Software Resources: It includes all sets of information processing
instruction.
Hardware Resources: Include all physical devices and materials used in
information processing.
Process: is a step undertaken to achieve a goal.
As, We have covered the basic concept of management information system which
includes what is MIS, MIS definition, MIS meaning, MIS components.
Objectives of MIS
What is MIS objective: MIS has five major objectives which include:
1. Data Capturing
2. Processing of Data
3. Storage
4. Retrieval
5. Dissemination
Objectives of MIS
These MIS objective are discussed below in detail.
Data Capturing
MIS capture data from various internal and external sources of the organization.
Data capturing may be manual or through computer terminals.
Processing of Data
The captured data is processed to convert into the required information. Processing
of data is done by such activities as calculating, sorting, classifying, and
summarizing.
Storage of Information
MIS stores the processed or unprocessed data for future use. If any information is
not immediately required, it is saved as an organization record, for later use.
Retrieval of Information
MIS retrieves information from its stores as and when required by various users.
Dissemination of Information
Information, which is a finished product of MIS, is disseminated to the users in the
organization. It is periodic or online through a computer terminal.
Characteristics of MIS
What is MIS Characteristic? MIS plays a very important role in every aspect of an
organization. These characteristics are generic in nature.
Following are the characteristics of MIS:
1. System Approach
2. Management Oriented
3. Need-Based
4. Exception Based
5. Future Oriented
6. Integrated
7. Long Term Planning
8. Sub-System Concept
9. Central Database
Characteristics of MIS
System Approach
The information system follows a System’s approach. The system’s approach
implies a holistic approach to the study of system and its performance in the light
for the objective for which it has been constituted.
Management Oriented
The top-down approach must be followed while designing the MIS. The top-down
approach suggests that the system development starts from the determination of
management needs and overall business objectives.
The MIS development plan should be derived from the overall business plan.
Management oriented characteristic of MIS also implies that the management
actively directs the system development efforts.
Need-Based
MIS design and development should be as per the information needs of managers
at different levels, strategic planning level, management control level and
operational control level. In other words, MIS should cater to the specific needs of
managers in an organization’s hierarchy.
Exception Based
MIS should be developed on the exception-based reporting principle, which means
an abnormal situation, i.e. the maximum; minimum or expected values vary
beyond tolerance limits. In such situations, there should BE exception reporting to
the decision-maker at the required level.
Future Oriented
Besides exception-based reporting, MIS should also look at the future. In other
words, MIS should not merely provide past or historical information; rather it
should provide information, on the basis of projections based on which actions
may be initiated.
Integrated
Integration is a necessary characteristic of a management information system.
Integration is significant because of its ability to produce more meaningful
information.
Sub-System Concept
The process of MIS development is quite complex and one is likely to lose insight
frequently. Thus, the system, though viewed as a single entity, must be broken
down into digestible sub-systems which are more meaningful at the planning stage.
Central Database
A central database is a mortar that holds the functional systems together. Each
system requires access to the master file of data covering inventory, personnel,
vendors, customers, etc. It seems logical to gather data once, validate it properly
and place it on a central storage medium, which can be accessed by any other
subsystem.
Advantage of MIS
A good management information system can be used not only for the storage of
electronic data alone but must be able to support the analysis required by
management. There are many advantages of MIS which are utilised by manager
to achieve organization goal.
The following are some of the benefits of a good MIS.
Increased customer satisfaction
Improved quantity and quality of information
Improved quality and quantity management decisions
Improved responsiveness number of the competitor’s condition
Improved operational efficiency and flexibility
Improved quality of internal and external communications
Improved quality of planning
Improved quality control and supervision
Role of MIS
A management information system (MIS) plays an important role in business
organizations.
What is MIS role: There are many roles of MIS and some of the important MIS
role are discussed below:
1. Decision making
2. Coordination among the department
3. Finding out Problems
4. Comparison of Business Performance
5. Strategies for an Organization
Role of MIS
Decision making
Management Information System (MIS) plays a significant role in the decision-
making process of any organization. In any organization, a decision is made on the
basis of relevant information which can be retrieved from the MIS.
Training of Employee
Employees should have the capacity of learning of the information system with the
changing competitive and business environment; otherwise it will be difficult for
the organization to stay in the market.
Maintenance Cost
Sometimes a problem arises due to server crash and website crash. Sometimes it
leads to the loss of information. So, maintenance cost is needed to tackle the above
problem.
Limitations of MIS
Even though MIS has many benefits but it also has its limitations. Limitations of
MIS are discussed below:
While MIS may solve some critical problems but it is not a solution to
all problems of an organization.
1. Database
2. Qualified System and Management Staff
3. Top Management Support
4. Active Participation of Operating Management
5. Control and Maintenance of Management Information System
6. Evaluation of Management Information System
Many organizations use MIS successfully, others do not. Though the hardware and the software is the
latest and has appropriate technology, its use is more for the collection and storage of data and its
elementary processing. There are some factors which make the MIS a success and some others,
which make it a failure. These factors can be summarized as follows:
If a MIS is to be success then it should have all the features listed as follows:
§ The MIS is integrated into the managerial functions. It sets clear objectives to ensure that the MIS
focuses on the major issues of the business.
§ An appropriate information processing technology required to meet the data processing and
analysis needs of the users of the MIS is selected.
§ The MIS is oriented, defined and designed in terms of the user's requirements and its operational
viability is ensured.
§ The MIS is kept under continuous surveillance, so that its open system design is modified
according to the changing information needs.
§ MIS focuses on the results and goals, and highlights the factors and reasons for non
achievement.
§ MIS is not allowed to end up into an information generation mill avoiding the noise in the
information and the communication system.
§ The MIS recognizes that a manager is a human being and therefore, the systems must consider
all the human behavioral factors in the process of the management.
§ The MIS recognizes that the different information needs for different objectives must be met with.
The globalization of information in isolation from the different objectives leads to too much
information and information and its non-use.
§ The MIS is easy to operate and, therefore, the design of the MIS has such features which make
up a user-friendly design.
§ MIS recognizes that the information needs become obsolete and new needs emerge. The MIS
design, therefore, has a basic potential capability to quickly meet new needs of information.
§ The MIS concentrates on developing the information support to manager critical success factors.
It concentrates on the mission critical applications serving the needs of the top management.
Many a times MIS is a failures. The common factors which are responsible for this are listed as
follows:
§ The MIS is conceived as a data processing and not as an information processing system.
§ The MIS does not provide that information which is needed by the managers but it tends to
provide the information generally the function calls for. The MIS then becomes an impersonal
system.
§ Underestimating the complexity in the business systems and not recognizing it in the MIS
design leads to problems in the successful implementation.
§ Adequate attention is not given to the quality control aspects of the inputs, the process and
the outputs leading to insufficient checks and controls in the MIS.
§ The MIS is developed without streamlining the transaction processing systems in the
organization.
§ Lack of training and appreciation that the users of the information and the generators of the
data are different, and they have to play an important responsible role in the MIS.
§ The MIS does not meet certain critical and key factors of its users such as a response to the
query on the database, an inability to get the processing done in a particular manner, lack of
user-friendly system and the dependence on the system personnel.
§ A belief that the computerized MIS can solve all the management problems of planning and
control of the business.
§ Lack of administrative discipline in following the standardized systems and procedures, wrong
coding and deviating from the system specifications result in incomplete and incorrect
information.
§ The MIS does not give perfect information to all the users in the organization.
Read Complete: Requirements of Management Information System
Summary
Management Information Systems (MIS), referred to as Information Management
and Systems, is the discipline covering the application of people, technologies, and
procedures collectively called information systems, to solving business problems.