ENT Morning Report 0910

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Ticket Number

MBR Name Services Subject Category 1Category 2Category 3Category 4 State Status
276210 JAMIIL LI 39125 Nairobi Re EquipmentRisk Affect IP MPLS Open
149374 JAMIIL LI 39125 (12) 6150s EquipmentRisk Affect IP MPLS Open
342320 JAMIIL LI 39125 SDH ACK Ga EquipmentRisk Affect SDH Open
332210 JAMIIL LI 39125 MDC FailedEquipmentRisk Affect IP Core Open
335990 JAMII TELECOMMUNIC critical a EquipmentRisk Affect IP Core Open
276566 JAMIIL LI 39125 (9) switch EquipmentRisk Affect IP MPLS Open
342334 JAMII TEL 46867 RAN:Memble EquipmentRisk Affect IP Core Open
342476 JAMIIL LI 39125 AKAMAI TrafEquipmentService AffIP Core Open
276576 JAMIIL LI 39125 Nakuru RegEquipmentRisk Affect IP MPLS Open
186336 JAMIIL LI 39125 (2) M6Ks EEquipmentRisk Affect IP Core Open
326158 JAMIIL LI 39125 SDH JumuiaEquipmentRisk Affect SDH Open
310240 JAMIIL LI 39125 SDH AC ShaEquipmentRisk Affect SDH Open
283030 JAMIIL LI 39125 EQM: Ronga EquipmentRisk Affect IP MPLS Open
276572 JAMIIL LI 39125 MIGOSI-4G_ EquipmentRisk Affect IP MPLS Open
330282 JAMIIL LI 39125 RAN/6150:M EquipmentRisk Affect IP MPLS Open
326154 JAMIIL LI 39125 SDH Mobica EquipmentRisk Affect SDH Open
293520 JAMIIL LI 39125 RAN/6150:LEquipmentRisk Affect IP MPLS Open
215130 JAMIIL LI 39125 (3) 6150s EquipmentRisk Affect IP MPLS Open
318280 JAMIIL LI 39125 DC-IN-Fail EquipmentRisk Affect SDH Open
276564 JAMIIL LI 39125 KSM-Mainof EquipmentRisk Affect IP MPLS Open
276578 JAMIIL LI 39125 Mombasa_Ki EquipmentRisk Affect IP MPLS Open
193516 JAMIIL LI 39125 Kisumu RegEquipmentRisk Affect IP Core Open
289650 JAMIIL LI 39125 Gathanga 6EquipmentRisk Affect IP MPLS Open
300012 JAMIIL LI 39125 Meru_SS_61 EquipmentRisk Affect IP MPLS Open
110418 JAMIIL LIMITED SDH-ABC To LOS Fiber Risk Affect SDH Open
14666 JAMIIL LI 39125 SDH:BarclaLOS Fiber Risk Affect SDH Open
336338 JAMIIL LI 39125 SDH: OceaniLOS Fiber Risk Affect SDH Open
342396 JAMII TELECOMMUNIC RAN/6150:R LOS Fiber Risk Affect IP MPLS Open
342940 JAMII TELECOMMUNIC NPT/RAN:Ma LOS Fiber Risk Affect SDH Open
302438 JAMIIL LI 39125 SDH UNWFP LOS Fiber Risk Affect SDH Open
323952 JAMIIL LI 39125 SDH::TelepLOS Fiber Risk Affect SDH Open
308802 JAMIIL LI 39125 SDH Kenet LOS Fiber Risk Affect SDH Open
42432 JAMIIL LI 39125 SDH SAFARLOS Fiber Risk Affect SDH Open
198200 JAMIIL LI 39125 SDH TelepoLOS Fiber Risk Affect SDH Open
132995 JAMIIL LI 39125 SDH: SCC tLOS Fiber Risk Affect SDH Open
338958 JAMIIL LIMITED RAN_6150:LOS Fiber Risk Affect IP MPLS Road ContrOpen
195484 JAMIIL LI 39125 SDH :JT XDMLOS Fiber Service AffSDH Faulty CPE Open
208058 JAMIIL LI 39125 SDH Elite_ LOS Fiber Risk Affect SDH Open
80394 JAMIIL LI 39125 SDH SCC ToLOS Fiber Risk Affect SDH Open
120172 JAMIIL LIMITED SDH TPO toLOS Fiber Risk Affect SDH Open
231316 JAMIIL LI 39125 SDH Parlia LOS Fiber Risk Affect SDH Open
39468 JAMIIL LI 39125 CESR:COOPLOS Fiber Risk Affect IP MPLS Open
266064 JAMIIL LI 39125 CESR:TPO tLOS Fiber Service AffIP MPLS Open
295526 JAMIIL LI 39125 RAN/6150:LLOS Fiber Service AffIP MPLS Road ContrOpen
198198 JAMIIL LI 39125 SDH TelepoLOS Fiber Risk Affect SDH Open
65888 JAMIIL LI 39125 SDH-Landma LOS Fiber Risk Affect SDH Open
311636 JAMIIL LI 39125 CESR: KENNLOS Fiber Service AffIP MPLS Open
203230 JAMIIL LIMITED SDH:MulticLOS Fiber Risk Affect SDH Open
135262 JAMIIL LIMITED SDH: TelepLOS Fiber Risk Affect SDH Open
100406 JAMIIL LI 39125 SDH:DTM BI LOS Fiber Risk Affect SDH Open
330430 JAMIIL LIMITED SDH:KCA UniLOS Fiber Service AffSDH Open
137280 JAMIIL LIMITED SDH TelepoLOS Fiber Risk Affect SDH Open
343604 JAMIIL LI 39125 RAN/NPT: ELOS Fiber Risk Affect SDH Open
84688 JAMIIL LI 39125 CESR:Link LOS Fiber Risk Affect IP MPLS Open
110564 JAMIIL LI 39125 SDH-PrudentLOS Fiber Risk Affect SDH Open
36634 JAMIIL LI 39125 SDH:LANCELOS Fiber Risk Affect SDH Open
300970 JAMIIL LI 39125 SDH QOA LOS Fiber Risk Affect SDH Open
221412 JAMIIL LI 39125 SDH sameer LOS Fiber Risk Affect SDH Open
14662 JAMIIL LI 39125 SDH:BARCLLOS Fiber Risk Affect SDH Open
37232 JAMIIL LI 39125 SDH-COOPLOS T Fiber Risk Affect SDH Open
342998 JAMII TELECOMMUNIC RAN/6150:LOS Fiber Risk Affect SDH Open
334658 JAMIIL LI 39125 RAN/NPT Em Low RX CRCQoS AffectSDH Open
323442 JAMII TEL 39125 RAN/6150:Low RX CRCQoS AffectIP MPLS Open
313050 JAMIIL LI 39125 SDH: GospeLow RX CRCQoS AffectSDH Open
148896 JAMIIL LI 39125 CESR/6150:Low RX CRCQoS AffectIP MPLS Open
288640 JAMII TEL 39125 RAN/6150 LAow RX CRCQoS AffectIP MPLS Open
334598 JAMIIL LI 39125 RAN/6150 LAow RX CRCQoS AffectIP MPLS Open
245318 JAMIIL LI 39125 SDH:KCB toLow RX CRCQoS AffectSDH Open
327038 JAMIIL LI 39125 RAN/6150 LSow RX CRCQoS AffectIP MPLS Open
159928 JAMIIL LI 39125 SDH: Airt Low RX CRCQoS AffectSDH Open
252298 JAMIIL LI 39125 SDH BomasLow RX CRCQoS AffectSDH Open
208862 JAMIIL LI 39125 SDH: Jamii Low RX CRCQoS AffectSDH Open
117544 JAMIIL LI 39125 SDH: BandarLow RX CRCQoS AffectSDH Open
297820 JAMII TEL 39125 RAN/IPRAN: Low RX CRCQoS AffectIP MPLS Open
326400 JAMII TELECOMMUNIC RAN/NPT RLow RX CRCQoS AffectSDH Open
307048 JAMII TELECOMMUNIC RAN/6150:C Low RX CRCQoS AffectIP MPLS Open
331288 JAMIIL LI 39125 RAN/IPRAN: Low RX CRCQoS AffectIP MPLS Open
259728 JAMII TEL 39125 RAN/6150:Low RX CRCQoS AffectIP MPLS Open
203838 JAMIIL LI 39125 SDH:JAMII Low RX CRCQoS AffectSDH Open
335698 JAMIIL LI 39125 SDH: KencoOffline IsolService AffSDH Open
342484 JAMIIL LI 39125 RAN: KanyoOffline IsolService AffIP MPLS Open
210418 JAMIIL LI 39125 SDH Laico-ROffline IsolService AffSDH Open
24744 JAMIIL LI 39125 CESR:STANOffline IsolService AffIP MPLS Open
319088 JAMIIL LI 39125 CESR: Dea Offline IsolService AffIP MPLS Open
282154 JAMIIL LI 39125 CESR: STANOffline IsolService AffIP MPLS Open
269704 JAMIIL LI 39125 CESR:BCS CiOffline IsolService AffIP MPLS Open
343534 JAMIIL LI 39125 SDH: AC_ShOffline IsolService AffSDH Open
340782 JAMIIL LI 39125 SDH: KentraOffline IsolService AffSDH Open
223222 JAMIIL LIMITED sdh: nokia Offline IsolService AffSDH Open
335186 JAMIIL LI 39125 SDH Co-opOffline
C IsolService AffSDH Open
190532 JAMIIL LI 39125 SDH YU-WestOffline IsolService AffSDH Open
343206 JAMIIL LI 39125 SDH: OmanOffline IsolService AffSDH Open
53798 JAMIIL LI 39125 SDH RISTESOffline IsolService AffSDH Open
339362 JAMIIL LIMITED CESR:TraffiOffline IsolService AffIP MPLS Open
343322 JAMIIL LI 39125 RAN/6150:Offline IsolService AffIP MPLS Open
260164 JAMIIL LI 39125 SDH: ApolloOffline IsolService AffSDH Open
343530 PETER THE 73491 CESR ActionOffline IsolService AffIP MPLS Open
27750 JAMIIL LI 39125 SDH STIMAOffline IsolService AffSDH Open
82444 JAMIIL LI 39125 SDH: ProspeOffline IsolService AffSDH Open
34364 JAMIIL LI 39125 SDH:NSIS GOffline IsolService AffSDH Dead CoresOpen
Date Created
Assigned toCreated By
Ticket StatusSLA day(s)Assigned
Number
to of Tickets
07/18/2022Simon Gat Wilson RutIn Process 82 days 14Simon Gat 5
02/21/2022Simon Gat Alan Korir In Process 229 days 1Caroline C 5
10/07/2022Caroline C Karimi DenNew 1 days 23: Wilson Rut 1
09/27/2022Wilson RutCharles ChNew 11 days 22Alex Langa 1
09/30/2022Alex LangaOscar KipnNew 8 days 08: Eric Ochie 2
07/19/2022Simon Gat Emmanuel In Process 82 days 04Vincent Ma 1
10/07/2022Simon Gat Wyclife Ki In Process 1 days 23: Dennis Mo 3
10/07/2022Eric Ochie Wilson RutOn Hold 1 days 20: Nick Korir 4
07/19/2022Vincent MaEmmanuel Assigned 82 days 03Samson Kip 2
04/01/2022Dennis MoWilson RutAssigned 190 days 2Ann Nyawi 1
09/20/2022Caroline C Andrew SoNew 18 days 15Raphael Ru 2
08/31/2022Eric Ochie Andrew SoAssigned 38 days 19Joseph M 5
07/27/2022Caroline C Samuel GitNew 73 days 22Joseph Ju 31
07/19/2022Nick Korir Emmanuel New 82 days 04William Ki 5
09/25/2022Samson KipConcepta RNew 14 days 05David Biwo 9
09/20/2022Caroline C Andrew SoNew 18 days 15Saulo Opiy 7
08/10/2022Samson KipWyclife Ki Assigned 59 days 23Moses Mte 6
05/07/2022Nick Korir Charles ChNew 155 days 0Christophe 1
09/10/2022Simon Gat Wyclife Ki In Process 29 days 00Newton Ju 8
07/19/2022Nick Korir Emmanuel New 82 days 04George Mu 1
07/19/2022Ann NyawiEmmanuel In Process 82 days 03Total 100
04/09/2022Nick Korir Wilson RutNew 182 days 20:00:41.188792
08/03/2022Caroline C Andrew SoNew 66 days 15:09:41.188792
08/19/2022Raphael RuCharles ChAssigned 50 days 17:55:41.188792
01/10/2022Joseph M Rose WachiAssigned 271 days 09:49:41.188792
10/08/2021Joseph Juma New 366 days 02:56:41.188792
10/01/2022Joseph Ju Emmanuel New 7 days 17:36:41.188792
10/07/2022William Ki Wilson RutNew 1 days 21:27:41.188792
10/07/2022David BiwoWilson RutNew 1 days 13:28:41.188792
08/22/2022Saulo OpiySamuel GitNew 47 days 13:00:41.188792
09/17/2022Joseph Ju Alan Korir New 21 days 08:23:41.188792
08/29/2022Moses MteAndrew SoNew 40 days 14:39:41.188792
08/10/2021Joseph Mumama New 425 days 02:56:41.188792
04/15/2022Joseph Ju Wyclife Ki New 177 days 00:21:41.188792
02/02/2022Moses MteRose WachiNew 248 days 14:41:41.188792
10/03/2022Joseph Ju Patrick KarTemporary5 days 15:23:41.188792
04/12/2022ChristopheWyclife Ki Assigned 179 days 23:22:41.188792
04/27/2022Moses MteSamuel GitNew 164 days 10:29:41.188792
11/30/2021Joseph M Samuel GitIn Process 312 days 10:14:41.188792
01/20/2022Joseph Ju Samuel GitNew 261 days 18:59:41.188792
05/26/2022Joseph Ju Lewis WamNew 135 days 15:02:41.188792
08/17/2021Joseph Juma New 418 days 02:56:41.188792
07/07/2022Joseph Ju Wyclife Ki New 94 days 00:07:41.188792
08/12/2022William Ki Wyclife Ki Temporary57 days 10:07:41.188792
04/15/2022Joseph Ju Wyclife Ki New 177 days 00:23:41.188792
11/12/2021Newton JuRose WachiNew 330 days 21:41:41.188792
09/01/2022Joseph Ju Emmanuel New 37 days 15:10:41.188792
04/22/2022Moses MteDennis KibNew 169 days 19:43:41.188792
02/05/2022Joseph Ju Dennis KibNew 245 days 23:28:41.188792
12/27/2021Joseph Ju Patrick KarNew 285 days 23:31:41.188792
09/25/2022Saulo OpiyOscar KipnNew 13 days 18:45:41.188792
02/07/2022Joseph Ju Andrew SoNew 243 days 09:26:41.188792
10/08/2022David BiwoJames KipcNew 0 days 13:08:41.188792
12/06/2021Joseph M Andrew SoNew 306 days 19:44:41.188792
01/11/2022Joseph Ju Rose WachiAssigned 271 days 05:51:41.188792
08/24/2021Newton Juma New 411 days 02:56:41.188792
08/20/2022Saulo OpiyCharles ChAssigned 49 days 14:02:41.188792
05/14/2022David BiwoAndrew SoNew 147 days 22:35:41.188792
10/08/2021Joseph Juma Assigned 366 days 02:56:41.188792
08/22/2021Newton Juma New 413 days 02:56:41.188792
10/07/2022George MuWilson RutNew 1 days 13:01:41.188792
09/29/2022David BiwoAlex WachiIn Process 9 days 17:18:41.188792
09/17/2022David BiwoAlan Korir New 21 days 22:13:41.188792
09/03/2022Newton JuEmmanuel In Process 35 days 16:11:41.188792
02/21/2022Joseph Ju Rose WachiNew 230 days 00:08:41.188792
08/02/2022Joseph M Wyclife Ki Assigned 67 days 16:05:41.188792
09/29/2022David BiwoWyclife Ki Assigned 9 days 17:52:41.188792
06/13/2022David BiwoWilson RutNew 117 days 21:00:41.188792
09/21/2022David BiwoOscar KipnNew 17 days 16:52:41.188792
03/03/2022Joseph Ju Karimi DenNew 219 days 14:19:41.188792
06/21/2022William Ki James KipcNew 109 days 17:58:41.188792
04/28/2022Newton JuLewis WamIn Process 163 days 14:25:41.188792
01/17/2022Moses MteEmmanuel New 264 days 08:42:41.188792
08/17/2022Saulo OpiyWilson RutNew 52 days 21:55:41.188792
09/20/2022Joseph Ju Concepta RNew 18 days 10:51:41.188792
08/28/2022William Ki Wilson RutNew 42 days 02:56:41.188792
09/26/2022Saulo OpiyWyclife Ki New 12 days 18:39:41.188792
06/30/2022David BiwoJames KipcNew 100 days 23:21:41.188792
04/22/2022Newton JuKarimi DenIn Process 169 days 11:47:41.188792
09/30/2022Joseph Ju Emmanuel New 8 days 14:27:41.188792
10/07/2022Raphael RuEmmanuel New 1 days 20:31:41.188792
05/01/2022Joseph Ju Lewis WamNew 160 days 19:13:41.188792
09/16/2021Joseph Juma New 388 days 02:56:41.188792
09/11/2022Joseph Ju James KipcNew 27 days 15:23:41.188792
07/26/2022Joseph Ju Charles ChNew 74 days 20:02:41.188792
07/11/2022Joseph Ju Wyclife Ki New 90 days 03:47:41.188792
10/08/2022Newton JuJames KipcNew 0 days 14:40:41.188792
10/05/2022Newton JuEmmanuel New 3 days 18:34:41.188792
05/16/2022William Ki Dennis KibNew 145 days 11:59:41.188792
09/30/2022Joseph Ju Samuel GitNew 8 days 22:58:41.188792
04/06/2022Moses MteOscar KipnNew 185 days 21:45:41.188792
10/08/2022Joseph Ju Karimi DenNew 0 days 23:52:41.188792
07/14/2021Saulo Opiyo New 452 days 02:56:41.188792
10/04/2022Joseph Ju Karimi DenNew 4 days 23:40:41.188792
10/08/2022Dennis MoJames KipcNew 0 days 19:45:41.188792
06/30/2022Joseph Ju Lewis WamNew 100 days 16:37:41.188792
10/08/2022Dennis MoJames KipcNew 0 days 14:53:41.188792
11/01/2021Joseph Juma New 342 days 02:56:41.188792
12/03/2021Joseph Ju Karimi DenNew 309 days 21:26:41.188792
08/28/2021Saulo Opiyo In Process 407 days 02:56:41.188792
Ticket Number
MBR Name Services Subject Category 1Category 2Category 3Category 4 State Status
338958 JAMIIL LIMITED RAN_6150:LOS Fiber Risk Affect IP MPLS Road ContrOpen
295526 JAMIIL LI 39125 RAN/6150:LLOS Fiber Service AffIP MPLS Road ContrOpen
Date Created
Assigned toCreated By
Ticket StatusSLA day(s)Assigned
Number
to of Tickets
10/03/2022Joseph Ju Patrick KarTemporary5 days 15: Joseph Ju 1
08/12/2022William Ki Wyclife Ki Temporary57 days 10William Ki 1
Total 2
Ticket Number
MBR Name Services Subject Category 1Category 2Category 3Category 4 State Status
224364 JAMIIL LI 39125 BB OTN ChaEquipmentService AffIP Core Open
305644 JAMIIL LI 39125 BB OTN: BEquipmentRisk Affect IP MPLS Open
333778 JAMIIL LI 39125 BB MPLS: JLOS Fiber Service AffIP MPLS Open
134243 JTL on KPL 73595 BB MPLS LuLOS Fiber Risk Affect IP MPLS Open
222406 JTL on KPL 39125 BB SDH JTLLow RX CRCQoS AffectSDH Open
338786 JAMIIL LI 39125 BB SDH: SaLow RX CRCQoS AffectSDH Open
341050 JAMIIL LI 39125 BB MPLS BaLow RX CRCQoS AffectIP MPLS Open
321584 JTL on KPL 73780 BB MPLS J Low RX CRCQoS AffectIP MPLS Open
70278 JAMIIL LI 39125 BB MCS50 LQow RX CRCQoS AffectSDH Low Rx OptOpen
305606 JTL on ICTA 75946 BB MPLS JTLow RX CRCQoS AffectIP MPLS Open
259722 JTL on KPL 73632 BB MPLS KiLow RX CRCQoS AffectIP MPLS Open
340134 JAMIIL LI 39125 BB MPLS LuLow RX CRCQoS AffectIP MPLS Open
317994 JAMIIL LI 39125 BB Mpls KiLow RX CRCQoS AffectIP MPLS Open
208664 JAMIIL LI 39125 BB MPLS JTLow RX CRCQoS AffectIP MPLS Open
309150 JAMIIL LI 39125 BB MPLS WaLow RX CRCQoS AffectIP MPLS Open
41298 JAMIIL LI 39125 BB NPT QOALow RX CRCQoS AffectSDH Open
339050 JAMIIL LI 39125 BB MPLS KSLow RX CRCQoS AffectIP MPLS Open
233954 JAMIIL LI 39125 BB MPLS UpLow RX CRCQoS AffectIP MPLS Open
325048 JTL on ICTA 39125 BB MPLS JTLow RX CRCQoS AffectIP MPLS Open
324100 JAMIIL LI 39125 BB SDH/MCSLow RX CRCQoS AffectSDH Open
283016 JAMIIL LI 39125 BB SDH: QOLow RX CRCQoS AffectSDH Open
271314 JAMIIL LI 39125 BB MPLS JaLow RX CRCQoS AffectIP MPLS Open
Date Created
Assigned toCreated By
Ticket StatusSLA day(s)Assigned
Number
to of Tickets
05/18/2022Samson KipJames KipcNew 143 days 2Samson Kip 2
08/25/2022Wilson RutWilson RutAssigned 44 days 06Wilson Rut 7
09/28/2022Wilson RutWyclife Ki New 10 days 15Saulo Opiy 2
02/15/2022Wilson RutRose WachiNew 236 days 0Joseph Ju 5
05/15/2022Wilson RutAndrew SoNew 146 days 0David Biwo 2
10/03/2022Saulo OpiyWilson RutNew 5 days 17: Newton Ju 3
10/05/2022Joseph Ju Alex WachiNew 3 days 15: Nick Korir 1
09/14/2022Wilson RutAlan Korir New 24 days 07Total 22
11/17/2021Joseph Ju Concepta RIn Process 325 days 08:03:41.429148
08/25/2022Wilson RutWilson RutNew 44 days 08:54:41.429148
06/30/2022David BiwoJames KipcNew 101 days 01:05:41.429148
10/04/2022David BiwoAlex WachiNew 4 days 14:35:41.429148
09/09/2022Samson KipWilson RutAssigned 29 days 14:39:41.429148
04/28/2022Newton JuAndrew SoAssigned 163 days 16:39:41.429148
08/30/2022Saulo OpiyCharles ChNew 40 days 01:06:41.429148
08/12/2021Joseph Juma New 423 days 02:56:41.429148
10/03/2022Nick Korir James KipcAssigned 5 days 14:27:41.429148
05/30/2022Joseph Ju James KipcNew 132 days 00:42:41.429148
09/19/2022Wilson RutAndrew SoNew 19 days 15:49:41.429148
09/18/2022Newton JuWilson RutNew 20 days 17:27:41.429148
07/27/2022Joseph Ju Samuel GitNew 73 days 23:37:41.429148
07/13/2022Newton JuAndrew SoNew 88 days 00:00:41.429148
Ticket Number
MBR Name Services Subject Category 1Category 2Category 3Category 4 State Status
116690 JAMIIL LIMITED BB NPT/SDLOS Fiber Risk Affect SDH Open
252050 JAMIIL LI 9730 BB MPLS Ico
LOS Fiber Risk Affect IP MPLS Road ContrOpen
159282 JAMIIL LI 39125 BB MPLS Wa LOS Fiber Risk Affect IP MPLS Private De Open
270108 JAMIIL LI 39125 BB MPLS Me LOS Fiber Risk Affect IP MPLS Road ContrOpen
237318 JAMIIL LI 39125 BB MPLS RuLOS Fiber Service AffIP MPLS Road ContrOpen
313400 JAMIIL LI 39125 BB MPLS: ELOS Fiber Risk Affect IP MPLS Damage ofOpen
136014 JAMIIL LI 9730 BB MPLS RuLOS Fiber Service AffIP MPLS Road ContrOpen
98020 JAMIIL LI 39125 BB MPLS LiLOS Fiber Service AffIP MPLS Vandalism Open
316654 JAMIIL LI 39125 BB SDH/MPL LOS Fiber Risk Affect IP MPLS Road ContrOpen
98836 JAMIIL LIMITED BB MPLS NoLOS Fiber Service AffIP MPLS Vandalism Open
117380 JAMIIL LIMITED BB MPLS UpLOS Fiber Service AffIP MPLS Open
105144 JAMIIL LIMITED BB MPLS RLOS Fiber Risk Affect IP MPLS Private De Open
9042 JAMIIL LI 39125 BB MPLS GLOS Fiber Service AffIP MPLS Private De Open
116400 JAMIIL LI 9730 BB MPLS LiLOS Fiber Risk Affect IP MPLS Damage ofOpen
7744 JAMIIL LI 39125 BB MPLS: BLOS Fiber Risk Affect IP MPLS Road ContrOpen
286128 JAMIIL LI 39125 BB MPLS RLOS Fiber Risk Affect IP MPLS Vandalism Open
308828 JAMIIL LI 39125 BB MPLS: KLOS Fiber Risk Affect IP MPLS Road ContrOpen
234102 JAMIIL LI 39125 BB MPLS BaLOS Fiber Service AffIP MPLS Private De Open
279750 JAMIIL LI 39125 BB Mpls: ULOS Fiber Service AffIP MPLS Other operOpen
213648 JAMIIL LI 39125 BB MPLS Wa LOS Fiber Risk Affect IP MPLS Connector Open
18726 JAMIIL LI 39125 BB SDH/MCLOS Fiber Risk Affect SDH Road ContrOpen
335742 JAMIIL LI 39125 BB SDH/MPL LOS Fiber Risk Affect IP MPLS Private De Open
340712 JTL on KPC 73764 BB OTN: TeLow RX CRCRisk Affect IP Core Open
Date Created
Assigned toCreated By
Ticket StatusSLA day(s)Assigned
Number
to of Tickets
01/17/2022Joseph Ju Samuel GitTemporary264 days 1Joseph Ju 9
06/21/2022William Ki Charles ChTemporary109 days 2William Ki 4
03/03/2022Saulo OpiyKarimi DenTemporary219 days 2Saulo Opiy 1
07/11/2022Raphael RuSamuel GitTemporary89 days 12Raphael Ru 1
06/02/2022Joseph Ju Andrew SoTemporary128 days 1David Biwo 1
09/04/2022David BiwoAndrew SoTemporary34 days 16Nick Korir 3
02/06/2022Joseph Ju Wyclife Ki Temporary244 days 1Moses Mte 3
12/22/2021William Ki Wilson RutTemporary290 days 1George Mu 1
09/08/2022Nick Korir James KipcTemporary30 days 20Total 23
12/23/2021Moses MteWilson RutTemporary289 days 15:47:41.500951
01/17/2022Joseph Ju Wilson RutTemporary264 days 12:51:41.500951
01/04/2022William Ki Patrick KarTemporary277 days 13:37:41.500951
10/31/2021William Kiptoo Temporary343 days 02:56:41.500951
01/16/2022Moses MteRose WachiTemporary265 days 06:30:41.500951
10/22/2021Joseph Juma Temporary352 days 02:56:41.500951
07/30/2022Joseph Ju Patrick KarTemporary70 days 08:32:41.500951
08/29/2022Nick Korir Emmanuel Temporary40 days 14:32:41.500951
05/30/2022Joseph Ju Andrew SoTemporary131 days 20:21:41.500951
07/22/2022Joseph Ju Wilson RutTemporary78 days 20:18:41.500951
05/05/2022Moses MteConcepta RTemporary156 days 18:37:41.500951
09/30/2021Joseph Juma Temporary374 days 02:56:41.500951
09/30/2022Nick Korir Wyclife Ki Temporary8 days 14:08:41.500951
10/05/2022George MuEmmanuel Temporary3 days 19:17:41.500951
Ticket Number
MBR Name Services Subject Category 1Category 2Category 3Category 4 State Status
335990 JAMII TELECOMMUNIC critical a EquipmentRisk Affect IP Core Open
335624 JAMII TELECOMMUNIC FIBer cut aFiber Plan Cable ReloRisk Affecting Open
323442 JAMII TEL 39125 RAN/6150:Low RX CRCQoS AffectIP MPLS Open
335676 JAMII TELECOMMUNIC RE: FIBER Fiber Plan Cable ReloRisk Affecting Open
342940 JAMII TELECOMMUNIC NPT/RAN:Ma LOS Fiber Risk Affect SDH Open
259728 JAMII TEL 39125 RAN/6150:Low RX CRCQoS AffectIP MPLS Open
341406 JAMII TEL 58936 RAN:EldoretLOS Fiber Service AffGPON Open
342998 JAMII TELECOMMUNIC RAN/6150:LOS Fiber Risk Affect SDH Open
326400 JAMII TELECOMMUNIC RAN/NPT RLow RX CRCQoS AffectSDH Open
288640 JAMII TEL 39125 RAN/6150 LAow RX CRCQoS AffectIP MPLS Open
297820 JAMII TEL 39125 RAN/IPRAN: Low RX CRCQoS AffectIP MPLS Open
299352 JAMII TELECOMMUNIC RAN-Comfor Power RelaKPLC PoweRisk Affecting Open
324432 JAMII TEL 49271 RAN: BungoCooling Sy Faulty AircRisk Affecting Open
319694 JAMII TELECOMMUNIC RAN:KaberiPower RelaKPLC PoweRisk Affecting Open
285496 JAMII TEL 59894 RAN Nrb_riPower RelaSite on BatRisk Affecting Open
287454 JAMII TEL 55675 RAN:55675Power RelaRectifier FaRisk Affecting Open
296318 JAMII TELECOMMUNIC RAN RongaiPower RelaSite on BatRisk Affecting Open
342334 JAMII TEL 46867 RAN:Memble EquipmentRisk Affect IP Core Open
296084 JAMII TEL 60490 RAN: GithuPower RelaKPLC PoweRisk Affect Power OutaOpen
301580 JAMII TEL 62910 RAN-MugosPower RelaSite on BatRisk Affecting Open
287476 JAMII TEL 51047 RAN:51047Power RelaRectifier FaRisk Affecting Open
295550 JAMII TEL 57917 RAN Nrb SaPower RelaKPLC PoweService Affecting Open
287424 JAMII TEL 54399 RAN Greens Power RelaRectifier FaRisk Affecting Open
319852 JAMII TEL 59346 RAN MessoPower RelaSite on BatRisk Affecting Open
313238 JAMII TEL 59337 RAN Nrb Mu Power RelaKPLC PoweService Affecting Open
323954 JAMII TEL 55667 RAN: Vela SPower RelaKPLC PoweService Affecting Open
342182 JAMII TEL 56831 RAN Nrb JaPower RelaKPLC PoweService Affecting Open
296062 JAMII TELECOMMUNIC RAN Norwic Power RelaSite on BatRisk Affecting Open
269276 JAMII TEL 74218 RAN: Kisii Power RelaKPLC PoweService Affecting Open
319690 JAMII TELECOMMUNIC RAN:Malach Power RelaKPLC PoweRisk Affecting Open
343218 JAMII TEL 54884 RAN:Busia Power RelaKPLC PoweRisk Affecting Open
307048 JAMII TELECOMMUNIC RAN/6150:C Low RX CRCQoS AffectIP MPLS Open
343470 JAMII TELECOMMUNIC RAN: Servi Offline IsolService AffGPON Open
342396 JAMII TELECOMMUNIC RAN/6150:R LOS Fiber Risk Affect IP MPLS Open
Date Created
Assigned toCreated By
Ticket StatusSLA day(s)Assigned
Number
to of Tickets
09/30/2022Alex LangaOscar KipnNew 8 days 08: Alex Langa 1
09/30/2022David BiwoDavid BiwoAssigned 8 days 15: David Biwo 5
09/17/2022David BiwoAlan Korir New 21 days 22Dennis Mo 1
09/30/2022David BiwoDavid BiwoAssigned 8 days 14: George Mu 1
10/07/2022David BiwoWilson RutNew 1 days 13: Joseph Ju 1
06/30/2022David BiwoJames KipcNew 100 days 2Joseph M 1
10/06/2022Dennis MoWyclife Ki New 3 days 00: Saulo Opiy 1
10/07/2022George MuWilson RutNew 1 days 13: Simon Gat 20
09/20/2022Joseph Ju Concepta RNew 18 days 10William Ki 3
08/02/2022Joseph M Wyclife Ki Assigned 67 days 16Total 34
08/17/2022Saulo OpiyWilson RutNew 52 days 21:55:41.577753
08/18/2022Simon Gat Oscar KipnIn Process 51 days 14:35:41.577753
09/19/2022Simon Gat Emmanuel In Process 20 days 00:51:41.577753
09/12/2022Simon Gat Concepta RIn Process 26 days 17:42:41.577753
07/29/2022Simon Gat Patrick KarIn Process 71 days 05:57:41.577753
08/01/2022Simon Gat Concepta RIn Process 68 days 18:33:41.577753
08/15/2022Simon Gat Andrew SoIn Process 55 days 02:09:41.577753
10/07/2022Simon Gat Wyclife Ki In Process 1 days 23:14:41.577753
08/14/2022Simon Gat Rose WachiIn Process 55 days 19:20:41.577753
08/21/2022Simon Gat Rose WachiIn Process 48 days 07:30:41.577753
08/01/2022Simon Gat Concepta RIn Process 68 days 18:13:41.577753
08/12/2022Simon Gat Andrew SoIn Process 57 days 08:41:41.577753
08/01/2022Simon Gat Concepta RIn Process 68 days 18:44:41.577753
09/12/2022Simon Gat Concepta RIn Process 26 days 14:57:41.577753
09/03/2022Simon Gat Charles ChIn Process 35 days 08:36:41.577753
09/17/2022Simon Gat Emmanuel In Process 21 days 08:17:41.577753
10/06/2022Simon Gat Andrew SoIn Process 2 days 10:09:41.577753
08/14/2022Simon Gat Andrew SoIn Process 55 days 22:17:41.577753
07/10/2022Simon Gat Karimi DenIn Process 90 days 16:41:41.577753
09/12/2022Simon Gat Concepta RIn Process 26 days 17:46:41.577753
10/08/2022Simon Gat Wyclife Ki New 0 days 23:04:41.577753
08/28/2022William Ki Wilson RutNew 42 days 02:56:41.577753
10/08/2022William Ki Alan Korir New 0 days 16:42:41.577753
10/07/2022William Ki Wilson RutNew 1 days 21:27:41.577753
Ticket Number
MBR Name Services Subject Category 1Category 2Category 3Category 4 State Status
338244 ALEX BERU 62767 Adhouse 16Low RX CRCQoS AffectGPON Open
318280 JAMIIL LI 39125 DC-IN-Fail EquipmentRisk Affect SDH Open
336014 Bayeta Mul 71280 Bandari 5/ LOS Fiber Service AffGPON Open
255264 Samwel W 77670 Adhouse2 2Low RX CRCQoS AffectGPON Open
158480 Kenya Educ 67808 ADHOUSE2Low 4 RX CRCQoS AffectGPON Open
261258 Joel Ochie 78683 Adhouse OLTLow RX CRCQoS AffectGPON Open
267490 Trade & Fai 58306 BD1 12/6:2Low RX CRCQoS AffectGPON Open
329582 Annie Gita 67489 Adhouse2 2Low RX CRCQoS AffectGPON Open
338072 Ayub Ahm 63938 Adhouse2 3Low RX CRCQoS AffectGPON Open
339370 Francis Th 77287 Adhouse2 1Low RX CRCQoS AffectGPON Open
287424 JAMII TEL 54399 RAN Greens Power RelaRectifier FaRisk Affecting Open
224364 JAMIIL LI 39125 BB OTN Cha EquipmentService AffIP Core Open
193516 JAMIIL LI 39125 Kisumu RegEquipmentRisk Affect IP Core Open
343664 Apichoke K 68298 Adhouse 16LOS Fiber Service AffGPON Open
308828 JAMIIL LI 39125 BB MPLS: KLOS Fiber Risk Affect IP MPLS Road ContrOpen
340526 Tomy Kairo 66886 ADH2 4/14:LOS Fiber Service AffGPON Open
276564 JAMIIL LI 39125 KSM-Mainof EquipmentRisk Affect IP MPLS Open
338114 WIOCC SER 75341 Adhouse2 5Low RX CRCQoS AffectGPON Open
158386 Vitalray He 28944 AD1 2/6:1 Low RX CRCQoS AffectGPON Open
330802 Paul Njug 62176 kikuyu 1/6 Low RX CRCQoS AffectGPON Open
338100 Maurice Ko 44086 Adhouse2 5Low RX CRCQoS AffectGPON Open
322636 JAMIIL LI 39125 PreventiveFiber Plan Cable TensiService Affecting Open
343402 Zoomoo Ne 78270 Busia 1/3: LOS Fiber Service AffGPON Open
338048 DEMSAS F 66662 Adhouse2 2Low RX CRCQoS AffectGPON Open
223384 Equity Ban 1062 Adhouse1 6Low RX CRCQoS AffectGPON Open
337926 Chinese W 76014 Bandari 2/ Low RX CRCQoS AffectGPON Open
322418 LISA VAGLI 72125 ABC 1/12:3Low RX CRCService AffGPON Open
338162 GIZ Agricul 23204 Adhouse2 1Low RX CRCQoS AffectGPON Open
330928 DERRICK A 70169 Adhouse2 2LOS Fiber Service AffGPON Open
324390 Edger Kitur 79184 ADH2 12/5:Low RX CRCQoS AffectGPON Open
285496 JAMII TEL 59894 RAN Nrb_riPower RelaSite on BatRisk Affecting Open
293520 JAMIIL LI 39125 RAN/6150:LEquipmentRisk Affect IP MPLS Open
319694 JAMII TELECOMMUNIC RAN:KaberiPower RelaKPLC PoweRisk Affecting Open
265876 Mr Paul Go 28114 Adhouse 5/Low RX CRCQoS AffectGPON Open
299438 EQUITY BA 61305 Bandari 17Low RX CRCQoS AffectGPON Open
266010 Margret M 55450 Adhouse2 2Low RX CRCQoS AffectGPON Open
331402 Stephen M 69941 Adhouse2 4LOS Fiber Service AffGPON Open
298316 RHAPTA RO 70180 BANDARI 5/ Low RX CRCService AffGPON Open
149374 JAMIIL LI 39125 (12) 6150s EquipmentRisk Affect IP MPLS Open
321032 JAMIIL LI 39125 Cable RehabFiber Plan Cable TensiService Affecting Open
115834 ABSOLUTE 60743 ADH2 3/3:6Low RX CRCQoS AffectGPON Open
338286 IRFAN KES 68600 ABC 1/1:31Low RX CRCQoS AffectGPON Open
342320 JAMIIL LI 39125 SDH ACK Ga EquipmentRisk Affect SDH Open
321584 JTL on KPL 73780 BB MPLS J Low RX CRCQoS AffectIP MPLS Open
337998 Brand desi 38541 Bandari 2/ Low RX CRCQoS AffectGPON Open
332210 JAMIIL LI 39125 MDC FailedEquipmentRisk Affect IP Core Open
293058 CHABARI C 46118 Adhse 5/1:Low RX CRCQoS AffectGPON Open
266040 MAREN SC 39769 Adhouse2 Low RX CRCQoS AffectGPON Open
338060 RONOCARO 33958 Adhouse2 Low RX CRCQoS AffectGPON Open
80394 JAMIIL LI 39125 SDH SCC ToLOS Fiber Risk Affect SDH Open
266130 Bayeta Mul 71280 Bandari 5/ Low RX CRCQoS AffectGPON Open
338180 Brexedes 64195 Adhouse2 5Low RX CRCQoS AffectGPON Open
308064 canossian s 57087 Adhouse 8/Low RX CRCQoS AffectGPON Open
338230 Mohamed M 72202 Adhouse 13LOS Fiber Service AffGPON Faulty CPE Open
330888 IMRAN RAT 49582 Adhouse2 1Low RX CRCQoS AffectGPON Open
308576 Nickson La 46209 Adhouse 5/Low RX CRCQoS AffectGPON Open
276566 JAMIIL LI 39125 (9) switch EquipmentRisk Affect IP MPLS Open
329432 NINE ONE 63432 Adhouse 1Low RX CRCQoS AffectGPON Open
262652 KATHERINE 61425 Adhouse2 2Low RX CRCQoS AffectGPON Open
167316 JAMIIL LI 39125 Adhouse2 spLow RX CRCQoS AffectGPON Open
308558 Nicole Ger 67442 AD1 8/5:28Low RX CRCQoS AffectGPON Open
343590 Technology 43026 ADHOUSE_O LOS Fiber Service AffGPON Open
324432 JAMII TEL 49271 RAN: BungoCooling Sy Faulty AircRisk Affecting Open
343088 Dennis Os 81161 Adhouse2 1LOS Fiber Service AffGPON Open
337956 Bowry & Co 77691 Bandari 12LOS Fiber Service AffGPON Open
246220 INCOFIN A 47089 ADHOUSE_OL Low RX CRCQoS AffectGPON Open
308094 Jonah Kimu 62144 Adhouse 16Low RX CRCQoS AffectGPON Open
335742 JAMIIL LI 39125 BB SDH/MPL LOS Fiber Risk Affect IP MPLS Private De Open
321508 Jason Eisen 28565 ADHSE 6/1:Low RX CRCQoS AffectGPON Open
338156 Africa Lion 70942 Adhouse2 1Low RX CRCQoS AffectGPON Open
317994 JAMIIL LI 39125 BB Mpls KiLow RX CRCQoS AffectIP MPLS Open
341206 GuarantCo 45273 ADHOUSE2LOS 1 Fiber Service AffGPON Open
326154 JAMIIL LI 39125 SDH Mobica EquipmentRisk Affect SDH Open
343616 Rudolf Kaz 76736 Adhse2 5/1LOS Fiber Service AffGPON Open
338258 OMAR Abdu 44240 Adhouse 13Low RX CRCQoS AffectGPON Open
6850 BRIAN OL 32749 ADHS 13/3:Low RX CRCQoS AffectGPON Open
338138 RASHESH P 43646 Adhouse2 1Low RX CRCQoS AffectGPON Open
330912 DR MALOB 47904 Adhouse 3/LOS Fiber Service AffGPON Open
307906 Wambu Mui 38223 Adhouse 2Low RX CRCQoS AffectGPON Open
151692 Irene Kessy 62192 AD1 2/8:27Low RX CRCQoS AffectGPON Open
342836 SIMON ND 53954 Adhouse OL LOS Fiber Service AffGPON Open
300230 JAMIIL LIMITED cable rehabFiber Plan Cable ReloRisk Affecting Open
307784 Mungai Ku 77763 Adhouse2 2Low RX CRCQoS AffectGPON Open
263532 Munib Afza 55133 Bandari1 17 Low RX CRCQoS AffectGPON Open
338196 Zocom Limi 58543 Adhouse 2/Low RX CRCQoS AffectGPON Open
338272 CHAK Guest 28672 ABC 1/3:28Low RX CRCQoS AffectGPON Open
155902 Anthony M 64604 Bandari 2/ Low RX CRCQoS AffectGPON Open
338054 Patrick Nd 59947 Adhouse2 2LOS Fiber Service AffGPON Open
316132 JAMIIL LI 39125 PreventiveFiber Plan Manhole Re Risk Affecting Open
84688 JAMIIL LI 39125 CESR:Link LOS Fiber Risk Affect IP MPLS Open
338200 Kagochi Mu 43422 Adhouse 13Low RX CRCQoS AffectGPON Open
330800 Key Travel 45314 Bandari 12Low RX CRCQoS AffectGPON Open
323312 Suketu Hirj 80135 ABC 1/12:5Low RX CRCQoS AffectGPON Open
337930 Livingston 69017 Bandari 12Low RX CRCQoS AffectGPON Open
265974 Children&# 25 Adhouse2 2Low RX CRCQoS AffectGPON Open
274296 AMALGAMA 47118 Adhouse OL Low RX CRCQoS AffectGPON Open
317940 Cathryn Wa 69826 Adhouse 5/Low RX CRCQoS AffectGPON Open
265890 NANCY ABU 49100 Adhouse 2/Low RX CRCQoS AffectGPON Open
192334 QATAR CHAR 38585 ABC 1/15: Low RX CRCQoS AffectGPON Open
322688 JAMIIL LI 39125 PreventiveFiber Plan Manhole Re Risk Affecting Open
338280 MILCAH K 60944 ABC 1/14:1Low RX CRCQoS AffectGPON Open
338236 FESTUS MI 68272 Adhouse 14Low RX CRCQoS AffectGPON Open
341968 Safaricom 39366 Adhse2 1 LOS Fiber Service AffGPON Open
133483 Conrad Site 42784 ADHOUSE_OL Low RX CRCQoS AffectGPON Open
339050 JAMIIL LI 39125 BB MPLS KSLow RX CRCQoS AffectIP MPLS Open
341148 JAMES ASA 74789 ABC 1/11:2LOS Fiber Service AffGPON Open
343168 Zoomoo Ne 80151 BUsia 1/3: LOS Fiber Service AffGPON Open
276572 JAMIIL LI 39125 MIGOSI-4G_ EquipmentRisk Affect IP MPLS Open
338260 HENRY D&# 40553 Adhouse 8Low RX CRCQoS AffectGPON Open
323148 JAMIIL LI 39125 Cable ReloFiber Plan Cable ReloRisk Affecting Open
125314 JAMIIL LI 9730 signature mEquipmentRisk Affect GPON Open
338074 Dancun Mu 77453 Adhouse2 5Low RX CRCQoS AffectGPON Open
319852 JAMII TEL 59346 RAN MessoPower RelaSite on BatRisk Affecting Open
222406 JTL on KPL 39125 BB SDH JTLLow RX CRCQoS AffectSDH Open
10126 Double Dee 69577 ADHOUSE2Low 1 RX CRCQoS AffectGPON Open
269276 JAMII TEL 74218 RAN: Kisii Power RelaKPLC PoweService Affecting Open
337982 NIHAR SHA 71560 Bandari 2/ Low RX CRCQoS AffectGPON Open
308088 Medair , 6939 Adhouse 6/Low RX CRCQoS AffectGPON Open
326158 JAMIIL LI 39125 SDH JumuiaEquipmentRisk Affect SDH Open
254724 GEDION KI 47717 ABC 2/4:30Low RX CRCQoS AffectGPON Open
343218 JAMII TEL 54884 RAN:Busia Power RelaKPLC PoweRisk Affecting Open
261020 Hillary Om 59673 CUSTOMERLow A RX CRCQoS AffectGPON Open
338152 Haiderali K 79621 Adhouse2 1LOS Fiber Service AffGPON Open
307520 TUMAINI E 46786 Adhouse 5/Low RX CRCQoS AffectGPON Open
338126 Geraint T 78774 Adhouse2 1LOS Fiber Service AffGPON Open
329170 Blue Eyes L 59416 Adhse 12/1Fiber Plan Cable TensiService Affecting Open
296084 JAMII TEL 60490 RAN: GithuPower RelaKPLC PoweRisk Affect Power OutaOpen
281524 JAMIIL LI 39125 Manhole coFiber Plan Manhole Re Risk Affecting Open
192400 MAMTA MA 66551 ABC 1/2:1 Low RX CRCQoS AffectGPON Open
276902 JAMIIL LI 39125 Busia OLT EquipmentRisk Affect GPON Open
295550 JAMII TEL 57917 RAN Nrb SaPower RelaKPLC PoweService Affecting Open
304480 JAMIIL LI 39125 Cable TensFiber Plan Cable TensiService Affecting Open
338108 AMANI YA 51147 Adhouse2 1Low RX CRCQoS AffectGPON Open
299352 JAMII TELECOMMUNIC RAN-Comfor Power RelaKPLC PoweRisk Affecting Open
338186 James Awor 58167 Adhouse 13Low RX CRCQoS AffectGPON Open
17640 Chakravart 62275 ADHOUSE2Low 1 RX CRCQoS AffectGPON Open
338022 ConsolataF 27024 Bandari 17Low RX CRCQoS AffectGPON Open
126480 Daughters 24153 Adhouse2 1Low RX CRCQoS AffectGPON Open
301580 JAMII TEL 62910 RAN-MugosPower RelaSite on BatRisk Affecting Open
338142 JANE KIBO 35724 Adhouse2 1Low RX CRCQoS AffectGPON Open
319192 KIBUGI KI 46634 ABC-ATC-OL Low RX CRCQoS AffectGPON Open
338182 Joseph MU 44204 Adhouse2 1Low RX CRCQoS AffectGPON Open
338192 Dennis Maw 57619 Adhouse 13LOS Fiber Service AffGPON Open
338058 FRENCH SO 77533 Adhouse2 1Low RX CRCQoS AffectGPON Open
338134 Wanini Gac 64700 Adhouse2 1Low RX CRCQoS AffectGPON Open
336478 ASP Compa 72278 ONU been LrOS Fiber Service AffGPON Open
338210 Emilias Sa 37947 Adhouse 13Low RX CRCQoS AffectGPON Open
195484 JAMIIL LI 39125 SDH :JT XDMLOS Fiber Service AffSDH Faulty CPE Open
342476 JAMIIL LI 39125 AKAMAI TrafEquipmentService AffIP Core Open
338172 Edward Wac 64583 Adhouse2 3LOS Fiber Service AffGPON Open
338098 ROSE WAC 53208 Adhouse2 2Low RX CRCQoS AffectGPON Open
308120 Wesley Mar 66182 Adhouse 8/Low RX CRCQoS AffectGPON Open
159182 Persimmon 60212 Adhouse2 1Low RX CRCQoS AffectGPON Open
110418 JAMIIL LIMITED SDH-ABC To LOS Fiber Risk Affect SDH Open
338184 CHRISTINE 61609 Adhouse 2/Low RX CRCQoS AffectGPON Open
283346 Genevieve 70884 Adhouse2 1Low RX CRCQoS AffectGPON Open
338226 Muriwa Ent 71146 Adhouse 5/Low RX CRCQoS AffectGPON Open
259474 Morgan Ril 67865 Bandari1 1Low RX CRCQoS AffectGPON Open
261872 Pauline Om 76823 Adhouse2 1Low RX CRCQoS AffectGPON Open
333778 JAMIIL LI 39125 BB MPLS: JLOS Fiber Service AffIP MPLS Open
174158 WANJA NG 52990 ADH 15/6: Low RX CRCQoS AffectGPON Open
338144 Kamima Ka 79375 Adhouse2 1Low RX CRCQoS AffectGPON Open
318048 JAMIIL LI 39125 Cabine ErecFiber Plan Manhole Re Risk Affecting Open
342612 Fredrick B 79148 BD 1 5/8:2LOS Fiber Service AffGPON Open
246990 Farhiya Ab 78063 Adhouse OL Low RX CRCQoS AffectGPON Open
339014 Credit Bank 56949 Bandari 17/Low RX CRCQoS AffectGPON Open
338202 DOMINIC 56509 Adhouse 13LOS Fiber Service AffGPON Open
330884 Porit Pius 69333 Adhouse 5/Low RX CRCQoS AffectGPON Open
265966 Kim Cher 69491 Adhouse2 2Low RX CRCQoS AffectGPON Open
300168 Stanley Mo 62138 Adhouse2 2Low RX CRCQoS AffectGPON Open
338148 ANGUS WIL 48260 Adhouse2 1Low RX CRCQoS AffectGPON Open
286038 RACHID HA 52196 Adhse 2/8:Low RX CRCQoS AffectGPON Open
152998 Deftech Li 20515 Bandari 12Low RX CRCQoS AffectGPON Open
266122 Nancy Ogu 72575 Bandari 12Low RX CRCQoS AffectGPON Open
17278 Wanjiru Le 16148 ADHOUSE2Low RX CRCQoS AffectGPON Open
338136 JUDY MBO 76333 Adhouse2 1Low RX CRCQoS AffectGPON Open
337476 Beatrice N 67502 Adhouse2 3LOS Fiber Service AffGPON Open
323954 JAMII TEL 55667 RAN: Vela SPower RelaKPLC PoweService Affecting Open
153064 MAZAR YA 45721 bandari 5/ Low RX CRCQoS AffectGPON Open
330282 JAMIIL LI 39125 RAN/6150:M EquipmentRisk Affect IP MPLS Open
305128 JAMIIL LI 39125 Adhse2 SpliLow RX CRCQoS AffectGPON Open
296318 JAMII TELECOMMUNIC RAN RongaiPower RelaSite on BatRisk Affecting Open
192330 Ahmed Mus 15317 ABC 1/15:2Low RX CRCQoS AffectGPON Open
315290 JAMIIL LI 39125 Fiber plantFiber Plan Cable Loo Risk Affecting Open
308078 TONY WEST 51605 Adhouse 6/Low RX CRCQoS AffectGPON Open
305644 JAMIIL LI 39125 BB OTN: BEquipmentRisk Affect IP MPLS Open
312306 MANAGEMEN 39470 Adhouse OL Low RX CRCQoS AffectGPON Open
309664 TAKATAKA 40411 Adhouse 3/Low RX CRCService AffGPON Open
338284 GIZ CIVIL 37461 ABC 1/12:2Low RX CRCQoS AffectGPON Open
192326 Osman Os 71006 ABC 1/14:4Low RX CRCQoS AffectGPON Open
343216 Anne Sumb 13932 ABC 2/4:20LOS Fiber Service AffGPON Open
342834 EMILY ROB 76311 Bandari 15LOS Fiber Service AffGPON Open
236084 george Gac 19320 Adhouse 2/Low RX CRCQoS AffectGPON Open
316654 JAMIIL LI 39125 BB SDH/MPL LOS Fiber Risk Affect IP MPLS Road ContrOpen
337968 Africa Inst 66281 Bandari 5/ Low RX CRCQoS AffectGPON Open
305606 JTL on ICTA 75946 BB MPLS JTLow RX CRCQoS AffectIP MPLS Open
330828 World Univ 35125 ABC 1/12:1Low RX CRCQoS AffectGPON Open
319690 JAMII TELECOMMUNIC RAN:Malach Power RelaKPLC PoweRisk Affecting Open
94288 IRENE MA 50489 ADHOUSE1Low 1 RX CRCQoS AffectGPON Open
329620 John Muko 61993 Adhouse 12Low RX CRCQoS AffectGPON Open
337810 HELLEN AK 71783 busia 1/4: Low RX CRCQoS AffectGPON Open
317802 JAMIIL LI 39125 Constracti Fiber Plan Manhole Re Risk Affecting Open
173148 GEORGE I 72833 ADH 6/5:16Low RX CRCQoS AffectGPON Open
158506 ASIF CHAU 64063 ADHOUSE2Low 4 RX CRCQoS AffectGPON Open
338078 Nyagah Ma 76664 Adhouse2 2LOS Fiber Service AffGPON Open
287454 JAMII TEL 55675 RAN:55675Power RelaRectifier FaRisk Affecting Open
313238 JAMII TEL 59337 RAN Nrb Mu Power RelaKPLC PoweService Affecting Open
338160 John Cremi 62591 Adhouse2 2LOS Fiber Service AffGPON Open
330914 CAROLINE K 30274 Adhouse 13Low RX CRCQoS AffectGPON Open
287476 JAMII TEL 51047 RAN:51047Power RelaRectifier FaRisk Affecting Open
310240 JAMIIL LI 39125 SDH AC ShaEquipmentRisk Affect SDH Open
266008 Mbabu Mut 76396 Adhouse2 5Low RX CRCQoS AffectGPON Open
307942 CHRISTOP 47976 Adhouse 5/Low RX CRCQoS AffectGPON Open
319326 PETER NO 66204 ABC-OLT 1/Low RX CRCQoS AffectGPON Open
265910 Joan Sumb 44571 Adhouse 13Low RX CRCQoS AffectGPON Open
338024 Kamau Mart 73198 Bandari 2/ Low RX CRCQoS AffectGPON Open
329556 Naomi Mru 64166 Adhouse2 3Low RX CRCQoS AffectGPON Open
338198 Olivia Kak 78177 Adhouse 13LOS Fiber Service AffGPON Open
283030 JAMIIL LI 39125 EQM: Ronga EquipmentRisk Affect IP MPLS Open
338018 MIR SHAH 55171 Bandari 2/ Low RX CRCQoS AffectGPON Open
215130 JAMIIL LI 39125 (3) 6150s EquipmentRisk Affect IP MPLS Open
335990 JAMII TELECOMMUNIC critical a EquipmentRisk Affect IP Core Open
276210 JAMIIL LI 39125 Nairobi Re EquipmentRisk Affect IP MPLS Open
288640 JAMII TEL 39125 RAN/6150 LAow RX CRCQoS AffectIP MPLS Open
134243 JTL on KPL 73595 BB MPLS LuLOS Fiber Risk Affect IP MPLS Open
282004 JAMIIL LI 39125 Kisumu ProtLOS Fiber Risk Affect GPON Open
338282 CAROLYNNE 76365 ABC 2/3:29Low RX CRCQoS AffectGPON Open
124010 GuarantCo 45273 ADHOUSE OL Low RX CRCQoS AffectGPON Open
338276 Joseph Git 61447 ABC 1/7:35Low RX CRCQoS AffectGPON Open
265874 Tazim Elki 61949 Adhouse 8/Low RX CRCQoS AffectGPON Open
262668 Anthony ka 17683 Adhouse2 1Low RX CRCQoS AffectGPON Open
338278 PETER MU 69467 ABC 1/11: Low RX CRCQoS AffectGPON Open
337972 Halima Wa 58517 Bandari 2/ Low RX CRCQoS AffectGPON Open
340196 IMMANUEL 68220 kericho 1/ Low RX CRCQoS AffectGPON Open
338056 Nelson Koe 61698 Adhouse2 2Low RX CRCQoS AffectGPON Open
342334 JAMII TEL 46867 RAN:Memble EquipmentRisk Affect IP Core Open
158582 Linda Maka 45732 Adhouse2 2/ Low RX CRCQoS AffectGPON Open
338080 Bancy Gak 73147 Adhouse2 1LOS Fiber Service AffGPON Open
167328 MOSES MB 46373 Adhouse2 2Low RX CRCQoS AffectGPON Open
342182 JAMII TEL 56831 RAN Nrb JaPower RelaKPLC PoweService Affecting Open
338096 MOHAMED 52210 Adhouse2 Low RX CRCQoS AffectGPON Open
335164 JAMIIL LI 39125 Warwick SpLOS Fiber Service AffGPON Open
343184 Frankline 71262 ADH 6/5:12LOS Fiber Service AffGPON Open
338132 BOULANGER 39866 Adhouse2 Low RX CRCQoS AffectGPON Open
338220 Jane Mung 42065 Adhouse 12Low RX CRCQoS AffectGPON Open
325048 JTL on ICTA 39125 BB MPLS JTLow RX CRCQoS AffectIP MPLS Open
265954 ANDIA LAU 62575 Adhouse2 1Low RX CRCQoS AffectGPON Open
289650 JAMIIL LI 39125 Gathanga 6EquipmentRisk Affect IP MPLS Open
262688 Laura Njeri 61322 Bandari 5/ Low RX CRCQoS AffectGPON Open
337620 COSMAS K 38239 Adhouse2 2Low RX CRCQoS AffectGPON Open
330840 ROHIT BHU 48550 Bandari 5/ Low RX CRCQoS AffectGPON Open
99582 JOHN NTOI 38493 ADHOUSE_OL Low RX CRCQoS AffectGPON Open
276578 JAMIIL LI 39125 Mombasa_Ki EquipmentRisk Affect IP MPLS Open
260778 SHAKIR ME 46712 Adhouse 12Low RX CRCQoS AffectGPON Open
314480 Eugene Mul 41176 ADH 5/6:20Low RX CRCQoS AffectGPON Open
42432 JAMIIL LI 39125 SDH SAFARLOS Fiber Risk Affect SDH Open
307598 PIE Consul 43740 Adhouse 13Low RX CRCQoS AffectGPON Open
195152 NDUBI SIM 70070 Adhouse 2/Low RX CRCQoS AffectGPON Open
317752 JAMIIL LIMITED Cable TensFiber Plan Cable TensiService Affecting Open
315280 MIA WINES 50349 ABC-ATC-OL Low RX CRCQoS AffectGPON Open
338086 ROSABETH 71720 Adhouse2 5Low RX CRCQoS AffectGPON Open
287024 Origins Saf 20585 Adhouse 12Low RX CRCQoS AffectGPON Open
337970 EMILY ROB 76311 Bandari 15Low RX CRCQoS AffectGPON Open
296062 JAMII TELECOMMUNIC RAN Norwic Power RelaSite on BatRisk Affecting Open
Date Created
Assigned toCreated By
Ticket Status Assigned
Number
to of Tickets
10/02/2022Joseph M James KipcNew Joseph M 202
09/10/2022Simon Gat Wyclife Ki In Process Simon Gat 25
09/30/2022Joseph M James KipcNew Samson Kip 4
06/24/2022Joseph M Oscar KipnIn Process Nick Korir 12
03/02/2022Joseph M Alan Korir New Caroline C 5
07/01/2022Joseph M Brian Muli In Process Wilson Rut 8
07/08/2022Joseph M Rose WachiAssigned Nicholas Ki 1
09/24/2022Joseph M James KipcNew Christophe 1
10/02/2022Joseph M James KipcNew Eric Ochie 2
10/04/2022Joseph M James KipcNew Alex Langa 1
08/01/2022Simon Gat Concepta RIn Process Sammy Rut 1
05/18/2022Samson KipJames KipcNew James Bor 1
04/09/2022Nick Korir Wilson RutNew Ann Nyawi 1
10/08/2022Joseph M Andrew SoNew Total 264
08/29/2022Nick Korir Emmanuel Temporary Restoration
10/05/2022Joseph M Rose WachiNew
07/19/2022Nick Korir Emmanuel New
10/02/2022Joseph M James KipcNew
03/02/2022Joseph M Alan Korir New
09/26/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
09/16/2022Joseph M Wilson RutAssigned
10/08/2022Nick Korir Concepta RNew
10/02/2022Joseph M James KipcNew
05/17/2022Joseph M Brian Muli New
10/02/2022Joseph M James KipcNew
09/15/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
09/26/2022Joseph M James KipcNew
09/18/2022Joseph M Emmanuel New
07/29/2022Simon Gat Patrick KarIn Process
08/10/2022Samson KipWyclife Ki Assigned
09/12/2022Simon Gat Concepta RIn Process
07/06/2022Joseph M Dennis KibIn Process
08/18/2022Joseph M James KipcNew
07/07/2022Joseph M Dennis KibNew
09/26/2022Joseph M James KipcNew
08/17/2022Joseph M Samuel GitNew
02/21/2022Simon Gat Alan Korir In Process
09/14/2022Joseph M James KipcNew
01/15/2022Joseph M Karimi DenNew
10/02/2022Joseph M James KipcNew
10/07/2022Caroline C Karimi DenNew
09/14/2022Wilson RutAlan Korir New
10/02/2022Joseph M James KipcNew
09/27/2022Wilson RutCharles ChNew
08/08/2022Joseph M Emmanuel New
07/07/2022Joseph M Dennis KibNew
10/02/2022Joseph M James KipcNew
11/30/2021Joseph M Samuel GitIn Process
07/07/2022Joseph M Dennis KibNew
10/02/2022Joseph M James KipcNew
08/29/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcCustomer Action
09/26/2022Joseph M James KipcNew
08/29/2022Joseph M James KipcNew
07/19/2022Simon Gat Emmanuel In Process
09/23/2022Joseph M James KipcNew
07/03/2022Joseph M Dennis KibNew
03/11/2022Joseph M Concepta RNew
08/29/2022Joseph M Rose WachiNew
10/08/2022Joseph M Silvanus O New
09/19/2022Simon Gat Emmanuel In Process
10/07/2022Joseph M Andrew SoNew
10/02/2022Joseph M James KipcNew
06/13/2022Joseph M Emmanuel New
08/29/2022Joseph M James KipcNew
09/30/2022Nick Korir Wyclife Ki Temporary Restoration
09/14/2022Joseph M Rose WachiNew
10/02/2022Joseph M James KipcNew
09/09/2022Samson KipWilson RutAssigned
10/05/2022Joseph M Alan Korir New
09/20/2022Caroline C Andrew SoNew
10/08/2022Joseph M Silvanus O New
10/02/2022Joseph M James KipcNew
10/25/2021Joseph Mumama In Process
10/02/2022Joseph M James KipcNew
09/26/2022Joseph M James KipcNew
08/29/2022Joseph M James KipcNew
02/23/2022Joseph M Samuel GitIn Process
10/07/2022Joseph M Vonne JumNew
08/19/2022Joseph M Patrick KarNew
08/29/2022Joseph M James KipcNew
07/04/2022Joseph M Concepta RNew
10/02/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
02/28/2022Joseph M James KipcIn Process
10/02/2022Joseph M James KipcNew
09/07/2022Joseph M Wilson RutNew
12/06/2021Joseph M Andrew SoNew
10/02/2022Joseph M James KipcNew
09/26/2022Joseph M James KipcNew
09/16/2022Joseph M Rose WachiNew
10/02/2022Joseph M James KipcNew
07/07/2022Joseph M Dennis KibNew
07/15/2022Joseph M Oscar KipnIn Process
09/09/2022Joseph M James KipcNew
07/06/2022Joseph M Dennis KibNew
04/07/2022Joseph M Karimi DenNew
09/16/2022Joseph M Wilson RutAssigned
10/02/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
10/06/2022Joseph M Rose WachiIn Process
02/03/2022Joseph M Concepta RNew
10/03/2022Nick Korir James KipcAssigned
10/05/2022Joseph M James KipcNew
10/07/2022Nicholas KiAndrew SoNew
07/19/2022Nick Korir Emmanuel New
10/02/2022Joseph M James KipcNew
09/16/2022Joseph M Wilson RutAssigned
01/25/2022Simon Gat Dennis KibIn Process
10/02/2022Joseph M James KipcNew
09/12/2022Simon Gat Concepta RIn Process
05/15/2022Wilson RutAndrew SoNew
10/19/2021Joseph Mumama In Process
07/10/2022Simon Gat Karimi DenIn Process
10/02/2022Joseph M James KipcNew
08/29/2022Joseph M James KipcNew
09/20/2022Caroline C Andrew SoNew
06/23/2022Joseph M Dennis KibNew
10/08/2022Simon Gat Wyclife Ki New
07/01/2022Joseph M Tony KiproNew
10/02/2022Joseph M James KipcAssigned
08/28/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
09/23/2022Joseph M Charles ChNew
08/14/2022Simon Gat Rose WachiIn Process
07/25/2022Joseph M Wyclife Ki Assigned
04/07/2022Joseph M Charles ChNew
07/19/2022Nick Korir Charles ChNew
08/12/2022Simon Gat Andrew SoIn Process
08/24/2022Joseph M Samuel GitNew
10/02/2022Joseph M James KipcNew
08/18/2022Simon Gat Oscar KipnIn Process
10/02/2022Joseph M James KipcNew
10/02/2021Joseph Mumama In Process
10/02/2022Joseph M James KipcNew
01/26/2022Joseph M Rose WachiNew
08/21/2022Simon Gat Rose WachiIn Process
10/02/2022Joseph M James KipcNew
09/11/2022Joseph M Emmanuel New
10/02/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
10/01/2022Joseph M Emmanuel New
10/02/2022Joseph M James KipcNew
04/12/2022ChristopheWyclife Ki Assigned
10/07/2022Eric Ochie Wilson RutOn Hold
10/02/2022Joseph M James KipcAssigned
10/02/2022Joseph M James KipcNew
08/29/2022Joseph M James KipcNew
03/03/2022Joseph M Dennis KibNew
01/10/2022Joseph M Rose WachiAssigned
10/02/2022Joseph M James KipcNew
07/27/2022Joseph M James KipcIn Process
10/02/2022Joseph M James KipcNew
06/29/2022Joseph M Karimi DenNew
07/02/2022Joseph M Karimi DenAssigned
09/28/2022Wilson RutWyclife Ki New
03/18/2022Joseph M Rose WachiNew
10/02/2022Joseph M James KipcNew
09/09/2022Joseph M James KipcAssigned
10/07/2022Joseph M Vonne JumNew
06/14/2022Joseph M Samuel GitNew
10/03/2022Joseph M Emmanuel New
10/02/2022Joseph M James KipcNew
09/26/2022Joseph M James KipcNew
07/07/2022Joseph M Dennis KibNew
08/19/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
07/30/2022Joseph M Rose WachiIn Process
02/24/2022Joseph M Andrew SoNew
07/07/2022Joseph M Dennis KibNew
10/03/2021Joseph Mumama In Process
10/02/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
09/17/2022Simon Gat Emmanuel In Process
02/24/2022Joseph M Samuel GitNew
09/25/2022Samson KipConcepta RNew
08/25/2022Joseph M Andrew SoNew
08/15/2022Simon Gat Andrew SoIn Process
04/07/2022Joseph M Karimi DenNew
09/06/2022Joseph M Alan Korir New
08/29/2022Joseph M James KipcNew
08/25/2022Wilson RutWilson RutAssigned
09/02/2022Joseph M Peter Mut New
08/30/2022Joseph M Alan Korir New
10/02/2022Joseph M James KipcNew
04/07/2022Joseph M Karimi DenNew
10/08/2022Joseph M Andrew SoNew
10/07/2022Joseph M Rose WachiNew
06/01/2022Joseph M Dennis KibNew
09/08/2022Nick Korir James KipcTemporary Restoration
10/02/2022Joseph M James KipcNew
08/25/2022Wilson RutWilson RutNew
09/26/2022Joseph M James KipcNew
09/12/2022Simon Gat Concepta RIn Process
12/17/2021Joseph M Emmanuel In Process
09/24/2022Joseph M James KipcNew
10/02/2022Nick Korir James KipcAssigned
09/09/2022Joseph M James KipcNew
03/17/2022Joseph M Rose WachiIn Process
03/02/2022Joseph M Andrew SoNew
10/02/2022Joseph M James KipcNew
08/01/2022Simon Gat Concepta RIn Process
09/03/2022Simon Gat Charles ChIn Process
10/02/2022Joseph M James KipcNew
09/26/2022Joseph M James KipcNew
08/01/2022Simon Gat Concepta RIn Process
08/31/2022Eric Ochie Andrew SoAssigned
07/07/2022Joseph M Dennis KibNew
08/29/2022Joseph M James KipcNew
09/11/2022Joseph M Karimi DenNew
07/06/2022Joseph M Dennis KibNew
10/02/2022Joseph M James KipcNew
09/24/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
07/27/2022Caroline C Samuel GitNew
10/02/2022Joseph M James KipcNew
05/07/2022Nick Korir Charles ChNew
09/30/2022Alex LangaOscar KipnNew
07/18/2022Simon Gat Wilson RutIn Process
08/02/2022Joseph M Wyclife Ki Assigned
02/15/2022Wilson RutRose WachiNew
07/26/2022Nick Korir Charles ChIn Process
10/02/2022Joseph M James KipcNew
01/24/2022Joseph M Dennis KibNew
10/02/2022Joseph M James KipcNew
07/06/2022Joseph M Dennis KibIn Process
07/03/2022Joseph M Dennis KibIn Process
10/02/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
10/04/2022Sammy RutJames KipcNew
10/02/2022Joseph M James KipcNew
10/07/2022Simon Gat Wyclife Ki In Process
03/02/2022Joseph M Alan Korir New
10/02/2022Joseph M James KipcAssigned
03/11/2022Joseph M Concepta RNew
10/06/2022Simon Gat Andrew SoIn Process
10/02/2022Joseph M James KipcNew
09/30/2022James Bor Charles ChIn Process
10/07/2022Joseph M Andrew SoNew
10/02/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
09/19/2022Wilson RutAndrew SoNew
07/07/2022Joseph M Dennis KibNew
08/03/2022Caroline C Andrew SoNew
07/03/2022Joseph M Dennis KibIn Process
10/02/2022Joseph M James KipcNew
09/26/2022Joseph M James KipcNew
12/24/2021Joseph M Lewis WamNew
07/19/2022Ann NyawiEmmanuel In Process
07/01/2022Joseph M Dennis KibNew
09/05/2022Joseph M Karimi DenNew
08/10/2021Joseph Mumama New
08/28/2022Joseph M James KipcNew
04/11/2022Joseph M Concepta RNew
09/09/2022Joseph M James KipcNew
09/06/2022Joseph M Peter Mut New
10/02/2022Joseph M James KipcNew
08/01/2022Joseph M James KipcNew
10/02/2022Joseph M James KipcNew
08/14/2022Simon Gat Andrew SoIn Process
Ticket Number
MBR Name Services Subject Category 1Category 2Category 3Category 4 State Status
340968 JAMIIL LIMITED RE: CABLE Fiber Plan Cable ReloRisk Affecting Open
23452 JAMIIL LI 39125 CABLE REL Fiber Plan Cable ReloRisk Affecting Open
321532 JAMIIL LIMITED Tension sagFiber Plan Cable TensiService Affecting Open
28732 JAMIIL LI 39125 RELOCATI Fiber Plan Cable ReloRisk Affecting Open
212542 JAMIIL LIMITED RELOCATE Fiber Plan Cable ReloRisk Affecting Open
335624 JAMII TELECOMMUNIC FIBer cut aFiber Plan Cable ReloRisk Affecting Open
28738 JAMIIL LI 39125 MANHOLE Fiber Plan Manhole CRisk Affecting Open
309426 JAMIIL LIMITED urgent repaFiber Plan Manhole CRisk Affecting Open
28730 JAMIIL LI 39125 RELOCATIOFiber Plan Cable ReloRisk Affecting Open
326804 JAMIIL LIMITED preventiveFiber Plan Cable TensiService Affecting Open
332594 JAMIIL LIMITED RE:RELOCAFiber Plan Cable TensiService Affecting Open
340962 JAMIIL LIMITED RE: FIBER Fiber Plan Cable TensiService Affecting Open
283496 JAMIIL LIMITED Repair 2 maFiber Plan Manhole ReRisk Affecting Open
28728 JAMIIL LI 39125 RELOCATI Fiber Plan Cable ReloRisk Affecting Open
200664 JAMIIL LIMITED RE: RELOC Fiber Plan Cable ReloRisk Affecting Open
335676 JAMII TELECOMMUNIC RE: FIBER Fiber Plan Cable ReloRisk Affecting Open
319314 Ingabire Mi 79414 Luenya 1/1:Fiber Plan Cable TensiService Affecting Open
208220 JAMIIL LIMITED PermanentlyFiber Plan Cable ReloRisk Affecting Open
332586 JAMIIL LIMITED RE: RELOC Fiber Plan Cable ReloRisk Affecting Open
28734 JAMIIL LI 39125 RELOCATIOFiber Plan Cable ReloRisk Affecting Open
340964 JAMIIL LIMITED RE: FIBER Fiber Plan Cable ReloRisk Affecting Open
222720 JAMIIL LIMITED RE: REPAI Fiber Plan Manhole ReRisk Affecting Open
28736 JAMIIL LI 39125 RELOCATIOFiber Plan Cable ReloRisk Affecting Open
340972 JAMIIL LIMITED RE: RELOC Fiber Plan Cable ReloRisk Affecting Open
38330 JAMIIL LI 39125 CABLE REL Fiber Plan Cable ReloRisk Affecting Open
321694 JAMIIL LIMITED Tension saFiber Plan Cable TensiService Affecting Open
298850 JAMIIL LI 39125 PreventiveFiber Plan Manhole ReRisk Affecting Open
71400 Onkoba Ke 74659 CHANGAMWE Fiber Plan Cable TensiService Affecting Open
203630 JAMIIL LI 39125 Cable relocFiber Plan Cable ReloRisk Affecting Open
138298 JAMIIL LIMITED Cable ReloFiber Plan Cable ReloRisk Affecting Open
36552 JAMIIL LI 39125 CABLE REL Fiber Plan Cable ReloRisk Affecting Open
310188 City Health 71410 Barclays 12Fiber Plan Cable TensiService Affecting Open
176952 JAMIIL LIMITED cable relo Fiber Plan Cable ReloRisk Affecting Open
64422 JTL LTD INTERNAL M HANGING Fiber Plan Cable TensiRisk Affecting Open
167464 JAMIIL LIMITED Cable relocFiber Plan Cable ReloRisk Affecting Open
133648 JAMIIL LI 39125 cable relo Fiber Plan Cable ReloRisk Affecting Open
177608 JAMIIL LIMITED cable relocFiber Plan Cable ReloRisk Affecting Open
171808 JAMIIL LIMITED Cable relocFiber Plan Cable ReloRisk Affecting Open
128856 JAMIIL LIMITED Cable RelocFiber Plan Cable ReloRisk Affecting Open
185034 JAMIIL LI 39125 Urgent RelFiber Plan Cable ReloRisk Affecting Open
31866 JAMIIL LI 39125 CABLE REL Fiber Plan Cable ReloRisk Affecting Open
30362 JAMIIL LI 39125 CABLE REL Fiber Plan Cable ReloRisk Affecting Open
111554 JAMIIL LIMITED cable mainFiber Plan Cable TensiService Affecting Open
34374 JAMIIL LI 39125 CABLE REL Fiber Plan Cable ReloRisk Affecting Open
161006 JAMIIL LI 39125 Urgent cabFiber Plan Cable ReloRisk Affecting Open
173580 JAMIIL LIMITED cable relocFiber Plan Cable ReloRisk Affecting Open
15140 JAMIIL LI 39125 RELOCATIOFiber Plan Cable Loo Risk Affecting Open
150352 JAMIIL LIMITED Kenyatta aFiber Plan Manhole ReRisk Affecting Open
244402 JAMIIL LIMITED cable relocFiber Plan Cable ReloRisk Affecting Open
12876 JAMIIL LI 39125 CABLE REL Fiber Plan Cable ReloRisk Affecting Open
12280 JAMIIL LI 39125 NETWORK FRiber Plan Cable TensiService Affecting Open
176990 JAMIIL LIMITED relocation Fiber Plan Cable ReloRisk Affect Water ComOpen
23432 JAMIIL LI 39125 MANHOLE Fiber Plan Manhole ReRisk Affecting Open
296646 JAMIIL LI 39125 PreventiveFiber Plan Cable ReloRisk Affecting Open
12282 JAMIIL LI 39125 NETWORK FRiber Plan Cable TensiService Affecting Open
256416 JAMIIL LI 39125 Urgent CablFiber Plan Cable ReloRisk Affecting Open
167466 JAMIIL LIMITED Cable relocFiber Plan Cable ReloRisk Affecting Open
42294 JAMIIL LI 39125 BANDARI CFiber Plan Cable ReloRisk Affecting Open
314116 JAMIIL LI 39125 Replace daFiber Plan Cable TensiService Affecting Open
133556 JAMIIL LI 39125 cable relo Fiber Plan Cable ReloRisk Affecting Open
244412 JAMIIL LIMITED manhole coFiber Plan Manhole ReRisk Affecting Open
138296 JAMIIL LIMITED Cable ReloFiber Plan Cable ReloRisk Affecting Open
167462 JAMIIL LIMITED Cable relocFiber Plan Cable ReloRisk Affecting Open
27034 JAMIIL LI 39125 MANHOLE FiberC Plan Manhole ReRisk Affecting Open
304848 JAMIIL LI 39125 Cable relocFiber Plan Cable ReloRisk Affecting Open
195986 Liquor Clos 77231 Bandari2 1Fiber Plan Cable TensiService Affecting Open
314948 Farhat Zar 14380 Muthaiga PFiber Plan Cable TensiService Affecting Open
178626 SHYAM R. 54185 Bandari2 4Fiber Plan Cable TensiService Affecting Open
86398 JAMIIL LI 39125 RUIRU to UFiber Plan Cable Loo Risk Affecting Open
140014 JAMIIL LI 39125 Cable relocFiber Plan Cable ReloRisk Affecting Open
86806 JTLInternal/Staff LinksAlert from Fiber Plan Cable TensiService Affecting Open
91138 JAMIIL LI 39125 low hunginFiber Plan Cable Loo Risk Affecting Open
56838 JAMIIL LI 39125 GITHURAI Fiber Plan Cable ReloRisk Affecting Open
332538 JAMIIL LI 39125 Cable ReloFiber Plan Cable ReloRisk Affecting Open
241172 Sheila Wa 43671 ELECTRICITFiber Plan Cable TensiService Affecting Open
33818 JAMIIL LI 39125 MANHOLE Fiber Plan Manhole ReRisk Affecting Open
43884 JAMIIL LI 39125 MANHOLE Fiber Plan Manhole CRisk Affecting Open
83162 Admani Zayn MohamBandari2 4/Fiber Plan Cable ReloRisk Affecting Open
234546 JAMIIL LI 39125 Cable ReloFiber Plan Cable ReloRisk Affecting Open
300230 JAMIIL LIMITED cable rehabFiber Plan Cable ReloRisk Affecting Open
317752 JAMIIL LIMITED Cable TensFiber Plan Cable TensiService Affecting Open
316132 JAMIIL LI 39125 PreventiveFiber Plan Manhole ReRisk Affecting Open
323148 JAMIIL LI 39125 Cable ReloFiber Plan Cable ReloRisk Affecting Open
318048 JAMIIL LI 39125 Cabine ErecFiber Plan Manhole ReRisk Affecting Open
317802 JAMIIL LI 39125 Constracti Fiber Plan Manhole ReRisk Affecting Open
322688 JAMIIL LI 39125 PreventiveFiber Plan Manhole ReRisk Affecting Open
322636 JAMIIL LI 39125 PreventiveFiber Plan Cable TensiService Affecting Open
304480 JAMIIL LI 39125 Cable TensFiber Plan Cable TensiService Affecting Open
281524 JAMIIL LI 39125 Manhole coFiber Plan Manhole ReRisk Affecting Open
329170 Blue Eyes L 59416 Adhse 12/1Fiber Plan Cable TensiService Affecting Open
321032 JAMIIL LI 39125 Cable Rehab Fiber Plan Cable TensiService Affecting Open
315290 JAMIIL LI 39125 Fiber plantFiber Plan Cable Loo Risk Affecting Open
279328 Leslie Youn 54253 Limuru2 1/1 Fiber Plan Cable TensiService Affecting Open
207646 John Ngaru 69632 KIKUYU C32Fiber Plan Cable TensiService Affecting Open
177574 Shritesh Na 13607 Notschool Fiber Plan Cable Loo Risk Affecting Open
274492 JAMIIL LI 39125 Cable rehabFiber Plan Cable TensiService Affecting Open
339724 CHRISTIAN 73738 Bandari 4/ Fiber Plan Cable ReloRisk Affecting Open
118462 LORESHO 67300 NOT_SCHOOL Fiber Plan Cable TensiService Affecting Open
210372 Victoria 3183 Customer rFiber Plan Cable TensiService Affecting Open
188622 AGRA LTD 28628 NOT_SCHOOL Fiber Plan Cable TensiService Affecting Open
223152 JAMIIL LI 39125 Cable tensiFiber Plan Cable TensiService Affecting Open
302854 JAMIIL LI 39125 Cable rehabFiber Plan Cable TensiService Affecting Open
151602 Zia Manji 13706 Bandari 8/3Fiber Plan Cable TensiService Affecting Open
332876 JAMIIL LI 39125 Cable TensiFiber Plan Cable TensiService Affecting Open
229290 JAMIIL LI 39125 NOTSCHOOL Fiber Plan Cable ReloRisk Affecting Open
223150 JAMIIL LI 39125 Cable tensiFiber Plan Cable TensiService Affecting Open
321886 Zia Manji 13706 BD 1 17/4:2Fiber Plan Cable TensiService Affecting Open
229276 JAMIIL LI 39125 cable relocFiber Plan Cable TensiService Affecting Open
229500 Omer Abdu 59650 BANDARI_OL Fiber Plan Cable TensiService Affecting Open
263476 JAMIIL LI 39125 Cable rehaFiber Plan Cable TensiService Affecting Open
299014 KITISURU 48759 L.KABETE-EFiber Plan Cable TensiService Affecting Open
332812 JAMIIL LI 39125 Cable MainFiber Plan Cable TensiService Affecting Open
269432 Fredrick M 66544 Limuru 2/1Fiber Plan Cable TensiService Affecting Open
230204 JAMIIL LI 39125 CABLE REPFiber Plan Cable ReloRisk Affecting Open
195336 JAMIIL LI 39125 Cable relo Fiber Plan Manhole CRisk Affecting Open
331794 Anjarwalla 23707 Bandari2 1Fiber Plan Cable TensiService Affecting Open
235024 JAMIIL LIMITED cable rehabFiber Plan Cable TensiService Affecting Open
109928 Amanda Jo 61697 Notschool Fiber Plan Cable TensiService Affecting Open
205460 JAMIIL LI 39125 Cable rehabFiber Plan Cable TensiService Affecting Open
153112 PIERFRANC 61465 bandari 2/ Fiber Plan Cable TensiService Affecting Open
235022 JAMIIL LIMITED cable rehabFiber Plan Cable TensiService Affecting Open
342560 Bernadette 55923 Warwick 5/Fiber Plan Cable TensiService Affecting Open
274490 JAMIIL LI 39125 Cable rehabFiber Plan Cable TensiService Affecting Open
299020 JAMIIL LI 39125 Cable TensFiber Plan Cable TensiService Affecting Open
154788 Dennis Kip 69942 Not_SchoolFiber Plan Cable TensiService Affecting Open
230254 JAMIIL LI 39125 karlo waiyaFiber Plan Cable ReloRisk Affecting Open
330576 Amuiri In 63794 Hanging CaFiber Plan Cable TensiService Affecting Open
304322 JAMIIL LI 39125 Fiber RehabFiber Plan Cable TensiService Affecting Open
229282 JAMIIL LI 39125 NOTSCHOOL Fiber Plan Cable ReloRisk Affecting Open
152210 Rosemary K 13975 Hanging caFiber Plan Cable TensiService Affecting Open
288668 JAMIIL LIMITED cable tensiFiber Plan Cable TensiService Affecting Open
310408 JAMIIL LIMITED Cable rehabFiber Plan Cable TensiService Affecting Open
229706 JAMIIL LIMITED cable relocFiber Plan Cable TensiService Affecting Open
106744 Mbugua enterprises PREVENTIVFiber Plan Cable TensiService Affecting Open
230196 JAMIIL LI 39125 individual Fiber Plan Cable ReloRisk Affecting Open
189620 NELSON KINYUA MBR # 5160 Fiber Plan Cable TensiService Affecting Open
259908 Mtwapa Co 52702 Mtwapa OLT Fiber Plan Cable TensiService Affecting Open
303618 Collins Bos 30405 Nyali 12/1:Fiber Plan Cable TensiService Affecting Open
319642 Kensington 23444 Nyali 6/5:7Fiber Plan Cable TensiService Affecting Open
317734 STEPHEN 63039 Mtwapa OLT Fiber Plan Cable TensiService Affecting Open
263650 African Ma 25378 Nyali OLT 1Fiber Plan Cable ReloRisk Affecting Open
310794 Liebetegger 57905 Nyali 14/4 Fiber Plan Cable TensiService Affecting Open
326994 Alice Muti 59847 Nyali 13/6 Fiber Plan Cable TensiService Affecting Open
310968 Jamila Cherop Mtwapa OLT Fiber Plan Cable TensiService Affecting Open
343114 IBRAHIM 75221 Bandari2 2Fiber Plan Cable TensiService Affecting Open
45598 JAMIIL LI 39125 RELOCATE Fiber Plan Cable ReloRisk Affecting Open
342046 NEPHROMED LTD Jamii TowerFiber Plan Cable TensiService Affecting Open
42322 JAMIIL LI 39125 CABLE REL Fiber Plan Cable ReloRisk Affecting Open
257096 KISHANTO 45280 Adhse2 2/1Fiber Plan Cable TensiService Affecting Open
15816 JAMIIL LI 39125 MANHOLE Fiber
R Plan Manhole ReRisk Affecting Open
15822 JAMIIL LI 39125 MANHOLE Fiber
R Plan Manhole ReRisk Affecting Open
15824 JAMIIL LI 39125 Preventiv Fiber Plan Manhole ReRisk Affecting Open
15820 JAMIIL LI 39125 MANHOLE Fiber
R Plan Manhole ReRisk Affecting Open
97074 SNETOR EA 57435 Warwick 5/Fiber Plan Cable TensiService Affecting Open
340990 JAMIIL LI 39125 Rehabilita Fiber Plan Cable ReloRisk Affecting Open
138060 KAMBUA O 65722 Warwick 5/Fiber Plan Cable TensiService Affecting Open
207602 Mbarozi Of 23722 upways 3/2: Fiber Plan Cable ReloRisk Affecting Open
252342 Embassy of Ireland cable surv Fiber Plan Cable TensiService Affecting Open
229680 JENNIFER 33403 WWK 5/8:11 Fiber Plan Cable TensiService Affecting Open
103106 AMRAN IB 34885 cable layi Fiber Plan Cable TensiService Affecting Open
284922 JULIE GWA 48617 Warwick 9/Fiber Plan Cable TensiService Affecting Open
336230 JIJENGE CR 57743 warwick 8/Fiber Plan Cable TensiService Affecting Open
244042 MICHAEL 52909 MUTHAIGAFiber
1 Plan Cable TensiService Affecting Open
327920 JAMIIL LIMITED Cable ReloFiber Plan Cable ReloRisk Affecting Open
248006 JAMIIL LI 39125 Lowering EFiber Plan Cable TensiService Affecting Open
290784 JAMIIL LI 39125 Kiambu BBsFiber Plan Cable ReloRisk Affecting Open
180022 Monica Lo 36881 Not_SchoolFiber Plan Cable TensiService Affecting Open
221000 Pierre Boil 15364 Warwick 3/7Fiber Plan Cable TensiService Affecting Open
341938 JAMIIL LI 39125 PreventiveFiber Plan Cable TensiService Affecting Open
303986 JAMIIL LIMITED Manhole reFiber Plan Manhole ReRisk Affecting Open
135026 JAMIIL LI 39125 Cable RehabFiber Plan Cable TensiService Affecting Open
166472 Tim Melesi 19778 Karen 8/4:2Fiber Plan Cable ReloRisk Affecting Open
172084 GETRUDE 50150 Karen2 2/2Fiber Plan Cable TensiService Affecting Open
123084 James Map 55820 Karen 15/5Fiber Plan Cable TensiService Affecting Open
174928 Sabrina Muchiri 149 Kete DFiber Plan Cable TensiService Affecting Open
42304 GODFREY 54070 Fiber Cut Fiber Plan Cable TensiService Affecting Open
174924 SABRINA MUCHIRI HANGING CA Fiber Plan Cable TensiService Affecting Open
166312 Vickie Luck 17949 Cable lyin Fiber Plan Cable TensiService Affecting Open
231420 Joseph Ng 76628 Karen2 15/Fiber Plan Cable TensiService Affecting Open
204940 BushPrince 47042 Karen1 8/4Fiber Plan Cable ReloRisk Affecting Open
168712 Njiru wa Ng 62468 KIKUYU 1/Fiber Plan Cable TensiService Affecting Open
186302 Hannah Og 59876 Karen 5/3: Fiber Plan Cable TensiService Affecting Open
273152 EBENEZER 52728 Karen OLT2Fiber Plan Cable TensiService Affecting Open
136876 DOTTI NGO 72849 KAREN1 8/1 Fiber Plan Cable TensiService Affecting Open
195880 Elves Ng& 70739 KIKUYU C32Fiber Plan Cable TensiService Affecting Open
128752 JAMIIL LI 9730 Build a cabFiber Plan Manhole ReRisk Affecting Open
220600 Moses Muc 61725 Karen1 17/Fiber Plan Cable TensiService Affecting Open
126748 Steven Muc 58149 karen 16/3Fiber Plan Cable TensiService Affecting Open
122860 EVANS MA 35898 Karen 9/5 Fiber Plan Cable ReloRisk Affecting Open
152200 Serare Sch 23684 Loose hangiFiber Plan Cable TensiService Affecting Open
152890 CAROL AN 47075 KAREN OLT2 Fiber Plan Cable TensiService Affecting Open
224804 Timber Tre 15063 ICOLO 9/7:Fiber Plan Cable TensiService Affecting Open
136806 William Bil 13206 Karen 12/1:Fiber Plan Cable TensiService Affecting Open
226294 Wanjiru M 70580 Karen 17/1Fiber Plan Cable TensiService Affecting Open
110990 Wilfred M 37948 MBR # 2162 Fiber Plan Cable TensiService Affecting Open
295358 JAMIIL LI 39125 Manhole con Fiber Plan Manhole ReRisk Affecting Open
48414 Wilfred Michoma Fiber Cut Fiber Plan Cable TensiService Affecting Open
136404 Mrs. Barba 21578 KAREN_1 12 Fiber Plan Cable TensiService Affecting Open
212442 Global Ins 26437 client req Fiber Plan Cable ReloRisk Affecting Open
40476 EUGENE MWANZO Fiber Cut Fiber Plan Cable TensiService Affecting Open
65622 KENNEDY MAGOMA KAREN OLT1 Fiber Plan Cable TensiService Affecting Open
58958 BY Appointment Execu ICOLO 9/16Fiber Plan Cable TensiService Affecting Open
150498 JAMIIL LI 9730 PermanentFiber Plan Cable ReloRisk Affecting Open
157006 JAMIIL LIMITED Relocation Fiber Plan Cable ReloRisk Affecting Open
247636 HEATHER 66603 ICOLO_OLTFiber Plan Cable TensiService Affecting Open
185752 Rosemarie 20152 ICOLO_OLTFiber Plan Cable Loo Risk Affecting Open
82738 Peter Mach 67581 MBR # 4802 Fiber Plan Cable TensiService Affecting Open
92422 SUPREME S 55630 KAREN2 2/5 Fiber Plan Cable TensiService Affecting Open
90728 JAMIIL LIMITED cable repl Fiber Plan Cable TensiService Affecting Open
238506 Sheila Mai 14496 Raise for Fiber Plan Cable TensiService Affecting Open
258850 LEAH WAM 72332 Karen2 15/Fiber Plan Cable TensiService Affecting Open
212878 JOHN WAR 35362 Karen 6/7: Fiber Plan Cable TensiService Affecting Open
130438 TIMOTHY 62696 Kikuyu 1/1Fiber Plan Cable TensiService Affecting Open
3220 JAMIIL LIMITED PreventiveFiber Plan Cable TensiService Affecting Open
143532 MOSES GIT 54971 KAREN OLT2 Fiber Plan Cable TensiService Affecting Open
206344 Nkrumah 18143 Karen_BiblFiber Plan Cable TensiService Affecting Open
8906 Rational Intuitive LimFiber Cut MFiber Plan Cable TensiService Affecting Open
169520 James Map 55820 karen 15/5Fiber Plan Cable TensiService Affecting Open
Date Created
Assigned toCreated By
Ticket StatusSLA day(s)Assigned
Number
to of Tickets
10/05/2022David BiwoDavid BiwoAssigned 3 days 16: David Biwo 26
09/20/2021David Biwott New 384 days 0Dennis Mo 1
09/14/2022David BiwoDavid BiwoAssigned 24 days 10George Mu 1
09/09/2021David Biwott New 395 days 0Joseph Ju 51
05/04/2022David BiwoDavid BiwoAssigned 157 days 1Joseph M 13
09/30/2022David BiwoDavid BiwoAssigned 8 days 15: Moses Mte 44
09/09/2021David Biwott New 395 days 0Nehemiah K 8
08/30/2022David BiwoDavid BiwoAssigned 39 days 18Newton Ju 5
09/09/2021David Biwott New 395 days 0Raphael Ru 4
09/21/2022David BiwoVincent C. New 17 days 18Saulo Opiy 15
09/27/2022David BiwoDavid BiwoAssigned 11 days 17Vincent Ma 2
10/05/2022David BiwoDavid BiwoAssigned 3 days 16: William Ki 48
07/27/2022David BiwoDavid BiwoAssigned 73 days 15Total 218
09/09/2021David Biwott New 395 days 02:56:41.705412
04/19/2022David BiwoDavid BiwoAssigned 172 days 14:53:41.705412
09/30/2022David BiwoDavid BiwoAssigned 8 days 14:47:41.705412
09/11/2022David BiwoKarimi DenNew 27 days 06:11:41.705412
04/28/2022David BiwoDavid BiwoAssigned 163 days 23:44:41.705412
09/27/2022David BiwoDavid BiwoAssigned 11 days 17:44:41.705412
09/09/2021David Biwott New 395 days 02:56:41.705412
10/05/2022David BiwoDavid BiwoAssigned 3 days 16:33:41.705412
05/16/2022David BiwoDavid BiwoAssigned 145 days 19:11:41.705412
09/09/2021David Biwott New 395 days 02:56:41.705412
10/05/2022David BiwoDavid BiwoAssigned 3 days 16:27:41.705412
08/19/2021David Biwott New 416 days 02:56:41.705412
09/15/2022David BiwoDavid BiwoAssigned 23 days 20:56:41.705412
08/18/2022Dennis MoWilson RutAssigned 51 days 20:29:41.705412
11/19/2021George MuEmmanuel New 323 days 19:36:41.705412
04/22/2022Joseph Ju Lewis WamAssigned 169 days 15:23:41.705412
02/08/2022Joseph Ju James KipcNew 242 days 13:21:41.705412
08/24/2021Joseph Juma New 411 days 02:56:41.705412
08/31/2022Joseph Ju Concepta RNew 38 days 20:07:41.705412
03/22/2022Joseph Ju Samuel GitNew 200 days 17:51:41.705412
11/10/2021Joseph Ju Vincent C. New 332 days 15:27:41.705412
03/11/2022Joseph Ju Rose WachiNew 211 days 17:21:41.705412
02/03/2022Joseph Ju Patrick KarAssigned 247 days 18:47:41.705412
03/23/2022Joseph Ju Patrick KarAssigned 199 days 22:50:41.705412
03/16/2022Joseph Ju Dennis KibAssigned 206 days 15:14:41.705412
01/28/2022Joseph Ju Andrew SoAssigned 253 days 14:56:41.705412
03/30/2022Joseph Ju James KipcAssigned 192 days 08:06:41.705412
09/02/2021Joseph Juma New 402 days 02:56:41.705412
09/06/2021Joseph Juma New 398 days 02:56:41.705412
01/11/2022Joseph Ju Dennis KibAssigned 270 days 12:49:41.705412
08/28/2021Joseph Juma New 407 days 02:56:41.705412
03/04/2022Joseph Ju Karimi DenAssigned 218 days 16:27:41.705412
03/18/2022Joseph Ju Dennis KibAssigned 204 days 18:19:41.705412
10/07/2021Joseph Juma New 367 days 02:56:41.705412
02/22/2022Joseph Ju Lewis WamAssigned 228 days 19:06:41.705412
06/11/2022Joseph Ju Patrick KarAssigned 119 days 22:09:41.705412
10/13/2021Joseph Juma New 361 days 02:56:41.705412
10/14/2021Joseph Juma New 360 days 02:56:41.705412
03/22/2022Joseph Ju Samuel GitAssigned 200 days 17:28:41.705412
09/20/2021Joseph Juma New 384 days 02:56:41.705412
08/15/2022Joseph Ju Wilson RutAssigned 54 days 17:06:41.705412
10/14/2021Joseph Juma New 360 days 02:56:41.705412
06/26/2022Joseph Ju James KipcAssigned 104 days 20:17:41.705412
03/11/2022Joseph Ju Rose WachiAssigned 211 days 17:21:41.705412
08/10/2021Joseph Juma New 425 days 02:56:41.705412
09/05/2022Joseph Ju Emmanuel Assigned 33 days 16:38:41.705412
02/03/2022Joseph Ju Patrick KarNew 247 days 19:29:41.705412
06/11/2022Joseph Ju Patrick KarAssigned 119 days 21:16:41.705412
02/08/2022Joseph Ju James KipcAssigned 242 days 13:22:41.705412
03/11/2022Joseph Ju Rose WachiNew 211 days 17:21:41.705412
09/11/2021Joseph Juma New 393 days 02:56:41.705412
08/25/2022Joseph Ju Oscar KipnAssigned 44 days 21:30:41.705412
04/12/2022Joseph Ju Concepta RNew 179 days 15:57:41.705412
09/06/2022Joseph Ju Emmanuel New 32 days 16:51:41.705412
03/24/2022Joseph Ju Emmanuel New 199 days 03:00:41.705412
12/08/2021Joseph Ju Wilson RutAssigned 305 days 05:34:41.705412
02/10/2022Joseph Ju Concepta RAssigned 240 days 18:31:41.705412
12/08/2021Joseph Ju Bernard Ki New 304 days 17:51:41.705412
12/14/2021Joseph Ju Natalia Ch Assigned 298 days 17:41:41.705412
07/08/2021Joseph Juma Assigned 458 days 02:56:41.705412
09/27/2022Joseph Ju Wyclife Ki New 11 days 18:20:41.705412
06/07/2022Joseph Ju Oscar KipnNew 123 days 12:48:41.705412
08/30/2021Joseph Juma New 405 days 02:56:41.705412
08/06/2021Joseph Juma New 429 days 02:56:41.705412
12/03/2021Joseph Ju ChristopheNew 309 days 13:03:41.705412
05/30/2022Joseph Ju Andrew SoAssigned 131 days 16:29:41.705412
08/19/2022Joseph M Patrick KarNew 50 days 14:45:41.705412
09/09/2022Joseph M James KipcNew 29 days 17:58:41.705412
09/07/2022Joseph M Wilson RutNew 31 days 15:24:41.705412
09/16/2022Joseph M Wilson RutAssigned 22 days 13:42:41.705412
09/09/2022Joseph M James KipcAssigned 29 days 13:30:41.705412
09/09/2022Joseph M James KipcNew 29 days 17:29:41.705412
09/16/2022Joseph M Wilson RutAssigned 22 days 19:13:41.705412
09/16/2022Joseph M Wilson RutAssigned 22 days 19:59:41.705412
08/24/2022Joseph M Samuel GitNew 45 days 13:54:41.705412
07/25/2022Joseph M Wyclife Ki Assigned 75 days 16:17:41.705412
09/23/2022Joseph M Charles ChNew 15 days 14:21:41.705412
09/14/2022Joseph M James KipcNew 24 days 18:34:41.705412
09/06/2022Joseph M Alan Korir New 32 days 13:29:41.705412
07/21/2022Moses MteSamuel GitNew 79 days 14:31:41.705412
04/27/2022Moses MteKarimi DenNew 164 days 16:17:41.705412
03/23/2022Moses MteEmmanuel Assigned 199 days 23:56:41.705412
07/16/2022Moses MteOscar KipnAssigned 84 days 21:45:41.705412
10/04/2022Moses MteEmmanuel New 4 days 17:59:41.705412
01/18/2022Moses MtePatrick KarNew 263 days 11:00:41.705412
05/01/2022Moses MteCharles ChAssigned 160 days 20:34:41.705412
04/04/2022Moses MteConcepta RNew 187 days 19:38:41.705412
05/16/2022Moses MteCharles ChAssigned 145 days 13:34:41.705412
08/23/2022Moses MteKarimi DenAssigned 46 days 19:08:41.705412
02/23/2022Moses MteSamuel GitNew 227 days 20:08:41.705412
09/27/2022Moses MteKarimi DenAssigned 11 days 14:08:41.705412
05/24/2022Moses MteDennis KibAssigned 137 days 15:49:41.705412
05/16/2022Moses MteCharles ChAssigned 145 days 13:34:41.705412
09/15/2022Moses MteAlex WachiAssigned 23 days 18:10:41.705412
05/24/2022Moses MteSamuel GitAssigned 137 days 15:57:41.705412
05/24/2022Moses MteAndrew SoAssigned 137 days 13:19:41.705412
07/04/2022Moses MteConcepta RAssigned 96 days 14:13:41.705412
08/18/2022Moses MteAlex WachiAssigned 51 days 18:28:41.705412
09/27/2022Moses MteAndrew SoAssigned 11 days 15:00:41.705412
07/10/2022Moses MteRose WachiNew 90 days 11:13:41.705412
05/25/2022Moses MteSamuel GitAssigned 136 days 16:02:41.705412
04/11/2022Moses MteAndrew SoAssigned 180 days 09:45:41.705412
09/26/2022Moses MteAlan Korir Assigned 12 days 14:09:41.705412
05/30/2022Moses MteDennis KibAssigned 131 days 07:39:41.705412
01/10/2022Moses MteSamuel GitNew 271 days 17:25:41.705412
04/25/2022Moses MteCharles ChAssigned 166 days 17:42:41.705412
02/24/2022Moses MteDennis KibAssigned 226 days 15:12:41.705412
05/30/2022Moses MteDennis KibAssigned 131 days 07:40:41.705412
10/07/2022Moses MteVonne JumNew 1 days 19:27:41.705412
07/16/2022Moses MteOscar KipnAssigned 84 days 21:53:41.705412
08/18/2022Moses MteJames KipcAssigned 51 days 18:26:41.705412
02/26/2022Moses MteJames KipcNew 225 days 04:59:41.705412
05/25/2022Moses MteDennis KibAssigned 136 days 15:21:41.705412
09/25/2022Moses MteCharles ChNew 13 days 13:28:41.705412
08/24/2022Moses MteCharles ChAssigned 45 days 15:52:41.705412
05/24/2022Moses MteDennis KibNew 137 days 15:51:41.705412
02/23/2022Moses MteSamuel GitNew 227 days 13:23:41.705412
08/02/2022Moses MtePatrick KarAssigned 67 days 15:40:41.705412
08/31/2022Moses MteRose WachiAssigned 38 days 17:57:41.705412
05/24/2022Moses MtePatrick KarAssigned 137 days 08:16:41.705412
01/06/2022Moses MteVincent C. Assigned 275 days 18:36:41.705412
05/25/2022Moses MteSamuel GitAssigned 136 days 16:10:41.705412
04/05/2022Moses MteChristine GNew 186 days 19:48:41.705412
06/30/2022Nehemiah BKrian Muli New 100 days 18:43:41.705412
08/23/2022Nehemiah JKames KipcNew 46 days 10:42:41.705412
09/12/2022Nehemiah SKamuel GitNew 26 days 18:30:41.705412
09/09/2022Nehemiah EKmmanuel New 29 days 18:15:41.705412
07/04/2022Nehemiah LKewis WamNew 96 days 10:54:41.705412
08/31/2022Nehemiah A Klan Korir New 38 days 13:51:41.705412
09/21/2022Nehemiah CKharles ChNew 17 days 17:18:41.705412
08/31/2022Nehemiah O K scar KipnNew 38 days 10:00:41.705412
10/07/2022Newton JuAndrew SoNew 1 days 09:20:41.705412
08/03/2021Newton Juma New 432 days 02:56:41.705412
10/06/2022Newton JuConcepta RNew 2 days 13:15:41.705412
08/10/2021Newton Juma New 425 days 02:56:41.705412
06/27/2022Newton JuAndrew SoNew 103 days 17:58:41.705412
10/06/2021Raphael Ruchachu Ki New 368 days 02:56:41.705412
10/06/2021Raphael Ruchachu Ki New 368 days 02:56:41.705412
10/06/2021Raphael Ruchachu Ki Assigned 368 days 02:56:41.705412
10/06/2021Raphael Ruchachu Ki Assigned 368 days 02:56:41.705412
12/21/2021Saulo OpiyAlan Korir New 291 days 15:37:41.705412
10/05/2022Saulo OpiyJames KipcIn Process 3 days 15:57:41.705412
02/08/2022Saulo OpiyEmmanuel New 242 days 16:04:41.705412
04/27/2022Saulo OpiyRose WachiIn Process 164 days 16:43:41.705412
06/21/2022Saulo OpiyVincent C. New 109 days 17:12:41.705412
05/24/2022Saulo OpiyWilson RutNew 137 days 08:59:41.705412
01/01/2022Saulo OpiyConcepta RNew 280 days 12:09:41.705412
07/29/2022Saulo OpiyRose WachiNew 71 days 18:25:41.705412
10/01/2022Saulo OpiyWyclife Ki New 7 days 19:27:41.705412
06/10/2022Saulo OpiyEmmanuel New 120 days 15:17:41.705412
09/22/2022Saulo OpiyAndrew SoAssigned 16 days 17:29:41.705412
06/15/2022Saulo OpiyCharles ChNew 115 days 14:33:41.705412
08/05/2022Saulo OpiyKarimi DenNew 64 days 22:27:41.705412
03/25/2022Saulo OpiyJames KipcNew 197 days 19:41:41.705412
05/13/2022Saulo OpiyEmmanuel New 148 days 14:38:41.705412
10/06/2022Vincent MaWilson RutIn Process 2 days 14:35:41.705412
08/24/2022Vincent MaOscar KipnIn Process 45 days 19:24:41.705412
02/04/2022William Ki Alan Korir New 246 days 13:12:41.705412
03/10/2022William Ki Concepta RAssigned 212 days 18:08:41.705412
03/16/2022William Ki Rose WachiNew 206 days 10:41:41.705412
01/23/2022William Ki Charles ChNew 258 days 14:25:41.705412
03/20/2022William Ki Vincent C. New 202 days 16:13:41.705412
08/10/2021William Kiptoo New 425 days 02:56:41.705412
03/20/2022William Ki Vincent C. New 202 days 16:28:41.705412
03/10/2022William Ki Concepta RNew 212 days 19:14:41.705412
05/26/2022William Ki Brian Muli New 135 days 13:32:41.705412
04/24/2022William Ki Emmanuel New 167 days 09:25:41.705412
03/13/2022William Ki Concepta RNew 209 days 17:44:41.705412
04/01/2022William Ki Monicah KCustomer A190 days 20:37:41.705412
07/14/2022William Ki Oscar KipnNew 86 days 13:56:41.705412
02/07/2022William Ki Emmanuel New 243 days 16:41:41.705412
04/12/2022William Ki Concepta RNew 179 days 17:34:41.705412
01/28/2022William Ki Wyclife Ki Assigned 253 days 16:21:41.705412
05/13/2022William Ki Brian Muli New 148 days 17:41:41.705412
01/26/2022William Ki ChristopheNew 255 days 11:58:41.705412
01/23/2022William Ki Charles ChNew 258 days 19:47:41.705412
02/23/2022William Ki Samuel GitNew 227 days 13:30:41.705412
02/24/2022William Ki Karimi DenAssigned 226 days 17:34:41.705412
05/18/2022William Ki Brian Muli New 143 days 14:41:41.705412
02/07/2022William Ki Emmanuel New 243 days 17:15:41.705412
05/20/2022William Ki Charles ChNew 141 days 17:24:41.705412
01/11/2022William Ki Faith ChemNew 270 days 18:45:41.705412
08/12/2022William Ki Emmanuel Assigned 57 days 14:27:41.705412
07/27/2021William Kiptoo New 439 days 02:56:41.705412
02/07/2022William Ki Emmanuel New 243 days 20:48:41.705412
05/04/2022William Ki Oscar KipnNew 157 days 18:10:41.705412
08/14/2021William Kiptoo New 421 days 02:56:41.705412
11/11/2021William Ki Alan Korir New 331 days 12:57:41.705412
11/04/2021William Ki Alan Korir New 338 days 18:53:41.705412
02/22/2022William Ki Wyclife Ki In Process 228 days 17:53:41.705412
03/01/2022William Ki Andrew SoAssigned 221 days 22:01:41.705412
06/15/2022William Ki Brian Muli New 115 days 18:42:41.705412
03/31/2022William Ki Andrew SoNew 191 days 14:25:41.705412
12/03/2021William Ki Faith Thar New 309 days 18:19:41.705412
12/15/2021William Ki ChristopheNew 297 days 14:47:41.705412
12/14/2021William Ki Patrick KarAssigned 298 days 22:28:41.705412
06/04/2022William Ki Dennis KibNew 127 days 01:20:41.705412
06/29/2022William Ki Brian Muli New 101 days 19:29:41.705412
05/04/2022William Ki Oscar KipnNew 157 days 14:23:41.705412
01/30/2022William Ki Charles ChNew 251 days 07:31:41.705412
10/29/2021William Ki William Ki New 344 days 14:05:41.705412
02/14/2022William Ki Wilson RutNew 236 days 13:14:41.705412
04/26/2022William Ki Oscar KipnNew 165 days 18:57:41.705412
10/30/2021William Kiptoo In Process 344 days 02:56:41.705412
03/14/2022William Ki Samuel GitNew 208 days 16:32:41.705412
Ticket Number
MBR Name Services Subject Category 1Category 2Category 3Category 4 State Status
Date Created
Assigned toCreated By
Ticket StatusSLA day(s)
Case
Total Number of Tickets
Total Outst 60
Fiber Cuts BackBones
SDH 0
IP MPLS 2
Fiber Cut Access Network
SDH SA 1
SDH RA 18
CESR SA 0
CESR RA 1
RAN Network Faults
Site Down
Sector Down
Low Rx/CRC - BackBones
SDH SA 1
SDH RA 2
IP MPLS SA 0
IP MPLS RA 1
Low Rx/CRC Access Network
SDH SA 1
SDH RA 5
CESR SA 0
CESR RA 0
Offline NEs
SDH 13
CESR 8
Equipment 30
Power/Cool 19
Temporary 25

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