Book Cafe
Book Cafe
Book Cafe
FEASIBILITY STUDY
In partial fulfilment of the requirements of Two-Year Course in
Hotel and Restaurant Services
Submitted By:
Submitted To:
05/19/2021
1
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
ENDORSEMENT
This feasibility study entitled “BOOK CAFÉ SHOP” prepared and submitted by Isaiah
Mari E. Magtoto, Jonella R. Bulanadi, Aaron V. Santos, Justin G. Maniago, Gerardo Santos,
Eduardo Laurente, Clayzen Sanchez, Jeric Pantig, and Emerito Reyes in partial fulfillment of
in SCHOOL has been examined and recommended for acceptance and oral examination.
__________________________
GMP Adviser
2
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
APPROVAL SHEET
Accepted and approved in partial fulfillment of the requirements of Two-Year Course in Hotel
______________________ ________________
_____________________________________________
3
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CERTIFICATION
This is to certify that the feasibility study entitled __BOOK CAFÉ SHOP _” prepared and
Maniago, Gerardo Santos, Eduardo Laurente, Clayzen Sanchez, Jeric Pantig, and Emerito
Reyes_in partial fulfillment of the requirements of Bachelor of Science in Hotel and Restaurant
Management students has been duly edited and scrutinized by an English Critic whose signature
affixed below.
______________
English Critic
Date Signed
4
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
ACKNOWLEDGEMENT
The completion of this feasibility study was made possible through the encouragement of and
assistance of some persons who have given their time and advice to this study.
Mr. Gibs Panganiban, our subject professor, for his patience, guidance, encouragement and for
Our parents, who guided us for the financial and moral support. Also, to our friends, who always
cheer us up and our classmate and professors who gave us inspiration and support to finish this
study.
Above all, to our Lord Jesus Christ, for His abundant graces and blessings showered unto our
5
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Dedication
We humbly dedicate this work to our supporting families, friends, and classmates for
their concern, effort, and time for us to successfully finish this study.
To our loved ones who became inspirations during hard times of confusion and sorrows.
To our adviser and professors who genuinely helped us to finish this study.
Above all, to our beloved God Almighty who never surrendered to shed us His love,
grace, and wisdom to accomplish this study that, somehow in the very near future may contribute
to the future researchers and those who will use and appreciate it.
6
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Book Café is a coffee shop where you can drink, eat, and study at the same time. Providing
our customers with our quality food and drinks while they opt to do their works. The ambiance of
the store lets you accomplish your task and do a lot of things. The “book” represents the workplace
comfortability in our shop; where students, businessmen, etc. can study or work in peace.
7
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Mission
The Book Café Shop will become the area's leading coffee shop. We will provide an
excellent product at a sensible rate. We will also serve as a meeting place for young professionals,
students, and employees, as well as a venue for them to exhibit their work and socialize with their
peers and colleagues. We will use décor to create an environment that encourages expression as
Vision
Book Café aims to be one of the successful shops in Pampanga. To become the coziest
place where students, delegates etc. want to gather in the next 5 years.
8
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CHAPTER I
INTRODUCTION
Filipinos. To most individuals, coffee is the first beverage they drink in the morning, and it
provides them with enough energy to get through each day. Coffee's aroma and taste can be
soothing to some people. If you have not gotten enough sleep, a cup of your favorite brew can help
you feel more relaxed and ready to work. If people live in a cold environment, a hot cup of coffee
can be the ultimate soul-warming remedy. To those who live in a hot environment, you can have
Parallel to social drinking alcohol in a bar, guests enjoy meeting with friends in cafés or
Coffee is an ideal beverage within the society. It is good to have coffee shops that operate on a
daily basis that serves the needs of the society. Some people need coffee in their lives, especially
the students. It is evident that students take coffee for psychological reasons. This is to maintain
mental alertness, thus highly level of focus on the issues of concern. This is why most students in
several universities prefer coffee shops that operate on a 24/7 basis that can serve their refreshment
needs. Coffee and coffee shops plays a critical role in the enhancement of the performance of
Some students make coffee shops their meeting points to interact on common and personal
issues. It is ideals to note that coffee is a component for bonding as it is a reflection of friendship
9
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Aside from the good feedback of this business to the people, this type of business is very
successful in the global scale and economy. Many cafés and coffee shop owners now became a
large company monopolizing the global coffee industry. A very good example of this is the
Starbucks. And international data statistics shows the growing profit in this type of business.
10
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CONCEPTUAL FRAMEWORK
11
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
I. Management Aspect
12
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
V. Socio-Economic Aspect
13
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
I. Management Aspect
14
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
V. Socio-Economic Aspect
15
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
The findings can help the students who conducted the research to have reference in the near
future.
This study can help a company/investor to follow or stay ahead of market trends and keep
The findings of the study will work as reference material and a guide for future researchers
who want to conduct the corresponding or any study correlated to raising a coffee shop.
This study spreads awareness in the community on recognizing the benefit of the coffee
16
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
DEFINITION OF TERMS
COFFEE – a hot drink made from the roasted and ground seeds (coffee beans) of a tropical
shrub.
SHOP – a building or part of a building where goods or services are sold, a store.
This study of “Book Café Shop” business is restricted to San Fernando City, Pampanga
and will be based on management, marketing, technical, socioeconomic, and financial aspects of
business. The shop will be located at San Fernando, Pampanga and will disseminated in the said
area. Orders through online are also accepted and to those who are willing to dine in or take out.
17
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CHAPTER II
To reveal insight into the positive and negative sides of utilizing a coffee shop business in
a thesis or fellow-reviewed articles; it mostly takes a research proposal and results in a paragraph.
Its significant goals are to find the ongoing study in the body of literature and consolidating
The Philippines belongs to this special are area and is one of only fifty-three countries that
produce coffee (Pacita and Regina). Several master’s theses and doctoral dissertations focusing on
the production and export of coffee was once a major industry in the Philippines, which 200 years
ago was the fourth largest coffee producing nation. Today, however, the Philippines produce only.
012% of the world's coffee supply. Efforts are being undertaken to revive the industry however,
with the majority of coffee produced in the mountain areas of Batangas, Bukidnon, Benguet,
According to Rogo (2008), coffee drinking, both in-home/office/school and casual coffee
drinking outside in Metro Manila has turned out to be as common a practice as dining. This is
illustrated by the proliferation of coffee shops all around the metropolis and its outskirts, and the
are learning to appreciate coffee drinking not just as an “after dining” practice or a
18
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
morning ritual, but as part of an emerging lifestyle. Coffee has become a convenient and
easily available drink. Increased sales of both instant coffee and coffee beans and the proliferation
of coffee shops have contributed to the growth in coffee sales in both retails and foodservice
outlets. Retail sales of coffee have increased by 6% in volume in 2005and more than 13% in value
over 2004. This growth in the industry is remarkable considering major economic downturns and
political unrest.
The Philippines is not only endowed with a rich natural resources and culture, but also for
its very own coffee sector in international trade and business. The Franciscan friar is said to have
been the first in history to bring coffee into the country in the year 1749. That being said, an
unfortunate event occurred at the late nineteenth century when the coffee rust disease destroyed
crop production. The Philippines was the leading coffee exporter at the end of Spanish
colonization, but several factors such as the lack of government and urbanization caused it to
disappear.
Today, the largest coffee plantation in the Philippines is situated in a mountainous region
near the town of Alcoy in the southern part of Cebu City in about 700 meters above sea level. The
Robusta Coffee Plantation is the most popular in the country having plantations in Bukidnon,
Misamis Oriental, Sultan Kudarat, Bataan, Bohol, Cebu, Compostela Valley and Palawan and
various other regions and the Nestle Company buys a large percentage of these harvests. “Much
of the coffee grown in the Philippines (about 85%) is the lower quality Robusta that is resistant to
different kinds of pest and disease which is largely used to produce instant coffee. About 5% of
coffee production in the Philippines is the higher-grade Arabica coffee which is known as Kapeng
Tagalog that is considered to be the best coffee bean in the country because of its excellent flavor
and aroma, while 7% is the Excelsa varietal which is resistant to drought. About 3% of Philippine
19
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
coffee is the Liberica Coffee varietal and known as Kapeng Barako, favored for its ability to grow
in a variety of soil types.” (Philippines Coffee, Espresso & Coffee Guide 2011)
The growing number of specialty coffee shops and foreign brands contribute to the
continuous increase in the country’s imports of coffee (raw, ground, and unground, other than
roasted and unroasted, extracts, preparations, primarily single-serve sachets) posted substantial
increases over the past 20 years. Imports in 2011 were dominated by unroasted green Robusta, and
extracts, essences and concentrates of coffee, which accounted for 39 percent and 34 percent of
the total value of coffee imports, respectively. Preparations with a basis of coffee followed with
20 percent and unroasted green Arabica with six percent. The bulk of value shipments (raw,
ground, and unground, other than roasted and unroasted, extracts, preparations) came from
percent, Malaysia at US$22 million or 18 percent, Thailand at US$11 million or 9 percent, and
South Korea at US%$35 million or 4 percent. On the other hand, based on UN Trade map statistics,
Philippine imports of coffee amounted to 24,200 tons in 2011 valued at US$ 55.9 million. Exports
In the 1980’s, the Philippines exported as much as US$ 100 million a year of coffee beans until
the collapse of the International Coffee Agreement in 1989 following the drastic fall in prices due
to an oversupply in the world market. During the past two decades, exports were highly variable.
In 2011, volume stood at 405 tons, down by 30.7 percent from 2010. On the other hand, value
increased by 8.5 percent from US$ 1.5 million in 2010 to US$ 1.6 million in 2011.Of the total
export value in 2011, extracts, essences and concentrates of coffee accounted for 70 percent, while
ground roasted coffee accounted for 29 percent. The leading buyers of coffee by value include
South Korea at 29%, China at 24%, and Thailand at 11%, US at 10% and Netherlands at 3 percent.
20
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
“The current high worldwide prices for coffee are helping to incentivize increased
coffee production in the Philippines. In 1989 around 130,000 hectares in the country were being
cultivated in coffee but by 2006 the acreage was just 75,000 hectares.” (Philippines Coffee,
Espresso & Coffee Guide 2011). Truly that coffee industry in the Philippines although drop in the
19th century managed to return to the business industry. Nowadays, coffee became a very popular
beverage among the Filipino population and by this Starbucks now is the leading coffee business
in the country with many branches in Manila and other locations, Villamor (2016).
The Philippine government show its support to the growing coffee industry in the country
by the Department of Agriculture. The said department takes a step by creating loan assistance
programs, distribution of planting materials, small farm equipment, and coffee production
facilities, and farmer training in an effort to increase the quantity and quality of the country’s
21
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CHAPTER III
MANAGEMENT ASPECT
This chapter tackle the various types of business organizations, organizational structures,
and the establishment of manpower requirements, including job specifications and job
descriptions.
FORM OF ORGANIZATION
The researchers had decided the form of organization as forming a limited liability
company (LLC) as a business organization in the study. The LLC is a popular option for all sorts
of businesses looking for asset protection, and it has a handful of other major advantages as well.
LLCs are formal legal entities that are typically taxed similarly to sole proprietorships and general
partnerships, in that the owners include any company profits or losses into their personal returns
— the LLC itself does not owe income taxes. An LLC may also elect to be taxed like a corporation,
There are similarities to corporations too, especially when it comes to financial responsibilities. In
an LLC, the owners or members are not usually personally accountable for the financial status of
the business. This means that if someone sues the LLC, the personal assets are not at risk.
However, this is just the tip of the iceberg when it comes to the advantages of the LLC for a coffee
shop. Another important aspect is taxation. The LLC actually provides its owners with a selection
of options regarding how they want the business to be taxed, which can save a considerable amount
22
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Coffee shop LLC can be taxed as a sole proprietorship (for single-member LLCs) or general
partnership (for multi-member LLCs), which is the default option. With this tax structure, the
coffee shop business itself does not pay taxes, but rather the profits are passed through the business
itself and owners pay taxes on that money when they file their own personal taxes.
LEGAL REQUIREMENTS
I. Registering the name of business to the Department of Trade and Industry (DTI)
• Sanitary Permit
• Fire Extinguisher, Fire Exit, Signage, and other fire safety programs
23
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
V. Register the business under the Bureau of Internal Revenue (BIR) for the books of
account and briefing of the officer-in-charge for the remittance of Taxes and other
MANPOWER REQUIREMENTS
To achieve the business goal and objectives, the researchers formulated the number of
people to be utilized by the establishment which compose of two cashier, three barista, two kitchen
crew, three service crew, and two managers on duty who will effectively and efficiently run the
establishment.
2 – Cashier
3 – Barista
2 – Kitchen crew
3 – Service Crew
2 – Manager/Owner
ORGANIZATIONAL CHART
The organizational chart shows the level of manager and the crew of the establishment.
24
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
PRE-EMPLOYMENT REQUIREMENTS
RECUITMENT AND TRAINING
Prospective applicants must be given a reasonable opportunity to become aware of the vacancies
and the term of appointment reasonable time to apply.
All applicants must be considered equally on merit at the start of the selection process.
REQUIREMENTS
• Resume
• 2x2 picture with white background
• Birth certificate
• Diploma
• Barangay Clearance
• Health Certificate/Health Card
• SSS No. (Social Security System)
25
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
• Pag-ibig
• Phil Health
• TIN
• Medical Certificate
• COE (Certificate of Employment)
Job Specification
Job Description:
Job Specification:
- Female.
26
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
- Must be physically fit and have medical records stating that he/she is free from any illness.
Job Descriptions:
- Take the order and assemble the dine in utensils in their tray
Job Specification:
- Male or Female.
- Must be physically fit and have medical records stating that he/she is free from any illness.
Job Descriptions:
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding
and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks,
27
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
along with pastries and cookies. Welcomes customers by determining their coffee interests and
needs.
Job Specification:
- Male or Female.
- Must be physically fit and have medical records stating that he/she is free from any illness.
Job Descriptions:
- Service crew members respond to customer complaints and questions, resolving issues
- Service crew members keep work areas, such as food preparation areas, and customer areas
- Service crew members greet customers who enter the business and answer phone calls from
customers.
28
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Job Specification:
- Male or Female.
- Must be physically fit and have medical records stating that he/she is free from any illness.
Job Descriptions:
- Rotate food items in cold storage and trash any expired items. Sort, chop, and store food
- Monitor the time needed for each dish to cook and remove cooked dishes.
- Aesthetically place food items on plates and platters for serving purposes.
- Place prepared dishes and platters on trays to make them ready for serving.
- Clean and sanitize kitchen floors, ovens, and other cooking equipment periodically.
- Wash and dry dishes, flatware and glasses and throw away trash in trash receptacles.
29
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CHAPTER IV
MARKETING ASPECT
This chapter discusses how you will meet the needs, wants, and expectations of your
customers by providing excellent service and products. The business process should foster strong
wants/needs of customers. Giving good products or services can help you meet your customers'
The target market is an important step in developing a marketing strategy. To meet their
needs, the company should have a clear marketing strategy and target market. You should also
consider the target market's age, location, and lifestyle. Knowing these things can help you meet
One of the main targets of our business are students, businessmen, and anyone who wants
to gather. So, we decide to establish a business where they can do their works in a peaceful
DEMAND ANALYSIS
This analysis is designed to provide a technical examination of the conditions that impact
the market demand. Market Demand is a function of the Disposable Income that can be spent
within a defined area. The spending of the residents, employees, and visitors to an area represents
the ability of this group to support commercial uses. Demand is then based on the spending
available. This segment of the analysis will focus on the ability to support commercial
30
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
development within the market area and, later, compare this demand with the supply that already
SUPPLY ANALYSIS
A thorough evaluation of the inputs and outputs of a process used to assess how chance in
demand, input factors, and production techniques affect the available quantity of a product.
Manufacturing business managers frequently use supply analysis to make key policy decisions
because it provides insight into how changes in production are likely to affect market supply. The
supply of a commodity refers to the amount of that commodity that producers are able and willing.
SWOT ANALYSIS
STRENGTH
• Our business is one of the newest combinations of coffee and a place to do works.
• We are located near the main road, so students can easily see our shop.
WEAKNESS
OPPORTUNITIES
• Higher demands
31
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
THREATS
• The increase of competition may increase, and they might be growth of direct competitors.
MARKETING STRATEGIES
Target Markets
Our target markets are young professionals, students and employees who need a nice, quiet,
unique place to relax and do their work and socialize with friends.
o Giving customers more value when compared with their money by incorporating
good-to-excellent products, which attributes at a lower cost than rivals. The best
• WIRELESS ZONE
o Customer target groups are various types such as student, employees, young
professionals and etc. especially student and employees usually use internet
o Having a lot of work is what most of us prevent from hanging out with friends.
Book Café provide a place where you can work and indulge with your favorite
32
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CHAPTER V
TECHNICAL ASPECT
LOCATION MAP
PRODUCT DESCRIPTION
Our business is a specialty beverage shop where you can study or do your work in peace.
It provides its customers ability to order and take-out their choice of custom-blended espresso
Our business offers its patrons the finest hot and cold beverage, specializing in specialty
coffees, blended teas, and other custom drinks. In addition, Book Café Shop will offer soft and
fresh-baked pastries.
WORKFLOW
33
SERVANT COFFE MAKER
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
START
HOT
OR COLD
COLD ADD HOT
WATER
HOT
ADD BOILED
ADD MILK
WATER
STIR
SHAKE
COFFEE
SERVE TO PUT IT IN
CUSTOMER
READY TO
SERVE TABLE
END
34
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
35
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
MACHINERIES
FURNITURE
36
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
PRODUCTS
37
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
WASTE DISPOSAL
The various waste materials produced by industries maybe classified generally as solids,
gaseous or liquid. Solid wastes are directly related to a loud pollution, gas liquid to air and water
pollution, although all of them have combined and interrelated effects on pollution.
2. Recovery of waste products, before deciding how to discard waste materials should always
38
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Disposal of solid waste materials on land is always complicated problem, incineration and
39
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CHAPTER VI
FINANCIAL ASPECT
The table below presents the Projected Income Statement of Book Café for a 5-year period.
For the Income Statement on Year 1 the Gross Sales is projected at P415,206.00. The only
expenses projected are supplies and materials, salaries and wages and depreciation expenses. Total
expenses amount to P417,662.88. In calculating the Net Income, the expenses were subtracted
Net Loss for year 1 is computed at P -2,456.88. This is expected since the business is still
new and will require significant sales to cover all operating expenses.
A 67% increase is projected by Year 2 in the gross sales amounting to P692,010.00 while
total expenses is P595,816.20. The net income for year 2 is projected to reach P96,193.80. This
On year 5, gross sales are expected to reach P1,730,025.00 while total expenses is projected
With the assets of the business limited to the tools and equipment amounting to
P398,848.00, the return on investment (ROI) can be computed. The ratio is computed by dividing
the net operating income with the average operating assets. The formula is presented below:
40
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
For year 1, the ROI is -0.62%, which means that the business will be able to lose approximately 1
centavo for every peso of asset it uses. This will turn positive by the second year to 24.12% and
eventually by the third year to 61.22%. This implies that the business will generate 61 centavos
The table below presents the Projected Cash Flow Statement of Book Café for the next 5
years. The cumulative Cash Inflows for the first five years is projected at P7,446,805.50 while
cash outflows is P4,442,699.41. Projected Net cash balance by the end of year 5 is P3,004,106.09.
If the total investment will be limited to the tools and equipment, the payback period is
computed by dividing the net cash balance to cover the investment. Based on the figures in the
cash flow statement, the payback period is computed at 2.19 which means that it will take over 2
41
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
42
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CHAPTER VII
SOCIOECONOMIC ASPECT
STUDENTS
The findings can help the students who conducted the research to have reference in the near
future. Also, this study may serve as their guide in determining different aspect of business.
FUTURE INVESTORS
This study can help a company/investor to follow or stay ahead of market trends and keep the
company relevant. Every investor will be able to use this as a guide. This will help investors all
FUTURE RESEARCHERS
The findings of the study will work as reference material and a guide for future researchers who
want to conduct the corresponding or any study correlated to raising a coffee shop.
GOVERNMENT
The government will gain funds from the taxes that this business will pay once it is established.
This will assist the government in lowering the country's risk of an economic crisis and
unemployment.
43
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
COMMUNITY
This study spreads awareness in the community on recognizing the benefit of the coffee and a
suitable workplace for anyone. This can also furnish confidence and competence in corporate
entities, and perhaps most likely, this can create room for growth in the economy.
44
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
APPENDICES
45
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
APPENDIX 1. PRICELIST
46
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
47
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
(Sample docs)
48
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
49
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
50
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
51
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
REFERRENCES
https://i.pinimg.com/originals/b0/a6/b4/b0a6b45c1b46ef7b37dff6d118b3686e.jpg
https://images-na.ssl-images-amazon.com/images/I/81r1yrd9NnL._AC_SL1500_.jpg
https://hips.hearstapps.com/vader-prod.s3.amazonaws.com/1568666285-
41zaR4BhZL.jpg?crop=1xw:1.00xh;center,top&resize=480:*
https://m.media-amazon.com/images/I/41HuyNJlSBL.jpg
https://c8.alamy.com/comp/2AEKTTK/iced-coffee-in-take-away-cup-plastic-glass-on-the-wood-
table-in-cafe-with-clipping-path-on-blank-label-paper-for-mockup-cafe-logo-2AEKTTK.jpg
http://upackaging.com.my/images/products/307/01.jpg
https://cf.shopee.ph/file/9f26bac65c75dc2d9613af0c7ad9e1f4
https://m.media-amazon.com/images/I/71vTW6S6ncL._AC_SS450_.jpg
https://i.pinimg.com/originals/98/bb/4b/98bb4bba824a3fed476a184e590e6883.jpg
https://images-na.ssl-images-amazon.com/images/I/61H7vKqXAUL._AC_SX466_.jpg
https://ph-live-
01.slatic.net/p/1ec05e51993bb414efb749ed33e9ee2e.jpg_2200x2200q80.jpg_.webp
https://www.norpelfurniture.com/upload/154442965181.jpg
https://miro.medium.com/max/12000/1*kdRWOPk4mmu9CFKT9YmCAw.jpeg
https://www.caffesociety.co.uk/skin/frontend/polar/caffesociety/images/ciab-in-house.jpg
52
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
https://cdn-a.william-reed.com/var/wrbm_gb_food_pharma/storage/images/publications/food-
beverage-nutrition/beveragedaily.com/news/markets/us-coffee-shop-market-grows-to-45.4bn-
valuation-in-2018/8803729-1-eng-GB/US-coffee-shop-market-grows-to-45.4bn-valuation-in-
2018_wrbm_large.jpg
https://encrypted-
tbn0.gstatic.com/images?q=tbn:ANd9GcSMHs5hjSi5r84gGkY0y8DUjsldWsbU35YyrQ&usqp=
CAU
https://i.pinimg.com/736x/13/92/80/139280ae95bcca1790cefc5834ca4e1d.jpg
https://cdnimg.webstaurantstore.com/uploads/blog/2020/12/coffee-trends-3.jpeg
https://www.businessnews.com.ph/wp-content/uploads/2019/05/SSSForms_ER_Registration-
page-001-600x855.jpg
https://governmentph.com/wp-content/uploads/2019/07/PhilHealth-Contribution-Table-for-
2021.png
https://jirotours.files.wordpress.com/2012/06/dti-jiro-valid-until-2015.jpg
https://i.pinimg.com/736x/14/fe/c2/14fec26c7bcffbdccdcb422a36a0cbd5.jpg
https://www.academia.edu/32061838/Rrl_and_rrs
https://www.academia.edu/31766906/CHAPTER_II_2_1_Review_of_Related_Local_Literature
https://www.scribd.com/document/378237444/rrl-docx
53
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CURRICULUM VITAE
54
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CAREER OBJECTIVES
Secure a responsible career opportunity to fully utilize my training and skills, while
making a significant contribution to the success of the company.
EDUCATIONAL ATTAINMENT
WORK EXPERIENCE
55
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Seminars Attended
November 14, 2020 "Are you ready for staycation? CAOS: Certified
Hotels Gear Up and Workplace Refined:
Preparation and Adjustment in Compliance with
DOT Standards"
Conducted by: Ms. Laurice S. Maggay
Our Lady of Fatima University-Pampanga
56
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
April 10, 2021 "Aviation Focus: Piloting Your Dream Career &
Building Professional Resilience in times of Crisis"
Conducted by: Ms. Chezka Gonzales-Garrido
Our Lady of Fatima University-Pampanga
April 17, 2021 "Wellness Focus: Rest & Reflect Improving Well-
being in times of Pandemic"
Conducted by: Ms. Maria Kristina Talusan
Our Lady of Fatima University-Pampanga
PERSONAL INFORMATION
Sex : Female
Height : 157 cm
57
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Weight : 70 kg
Religion : Christian
REFERENCES
I hereby and certify that the above information is true and correct to the
best of my knowledge and belief.
58
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
OBJECTIVES:
Tertiary
Primary
WORK EXPERIENCE:
59
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
November 14, 2020 “Are you ready for staycation? CAOS: Certified
Hotels
Gear Up” and “Workplace Refined: Preparations
and Adjustments in Compliance with DOT
Standards” Conducted by: Ms. Laurice Maggay & Mr.
John Jireh Aguilar
Our Lady of Fatima University
60
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
PERSONAL BACKGROUND:
CHARACTER REFERENCES:
Aaron V. Santos
Applicant Signature
61
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
JERIC G. PANTIG
59 Eden Mexico Pampanga
+63961-247-5309
[email protected]
2X2 Picture
OBJECTIVES:
To obtain a challenging rewarding position in the food industry to utilize my
creativity management skills, and experience
EDUCATIONAL BACKGROUND:
Tertiary
October 31, 2020 “Providing Great customer Experience Across Culture and
62
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
November 14,2020 “Are You Ready for staycation? CAOS: certified Hotels Gear
Up”and “Work place refined: Preparation and Adjusments
In compliance with DOT Standards”,
Speaker: Mr. Laurice maggay and Mr. John Jireh aguilar
Our Lady Of Fatima University, Pampanga
November 28, 2020 “industry concepts for hospitality and tourism sector: I far
With the experts”,
Speakers: Mr. Armina Javier and ma. Chariot corpus
Our Lady Of Fatima University, Pampanga
WORK EXPERIENCE:
63
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
Citizenship : Filipino
CHARACTER REFERENCE:
DR.IGNACIO C. CORDOVA,JR.
Dean, College of Hospitality & Institutional
Management Our Lady of Fatima University
443-2993
JIM ENRICO C. BALBOA, CHP, MBA
SWEP Coordinator, College of Hospitality & Institutional
Management Our Lady of Fatima University, Pampanga Campus
+63197-112-6161
Jeric G. Pantig
Applicant
Signature
64
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
CAREER OBJECTIVES:
Secure a responsible career opportunity to fully utilize my training and skills,
while making a significant contribution to the success of the company.
EDUCATIONAL BACKGROUND:
Tertiary
Secondary
65
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
+63197-112-6161
66
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
PERSONAL INFORMATION:
67
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
May 19, 2018 Buffet Service Conducted by: OCTA Training and consultancy services
by: OCTA Training and concultancy services R.L GARCIA, Gloria baken Wong-
Siy, City of San Fernando Pampanga
CHARACTER REFERENCES:
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
68
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
OBJECTIVES:
2X2 Picture
To secure a cooperative education in the field of Hotel and Restaurant Management that will
challenge and strengthen my education and professional skills necessary for achieving my goals.
EDUCATIONAL BACKGROUND:
Tertiary
Secondary
Primary
69
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
70
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
71
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
PERSONAL BACKGROUND:
Height : 5’7 ft.
Weight : 130 lbs.
Age : 23 yrs. Old
Civil Status : Single
Citizenship : Filipino
CHARACTER REFERENCES:
72
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
BULANADI JONELLA R
318 Purok 5 Sta Monica San Luis Pampanga
+63995-608-9055
[email protected]
Secondary
Primary
May 19, 2018 Octa Training and Consultancy Services “ Butler Service”
Conducted by: R.L Garcia
Our Lady of Fatima University, Pampanga
October 24, 2020 A Micro Training Webinar Series 1 with the topics “Digital
Commerce 360: Enhancing Entrepreneurial Skills in the New
Normal and “Culture of Collaboration in the Work Place,
Innovation and Team Work: Easier Said Done”.
73
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
October 31, 2020 For actively participated With the topics “Providing
Great
Customer Experience Across Culture” and “Enhancing Media
and Information Literacy”.
Our Lady of Fatima University
November 07, 2020 For actively participated in Transcend; With the topics “ Self-
Management Essentials: Managing Stress Amidst the
Challenges of the New Normal in Tourism and Hospitality
Industry” and “ Re-opening and Recovery Planning and
Innovations for Tourism and Hospitality Post-COVID Crisis.
Our Lady of Fatima University
November 14, 2020 A Micro Training Webinar Series 4 with the topics “Are you
ready for staycation? Certified Hotels Gera Up” and
Workplace Refined: Preparations and Adjustments in
Compliance with DOT Standards”.
Our Lady of Fatima University
November 21, 2020 For actively participated in Transcend: Learn beyond, Work
Smart. A career and Life Essentials Webinar Series 1 with the
topic “Valuing Emitional Intelligence”
Our Lady of Fatima University
November 28, 2020 For actively in Transcend: With the topic “ Industry Concepts
for
Hospitality and Tourism Sector; A Day with the experts”.
Our Lady of Fatima University
November 26, 2020 For participating in the webinar entitled “The Resilence of
the
Philippines Hospitality Industry in the time of
Pandemic.” Our Lady of Fatima
University
74
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
March 13, 2021 For active participation in Transcend: Learning beyond the
ordinary. A Micro- Training Webinar Series 2, Season 2
HOTEL FOCUS: MANAGING HOTEL’S CONTACTLESS
EXPERIENCE AND COMMITMENT TO GUEST
SAFETY
Our Lady of Fatima University
March 20, 2021 “Rediscovering Food and Travel Through Blogging and
make
money From It”
Our Lady of Fatima University
April 17, 2021 For his/ her participation in Transcend: Leraning Beyond
the
Ordinary. A career & Life Essentials Webinar Series 6
Wellness Focus: REST & REFLECT IMPROVING
WELL-
BEING IN TIMES OF PANDEMIC
Our Lady of Fatima University
April 24, 2021 For his/her active participation in Transcend: Learning beyond
the
ordinary. A career & Life Essentials Webinar Series 7
SMARTER SPENDING: INVESTMENT FOR BEGGINER
Our Lady of Fatima University
75
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
PERSONAL BACKGROUND:
Height : 5’6 ft.
Weight : 57 lbs.
Age : 22 yrs. Old
Civil Status : Single
Citizenship : Filipino
CHARACTER REFERENCES:
Jonella Bulanadi
Applicant
76
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
PROFILE
Excellent communication and people skills. Charismatic with a proven record of sales. Analytical thinker and strong
negotiator.
EXPERIENCE
EDUCATION
2015-2021
College
2011 – 2015
C.C.E.M.I. Academy
High School
2005 - 2011
SKILLS
77
COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT
▪ Good communication
▪ Always on time
ACHIEVEMENTS
▪ PERSONAL PARTICULARS
▪ Height: 5’10
▪ Weight: 63 kg
▪ Religion: Born-Again Christian
▪ Birth date: April 27, 1998
▪ Age: 23
▪ Civil Status: Single
▪ Sex: Male
REFERENCE
Jasmine Mikaela S. Frasco
Raxa Matanda St., Brgy. Sto. Rosario, Angeles City, Pampanga
09195259747
I hereby certify that the above information is true and correct to the best of my knowledge and beliefs.
EDUARDO B LAURENTE JR
Applicant
78