ANNEXURE 1 SoW For OM Across Geographies 002
ANNEXURE 1 SoW For OM Across Geographies 002
ANNEXURE 1 SoW For OM Across Geographies 002
1. Understanding the physical, social and economic conditions of the villages where Nand
Ghar will provide services and act as a resource center
2. Identifying Nand Ghar stakeholders such as beneficiaries and key influencers in the
community
3. Understanding the baseline enrollment and attendance of children in existing
Anganwadi Centre
Activities:
1. Conducting Focused Group Discussion (FGD) with the stakeholders including Village
Sarpanch, sample set of Nand Ghar beneficiaries, CDPO/ DPO, NGO/ CSO in the area,
to ensure-
a. Validation of the outcomes of the Baseline Assessment w.r.t. thematic areas,
services and operations of AWC on a sample basis
b. Assessment of the levels of motivation and community ownership by community for
AWC
c. Identification of reasons for low community buy-in or other challenges such as poor
nutrition, lack of hygiene practices, poor access to health facility, low awareness,
poor education facility, and many more.
d. Providing solutions to overcome the challenges
e. Understanding the larger factors in play that impact the overall perception and
motivation to access AWC services, which subsequently will lead to community
ownership
Mobilizing the community stakeholders such as Nand Ghar beneficiaries, community leaders,
opinion makers and Government functionaries etc. for generating enthusiasm for Nand Ghar
prior to its opening
Activities:
1. Initiating a campaign around Nand Ghar services and its benefits before commencing
operations in the Nand Ghar.
2. The theme for the campaign may be decided based on the findings of Baseline and
Needs Assessment
3. Highlighting the quality of services delivered through Nand Ghar, list of services (mid-
day meal, early childhood education, and skills) in each thematic area such as for Nand
Ghar beneficiaries and community at large through the campaigns. Nand Ghar to be
positioned as a model play school for building cognitive and motor skills of the children
2. Community Engagement
Activities:
1. A community based monitoring system (CBMS) comprising of VHSNC (Village Health
Sanitation and Nutrition Committee – wherever nonf-unctional, facilitating its revival,
Meeting of PRI members and community members (parents of the children coming to
Nand Ghar) as well as youngsters (adolescent girls/ newly married women, etc) for
generating inputs to improve the Nand Ghar functionality, the same to be monitored and
recorded.
2. Developing a pool of community volunteers for periodic engagement in addressing
community issues, expanding the reach of the programme, etc. and eventually becoming
the project brand ambassadors in their respective villages.
Activities:
1 Conducting the ceremony at least 2 days prior to starting operations at Nand Ghar
2 Branding, invitations, food & refreshments, logistic such as tents, chairs etc., ceremony
agenda for the ceremony.
4. Event Plan
Intent:
5. Pest Control
Activities:
1. Pest control at each Nand Ghar as per standards defined by Food Safety and Standards
Authority of India (FSSAI) guidelines/ schedules. The pest control will include the
following:
a. Insect control
b. Rodent control
c. Bird and wildlife control
d. Weed control
2. Annual review report on pest control including pest management plan, pest control
installed, services and monitoring the surroundings.
6. Water Testing
Activities:
3. In instances of adverse water test report must be brought to attention, consumption of the
water to be avoided.
7. Consumption of Food
Activities:
1. Developing kitchen gardens / nutri gardens in the Nand Ghar premises or in the premises
of beneficiaries; through linkage with PRIs, Govt. support towards providing nutritional
support to the women and children.
e. Ensuring that the necessary cooking equipment’s, gas and other pre-requisites
are purchased as one time support and to write off in the name of the SHG
registered. Undertaking responsibility for the safety of all activities & processes
conducted at the centre.
f. Cooking is to be undertaken in the campus of Nand Ghars - O&M Partner to
secure and ensure necessary standards, hygiene and avoid any contamination
of food. A dedicated section can be developed for safe storage and cooking of
food.
g. Supervising and maintaining the stock registers, usage and cleanliness of the
entire campus to avoid attraction of rodents and other insects.
h. Reports and process to ensure zero contamination of food
i. Facilitating development of financial saving habits among them and explore &
evolve opportunities for interested members on livelihood activities.
10. Health
Health Camps
Activities:
1. Ensure the MHV visit each Nand Ghar twice a month and is stationed for at least half a
day. Or Ensure Tele Medicine Camps are organised twice a month at Each Nand Ghar.
2. Copy of MHV visit/ Tele Medicine Camp schedule to be shared with the community.
3. Monitoring that health services are provided to two Nand Ghars each day and covers the
entire cluster (of 25 Nand Ghars) in a fortnight.
13. Maternal and Child Health and Nutrition (MCHN) day celebration
1. Each Nand Ghar to have a record of the registered women (lactating and pregnant) as
well as the list of immunization of children.
2. A record of Mamta card as well as village visit record to be maintained at Nand Ghar by
the ASHA.
3. During the MCHN day, the activities conducted to be recorded (including but not limiting
to the FP lessons, menstrual hygiene, and session on nutrition as well as Anayprasan).
4. Every month – one event of “Well baby show” or “SWASTH NAND UTSAV” Karyakram
to be conducted where the winner to be awarded with a small token of appreciation (a
certificate with a picture of the mother and baby).
5. The parameter for the awarding this recognition to be jointly developed and record to be
maintained accordingly.
6. Record to be maintained for the THR distributed and feedback to be recorded on the
ways it has been used for consumption.
7. Lab test of the THR to verify the nutrient component as well as take session on how to
improve the consumption of the same in mothers/ lactating women and children.
8. Ensuring that women and children coming to the centre on MCHN day are engaged and
find value in being associated with this programme.
9. ASHA and ANM availability is to be ensured on this day, so that immunization of the
children is followed as specified.
19. Skill
20. Education
1. Organizing PTM at each Nand Ghar once every quarter ensuring minimum 75% of the
parents (of enrolled beneficiary) are present.
2. Communication of the event to the parents at least one week in advance and will mobilize
them on the day of PTM.
3. Documentation of the minutes of the meeting and circulation of same to the parents and
Nand Ghar team.
Intent:
Maximizing outreach of services provided at Nand Ghar. The partner will liaise with the
Government Functionaries, to ensure the following:
1. increased ownership of Nand Ghar with the community
2. increased acceptance of services provided through Nand Ghar across all thematic
areas
Activities:
1. Identify key stakeholders within the Government and showcase the value proposition of
Nand Ghar services
2. Understand associated concerns and inhibitions of the officials. Address those concerns
and situate the same in the context of Nand Ghar services
Activities:
1. Based on the findings of Baseline and needs assessment, activities for which Nand Ghar
should be utilized must be identified
1. Collection of feedback and grievances from the community and report the same to Nand
Ghar team, first feedback within 3 months of start of, going forward, O&M Partner must
collect feedback bi-annually and when any ad-hoc feedback is received.
2. Work towards grievance redressal whenever a grievance is raised by the following
stakeholders: Beneficiaries of Nand Ghar
a. Parents of the beneficiaries of Nand Ghar
b. Government functionaries
c. Community influencers
d. Community at large
3. Implement the redressal within 30 days of receipt of complaint, and send feedback to
Vedanta team within 15 days of redressal
30. Deliverables
The key deliverable of O&M Partner is to ensure seamless delivery of services mentioned in the
above sections at each Nand Ghar facilitated through technology led android based mobile app.
Apart from this, O&M partner will have to maintain the following documents:
1. Report on findings and validation of Baseline and Needs Assessment through FGD
2. For activities that qualify under Community Mobilization and Engagement, outreach plan
and outreach report must be prepared. Indicative list of such activities are as follows:
a. Community Kitchen
b. All events under approved Events plan
c. Parents Teachers Meeting
d. Health camps
3. Chaabi Handover Ceremony report
4. Approved Event Plan
NOTE:
1. Further guidance on how O&M Partners can schedule their daily activities is provided in
Annexure 2- O&M Partner’s daily schedule
The payment towards provisioning of services will be governed by the following terms:
Nand Ghar team will have all rights in making any amendments in the payment terms as
deemed fit based on business, governance, operational or audit requirements.
The following data points will be updated through digital android based mobile app by the ISP.
The ISP to use the MIS and Monitoring guidelines to monitor the Nand Ghars through the
android based mobile app.
The following data points will be updated through digital android based mobile app by the ISP
(subject to change as per the finalized scope).
Maternity Status
Specially challenged
Any other growth parameter
Register New beneficiary (child)
Name
Gender
DOB
Father Name
Height
Weight
Village
Verification Status
Nutrition Status
MUAC reading (in cm)
Nutrition status
Nutrition status in previous month
Skills Shortlisted
Skills imparted
Is the Skill training over
Business plan developed
Business plan Finalised
Loan Disbursed per beneficiary
Monitor – Occasional – Skill Instalment Frequency per beneficiary
Instalment Amount per beneficiary
Beneficiary default in repayment
Reason for default
Loan Recovered per beneficiary
Loan Recovered
Percentage of Total Loan recovered
Percentage of total loan utilized
Women establishing business
Employment created
Note:
A. Proposal document should broadly cover the below sections but not limited to these:
1. Strategy, Approach, Planning and Milestones for this project: Technical Proposal
2. Organization Background
3. Previous experience in undertaking similar assignments/ projects
o Documentary evidence: Submit MoUs, project reports, 3rd party assessment reports, etc.
4. Previous clients and partners (credentials)
o Documentary evidence: Submit MoUs, project reports, 3rd party assessment reports, etc.
5. Regional experience (in this case of Punjab, Gujarat and Uttar Pradesh)
o Documentary evidence: Submit MoUs, project reports, 3rd party assessment reports, etc.
6. Any certificates, awards/ achievements
7. Proposed Team Structure
Request the interested parties to express their interest by 18th June 2022.
Please email with technical and financial proposals to Ms. Rakhi Chauhan/
[email protected] / +91 8178384216/ +91 8003997800 with a copy (cc) to Mr.
Md. Mohib / [email protected] and Rishika Gupta [email protected]/
7503035706
Kindly avoid sending proposals through WeTransfer, Google Drive or any other medium
which would not be acceptable. You may send documents in multiple emails if
documents size is large.
*****************Best Wishes********************