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    ThoughtSpot Manufacturing Fortune 500 Case Study

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    Shahnawaz Javed
    Engineers at a global semiconductor manufacturer were slowed by limited visibility into production data from multiple BI tools. With ThoughtSpot's easy to use search interface, engineers can now analyze operational metrics like headcount and project milestones on their own, identifying opportunities to reduce costs by 10% and optimize supply chains. The BI team is no longer bottlenecked by report requests, freeing them for strategic work. Over 100 users now perform 1,300 searches weekly across engineering, product delivery, and customer service to improve productivity, speed product delivery by 10%, and increase customer satisfaction by 15%.

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    ThoughtSpot Manufacturing Fortune 500 Case Study

    Uploaded by

    Shahnawaz Javed
    20 views2 pages
    Engineers at a global semiconductor manufacturer were slowed by limited visibility into production data from multiple BI tools. With ThoughtSpot's easy to use search interface, engineers can now analyze operational metrics like headcount and project milestones on their own, identifying opportunities to reduce costs by 10% and optimize supply chains. The BI team is no longer bottlenecked by report requests, freeing them for strategic work. Over 100 users now perform 1,300 searches weekly across engineering, product delivery, and customer service to improve productivity, speed product delivery by 10%, and increase customer satisfaction by 15%.

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    ThoughtSpot-Manufacturing-Fortune-500-Case-Study

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    Engineers at a global semiconductor manufacturer were slowed by limited visibility into production data from multiple BI tools. With ThoughtSpot's easy to use search interface, engineers can now analyze operational metrics like headcount and project milestones on their own, identifying opportunities to reduce costs by 10% and optimize supply chains. The BI team is no longer bottlenecked by report requests, freeing them for strategic work. Over 100 users now perform 1,300 searches weekly across engineering, product delivery, and customer service to improve productivity, speed product delivery by 10%, and increase customer satisfaction by 15%.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    20 views2 pages

    ThoughtSpot Manufacturing Fortune 500 Case Study

    Uploaded by

    Shahnawaz Javed
    Engineers at a global semiconductor manufacturer were slowed by limited visibility into production data from multiple BI tools. With ThoughtSpot's easy to use search interface, engineers can now analyze operational metrics like headcount and project milestones on their own, identifying opportunities to reduce costs by 10% and optimize supply chains. The BI team is no longer bottlenecked by report requests, freeing them for strategic work. Over 100 users now perform 1,300 searches weekly across engineering, product delivery, and customer service to improve productivity, speed product delivery by 10%, and increase customer satisfaction by 15%.

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    INDUSTRY SUCCESS STORY

    Data-Driven Manufacturer: Managing


    Operations with Search-Driven Analytics

    FORTUNE
    500 MANUFACTURING

    Data-Driven Operations
    Manufacturers are faced with razor-thin margins. They
    Highlights
    work hard to bring the best products to market faster
    and more efficiently than their competitors. From supply
    chain and facilities management to product design and
    100 Users
    HR, they are always looking to identify bottlenecks and Product Delivery,
    Operations,
    optimize production operations. Data captured at all
    Customer Care
    levels of production help drive these efficiencies.
    One global semiconductor manufacturer produces
    billions of computer chips each year. The faster and 200 GB
    more efficiently they can move new ideas through the
    Production
    development process and into the hands of customers, Design, Microsoft,
    the more revenue they can generate. Salesforce.com

    Limited Views Slow Production 1300 Searches


    Ad hoc searches
    For this semiconductor manufacturing company, weekly across the
    engineering operations teams are tasked with analyzing organization
    project plans and product design data to build higher-
    performing products, reduce operational costs, and beat
    competitor devices. The teams used multiple BI tools—
    including Cognos, Oracle OBIEE, and QlikView—to try
    and get visibility into product and operations data.

    Unfortunately, because these tools were too complex


    for the engineers to use, they relied heavily on the
    BI team to set up their data and produce reports for 10% Cost Reduction
    them. The overworked BI team struggled to get data
    into engineers’ hands fast enough. And this proved to Engineers identified opportunities to
    be a bottleneck of it’s own, slowing production across reduce costs in product materials.
    product lines.
    Using Search to Analyze Data in Seconds

    “
    Eliminating Bottlenecks
    To give engineers faster visibility into operational data,
    the company needed a BI solution that would be easy Now our BI team
    enough for anyone to use, but would still allow for
    analysis across multiple data sources.
    can focus on
    Now engineering management can analyze headcount, strategic projects,
    design goals, and project milestones by product and tier
    to optimize the entire delivery process. instead of being
    With ThoughtSpot they no longer have to wait for the BI distracted by a
    team to create reports for them, anyone can use search
    to analyze and drill down into any metric. backlog of report

    - HEAD OF BI,

    Self-Service Analytics for All FORTUNE 500 MANUFACTURER

    Now ThoughtSpot is an integral part of the BI stack at


    this manufacturer:
    • The product delivery team is using ThoughtSpot to
    analyze test result data from the subcomponents of
    microchips. They are performing root-cause analysis by
    component and defect to see what areas are causing
    the biggest problems and fix them quickly. They are now
    delivering products to customers 10% faster.
    • The engineering operations team is using
    ThoughtSpot to optimize the supply chain, and have Total Material Cost, Avg Chip Area by Day
    eliminated delays in the product pipeline.
    • The customer service team is using ThoughtSpot to
    identify trends around cases by customer, product and
    region—they have improved productivity and customer
    satisfaction by 15%.
    With access to search-driven analytics, business users
    at this manufacturing company are performing 1,300
    searches a week. Teams have been able to increase
    productivity, reduce material waste, and streamlining
    operations at all levels of the business.

    DON’T BI. JUST SEARCH.


    www.thoughtspot.com
    (800)-508-7008

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