Registration Guide

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Instruction Guide for Registration of Titas Gas

Step-1 : Go to login page. URL- https://portal.titasgas.org.bd/login and click on “new account” link at below of the
login box

Click For
Registration

or you can go directly by entering the following url: https://portal.titasgas.org.bd/registration

TITAS GAS TRANSMISSION & DISTRIBUTION COMPANY LIMITED 1


Go back to login page Instruction Guide

Enter Your Customer Code


Enter Customer Type

Enter Last Invoice Meter Rent Enter Your Mobile Number

Enter Your NID Number Enter Your Email ID

Enter Username Enter Password Enter Confirm Password

Submit

Click on checkbox to agree

Step-2 : Fill up the customer information as well as account information and click on “submit ” button for further
processing-
Required Fields : You need to provide the following information.
1. Customer Type : There are two types of customer in dropdown menu- i) Metered
ii) Non-Metered (Domestic). You need to select one of this two types
that you
2. Customer Code : Your customer code that has given to you from Titas Gas at
connection time.
3. Meter Rent : If you select “Metered” as Customer Type then, You have to
provide meter rent of your last invoice. You will find it in your
invoice as “RMS/CMS Rent”.
4. Appliance : If you select “Non-Metered (Domestic)” as Customer Type then,
You have to provide number of “Appliance” that you are authorized.
5. Customer Mobile : You need to provide your mobile number that was given at
connection time. If you did not provided your mobile number yet then
download the PDF form from the below link, fill up the form and submit
the document at your related Titas Office.
Link : http://titasgas.org.bd/cms/Pages/Inner/34
6. Account Owner NID : You have to provide your National Identification Number
in this field.

TITAS GAS TRANSMISSION & DISTRIBUTION COMPANY LIMITED 2


7. Customer Email : If you have valid Email ID then you can provide your Email
ID in this field.
8. Username : Enter a “username” with which you want to login in the portal.
Username should be at least 5 characters and only allow alphanumeric (a-
z, 0-9) and Underscore (_).
9. Password : Enter your password to login. Password should be at least 6
characters.
10. Confirm Password : Enter the given password again to confirm the
password.
11. Agree the Terms and Conditions : you have to check the agreement to continue the
registration process.

Step-3 : Enter the One Time Password (OTP) and click on “Verify” button to activate the account. You will get
the OTP code over Mobile and Email address (If you enter email address in Registration Form).

SMS Sample:
Titas Gas

Your One Time Password (OTP) for Titas Customer Code ending with *-**-*****9-00-24-9 is : 837948.
This OTP will expire in five minutes.
OTP is : 837948. Enter this value in text field and click on “Verify” button to login.

Email Sample:

Resend: If you do not get any OTP over mobile or Email, you may get OTP again by clicking on
“Resend OTP”.

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Step-4: After verifying the OTP, you can see the Login page. Enter your given username, password and
click on “Sign In” button to login.

For any kinds of query, please call Titas Call Center at: 16496
To submit any complain please visit : https://titasgas.org.bd/Pages/general-complain/123/

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