Komunikasi Pemasaran E-Commerce

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Marketing Communication

in E-Commerce

Angga Ranggana Putra, S.A.B., MBA


Fakultas Ekonomi dan Bisnis – Universitas Pertamina
Learning Objectives

1. Digital marketing trend


2. Digital marketing basic strategy
3. Digital transformation mindset
4. The difference of online and offline
business
5. Omnichannel vs multi-channel
Digital marketing trend
Tiga Tren Besar Pemasaran Daring

Content AI-Generate
Marketing d Content

Employee
Activation
Tren Pemasaran Digital | >2021
1. Advanced Chatbots

2. Featured Snippets

3. Shoppable Social Posts

4. Optimize For Voice Search

5. SEO And Earned Media Are Better Than PPC

6. Inclusive And Equitable Marketing

7. The Rise of Micro-influencer Marketing

8. Augmented Reality Becomes Commonplace


As a communication student,
what is your role/contribution in
the digital marketing trends?

Any comments?
Digital marketing basic
strategy
What is digital
marketing strategy?
• A digital marketing
strategy is a plan that
outlines how your
business will achieve
its marketing goals via
online channels like
search and social
media. This Photo by Unknown Author is licensed under CC BY
Why should business have
digital marketing strategies?

Any comments?
Examples of Digital Marketing Strategies

Content marketing
Partnerships with strategy that uses
influencers online guides to
drive leads

Social media and


email to build
customer loyalty.
How to Create a Digital Marketing Strategy
(Part 1)

3. Create 4. Choose
2. Build
1. Define your your digital
your buyer
your brand S.M.A.R.T. marketing
personas
goals strategies
How to Create a Digital Marketing Strategy
(Part 2)

5. Set your 6.
7. Launch 8. Track
digital Brainstorm
your your
marketing your
campaigns results
budget strategy
Digital Marketing Strategies

3. 5. Social
7. Video
1. SEO Content Media
Marketing
Marketing Marketing

4. Email 6. Voice
2. PPC
Marketing SEO
Digital transformation
mindset
Digital Transformation Comes
Down to Talent in 4 Key Areas

1. Technology 2. Data

4.
Organizational
3. Process
Change
Capability
Why a Digital Mindset Is
Key to Digital
Transformation?
Any comments?
The difference of
online and offline
business
What do you think?

Comment please..
Omnichannel vs
multi-channel
Brief Definition of Omni-Channel
Kata omni berasal dari bahasa Latin yang
artinya adalah semua. Sedangkan channel,
berasal dari kata Latin Canalis atau bahasa
Prancis kuno chanel, yang berarti jalur aliran
air, pipa, atau tabung saluran air. Bila
disimpulkan berdasarkan etomologi,
omni-channel artinya semua saluran
What are the differences?
• My Book Chapter
Marketing Communication in E-Commerce
Any Questions?
Tugas 1-ARP
• Wawancara langsung Digital Marketing Manager di perusahaan e-commerce
• Dapatkan jawaban tentang semua materi yang disampaikan hari ini, kepada
Manajer Digital Marketing tersebut! (lihat Kembali learning objective hari ini)
• Syarat:
• Harus ada bukti wawancara (ss virtual meeting, ss chat linkedin, ss e-mail,
foto langsung)
• Wawancara hanya Manajer Digital Marketing di perusahaan e-commerce,
Asisten Manajer boleh, tapi tidak dianjurkan
• Submit tugas file PPT di Google Classroom, tugas dikerjakan per-individu,
waktu pengerjaan adalah satu minggu dari sekarang
Thank you
See you!

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