BT Ethernet Connect Service

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BT Ethernet Connect ...................................................................................... 3
1 Introduction ............................................................................................. 3
1.1 Advantages and distinguishing features ................................................ 3
2 Description of the BT Ethernet Connect service .................................... 4
2.1 Service features ..................................................................................... 5
2.1.1 Elements of the service for Ethernet dedicated accesses ............................ 5
2.1.1.1 Service options ........................................................................................... 6
2.1.1.2 Protocols supported .................................................................................... 8
2.1.1.3 Redundancy options ................................................................................... 9
2.1.2 Service elements for Ethernet DSL and SuperFast FTTH accesses............ 12
Access to BT’s network........................................................................................... 12
2.1.2.1 Copper Copper Ethernet DSL Accesses..................................................... 13
ADSL Accesses ...................................................................................................... 13
VDSL Accesses ...................................................................................................... 13
2.1.2.2 FTTH (Fibre To the Home) SuperFast Accesses ........................................ 14
2.1.2.3 Customer equipment................................................................................... 15
2.1.2.4 Hub ............................................................................................................. 16
2.1.2.5 Redundancy options: Shadow EVC ........................................................... 16
2.1.2.6 On-line contracting and follow-up................................................................ 17
2.1.3 Service modification requests ...................................................................... 17
2.1.4 Service tools................................................................................................. 17
3 Conclusion .............................................................................................. 18

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BT Ethernet Connect
1 Introduction
In order to work effectively, today’s employees must be in constant contact with their colleagues,
partners and customers. They even need quick access to an array of means of communication,
from e-mail and instant messages to text messaging and video-conferencing.
While the latest multimedia applications foster productivity and improve collaboration among
distributed employees, they are also time-sensitive. In addition to this, data center requirements
grow quickly, with an increase in the demand for disk duplication and replication and the transfer
between sites of terabyte-size files. As a result, today’s organizations are placing unprecedented
demands upon their corporate network infrastructures, in terms of redundancy as well as
performance.
With the increase in the demand for high bandwidth connectivity and for convergent network
capabilities, many organizations turn to Ethernet as their technology of choice. Companies are
very interested in Ethernet’s scalable bandwidth based on a cost-per-megabit price, when
compared to network services such as contracted lines. Also, for company high-speed centralized
networks, Ethernet is the technology of choice while for connections to ramifications, IP MPLS is
preferred.
In order to provide our business customers with the benefits of layer-2 Ethernet connectivity, BT
has developed the BT Ethernet Connect service. BT Ethernet Connect permits companies to
connect two or more sites in Spain quickly and cost-effectively at speeds of up to 1Gbit/s. BT
Ethernet Connect also provides the ideal base for organizations who wish to create their own
value-added IP service.
BT Ethernet Connect offers the ideal solution for companies who wish to:
 Create high-speed connections between various locations in Spain.
 Preserve the end-to-end property of IP, route and multicast addressing services.
 Create and provide value-added IP services, such as IP VPNs, for their own customers.
 Send large files, such as video and audio files, between locations geographically
distributed throughout Spain.
 Voice, video and other collaborative applications and unified communications based on
multimedia.
 Request and process network bandwidth changes.
 Expand the scope of their own networks to serve customers in new geographical areas of
Spain.

1.1 Advantages and distinguishing features

BT is the only provider that offers a domestic Ethernet network in Spain and our Ethernet
Connect service is available throughout the Iberian Peninsula with more than 300 APoPs that
permit customers to connect to the BT network.
BT Ethernet Connect provides your organization with the following benefits:

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 Key benefit Description
BT Ethernet Connect is a service consisting of a series of
modular structures that can be organized and used in a way that
Flexible focus takes care of your immediate network needs. These structures
can be reconfigured quickly to support your needs as they
change in the future.
With access speeds of 10Mbit/s, 100Mbit/s and 1Gbit/s, BT
Ethernet Connect’s bandwidth and low latency make it an ideal
Access to high bandwidth service
choice to support time-sensitive applications and those with
intensive data usage.
As an Ethernet service, it maintains exclusive control of your IP
End-to-end IP control
architecture, the addressing scheme and routes table.
BT Ethernet Connect is capable of supporting non-IP protocols,
such as AppleTalk, DECNet and SNA. This means that you can
Support for non-IP applications
use all your existing applications without any additional
investment.
Practically all the devices at the customer’s installations (CPE)
include standard Ethernet interfaces. As a result, BT Ethernet
Lower total cost of ownership (TCO)
Connect helps you to avoid the expense of installing new
equipment.
BT Ethernet Connect provides a large coverage with more than
Unparalleled geographic scope
300 APoPs on the Iberian Peninsula.
A highly competitive price, based on the bandwidth requirements
Simple and transparent invoicing
and needs of each individual customer.
BT Ethernet Connect lets you consolidate your IT infrastructure
Consolidation/Virtualization of the IP
in order to reduce costs and improve performance, maintaining
infrastructure
service levels, security and business continuity.

Table 0.1 – Benefits of BT Ethernet Connect (Source: BT)

2 Description of the BT Ethernet Connect service

As a high-speed layer 2 Ethernet VPN service, BT Ethernet Connect is intended for companies
based in Spain who want to create a domestic network of two or more sites with speeds of up to
1Gbit/s. The service consists of:
 Ethernet Virtual Connections (EVCs).
 Access to BT’s network.
 Bandwidth options.
 Redundancy options.
 Spans the entire Iberian Peninsula.

The service is unbundled. BT takes no responsibility for the customer’s equipment, its
configuration or its maintenance.

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2.1 Service features
2.1.1 Elements of the service for Ethernet dedicated accesses

Access to BT’s network

BT has more than 300 PoPs (Points of Presence) at its disposal in Spain and the access
connects the Customers’ sites to BT’s network.
Regarding the access speed, the Customer’s interface will be: 10Mbps, 100 Mbps and 1Gbps.
 The 10 Mbit/s access is propitiated by using the electrical 10BaseT interface.
 The 100 Mbit/s access is propitiated by using the electrical 100BaseT interface.
 The 1 Gbit/s access is propitiated by using the 1000BaseSX or 1000Base-LX interface.
A high capillarity exists in the port speed based on the access speed.
Below is an indication of the bandwidths available when the customer orders Ethernet virtual
circuits:
1Mbit/s, 2Mbit/s 3Mbit/s, 4Mbit/s, 5Mbit/s, 6Mbit/s, 7Mbit/s, 8Mbit/s, 9Mbit/s, 10Mbit/s, 15Mbit/s,
20Mbit/s, 25Mbit/s, 30Mbit/s, 35Mbit/s, 40Mbit/s, 45Mbit/s, 50Mbit/s, 60Mbit/s, 70Mbit/s, 80Mbit/s,
90Mbit/s, 100Mbit/s, 150Mbit/s, 200Mbit/s, 250Mbit/s, 300Mbit/s, 350Mbit/s, 400Mbit/s, 450Mbit/s,
500Mbit/s, 600Mbit/s, 700Mbit/s, 800Mbit/s, 900Mbit/s, 1000Mbit/s
Please bear in mind that not all the sub-rate access speeds mentioned above are available at all
locations.
The Ethernet bandwidths that are the same as the contracted access speed include all the
Ethernet layer 1 fields: Ethernet Frame, Interframe Gap, Start of frame delimiter and Preamble.
The customer must also be aware of the Ethernet bandwidth available versus the frame size.
The bandwidth of a virtual connection may be raised or lowered (after payment of a minimum fee)
and the customer will be invoiced monthly for the new speed.
MTU size: Ethernet Payload should be less than or equal to 1908 bytes for non-radio accesses.
As part of the access configuration, the customer can select two configurations, which are:
 Port-based.
 VLAN-based.
Port-based
In a port-based configuration, a single Ethernet virtual circuit will be implemented on the
network’s access port, creating a service that will be able to transmit 802.1Q frames (one tag) or
802.3 (untagged).
The frames coming into the network are directed to the remote port via the EVC and the VLAN
customer tag is not modified in any way. That is to say, the BT network’s switching nodes ignore
any VLAN tag that is provided inside the Ethernet frame.
The remote port can be:
 A dedicated physical port, point-to-point connection, Ethernet Private Line (EPL) service. In
this case, the frame is the same on each end.
 A shared port, point to multipunto, Ethernet Virtual Private Line (EVPL) service. In this case, a
VLAN (S-VLAN) is added to the frame (Ethertype 0x8100) that permits the identification of the
remote Spoke site.
VLAN-based (VLAN Aware)
This type of access applies to the Ethernet Virtual Private Line service.

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 In the VLAN Aware configuration, the traffic coming into the network should be tagged, or double-
tagged, Ethertype 0x8100. The outer tag is changed in the network for one with the same or a
different value before delivering the frame in the Hub port.
The remote port has to be:
 A Hub port, point to multipoint, Ethernet Virtual Private Line service. In this case, the VLAN
outside the frame in the Hub port will permit the identification of the remote Spoke site.
Traffic with different incoming outside VLANs can be routed to different EVC’s destined for
different Hub ports.
This option allows the customer to route various Ethernet virtual connections on the same
access, creating, for example, a Hub and Spoke technology with two Hubs, redundancy
topologies.
The access port configured in VLAN Aware will be able to support 5 EVCs for 10 and 100Mbps
accesses.

Ethernet Virtual Connections (EVC) for dedicated accesses

The Ethernet Virtual Connections (EVCs) provide the route for transmitting information from one
customer site to another via BT’s network. The EVCs can be metropolitan or domestic and they
have two main tasks:
 To interconnect two sites, permitting the transfer of Ethernet frames between them.
 To prevent the transmission of information between sites that are not of the same
EVC.
These features permit the EVCs to be used to implement private lines (Ethernet Private Line) or
virtual private lines (Ethernet Virtual Private Line), of layer 2.
BT uses the EVCs to offer point-point or point-multipoint connectivity, and they are available at
speeds from 2M to 1 Gbps.
Customers that require simple point-point connectivity (Ethernet Private Line) will use the “port-
based” configuration on both ends. Customers that require point-multipoint connectivity (Ethernet
Virtual Private Line) will use the port-based or VLAN Aware-based configuration in the Spoke
sites.
It will be kept in mind that BT will invoice the installation and a monthly fee for each Ethernet
Virtual Circuit configured in BT’s network.
NTE
BT will provide physical and logical service termination equipment (NTE) at each site connected
to BT Ethernet Connect.
This NTE is required mainly to set up a demarcation point at the end corresponding to the
customer, in order to permit tests to be run according to RFC 2544 and to monitor service alarms
during the provisioning and maintenance.
The NTE’s LAN interface is connected to the Customer’s equipment and the WAN interface is
connected to a BT network node via BT’s own access or that of a third party.
The type of NTE to be installed at the customer site could be different, depending upon the
access required in each case.

2.1.1.1 Service options

As previously mentioned, various service options exist. The customers requiring simple point-
point connectivity (Ethernet Private Line) will use the “port-based” configuration at both ends.
Customers that require point-multipoint connectivity (Ethernet Virtual Private Line) will use the
port-based or VLAN Aware-based configuration in the Spoke sites.

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Ethernet Private Line (Point-Point Connection)
This type of configuration suits Customers who simply want to connect one site with another,
typically to replace a leased line. One of the ends may be anywhere on the Iberian Peninsula and
the other must be in Madrid or Barcelona.
The accesses are configured as port-based, see details later on, and the Customer will be able to
provide tagged or untagged traffic.

BT 21CN

Dedicated

Point -to-Point EVCs

Figure 0.1 – Ethernet Private Line (Point – Point Connection) BT Ethernet Connect (Source: BT)

Ethernet Virtual Private Line (Point-to-Multipoint)

This type of configuration suits Customers that want to connect a site to various remote sites. The
connectivity implemented is Hub&Spoke topology (Point to Multipoint).
The accesses of the Spokes may be configured as port-based or VLAN-based, as described
below, indistinctly on the same HUB port, as long as the outgoing CPE of the network that the
customer installs in the hub accepts frames with a tag as well as double tagging.
In this form of service, each access of a spoke site is identified by an S-VLAN in the HUB port.
The value of that VLAN can be chosen by the customer or by BT indistinctly, bearing in mind the
range of available values and the internally-used tag values within BT’s network which will not be
available.
The number of EVC’s that can be provided in a Hub port:
 is 100 for Gigabit Ethernet Port.
 is 100 for Fast Ethernet Port.

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 BT 21CN

Multiplexed UNI
UNI

P oint - to -Point EVCs

Figure 0.2 – Ethernet Virtual Private Line (Point – Multipoint) BT Ethernet Connect (Source: BT)

2.1.1.2 Protocols Supported

Below is a table with a list of protocols that are transparent to the service.
Protocols Included? Comments
Transparent to L2CP protocols
The IEEE L2CP's Yes
Spanning Tree Protocol (STP) Yes
Rapid Spanning Tree Protocol (RSTP) Yes
Multiple Spanning Tree Protocol (MSTP) Yes
Flow Control - PAUSE (802.3x) Yes
Link Aggregation Control Protocol (LACP) Yes
Marker Protocol Yes
Port Authentication protocol (802.1x) Yes
Bridge Management Group Block of Protocols Yes
Generic Attribute Registration Protocol (GARP) (so GARP Yes
VLAN Registration Protocol GVRP)
Transparent to L2 protocols
Link Layer Discovery Protocol (LLDP) Yes
Cisco Port Aggregation Protocol (PAgP) Yes
Cisco Discovery Protocol (CDP) Yes
Cisco Uni Directional Link Detection (UDLD) Yes
Cisco VLAN trunking Protocol (VTP) Yes
Cisco Dynamic Trunking Protocol (DTP) Yes
Cisco Inter Switch Link (ISL) Yes Requires prior validation.
Transparent for 802.2 LLC/SNAP (Ethertype < 0x0600) Yes
0x0800 Internet Protocol, Version 4 (IPv4) Yes
0x0806 Address Resolution Protocol (ARP) Yes
0x8035 Reverse Address Resolution Protocol (RARP) Yes
0x809b AppleTalk (Ethertalk) Yes
0x80f3 AppleTalk Address Resolution Protocol (AARP) Yes

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 0x8100 IEEE 802.1Q-tagged frame Yes
0x8137 Novell IPX (alt) Yes
0x8138 Novell Yes
0x86DD Internet Protocol, Version 6 (IPv6) Yes
0x8847 MPLS unicast Yes
0x8848 MPLS multicast Yes
0x8863 PPPoE Discovery Stage Yes
0x8864 PPPoE Session Stage Yes
0x888E EAP over LAN (IEEE 802.1X) Yes
0x88A2 ATA over Ethernet Yes
0x88E5 MAC security (IEEE 802.1AE) Yes
Transparency to Cisco CDP & VTP protocols frames Yes
Transparency to 802.1ad frames Yes
Transparency to Cisco QinQ frames Yes
Transparency to CFM Y.1731 packets Ethertype 8902 Yes Requires prior validation
Transparency to all OAM standards PDU'S Partial 802,1ag Yes
802.1ah No
Spanning Tree Protocol transparency Yes
IP DSCP transparency Yes
802.1p transparency Yes
802.1Q (Vlan) transparency Yes
802.1AD (QinQ) transparency Yes
OAM ethernet frames transparency Partial 802,1ag Yes
802.1ah No
L2TP transparency Yes L2TP packets or Payload packets
must be fragmented to fit the
maximum MTU
Layer 2 Protocol Tunneling (L2PT) transparency Yes L2TP packets or Payload packets
must be fragmented to fit the
maximum MTU
GARP transparency Yes
LACP transparency Yes

Table 0.2 – Protocols Supported, BT Ethernet Connect (Source: BT)

2.1.1.3 Redundancy options

Our BT Ethernet Connect service offers the following redundancy options:
Ethernet Private Line Service
The service is installed between one access port and another. The customer can build its
redundancy at CPE level, including two accesses at both ends of the EPL.
These accesses will be able to be installed in different BT nodes or devices, if they are available.

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 Nodo de BT = BT node

Figure 0.3 – Ethernet Private Line Service (Source: BT)

Ethernet Virtual Private Line Service

There can be various types of redundancy. The configurations that are described are access
configuration options, in such a way that the customer is allowed to configure the redundancy
required at layer 3 in its CPEs.
 Hub Redundancy.
In this case, the customer has two Hub sites.
This type of redundancy is implemented by provisioning two EVCs in the network. The two
EVCs go from the same Spoke site with a single access to two different HUB sites.
At the Spoke site, both EVCs will be active and via the access option in VLAN Aware mode,
the traffic of each VLAN coming into the network will be routed to the assigned EVC.
The customer will be invoiced for two EVC connections and only one access in the Spoke
site.

Nodo de BT = BT node

Figure 0.4 – BT Ethernet Connect Hub Redundancy (Source: BT)

 Spoke Redundancy.
In this case, the customer has two accesses at the Spoke site.
This type of redundancy will be implemented by provisioning two EVCs in the network. The
two EVCs go from the same Hub port to different ports/accesses assigned in the Spoke site.
Both EVCs will be active and the assigned VLAN for each EVC should, logically, be different
in the Hub site.
The customer will be invoiced for two accesses and two EVCs in the Spoke site.
At the locations where it is possible, each of the accesses to the Spoke site will be able to be
installed in different BT nodes or devices.

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 Nodo de BT = BT node

Only in provinces with double node. Rest to the same node.

Figure 0.5 – BT Ethernet Connect Spoke Redundancy (Source: BT)

 Hub and Spoke Redundancy.

In this case, the customer has two accesses available at the Spoke site and two Hubs. This
type of redundancy is treated by the network as two different, redundant Spoke sites.
The customer will be invoiced for two accesses and two EVCs at the Spoke site and for two
accesses.
At the locations where it is possible, each of the accesses to the Spoke site will be able to be
installed in different BT nodes or devices.

Nodo de BT = BT node
Only in provinces with double node. Rest to the same node

Figure 0.6 – BT Ethernet Connect Hub and Spoke Redundancy (Source: BT)

Shadow EVC
Another added functionality that permits redundant topologies is Shadow EVC.
In this Shadow EVC option, there is only one active EVC, and the other EVC is in
standby/shadow status.
In the HUB ports, the 2 EVCs are permanently in UP status, being able to receive traffic from the
customer equipment connected to both HUBs. However, the Spoke access port of the BT
network equipment only sends traffic via the active EVC.
It is therefore recommended that behind the BT NTEs at the HUB site as well as the Spoke site,
the customer have layer 3 devices, in order to avoid layer 2 loops between the sites.
In this form of the service, the access and the active EVC will be invoiced, along with a small
charge for the Shadow EVC.
This option is available for all the available EVC access types and throughputs. As well as in the
case of the EVPL service, for Spoke sites in VLAN Aware mode or in port mode.

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 The main EVC and the shadow EVC have the same speed.

2.1.2 Service elements for DSL Ethernet and SuperFast FTTH accesses

Access to BT’s network

These are permanent aggregated indirect access connections. They allow sites to be connected
at a lower cost than a dedicated access that requires fewer capacity functionalities (these
accesses have speeds of up to 30M/10Mb/s) and with asymmetrical speeds, with a more efficient
cost.
The features of this service are:
 Ethernet layer 2 access
 National coverage with 50 interconnection points
 Accesses:
 SuperFast Copper: with ADSL and VDSL accesses.
 SuperFast Fibre: with FTTH (Fibre To The Home) accesses that use GPON (Passive
Optical Network) technology
 1 VLAN per each access
 Protocols supported: IPoE and PPPoE
 Speeds of up to 30M/10Mb/s
 EVPL (Hub&Spoke) configuration which should always be a layer 3 device.
 Contracting of online service.
 No aggregation in BT’s network

All these features give the SuperFast Accesses the capability to offer accesses with greater
effective bandwidths on the current xDSL accesses and some upgraded network SLAs suitable
for corporate applications.

BT Ethernet Connect’s SuperFast accesses consist of connection to BT’s network and an EVC
(Ethernet Virtual Circuit) connection that provides end-to-end connectivity up to the
interconnection point (Hub). The speed in the access and of the virtual private line (Ethernet
Virtual Line) always have the same capacity and they are invoiced jointly in a single concept. In
this type of accesses, a superfast access of a certain capacity and an EVC with less capacity
makes no sense. The access is end-to-end up to the hub.

BT will have coverage in all the provinces, with interconnection in all the provinces.
The configuration is always “Hub/Spoke“(EVPL). Given that these accesses are aggregated, the
Hub will be dedicated for these access types, not sharing it with other dedicated accesses. The
Hub should always be a layer 3 device (not a switch). The customer may define a double Hub
delivery point with shadow EVC.

In SuperFast accesses, the port mode or VLAN mode that is explained for dedicated Ethernet
accesses is not applicable.

With these accesses, BT NTE is not installed at each Spoke site. Thus, in the installation and
delivery phase, BT does not run end-to-end tests. Nor is it possible to run tests of this type in
service maintenance.

In service defines 3 classes of service: BE (Best Effort), Gold (for prioritized data traffic) and RT
(real time, for voice traffic).

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 The type of traffic is marked in the p bit of the Ethernet frame in the CPE (spoke and hub). It is
important to point out that the unmarked traffic will be discarded and will not be forwarded. The
marking of the Ethernet frame (p bit) is as follows:

p bit 0 -> Best Effort

p bit 3 -> GOLD
p bit 5 -> Real Time

In this first release, BT only uses the BE class of service.

2.1.2.1 Copper Copper Ethernet DSL Accesses

ADSL Accesses
It is possible to request accesses either over an existing PSTN or over vacant pair (normally
called “xDSL naked”). The intertace is always ADSL2 (ADSL interface is not possible). The
protocols stack is represented in the following figure:

DATA
L2
Ethertype
ETHERNET
OP-VLAN (VLAn Id=20)
MAC destination
MAC origin

L2 ATM ATM

L1 PHY ADSL2+

Figure 2.1: adsl2+ protocols stack

As can be seen, the access uses an ATM transport layer. The access speeds are defined in atm.
The available modalities are:

ADSL-Eth
Speed Modality Protocol
ACCESSES CLASS

RTC/NAKED ADSL
1M 1M/320K ADSL
2+
RTC/NAKED ADSL
4M 4M/512k ADSL
2+
RTC/NAKED ADSL
8M 8M/640k ADSL
2+
RTC/NAKED ADSL
10M 10M/800k ADSL
2+

All the modalities have an 80% guarantee. The MTU (Ethernet payload) is 1600.

VDSL Accesses
It is possible to request accesses either over an existing PSTN or over vacant pair (normally
called “xDSL naked”). Unlike the ADSL2+ accesses, it will always be necessary to install a splitter
to separate the voice services and the data. The protocols stack is represented in the following
figure:

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 DATA

L2 Tipo Ethertype
ETHERNET
OP- VLAN (VLAN Id=20)

MAC destination

MAC origin

L1 PHY VDSL2

Figure 2.2: vdsl2 protocols stack

In this case, traffic is encapsulated directly on Ethernet, which permits performance in the
customer traffic access to be much more efficient than other aggregated accesses. Logically the
speeds of these accesses is defined in Ethernet. The available modalities are:

ADSL-Eth ACCESSES
Speed Modality Protocol
CLASS
1M 1M/1M VDSL RTC/NAKED VDSL 2

3M 3M/3M VDSL RTC/NAKED VDSL 2

The MTU (Ethernet Payload) is 1500 bytes.

2.1.2.2 FTTH (Fibre To the Home) SuperFast Accesses

These use a GPON (Passive Optical Network) technology which, by means of different splitters,
permits the separation of the fibre signals that originate from the telephone exchange on a single
common fibre where the different signals of the subscribers are multiplexed. This technology is
very resilient since it does not include active elements in all the access (except in the access
operator’s exchange and at the customer’s site).

In the FTTH (Fibre To The Home) configuration, the fibre reaches the customer’s site. Other
configurations exist, FTTC (Fibre To The Cabinet) in which the fibre terminates in the manhole
that serves the entire block of buildings. The FTTH configuration offers advantages in access
quality and performance; it permits the assurance of the largest bandwidths and the best
performance with regard to access latency.

The active elements are: O LT (Optical Line Termination) in the exchange and at each customer
site, the following elements: OTP (Optical Termination Point) and ONT (Optical Network
Termination), which is an active element that performs the bridge functions and presents an
Ethernet interface to the customer equipment. (This equipment is owned by BT.)

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 Figure 2.3: Diagram of a GPON (Passive Optical Network)

The stack of protocols in the access is:

DATOS

L2 Tipo Ethernet
ETHERNET
VLAN Id (OP-VLAN=20)

MAC destino

MAC origen

L1 PHY FTTH (GPON)

DATOS = DATA
Tipo Ethernet = Ethernet Type
MAC destino = Destination MAC
MAC origen = Origin MAC
Figure 2.4: FTTH protocols stack

Similar to the VDSL accesses, IP traffic is encapsulated directly on an Ethernet pair, and they are
measured in Ethernet. The modalities offered are:

ADSL-Eth
Modality Protocol
ACCESSES CLASS

1M/1M FTTH VACANT

3M/3M FTTH VACANT
5M/5M FTTH VACANT
10M/10M FTTH VACANT

In this case, all the modalities have a 100% guarantee. The MTU (Ethernet Payload) is
1500bytes. It is possible to request activations on vacant pair.

2.1.2.3 Customer equipment

In this type of DSL Ethernet and SuperFast FTTH accesses, BT does not install NTE. Thus, in the
installation and delivery phase, BT does not run end-to-end tests. Nor is it possible to run tests of
this type in maintenance.
The accesses are unbundled and the customer is responsible for the CPE and for its
configuration being compatible with these accesses.

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At each location, it will be necessary to install the elements to which reference is made in the
above sections (splitters in VDSL accesses and ONT in FTTH accesses). ONT is an active
device installed in the service provisioning. The customer shall facilitate the installation of these
elements.
The interfaces that the customer equipment should offer is:
 ADSL: adsl2+ interface (the ADSL interface is not compatible)
 VDSL: VDSL2
 FTTH: Ethernet
Also, the customer equipment configuration should be compatible with the characteristics of the
service. In particular, it should include the following configurations:
 Interface suitable to the access
 Ethernet traffic marking (the so-called p bit) with a value equal to 0. The access
operator will discard all untagged traffic.
 Impulsive Noise as per the INP4 recommendation.
 OP-VLAN tag with value equal to 20

2.1.2.4 Hub
The configuration with these accesses is always EVPL and it uses a Hub. This Hub should be
dedicated to these accesses (in order to not mix dedicated accesses and aggregated accesses
with contention in the same Hub which can cannibalize the total available bandwidth) and it
should be a layer 3 (IP) device.

In the same way as for the dedicated access Hubs, each Ethernet DSL or SuperFast FTTH is
identified by an S-VLAN in the HUB port. The value of that VLAN can be selected by the
customer or by BT indistinctly, taking into account the available range of values and the tag
values for internal use in BT’s network which will not be available.
In the same way as the devices for the SuperFast accesses need to mark the traffic for Ethernet
frames, the Hub device should also mark the Ethernet traffic (p bit).

BT offers the possibility for the customer to mark this traffic or via DSCP with a strict and
previously defined mapping of layer 3 traffic to Ethernet layer 2, which will apply all the traffic from
the hub and to all the spokes. In the event that the customer requests this option, this mapping
should be agreed with the customer.

2.1.2.5 Redundancy options: Shadow EVC

In this Shadow EVC option, there is only one active EVC, and the other EVC is in
standby/shadow status.

H1
SuperFast

H2

BT

Figure 2.5: FTTH protocols stack

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In the HUB ports, the 2 EVCs are permanently in UP status, being able to receive traffic from the
customer equipment connected to both HUBs. However, the Spoke access port of the BT
network equipment only sends traffic via the active EVC.
It is therefore recommended that at HUB sites as well as Spoke sites, the customer have layer 3
equipment, in order to avoid layer 2 loops between the sites.
In this service modality, the SuperFast access is invoiced, along with a small fee for the shadow
EVC.
The main EVC and the shadow EVC have the same speed.
This option is only available via contracting by direct request to the account manager.

2.1.2.6 On-line contracting and follow-up

BT places a portal at the customer’s disposal so the customer itself can consult coverage and
contracting of the Ethernet DSL and SuperFast FTTH accesses. This tool is accessible via the
customer’s BT Inside.
This portal permits:
 Activations and cancellations of an Ethernet DSL and Superfast FTTH access
(individual ones) to be made
 A follow-up of all the Ethernet DSL and Superfast FTTH Accesses installed plant.

The steps to be executed are as follows:

1.- Coverage consultation (either by telephone number, administration or address)
2.- Once the positive viability of the access has been verified, the user selects the modality and
the access and the type of line in the case of an Ethernet DSL access (existing PSTN or xDSL
line without voice service) or SuperFast FTTH.
4.- Finally, the user selects the Hub (if the customer has various Hubs), the Hub’s S-VLAN (if the
customer indicates nothing, BT will select the first one available within the range assigned to
the customer) and other commercial data for the site (customer contact at the access location,
etc.).

In addition to the contracting, the portal also permits the follow-up of the status of all the Ethernet
DSL/SuperFast FTTH Accesses, in the provisioning (indicates the status of each of them) as well
as of the installed plant and that they are active. Searches can be made and filters with the
following fields: telephone number, gescal code (address coding) and user ID.

2.1.3 Service modification requests

A list is attached below of the predefined changes or service reconfigurations that can be
requested in the BT Ethernet Connect service, whose essential feature is that they are executed
in less than 48 hours as of the time the customer request is processed by its sales manager at
BT.
The list of identified, predefined changes is as follows:
 Change in the EVC’s speed for Ethernet dedicated accesses.

2.1.4 Service tools

The service offers reports about the performance of the BT Ethernet Connect network by means
of a secure Web portal (BT Inside).

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These reports show average daily and monthly values for jitter, packet loss and delay between
BT network nodes for each class of service. Jitter only for the EF class.
Two types of reports will be provided:
 Summary report: this report measures the average performance between nodes on the
Peninsula and the average performance between nodes located on Islands and nodes
located on the Peninsula. This is the report that will be used to compare the fulfillment of
the network performance SLA offered to the customers.
 City-city report: this report measures the performance between two specific nodes of two
selected cities.
The customer will be able to display the data of up to the last 12 months.
These reports are free of charge for the customer and will be provided to the customers who
request them.
For more information about the available Reports, consult the BT Ethernet Connect Service
Annex.

3 Conclusion
BT Ethernet Connect takes advantage of the BT Connect network to provide high-performance
adaptive Ethernet services between Spanish sites. It provides excellent support for time-sensitive
st
applications and for those with data-intensive use that companies of the 21 Century depend
upon.
Currently, the options for accessing the BT Ethernet Connect service guarantee high levels of
availabilty and performance.
Flexibility and scalability are also key benefits of BT Ethernet Connect, as it is possible for you to
increase or reduce your bandwidth quota quickly and cost-effectively, paying only for the network
resources that are used. Also, the transparent prices, reduced structures and omnipresent
Ethernet CPE help us to minimize the total cost of ownership for your BT Ethernet Connect
network.
Lastly, BT commits to the minimum standard of performance and availability for BT Ethernet
Connect. These are backed up by comprehensive SLAs that guarantee consistent and excellent
support for your company’s IT operations and communications.

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