SMART Goals - Some Parts of Answers Can Be Made Up
SMART Goals - Some Parts of Answers Can Be Made Up
SMART Goals - Some Parts of Answers Can Be Made Up
I’ve previously suggested that you word your objectives as SMART goals. Because
you will not find everything you need in the scenario, you will need to fabricate some
information in your answers. For example, you might know Kabeljou has a certain
objective, but you don’t know its M or T values. If so, make up anything realistic that
fits with what we know from the scenario.
To illustrate this, here’s a generic, unrelated and very fictitious example of making up
data for a SMART objective:
The SA Air Force has a business need to upgrade a fighter squadron by acquiring
refurbished F22 fighter jets. Each aircraft costs about $334m new. (I did say it's
fictitious – totally unrealistic that the SAAF could afford even half a jet! ) In the
information available to us, we know it's a squadron based at Makhado. Other
content we have suggests a three-year acquisition timeframe. We know that the
relevant business objective is related to modernising the air force's air superiority
capability.
Note that the whole SMART test must apply to each objective statement. Do not split
a business objective into one point for S, another point for M etc. I've broken down
the SMART elements above purely for your learning purposes. E.g. in Q1.1, you
need 3 objectives, each of which must be a single, succinct sentence that fully
complies with SMART.
1. Please do research for your SGDs and to complement the course notes etc.
2. But please don't research assignment answer content outside of the
assignment and scenario.
I don't expect you to have any knowledge of e-commerce or CRM systems beyond
what's in the scenario files. This would be unfair to anyone who does not have this
knowledge. Base all your answers on only the scenario content and the course
materials. If you need to make up anything, like M or T for SMART objectives, try to
make it realistic in the context of the scenario.