4.

Troubleshooting

4. Troubleshooting
4-1. Troubleshooting
1. Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. 2. Check the power input to the Main Board. 3. Check internal Pattern FBE3 if there is some picture noise. FBE3: Factory mode(mute 1 - 8 - 2 power on)-> FBE3-> Pattern sel-> Press right button of Remocon. Case1: FBE3 NG, change the main board

4-1

4. Troubleshooting

4-1-1. No Power
Symptom - The LEDs on the front panel do not work when connecting the power cord. - The SMPS / IP Board relay does not work when connecting the power cord. - The units appears to be dead. The SMPS / IP Board relay or the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning. In this case, check the following: - Check the internal cable connection status inside the unit. - Check the fuses of each part. - Check the output voltage of SMPS. - Replace the Main Board.

Major checkpoints

Lamp(Backlight) Off, power indicator LED on? Yes Does proper Stand-By DC A5V appear at C1002? Yes Diagnostics Does proper Main DC B12VS, B5V, B12V appear at C2060, C1011, C1008_DE? Yes Does proper Inverter DC 12V appear at CN1001 in SMPS? Yes Does proper DC A3.3V appear at C1006? Yes Does proper DC B1.26VD, MT_ DDRV18, B1.8V, B3.3V, B1.5VA appear at C1037, C1045, C1042, C1024, C1041? Yes

No

Check a connection power cable. (Code Number refer to each models BOM) Change the Main Power assembly (Code Number refer to each models BOM)

No

No

No

No

Check IC1002 Change the Main Assy (Code Number refer to each models BOM)

No

Check IC1019, IC1008, IC1009, IC1005, IC1007 Change the Main Assy (Code Number refer to each models BOM)

A power is supplied to panel appear at C1025_DE?

No

Check a other function (No picture part) Replace a LCD Panel (Code Number refer to each models BOM)

Caution

Make sure to disconnect the power before working on the SMPS / IP Board board.

4-2

4. Troubleshooting

4-1-2. No Video (Analog PC signal)

Symptom Major checkpoints - Audio is normal but no picture is displayed on the screen. - Check the PC source - Check the MT8226 - This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off. Lamp(Backlight) Off, no video Yes Check the PC source and check the connection of DSUB? Diagnostics 1 Yes Does the signal appear at #B9, #B10, #A11, #D12, #C11 (R,G,B,H,V) of IC5004? Yes Does the digital data appear at output of RA5070~RA5075? Yes Does the digital data appear at output of RA6074~RA6076, RA6078~RA6080, 3 R6082_P, R6083_P, R6086_P, R6087_P? Yes Check the LVDS cable? Replace the LCD panel? No Please, Contact Tech support No Check IC6001_FBE Change the main PCB assembly No Check IC5004Change the main PCB assembly No Check CN3009, PC cable. Change the PC cable. Change the main PCB assembly No Input an analog PC signal. Check the connected cable.

Caution

Make sure to disconnect the power before working on the SMPS / IP Board board.

4-3

4. Troubleshooting

WAVEFORMS 1 2
PC Input (V-Sync, H-Sync)

LVDS Out (CLK + / -)

4-4

4. Troubleshooting

4-1-3. No Video (HDMI - Digital Signal)

Symptom Major checkpoints - Audio is normal but no picture is displayed on the screen. - Check the HDMI source - Check the MT8226 - This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off. Lamp(Backlight) Off, no video Yes Check the HDMI source and check the connection of HDMI cable? Yes 4 Does the signal appear at R3220~R3227, R3346~R3453, R3321~R3328? Yes Does the digital data appear at output of R5094~R5101, R5163, R5164, D5003, D5004, D5006? Yes Does the digital data appear at output of RA5070~RA5075? Yes Does the digital data appear at output of RA6074~RA6076, RA6078~RA6080, R6082_P, R6083_P, R6086_P, R6087_P? Yes Check the LVDS cable? Replace the LCD panel? No Please, Contact Tech support No Check IC6001_FBE Change the main PCB assembly No Check IC5004 Change the main PCB assembly No Check IC3012 Change the main PCB assembly No Check JA3001, JA3003, CN3003_NSIDE, HDMI cable.Change the HDMI cable. Change the main PCB assembly No Input an HDMI signal. Check the connected cable.

Diagnostics

Caution

Make sure to disconnect the power before working on the SMPS / IP Board.

4-5

4. Troubleshooting

WAVEFORMS 4 5
HDMI Input (CLK + / -)

Tuner CVBS Out (Pattern: Grey Bar)

TS DATA Out (Clk, Data [0])

4-6

4. Troubleshooting

4-1-4. No Video (Tuner_CVBS)

Symptom Major checkpoints - Audio is normal but no picture is displayed on the screen. - Check the Tuner CVBS source - Check the MT8226 - This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off. Lamp(Backlight) Off, no video Yes Check the RF source and check the connection of RF cable? Diagnostics 8 Yes Does the signal appear at TU3001? Yes Does the digital data appear at output of RA5070~RA5075? Yes Does the digital data appear at output of RA6074~RA6076, RA6078~RA6080, 7 R6082_P, R6083_P, R6086_P, R6087_P? Yes Check the LVDS cable? Replace the LCD panel? No No Check IC6001_FBE Change the main PCB assembly No Check IC5004 Change the main PCB assembly No Check TU3001. Change the main PCB assembly or tuner. No Input the RF signal. Check the connected cable.

Please, Contact Tech support

Caution

Make sure to disconnect the power before working on the SMPS / IP Board.

4-7

4. Troubleshooting

WAVEFORMS 6
Tuner CVBS Out (Pattern: Grey Bar)

TS DATA Out (Clk, Data [0])

Eagle+ Out (Clk, H-Sync)

4-8

4. Troubleshooting

4-1-5. No Video (Video CVBS)

Symptom Major checkpoints - Audio is normal but no picture is displayed on the screen. - Check the Video CVBS source - Check the MT8226 - This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off. Lamp(Backlight) Off, no video Yes Check the video source and check the connection of video cable? Diagnostics 6 Yes Does the signal appear at R3115_NT, R3152_NT, R3208_NSIDE ~ R3211_NSIDE? Yes Does the digital data appear at output of RA5070~RA5075? Yes Does the digital data appear at output of RA6074~RA6076, RA6078~RA6080, 7 R6082_P, R6083_P, R6086_P, R6087_P? Yes Check the LVDS cable? Replace the LCD panel? No Please, Contact Tech support No Check IC6001_FBE Change the main PCB assembly No Check IC5004 Change the main PCB assembly No Check JA3019_NT or Side-AV Change the main PCB assy or Side-AV Assy No Input a video signal. Check the connected cable.

Caution

Make sure to disconnect the power before working on the SMPS / IP Board.

4-9

4. Troubleshooting

WAVEFORMS 6
Tuner CVBS Out (Pattern: Grey Bar)

TS DATA Out (Clk, Data [0])

4-10

4. Troubleshooting

4-1-6. No Video (S-Video)

Symptom Major checkpoints - Audio is normal but no picture is displayed on the screen. - Check the S-Video source - Check the MT8226 - This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off. Lamp(Backlight) Off, no video Yes Check the video source and check the connection of video cable? Diagnostics 9 Yes Does the signal appear at R3204_NSIDE ~ R3206_NSIDE? Yes 6 Does the digital data appear at output of RA5070~RA5075? Yes Does the digital data appear at output of RA6074~RA6076, RA6078~RA6080, 7 R6082_P, R6083_P, R6086_P, R6087_P? Yes Check the LVDS cable? Replace the LCD panel? No Please, Contact Tech support No Check IC6001_FBE Change the main PCB assembly No Check IC5004 Change the main PCB assembly No Check Side-AV Change the main PCB assy or Side-AV assembly No Input a video signal. Check the connected cable.

Caution

Make sure to disconnect the power before working on the SMPS / IP Board.

4-11

4. Troubleshooting

WAVEFORMS 6
Tuner CVBS Out (Pattern: Grey Bar)

TS DATA Out (Clk, Data [0])

S-VIDEO Input (Y/C)

4-12

4. Troubleshooting

4-1-7. No Video (Component 1, 2)

Symptom Major checkpoints - Audio is normal but no picture is displayed on the screen. - Check the Component source - Check the MT8226 - This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off. Lamp(Backlight) Off, no video Yes Check component source and check the connection of component cable ? Diagnostics Yes Does the signal appear at C3028, 0 C3030, C3027, C3064_NT, C3066_NT, C3063_NT? Yes 6 Does the digital data appear at output of RA5070~RA5075? Yes Does the digital data appear at output of RA6074~RA6076, RA6078~RA6080, 7 R6082_P, R6083_P, R6086_P, R6087_P? Yes Check the LVDS cable? Replace the LCD panel? No Please, Contact Tech support No Check IC6001_FBE Change the main PCB assembly No Check IC5004 Change the main PCB assembly No Check JA3013_NT, JA3016_NT Change the main PCB assy No Input a component signal. Check the connected cable.

Caution

Make sure to disconnect the power before working on the SMPS / IP Board.

4-13

4. Troubleshooting

WAVEFORMS 6
Tuner CVBS Out (Pattern: Grey Bar)

TS DATA Out (Clk, Data [0])

Component Input (Y/Pb)

4-14

4. Troubleshooting

4-1-8. No Sound
Symptom Major checkpoints - Video is normal but there is no sound.. - When the speaker connectors are disconnected or damaged. - When the sound processing part of the Main Board is not functioning. - Speaker defect..

Lamp(Backlight) Off, no sound. Yes Check the sound source and check the connection of sound cable? Diagnostics ! Yes Does the signal appear at R2002 ~ R2007 (PC, AV(Side AV), COMP1/2, DVI), R5094 ~ R5101 (HDMI)? Yes @ Does the digital data appear at R2041, R2044~R2046? Yes # Does the signal appear at L2001, L2002? Yes Check the Speaker? Replace the Speaker? No Please, Contact Tech support No Check IC2004 Change the main PCB assembly No Check IC5004 Change the main PCB assembly No Check IC2002 or Side-AV. Change the main PCB assy or side-AV assembly No Input a sound signal. Check the connected cable.

Caution

Make sure to disconnect the power before working on the SMPS / IP Board.

4-15

4. Troubleshooting

WAVEFORMS !
Audio Input (Sign Wave)

12S Input (Clk, Data)

Audio Amp Out (Sign Wave)

4-16

4. Troubleshooting

4-2. Alignments and Adjustments

4-2-1. General Alignment Instuction
1. Usually, a color LCD-TV needs only slight touch-up adjustment upon installation. Check the basic characteristics such as height, horizontal and vertical sync. 2. Use the specified test equipment or its equivalent. 3. Correct impedance matching is essential. 4. Avoid overload. Excessive signal from a sweep generator might overload the front-end of the TV. When inserting signal markers, do not allow the marker generator to distort test result. 5. Connect the TV only to an AC power source with voltage and frequency as specified on the backcover nameplate. 6. Do not attempt to connect or disconnect any wire while the TV is turned on. Make sure that the power cord is disconnected before replacing any parts. 7. To protect against shock hazard, use an isolation transformer.

4-17

4. Troubleshooting

4-3. Factory Mode Adjustments

4-3-1 Entering Factory Mode
To enter Service Mode Press the remote -control keys in this sequence : - If you do not have Factory remote - control EU/Asia S-America INFO Mute MENU 1 Mute 8 Power On 2 Power On

4-3-2 How to Access Service Mode

Using the Customer Remote 1. Turn the power off and set to stand-by mode 2. Press the remote buttons in this order; POWER OFF-MUTE-1-8-2-POWER ON to turn the set on. 3. The set turns on and enters service mode. This may take approximately 20 seconds. 4. Press the Power button to exit and store data in memory. - If you fail to enter service mode, repeat steps 1 and 2 above. 5. Initial SERVICE MODE DISPLAY State Panel On Time (Hour) XXXX Option Table (Service) 20 20 20 20 20 20 20 20 20 WB Adjust Information Checksum Advanced Menu T-PRLMSAM-0000 (Main Micom Name/Ver) Month / Day / Year / Hour / Min. / Sec. T-PRLPEUS-0000 (Sub Micom Name/Ver) Month / Day / Year / Hour / Min. / Sec. - T_PRLMEAM-0000 and T_PRLPEUS-0000 are firmware....... 6. Buttons operations withn Service Mode Menu Direction Keys Direction Keys Source / / Full Menu Display/Move to Parent Menu Item Selection by Moving the Cursor Data Increase / Decrease for the Selected Item Cycles through the active input source that are connected to the unit XXXX XXXX (Source)

4-18

4. Troubleshooting

4-3-3 Factory Data

1. Option Table (Service) Name Factory RESET Country Ready Panel Inch Dimm Type Panel Type Model Option Anynet + Light Effect TTX TTX List TTX Group Carrier Mute High Devi Volume Table Hot Plug Clock Control Hot Plug Dly Auto Power LNA Hotel Mode Power On Channel Power On Band Power On Volume Max Volume Local Key Lock Power On Source GreenGain On/Off 19/22/23/26/27/32/37/40/42/46/50/52/57 INT/INT_NEG/EXT_POS/EXT_NEG/EXT 32AU_AG50_00 / 32AM_AG50_00 / 37AU_AG50_00 / 40CM_AG50_00 / 40AU_AG50_ 00 / 46CM_AG50_00 / 46AU_AG50_00 TLP_SIDE/CALLA_CHINA/SAFFRON/SAFFRON_CHINA/ CALLA/LILY/BDP_TLP/JASMINE/BDP_CHINA/TLP_CHINA On/Off On/Off On/Off Flof / List WestEurope/ EastEurope / Russian / Greek / Turkey / Arab/Hbrw / Farsian / Arablic / UserOSD On/Off On/Off Small / Large On/Off On/Off 3-50 On/Off On/Off On/Off 2-69 STD 0-100 0-100 On/Off TV / AV1 / AV2 / S-Video / Component1 / Component2 / PC / HDMI1/ HDMI2 / HDMI3 / HDMI4 / Bypass Range

Hotel Option

4-19

4. Troubleshooting Gamma PC Ident Language Channel Table DDR Shop Mode Nordic NT Conversion WM Calib EDID Protect EDID Type EDID Write WB Data EEPROM Reset Logic Download Uart Select USB 42EA MRT C4E RMA Spread Spectrum Step 480i/576i Range 480i/576i Step 480p/576p Range 480p/576p Step 720p Range 720p Step 1080i Range 1080i Step 640*480 Range 640*480 Step 800*600 Range 800*600 Step 1024*768 Range 1024*768 Step 1360*768 Range 1360*768 FBE_Spectrum On/Off 0-255 0-80 0-255 0-80 0-255 0-80 0-255 0-80 0-255 0-80 0-255 0-80 0-255 0-80 0-255 0-80 123 On/Off On/Off French / Spanish / Portuguese / English SUWON / TTSEC / SEIN / SDMA / TSE / SAVINA QIMONDA / SAMSUNG On/Off On/Off Defect Log Defect Log 0 Defect Log 0 128 Defect Log Defect Log On/Off

Control

PDP Filter PDP Group

Spread Spectrum

4-20

4. Troubleshooting 2. WB Adjust 1) Calibration Name AV Calibration DTV Calibration PC Calibration HDMI Calibration 2) White Balance Name SubBright Roffset Goffset Boffset SubContrast Red Gain Green Gain Blue Gain 3) EPA Standard Name S.Contrast S.Brightness S.Sharpness S.Color S.tint S.Backlight Range 0-100 0-100 0-100 0-100 0-100 0-10 Range 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 Range Failure/Success Failure/Success Failure/Success Failure/Success

4-21

4. Troubleshooting 4) Movie W/B Name W/B MOVIE Mode Color Tone MSub Contrast MSub Brightness Cool2 R Gain Cool2 B Gain Cool2 R Offset Cool2 B Offset Normal R Gain Normal B Gain Normal R Offset Normal B Offset Warm1 R Gain Warm1 B Gain Warm1 R Offset Warm1 B Offset Warm2 R Gain Warm2 B Gain Warm2 R Offset Warm2 B Offset Mov. Contrast Mov. Brightness Mov. Color Mov. Sharpness Mov.tint Mov.Backlight Mov.Gamma 3. Information CheckSum Range On / Off Movie / Dynamic Normal / Warm1 / Warm2 / Cool1 / Cool2 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 100 45 55 75 50 10 Off / 0.85 / 0.90 / 0.92 / 0.94 / 0.98 / 1.05 /

4-22

4. Troubleshooting 4. Advanced Menu MT8226 Cal. Adjustment Name R_Offset G_Offset B_Offset R_Gain G_Gain B_Gain Y_Offset Cb_Offset Cr_Offset Y_Gain Cb_Gain Cr_Gain CVBS Offset CVBS Gain Red OFFSET Green OFFSET Blue OFFSET AFTER RED GAIN GREEN GAIN BLUE GAIN Cal. Target Name AV OFFSET AV Delta AV Gain Y_Offs Y Delta Y Gain PC Offset PC Delta PC Gain 2nd Offset 2nd Delta 2nd Gain Range 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 Value 16 3 220 16 3 235 1 3 254 2 1 235 Range 0-128 0-128 0-128 0-128 0-128 0-128 0-128 0-128 0-128 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 Value 128 128 128 128 128 128 128 128 128 128 128 128 89 128 128 128 128 128 128 128

4-23

4. Troubleshooting TVD/Comb Name Manual AGC MIN_HWIDTH MAX_HWIDTH TH_HIGH TH_SUPER Color System Noise level IPC/MJC Name IPC_Film MJC_Film MJC Status Rand X Gain L Rand Y Gain L Vsi X Gain L Vsi Y Gain L Fbck Vsi Th L Fbck Vsi Th2 L Mv DownScale L Rand X Gain M Rand Y Gain M Vsi X Gain M Vsi Y Gain M Fbck Vsi Th M Fbck Vsi Th2 M Mv DownScale M Rand X Gain H Rand Y Gain H Vsi X Gain H Vsi Y Gain H Fbck Vsi Th H Fbck Vsi Th2 H Mv DownScale H Range 0 0 0 0-255 0-255 0-255 0-255 0-255 0-255 0-5 0-255 0-255 0-255 0-255 0-255 0-255 0-5 0-255 0-255 0-255 0-255 0-255 0-255 0-5 Value 0 0 0 1 1 2 2 7 14 0 2 2 3 3 11 21 0 3 3 4 4 14 28 0 Range On/Off 0-15 0-63 0-255 0-255 Value off 7 20 7 26 3 1

4-24

4. Troubleshooting Picture enhance Name Low Gain Middle Gain High Gain Local Low Local Middle Local High Gain1 Gain2 Gain3 Gain4 Gain5 Gain6 Gain7 Gain8 LTI_Gain ECTI_Gain SCTI_Cgain SCTI_Fgain Color_mid_value Option Block FBE3 Name Patt-Sel B-Slope gain B-Tilt min B-Tilt max Lfunc-Basis Hfunc-Basis Mean-Offset1 Mean-Offset2 Mean-Slope ACR-Offset ACR-Th1 ACR-Th2 Skin-Enable Skin-Uv Sub color M-Skin-UV M Sub color Range Test Pattern (0 ~ 20) 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 On/Off 0-255 0-255 0-255 0-255 Value 0 60 30 110 75 80 30 235 112 10 10 110 On 110 110 128 128 Range 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 Value 64 66 67 74 112 96 0 0 0 5 10 4 3 13 2 5 4 20 149

4-25

4. Troubleshooting FRCM Name FW Version EEPROM State Spread Spectrum SS Width SS Freq TP Before DDR TP After DDR FMD DEMO Video L Jud Video M Jud Video H Jud SD FilmL22Jud SD FilmL32Jud SD FilmM22Jud SD FilmM32Jud SD FilmH22Jud SD FilmH32Jud HD FilmL22Jud HD FilmL32Jud HD FilmM22Jud HD FilmM32Jud HD FilmH22Jud HD FilmH32Jud Pdp logic Name Patt-Sel FRC Mode FRC DBG MarkOn FRC Bypass FRC MV Force MB SW MB Offset1 Ve Sig Control Checksum 00 00 Panel Type 00 Panel Inch 00 SD Panel Version N/A Logic Sw Ver. 00Y 00M 00D Panel Temp Range 0 32 0 32 32 32 0 0 Value 0 32 0 32 32 32 0 0 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0 0 0 13 13 8 10 3 5 13 13 8 10 3 5 0-255 0-255 0-255 0-255 20 60 0 0 Range 32 Value 32

4-26

4. Troubleshooting Sound Name AM_mute Th_High AM_mute Th_Low FM_mute Th_High FM_mute Th_Low NICAM Fine VOL FM FINE VOL AM FINE VOL Fine Tune Vol SC1 Fine Vol SC2 Fine Vol Output Matrix Num Check Pilot Num Pilot Low Pilot High SAP Num SAP Low SAP High SAP Mute Lvl Fine Vol SAP Fine Vol FM Mute Th_H FM Mute Th_L MNSelect AMP Master Vol. AMP PWM Mod. DRC Thresh. Speaker EQ Range 0-20 0-20 0-96 0-96 0-40 0-40 0-40 0-40 0-40 0-40 Bypass / L Mono / R Mono 0-80 0-50 64-134 89-160 0-50 69-132 101-202 0-100 0-40 0-40 0-150 0-150 128 0-48 128-254 0-127 On/Off Value 9 8 14 6 20 20 19 20 20 20 Bypass 50 35 112 128 20 101 167 0 20 20 58 58 128 30 254 17 On

4-27

4. Troubleshooting YC Delay Name RF PAL-B/G RF PAL-D/K RF PAL- I RF PAL- L/L RF SECAM-B/G RF SECAM-D/K RF SECAM-I RF SECAM-L/L RF NTSC3.58 RF NTSC4.43 RF PAL-M RF PAL-N AV PAL AV SECAM AV NTSC3.58 AV NTSC4.43 AV PAL60 AV PAL-M AV PAL-N Adjust Name TTX PWM Dyn. Contrast Dyn. Brightness Dyn. Color Dyn. Sharpness Std. Contrast User Control Init Std. Brightness Std. Color Std. Sharpness Melody Volume Brightness Center Contrast Gain DSP Recovery Sound Delay Range 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-255 0-55 0-255 0-255 On/Off 0-70 Range 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 0-10 Value 6 5 5 5 7 5 5 5 5 6 7 5 6 7 6 6 5 7 5

4-28

4. Troubleshooting Name LNA PLUS NR1_Coring NR2_Coring NR3_Coring LNA PLUS NR4_Coring RF_dB0_TH RF_dB1_TH RF_dB2_TH RF_dB3_TH Pixel Shift Test Video Mute Time Dynamic Dimming Dynamic CE Tuner Select Tuner Top Semco Tuner Top Alps Magazine LNA Debug ACR D-Watch Dog FBE Select A-Watch Dog MJC/PDP FRC Visual test FBE Mute V-Chip Caption Color System Bus Stop Name Main Loop Eeprom Tuner Normal A-Watch Dog Defect Log Range On / Off On / Off On / Off On / Off On / Off Value Off Off Off Off On Min / Sec 0-10 On / Off On / Off AUTO / ALPS / ALPS SL / SEMCO / SEMCO SL 0-31 0-31 On / Off On / Off On / Off On / Off FBE / FBE2X On / Off All On / All Off / MJC Only / FRC Only On / Off On / Off On / Off On / Off Auto / PAL-M / PAL-N / NTSC-M Range On/Off 0-32 0-32 0-32 0-32 0-255 0-255 0-255 0-255

4-29

4. Troubleshooting

4-4. White Balance - Calibration

4-4-1 White Balance -Calibration
1. WB Adjust -> Calibration AV Calibration DTV Calibration PC Calibration HDMI Calibration

4-4-2 Service Adjustment - You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
Color Calibration
Adjust spec. 1. Source : HDMI 2. Setting Mode : 1280*720@60Hz 3. Pattern : Pattern #24 (Chess Pattern)

( Chess Pattern ) 4. Use Equipment : CA210 & Master MSPG925 Generator - Use other equipment only after comparing the result with that of the Master equipment. Input mode CVBS IN (Model_#1) Component IN (Model_#6) PC Analog IN (Model_#21) HDMI IN Calibration Perform in NTSC B&W Pattern #24 Perform in 720p B&W Pattern #24 Perform in VESA XGA (1024x768) B&W Pattern #24 Perform in 720p B&W Pattern #24 <Table 1> Pattern Lattice Lattice Lattice Lattice

Caution !!! You have to check information and resolution with Model Number. Because each Equipment has different Model Number.

4-30

4. Troubleshooting

Method of Color Calibration (AV)

1) Apply the PAL Lattice (N0. 2) pattern signal to the AV IN 1 port 2) Press the Source key to switch to AV1 mode 3) Enter Service mode 4) Select 2 WB Adjust menu. 5) Select the Calibration menu 6) Select the AV Calibration menu. 7) In AV Calibration Failure status, press the key to perform Calibration. 8) When Calibration is complete, it returns to the high-level menu. 9) You can see the change of the AV Calibration status from Failure to Success.

Method of Color Calibration (Component)

1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port 2) Press the Source key to switch to Component1 mode 3) Enter Service mode 4) Select 2 WB Adjust menu. 5) Select the Calibration menu 6) Select the DTV Calibration menu. 7) In DTV Calibration Failure status, press the key to perform Calibration. 8) When Calibration is complete, it returns to the high-level menu. 9) You can see the change of the DTV Calibration status from Failure to Success.

Method of Color Calibration (PC)

1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port 2) Press the Source key to switch to PC mode 3) Enter Service mode 4) Select 2 WB Adjust menu. 5) Select the Calibration menu 6) Select the PC Calibration menu. 7) In PC Calibration Failure status, press the key to perform Calibration. 8) When Calibration is complete, it returns to the high-level menu. 9) You can see the change of the PC Calibration status from Failure to Success.

Method of Color Calibration (HDMI)

1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port 2) Press the Source key to switch to HDMI1 mode 3) Enter Service mode 4) Select 2 WB Adjust menu. 5) Select the Calibration menu 6) Select the HDMI Calibration menu. 7) In HDMI Calibration Failure status, press the key to perform Calibration. 8) When Calibration is complete, it returns to the high-level menu. 9) You can see the change of the HDMI Calibration status from Failure to Success.

4-31

4. Troubleshooting

4-4-3 White Balance - Adjustment

(low light) Sub Bright Red offset Green offset Blue offset (hight light) Sub Contrast Red gain Green gain Blue gain (W/B adjustment Condition refer next page)

3. White Balance

4-5. White Ratio (Balance) Adjustment

1. You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance). 2. Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS, Component 1 and HDMI 1 modes. 3. The optimal values for each mode are configured by default. (Refer to Table 1, 2) It varies with Panels size and Specification. - Equipment : CA-210 - Pattern: MIK K-7256 #92 Flat W/B Pattern as standard - Use other equipment only after comparing the result with that of the Master equipment. - Set Aging time : 60min

- Calibration and Manual setting for WB adjustment. HDMI : Calibration at #24 Chessboard Pattern COMP: Calibration at #24 Chessboard Pattern CVBS: Calibration at #24 Chessboard Pattern - White Balance Manual Adjustment Manual adjustment #92 pattern (720p) Manual adjustment at #92 pattern (720p) Manual adjustment at #92 pattern (PAL)

- If finishing in HDMI mode, adjustment coordinate is almost same in AV/COMP mode.

4-32

4. Troubleshooting

Adjustment Coordinate
x y 287 287 287 287 287 287 Y(L) (Sub_CT:132) 12.0cd/m2 (3.5 Ft) (Sub_CT:132) 12.0cd/m2 (3.5 Ft) (Sub_CT:132) 12.0cd/m2 (3.5 Ft) T(K) + MPCD 11,000 (+10) 11,000 (+10) 11,000 (+10) 11,000 (+10) 11,000 (+10) 11,000 (+10) H/L L/L H/L L/L H/L L/L 272 272 272 272 272 272

CVBS (NTSC)

COMP (720P)

HDMI (720P)

- Adjustment Specification White Balance : High light (2), Low light (3) Luminance : High light (Dont care), Low light (0.2 Ft/L)

4-6. Main S/W Update

4-6-1 USB

1-1. Update S/W by using USB 2.0 port. In USB, make the folder MT8226 and put to update file in the folder. - Connect USB to Wiselink (Side AV-USB).

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4. Troubleshooting 1-2. Enter to Factory Mode 1) On Stand by Mode, @ EU / Asia : INFO > Menu > Mute > Power On @ S-America : Mute > 1 > 8 > 2 > Power On 2) With Factory Remote Controller Power on Main Board, then press the button (Info + Factory).

- Select Option Table (Service)

- Select Control

\ - Select USB SVC

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4. Troubleshooting

- Select YES

- Start Upgrading automatically. 1-3. - When Upgrading finish, Turn off the Set (waiting a few seconds) and turn on again automatically.

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4. Troubleshooting

4-6-2 RS-232C
2-1. - Before S/W Update, set the value Service Select Debug/DL - To set the value, enter to 1.Option Table (Service) -> Control

2-2. - Set the value Debug On - To enter 4. Advanced Menu, we have to press the Password. ( now, Password is 0000) - Turn off (=AC Power off) the Set (waiting a few seconds) and turn on again.

Caution !!! If Debug is on, Wall_Mount is not active. Debug On : RS-232C (Baudrate=115200 bps) for Debugging Debug Off : RS-232C (Baudrate=9600 bps) for Wallmount

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4. Troubleshooting 2-3. Install the MTK Tool - Connect Set (Service JACK) and JIG Cable to execute Program Update.

JIG Cable (RS-232C cable) 2-4. Turn on the Set (or on Stand by mode) - Run MTK Tool Click Reset Choose MT8226 Select Com Port (Auto Detect) Select Bin file (to update new S/W version file), by Browse Click Upgrade button

2-5. If Upgrade is finished, Turn off (=AC Power off) the Set (waiting a few seconds) and turn on again.

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4. Troubleshooting

4-6-3 After Main S/W update

3-1. After S/W Update, set the value Panel Inch , Dimm Type , Panel Type to optimize each Inch SET.

Check the Panel Type and Change it ,suitable for Each Panel. Inch / Vendor / GlassType/Freq./Gamut Ex) 32 AM AG 50 72 32inch + AMLCD + Anti Glare + 50Hz + 72% Gamut Check the Dimming Type : 32/37 INT (Internal Dimming) 40/46 EXT (External Dimming)

L550 - Panel Inch / Dimm Type / Panel Type 1st Series Area Inch 46 40 ASIA 37 32 46 550 China 37 32 46 Taiwan 40 32 AUO 50Hz 72%AG AMLCD 50Hz 72%AG AUO 60Hz 72%AG CMO 60Hz 72%AG AMLCD 60Hz 72%AG 40 AUO 50Hz 72%AG AMLCD 50Hz 72%AG AUO 50Hz 72%AG CMO 50Hz 72%AG Panel AUO 50Hz 72%AG CMO 50Hz 72%AG Panel type 46AU_ AG50_00 40CM_ AG50_00 37AU_ AG50_00 32AM_ AG50_00 46AU_ AG50_00 40CM_ AG50_00 37AU_ AG50_00 32AM_ AG50_00 46AU_ AG60_00 40CM_ AG60_00 32AM_ AG60_00 Dimming Type EXT EXT INT INT EXT EXT INT INT EXT EXT INT Panel CMO 50Hz 72%AG AMLCD 50Hz 72%AG TBD AUO 50Hz 72%AG CMO 50Hz 72%AG AMLCD 50Hz 72%AG TBD AUO 50Hz 72%AG CMO 60Hz 72%AG AMLCD 60Hz 72%AG AUO 60Hz 72%AG TBD 32AU_ AG50_00 46CM_ AG60_00 40AM_ AG60_00 32AU_ AG60_00 TBD TBD TBD TBD TBD 2nd Panel type 46CM_ AG50_00 40AM_ AG50_00 TBD 32AU_ AG50_00 Dimming Type TBD TBD TBD TBD

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4. Troubleshooting

1st Series Area Inch 46 Brazil 40 32 550 46 Latin America 40 32 AMLCD 60Hz 72%AG AMLCD 60Hz 72%AG AMLCD 60Hz 72%AG Panel AMLCD 60Hz 72%AG AMLCD 60Hz 72%AG AMLCD 60Hz 72%AG Panel type 46AM_ AG60_00 40AM_ AG60_00 32AM_ AG60_00 46AM_ AG60_00 40AM_ AG60_00 32AM_ AG60_00 Dimming Type EXT EXT INT EXT EXT INT Panel CMO 60Hz 72%AG CMO 60Hz 72%AG AUO 60Hz 72%AG CMO 60Hz 72%AG CMO 60Hz 72%AG AUO 60Hz 72%AG

2nd Panel type 46CM_ AG60_00 40CM_ AG60_00 32AU_ AG60_00 46CM_ AG60_00 40CM_ AG60_00 32AU_ AG60_00 Dimming Type TBD TBD TBD TBD TBD TBD

L650 - Panel Inch / Dimm Type / Panel Type 1st Series Area Inch 52 46 ASIA 40 32 52 Latin America 46 40 32 52 46 Taiwan 40 32 Panel AMLCD 100Hz 72% SC AMLCD 100Hz 72% SC AMLCD 100Hz 72% SC AMLCD 120Hz 72% SC AMLCD 120Hz 72% SC AMLCD 120Hz 72% SC AMLCD 120Hz 72% SC AMLCD 120Hz 72% SC AMLCD 120Hz 72% SC AMLCD 120Hz 72% SC AMLCD 120Hz 72% SC AMLCD 120Hz 72% SC Panel type 52AM_ SC100_00 46AM_ SC100_00 40AM_ SC100_00 32AM_ SC100_00 52AM_ SC120_00 46AM_ SC120_00 40AM_ SC120_00 32AM_ AG50_00 52AM_ SC120_00 46AM_ SC120_00 46AM_ SC120_00 32AM_ AG50_00 Dimming Type EXT EXT EXT INT EXT EXT EXT INT EXT EXT EXT INT Panel TBD CMO 120Hz 72% SC TBD TBD TBD CMO 120Hz 72% SC TBD TBD TBD CMO 120Hz 72% SC TBD TBD 2nd Panel type TBD 46CM_ SC100_00 TBD TBD TBD 46CM_ SC120_00 TBD TBD TBD 46CM_ SC120_00 TBD TBD Dimming Type TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD

550

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4. Troubleshooting 3-2. Self EDID 1) Option Table -> control -> EDID Protect On -> EDID Protect off -> EDID WRITE

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4. Troubleshooting 3-3. HDCP - To enter 4. Advanced Menu, we have to press the Password. ( now, Password is 0000) - Find the ????? and press the Enter button in the Remocon. - Set the value Success

3-4. If Upgrade is all finished, check this screen.

T-PRLPEUS-0010: Submicom S/W Version T-PRLMEAM-0121: Main S/W Version EDID : L13_1920_1080 SUCCESS HDCP : SUCCESS

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4. Troubleshooting

Memo

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