Maintenance Reimbursement Letter - D61-23 - vs3 - 102939

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COMPLIMENTARY MAINTENANCE REIMBURSEMENT LETTER

TO : ALL DISTRIBUTORS

ATTN : Service Managers, Parts managers and Claim Administrators

SUBJECT : KOMATSU-CARE Complimentary Maintenance Reimbursement


Letter

VERSION 3- Dated : 17/06/2016


CHANGES number of KOWA samples

PURPOSE : To identify the tasks and parts required to fulfill the 500, 1000,
1500 and 2000 hour complimentary service intervals as well as
outline the reimbursement limits

PROGRAM TERM : The earliest of 36 months or 2000 engine hours, from


start of standard warranty

MODELS : D61EX-23, D61PX-23

PARTS REQUIRED : Part numbers and quantities which will be reimbursed can be
found in Table 1

PARTS PROCUREMENT : All parts should be procured through the normal parts channel.

ELIGIBLE REIMBURSEMENT :
Labour Warranty labour Rate - max. number of labour hours claimable
as per Table 1
Parts At 130% Dealer Net
Travel No
Mileage Warranty Mileage rate - max. 500 Kms
Lubricants At 130% Dealer Net - max. number of liters claimable as per
Table 1
KOWA samples At 130% Dealer Net - max. number of samples as per Table 1
Other expenses No

REQUIREMENTS : Distributor must complete the maintenance within 100 engine


hours of the maintenance interval target (e.g. between 400 and
600 hours for the 500 hour service)

REIMBURSEMENT INSTRUCTIONS : File your request for reimbursement through SHARK


Warranty Type U
Failure Code 9824
Phenomenon Code DJ
Failure Part Number 9824
Description Enter "COMPLIMENTARY MAINTENANCE" and the appropriate
service interval, such as "500"
Attachment Copy of the Work Order

COMMENTS : Email any question to [email protected]


COMPLIMENTARY MAINTENANCE REIMBURSEMENT LETTER
MODEL : D61EX-23, D61PX-23

TABLE 1 VERSION 3- Dated : 17/06/2016


PARTS Interval
Part Number Description Claimable Q'ty 500 1000 1500 2000
MK-C-0139 500 HRS PARTS MAINTENANCE KIT 1 x x
MK-C-0140 1000 HRS PARTS MAINTENANCE KIT 1 x
MK-C-0141 2000 HRS PARTS MAINTENANCE KIT 1 x
Contained Parts in above kits :
6736-51-5142 ENGINE OIL FILTER 1 0 x x x x
600-319-3610 FUEL PRE FILTER 1 0 x x x x
12Y-979-1174 AIRCO FILTER 1 0 x x x x
12Y-979-6180 AIRCO FILTER 1 0 x x x x
600-319-3750 FUEL MAIN FILTER 1 0 x x
421-60-35170 HYDR. TANK BREATHER 1 0 x x
421-60-35170 FUEL TANK BREATHER ELEMENT 1 0 x x
600-185-4100 ENGINE AIR FILTER 1 0 x x
600-331-2900 KCCV FILTER 1 0 x
21W-60-41121HYDR. OIL FILTER 1 0 x
07000-12135 HYDR. OIL FILTER O-RING 1 0 x
07000-12135 HYDR. STRAINER O-RING 2 0 x
11Y-60-28710 HST OIL FILTER 1 0 x
6755-11-9220 EGR Gasket 1 0 x
6754-11-8181 HEAD COVER GASKET 1 0 x
6754-11-8211 HEAD COVER ISOLATOR 6 0 x
KOWA-01-P Kowa (1x Engine, 2x FD, 1x Hydraulic) 4 x x x x
KDEO-1540LA-01 Diesel Engine Oil 15W40 LA, 1Ltr 27 x x x x
KPO-30-01 Final Drive Oil, TO30 16,2 x x
KDEO-1030-01 Hydraulic Oil EO10W30-DH, 1Ltr 101 x

TASKS Interval
Description 500 1000 1500 2000
TAKE KOWA OIL SAMPLES [ENGINE, HYDRAULIC, L/R FINAL DRIVES] x x x x
RESET MAINTENANCE NOTICE TIME IN MACHINE MONITOR PANEL x x x x
LUBRICATE MACHINE x x x x
CHANGE ENGINE OIL x x x x
REPLACE ENGINE OIL FILTER x x x x
REPLACE FUEL PRE- FILTER x x x x
DRAIN FUEL TANK SEDIMENT x x x x
REPLACE A/C FRESH AND RECIRCULATION FILTERS x x x x
CLEAN AIR CLEANER ELEMENT x x x x
REPLACE FUEL MAIN FILTER x x
REPLACE HYDRAULIC TANK BREATHER ELEMENT x x
REPLACE FUEL TANK BREATHER ELEMENT x x
CHANGE FINAL DRIVE OIL x x
REPLACE AIR CLEANER ELEMENT x x
CHANGE HYDRAULIC OIL x
REPLACE HYDRAULIC FILTER x
CLEAN HYDRAULIC TANK STRAINER x
REPLACE KCCV FILTER x
REPLACE HST OIL FILTER x
CHECK ENGINE VALVE CLEARANCE AND ADJUST (LABOUR EXCLUDED) o

Total Allowable Labour Hours 4,0 6,0 4,0 10,0

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