DCDC ®

Certification
Handbook

TM

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 Congratulations on your decision and commitment
to become a DCDC. You are on your way to earning
an ICT design certification that is globally recognized
and highly respected in the industry.
Dedicated information and communications technology (ICT) professionals such as yourself
recognize and understand that holding a BICSI credential makes a difference in your career and
the ICT industry. After earning the Data Center Design Consultant® (DCDC®) credential, you will
be recognized as a data center design consultant, who is knowledgeable and experienced in the
principles of Data Center Design and Construction. We appreciate your professional commitment
in demonstrating the highest global standard by acquiring a DCDC certification.

We develop and deliver the highest-quality credentialing programs that validate mastery in the field
of ICT and contribute to the continued improvement of individual and organizational performance.
We work closely with ICT experts from around the world to ensure that our programs are up to date
and relevant for today’s competitive business environments.

This handbook provides an overview of the DCDC credential, including eligibility and recertification
requirements. You will find detailed information to help guide you through the entire certification
process.

We wish you much success,

Carol Everett Oliver, RCDD, DCDC, ESS

BICSI Board President

John H. Daniels, CNM, FACHE, FHIMSS

BICSI Chief Executive Officer

For more information:

bicsi.org/credentialing

Questions:
Phone: +1 813.979.1991 or 800.242.7405
(USA & Canada toll-free)
Email: [email protected]

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Table of Contents
About BICSI and the DCDC Credential...................... 4-6 Phase 4: Test.......................................................... 15
DCDC Definition .................................................................... 4 Request for Special Accommodations ..................... 15
Things to Know About the DCDC Certification................. 5 Appeal of Denial of Request for Special
DCDC Credentialing Process Overview.............................. 5 Accommodations......................................................... 15
Exam Delivery Statement .................................................. 6 How to Schedule.......................................................... 15
Non-Discrimination Policy.................................................. 6 Rescheduling or Cancellation Policy......................... 15
Sanctioned Countries .......................................................... 6 Exam Fee.......................................................................16
Contact Information............................................................. 6
Exam Identification and Conduct Requirements.......16
Name, Address and Email Information............................. 6
Confidentiality .............................................................. 17

DCDC Credentialing Process.................................. 7-19 Passing Score................................................................ 17

The Five Phases.................................................................... 7 Results........................................................................... 17

Phase 1: Decide.................................................7-8 Retest Information ...................................................... 17

Reasons to Become a DCDC......................................... 9 Comments..................................................................... 17
GI Bill Information.......................................................... 9 Phase 5: Recertify......................................... 18-20
U.S. Military Tuition Assistance Program.................... 9 Status Definitions.........................................................18
Phase 2: Prepare ................................................ 10 DCDC Certification Registration Period ....................18
Exam Copyright ...........................................................10 Recertification Requirements ...................................18
Exam Preparation........................................................10 Recertification Fees .................................................... 19
Suggested Study..........................................................10 Recertification Audit .................................................. 20
Exam Specifics .............................................................10
DCDC Exam Blueprint............................................ 11-12 After Becoming a DCDC...................................... 21-22

Phase 3: Apply.................................................... 13 Use of the Designation..................................................... 21

Application Process ..................................................... 13 DCDC Stamp ....................................................................... 21

Application Processing ............................................... 13 Credential Verification...................................................... 21

Fees................................................................................ 13 Records Retention............................................................. 21

Payment Methods........................................................ 13 Certificate Frame............................................................... 21

Incomplete Applications..............................................14 Reinstatement Policy for ................................................. 22

Lapsed Credential Holders
Application Denials......................................................14
Recertification Suspension Policy ................................. 22
Refund Policy................................................................ 13
Legal Name...................................................................14 General Policies and Procedures......................... 23-24
Eligibility Dates.............................................................14 Code of Ethics..................................................................... 23
Waiting Period...............................................................14 Professional Obligations ................................................... 23
Terms and Conditions..................................................14 BICSI's Credential's Appeals Process ............................... 24
Antitrust Statement ...........................................Back Cover

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ABOUT BICSI AND THE DCDC CREDENTIAL

BICSI is a professional association supporting the advancement of the information

and communications technology (ICT) community and currently serves more than
26,000 memberships and credentials. BICSI is the preeminent global resource for ICT
credentials, standards, knowledge transfer and career development. Headquartered
in Tampa, Florida, USA, BICSI membership spans nearly 100 countries.

ICT encompasses the design, management, integration and Data centers have become more complex to design and bring
installation of pathways, spaces, optical fiber- and copper- online due to the demand for greater capacity, increased
based distribution systems, wireless-based systems and efficiency and higher levels of utilization. BICSI developed the
infrastructure that supports the transportation of information DCDC Credentialing Program to educate ICT professionals in
and associated signaling between and among communications the proper methods of designing. While design is still a central
and information gathering devices. part of the DCDC description, it was found that DCDC’s are being
Through courses, conferences, publications and professional utilized within all facets of data centers, including strategic
credentialing programs, BICSI staff and volunteers assist planning, operations, management and evaluation.
ICT professionals in delivering critical products and services, Those who achieve the DCDC designation have demonstrated
and offer opportunities for continual improvement an understanding of mechanical, electrical and telecom-
and enhanced professional stature. munication issues, such as operational and security
BICSI established its credential programs to provide a level assessments that are increasingly being requested. ICT
of assurance to the industry and to consumers that an professionals seeking a profession in data center design
individual has knowledge in a designated area of ICT design or are encouraged to earn the DCDC.
installation. Our professional designations are valued globally
and are recognized throughout the ICT industry.

DCDC Definition
The DCDC designs, coordinates or manages the integration of the documentation, plans, specifications,
construction and ongoing operational management activities of a data center facility while meeting applicable
codes, standards and industry best practices. This includes addressing the requirements of the sponsor,
architects, engineers, contractors, stakeholders, service providers and others involved.

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 ABOUT BICSI AND THE DCDC CREDENTIAL

Things to Know About the DCDC Credential

Leading designation in the modern data center market, spanning throughout 29 countries

Sought after by multidisciplinary trade professionals

Essential in all aspects of the project: new, upgrade or rebuild

Essential to distinguish your in-demand skill set

Internationally developed and applied globally

Recognized across all major disciplines on an international basis

Part of a growing and leading-edge industry

DCDC CREDENTIALING PROCESS OVERVIEW

Application Application Exam Certification

Submission Approval Eligibility Cycle
Approval can take You have one year Your certification
up to 30 days. from the approval cycle begins the day
date to test for you pass the exam.
the DCDC.

Credential Credential Credential Credential

Expiration Suspension Recertification Maintenance
Occurs one year Occurs 90 days You can complete You are required
after your after the credential the recertification to earn 36 continuing
expiration date expiration date if process once you education credits
if your recertification you have not fulfilled have met all the (CECs) within your
requirements the recertification three-year
recertification
have not been met. requirements. certification cycle.
requirements.
Credential is inactive
and you are unable
to use it.

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 ABOUT BICSI AND THE DCDC CREDENTIAL

Exam Delivery Statement

Pearson VUE is the exam delivery provider of BICSI exams. Pearson VUE is the world’s largest learning
company with more than 35,000 employees working across the globe. They are the leader in
computer-based testing, with testing centers located globally.

Non-Discrimination Policy
It is the policy of BICSI and Pearson VUE that no individual shall be excluded from the opportunity
to participate in the BICSI DCDC Credentialing Program on the basis of gender, ethnic origin, national
origin, religion, age or disability.

Sanctioned Countries
BICSI is committed to conducting business in compliance with the United States Office of Foreign
Assets Control (OFAC) sanctions programs, country information and the Specially Designated
Nationals (SDNs) and Blocked Persons List. This includes any individual with a residence
or a nationality of Iran, Syria, Crimea, Cuba or North Korea.

Individuals who present approved candidate identification during the admissions process showing
a non-sanctioned country permanent residence may test and receive certifications. For more
information click here.

Contact Information
All questions and requests for information about the BICSI DCDC Credentialing Program should
be directed to:
BICSI, 8610 Hidden River Parkway, Tampa, Florida 33637
Tel: +1 813.979.1991 or 800.242.7405 (USA & Canada toll-free)
Email: [email protected]

All questions and requests for information about exam scheduling should be directed to:
Pearson VUE, 5601 Green Valley Drive, Bloomington, Minnesota 55437
Phone: 866.904.4432 (USA & Canada toll-free)
Web: pearsonvue.com/bicsi
Web (for online exams): pearsonvue.com/bicsi/onvue

Name, Address and Email Information

BICSI will send you important information through email, text and postal mail. It is your responsibility
to keep the contact information on your online BICSI Profile at bicsi.org current. Please log onto your
BICSI profile and make sure your home address and cell phone numbers are up to date so you do not
miss any important notifications.

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DCDC Credentialing Process

THE FIVE PHASES

Decide Prepare Apply Test Recertify

Exam Eligibility Requirements Data Center Construction and Operations

Data Center Design consultant related work experience may experience includes:
include, but is not limited to, the performance of the data center o Design and implementation of:
design, construction and/or operations as defined below: • Dedicated data center facilities
• Central offices
PHASE 1: DECIDE
• Computer rooms
Data Center Design may include: • Data center support areas
• Site surveys o Testing and commissioning systems in
• User needs analysis a data center
• Development of design plans for data center systems • Electrical, security HVAC, network
and integration management, access control, cable
• Management of stakeholder requirements infrastructure
• Work drawings • Quality assurance
• Specifications o Perform site selection and site survey
• RFP creation • Bidding process
• Project coordination with P.E.'s Architects, etc. o Project site supervision
• Project management
• Program management
• Safety
o Network Engineering
o Data center facilities management include:
• Ongoing maintenance
• Service contracts
• Access control and security
• Documentation
• Adds, moves and changes

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 DCDC CREDENTIALING PROCESS

Scope of a Data Center Design Consultant:

The DCDC designs, coordinates or manages the
integration of the documentation, plans, specifications,
construction and ongoing operational management
activities of a data center facility while meeting
applicable codes, standards and industry best
practices. This includes addressing the requirements
of the sponsor, architects, engineers, contractors,
stakeholders, service providers and others involved.

Applicants must meet specific educational and/or

work experience criteria at the time they submit
their application in order to be eligible to take the
DCDC exam. Eligibility options are outlined below:

Hold a current Registered Communications
Distribution Designer® (RCDD®) certification.

OR
Have two (2) years of verifiable full-time
equivalent work experience in data center
design, construction and/or operations and
hold a current BICSI Technician®, Registered
Telecommunications Project Manager™
(RTPM™), or Outside Plant™ (OSP™) certification.
In place of holding a certification, a degree
in architecture, engineering or construction
management is also acceptable.

OR
Three (3) years of verifiable full-time
equivalent work experience in data center
design, construction and/or operations
within the past seven (7) years.

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 DCDC CREDENTIALING PROCESS

Reasons to Become an DCDC GI Bill Information

The BICSI DCDC exam may be eligible for GI Bill reimbursement
Recognized by the ICT Community and Employers for those who qualify. The VA pays only the exam costs,
or up to $2,000 for each exam. Payment is issued after
Provides a Unique Skillset to an ICT Designer you submit proof of payment to the VA. The VA will pay for
exams, even if you are unsuccessful in your attempt to earn
Uses the Latest Technologies, Methods a certification. For more information, including an application
and Best Practices for reimbursement of exam fees, please visit the BICSI
Credentialing web page at bicsi.org/gibill. Please note that
Critical in Modern High Bandwidth Applications BICSI exam requirements and retest policies still apply.

Engineered by Data Center Experts U.S. Military Tuition Assistance Program

Through the Credentialing Opportunities On-Line Program,
Recognized Globally qualifying U.S. military members can use their ICT-related
installation, design and project management experience
toward earning a BICSI credential. Recognized worldwide,
our certification programs help you position yourself as an
expert in the ICT industry and prepare you for a life-long
career in an in-demand industry.

More information on the four available assistance programs

can be found online at bicsi.org/COOL.

I believe that the DCDC credentialing

program is the most prestigious and
comprehensive program available
in the industry and it is a tool for
knowledge.

– Nedal Shanti, RCDD, DCDC, CT

Interface Manager - Airport Master
System Integrator, RIKAZ Global, LLC
Seeb, Oman

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PHASE 2: PREPARE
Exam Copyright
All exam questions are the copyrighted property of BICSI. Any attempt to reproduce all or part of an exam is strictly
prohibited by law. Such attempts include, but are not limited to, removing materials from the exam room, aiding others
in reconstructing any portion of an exam by any means, or selling, distributing, receiving, or having unauthorized
possession of any portion of an exam. Alleged copyright violations will be investigated and, if warranted, prosecuted
to the fullest extent of the law. It should also be noted that exam scores might be invalidated in the event of this type
of suspected breach.

Exam Preparation
BICSI conducts a Job Task Analysis (JTA) every 3-5 years with a large group of volunteer ICT Subject Matter Experts
(SME) who hold the given certification. BICSI uses the JTA to make modifications and upgrades to the credentialing
programs as part of the credentialing industries best practices.

The exam blueprint identifies the duties and tasks that will be tested. The exam is developed from the exam blueprint,
which is the outcome of the JTA and uses the following publications as the reference material for the exam:
• ANSI/BICSI 002-2019, Data Center Design and Implementation Best Practices Standard
• Essentials of Data Center Projects, 1st edition Specialty Manual

Other materials consist of the following:

• DCDC Exam Blueprint and Job Task Analysis

Suggested Study
No two candidates come to the exam with the same knowledge base, as ICT experience and educational backgrounds
vary; therefore, it is not possible to train for or teach to the exam in its entirety. The best way to prepare is to review and
study each functional area of the exam content outline for the DCDC Exam, as well as the suggested materials below:
• 125-plus hours of study from the above reference materials
• DC101: Introduction to Data Center Design (BICSI CONNECT online course)
• DC102: Applied Data Center Design and Best Practices
• DCDC Online Test Preparation Course (BICSI CONNECT online course)
• Essentials of Data Center Projects, 1st edition Specialty Manual
• ANSI/BICSI 002-2019, Data Center Design and Implementation Best Practices Standard

Exam Specifics
Number of Questions....................................... 100
Allotted Examination Time .............................. Two hours

The exam contains enhanced items which include multiple choice questions with two correct answers, drag and drop and
hot spot identification.

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 DCDC CREDENTIALING PROCESS

DCDC EXAM BLUEPRINT

AREA OF EXPERTISE % OF EXAM

Concept Planning & Analysis 25%

○ Conduct a needs assessment with client

○ Identify future growth of data center
○ Conduct site search
○ Collect risk/benefit factors for natural environment
○ Determine regulation and code requirements
○ Determine financial implications of site selection
○ Evaluate how well potential site(s) meet criteria
○ Develop feasibility report

Systems 24%

○ Architectural and Space Design

▪ Design space
▪ Apply IT equipment capacity and space requirements to space design
▪ Apply ancillary systems space requirements
▪ Determine personnel requirements
▪ Determine physical security requirements
▪ Determine support area/space needs and adjacencies
○ Mechanical Systems
▪ Identify site utility requirements
▪ Coordinate mechanical systems criteria with mechanical engineer
○ Electrical Systems
▪ Identify site utility requirements
▪ Coordinate power systems criteria

Information Technology / Ancillary Systems / Communications Connectivity 16%

○ Information Technology
▪ Identify IT site requirements
▪ Coordinate IT criteria with other discipline designers
○ Ancillary Systems
▪ Identify ancillary systems site requirements
▪ Coordinate ancillary systems criteria with other discipline designers
○ Communications Connectivity
▪ Identify site communications requirements
▪ Coordinate IT stakeholders communications criteria

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 DCDC CREDENTIALING PROCESS

AREA OF EXPERTISE % OF EXAM

Data Center Operations & Maintenance Assessment 13%

○ Conduct optimization study

○ Assess current system state
○ Assess current efficiency of DC systems
○ Assess current capacity and growth capacity
○ Assess aging of technology and need for refresh
○ Assess utility
○ Assess physical security
○ Assess operational performance
○ Assess DC’s suitability against client’s IT requirements
○ Assess operations documentation
○ Assess safety procedures
○ Develop assessment report

Security Assessment 12%

○ Manage threat assessment

○ Coordinate security audit
○ Verify against objectives
○ Identify countermeasures
○ Coordinate cost benefit/feasibility/present value studies
○ Translate disaster recovery plan requirements into recovery design recommendations

Construction Administration & Commissioning 10%

○ Construction Administration
▪ Assist in overall bid process and award
▪ Assist with coordination during construction phase
▪ Assist with coordination during project close-out phase
○ Commissioning
▪ Assist with pre-commissioning activities
▪ Assist in development of commissioning plan
▪ Assist in execution of commissioning activities

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 DCDC CREDENTIALING PROCESS

PHASE 3: APPLY
Application Process
The following items must be completed and submitted to BICSI on your BICSI online profile.
• A fully completed and descriptive work history including contact information.
• Current resumé. Last ten years of work history must be included.
• If applicable, a certified or original copy of degrees, diplomas and/or certifications.

Education, credentials and your ICT work experience will be verified. Based on the verification process of your DCDC design
experience, BICSI reserves the right to require additional submittal as proof of experience. Failure to provide these
additional requirements will result in rejection of the application.

Application Processing
BICSI processes applications in the order they are received. A nonrefundable application fee must accompany
your application.

Please allow 30 days for approval.

Fees PRICES* DETAILS

Exam Application Fee $510 - BICSI Member Fees include:

(Paid to BICSI) $725 - Nonmember Processing of exam application, first attempt exam fee,
registration and testing at any Pearson VUE location,
exam score report for unsuccessful attempts, DCDC
certificate once certification is achieved.

Fees do not include:

Study materials, preparatory classes, study support
fees, traveling expenses to and from testing centers
or retest fees.

Exam Retest Fee $230 - BICSI Member Fee applies to retest at a Pearson VUE location after
$355 - Nonmember an unsuccessful attempt.

*Pricing is subject to change without notice. Vouchers for exam fees may be provided to you by BICSI if necessary.

Payment Methods PAYMENT TYPE METHOD FOR SENDING PAYMENT

Credit card On your BICSI profile or over the phone.

Check or money order Postal mail to BICSI.

Wire transfer Email [email protected] for wire transfer details.

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 DCDC CREDENTIALING PROCESS

Incomplete Applications Waiting Period

Exam candidates whose application is submitted without During any exam eligibility period (one year from the date
all the requirements will receive an email outlining what of application approval), there is a 30-day waiting period
information is missing and when it is due. The missing between each unsuccessful exam attempt. After a third
information must be submitted by the due date or the unsuccessful attempt, a 90-day waiting period will begin.
application will be considered incomplete and will not You may be allotted additional attempts after the 90-day
be accepted. The exam application fee will be forfeited. waiting period if your exam eligibility period is still valid.

Application Denials Each exam retest requires the appropriate exam retest fee.
An application will not be approved, and/or the candidate’s If you do not pass the exam within your exam eligibility
authorization to test may be revoked for any of the period, you can reapply for the exam by submitting a new
following reasons: application.

• Failure to meet the minimum eligibility Terms and Conditions

requirements You must agree to the following statements:
• Application is incomplete • I agree to inform BICSI, without delay, of matters
• Falsification of information on the application that can affect my capability to continue to fulfill
• Misrepresentation of work experience or other the certification requirements.
information on the application • In the event of a certification suspension, I will refrain
• Violation of testing policies and procedures from any use and/or further promotion of the
certification while it is suspended.
Refund Policy • In the event of withdrawal or revocation of the
Application fees are not refundable or transferable, certification, I will refrain from use of all references
including those found to be ineligible. to a certified status.
• I will make claims regarding certification only with
Legal Name respect to the scope for which certification has
When submitting your application, use your full been granted.
legal name as it appears on your unexpired, • I will not use the certification in such a manner
valid, government-issued official identification as to bring BICSI into disrepute, and not make
documentation. This is the name that the testing any statement regarding the certification which
administration site will use to verify your exam BICSI considers misleading or unauthorized.
on your exam day. This is also the name that • I will not use certification status or the credential
will appear on your official certificate once you in a misleading manner.
successfully pass the exam. • I certify that I will not provide, receive or release any
confidential exam information and/or materials
Eligibility Dates (including, but not limited to: recording, copying,
Your application is valid for one year from the date disclosing, sharing, publishing or otherwise
it is approved. This is referred to as your eligibility transmitting exam information by any means and
date in your Exam Authorization Letter. for any purpose) or participate in fraudulent
test-taking practices.

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 DCDC CREDENTIALING PROCESS

PHASE 4: TEST
Requests for Special Accommodations
BICSI complies with the Americans with Disabilities Act (ADA) and shall ensure no individual is deprived of the opportunity
to take a BICSI certification examination solely by reason of a disability as defined under the ADA. Candidates must submit
a written request and recent (within the last three years) supporting documentation related to disability needs. The
request and supporting documentation must be received at least 30 calendar days prior to the examination. Requests
for special testing accommodations require documentation of a formally diagnosed and qualified disability by a qualified
professional who has provided evaluation or treatment for the candidate.

Appeal of Denial of Request for Special Accommodations

Candidates who are denied their request for Special Accommodations may file an appeal with BICSI. See BICSI Credential's
Appeal Process, page 23.

How to Schedule
BICSI partners with Pearson VUE to deliver the DCDC exam in a computer-based testing format. Pearson VUE will
notify you of any changes to test site availability due to bad weather, technical issues or other unscheduled events.

Once your application is approved, you will receive a BICSI Exam Authorization Letter by email confirming your
approval. The authorization letter includes your candidate ID, first attempt exam fee voucher, as well as scheduling
information.

We encourage you to schedule your exam appointment date as soon as you are approved. Scheduling early
increases the chance you will receive your preferred testing date, time and location.

When scheduling an appointment, have the following information available:

• Your name exactly as it appears on your valid, unexpired government-issued ID
• Your candidate ID number
• The name of your exam sponsor (BICSI)
• The exam for which you are approved (DCDC-003)
• Your preferred appointment date, time and location
• First attempt exam fee voucher

To schedule online, visit pearsonvue.com/bicsi and click on “create an account” or “sign in,” if you already have
a Pearson VUE account.

You can also schedule on the phone. To do so, call 888.602.6941. International phone numbers may vary.
Please refer to the Pearson VUE website for alternate numbers, if needed.

Rescheduling or Cancellation Policy

You must contact Pearson VUE at least one business day prior to your scheduled appointment if you would like to
reschedule or cancel your testing appointment. Rescheduling or canceling less than one full business day prior to
your appointment may result in forfeiting your exam fees.

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 DCDC CREDENTIALING PROCESS

Exam Fee
Your first attempt exam fee is included in your application fee and is paid directly to BICSI. The first attempt exam fee
includes registration and testing at any Pearson VUE location, and an exam score report for unsuccessful attempts.
In the event you are unsuccessful, exam retest fees apply and are paid directly to Pearson VUE.

Exam Identification & Conduct Requirements

The DCDC certification exam is administered in highly secure testing environments. All exam candidates will be
required to provide proof of identity with an unexpired original government-issued photo ID with signature, such as
a driver's license, a passport or military ID. The name and photo on the primary or secondary ID must exactly match
the name on the candidates Exam Authorization Letter.

You will be required to provide a secondary ID. The following are acceptable forms of secondary identification:
• Valid employer identification card
• Valid credit card with signature
• Valid bank card with photo

Examples of Acceptable
NAME ON APPLICATION NAME ON ID ADMITTED TO TEST
Names on Required ID
Mohammed Saeed Saeed Mohammed Yes

Christine Reynolds Christine White No

William Rice Bill Rice Yes

T.J. Coleman Thomas J Coleman Yes

Tanya L. Sullivan Tanya Lee Sullivan Yes

Trained Pearson VUE proctors will supervise the exam. Irregularities observed or suspected by the proctors, or identified
by subsequent statistical analysis of your answers on the exam, may result in your removal from participation in the
exam or invalidation of your score. Irregularities include, but are not limited to, creating a disturbance, giving or receiving
unauthorized information or aid to or from other examinees, or attempting to remove materials from the testing room.
BICSI reserves the right to investigate each incident of misconduct or irregularity.

Candidates must be able to use a computer and mouse.

Candidates are not allowed to bring any items into the testing room (phones, watches, hats, etc.). All necessary items will be
available during the exam, including calculators and a whiteboard for scratch paper.

There are no scheduled breaks during the exam. If a break is needed, the break will count towards the two hours you have
to complete the exam.

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 DCDC CREDENTIALING PROCESS

Confidentiality Results
All exam questions are the copyrighted property of BICSI. It After completing the examination, candidates who pass the
is forbidden under federal copyright law to copy, reproduce, exam will be notified of their passing status immediately
record, distribute, display or share these examination through Pearson VUE. Candidates who are unsuccessful on
questions by any means, in whole or in part. the exam will be provided a score report. The score report is
an explanation of your performance level on each of the
New credential holders will be listed, by name and region in topic areas covered on the exam and is not an actual score.
BICSI publications. Please contact us immediately if you wish Each section has a different weighting based on the number
to be excluded. Exam (pass/fail) results are confidential and of questions in each section. One section may have a smaller
will not be disclosed to anyone without candidate consent, or larger number of questions than in the other sections.
unless directed by valid and lawful subpoena or court order. It is meant to provide you with the areas for which you may
need some additional study.
When you submit your DCDC exam application, you agree
to abide by the BICSI Terms and Conditions (found on page Candidates who pass the exam will receive an official
13 of this handbook). Among other things, the Terms congratulatory letter and a credential certificate. The
and Conditions address post-examination questions and letter confirms that you successfully completed the DCDC
discussions. It states: “…I certify that I will not provide, certification process and also gives instructions on how to
receive, or release any confidential examination information obtain the DCDC logo and digital stamp. The certificate will
and/or materials (including, but not limited to: recording, be sent 4-6 weeks after the exam. If you have a mailing
copying, disclosing, sharing, publishing, or otherwise address outside the U.S., please expect 8-10 weeks for
transmitting exam information by any means and for any receipt of your certificate packet. You can also download
purpose) or participate in fraudulent test-taking practices.” an electronic version of your certificate online through your
credential dashboard.
Any such discussion would be a potential violation of the BICSI
Terms and Conditions and could affect the status of your Retest Information
credential, up to and including revocation of your credential There is a 30-day waiting period between each unsuccessful
or permanent suspension from any BICSI credential exams. exam attempt. After a third unsuccessful attempt, a 90-day
waiting period will begin. You may be allotted additional
Passing Score attempts after the 90-day waiting period if your exam
The DCDC exam is designed to identify candidates with eligibility period is still valid.
proficiency in the necessary competencies and knowledge
that drives success in the ICT industry. The passing score Each exam retest requires the appropriate exam retest fee. If
for the DCDC exam is determined by a sound psychometric you do not pass the exam within your exam eligibility period,
analysis. The passing score is established through a you can reapply for the exam by submitting a new application.
process called standard-setting, during which a selected
panel of experts from the ICT field who currently hold Comments
the DCDC credential conduct a systematic evaluation of If you would like to provide a comment on a specific question
the test content. The panel discusses the qualifications on the exam and have it reviewed by the RCSC, you may do
for certification and makes a judgment on the level of so by making a comment in the exam using the comment
knowledge an individual needs to be successful on the job. feature. If you answer the question incorrectly and the
Their expert judgment is translated to a specific passing committee determines a re-score, changing your final score
score on the exam using the statistical Angoff Method, from fail to pass, BICSI’s Credentialing Department will notify
a commonly used method in the credentialing industry. you by email within 30 days of your exam. The time spent on
commenting on questions is allotted in the 2-hour exam
Your performance on the DCDC exam will be measured total time and only comments made during the exam will
against this predetermined standard. Your performance be reviewed.
will not be measured against the performance of
other individuals.

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 DCDC CREDENTIALING PROCESS

PHASE 5: RECERTIFY

STATUS DEFINITION
Active The status of a current credential.

Grace Period The period between expiration of a credential and 90 days post expiration
of that credential.

Inactive The period after your grace period of 90 days through one year
Suspended Period post-expiration of that credential.

Expired The status of a credential greater than one year from expiration of
that credential.

Reinstatement The RCSC will review and vote on reinstatement requests of which have been
provided documentation of undue hardship preventing recertification during
the standard recertification and suspension period.

Re-examination After a credential has lapsed for greater than one year from the expiration
date and has not been approved for reinstatement.

DCDC Credential Registration Period

Your DCDC credential is valid for three complete calendar years, with an expiration date of
31 December. Your credential will be valid for the remainder of that calendar year in which you first
passed the exam plus an additional three years, regardless of the month in which you passed the
exam. For example, if you earned your DCDC certification on 20 September 2021, your credential
expiration date would be 31 December 2024.
Recertification Requirements
Recertification is an important part of any respected certification program and it is required to
maintain a certification after passing the exam. Recertification helps to ensure the validity and
credibility of the DCDC credential. BICSI views learning as a life-long endeavor and places an emphasis
upon continuing education as part of maintaining your DCDC status.
It is the DCDC‘s professional responsibility to ensure that all requirements and conditions for
recertification are satisfied and submitted to BICSI prior the credential period ending. BICSI issues
recertification reminders as a courtesy, but it is the credential holder who is ultimately responsible for
keeping track and documenting continuing education credits (CECs) and any other requirements of the
recertification process.
Within each three-year designation period, beginning when the exam is passed, all DCDCs must obtain
a minimum of 36 approved CECs to recertify. If you do not recertify by your designation period end
date, you may no longer use your DCDC credential or represent yourself as certified.

Page 18
DCDC CREDENTIALING PROCESS

Recertification Fees PRICES* DETAILS

Recertification Fee $200 - BICSI Member Fee applies to participate in the recertification process.
(Online) $325 - Nonmember A completed recertification application must be submitted
online, along with payment.

Recertification Fee $230 - BICSI Member Fee applies to participate in the recertification process.
(Paper) $355 - Nonmember A completed recertification application must accompany
the payment.
Recertification Late Fee $175 Fee applies to recertification applications submitted 91-120
(91-120 Days) days past the credential expiration date.

Recertification Late Fee $300 Fee applies to recertification applications submitted

(121-364 Days) 121-364 days or more past the credential expiration date.

Reinstatement Fee $300 Fee applies to credential reinstatement.

Duplicate Certificate $25 - BICSI Member Fee applies to requests for mailed duplicate certificates.
$35 - Nonmember
*Pricing is subject to change without notice.

Page 19
RECERTIFICATION AUDIT

BICSI has implemented a Recertification Audit Policy. Your CEC submissions are subject to random audit no later than
30 days after you recertify your credential.

ALL CREDENTIAL HOLDERS ARE SUBJECT TO AN AUDIT.

As a credentialing body, BICSI requires certification maintenance to protect the quality and integrity of the certification
programs. Knowledge and skills required for competent occupational and professional performance change over time.
This maintenance process encourages credential holders to remain current in their field, it increases confidence among
the public, employers and other stakeholders.

BICSI requires those holding a BICSI credential to participate in certification maintenance by adhering to the recertification
requirements for the credential and to adhere to the Continuing Education Credit (CEC) Program at bicsi.org/cec in order to
retain their certification.

As a BICSI credential holder, you have consented to the policies, processes and procedures of BICSI’s credentialing program
which includes the Continuing Education Credit Program and adherence to the terms of the audit process. This means that
all CEC documentation has been reviewed by you and that you are acting in accordance to these policies and procedures.

The recertification audit serves as a method to ensure that credential holders are meeting the minimum standards to
maintain the knowledge and skills needed to remain current in the field of Information and Communications Technology
(ICT) in cable infrastructure and design.

Please continue to submit CECs and supporting documentation as you earn them to easily keep up with the audit process.
Please maintain copies of your records for 6 (six) months after recertifying your credential in case you are randomly selected
for an audit.

Page 20 Page 20
AFTER BECOMING A DCDC

Use of the Designation

Professionals who have met the certification standards defined by BICSI and who maintain their credential through the
recertification process are authorized to use the DCDC designation, including a DCDC stamp.

Adding your DCDC credential to your professional profile will draw special attention to your achievement, and to the time
and discipline involved in pursuing and attaining your goal. You may include your credential on business cards, in resumés,
on your personal web pages, in bylines for articles or blog posts, and in email signatures.

DCDC Stamp
We encourage you to use your DCDC stamp whenever appropriate. You may view the full “How to Use your Stamp/Logo” here.
You are eligible to receive a complimentary digital DCDC stamp by emailing your request to [email protected]. You are
also able to purchase a self-inking stamp through RS Rubber Stamps & Engraving*. The order form to complete is located on
your credential dashboard on your BICSI Profile.

*A copy of your credentialing certificate must be included as proof of credential to process your order.

Credential Verification
The names of current credential holders are not considered confidential and may be published by BICSI. Published information
may include name, city, state, country and organization. The names of all professionals holding the DCDC certification will be
automatically listed in BICSI’s online Credential Holder Search Directory, searchable by city, state and country. It can be found
online at bicsi.org/verify.

Records Retention
BICSI retains paper documentation for two years. You must retain copies of all documentation sent to BICSI.

Certificate Frame
Show your BICSI certification pride by ordering a high-quality frame for your new certificate. Visit: framingsuccess.com and
type "BICSI" in the search field.

Page 21
 AFTER BECOMING AN DCDC

Reinstatement Policy for Lapsed Credential Holders

Reinstatement of a lapsed credential is allowed under certain circumstances. Eligibility is available to any credential
holder who has lapsed recertification for no more than two terms past the credential’s original expiration date and the
procedures to reacquire your credential is as follows:

Option 1
• Retest.

Option 2
• Provide documentation for the continued work of a DCDC performed over the lapsed period.
◦ List any ICT training attended during the lapsed period.
• Attend and complete the DC102 class.
• Pay reinstatement fee.

Reinstatements: The credential will remain in expired status until the completion of the requirements outlined in this
policy. The lapsed credential amnesty reinstatement opportunity is available to a lapsed credential holder one time only.
Any future lapsed periods will require a retest to earn certification.

Recertification Suspension Policy

A suspension period is intended to allow you the opportunity to complete your expired credentials’ recertification
requirements without the loss of the credential. The expired certification will instead be suspended (invalid) until
all recertification requirements have been satisfied as defined below.

The suspension shall be provided automatically after 90 days past the expiration date.

You will receive notice of expiration and placement into

the suspension period. The suspension shall expire one
year from the certification’s original expiration date.

The suspension period will not alter the recertification The reduction of a wired infrastructure
period dates or change the certification’s original
expiration date. BICSI’s website will indicate the
and the growth of data centers
credential holder’s suspended certification during any for ‘cloud’ computing has provided
suspended period. If proof of the suspension period is a guaranteed path for a DCDC™
required by someone other than the credential holder credential in the near future.
(i.e. client or employer), you may log into your BICSI
profile for status of your certification.

To view the Suspension Policy, in it's entirety, as well

as the conditions of suspension, please visit the BICSI – K. Rex Mayfield, RCDD, DCDC, NTS, RTPM
Credentialing webpage at bicsi.org/recertify. Principal, Executive Communications
Group
Memphis, TN, USA

Page 22
General Policies and Procedures

Code of Ethics and Professional Obligations

BICSI has established the Ethics Committee, the Code of Ethics and a list of Professional Obligations to reinforce the Code.
The Code of Ethics is as follows: It is important that the BICSI members and credential holders exhibit the highest
principles of ethical and professional behavior in the provision of their products and services associated with the
information and communications technology (ICT) industry and in their professional interactions associated with
BICSI or BICSI events.

The below listed Professional Obligations serve as guidelines to assist members and credential holders to understand the
meaning of the Code of Ethics. Adhering to these Professional Obligations will enhance public confidence in the integrity
and service of BICSI members and credential holders.

Adherence to the 12 Professional Obligations is mandatory.

As a BICSI member and/or BICSI credential holder, I have an ethical and professional obligation to the association, the
ICT industry and its consumers. I therefore pledge to:

1. Maintain a high standard of professional conduct. 8. Maintain the confidentiality of privileged information
entrusted or known to me by virtue of my profession
2. Protect and enhance the reputation of the BICSI or position in accordance with all applicable laws
organization, the credentialing program and and/or agreements.
any credential held, through my actions.
9. Be accurate and truthful in my dealings with clients and
3. Not misrepresent my BICSI credential(s) nor willingly not misrepresent the quality, availability or ability of the
allow others to represent or use my credential(s). services I provide.

4. Adhere to all relevant codes, laws, ICT industry standards 10. Be accurate, honest and truthful in the presentation of
and BICSI methodologies. all educational material or in the preparation of material
orders and product availability.
5. Serve all members of the public impartially, providing
no substandard service, based on age, race, national 11. Provide unbiased, accurate and objective assessments
origin, color, gender, sexual orientation, disability or for all safety and operational deficiencies that may be
religious belief. discovered during the performance of my services.

6. Refrain from knowingly misrepresenting or misstating 12. Refrain from using false and misleading statements or
any other individual’s qualifications, abilities or malicious actions that might injure another person’s
accomplishments. reputation or bring harm to their person or property.

7. Respect a client’s decision in the selection of competitive

services and continue to offer and provide that client
with quality services, when requested.

Page 23
General Policies and Procedures

BICSI Credential’s Appeal Process

An appeal should be sent to BICSI’s Liaison emailed to [email protected] Attn: RCSC Staff Liaison, within 14 calendar
days from the date on the denial notification.

When a notification of intent to appeal has been received by the Staff Liaison, the RCSC Appeals Panel will be notified of
the intent to appeal. The Staff Liaison will prepare a package of the related data and supporting documents and send to
the Appeals Panel, within 7 calendar days.

This Appeals Panel shall reach a decision no later than 30 calendar days from the original receipt of the appeal. During the
review of an appeal, should a member of the panel have a conflict of interest, that member must recuse themselves and an
alternate will be assigned.

Appeals Panel
The Appeals Panel is comprised of the RCSC Chair, Vice-Chair, Secretary and Staff Liasion (non-voting).

Acts as a primary body to review appeal issues and requests made to the RCSC and may request investigations and/or
further research into an issue before making a determination. Panel shall review facts of a denied reinstatement
of credential(s), denial of certification exam application or exam challenge.

The Appeals Panel has three (3) options:

• Uphold the original decision.
• Amend the original decision backed by further review.
• Deny the appeal.

All Appeals Panel decisions are considered one-time exceptions and DO NOT represent a permanent policy change
unless the RCSC subsequently formally approves a permanent change.

Page 24
 BICSI ANTITRUST STATEMENT
BICSI believes strongly in competition. U.S. antitrust
laws are the rules under which our competitive system
operates. It is BICSI’s policy to comply in all respects
with the antitrust laws.

Association meetings or workshops by their very nature

bring competitors together. Accordingly, it is necessary
to avoid discussions of sensitive topics. Agreements to
fix prices, allocate markets, engage in product boycotts
and to refuse to deal with third parties are automatically
illegal under the antitrust laws. It does not matter what
the reason for the agreement might be.

Accordingly, at any association meeting discussions of

prices (including elements of prices such as allowances
and credit terms), quality ratings of suppliers, and
discussions that may cause a competitor to cease
purchasing from a particular supplier, or selling to
a particular customer, should be avoided. Also, there
should be no discussion that might be interpreted as
a dividing up of territories.

An antitrust violation does not require proof of a formal

agreement. A discussion of a sensitive topic, such as
price, followed by action by those involved or present
at the discussion is enough to show a price-fixing
conspiracy. As a result, those attending an association-
sponsored meeting should remember the importance
of avoiding not only unlawful activities, but even the
appearance of unlawful activity.

For more information:

bicsi.org/credentialing

Questions:
TM
Phone: +1 813.979.1991 or 800.242.7405
(USA & Canada toll-free)
Email: [email protected]
©
­­ Copyright BICSI, 2021 July. All rights reserved.
BICSI is a registered trademark of BICSI, Inc.The
DCDC Certification Handbook and its contents are
the property of BICSI.