Healthweigh: Installation & Operation Manual

Healthweigh
TM
Medical/Health Scales
Installation & Operation

Manual
102392
Contents
About This Manual ................................................................................................................................... 1

1.0 Physician Scale ........................................................................................................................... 3
1.1 Scale Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.0 Handrail Scale ............................................................................................................................. 5
2.1 Scale Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.0 Wheelchair Scale ........................................................................................................................ 7
3.1 Scale Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4.0 Platform Scale ............................................................................................................................. 9
4.1 Scale Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5.0 Chair Scale ................................................................................................................................ 10
5.1 Scale Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
6.0 Scale Configuration ................................................................................................................... 11
6.1 Numeric Data Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
6.2 Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
7.0 Scale Calibration ....................................................................................................................... 16
8.0 Scale Operation ......................................................................................................................... 17
8.0.1 Weighing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
8.0.2 Using the Body Mass Index (BMI) Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
8.0.3 Using the Tare Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
9.0 RS-232 Communication ............................................................................................................. 19
9.1 Sample and Explanation of ESC Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
10.0 Troubleshooting & Testing......................................................................................................... 24
10.1 Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
11.0 Maintenance .............................................................................................................................. 27
11.1 Basic Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
11.2 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
12.0 Healthweigh Specifications ...................................................................................................... 28
13.0 Healthweigh Limited Warranty .................................................................................................. 29
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Copyright 2007, Rice Lake Weighing Systems. All rights reserved. Specifications subject to change without notice.
October 2007
ii Healthweigh™ Scales Installation & Operation Manual
About This Manual
The Healthweigh™ line of scales is used in hospitals, nursing homes, clinics, doctor’s offices and fitness clubs.
This manual covers the various models of the Healthweigh line and is intended to familiarize the user with the
model’s specifications, setup, calibration, operation, maintenance and troubleshooting of each unit.
The various Healthweigh products covered in this manual include:
• Physician Scale
• Handrail Scale
• Wheelchair Scale (photo not shown)
• Platform Scale (photo not shown)
• Chair Scale
Some sections of this manual, like basic calibration, configuration, troubleshooting, maintenance, warranty, and
applicable certifications are identical for each Healthweigh scale since they all use the same indicator. The user
will be referred to those sections individually.
Authorized distributors and their employees can view or download this manual from the Rice Lake
Weighing Systems distributor site at www.ricelake.com/health.
Figure 0-1. The Healthweigh Line of Scales
As with all types and models of the Healthweigh line and to prevent injury to patients and damage to your scale,
please follow these instructions carefully:
• Do not transport the scale while the platform is loaded.
• Do not drop the scale or subject it to violent shocks.
• For accurate weighing, the scale must be placed on a flat, stable surface.
• For accurate weighing, verify proper operation according to the procedure described in this manual.
• Do not use around flammable liquids.
• Operation at other voltages and frequencies than specified could damage equipment.
1
AC Power Connections
The Healthweigh line of scales has a 120 VAC adaptor or 230 VAC adaptor to use when power is readily
available. The AC power adaptor plugs into the back of the indicator as shown in Figure 0-2.
Connect AC
power source
here.
RS-232 Port
Connection
Store the 120 Store the 230

VA C a d a p t o r VAC adaptor
here when not here when
in use. not in use.
Figure 0-2. AC Power and RS-232 Connection Site
The AC adaptor, when not in use, plugs into the back housing of the Healthweigh indicator. Figure 0-2 shows
that location.
The Healthweigh line of scales is capable of running its internal sealed lead-acid rechargeable battery if no
additional power source is available. Battery life is approximately 75 hours. If the LO Bat indicator is showing on
the display, recharge battery or connect scale to an AC power source as soon as possible for accurate weighing.
RS-232 Connections
The Healthweigh line of scales is equipped with an RS-232 interface port which enables the unit to be connected
to a PC. By using the RS-232 port, weight retrieval information including units of measurement can be sent to the
PC.
Figure 0-2 shows the RS-232 port location. An optional RS-232 cable (PN 100719) is available should you
choose to use RS-232 capabilities.
Further information on RS-232 communications refer to Section 9 on page 21.
2 Healthweigh™ Scales Installation & Operation Manual

1.0 Physician Scale
The Healthweigh physician scale is available in three different styles which include:
• Eye Level
• Waist Level
• Floor Level
Figure 1-1. Physician Scale Model - (Floor Level Shown)
Each scale is designed to provide accurate, reliable and repeatable weight measurements and has features that
enable a fast and convenient weighing process. The eye and waist level model scales are also designed with a
large hook handle and two heavy-duty rear wheels for easy portability.
1.1 Scale Setup

Scale setup is basically the same for all three models of the Healthweigh physician scale.
Tools needed for setup include:
• 6 mm hex Allen key (included)
• 4 mm hex Allen key (included) - needed for height rod only
Use the following steps to set up the scale.
1. Remove the scale out of the packaging material that it came in.
2. Unfold and set upright.
3. Tighten the hex screw head very firmly into the hinge at the base of the scale using the 6 mm Allen key
to help stabilize the scale.
4. Assemble the height/measuring rod (for the eye level model only).
Insert the rod into the pillar base slot and feed the screw into the hole. Using the 4 mm Allen key, tighten
the height rod to the scale from the back.
5. For AC operation, connect the AC adaptor cable to the back of the indicator and the AC adaptor plug to
a power source.
Physician Scale 3
All Healthweigh scales with the same indicator automatically use the rechargeable batteries to go into
recharge mode when the AC adaptor is connected to a power source. When the battery is completely
recharged, the LED changes from red to green color as shown in Figure 1-2.
LED indicator light

that the battery is
charged.
Figure 1-2. LED Light Location
6. To check for scale alignment, put the scale on a flat surface and look at the round spirit level on the base
of the scale. The scale is aligned when the air bubble is immediately in the center of the circle. If the air
bubble is not centered, unscrew and adjust the scale legs until the air bubble is centered. Ensure that the
scale is not resting on its wheels that are used for portability.

2.0 Handrail Scale
The handrail scale is designed for weighing bariatrics and ensures sound accurate weighing information. A
non-skid platform paired with side rails assists persons who need extra support and safety. The scale is set up to
use motion sensing weighing technology, to determine the actual weight of a moving patient. The weight is
displayed on the indicator and can be displayed in pounds or kilograms.
Figure 2-1. Handrail Scale
2.1 Scale Setup

Use the following steps to set up the scale.
1. Remove the scale out of the packaging material that it came in.
2. Unfold and set upright.
Figure 2-2. Set up Sides to a Vertical Position
Handrail Scale 5
3. Screw in all four legs.
4. Attach the wrap-around rails.
5. Tighten the hex screw head using the 6 mm Allen key to stabilize the scale.
a power source.
The rechargeable batteries automatically go into recharge mode when the AC adaptor is connected to a
power source. When the cable is inserted into the power source, the LED lights up red. When the battery
is completely recharged, the LED changes from red to green color as shown in Figure 1-2 on page 4.

3.0 Wheelchair Scale
The Healthweigh wheelchair scale is a user-friendly, quality scale, designed for safe weighing of the handicapped
and mobility challenged individuals. Movement compensating technology ensures sound, accurate weighments.
The scale has roll on ramp access, and a non-skid rigid platform and two rear heavy duty wheels for easy
manueverability.
Figure 3-1. Wheelchair Scale (with handrail and without handrail models shown)
The scale is set up to use motion sensing technology, to determine actual weight of a moving patient. The weight
can be displayed in either pounds or kilograms and you can enter a tare weight. Section 8.0.3 on page 20 of this
manual explains the scale operation and how to obtain a tare weight.
The wheelchair scale has a unique folding feature that enables easy transportation and simplifies assembly,
avoiding the need for field wiring and recalibration. All that is required is to open the packaging and unfold the
scale.
3.1 Scale Setup

Use the following steps to set up the digital wheelchair scale.
1. Take the scale out of the packaging.
2. Unfold into a horizontal position.
Figure 3-2. Unfold Scale Base
Wheelchair Scale 7
3. Screw in all four legs.
4. Tighten the four screws using the 6 mm Allen key to stabilize the scale.
5. For AC operation, connect the AC adaptor cable into the back of the indicator and the AC adaptor plug
to a power source.

4.0 Platform Scale
The Healthweigh platform scale is designed for weighing animals or people and has a non-skid rigid platform for
safe weighing. Movement compensating technology ensures sound, accurate weighments.
Figure 4-1. Platform Scale
The Healthweigh platform scale comes with a large stand-alone LCD display that can be set on a table, floor, or
mounted on a wall using a built in bracket for mounting.
4.1 Scale Setup

No tools are needed to set up the Healthweigh digital platform scale. It comes complete out of the box.
For AC operation, connect the AC adaptor cable into the back of the indicator and the AC adaptor plug to a
power source.
The rechargeable batteries automatically go into recharge mode when the AC adaptor is connected to a power
source. When the cable is inserted into the power source, the LED lights up red. When the battery is completely
recharged, the LED changes from red to green color as shown in Figure 1-2 on page 4.
Platform Scale 9
5.0 Chair Scale
The Healthweigh chair scale is an easy to handle, quality scale designed for safe and convenient weighing of
patients. Advanced motion-sensing technology compensates for any movement during the weighing process,
ensuring sound, accurate weighing information.
The scale includes a durable rigid plastic (basic model) or a padded seat (premium model). Both models come
with arm supports that fold up for easy entry or exit. Also included are two large wheels and a handrail for easy
mobility.
Figure 5-1. Chair Scales (basic model and premium models shown)
5.1 Scale Setup

Use the following steps to set up the Healthweigh chair scale.
1. Remove the ready assembled chair scale out of its packaging.
a power source.
3. To check scale alignment, put the scale on a flat surface and look at the round spirit level on the bean at
the back of the scale. The scale is aligned when the air bubble is immediately in the center of the circle.
If the air bubble is not centered, unscrew and adjust the scale legs until the air bubble is centered.

6.0 Scale Configuration
Options and parameter setup are done through the scale configuration section and is used for setting values and
various parameters and options that are essential for the functioning of the system. Entry into this mode is
possible only when the scale is turned off.
6.1 Numeric Data Entry

Use the Kg-Lb key to change the numeric data entry while setting up the various configuration parameters and
while in calibration mode.
Use the following steps:
1. Press and hold the Kg-Lb key, the rightmost digit on the display will begin to increment.
2. Release the Kg-Lb key to stop the increments.
3. A double click on the Kg-Lb key will cause the right hand digit to move one place to the left.
4. Repeat steps 1-3 until the desired number is reached.
6.2 Programming Mode

To get into the programming modes, hold the Kg-Lb key and the On-Off/Zero key simultaneously until IDENT
appears on the display.
To change from one parameter to the next, you must press once on the REWEIGH key.
To change the value of the parameter, use the Kg-Lb key.
From the SAVE phase: press the REWEIGH key to exit and save the modified date. DONE appears for one or two
seconds followed by Start and the display enter into weighing mode and is ready to start the weighing process.
Various parameters can be set up while in programming mode.
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Table 6-1. Programming Mode Menu Structure
Scale Configuration 11
The following table lists the various display messages and sequence when setting up the scale.
NOTE: <-> means that you can toggle between two keys.
Step Function Display Available Parameters

1 With the scale turned Enters into StArt Scale automatically advances to Step
off, simultaneously programming mode 2.
press the
On-Off/Zero and
Kg-Lb key.
2 Indentifies the IdEnt<->11135 Press the REWEIGH key to advance
software ID to the next function.
3 Allows selection of dOt<->000.0 To change the position of the decimal
decimal point setting Default = 0.0 point, press the Kg-Lb key to toggle
through the various options. To
advance to the next function, press the
REWEIGH key.
4 This indicates the FULL<->XX.XXX Use the numeric data entry (explained
maximum allowed Default= 600 Lb in Section 6.1 on page 11) to change
weight. Any weight the value. To advance to the next
above this value will function, press the REWEIGH key.
cause StOP to appear
on the display while in
the weighing mode.
5 Display divisions rOUnd<->XXXX To change the display divisions, press
Default = 0.2 Lb the Kg-Lb key to toggle through the
various options.
0.2, 0.5, 1.0, 2.0, 5.0, 10.0, 20.0.
To advance to the next function, press
the REWEIGH key.
6 Double ranges limit drAnGe <-> 0 This parameter is preset from the
factory. To advance to the next
function, press the REWEIGH key.
7 Weight algorithm initial A tOL <-> 0 This parameter is preset from the
tolerance factory. To advance to the next
8 Weight algorithm initial A LEn <-> 8 This parameter is preset from the
exponent factory. To advance to the next
9 Weight algorithm A t INE <-> 10 This parameter is preset from the
maximal exponent factory. To advance to the next
Table 6-2. Programming Mode Menu

10 Message style on MESS <-> WEIGH This displays the message that will
weight algorithm show on the indicator display. To
change the message, press the Kg-Lb
key.
WEIGH,
LIVE,
------
------
the REWEIGH key.
11 This allows for setting BAUd <-> To change the baud rate, use the
the baud rate of the Default - 9600 numeric data entry as shown in
RS-232 connection Section 6.1 on page 11.
the REWEIGH key.
12 Optional features OP1 = 1 Hold the Kg-Lb key for browsing
Option 1 allows the through the options. Double click on
selection of unit of the Kg-Lb key to change the options
measure (UOM) in value or
calibration and to advance to the next function, press
programming. the REWEIGH key.
OP1 = Unit of measure (UOM) in
calibration and programming.
0=Kg
1=Lb
Option 2 allows the OP2 = 0 Hold the Kg-Lb key for browsing
scale to work only in through the options. Double click on
Kg. the Kg-Lb key to change the options
value or
to advance to the next function, press
the REWEIGH key.
0=Disable
1= Enable
This option works only if Option 3 is
disabled
Option 3 allows the OP3 = 0 Hold the Kg-Lb key for browsing
scale to work only in through the options. Double click on
Lb. the Kg-Lb key to change the options
value or
the REWEIGH key.
0=Disable
1=Enable
Option 4, the scale OP4 = 0 Hold the Kg-Lb key for browsing
must be stable to through the options. Double click on
show a Kg or Lb the Kg-Lb key to change the options
weight reading. You value or
can enable or disable to advance to the next function, press
this. the REWEIGH key.
0=Disable
1=Enable Note: won’t show lb or kg
until the scale is at a standstill.
Option 5 allows for live OP5 = 0 Hold the Kg-Lb key for browsing
or dynamic weighing through the options. Double click on
the Kg-Lb key to change the options
value or
the REWEIGH key.
0=Disable
1=Enable
Option 6 allows you to OP6 = 1 Hold the Kg-Lb key for browsing
either enable or through the options. Double click on
disable the hold the Kg-Lb key to change the options
function on the scale value or
the REWEIGH key.
0=Disable
1=Enable

Option 7 allows you to OP7=0 Hold the Kg-Lb key for browsing
either enable or through the options. Double click on
disable the baby scale the Kg-Lb key to change the options
function. value or
the REWEIGH key.
0=Disable
1=Enable
Option 8 allows you to OP8 = 1 Hold the Kg-Lb key for browsing
choose between 9 through the options. Double click on
volts and 6 volts the Kg-Lb key to change the options
value or
the REWEIGH key.
0=9 volts
1=6 volts
13 Determines the t-OFF <-> 5 Press and hold the Kg-Lb key to scroll
automatic shut off through the furthest right hand digit on
time when the scale is the display (0-9). If you want a value
not in use. Options are from 10 to 19, with the display sitting
between one and 20 at 1, double press the Kg-Lb key and
minutes. 10 appears. Press and hold the Kg-Lb
This is used when the key to begin scrolling 10-19. If you
unit is battery want a value of 20, with the display
operated. sitting at 2, double press the Kg-Lb
key and 20 will appear.
the REWEIGH key.
14 StArt or SAvE If no changes were made in the
parameters the display will
automatically show StArt and then
returns to normal weighing mode.
If a parameter was changed, the
display will show SAvE then press
REWEIGH to save the new
parameters.
7.0 Scale Calibration
Before you can calibrate the scale, verify and set all scale parameters which are noted in Section 6.0, Scale
Configuration.
To do a calibration on the Healthweigh line of scales, the scale must be turned off. Once the scale is turned off,
press the Kg-Lb + REWEIGH + On-Off/Zero keys simultaneously. Hold those keys until LOAD appears on the
display alternating with the suggested weight for calibration.
NOTE: The calibration weight must be no less than 60 lb (28 kg) and no more than 300 lb (135 kg).
The following chart illustrates the calibration procedure.
1 With the scale turned Enters into calibration StArt The scale automatically advances to
off, simultaneously mode Step 2.
press and hold the
Kg-Lb, On-Off/Zero,
and REWEIGH keys.
2 Sets the value of the LOAd <-> XXX.X Use the numeric data entry (explained in
calibration weight Section 6.1 on page 11) to set a
you are going to use calibration weight.
for calibrating the To advance to the next function, press
span value of the the REWEIGH key.
scale.
3 CLEAr Clear the platform and be sure of the
scale’s stability.
the REWEIGH key.
4 ----- Place the requested weight on the scale.
PUT<->XXXX This will display for a few seconds.
the REWEIGH key.
5 CAL This will be displayed for a few seconds
FAC tOr <-> X.XXX and shows the current calibration factor.
the REWEIGH key.
6 SAvE The scale displays that it has saved that
calibration value.
Remove the calibration load from the
tray.
the REWEIGH key.
7 dONE To save the new calibration, press the
REWEIGH key.
8 StArt Press the ZERO key to exit without
saving the calibration.
Table 7-1. Calibration Menu

8.0 Scale Operation
The scales have the capability of performing different operations beyond just calculating weight. The various
operating instructions are described below.
8.0.1 Weighing
Use the following steps to weigh a person.
1. Press the On-Off/Zero key to turn on the scale and 0.0 will appear on the display.
2. Ask the patient or person to step onto the scale. The display shows WEIGH, then the person’s weight, and
beeps to indicate the end of the weighing process.
3. To reweigh, press the REWEIGH key.
4. To change the display from Kg to Lb and vice-versa, press the Kg-Lb key.
5. To turn off the scale, press and hold the On-Off/Zero key for at least three seconds.
8.0.2 Using the Body Mass Index (BMI) Function
Body mass index (BMI) is the relationship between weight and height associated with body fat and health risk. It
is a reliable indicator of body fatness for people and even though BMI does not measure body fat directly,
research has shown the BMI correlates to direct measures of body fat. BMI is an inexpensive and
easy-to-perform method of screening for weight categories that may lead to health problems for adults.
Calculating BMI is one of the best methods for population assessment of overweight and obesity. Because
calculation requires only height and weight, it is inexpensive and easy to use for clinicians and for the general
public.The calculation is based on the following formulas:
Calculate BMI by dividing weight in pounds (lbs) by height in inches (in) squared and multiplying by a
conversion factor of 703.
Example: weight = 150 lbs, height = 5’5 (65")
Calculation: [150 ÷ (65)2] x 703 = 24.96
The standard weight status categories associated with BMI ranges for adults are shown in the following table.
BMI Weight Status
Below 18.5 Underweight
18.5 - 24.9 Normal
25.0 - 29.9 Overweight
30.0 and Above Obese
Table 8-1. Standard Weight Status
The following examples show weight ranges, the corresponding BMI ranges and the weight status categories for
a sample height.
Height Weight Range BMI Weight Status
5’9” 124 lbs or less Below 18.5 Underweight
125 lbs to 168 lbs 18.5 to 24.9 Normal
169 lbs to 202 lbs 25.0 to 29.9 Overweight
203 lbs or more 30 or higher Obese
Table 8-2. BMI Ranges and Weight Status Example
Use the following steps in determining the BMI.
1. To use the BMI function, weigh the patient as described in Section 8.0.1 and then press the BMI key if
weighing in Lbs. The default height of (5 feet) appears on the display. Use the up or down arrows to
increase the feet height by one foot increments). Press the BMI key again to display inches (default is 7.0
inches) Again, use the up or down arrows to increase or decrease the inches height by 0.5" increments.
The final height value will be displayed as ie: 5-07.5 = 5’ 7.5".
Scale Operation 17
2. If you are weighing in Kgs, the default will be 170.0 cm. Use the up or down arrows to increase or
decrease by 0.5 cm increments.
3. To see the patient’s calculated BMI, press the BMI key again. The BMI appears.
4. To cancel the BMI display, press the BMI key.
8.0.3 Using the Tare Function
You can use the tare function for deducting an extra weight (such as a wheelchair, or medical equipment attached
to the patient) in a weighing operation.
Use the following steps to use the tare function.
1. With the scale set to 0.0, place the extra load on the scale. The display shows WEIGH and then the weight
of the load.
2. Press and hold the TARE key for three seconds. The display returns to 0.0 and TARE appears on the left
side of the display.
3. Remove the load from the scale. The weight of the load appears with a negative symbol to the left of it.
4. Ask the patient to step onto the scale with the load. The display then shows the patient’s weight without
the weight of the load.
5. The weight of the load remains stored in memory, so you can continue to weigh patients who are
carrying the same tare weight. For example, when using the same wheelchair for weighing more than
one patient.
6. To cancel the tare weight, remove all weight from the scale, and press the TARE key again. TARE then
disappears from the display and the display returns back to 0.0. The tare weight is also cancelled when
the scale is turned off.
Use the following steps to enter a tare without placing that item on the scale. An example of this would be if
you’ve got a patient in a wheelchair and the wheelchair has a known weight (has been tagged) you can enter that
weight manually.
1. With the scale set to 0.0, press and hold the TARE key so that the tare display comes up and then defaults
to 33.0 Lb (15.0 Kg).
2. Use the up or down arrows to scroll through to get the known weight of the wheelchair for example.
Once the known weight is reached, press the TARE key one more time and it will remember that weight.
3. Then you can accurately weigh the patient.

9.0 RS-232 Communication
The Healthweigh scale line comes with an RS-232 port which enables weight and unit of measure data to be
transmitted for full integration into electronic medical records or for diagnostic testing of the battery life, load
cells, etc. The scale will only transmit data upon receiving the proper command set.
You can test the command set and review the scales’ response using either PROCOMM Plus or the Healthweigh
files found on our web site, www.ricelake.com/health. If using PROCOMM Plus, we recommend you set up
"hot" keys for the commands. Refer to Table 9-1 for a listing of those commands.
Healthweigh scales use an Escape Protocol for communicating between the scale and the PC using serial port 1.
An Escape Protocol is where the escape <ESC> is used to indicate that there is a command following and not just
data.
Table 9-1 lists a complete list of ESC commands that are used with the Healthweigh line of scales.
Command/ ESC value with
Response ESC Character Parameters Description
Reading R R This value tells the PC that the scale is sending a reading. Immediately
following this will be the value that is sent
Example: <ESC>R<ESC>E
<ESC>R<ESC>W0200.5<ESC>Nm<ESC>E
Weight W Wnnn.n This is the patient’s weight (ie: W0200.5 means 200.5 lb). If the scale is
overloaded, the scale will return the value of 999.9.
Units N Nc This indicates in which unit the values have been taken (m=metric,
c=constitutional
End of Packet E E This indicates that the end of the command/data packet has been
(EOP) reached
Diagnostics A Accc This is the request for a diagnostic test on certain parts of the scale
(request) such as the battery life, loadcells, etc.
• AD value (ADC) = E06=AD is too high, E07=AD is too low
• Overload (OVL) = E10
• Battery (BAT) = E4U= (Bat ok) or E4L (Bat Low, but still usable - 1
bar left on the indicator
• Calibration information OK (CAL) = E11=Calibration was not okay
and the user needs to recalibrate.
Diagnostics Z Zccc This will be the response to the diagnostics done on the scale. Values
(response) will include any error codes to indicate what is wrong with the scale, or
all zeros (Z000) to indicate that all is well.
Control (set a C Cccc=c This is to set the value of the scale’s global settings
value) <ESC>CUOM=m<ESC>E will set the unit of measurment to KG
• Unit of measurement (metric or constitutional) (UOM) = c (m or c)
Table 9-1. RS-232 Communication Parameters
If you’re using the Healthweigh files, please follow the instructions below.
1. Go to www.ricelake.com/health and download the Rswin.exe and Inbar.ini files located in the downloads
section of the web site and download them to your computer.
2. Ensure that the scale is connected to the computer via RS-232 cable.
RS-232 Communication 19
3. Double click on the Rswin.exe file and the following screen appears.
Click on FILES
and in dropdown
menu, select
LOAD
CONFIGURATION
as noted in Step 4
Figure 9-1. Rswin Main Screen
4. Click on FILES and in the dropdown menu, select LOAD CONFIGURATION. At this time double click on the
file, Inbar.ini.
5. Click on STRINGS and the following screen appears.
Figure 9-2. Strings to be Used in the RS-232 Transmission
This screen is showing that the function keys are already pre-programmed with command sets. For
example, pressing the F1 key is the same as sending <ESC>R<ESC>E.
6. Click on DISPLAY and in the drop down menu, select either HEX or ASCII.

Examples of what you would see in the HEX screen are shown in Figure 9-3.
Figure 9-3. HEX Screen Example
Examples of what you would see in the ASCII screen are shown in Figure 9-4.
Figure 9-4. ASCII Screen Example
9.1 Sample and Explanation of ESC Protocol
When the scale measures weight and sends this over the communications line to the PC, the string will look like
this.
<SCALE> --------<PC>
&4$3&4$&
3#!,%0#
3FBEJOH
SFRVFTU
&01
DIRECTIONOFCOMMUNICATION
3#!,%0#
&4$3&4$8&4$/N&4$&
3FBEJOH 6OJUPG.FBTVSF.FUSJD
$PNNBOE
&01
8FJHIU
When the user wants to diagnose any problems with the scale, the operator will have to ask the scale to send the
error data (if any exists). This is done with the Diagnostics (request) command and will look like this:
3#!,%0#
&4$"#"5&4$&
%JBHOPTFCBUUFSZ
&01

If the battery is okay, the scale will reply with the following value:
3#!,%0#
&4$;&6&4$&
#BUUFSZJTPLBZ
OPFSSPST
&01
If the battery is critically low, it will reply with:
&4$;&-&4$&
#BUUFSZJTWFSZMPX
6OTUBCMF
&01
10.0 Troubleshooting & Testing
Refer to the following instructions to check and correct any failure before contacting service personnel.
Symptom Possible Cause Corrective Action
Scale does not turn on Dead battery Connect the scale to a power source.
Faulty electrical outlet Use a different electrical outlet.
Bad power supply Replace adaptor.
Questionable weight or the scale does External object is interfering with the Remove the interfering object from the
not zero scale scale.
Display did not show 0.0 before Help the patient off the scale, zero the
weighing scale and begin the weighing process
again.
Scale is not placed on a level floor Ensure the scale is level using the spirit
level on the platform and begin the
weighing process again.
Scale is out of calibration Check the weight with a known weight
value.
Improper tare Place the patient on the scale. Press
REWEIGH. Once the weight of the item
is displayed, press TARE. Place the
patient back on the scale. Press the
REWEIGH button again.
Weighing is performed but the display The patient is not sitting still Ask the patient to be still.
shows WEIGH and REWEIGH every few
seconds; the weighing process takes too
long and no weight is displayed
The display shows a STOP message The load on the scale exceeds the Remove the excess weight and use the
capacity of the scale (220 kg) scale according to manufacture’s specs.
The display shows LO Bat message The battery is low Recharge the battery.
The display shows Err message as
detailed in the table below
Err 2 Low saturation state (low A/D) The load cell is not connected properly.
Check the cables and mechanical
connections. If the problem persists,
replace the set of load cells.
Err 3 High saturation state (high A/D) See Err 2
Err 6 Unstable weight. Cannot calibrate Check the load cells’ mechanical
surroundings and see that nothing
touches them and that the cables are
properly welded.
Err 7 Mathematical error; division by zero. This error will show when trying to
Cannot calculate calibration factor. calibrate the unit with no calibration
weight on the unit.
Calibration settings are messed up Pushed the wrong keys In the programming mode, press and
hold the BMI key for five seconds when
the software version is displayed. The
display shows DEF (default) and all scale
settings default back to factory default
settings. When complete, press the
REWEIGH key to get back to the
beginning menu.
Table 10-1. Troubleshooting Table for the Healthweigh Scale Line

10.1 Test Mode
The test mode menu is a special mode used for checking three very important parameters which are useful in
knowing the system’s state and for troubleshooting. Entry into this mode is possible only when the scale is turned
off. To access the test mode parameter, press and hold the REWEIGH + On-Off/Zero keys simultaneously until
middle arrows appear in the display.
The test mode has three parameters. They are:
• Weighing
• Internal count
• Battery indication.
Alternating between the parameters is performed by pressing the REWEIGH key.
Press the Kg-Lb key to zero the scale in weighing mode.
Press the Kg-Lb + REWEIGH to exit weighing mode.
1PXFS0GG
1PXFS0O0GG
"U 45"35 1SFTTBOE 3&8&*(),FZ

IPME
7FSTJPO
5&45
"%
#"5
'"$503
Figure 10-1. Test Mode Menu Structure
Table 10-2 lists the various display messages when testing the scale.
NOTE: <-> means that you can toggle between two keys.

1 With the scale turned This enters into StArt The scale automatically advances to Step
off, simultaneously the test mode of 2.
press the REWEIGH the scale.
and On-Off/Zero
keys.
2 Identifies the IdEnt <-> 11135 Press the REWEIGH key to advance to
software ID the next function.
3 Shows the current tESt <-> 0.0 To advance to the next function, press the
weight value REWEIGH key.
4 Shows the current A-d <-> XXXX To advance to the next function, press the
A/D count REWEIGH key.
Table 10-2. Test Mode Menu
Troubleshooting & Testing 25

5 Checks for current bAt <-> XXX or nO bAt If the nO bAt is displayed, there are not
battery level batteries in the unit.
To advance to the next function, press the
REWEIGH key.
6 This function FACtOr <-> XXXXX Go through the menu system again or to
sends the unit exit test mode, press the REWEIGH and
back into test Kg-Lb key simultaneously or turn off the
mode again to indicator.
cycle through the
menus again.
Table 10-2. Test Mode Menu

11.0 Maintenance
The following section provides instructions for maintaining and cleaning the Healthweigh line of scales.
Maintenance operations other than those described in this section should be performed by qualified service
personnel.
11.1 Basic Maintenance

Before the first use of the scale and after periods of non-use, check the scale for proper operation and function. If
the scale does not operate correctly, contact qualified service personnel.
Go through the following steps for basic maintenance.
1. Check the overall appearance of the entire scale for any obvious signs of damage, abuse, etc.
2. Inspect the condition of the AC adaptor for cord cracking or fraying or for broken or bent prongs.
11.2 Cleaning
Proper care and cleaning is essential to ensure a long life of accurate and effective operation. Before beginning
the cleaning process, disconnect the scale from the AC power source.
1. Clean all external surfaces with a clean, damp cloth or tissue. Mild soap and water solution may be used.
Dry with a clean soft cloth.
2. Do not immerse the scale into cleaning or other liquid solutions.
3. Do not use Isopropyl alcohol or other solutions to clean the display surface.
Maintenance 27
12.0 Healthweigh Specifications
Power
120 VAC-9VDC-50Hz / 230 VAC-9VDC-50Hz
Battery Type
Sealed lead acid battery
Battery Use
75 hours
Automatic power-off can be configured
Environmental
Operating Temperature
50 to +104°F (14 to 40°C)
Storage Temperature
32 to 158°F (0 to 70°C)
Humidity
85% relative humidity
Capacity and Graduation

Digital Physician Scale
550lb (250kg) 0.2lb (100g)
Digital Handrail Scale

700lb (310kg) 0.2lb (100g)
Digital Wheelchair Scale

700lb (310kg) 0.2lb (100g)
Digital Platform Scale

600lb (270kg) 0.2lb (100g)
Digital Chair Scale

600lb (270kg) 0.2lb (100g)
Certifications and Approvals

RoHS Compliant

13.0 Healthweigh Limited Warranty
Rice Lake Weighing Systems (RLWS) warrants that all RLWS equipment and systems properly installed by a
Distributor or Original Equipment Manufacturer (OEM) will operate per written specifications as confirmed by
the Distributor/OEM and accepted by RLWS. All systems and components are warranted against defects in
materials and workmanship for two years.
RLWS warrants that the equipment sold hereunder will conform to the current written specifications authorized
by RLWS. RLWS warrants the equipment against faulty workmanship and defective materials. If any equipment
fails to conform to these warranties, RLWS will, at its option, repair or replace such goods returned within the
warranty period subject to the following conditions:
• Upon discovery by Buyer of such nonconformity, RLWS will be given prompt written notice with a
detailed explanation of the alleged deficiencies.
• Individual electronic components returned to RLWS for warranty purposes must be packaged to
prevent electrostatic discharge (ESD) damage in shipment. Packaging requirements are listed in a
publication, Protecting Your Components From Static Damage in Shipment, available from RLWS
Equipment Return Department.
• Examination of such equipment by RLWS confirms that the nonconformity actually exists, and was
not caused by accident, misuse, neglect, alteration, improper installation, improper repair or
improper testing; RLWS shall be the sole judge of all alleged non-conformities.
• Such equipment has not been modified, altered, or changed by any person other than RLWS or its
duly authorized repair agents.
• RLWS will have a reasonable time to repair or replace the defective equipment. Buyer is responsible
for shipping charges both ways.
• In no event will RLWS be responsible for travel time or on-location repairs, including assembly or
disassembly of equipment, nor will RLWS be liable for the cost of any repairs made by others.
THESE WARRANTIES EXCLUDE ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT
LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE . N EITHER
RLWS NOR DISTRIBUTOR WILL, IN ANY EVENT, BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
RLWS AND BUYER AGREE THAT RLWS’S SOLE AND EXCLUSIVE LIABILITY HEREUNDER IS LIMITED TO
REPAIR OR REPLACEMENT OF SUCH GOODS. IN ACCEPTING THIS WARRANTY, THE BUYER WAIVES ANY AND
ALL OTHER CLAIMS TO WARRANTY.
SHOULD THE SELLER BE OTHER THAN RLWS, THE BUYER AGREES TO LOOK ONLY TO THE SELLER FOR
WARRANTY CLAIMS.
NO TERMS, CONDITIONS, UNDERSTANDING, OR AGREEMENTS PURPORTING TO MODIFY THE TERMS OF THIS
WARRANTY SHALL HAVE ANY LEGAL EFFECT UNLESS MADE IN WRITING AND SIGNED BY A CORPORATE
OFFICER OF RLWS AND THE BUYER.
© 2007 Rice Lake Weighing Systems, Inc. Rice Lake, WI USA. All Rights Reserved.
RICE LAKE WEIGHING SYSTEMS • 230 WEST COLEMAN STREET • RICE LAKE, WISCONSIN 54868 • USA
Healthweigh Limited Warranty 29

Healthweigh: Installation & Operation Manual

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Healthweigh

Installation & Operation

About This Manual ................................................................................................................................... 1

Figure 0-1. The Healthweigh Line of Scales

Store the 120 Store the 230

Figure 0-2. AC Power and RS-232 Connection Site

2 Healthweigh™ Scales Installation & Operation Manual

Figure 1-1. Physician Scale Model - (Floor Level Shown)

1.1 Scale Setup

LED indicator light

Figure 1-2. LED Light Location

4 Healthweigh™ Scales Installation & Operation Manual

Figure 2-1. Handrail Scale

2.1 Scale Setup

Figure 2-2. Set up Sides to a Vertical Position

6 Healthweigh™ Scales Installation & Operation Manual

3.1 Scale Setup

Figure 3-2. Unfold Scale Base

8 Healthweigh™ Scales Installation & Operation Manual

Figure 4-1. Platform Scale

4.1 Scale Setup

5.1 Scale Setup

10 Healthweigh™ Scales Installation & Operation Manual

6.1 Numeric Data Entry

6.2 Programming Mode

"U 45"35 1SFTTBOE ,H-C,FZ

Table 6-1. Programming Mode Menu Structure

Step Function Display Available Parameters

12 Healthweigh™ Scales Installation & Operation Manual

14 Healthweigh™ Scales Installation & Operation Manual

16 Healthweigh™ Scales Installation & Operation Manual

18 Healthweigh™ Scales Installation & Operation Manual

Figure 9-1. Rswin Main Screen

Figure 9-2. Strings to be Used in the RS-232 Transmission

20 Healthweigh™ Scales Installation & Operation Manual

Figure 9-3. HEX Screen Example

Figure 9-4. ASCII Screen Example

22 Healthweigh™ Scales Installation & Operation Manual

If the battery is critically low, it will reply with:

24 Healthweigh™ Scales Installation & Operation Manual

"U 45"35 1SFTTBOE 3&8&*(),FZ

Figure 10-1. Test Mode Menu Structure

Step Function Display Available Parameters

Troubleshooting & Testing 25

26 Healthweigh™ Scales Installation & Operation Manual

11.1 Basic Maintenance

Capacity and Graduation

Digital Handrail Scale

Digital Wheelchair Scale

Digital Platform Scale

Digital Chair Scale

Certifications and Approvals

28 Healthweigh™ Scales Installation & Operation Manual

Healthweigh Limited Warranty 29

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"U 45"35 1SFTTBOE ,H-C,FZ