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    Hospitality - 1 Assignment

    Uploaded by

    Kunal Prajapati
    This document outlines a hospitality assignment for a hotel management course. It includes instructions for the learner to: [1] Trace the history and compare facilities of two hotel chains; [2] Explain how housekeeping earns revenue and describe amenities in a standard hotel room; [3] Design an updated standard hotel room layout or brochure with off-season packages to attract business. The assignment aims to evaluate understanding of room management, front office services, and using technology to enhance the hotel experience for guests.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Hospitality - 1 Assignment

    Uploaded by

    Kunal Prajapati
    263 views5 pages
    This document outlines a hospitality assignment for a hotel management course. It includes instructions for the learner to: [1] Trace the history and compare facilities of two hotel chains; [2] Explain how housekeeping earns revenue and describe amenities in a standard hotel room; [3] Design an updated standard hotel room layout or brochure with off-season packages to attract business. The assignment aims to evaluate understanding of room management, front office services, and using technology to enhance the hotel experience for guests.

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    This document outlines a hospitality assignment for a hotel management course. It includes instructions for the learner to: [1] Trace the history and compare facilities of two hotel chains; [2] Explain how housekeeping earns revenue and describe amenities in a standard hotel room; [3] Design an updated standard hotel room layout or brochure with off-season packages to attract business. The assignment aims to evaluate understanding of room management, front office services, and using technology to enhance the hotel experience for guests.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    263 views5 pages

    Hospitality - 1 Assignment

    Uploaded by

    Kunal Prajapati
    This document outlines a hospitality assignment for a hotel management course. It includes instructions for the learner to: [1] Trace the history and compare facilities of two hotel chains; [2] Explain how housekeeping earns revenue and describe amenities in a standard hotel room; [3] Design an updated standard hotel room layout or brochure with off-season packages to attract business. The assignment aims to evaluate understanding of room management, front office services, and using technology to enhance the hotel experience for guests.

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    © All Rights Reserved
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    Hospitality – 1 Assignment

    Learner’s Name Kunal


    Course Title Hospitality
    Assessor’s Name
    Internal Verifier
    Name
    Unit Number and Unit 7 Hospitality – Room Management
    Title
    Assignment Title
    Outcome Unit – 7
    Number(s) and LO1 : Explore the growth of the hotel industry
    Statement(s) LO2: Examine the effectiveness of front office
    services LO3: Investigate the role of
    housekeeping
    LO4: Use Fidelio software for Hotel Room Management
    Date Set Hand In Date

    Learner Declaration
    I confirm that the work submitted for this assignment is my own.
    Learner’s Name Kunal Date 16/06/2022
    Instruction Your assignment will not be accepted
    if it does not contain the list of source
    details of the text material referred to
    and the details of the people
    contacted in accomplishing this
    project and the tasks attached.
    Introduction
    Purpose/Aims
     Explain the growth of the hotel industry worldwide

     Compare the facilities of different types of hotels in


    India
     Analyse the range of services provided by the
    front office to meet guest expectations, using
    appropriate terminology
     Explain the importance of the role of housekeeping
     Compare a range of amenities supplied for different
    types of guests
     Demonstrate the reservation process through correct
    use of Fidelio
     Evaluate the benefits of technology to the hotel, staff,
    Hospitality – 1 Assignment

    and guests who come into contact with the front


    office.
    Backgroun You have been selected as a Front Office Assistant of a 5 star
    d or Hotel. As part of your six months Probation you will undergo
    Scenario on the job exposure in Accommodation Operations & handle
    various situations which are typical to Hotel operations. On
    successful completion of this period you will be deputed as a
    Front Office Supervisor with independent responsibilities.
    Keeping this in mind you should take a lot of initiative &
    approach your assignments in an individualistic & creative
    manner.

    Guidelines: Students to attempt the below questions for getting PASS/ MERIT/
    DISTINCTION
    1. Write your responses in the space provided below the questions
    2. Review your answers before submitting the Assignment

    TIMELINE: You can take upto One week to submit the Assignments
    Hospitality – 1 Assignment

    Ques 1. Select two renowned chains of hotels (one domestic & one International) and
    trace its history right from the time of its inception. Also compare the facilities
    offered by the hotel chains. Write your findings below. (PASS)

    Ans.
    Hospitality – 1 Assignment

    Ques2. Explain how the Housekeeping department contributes towards earning


    hotel revenue. Write your findings below. The findings should not exceed 10-15
    sentences. Also, describe a standard room in a hotel, exhibiting the basic amenities
    and facilities provided. (PASS)

    Ans.
    Hospitality – 1 Assignment

    Ques 3. You have prepared a layout of a standard room as per the current
    scenario of the hotel industry. After analysing the guest supplies, amenities, décor
    and cleaning standards, design a standard room for future.
    (You can describe the layout in a few lines)
    Explain as to how the hotel with updated room facilities can create a niche in the
    industry. (DISTINCTION)

    OR Answer the Question below

    Design a brochure with specially designed packages to up-sell a hotel in the off-
    season. Explain how the various packages will be successful in bringing business
    during the off-season. (DISTINCTION)

    Ans.

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