Case of Infosys and Gender Bias
Case of Infosys and Gender Bias
Case of Infosys and Gender Bias
This is a story of blackmail, sex, stalking, threats, oppression, hurt feelings and revenge.
Interestingly, all this happened in and around the US offices of Infosys,2 one of India's
most well-known and respected software companies, between October 1999 and
December 2000. As a result, Infosys became entangled in a scandal, that dented its
reputation as a company that had the best corporate governance structure in the country.
The events that took place during October 1999 and December 2000 became public
knowledge in India only when Phaneesh Murthy (Phaneesh), the head of the sales and
marketing, and communication and product services division of Infosys (and a director
on the board), resigned from his post in June 2002. Phaneesh said that he had resigned in
order to focus on fighting a lawsuit filed against him in the US. The lawsuit, filed by his
former secretary, Reka Maximovitch (Reka) alleged that Phaneesh had sexually harassed
her and unlawfully terminated her employment. The company's share price declined by
6.6% soon after Phaneesh left.
The case attracted a lot of media coverage since a sexual harassment lawsuit implicating
such a senior official had never been heard of in the Indian corporate world. It was also
being seen as an event that could make Indian companies stop ignoring the sensitive issue
of sexual harassment at the workplace.
While sexual harassment of female employees was prevalent in the country, it was either
not reported or ignored. Either the victims kept quite due to fear of social ridicule and
fear of losing their jobs, or the matter was somehow hushed up by the management. The
stance adopted by Infosys in this case seemed to go against its image of a company
considered to be a model of good corporate governance. Analysts claimed that the
company had kept the issue under wraps for a long time. Media reports blamed Infosys
for neglecting to formulate/implement a structured policy regarding sexual harassment
and for compromising on moral values for an 'economically-valuable' person like
Phaneesh
Analysts wondered how a company that Forbes had once described as "a model of
transparency, not just for the rest of corporate India but for companies everywhere," do
such things! The saga of Phaneesh, Reka and Infosys and the issue of sexual harassment
at the workplace (in India as well as abroad) were debated heatedly in corporate and
media circles, as many more shocking events unfolded over the next one year.
Background Note
The sexual harassment of employees manifests itself in different ways, depending on the
social norms prevalent in various parts of the world. Broadly speaking, sexual harassment
at the workplace can be divided into two categories: 'quid pro quo' and 'hostile working
environment.'
Quid pro quo involves making the conditions of employment contingent on the employee
(prospective/existing) granting the employer sexual favors. The employer makes it very
clear that hiring, promotions, perks, facilities etc. would be possible only if the employee
consents to the former's sexual advances. This is a very 'easy to identify' and
comparatively 'easy to prove' form of sexual harassment
The 'hostile working environment' form of harassment, which is the basis of most of the
court cases filed, is more difficult to identify and prove. As per a 1993 US Supreme Court
ruling, this has been defined as, "When the workplace is permeated with 'discriminatory
intimidation, ridicule, and insult that is 'sufficiently' severe or pervasive to alter the
conditions of the victim's employment and create an abusive working environment."
Thus, any employee who indulges in speech or conduct of sexually discriminatory nature,
without encouragement from/being welcomed by the employee so as to create an abusive
working environment and negatively affecting the employee's performance would fall
under the purview of this form of harassment. Though the law clearly defines sexual
harassment, the diverse socio-cultural environment of different countries complicates the
matter. Reportedly, the rather 'free' behavior of Japanese bosses towards their female
subordinates would come as a shock to people from the US or many other parts of the
world. Even within a country, organization or office, the exact nature of the incident
depends on the attitude, upbringing and behavioral patterns of the people involved..
When perceptions influence thought than facts, the result is nothing but bias - Bias in the
matters of capability, career advancement and recognition.
Yes, women are facing a high degree of gender bias when it comes to their career. There
is a general perception that women are less capable than men in matters of business and
decision making. Almost 40 analytical studies have disproved these claims and have
established that women and men are at par with each other.
The plain fact that we are still living in a patriarchal society answers it all. Gender
discrimination at work is only one among those innumerable disparities that a woman
comes across. So the blame is not just on the corporate world, but society at large.
A misconception that her judgement skills are poor also prevails.
* Let efficiency and capability be judged on the basis of performance and not on the basis
of gender
* Provide equal opportunities for men and women for growth in your organization
* Implement equal opportunity policies
* Cultivate a work culture wherein employees do not discriminate each other
* Encourage women to take up challenging responsibilities
* Avoid gender bias while recruiting
* Avoid disparities in the matters of pay
* Have laws and policies in place which punishes discrimination and sexual harassment.
Women do realize that gender equality is still the toughest battle they are fighting and
things will not change overnight. A thorough change in the mindset of people is the most
required solution to give equal and respectable opportunity for women. But how long will
such a change take to happen?
Do Comment..
“Women in our country have ample rights but have been brought up in such
away that they feel scared to raise their voice against injustice. They feel timid to
fight back in this male dominated society. Only a handful of them have the guts
to file a report or complain.”
. Whether it is the corporate world or a small retail outlet, most women have
complaints about their boss’s inappropriate behaviour. Workplace woes can be
sorted out provided you know what to do.
Razia Khan, Senior Associate in an MNC says, “It was my second job and as per
my faith, I’d always cover my head with a scarf. My team leader started calling
me ‘Taliban’ just because I was a Muslim. Initially, I ignored his remarks but the
teasing continued. I soon realized that his comments were targeted in a
communal way. I reported the matter to the ombudsperson in my office and an
investigation was carried out in which my TL was found guilty of harassment.”
Another common type of harassment at the workplace is gender bias. If your
boss tends to have a soft corner for the male species and treats you like dirt and
is even paying you a lesser salary as compared with your male colleagues for the
same post and same amount of work done by you, it’s high time you read the
Equal Remuneration Act to your boss.
“The Equal Remuneration Act is applicable to all employees including those in
the private and informal sectors. It states that employees of both genders doing
the same or similar work of the same value be paid equal remuneration in cash
and kind.”
It is often difficult to deal with an unsympathetic boss. But even she can’t do
much about the Maternity Benefits Act. According to the Act a woman is
entitled to payment during her maternity leave at the rate at which she was
working prior to the leave period.
The maximum period of maternity leave you are entitled to is 12 weeks, which
can be taken either before or after the delivery. In case of a miscarriage or
abortion, you are entitled to six weeks of paid leave. You can only apply for
maternity leave if you have worked with the organization for a period of at least
80 days. It is prohibited to employ female employees during the six weeks after a
delivery, miscarriage or termination of pregnancy.
The best way to safeguard your interests is to know all about your rights. You
can sit with a legal counselor and get to know about it in a few hours.
Knowledge is power and it is up to you to make that extra effort and make your
future secure at your workplace. After all, it is your choice if you want to work
in a healthy atmosphere conducive to growth or if you are ready to take the filth
in the name of ignorance and live with it forever.
Subject - Women and Work-Place Stress
North American women have joined the paid work force in record numbers and much-
needed attention is now focused on the effect employment has on women's well-being.
Until recently, theories and research about job stress have been directed primarily at
men's experiences, as a result, women's experiences of stress have remained relatively
unexplored.
The conceptual literature on stress suggests that working women are prone to the same
stressors experienced by working men. Yet, women are also confronted with potentially
unique stressors such as discrimination, stereotyping, social isolation, and work/home
conflicts. In addition, taking care of children and aging parents continues to be a source
of stress for women who work outside the home .
Even though women in the paid work force face numerous stressors, the conventional
wisdom that work is necessarily harmful to women has not been proven. There is little
evidence to support a global relationship between paid employment and either mental or
physical health in women. Instead, they found that paid employment had clearly
beneficial health effects for some women and clearly detrimental effects on others. These
effects depended on the characteristics of the individual woman, her family situation, and
the properties of her job:
Employment contributes to greater health benefits for unmarried women than for married
women.
For married women, employment has more health benefits if their husbands participate
more in household labor.
Employment has beneficial effects when there is a match between a woman's desire for
employment and her employment status.
Job characteristics such as heavy demands and low control increase health risks.
Some women derive greater satisfaction from employment roles than from traditional
roles as wife, mother, and community volunteer.
Work relationships that provide social support appear to improve health.
Obviously, the global conclusion that employment is inherently harmful to women in
unwarranted. Employed women experience a multitude of work-related stressors, yet
they appear to be better off than women who are not employed. Although multiple roles
for women produce a number of benefits, certain work conditions are deleterious to
women's well-being (Repetti et al., 1989).
Subject - Sex Segregation As A Source Of Stress
While women's work-force participation has doubled in the last 25-30 years, most
women are still employed in a limited number of occupations, performing labor different
from the kind of labor performed by men. For example, while 6 out of every 10 women
are in the paid labor force, 58% of Canadian women work in clerical, sales, or service
occupations. Men are employed in a wider range of jobs and more frequently hold higher
paying jobs (Statistics Canada, 1990). Sex segregation of work roles creates further
stressors unique to women. For example, secretaries, waitresses, and nurses experience
high demands, but receive limited autonomy and low pay. Routine, bureaucratic work is
common in female dominated jobs (e.g., clerical work). In addition, women in jobs that
remain male-dominated often experience social isolation-a situation that limits women's
opportunities for social support. Although women are joining the paid work force in
record numbers and are moving into men's occupations, men are not moving into
women's occupations. Until women's work is valued as much as men's work, this
imbalance is unlikely to change.
Many men are unaware that their behaviour can be both bullying and upsetting. This is
not a war between the sexes but an attempt at a more open and equal relationship within
the workplace.
Many other issues affect the capacity and ability of both men and women to fulfil both
their work and family responsibilities and the proposal falls short on a number of other
points:
-no guarantee to the right to part-time working for the parents of young children
-no definition regarding measures to promote family-friendly employment policies
-childcare facilities should be made more accessible by means of financial support for
creches,
-the Commission proposals could go a lot further in providing practical forms of
affirmative action designed to remove gender inequalities in the workplace