Director of Information Technology

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JOHN KRANGLEWITZ

25 Pickwick Drive, Old Bethpage, New York 11804


(516) 647-0257 * [email protected]

DIRECTOR OF INFORMATION TECHNOLOGY

Forward-thinking IT executive with extensive experience in


integrating key technological initiatives to meet and exceed business
goals. Effective communicator and liaison, known for building
partnerships with all levels of management. Innovator of plans that
have increased operational efficiency, data quality and financial
performance. Highly versatile; quickly masters new roles,
responsibilities and technologies._ _Regarded for integrity,
reliability, problem solving and extraordinary work ethic. _Areas of
expertise include:_

Leadership * Client Focus * Relationship Building * Financial


Management
Strategic Planning * Systems Infrastructure Management *
Troubleshooting * Staff Development
Project Management * Disaster Planning * Virtualization * Vendor
Management

- ACHIEVEMENT HIGHLIGHTS -

*
Implemented Service Level Agreements (SLAs) on all systems,
achieving 99.6% and above on all systems.
*
Architect for Microsoft Exchange Email, including SAN Cluster with
remote replication for disaster recovery.
*
Developed global systems using Microsoft Terminal Server to support
remote users and outsource partners.
*
Repeatedly defended against major virus outbreak using McAfee
ePolicy Orchestrator & VirusScan software.
- PROFESSIONAL EXPERIENCE -

PhotoFiddle.com (Creative Juices Printing and Graphics),


Farmingdale, NY
_A leading e-commerce website featured in __OPRAH'S__ Top 10
Favorite Things._
CHIEF OPERATIONS OFFICER (2007-2010)
Led a cross-functional team of graphic designers, production and
shipping team members. Maintained full accountability for leading an
e-commerce website and architecting multi-faceted customer facing and
back office systems. Efficiently planned and coordinated workflow,
defined requirements and delegated projects to optimize utilization
of resources.
*
Played a key role in designing and integrating a comprehensive
Microsoft infrastructure to support user authentication, file and
print services.
*
Spearheaded the execution of several key products, including custom
counter tops, light boxes, floating artwork, specialized stretched
canvas framing, recycle bins and tradeshow displays.
*
Served as an integral staff member responsible for implementing
cost-effective maintenance procedures which increased efficiency and
optimized performance of servers, desktop computers, printers,
laminators, table and miter saws and other picture frame making
equipment.
*
Drafted, updated and maintained a company-wide employee hand book
and code of conduct policies.

The NPD Group, Port Washington, NY


_Global Market Research Company_
SENIOR MANAGER, ENTERPRISE TECHNOLOGY (1997-2007)
Managed an effective Enterprise Infrastructure team including UNIX,
Linux, Windows server, SQL and storage subsystems supporting NPD's
mission critical (revenue producing) and back office systems.
Proficiently handled daily operations of multiple data centers, 250+
servers, multi-terabyte storage arrays (Netapp NAS). Spearheaded the
design and integration of a corporate Active directory and MS
Exchange email system supporting 900 users across 20 international
locations.
-_CONTINUED_-

JOHN KRANGLEWITZ * PAGE 2 * [email protected]

The NPD Group, Port Washington, NY


_Global Market Research Company_
SENIOR MANAGER, ENTERPRISE TECHNOLOGY (1997-2007) - _CONTINUED_
*
Coordinated workloads/schedules for optimal productivity and
efficiency as well as motivated staff to achieve and surpass sales
and performance goals.
*
Led a wide array of projects, with responsibility for developing and
allocating the operating and capital budget, managing vendor
negotiations, and directing technical asset acquisition.
*
Applied strong proficiency in McAee ePolicy Orchestrator to oversee
technical policy and security controls.

_Career Note:_ Additional employment experience as the


Owner/Operator of Micro Seconds.

- CONSULTING EXPERIENCE -
The NPD Group, Port Washington, New York (2010) Performed
evaluations of security procedures and assisted with the
implementation of a multi-million dollar security project, with a
focus on implementing solutions to strengthen end-user and server
technology using McAfee & Symantec products.
Portable Office Systems Integration, New York (2010) _Value Added
Technology Retailer _Constructed a new remote office for NYU Medical
Center personnel, including wiring of voice and data lines for
offices and workstation areas, installation of networking equipment
(Patch panel, Hubs, Wireless router), deployment of 19 PC's and 6
Printers and installation of Video surveillance system.

GENISYS CORPORATION, REDMOND, WASHINGTON (2006-2010)


SENIOR IT SUPPORT CONSULTANT _Value Added Technology Retailer _
Led a diverse range of on-site installation, setup and decommission
of used and refurbished Hewlett Packard servers, devices and
peripherals, providing level 2 troubleshooting and break-fix support
for key east coast region accounts.

- EDUCATION -
Degree in Electronics & Computer Engineering - Grumman Data System
Institute
COMPUTER SCIENCE COURSES - Nassau Community College

- PROFESSIONAL TRAINING & DEVELOPMENT -

AMA Project Management, Managing a World Class IT Organization,


Managing Technical Professionals, Managing through Change a
Microsoft Exchange Server, Windows Network Infrastructure, Windows
Desktop a Microsoft Active Directory, (Passed test to obtain MCP)
a Lawson Financials a HP Netserver/Proliant Implementation and
Troubleshooting a HP LaserJet Certification a Dell Latitude
troubleshooting and repair a Mimaki Jv3 Solvent Printer maintenance
and repair a Novell CNE Certification (3.11 track)

- TECHNICAL PROFICIENCIES -

Microsoft Windows Server a Microsoft Active Directory a


Microsoft Exchange a DHCP, DNS, WINS a
Server Virtualization (VMWare/Microsoft) a TCP/IP a Clustering
(Microsoft and Geo-Cluster) a
McAfee ePO and VirusScan a Blackberry Enterprise a Symantec
Backup and Restore a Microsoft Office Suite a
HP Omniback a HP Openview a Lawson Financial a SQL Server a
Microsoft IIS a SiteScope/Site Seer a ConFirmIT a Terminal
Server/Citrix a Remedy a Windows XP-Vista a Dell, HP, IBM
Servers/Workstations a NetApp a Microsoft Visio a Sun Server
a RedHat/Suse Linux a HP, Hitachi, Storage a Cisco, HP,
SonicWall networking a
HP UX Servers/ Workstations a Ghost/Imagecast a Photoshop a
ONYX Print Production a Mac OS

Resume

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