RFP For Server Augmentation and Storage RFP For Server Augmentation and Storage RFP For Server Augmentation

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RFP for Server Augmentation

and Storage

NIT Number:- BSEDC/3033


3033 /11 dated 16/05/2011

Bihar State Electronics Development Corporation Limited


BELTRON Bhawan, Shastri Nagar,
Patna – 800 023, Bihar
Phone: 0612-228
228 1856 / 228 1857
1857, FAX: 0612-228 1857

E-mail – [email protected], [email protected]; Website: www.beltron.in

Release Date: 16-05-2011


RFP Supply,
DraftInstallation,
RFP BRAIN Commissioning, and AMC
DC – e-Shakti Unified of Servers
Power & Storage
Solution

TABLE OF CONTENTS

1 General Instructions ........................................................................................................................


................................ ........................ 3
1.1 Issuer ................................................................................................................................
................................ ....................................... 3
1.2 Contact Person ........................................................................................................................
................................ ........................ 3
1.3 About The RFP Document ................................................................................................
....................................... 4
1.3.1 Background ................................................................................................
................................ ..................................................... 4
1.3.2 About BRAIN Data Centre ...............................................................................................
............................... 4
1.4 Key Events & Dates ................................................................................................
................................ ................................................. 5
1.5 Procurement of RFP Document ..............................................................................................
.............................. 6
1.6 Pre Bid Conference ................................................................................................
................................ ................................................. 6
1.7 Amendment of RFP Document
cument ...............................................................................................
............................... 6
1.8 Venue and Deadline for submission of proposal ................................................................
.................................... 7
2 Notice Inviting Bids .........................................................................................................................
................................ ......................... 9
2.1 Instructions ...........................................................................................................................
................................ ........................... 10
2.2 Documents to be furnished with General Bid ................................................................
...................................... 11
2.3 e-Procurement
Procurement related instructions
instructio .....................................................................................
..................... 13
3 General Bid ................................................................................................................................
................................ .................................... 15
3.1 Tender Form..........................................................................................................................
................................ .......................... 15
3.2 Checklist ................................................................................................................................
................................ ................................ 20
3.3 Vendor Undertaking................................................................................................
................................ .............................................. 21
3.4 General Terms and Conditions..............................................................................................
Conditions .............................. 23
3.5 Draft Agreement ................................................................................................
................................ ................................................... 30
4 Technical Bid ................................................................................................................................
................................ ................................. 34
4.1 Bid Letter ...............................................................................................................................
................................ ............................... 34
4.2 SCOPE OF WORK ................................................................................................
................................ ................................................... 36
4.2.1 Technical Support Services ...........................................................................................
........................... 36
4.2.2 Specifications of risc based server ................................................................
................................................ 37
4.2.3 specifications of Blade Chassis ......................................................................................
...................... 37
4.2.4 specifications of Blade server .......................................................................................
....................... 38
4.2.5 Rack 42U with dual power inputs with cables ..............................................................
.............................. 38
4.2.6 Additional SAS HDD, Processor and RAM for servers ................................
................................................... 38
4.2.7 Software ........................................................................................................................
................................ ........................ 39
4.2.8 specifications for san Storage .......................................................................................
....................... 39
4.3 Time lines ..............................................................................................................................
................................ .............................. 39

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4.4 Bill of Material and compliance ............................................................................................


............................ 40
5 Financial Bid ................................................................................................................................
................................ .................................. 45

1 GENERAL INSTRUCTIONS

The Bihar State Electronics Development Corporation (BSEDC) intends to purchase


Computers, Servers, and
nd Laptops on rate contract model.

The invitation to the bid is for “Supply,


“ Installation, Commissioning,
g, and AMC of
Servers and Storage for a period of three years from the date of acceptance”.
Submission of bids shall be deemed to have been done after careful study and
examination of the RFP document with full understanding of its implications. This
section provides general information about the Issuer, important dates and
addresses and the overall eligibility criteria for the bidders

1.1 ISSUER

Bihar State Electronics Development Corporation Ltd (herein


herein after referred to as
BSEDC)) a undertaking under Department of Information Technology, Govt. of
Bihar, invites proposals
s from leading firms in the IT Industry
Industry for ““Supply,
Installation, Commissioning of Servers and Storage and subsequently carrying out
AMC for a period of three years from the date of acceptance”.

1.2 CONTACT PERSON

Managing Director,

Bihar State Electronics Development Corporation Limited,

BELTRON Bhawan, Shastri Nagar,

Bailey Road, Patna 800 023,, Bihar

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1.3 ABOUT THE RFP DOCUMENT


DOCUME

1.3.1 BACKGROUND

There is a requirement of server augmentation of various servers, storage and


associated items in BRAIN
RAIN Data Centre for the existing and new applications.
applications The
requirement will be procured during coming months on the lowest quoted prices.
Bidders are requested to take note of this and get the OEMs consent for supply of
the order and for providing installation and maintenance services of the hardware
for 3 years.

1.3.2 ABOUT BRAIN DATA CENTRE


CEN

Government of Bihar (Department


(Department of Finance) has got a centralized secure Data
Centre setup through Bihar State Electronics Development Corporation Limited
namely Bihar Revenue Administration Intranet Data Centre (BRAINDC) for use of
ICT in Finance and other departments. This Data Centre
Centre is located in the
Technology Bhawan, Bailey Road, Patna is functional from October 2007 and is
being managed by Data Centre Operator (DCO)

The Data Centre primarily hosts services for the Finance Departments application,
Commercial Tax Departments applications,
applications, Workflow and document management
system. Apart from the planned services BRAIN DC is extending other e e-
Governance (MMPs) application support for e-District
e and e-Procurement
Procurement hosting
facilities.

BRAIN DC is presently supporting the services that are available throughout Bihar
with the integration of Bihar State Wide Area Network and Secretariat Local Area
Network (SecLAN). This facilitates the wide range of access to the e-e-Governance
applications & services to Government employees through Internet/Intranet
Internet/Intranet and to
the citizens through portals hosted here.

The bidder should install the supplied equipment at the BRAIN Data Centre as
assigned by the DCO and agreed to Facility Management Services (FMS) practices
of the DCO.

This project comprises supply,


ply, installation, integration, operation and maintenance
of both Hardware and Software (Operating System, Databases etc).

The Request for Proposal


roposal (RFP) document for Supply, Installation, Commissionin
Commissioning,
and AMC of Servers and Storage consist three parts viz.

RFP Part I – Instructions to the Bidders

Notice Inviting Bids


Instructions
Tender Form
Checklist

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Vendor Undertaking
General Terms and Conditions
Draft Agreement

RFP Part II – Technical Bid

Technical Bid
Scope of Work
Technical Specifications
Bill of Material (Unpriced) and compliance

RFP Part III –Financial Bid


Bid Letter
Financial Bid

1.4 KEY EVENTS & DATES

Event Target Date

Publication and Sale of tender document 16-05-2011 to 31-05-201


2011 3:00
PM (15:00)

Pre-Bid Conference 23-05-2011 11.00


.00 AM

(Participants / Bidders must


m purchase
tender documents to attend the Pre
Pre-Bid
Meeting)

Corrigendum, if any to be uploaded 24-05-2011

Request for e-Forms


Forms through From 24-05-2011
2011 to 31
31-05-2011
www.eproc.bihar.gov.in 2:00
00 PM (14:00)

Submission of Tender Doc 31-05-2011 till 3.00 PM (15:00)

General Bid Opening 31-05-2011 at 4.00 PM (16:00)

Opening of technical bids 1-06-2011, at 3:00 PM ((15.00)

Opening of financial bids 03-06-2011, at 3:00 PM ((15.00)

Note: This Tenderr Document is not transferable.

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1.5 PROCUREMENT OF RFP DOCUMENT


D

The RFP document can be downloaded from the website www.beltron.in,


www.beltron.in
www.eproc.bihar.gov.in.. In order to attend the pre-bid
p meeting and response for
his/her queries, Bidder has to pay the cost of tender document before the pre
pre-bid
meeting, otherwise bidder can deposited the same in form of demand draft along
with the tender document at the time of final tender submission or can pay the
amount prior to the last date of tender submission. The cost of tender document is
Rs. 10,000/- (Rupees Ten Thousand Only) which is non refundable. This fee shall
be paid in form of a cash at BSEDC counter /demand draft of any nationalized
bank or any scheduled bank located in India,, payable at Patna, drawn in favour of
“Bihar State Electronics
cs Development Corporation Ltd”.
Ltd”

1.6 PRE BID CONFERENCE

The BSEDC shall organize a Pre Bid Conference on the scheduled date and time in
the Beltron Bhawan, Patna. The BSEDC may incorporate any changes in the
RFP based on acceptable suggestions received during the interactive Pre
Pre-Bid
Conference. The decision of the BSEDC regarding
regarding acceptability of any
suggestion shall be final in this regard and shall not be called upon to
question under any circumstances. The prospective bidders shall submit their
questions in writing to reach BSEDC on or before date and
d time mentioned in
section 1.4.. It may not be possible at the Pre Bid Conference to answer questions
which are received late. The responses will be conveyed to all the prospective
bidders (by way of hosting amendments / clarifications on the website i.e. at
www.beltron.in, www.eproc.bihar.gov.in)
www.eproc.bihar.gov.in in accordance with the respective clauses
of the RFP and no participant would be intimated individually about the response
of the BSEDC.

Maximum 1 (one) personnel


onnel from each bidder
bidder,, who purchased the bid document
will only be allowed to participate in the pre-bid
pre conference.

1.7 AMENDMENT OF RFP DOCUMENT


DOC

BSEDC may, for any reason, whether at own initiative or in response to a


clarification requested by a prospective
prospective Bidder, modify the bidding document by
amendment. All the amendments made in the document would be published in the
website of www.beltron.in, www.eproc.bihar.gov.in..
www.eproc.bihar.gov.in All such
uch amendments shall be
binding on bidders. The bidders are also advised to visit the aforementioned
website on regular basis for checking necessary updates. The BSEDC reserves

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the rights to amend the dates mentioned in clause 1.4 of this volume for bid
process.

1.8 VENUE AND DEADLINE FOR


F SUBMISSION OF PROPOSAL

Proposals for Supply, Installation, Commissionin


Commissioning, and Warranty Services of
Servers and storage must be uploaded in the site www.eproc.bihar.gov.in as per
defined schedule in
n section 1.4

BSEDC shall not be responsible for any delay in uploading the documents. No
further correspondence on this matter will be entertained.

Bidders can quote the AMC price for availing the services after expiry of warranty
period.

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PART I

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2 NOTICE INVITING BIDS

Bihar State Electronics Development


Development Corporation Ltd.
(A Government of Bihar Undertaking)
Beltron Bhawan, Shastri Nagar, Patna-800
Patna 023
Telephone No. 0612
0612-2281857,2281856 Fax No. 0612-2281857
2281857
Email: [email protected];
sujeet003 [email protected]

NIT No. BSEDC/Tender - 3033 /11 Dated- 16-05-20


2011

e-Tender Notice

Supply, Installation,
ation, Commissioning, and AMC for Servers and Storage for a
period of three years.

e-Tenders
Tenders are invited from the Original Equipment Manufacturers (OEM) or their
Business partner/Agents duly Authorized (for participation in this s particular
tender) by Bihar State Electronics Development Corporation Ltd. Supply,
Installation, Commissioning,g, and AMC of Servers and Storage for a period of three
years. The details of the tender document are available on the website:
www.beltron.in & www.eproc.bihar.gov.in Last date for submission of Tender
(Only through e-Tendering): 31-05-2011
31 3:00 PM. Pre Bid Meeting: 23--05 -2011 at
11.00 AM.. The submission of tender will only be allowed after amendments if any,
as a result of Pre Bid meeting i.e. after
a 24-05-2011.

Sd/-
General Manager

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2.1 INSTRUCTIONS

There are three parts of tender document papers namely:-


namely:

General Bid
Technical Bid
Financial Bid

i. The tender should be submitted through e-Tendering


e / e-Procurement
Procurement portal
only. No otherr form of tender submission will be valid for evaluation.

ii. Tenders duly filled and accompanying all supporting documents, should be
uploaded in the e-Procurement
Procurement / e e-Tendering portal as per the defined
schedule in section 1.4,
1.4 after which no tender would be
e accepted and would
be able for outright rejection.

iii. The bidders can submit the EMD in form of DD or Bank Guarantee prior to
the last date of tender submission.

iv. The online bids will be opened at BIHAR STATE ELECTRONICS


DEVELOPMENT CORPORATION LTD., Beltron Beltron Bhawan, Shastri Nagar,
Patna- 800 023. The Technical Bids of only the Bidders short listed from the
General bids will be opened. Similarly, The Financial Bids of only the
Bidders short listed from the Technical bids will be opened.

v. Tenders should be e fully in accordance with the requirements of the Terms


and Conditions
ditions as specified in this RFP.

vi. Appropriate forms furnished with this specification shall be used in filling
quotation.
tion. Incomplete, illegible e-form
e will be rejected.

vii. All offers should be made in English. Conditional offers and offers qualified
by such vague and indefinite expression such as “Subject to immediate
acceptance”, “Subject to prior sale” etc. will not be considered.

viii. The Price and conditions of the offer should be valid for at least a period
of 180 days from the date of tender opening. Quotations/ Bids with
validity of less than 180 days may be rejected.

ix. Modification of specifications and extension of closing date of tender, if


required, will be made by an Addendum. Copies of Addenda will be sent
to those who have purchased the tender document.. This shall be signed and
shall form a part of the tender in full and /or part thereof.

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x. Bidders shall carefully examine the tender documents and the technical
specification
cation and fully inform themselves as to all the conditions and
matters, which may in any way, affect the work or the cost thereof.

xi. Should a bidder find discrepancies in or omissions from the specification or


other documents, or should there be any doubt as to their meaning, he
should at once notify BSEDC Ltd. This however does not entitle the bidder to
ask for time beyond the due date fixed for receipt of tenders.

xii. The terms of payment delivery and acceptance applicable in this case and
indicated in the Terms and Conditions of this RFP. BSEDC Ltd on behalf of
the State Govt. or its own may, in exceptional cases, consider alternative
terms than those specified.

xiii. In comparing tenders and in making awards BSEDC Ltd may consider such
factors as compliance with
with the specifications, relative quantity of supply,
ability to provide repairs and maintenance service, the time of delivery and
such other conditions as it may consider relevant.

xiv. Request from the bidder in respect of additions, alterations, modification


modifications,
corrections etc. of both terms and conditions or rates after opening of the
tender will not be considered.

xv. The bidder shall make its own arrangements, for supply, installation and
commissioning of materials at destination.

xvi. While tenders are under consideration,


consideration, bidders and their representatives or
other interested parties, are advised to refrain from contacting by any means
Purchaser's personnel or representatives, on matters relating to the tenders
under study. BSEDC Ltd. if necessary will obtain clarification
clarification on tenders by
requesting such information from any or all the bidders either in writing or
through personal contact as may be necessary. The bidder will not be
permitted to change the substance of his offer after the tenders have been
received in BSEDC Ltd. Any attempt by any bidder to bring pressure of any
kind, may disqualify the bidder for the present tender and the bidder may be
liable to be debarred from bidding for BSEDC Ltd. tenders in future for a
period of three years.

2.2 DOCUMENTS TO BE FURNISHED WITH GENERAL


GENER BID

Documents advised to be furnished along with General


Gener Bid d (in the following order).
For the General Bid Bidders should upload attested scanned copies of the following
basic documents along with the bid.

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i. The copy of Sales Tax, Registration


Registration number allotted by Commercial Tax,
Department. The OEMs (bidders) who are not registered with Bihar Sales
Tax, if selected, should get themselves registered with Bihar Sales Tax before
receiving award of contract or purchase order. Or else they bill
bill have to pay
entry tax.

ii. Copy of PAN/TIN number of the Bidder / Manufacturer allotted by the


Income Tax Authorities.

iii. The attested copy of the bidder/Manufacturer Registration No. allotted by


Service Tax Department.

iv. Proof of annual turnover of the Bid Bidder


der and self certified photo copy of
Purchase orders as per eligibility criteria.

v. Certificate of Registration of Manufacturer as per eligibility criteria.


Registration number of the firm along with the CST/BST/VAT/TIN No.
allotted by the sales tax authorities
authorities should invariably be given in the tender
bid.

vi. Necessary detailed technical write-up


write up highlighting the features of the system
offered.

vii. Any other document which the bidder feels necessary to support his bid.

viii. The Manufacturer should also furnish the following with the General Bid
a. The address of the OEM’s Country Office & Local office in Bihar (along
with telephone/ mobile /fax /e-mail/web
/e address).

b. The details of Service Network (Service station with Address, Officer


Officer-
in-charge,
charge, No. of service engineers,
engineers, Area Covered etc.) available across
Bihar.

Note: In case the Bidder has no local presence in Bihar,


Bihar he/she may fur
furnish an
undertaking for establishing the same within 30 days from the Awarding of
Contract.

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2.3 E-PROCUREMENT
PROCUREMENT RELATED INSTRUCTIONS

The bidderr shall submit his response through Bid submission to the tender on
e-Procurement
Procurement platform at www.eproc.bihar.gov.in by the procedure given
below:

1. The bidder must have the DSC/PKI and user id of the e-procuremen
e procurement
website before participated in the e-tendering
e tendering process. The bidder may use
their DSC/PKI if they already have the DSC/PKI. They can also take it from
any of the authorized agencies or they may contact on our e-procurement
e procurement
help desk. For user id they can get registered themselves on e-procurement
procurement
website www.eproc.bihar.gov.in and submit their bids online on the same.
Offline bids shall not be entertained by the Tender Inviting Authority for the
tenders published in e--procurement platform.

2. The bidders shall submit their eligibility and qualification details, Technical
bid, Financial bid etc., in the online standard formats given in e e-
Procurement web site. The bidders shall upload the scanned copies of all the
relevant
levant certificates, documents etc., in support of their eligibility criteria /
technical bids and other certificate /documents in the e-Procurement
Procurement web
site. The bidder shall sign on the statements, documents, certificates,
uploaded by him, owning responsibility
responsibility for their correctness/authenticity.
The bidder shall attach all the required documents for the specific tender
after uploading the same during the bid submission as per the tender notice
and bid document.
3. All the required documents will be attached
attached at the proper place as
mentioned in the e-forms
forms otherwise the tender will be rejected.
4. BOQ Cost to be paid either at the BELTRON counter or can pay the amount
through Demand Draft drawn in favour of Bihar State Electronics
Development Corporation Limited
Limi prior to the last date of tender submission.
5. The tender opening and evaluation will be done online only. Any
corrigendum or date extension notice will be given on the BELTRON and e-
procurement website only.
6. For support related to e
e-tendering process,, bidders may contact at following
address:
e- Procurement HELP DESK
No. 22, Telephone Colony,
Kidwaipuri, ITO Golamber,
Patna, Bihar 800 001
Ph. No: 0612-2523006,
0612 Mob; +91 9939035696
www.eproc.bihar.gov.in

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GENERAL BID

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3 GENERAL BID

3.1 TENDER FORM

Bihar State Electronics Development Corporation Ltd., Patna

(A Govt. of Bihar Undertaking)

Tender Form
Details of the firm participating in the tender-

1 Name of Bidder

Name & Designation


2 of Authorized
Signatory

Registered Office
3
Address

Factory/Go-down
4
Address

Year of
5
Establishment

6 Type of Firm Public Limited Private Limited Partnership


ship Proprietary

Put enter "Yes"

Telephone
7
Number(s)/ Mobile

8 Website

9 Fax No.

10 Email Address

I The Tender fee


e amounting to Rs.10,000/-
Rs.1 (Rupees Ten thousand only) has been
deposited

vide cash Receipt


No/DD No.

Dated

Copy of this is attached as TDFEE_DOC

II. Following documents are attached towards the proof of earnest money
deposited.

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Instrument of Earnest
Starting
Sl. Money Deposited Expiry date If exempted
Amount Number date for
No. (EMD) DD/Bank for EMD BG mark (Yes)
EMD BG
Guarantee

Note1: Earnest Money Deposit (EMD) of Rs.5,00,000 (Rupees Five Lakhs) as per details given
below, by Demand
mand Draft/Irrevocable Bank Guarantee(valid for fo 6 months from last date of
submission of tender) of any nationalized bank drawn or others in favour of Bihar State Electronics
Development Corporation Ltd. prior to the last date of tender submission.

(copy of this is attached as EMD_DOC)

If exempted, the proof of exemption is to be attached in the same attachment

III -OEM Details are given:

OEM Name &


Manufacturer Name &
address(to be
address(to be filled
fill in Date of No. of Issuing
Sl. No. filled in case
case Bidder is Certificate certificate Authority
Bidder is Not
Manufacturer)
Manufacturer)

(Copies of this is attached as OEMAUTH_DOC)

IV. ELIGIBILITY CRITERIA:


a) Turnover criteria-
a.1 Turnover from for pastt three years audited-Rs
audited 10 Crores each

Details of present / past turnover of our firm is given as below

Sl. No. Turnover (In lakh Rs.) Year

1 2010-2011

2 2009-2010

3 2008-2009

4 2007-2008

Copy of audited financial statement


ment is attached as TURNOVER50CR_DOC
T

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b) Order Value criteria - Experience of similar supplies of order value( In any of the
year of the last five financial years ) of:
b.1 Rs. 3.00 Crores in one order

Details of the orders given to our firm is given below:

Name of Ordering Value of the


Sl. No. Date of Order No of Orders
authority Order in INR

Copy of original orders is attached


tached as ORDER3CR_DOC
ORDER

c) Experience Criteria for Presence


resence in Govt. / PSU / BANK Segment - Experience of
handling Govt. / PSU / BANK orders
ord of the value of at least fifty lakhs in a single order
with multi location supply in last three years. The details are given below:

Details of the orders given to our firm is given below:

Name of Ordering
Value of the
Sl. No. Date of Order No of Orders authority (Govt. /
Order in INR
PSU / Bank)

Copy of original orders is attached


tached as EXP50L_DOC
EXP

(d) PAN - (Bidder must quote their PAN.) The details of bidder’s PAN is as follows:

Name of the
PAN allotted by Income Tax
Tax Department
bidder

Copy of PAN is attached as PAN_DOC

(e) Service Tax Registration No – (Bidder must quote their Service Tax Registration
Number of Manufacturer or bidder) The details are given below:

Name of the bidder Service Tax no allotted by Service


Service Tax Department

Copy of Service tax registration No is attached as SERVICETAX_DOC

( f) Digitally Signed copy of entire Original Tender Document


and Corrigendum and with one page undertaking by the firm

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submitted ( format is annexure after this


t tender form)

Copy of entire original tender document and corrigendum and with one page undertaking by the
firm is attached as SIGNEDTD_DOC

g) Quality Certification – The bidder should have ISO 9001 or ISO14001 certification
on similar scope and services.

Copy of original ISO 9001 or ISO 14001 is attached as QC_DOC

V. Tax Registration Certificates:

CST BST VAT ENTRY TAX ANY OTHER

Whether tax
clearance certificate
enclosed (Yes/No.)

Certificate Number

(The OEMs/ bidders s who are not registered with Bihar Sales Tax, if selected, should get
themselves registered with Bihar Sales Tax before receiving award of contract or purchase order
or else they will have to pay entry tax)

VI. We accept the following terms of Delivery Deliver & Installation: 30 days delivery time limit
will be applicable for all deliveries at Beltron Stores in Patna only. (Order date not to be included)
by the supplier. In exceptional cases, BSEDC Ltd. may ask the Bidder/Manufacturer to deliver
the items at BSEDC
SEDC Ltd. for verification prior to delivery, installation and commissioning at user
site. The installation should be completed within 30 days of delivery of the equipment at user
site.

VII. We accept the payment schedule as per details given below:-


below:

Percentage (%) of
Sl. No Condition/ Event
payment

1 0% No Advance payment shall be made.

On successful Delivery, Installation and commissioning


(Original, Duly sealed & signed Invoice)) is to be obtained
2 60%
from the end user. The bills for payment would only be
raised after submission of 10% of the order value as PBG
PBG.

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After 3 months of Installation and /or commissioning and


3 20% verification thereof and successful
uccessful PPerformance of
installation.

After 6 months of Installation and /or commissioning and


4 20% verification thereof and successful
uccessful PPerformance of
installation.

VIII. We agree to abide by all the conditions mentioned in this Tender Document issued by the
Tendering Authority and also the further conditions of the said Tender Notice given in

IX The rates quoted are valid for a period of 180


0 days from the date of tender opening. The
validity can be extended with mutual agreement.
agreement

X. Technical Bid duly filled in and signed are enclosed with this tender form along with Terms &
Conditions in token of acceptance.

XI. The un-priced


priced Bill of material is enclosed for your evaluation.

XI. The rates for the supply of items mentioned as prescribed are given separately in the
financial bid.

XII. Reproduced / re-word-processed


processed formats or bidder's own formats
formats for the price quotations
will disqualify the tender.

Declaration:

I do hereby declare that copies of above documents have been attached at the right
and correct hyperlink provided with the correct document name in the e-form. In
case documents have been een attached at wrong place, our tender is liable to be
rejected.

Digital Signature of the Bidder

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3.2 CHECKLIST

XIII. CHECK LIST

Evaluation will be done as per the information provided in the checklist. Hence
unattached checklist may be rejected.

Sl. Checklist Item Description Reference Document Name Document


No. attached
(YES/NO)

1 Submission of Tender document Section 1.5 TDFEE_DOC


Fee

2 Submission of EMD ( if not Section 3.4 EMD_DOC


attached then proof of exemption) Para VIII a

3 OEM authorization
tion certificate for Notice Inviting OEMAUTH_DOC
this Tender or Manufacturing Tender Para 1
Certificate

4 Turnover
urnover Eligibility Criteria (10
(1 Tender form TURNOVER10CR_
CR_
Crore) Para IV (a) a.1 DOC

4a Order Value Criteria for 3 Crore in Tender form ORDER3CR_DOC


CR_DOC
One Order for the lastt five years Para IV (b) b.1

5 Experience of handling Govt. / Tender form EXP50L_DOC


PSU / BANK orders of the value of Para IV (c)
at least fifty lakhs in any state
with multi location supply in last
five years

6 PAN number allotted


otted by the Tender form PAN_DOC
Income Tax Authorities, copy only. Para IV (d)

7 Manufacturer's Regd. No. allotted Tender form SERVICETAXREG


by Service Tax Dept., copy of Para IV (e) _DOC
certificate only

8 Digitally Signed Document and Tender form SIGNEDTD_DOC


Corrigendum andnd with one page Para IV(f)
undertaking by the firm submitted

9 Quality Certificates ISO-9001


9001 or Tender form QC_DOC
ISO-14001 relevant to this RFP Para IV(g)

Note:-Attachments
Attachments will be attached at right places otherwise it will
will be rejected.

I do hereby declare that the following self attested copies of the documents
submitted with the tender document.

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3.3 VENDOR UNDERTAKING

Undertaking by the Vendor


I have read all the terms, conditions, enclosures
enclosures and the whole tender document
No…... Dated ……………..) (page number 1 to page number – x) and corrigendum (
if any) No….., Dated…….(page no1 to page no…… ) and understood the contents.
As a token of acceptance of all the terms of tender, I am hereby
hereby submitting the
entire tender document and the full corrigendum electronically in PDF format by
using the allotted digital signature. I am also authorized by my firm to fill in this
tender and therefore I am submitting this
this in the form of undertaking. A
Apart from
that agree to abide by the following:

1. Certificate of satisfactory past performance (last 3 years) has been enclosed.


2. We will ensure that a minimum of 99.5% 99.5% uptime, calculated on an annual
basis is achieved for the supplied items.
3. We shall give benefit
nefit of any price reduction found by the time of placing the
supply order.
4. We agree to accept partial order if it is placed.
5. We have quoted rates of items for 3 years comprehensive on on-site (COS)
warranty, with spare and labour. We agree to maintain/supportt the quoted
items after warranty period as well for atleast 5 years.
6. In case the item quoted is imported, direct shipment of the entire
machine/item including add-ons
add from OEM, is ensured & would be
provided. It is undertaken that no item supplied is used/reprocessed
used/reprocessed or
refurbished in any manner either in part or otherwise.
7. The above document
ument is executed on ___/__/2011 at (place) _______ and we
accept that if anything out of the above information is found wrong, our
tender shall be liable for rejection.
8. We hereby undertake that all the components/parts/assembly are original
and no duplicate parts are used in the entire manufacturing process.

Name of Person: _________________________________________________


Complete Address: _______________________________________________
_______________________________________________
_______________________________________________

Digital Signature of the Bidder

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Undertaking of Authenticity for Server and Storage

The Managing Director


BSEDC Ltd, Beltron Bhawan
Shastri Nagar
Patna - 800 023

Sub: Supply of IT Hardware,, Software, Desktops and Servers.

Ref: 1. Your Purchase Order No …………………….dated ………....


2. Our invoice no/Quotation no...……………dated
no... …….…...

With reference to the Desktops,


Desktops laptop and Servers being supplied/quoted
uoted to you
vide our invoice no/quotation no/order no. Cited
above…………………………………….

We hereby undertake that all the components/parts/assembly/software used in


the Desktops and Servers under the above like Hard disk, Monitors, Memory etc
shall be original new
ew components/parts/assembly/software only, from respective
OEMs of the products and that no refurbished/duplicate/second hand
components/ parts/ assembly/ software are being used or shall be used.

We also undertake that in respect of licensed operating system


system if asked for by you
in the purchase order, the same shall be supplied along with the authorized license
certificate (eg Product Keys on certification of Authenticity in case of Microsoft
Windows Operating System) and also that it shall be sourced from the authorized
source(eg Authorized Microsoft Channel in case of Microsoft Operating System).

Should you require, we hereby undertake to produce the certificate from our OEM
supplier in support of above undertaking at the time of delivery/installation. It will
be our responsibility to produce such letters from our OEM supplier’s at the time of
delivery or within a reasonable time.

In case of default and we are unable to comply with above at the time of delivery or
during installation, for the IT Hardware/Software
Hardware/Software already billed, we agree to take
back the Desktops, laptops and Servers without demur, if already supplied and
return the money if any paid to us by your in this regard.

We (system OEM name) also take full responsibility of both Parts & Service SLA as
per the content even if there is any defect by our authorized Service
Centre/Reseller/Sl etc.

Authorized Signatory.
Name:
Designation
Place

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3.4 GENERAL TERMS AND CONDITIONS


CO

Note: Bidders should read these conditions carefully and comply strictly while
sending /submitting their tenders.

I. Items under the contract: The detailed Technical Specifications of the


Systems proposed are given in the Technical Bid Section.

II. Opening and Validity of the Bids: The Technical Bids of only the bidders,
short listed from the General bid, will be opened. The bids will be opened on
scheduled date and time even in case of absence of the bidders. Financial
bid should be valid for a minimum period of 180 days from the date of
tender opening for placing the initial order.
III. Evaluation of Bids: A duly constituted Tender Cum Purchase Committee
(TCPC) shall shortlist the Technical Bids on the basis of Technical
Parameters, including possible visit to inspect manufacturing facilities, if
considered necessary. BSEDC Ltd., reserves the
the right to test any specified
system pertaining to the items mentioned in this tender and so present at
the site of the Bidder or some other location. The names of short listed
bidders will be communicated to the respective bidders only whose Technical
bids
ds are found suitable for opening the financial bids. The
Financial/Commercial bids will be evaluated by a duly constituted Tender
Committee. There will be no NEGOTIATIONS REGARDING
REGARDING THE FINANCIAL
BIDS. The OEMs / bidders, who are not registered with Bihar Sales Tax, if
selected, should get themselves registered with Bihar Sales Ta Tax before
receiving award of contract or purchase order or else they will have to pay
requisite tax.

IV. Financial Evaluation Process: The basic prices in Indian rupees should be
quoted
ted separately for each set of item given in the tender inclusive of
interface cables, power cables, documents such as systems and operating
Manuals, packing forwarding, freight, insurance and installation charges at
sites etc. Excise duty and Sales Tax/VATTax/VAT as applicable should be quoted
separately, failing which these are not payable payable extra. Form-D
Form for
concessional rate of sales tax as well as certificates for exemption from
payment of octroi charges shall be furnished. Financial bid will be evaluated
on thee basis of total price i.e. all inclusive price.

V. Selection of Vendor: The lowest quotation identified amongst all the


financial bids would be derived on the basis of the lowest financial bid if all
the features in the specifications of RFP.

The decision of BSEDC Ltd. arrived at as above will be final and no


representation of any kind will be entertained on the above said. The

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issuance of a Letter of Intent (LoI) in favour of the successful bidder would


be co-terminus
terminus with the Awarding of the Contract for thisis Tender
Tender.

VI. BSEDC Limited reserves the right to cancel / abrogate the whole or a part of
this tender document without
with assigning any reason (s).

VII. Earnest Money/Security Deposit:


(a) The General Bid should also contain relevant supporting documents and
Earnest Money Deposit (EMD) as per details
details given below, by Demand
Draft / Irrevocable Bank Guarantee (valid for six month) of any
nationalized bank or drawn / deposited in favour of Bihar State
Electronics Development Corporation Ltd. Patna EMD EMD for the entire
ent
project Rs. 5,00,000/
,00,000/-(Rupees Five Lakhs only). The Earnest Money
Deposit of the unsuccessful bidders will be refunded without any interest
after issuance of LoI.

(b) In the case of bidders whose bids are accepted for undertaking the work
assigned for this
his tender, the
th successful bidder will submit a Performance
Security deposit, which will be equal to 10% (Ten percent) of the total
cost of the items under this tender that the bidder has quoted in his
Financial Bid. The same would have to be in form of irrevocable
revocable valid
Bank Guarantee and have to be submitted within 15 days from the
issuance of the LoI.

(c) The successful bidder will also submit an acceptance of the LoI within
two days from the awarding of the Contract.

(d) Earnest Money Deposit of the successful


successful bidder will be refunded on
receipt of Performance Security Deposit from the bidder. Performance
Security deposit will be in the form of irrevocable Bank Guarantee drawn
in the name of "Bihar State Electronics Development Corporation Ltd."
valid for the entire warranty period.

VIII. Warranty/Guarantee Clause:


Clause

a. The bidders would give comprehensive on-site


on site warranty (COS)/guarantee
that the equipment / software would continue to conform to the description
and quality as specified for the period on all items from the date of delivery
and verification of the said equipment to be purchased and that
notwithstanding the fact that BSEDC Ltd. may have inspected and/or
approved the said equipment, if during the aforesaid period of three years.

b. In addition to guarantee
tee as mentioned in clause (ii) above, the bidder shall
during the guarantee period replace the parts, if any, and remove any

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manufacturing defect, if found during the above said period, so as to make


the equipment operative. The bidder shall also replace parts of equipment,
in case it is found to be malfunctioning and defective, and that the
equipment cannot be put to operation otherwise. This also includes the cost
towards labour by the bidder. Complaint logging procedure and contact
number will be given to end user with each supply for Complaint logging and
resolution along with SLA for response time and resolution time. Failing to
this compliance will result in deduction in AMC payment,
payment forfeiture of the
Performance Security Deposit and blacklisting
cklisting of firm with BSEDC /Govt of
Bihar for future transaction.

c. In case of machinery and equipment specified by BSEDC Ltd. the bidder


shall be responsible for carrying out annual maintenance and repairs on the
terms and conditions as may be agreed. The
The bidder shall also be responsible
to ensure adequate regular supply of spare parts needed for a specific type of
machinery and equipments whether under their annual maintenance and
repairs rate contract or otherwise. In case of change of model he will give
sufficient notice to the BSEDC Ltd. who may like to purchase spare
parts from them to maintain the machinery and equipments in perfect
condition.

IX. In the event the Bidder / company or the concerned division of the Bidder’s
Company is taken over / bought over by another company, all the
obligations under the agreement with BSEDC Ltd., should be passed on for
compliance by the new company in the negotiation for their transfer.

X. The Bidder will have to enter into written agreement with BSEDC Ltd. for
honouring all aspects of fair trade practices in executing the purchase orders
placed by BSEDC Ltd. by responding to this tender.

XI. Change in Product Name: If the name of the product is changed for
describing substantially the same in a renamed form, form, then all techno
financial benefits agreed with respect to the original product, shall be passed
on to BSEDC Ltd. and the obligations with BSEDC Ltd. taken by the Bidder
with respect to the product with the old name shall be passed on to the
product so renamed.

XII. All the terms and conditions for the supply, testing and acceptance, payment
terms, deduction, penalty etc. will be as those mentioned herein and no
change in the terms and conditions by the bidders will be acceptable.
Alterations, if any must be done 24hrs before the time of closing (last date
and time) of submissions. Such alterations in the tender bids should be
attested properly by the bidder, failing which, the tender will be rejected.

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XIII. BSEDC Ltd. will not be responsible for any delay on the part of the bidder in
obtaining the terms and conditions of the tender notice or submission of the
tender bids.

XIV. For all the parts/controller cards/devices, the make and model should be
mentioned in the technical bid with complete details.

XV. The Successfull Bidder m


must open a local office (If non-existent)
existent) within the
geographical and administrative boundaries of the State of Bihar within one
month from the Awarding of Contract.

XVI. The system must be supplied in full as per specified configuration for
acceptance.
ce. The acceptance tests will include the running of the evaluation
test as conducted during selection of the bidder. The system must give same
performance results as shown during initial benchmark/evaluation tests.
The delivered systems, in addition to meeting
meeting the evaluation test, should
also contain the same subsystem (Branch/Manufacturer) as were given at
the time of initial evaluation tests. Failure to fulfil any of the above-
above
mentioned conditions will entail damage, deduction or cancellation of the
purchase
hase order along with forfeiture of the EMD/Security Deposit.

XVII. Testing and acceptance: Normally, testing and acceptance of the systems
will be done at the actual sites of installation or at BSEDC Stores. However,
wherever it is considered necessary, testing
testing and acceptance may be done at
the time of delivery or Factory premises of the Manufacturer. In that case the
items which are accepted after testing should be sealed inside carton under
the joint signature of the representatives of BSEDC Ltd. and Manufac
Manufacturer's
representative and then sent along with the packing list giving serial
numbers and part numbers of all possible items and copy of the acceptance
test report to the site and install within 10 days without any additional
charges. All aspects of safe delivery shall be the exclusive responsibility of
the manufacturer. BSEDC Ltd reserves the right to reject any item, if found
unsuitable and / or not conforming to the approved specifications. The
rejected items, if any, shall have to be taken back and replaced replaced by good
quality equipment forthwith at the cost of the bidder. No payment will be
made for the rejected items. At the destination site, the cartons will be
opened only in the presence of BSEDC official and Manufacturer's
representative and the intact
intact position of the seal for not being tampered with
shall also form the basis for certifying the receipt in good condition. During
installation at site, if any item is found to be defective or broken, it will be
replaced with new one by the Manufacturer at their cost and risk within 30
days.

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XVIII. Liquidated Damage:: The RFP to be given for testing and acceptance and /
or delivery and installation at site is to be strictly adhered to in view of the
strict time schedule for implementation of various projects. Any u unjustified
and unacceptable delay in delivery beyond the delivery schedule as per
purchase order (which shall not be more than four weeks for all items from
the date of purchase order) will render the Bidder/Manufacturer li liable for
damage at the rate of 0.5%
0 (half percent) per week subject
ject to a maximum of
FOUR weeks, two (2%) %) and thereafter BSEDC Ltd. holds the option for
cancellation of the order for pending supply, and procure the same from any
other Manufacturer, forfeiting the EMD/Security deposit of the the Vendor and
blacklisting of firm with BSEDC /Govt of Bihar future transaction. Also,
BSEDC ltd. has option to procure the items from alternate source at the risk
and cost of the defaulting Vendor.

XIX. A pre-receipted
receipted bill shall be submitted in triplicate in the name of Bihar
State Electronics Development Corporation Ltd. or designated authority. It
shall be done soon after the delivery along with a copy of the duly receipted
delivery challan. The payment of the bills will be made after complete
delivery/testing
ng and acceptance of the systems and on submission of
Performance Bank Guarantee.

XX. The bidders should have preferably a state-wide


state wide after sales support. For this
purpose, the bidder should give copy of their latest annual Report. General
Information about the he company (Company profile), Manufacturing and
Maintenance procedure, a list of locations where they have their offices along
with number of customer engineers, number of machines installed, address
of service centres,, locations of maintenance inventory available
available etc.

XXI. The bidder should provide the system manual and user manual along with
each system.

XXII. On completion of the warranty period, the performance security deposit shall
be released after satisfying that proper free warranty support has been
provided
ed during warranty period of three years for all the supplies. If
considered necessary, a penalty for delay in supply is 2% and penalty for
performance related issue is 10% (Which is equal to PBG Value) may be
imposed. The penalty shall be recovered from the the bidder or from their
security deposit, while releasing the security deposit. After expiry of
warranty, BSEDC LTD. or designated authority will either enter into Annual
Maintenance Contract with the supplier for post-warranty
post warranty maintenance of
the system or maintain them in in-house
house or enter into Annual Maintenance
Contract with third party. In case BSEDC LTD. or designated authority opts
to maintain the systems in-house
in house or through third party, the bidder shall
make available to BSEDC ltd. or designated authori
authority
ty all necessary spares,

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same or equivalent spares without affecting the compatibility or performance


of any part of the system, for a period of at least two years from the expiry of
the warranty period.

XXIII. This shall be binding on the Bidder/Manufacturer under


under the terms and
conditions of the purchase order to be placed on finalization of the tender
process. Hardware vendor should provide all kinds of after sales support
during the warranty period.

XXIV. commissioned within four


All the items from must be supplied, installed or commissioned
weeks from the date of awarding of Contract.

XXV. The bidder shall enter into agreement with BSEDC LTD. not to supply the
items covered under "Rate Contract" either directly or indirectly through its
Authorized Business Partners or third party
party sellers at a rate less than the
'contract rate' to any organization, Department, PSUs or organization located
in Bihar.

XXVI. During the validity of the Contract including the extended period, if the
bidder sells any system or sub-system
sub system of the same or eq equivalent
configuration to any other Department /Organization in the state of Bihar at
a price lower than the price fixed for BSEDC Ltd., the Manufacturer/ bidder
shall voluntarily pass on the p
price difference to BSEDC LTD.

XXVII. The bidder should quote minimum price for each item as per stipulated
specifications.. In case, the items matching to the stipulated specifications
are not available with the Bidder, he can offer alternatives with same
specifications. However, he must get this clarified in the pre-bid
pre bid mee
meeting in
writing failing which BSEDC ltd reserves the right to reject the Bid with non
confirmative specifications.

XXVIII. In case BSEDC LTD. shows that the market rates have come down from the
time earlier when rates were finalized or selection of new system
configuration
onfiguration based on market trends, BSEDC LTD. can ask the technically
short-listed
listed bidders to re-quote
re quote the prices and the Vendor will be selected on
the basis of procedure given earlier. The time difference between such re- re
quotes will be minimum 1 month.

XXIX. Force Majeure:


Neither party shall be responsible to the other for any delay or failure in
performance of its obligations due to any occurrence commonly known as
Force Majeure which is beyond the control of any of the parties, including,
but without limited
mited to, fire, flood, explosion, acts of God or any

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Governmental body, public disorder, riots, embargoes, or strikes, acts of


military authority, epidemics, strikes, lockouts or other labour disputes,
insurrections, civil commotion, war, enemy actions. If If a Force Majeure
arises, the Bidder shall promptly notify Tenderer in writing of such condition
and the cause thereof. Unless otherwise directed by Tenderer, the successful
bidder shall continue to perform his obligations under the contract as far as
is reasonably
easonably practical, and shall seek all reasonable alternative means for
performance not prevented by the Force Majeure event. The successful
bidder shall be excused from performance of his obligations in whole or part
as long as such causes, circumstances or events shall continue to prevent or
delay such performance.

XXX. Tenders not conforming to any or all the above terms and conditions are
liable to be rejected.

XXXI. BSEDC LTD reserves the right to reject any or all the tenders without
assigning any reason whatsoever.
whatsoever. BSEDC LTD. would not be under
obligation to give any clarification to such rejected tenders. BSEDC Ltd may
decide not to procure any particular item even after opening the bids.

XXXII. All disputes are subject to jurisdiction within the geographical a


and
administration confines of Patna only.

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3.5 DRAFT AGREEMENT

DRAFT FOR AGREEMENT


An Agreement made this Date of Agreement between (Your company Name &
Address) (hereinafter called "the approved vendor",
", which expression shall, where
the context so admits,
s, be deemed to include his heirs successors, executors and
administrators of the one part and the BSEDC Ltd. Which expression shall, where
the context so admits, be deemed to include his successors in office and assigns of
the other part.

Whereas the approved vendor has agreed with the BSEDC Ltd. to Supply to the
Managing Director, BSEDC Ltd., Beltron Bhawan, Shastri Nagar, Patna of the State
of Bihar at its Head Office as well as at branch Offices throughout Bihar, all those
articles set forth in the letters
ers our Order No. Appended hereto in the manner set
forth in the conditions of the tender and contract appended herewith and at the
rates set forth in the said order.

And whereas the approved vendor has deposited a sum of Rs. ____ in _____

1. Cash/Bank Draft/Challan
t/Challan No
No. /Banker
Banker Cheque/Bank guarantee No. ______
dated ____________
2. Post Office Savings Bank Pass Book duly hypothecated to the Departmental
authority.
3. National Savings Certificates/Defence Savings Certificates, Kisan Vikas
Patras, or any other scri
script/instrument
pt/instrument under National Saving Schemes for
promotion of Small Savings, if the same can be pledged under the relevant
rule. (The certificates being accepted at surrender value) as security for the
due performance of the aforesaid agreement which has be been formally
transferred to BSEDC Ltd.
Now these Presents witness:

a. In consideration of the payment to be made by the BSEDC Ltd. Through


DD at the rates set forth in this tender hereto appended the approved
vendor will duly supply the said articles set forth
forth in letters nos. Our
Order No. …… thereof in the manner set forth in the conditions of the
tender and contract.
b. The conditions of the tender and contract for open tender enclosed to the
Tender Notice No. __________ Dated ______ and also appended to this
agreement
greement will be deemed to be taken as part of this agreement and are
binding on the parties executing this agreement.
c. Your Offer / Tender No. ------- With Date--------- received from bidder and
letters Our Order No. issued by the BSEDC Ltd. And appended to this
agreement shall also form part of this agreement.
d.
i. The BSEDC Ltd. do hereby agree that if the approved vendor shall
duly supply the said articles in the manner aforesaid observe and
keep the said terms and conditions, the BSEDC Ltd. will through DD

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pay or cause to be paid to the approved vendor at the time and the
manner set forth in the said conditions, the amount payable for each
and every consignment.
ii. The mode of Payment will be as specified below:

4. The delivery and Installation shall be effected


effect and completed within the
period as specified in the supply order.
5.
1.
i. In case of extension in the delivery period with liquidated damages,
the recovery shall be made on the basis of following percentages of
value of stores which the bidder has failed to supply:-
s
a. Delay up to one fourth period of 2.5% the prescribed delivery
period.
b. Delay exceeding one fourth but 5% not exceeding half of the
prescribed delivery period.
c. Delay exceeding one fourth but 7.5% not exceeding three fourth of
prescribed delivery peri
period.
d. Delay exceeding three fourth of 10% the prescribed delivery period.
e. Delay in Installation-
Installation L.D. @ 0.5% for each day of delay subject to
a maximum of 10% of the cost of respective items.
Note

i. Fraction of a day in reckoning period of delay in suppli


supplies shall be
eliminated if it is less than half a day.
ii. The maximum amount of agreed liquidated damages shall be 10%.
iii. If the supplier requires an extension of time in completion of
contractual supply on account of occurrence of any hindrances, he
shall apply
y in writing to the authority which had placed the supply
order, for the same immediately on occurrence of the hindrances
but not after the stipulated date of completion of supply.

2. Delivery period may be extended with or without liquidated damages if


the delay in the supply of goods is on account of hindrances beyond the
control of the bidder.

6. All disputes arising out of this agreement and all questions relating to the
interpretation of this agreement shall be decided by the BSEDC Ltd and the
decision of the BSEDC Ltd. Shall be final. In witness whereof the parties
hereto have set their hands on the Date of Agreement.

7. The scope of work, payment to bidders, penalty etc will be derived from RFP
and corrigendum, hence all the terms and conditions of the RFP along with

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corrigendum will form the part of Master Schedule of Agreement (MSA) or


Contract.

8. The Comprehensive onon-site


site warranty shall be provided by vendor for 3 years
from the date of supply.

9. Annual Maintenance Contract for three years shall be provided


ided by the
vendor for 3 years from the date of acceptance.

IN WITNESS WHEREOF THE TH PARTIES HERETO HAVE CAUSED THIS


AGREEMENT TO BE EXECUTED BY THEIR AUTHORIZED REPRESENTATIVES ON
THIS ______ DAY OF _________ 2010.
2010

Signature of the Signature for and


d on

Bidder behalf of M.D. BSEDC Ltd.

Designation -

Date : Date:

Witness 1 Witness 1

Name Name

Designation Designation

Signature Signature

Witness 2 Witness 2

Name Name

Designation Designation

Signature Signature

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TECHNICAL BID

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4 TECHNICAL BID

4.1 BID LETTER

The Managing Director,


BSEDC Limited,
Beltron Bhavan, Shastri Nagar,
Patna - 800 023

Reference: Tender Number ……. Dated ……

Sir,

We hereby declare:
i. We are the authorised agents of the manufacturers of the Servers,
storage and peripherals proposed in our solution.
ii. That we are equipped with adequate maintenance and service facilities
within India for supporting the offered items. Our maintenance and
service facilities
ities are open for inspection by representatives of Government
of Bihar.
We hereby offer to supply the Computers and peripherals and provide the services
at the prices and rates mentioned in the attached commercial bid.
In the event of acceptance of our bid,
bi we do hereby undertake:
i. To supply the equipment and commence services as stipulated in the
schedule of delivery forming a part of the attached technical bid.
ii. We affirm that the prices quoted are inclusive of delivery, installation,
and commissioning cha
charges
rges and all sales/service taxes. (Octroi and any
local levies will be charged on actual on submission of proof of
remittance.)
We enclose herewith the complete Technical Bid as required by you. This includes:
1. Bid particulars
2. This bid letter
3. Schedule of delivery
4. Warranty
5. Manufacturer’s authorization form(s)
We agree to abide by our offer for a period of 1800 days from the last date of
submission of commercial bid prescribed by Government of Bihar and that we shall
remain bound by a communication of acceptance
accepta within that time.
We have carefully read and understood the terms and conditions of the tender and
the conditions of the contract applicable to the tender. We do hereby undertake to
provision as per these terms and conditions.

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i. The deviations from the requirement


requirement specifications of tendered items and
schedule of requirements are only those mentioned in section
OR (Strike out whatever is not applicable)
There are no deviations from the requirement specifications of tendered
items and schedule of requirements.
requiremen
ii. The deviations from the terms and conditions of the tender are only those
mentioned in section
OR (Strike out whatever is not applicable)
There are no deviations from the terms and conditions of the tender.
We hereby certify that the Bidder is a Directorate
Directorate and the person signing the tender
is the constituted attorney.
Bid Security in the form of a Bank Guarantee issued by ______________ (bank), valid
till ___/___/_____ (dd/mm/yyyy), for an amount of Rs. 5,00,000/- (Rupees Five
Lakhs) is enclosed in the cover containing pre-qualifying
pre requirements.

We do hereby undertake, that, until a formal contract is prepared and executed,


this bid, together with your written acceptance thereof and notification of award of
contract, shall constitute a binding contract
contra between us.

Digital Signature
ature of the bidder

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4.2 SCOPE OF WORK

There is a requirement of server augmentation of various servers, storage


storage, Oracle
Software and associated items in B BRAIN
RAIN Data Centre for the existing and new
applications.. The requireme
requirement will be procured during coming months on the
lowest quoted prices. Bidders are requested to take note of this and supply of the
order and for providing installation and maintenance services of the hardware and
Oracle Software for 3 years.

4.2.1 TECHNICAL SUPPORT


ORT SERVICES

The bidder should position one manpower to attend O&M issues during the project
period who will liaison with OEM for warranty services and with application team
for application related issues.

The said resource should be responsible


r for L2 support,
upport, H/W & S/W support and
would provide help to the data centre operations and
and management with the existing
DCO’s core
ore team for quick resolution of problems in the technical support and
would work on shift basis and ensure uptime of services.

The desired
red profile of the candidate should be min University degree/diploma with
1-2
2 years exp in technical support services, operations, IT infrastructure managing
and updating customer database with pleasing personality and good
communication skills. Technical certifications like CCNA /MCSE are preferred.

Brief Specifications of the present requirement


requirement:

RISC based Application Servers:

The applications servers installed in the Data Center will cater to various
departments of Bihar Government. These servers willwill be under high availability
mode and can handle multiple applications on the same server cluster. The
environment is created to deploy the applications easily, effectively and with short
roll out period.
The system hardware should conform to the standards specified below. The
applications will be developed based on open standard tools. The applications will
be deployed on these systems. The vendor to ensure that the necessary tools and
drivers are provided along with the systems for the smooth roll out of the
applications developed. The vendor should have good exposure on the cluster
management services of the application server proposed.
a) Application server should support open Development Environment tools.
b) Application server should be able to connect to legacy
legacy systems.

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c) Remote administration capability to configure & maintain servers and


server clusters in multiple installations. Over the Internet administration
should be possible.
d) Application Server should provide clustering, fail-over
fail over & load balancing
functionality
ctionality to ensure high availability of the system. This feature can
be part of the application server or additional tools to provide the
necessary solution as required. This is to ensure that all the applications
developed using standard tools are deployed
deployed easily and not to put efforts
towards load balancing and high availability while development.
e) No vendor specific APIs should be part of the application server.
f) The application server should support open API for integrating with
central authorization an
and authentication servers/services.
g) The applications under this environment should be able to connect to
back end databases. The necessary open standard APIs should be part
of the application server. The system to ensure the data integrity in
single and cluster
ster mode.
h) Multiple applications should be deployable on the application server
under clustered, high available mode. While rolling out new applications
the services to the users already using should not be disturbed.

4.2.2 SPECIFICATIONS OF RISC BASED SERVER

Server
rver with minimum specification HP r3600 or equivalent
clock 1.7 GHz, cache 18 MB or above
Itanium CPU 2, Core 4
RAM 16 GB expandable to 128 GB,GB
Internal HDD 3* 300 GB RAID 5 Configuration
NIC port 4
Redundant
edundant power supply,
Server Management and Diagno
Diagnostic Software,
OS HP-UX 11iV3 or equivalent
3 years on site Comprehensive warranty including

4.2.3 SPECIFICATIONS OF BLADE CHASSIS

Blade Chassis shall accommodate the minimum 8 number of Blade Servers


with hot swappable HDD, Interconnect Modules, Power supplies,
supplies, Fans and
Management Modules.
It shall include all accessories so that it can be mounted on an Industry
Standard 42U Rack.
It shall be fully populated with Power Supplies with N+N redundancy.
It shall be supplied with the PDUs to connect Power Cables to the Chassis
power input terminals.

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It shall be fully populated with fans for cooling with adequate redundancy
built in for the entire enclosure & its components.
It shall be complete with required number of Managed Ethernet Switches to
provide at least two no of 1 Gb/s ports connectivity from each Blade Server
Management Module which provides a single point of control for intelligent
management of the entire console.
It should provide setup & control of Enclosure, should report asset and
inventory information
ion for all the devices in the Enclosure.
It should report Thermal & Power Information on per Server & per Enclosure
basis and it should provide KVM functionalities & access for all the Server
Blades from the Management Module.

4.2.4 SPECIFICATIONS OF BLADE SERVER

CPU: Intel Itanium Processor 9300 (Quad Core Series).


Series)
1.73 GHz (1.86GHz on Turbo) 24MB L2 Cache
Processor / Cores per System: 2/8
Motherboard : OEM Mother Board with the Chipset providing 1333 MHz FSB
Memory: 16 GB (4x4GB) Scalable to 384MB.
384MB
External removable DVD R/RW USB
Hard Disk Drive : 2 x 400
4 GB or above 10K rpm SFF SAS Hot Plug
Hard Disk Controller : SAS based supporting RAID 0/1 with 32 MB Cache
Multifunction ports : Minimum 2 Gigabit Ports
Fiber channel ports : 2 Ports 4 Gb/s
Management : OS Independent hardware health status
Keyboard : Virtual KVM based remote Control
Power Management : Remote Power Control
OEM Supported Unix flavour latest version

4.2.5 RACK 42U WITH DUAL POWER


OWER INPUTS WITH CABLES
CAB

42U Rack with dual power inputs (PDUs) and Power cables
cables with IEC 309
Connectors, perforated doors, both from front and rear, with locking facility,
Cable Management Kit, Stability Kits to handle heavy Blade Chassis, servers
and/or storages, Grounding Kit, 40 x 1U Blanking panels.
OEM Rack that of Server should be supplied

4.2.6 ADDITIONAL SAS HDD, PROCESSOR AND RAM FO


FOR SERVERS

It is required to upgrade the existing memory of the RISC servers from 8GB
to 16/32 GB and the hard disk from 2x146 GB SCSI to 3x146GB and
reconfigure the RAID to level 5. There are 16 such
such RISC servers of r3600
series and 3 numbers of R2600 series Servers in BRAIN DC

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4.2.7 SOFTWARE

Oracle Internet Application Server,


Server Database Server set with Oracle technical
support (enterprise), Tuning Pack, Diagnostic Pack, Real Application
Clusters - version 10G

Product Matric Qty


Oracle Database Server (Ennt. Edition) Processor 4
Real Application CLuster Processor 4
Diagnostic Pack Processor 12
Tuning Pack Processor 12
Oracle Internet Application
n Server Processor 12
Oracle Database Developm ment License Named User + 12
Oracle Internet Developer Suite
S Named User + 6
Oracle ATS for the above Set Set

4.2.8 SPECIFICATIONS FOR SAN


AN STORAGE

It is required to upgrade the existing HP EVA 6000 SAN Storage in BRAIN


DC with provision of additional 300 GB HDD in a Rack and shelf’s
Bidders has to supply additional shelfs for housing 56 more HDD of 300 GB
to make the total SAN capacity of 32 TB usable space
Offered d Storage Array shall be configurable in a No Single Point of failure
including Array Controller card, Backplane, Cache memory, FAN, Power
supply etc
Offered Storage shall have minimum of 4 host ports running at 4Gbps speed
for connectivity to servers.
Offered
ered Storage shall have additional 4 device ports for disk connectivity.
The storage array should support
sup hardware based RAID 0, 0+1, 5 levels. 10.
The storage array should support at-least
at 2 Gbps dual-ported
ported 300GB /
400GB / 500GB hot-pluggable
pluggable Enterprise FC and S-ATA / F-ATAATA drives in
the disk shelf’s.
Storage shall be offered with performance management software.
The storage array should support hardware based data replication at the
array controller level across all models of the offered family.
The Storage
age array shall support Continuous Asynchronous Replication to
DR location instead of buffering at Primary location for increased Recovery
time objective.

4.3 TIME LINES

The total supply, Installation and commission should be completed in 6-8


6 8 weeks including all the
tasks and OEM’s delivery schedule. BSEDC will deploy its team for accepting the ordered setup.

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4.4 BILL OF MATERIAL AND COMPLIANCE

S.N Item Code Items Specification Complianc Proposed


No. e Yes/No Make and
(dropdown Model
option)

1 Blade Blade
de Chassis :
Chassis Blade
de Chassis shall accommodate 8
number of Blade Servers with hot
swappable HDD, Interconnect Modules,
Power supplies, Fans and Management
Modules.
It shall include all accessories so that it
can be mounted on an Industry
Standard 42U Rack of same OEM.
It shall be fully populated with Power
Supplies with N+N redundancy.
It shall be supplied with the PDUs to
connect Power Cables to the Chassis
power input terminals.
It shall be complete with required
number of Managed Ethernet Switches
to provide
de at least two numbers
n of 1
Gb/s ports connectivity from each
Blade Server
Management Module which provides a
single point of control for intelligent
management of the entire console. It
should provide setup & control of
Enclosure, should report asset and
inventory information for all the devices
in the Enclosure.
It should report Thermal & Power
Information on per Server & per
Enclosure basis and it should provide
KVM functionalities & access for all the
Server Blades from the Management
Module.
2.1 Blade Blade Server Dual Core
Server CPU: Intel Itanium Processor 9300
(Quad Core Series).
Series)
1.73 GHz (1.86GHz on Turbo) 24MB L2
Cache
Processor / Cores per System: 2/8
Motherboard : OEM Mother Board with
the Chipset providing 1333 MHz FSB
Memory: 16 GB (4x4GB) Scalable to
384MB.

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S.N Item Code Items Specification Complianc Proposed


No. e Yes/No Make and
(dropdown Model
option)

Hard Disk Drive : 2 x 400 GB or above


10K rpm SFF SAS Hot Plug
External removable DVD R/RW USB
Hard Disk Controller : SAS based
supporting RAID 0/1 with 32 MB Cache
Multifunction ports : Minimum 2
Gigabit Ports
Fiber channel ports : 2 Ports 4 Gb/s
Management : OS Independent
hardware health status
Keyboard : Virtual KVM based remote
Control
Power Management : Remote Power
Control
OEM Supported Unix flavour latest
version
2.2 Blade Blade Server Quad Core
Server CPU: L5506 (2.13 GHz, 4 MB L2
Cache, 1333 MHZ FSB).
Motherboard : OEM Mother Board
with the Chipset providing 1333 MHz
FSB
Memory 4 GB PC2-5300 Fully
Memory:
Buffered DIMMs at 667 MHz, scalable
to 128 GB.
Hard Disk Drive : 2 x 146 GB 10K
rpm SFF SAS Hot Plug
Hard Disk Controller : SAS based
supporting RAID 0/1 with 32 MB
Cache
Multifunction ports : 2 Gigabit Ports
Fiber channel ports : 2 Ports 4 Gb/s
Management : OS Independent
hardware health status
Keyboard : Virtual KVM based remote
Control
Power Management : Remote Power
Control
2.3 Risc Type of Processor:-
Processor: Total 2 Processor
Server cores. (ie 1 no of dual core or
equivalent)
Dual Core Itanium 2 1.6Ghz with
18MB L3 cache
OR

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S.N Item Code Items Specification Complianc Proposed


No. e Yes/No Make and
(dropdown Model
option)

64 bit 1.9GHz Power 5 with 36 MB L3


cache
OR
1.8GHz
.8GHz Ultra Sparc IV+ with 32 MB
L3 cache
Memory: 8GB, RAM Type:- PC2-4300
Memory:-
ECC chip spare DDR2 or higher
Hard Disk:
Disk:- 2x146GB or 4 * 73 GB
10k Hot Plug Ultra320 SCSI / SAS
drive or higher
Networking: 2 no 10/100/1000 Base
Networking:-
Tx Ethernet Adapters
CD/DVD: DVD ROM
CD/DVD:-
Power Supply:
Supply:- Redundant Power
supply and redundant cooling fans
OS:- Unix
Housing: Rack Mounted System with
Housing:-
all rack accessories to be supplied
I/O Slots:-
Slots: Minimum 8 PCI-X Slots or
higher Internal HDD Bays:-
Bays: Minimum
8 hot plug HDD bays or higher
Interfaces: Minimum 1 dedicated port
Interfaces:-
for server management Preferable
Height: Rack-optimized with 4U
Height:-
height;
2.4 SAN It is required to upgrade the existing HP
Storage EVA 6000 SAN Storage in BRAIN DC
with provision of additional 300 GB
HDD in a Rack and shelf’s
Bidders has to supply additional shelfs
for housing 56 more HDD of 300 GB to
make the total SAN capacity of 32 TB
usable space
Offered Storage Array shall be
configurable in a No Single Point of
failure including Array Controller card,
Backplane,
Backpla Cache memory, FAN, Power
supply etc
Offered Storage shall have minimum of
4 host ports running at 4Gbps speed for
connectivity to servers.
Offered Storage shall have additional 4
device ports for disk connectivity.
The storage array should support
sup

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S.N Item Code Items Specification Complianc Proposed


No. e Yes/No Make and
(dropdown Model
option)

hardware
ware based RAID 0, 0+1, 5 levels.
10.
The storage array should support at-at
least 2 Gbps dual
dual-ported 300GB /
400GB / 500GB hot-pluggable
hot
Enterprise FC and S-ATA
S / F-ATA drives
in the disk shelf’s.
Storage shall be offered with
performance management software.
software
The storage array should support
hardware based data replication at the
array controller level across all models
of the offered family.
The Storage array shall support
Continuous Asynchronous Replication
to DR location instead of buffering at
Primary location
loc for increased Recovery
time objective.
2.5 Oracle for
Unix Oracle Application Server Enterprise
based Edition 10G, the quantity of the oracle
App license will be as per the hardware
server configuration Quoted
2.6 Any electrical cabling
cabl with MCB will
Electrical
be undertaken as part of the scope

Note: All the item has to be filled by Yes or No mandatory otherwise the vendor
will be technically disqualified. The items are described as a complete set and not
part thereof.

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Financial Bid
B

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5 FINANCIAL BID

Bihar
ihar State Electronics Development Corporation

FINANCIAL BID

Name of Bidder_________________________________________________________________
_________________________________________________________

Address for Correspondence________________________________________________


________________________________________________
____________________________________________________

Financial
al Bid for Servers, Storage, Software etc.

Name of The Bidder

FOR Destination
Unit Price (Incl. of
Total Unit
SL. No Item Code Brief detail of Item . Qty taxes and 3 years
Price
warranty and
support)

A (Rs.) B (Rs.) C = A+B (Rs.)

RISC Server as per


1 Server 001 8 0.00
specs at Para 2.1

Blade Blade Chassis as per


2 1 0.00
Chassis specs at Para 2.2

Blade Servers as per


3 Blade Servers
specs at Para 2.3
8 0.00

SAN storage as per


4 SAN
the specs at Para 2.4
1 0.00

Oracle A
Application
5 Software
Server
Set 0.00

Oracle Database Serverr (Ent. Edition) 4 Processor


5.1 0.00

5.2 Real Application Cluster 4 Processor 0.00

5.3 Diagnostic Pack 12 Processor 0.00

5.4 Tuning Pack 12 Processor 0.00

5.5 Oracle Internet Applicattion Server 12 Processor 0.00

Oracle Database Develop


pment 12
5.6 License Named User + 0.00

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5.7 Oracle Internet Develop


per Suite 6 Named User + 0.00

Oracle ATS for the above


ve Software Set
5.8 0.00

Memory for r3600


6 Memory Servers 16 GB 16 0.00
(4x4GB)
HP Integrity 146GB
7 Hard Disks 10k SAS Drive for 16 0.00
rx3600 server

Miscellaneous
8 Electricals
Electrical Items
1 0.00

AMC forr the


Hardwarre after
9 AMC
expiry off Warranty in
1 %
% per annum

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