Chapter 2

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Chapter 2

Cruising
Who Cruises – and Why

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Objectives
• Describe the typical clients onboard cruises of
different lengths.
• Explain 20 reasons why people are drawn to
cruising.
• Identify what’s typically included in the cruise
price and what isn’t.
• Explain how cruises are priced.
• Recognize the 15 mot common roadblocks to
cruise purchase.

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Why People Cruise
1. Hassle free vacation: pack and
unpack once.

2. Take you away from it all.

3. You’re pampered.

4. You can do all or nothing.

5. Go to various geographic
regions.

6. Something “new.”
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Why People Cruise
7. Lots of events, activities, and meals.

8. Facilitates shopping.

9. Easy to make friends.

10. Lend themselves to groups.

11. Romantic experience.

12. Learning experience. 5


Why People Cruise
13. Can satisfy virtually
anyone.

14. Great way to celebrate a


special event.

15. Everyone’s talking about


how wonderful it is.

16. Safe travel experience.

17. Fabulous value for the


money.

18. Know what you are


paying in advance. 6
Cruise Prices
• The cost is based on two or double occupancy—it’s per
person, based on two passengers to a room.

• The cost depends on where your room is located on the ship.


The industry uses the term cabin or stateroom.

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Cruise Prices
• The higher the deck the stateroom is on, the higher the price.

• Outside staterooms (which have windows or Ocean View) are


generally more expensive than inside or interior staterooms.
(generally w/o windows).

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Staterooms
• Larger staterooms are
more expensive than
smaller ones.

• Staterooms with
balconies generally cost
more than those without.

• Outside staterooms who’s


views are obstructed
(lifeboat) are less
expensive.

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It’s possible to have varying prices of
staterooms on a single deck:
Many factors affect price:
a. Book 6 or more months in advance.
b. Last minute sale, when ship is not full.
c. Special promotions.
d. 3rd or 4th person in a room.
e. Repositioning cruise, when vessels are moving from one general cruise area to
another are almost always a bargain.
f. Alumni or Past Guest (if you’ve sailed before).
g. Group (minimum will vary by cruise line – some say 5 or more)
h. Seasonality
a. summer = high season
b. spring/fall = shoulder season (low)
c. winter=low season
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Roadblocks to Purchase

1. Cruise are too expensive.


2. Cruises are boring.
3. Cruises are only for older people.
4. Cruises are stuffy and too formal.
5. Cruises are too regimented.
6. There’s not enough time in ports.
7. The ship environment is too confining.
8. You are forced to socialize with people.

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Roadblocks to Purchase

9. I’ll eat too much and put on weight.


10. Are ships really safe?
11. It’s too far to fly to the port.
12. I’m worried about getting sick.
13. I don’t know enough about cruises.
14. Cruises are too formal.

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