Summer Internship Project Report on

“To Study & Analyze The Time To Finance Process Of Bajaj Finance Ltd’’

Submitted in partial fulfilment of the requirements for the degree of

Master of Business Administration (Finance)

By

A DIKSHA RATNAM
(Reg.No-2006384023)

Under the guidance of

Ranjana Patnaik (Asst. Professor)

A study Conducted for

Bajaj Finance Limited

(A project report submitted to Biju Patnaik University of Technology (BPUT), Rourkela, Odisha
for partial fulfillment of the requirements for the award of Degree of MBA Program)

Aryan School of Business Management

Arya Vihar,Bhubaneswar-752050

(2020-2022)
 Acknowledgement
I have taken efforts in this project.however, it would not have been possible without the kind
support and help of many individuals and organization.I would like to extend my sincere thanks
to all of them.

I am highly indebted to Mr. Satyajit Bhanja for his guidance and constant supervision as well as
for providing necessary information regarding the project & also for his support in completing
the project.

I would like to express my gratitude towards my parents & member of Aryan School of Business
Management for their kind co-operation and encouragement which helped me in completion of
this project.

I would like to express my special gratitude and thanks to my faculty and guide Ms. Ranjana
Patnaik who guided me in this project.My thanks and an appreciation also goes to my friends in
developing the project and people who have willingly helped me out with their abilities.’’

A Diksha Ratnam

ASBM-MBA (Finance)
 Certificate from ASBM
This is to certify that this project report titled “To study and analyze the time to finance process of Bajaj
Finance Limited with an aim to suggest improvement to the process’’ is based on an original project
which was conducted by Ms. Ranjana Patnaikunder my guidance.This finds less scope for duplication
and was not submitted for the award of any degree from other university or institution.

Miss. Ranjana PatnaikAsst. Professor.

(ASBM)
 Certificate from Company

TO WHOM IT MAY CONCERN

This is certify that Ms. A Diksha Ratnam student of Aryan School of Business Management studies, has
done her summer Training Project form 2021 on the subject of “A project to analyze the time to
finance process of Bajaj Finance Ltd with an aim to suggest improvement to the Process” in our
esteemed organization under.

During this training period we found her sincere,well discipline & hard working during this tenure.

We wish her Good Luck for the career endeavors.

Thanks & Regards,

 Executive Summary

The project titled “To study and analyze the time to finance process of Bajaj Finance Ltd with an aim to
suggest improvement to the process” in Bhubaneswar,Odisha.

The prime objective is to study about time to finance process of Bajaj Finance and find problems in the
complete process.

Project mainly focused on the working method of the sales executives and what problem they faced
during completing the file or preparing the file. How many days were taken by the sales executive and
the sales manager to prepare and disburse the amount to the dealer and they maintain the time to
finance.

This research is based on primary as well secondary data, however primary data collection was given
more importance. Research has been done by primary data collection, and primary data has ben
collected by interacting with sales executive and sales managers, and sales manager, and it was
constructed in a manner of getting maximum information from the sales executive. Secondary data has
been collected from company annual report and database.

The study was conducted based on questionnaires to collect the necessary data : question were asked
and the necessary information was filled on the basis of the respondent answer. The questionnaires are
in the structured form, the research study was done with the structured personal interview.

This project also focuses the loan procedure and its approval by studying the cases and records
of the company, which documents are necessary for approval of loan and also to show the
SWOT analysis of company. Through this project, the researcher has learnt how to give a loan
consumer durable product, rural liabilities, operations , insurances, credit card and how to solve
difficulties about the documentation. The project deals with to finance loan, completing their
files and getting the approval online from Bajaj server as “POS” portal and disbursement of TW
loan and cross sell GI to the dealer. This process helped me to better understand loan
procedure of consumer durable product at Bajaj Finance lending and how time is important in
each part of the process.
 Table of Content

CH
NO. CONTENT PAGE
NO.

1 INTRODUCTION 9

2 INDUSTRY /COMPANY OVERVIEW 10

REVIEW OF LITERATURE /THEROTICAL

3 BACKGROUND 25

4 OBJECTIVES OF THE STUDY 29

5 RESEARCH METHODLOGY 30

6 DATA ANALYSIS 33

7 CONCLUSION 37

8 LIMITATION OF THE PROJECTS 38

9 RECOMMENDATIONS 39
 List of Table

Serial No Page No

Table No 2.1
Organization chart of Bajaj Finance 17

Table No 6.1
T2C knowledge about T2C 33

Table No 6.2 34

Table No 6.3 35

Table No 6.4 36
 List of Figures

Figure No Particulars Page No

Figure No 2.1 Different Department 13

Figure No 2.2 Organizational Hierarchy 14

Product Profile of The

Figure No 2.3 Organization 18

Figure No 6.1 T2C Knowledge About T2C 33

Figure No 6.2 Reason for Increase in T2C 34

Figure No 6.3 Problem Regarding Manpower 35

No of Member Know T2C0 in

Figure No 6.4 Team 36
 1.Introduction
1.1 What is the project ?

T2C stands for “Time to Finance” It refers to quick taken liquidate cash net disbursement amount to
Dealer.

T2C provides a very practical framework that helps dealer to focus on the essentials start-up and
that provides a guide for a number of elementary strategic decision to take less toc cash to dealer.

T2C starts with initial stage (Login, Loan Approve, Do it Delivery Order ) to last move to QC
Complete.

T2C start with from Invoice date to QC disbursement file.

1.2 Definition and purpose of the project

T2C is the complete process of a loan application starting from the login by the FOS till the QDP
happens to the dealer and the LAN is generated to the customer.

T2C is the process of liquidation net disbursement amount taken by Dealer to improve working
process faster through cash within the time and faster TW loan approved just a minute.

T2C refer to that process which convert customer needs into liquidation cash within less time to
make payment to dealer is known as Finance.

1.3 Scope of the Project:

 To reduce the process of finance at different counter of bajaj during a fixed period of
time.

1.4 Salient Contributions of the Project-

 Provided service as an intern for 60 days.

 Helped in reducing many counters by working with them-
 Helped sales executive to understand the importance of TW Finance .

1.5 Outline of the Project

  The project was to reduce the Finance at different counters of Bajaj Finance.
 The main work was to reduce the process to Finance net disbursementliquidation cash
within few minutes.
 There were different problems due to which the time to Finance increased in different
counters.
 Visiting the stores and observing and finding the stores and finding out the reason for
increase in T2C.

2. Company profile
Do whatever you think best, but be best at whatever you do

Sanjiv Bajaj,Chairman – Bajaj Group

What started off as a sugar manufacturing factory in 1931 has grown to become one of the country’s
largest business houses. With activities that encompass a whole range of industries, spanning
automobile (two – wheelers and three – wheelers), home appliances , lighting, iron and steel, insurance,
travel and finance.

At the turn of the new millennium, this business conglomerate is ranked amongst one of the largest
business family in India by the center for monitoring India economy . It has under its umbrella over 25
companies and strength of over 25000 plus employees.

It’s core strength, however, is the unshakeable foundation based on its tradition of trust.
 Bibliography

Books:

 Phillip Kotler,

14th

EditionWebsites

 www.bajajFinance.in
 www.salesforcepos.com
 www.business-loan.bajajfinance.com

 News Paper :
 Economic Times
 Times of India