ON-LINE EXAMINATION - RECRUITMENT OF CLERKS

INFORMATION HANDOUT

This handout contains details pertaining to various aspects of the online exam you are going to undertake and
important instructions about related matters. You are advised to study the handout carefully as it will help you
in preparing for the examination.

The on-line examination will comprise the following objective type multiple choice tests as stated below :

Sr.
Name of the Test No. of Qs. Max. Marks Duration Version
No.
1 Reasoning 40 40 40 minutes
2 English Language 40 40 40 minutes
3 Computer Knowledge 40 40 20 minutes
General Awareness (with Only English
4 special reference to Banking 40 40 20 minutes
Industry)
5 Numerical Ability 40 40 40 minutes
Total 200 200 160 minutes

The time for the test is 160 minutes; however you may have to be at the venue for approximately
200 minutes including the time required for logging in, collection of the call letters, going through the
instructions etc. All tests provided in English. The tests are separately timed. You can attempt questions from
a particular test within the time allotted to that test only. All the questions will have multiple choices. Out of the
five answers to a question only one will be the correct answer. You have to select the most appropriate
answer and ‘mouse click’ that alternative which you feel is appropriate/correct. The alternative/ option
that you have clicked on will be treated as your answer to that question. There will be no penalty for
wrong answers marked by you. However, you are advised not to mark your answers by random
guessing.

Please note that the types of questions in this handout are only illustrative and not exhaustive. In the
actual examination you will find questions of a higher difficulty level on some or all of these types and
also questions on the types not mentioned here.

Some sample questions are given below.

SAMPLE QUESTIONS
REASONING
This is a test to see how well you can think. It contains questions of various kinds. Here are some sample
questions.
Q.1. In the series given below count each 5 which is not immediately preceded by 3 but is immediately
followed by 7. How many such 5’s are there ?
1 5 7 3 5 7 4 7 3 7 2 5 6 5 8 5 7 4 5 6 5 5 7 1 5 7 7 5 5
(1) 1 (2) 2 (3) 3 (4) 4 (5) 5

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Q.2. The town of Paranda is located on Green lake. The town of Akram is West of Paranda. Tokhada is
East of Akram but West of Paranda. Kakran is East of Bopri but West of Tokhada and Akram. If they
are all in the same district, which town is the farthest West ?
(1) Paranda (2) Kakran (3) Akram (4) Tokhada (5) Bopri
Q.3. STAMMERING is related to SPEECH in the same way as DEAFNESS is related to which of the
following ?
(1) EAR (2) HEARING (3) DUMB (4) SILENCE (5) TALK
Q.4. Madhav ranks seventeenth in a class of thirty-one. What is his rank from the last ?
(1) 13 (2) 14 (3) 15 (4) 16 (5) 17
Q.5. Sapling is related to Tree as -----
(1) Horse is related to Mare (2) River is related to Brook (3) Bud is related to Flower
(4) Student is related to Teacher (5) Tree is related to Furniture

Q.6. Which letter should be in place of the question mark in the following series ?
G H J M ? V
(1) T (2) S (3) R (4) U (5) Q

ENGLISH LANGUAGE

This is a test to see how well you ‘know’ English. Your English language ability would be tested through
questions on grammar, vocabulary, sentence completion, synonyms, antonyms, comprehension of a passage,
etc. Study and answer the sample questions given below. Please remember, in the test paper there may be
questions of several other types also.
Directions : Pick out the most appropriate word from amongst the words given below each sentence to
complete it meaningfully.
Q.1. He quickly glanced _______ the book to find what it said about the Indian economy.
(1) at (2) through (3) in (4) to (5) over
Q.2. The counsel urged the court to _______ down the obnoxious law.
(1) enact (2) enforce (3) cancel (4) strike (5) declare
Q.3. The local official _______ the Minister of the situation.
(1) explained (2) warned (3) apprised (4) told (5) intimated
Directions : Read each sentence given below to find out whether there is any grammatical error in it. The
error, if any, will be in one part of the sentence. The number of that part of the sentence is your
answer. If there is no error, the answer is ‘No error’. (Ignore errors of punctuations, if any)
Q.4. I am twenty / two years old / when I first / joined the bank. No error
(1) (2) (3) (4) (5)
Q.5. To the Hindus / the Ganga is / holier than / any other river. No error
(1) (2) (3) (4) (5)

Q.6. Of all the teachers / in our school / our class teacher / were very strict. No error
(1) (2) (3) (4) (5)

COMPUTER KNOWLEDGE

This test is designed to measure your computer knowledge.

Q.1. ________ is an output device of a computer.
(1) Printer (2) CPU (3) Monitor (4) Keyboard (5) CD
Q.2. What is the full form of RAM ?
(1) Random Adaptive Mouse (2) Random Adaptive Memory (3) Random Access Memory
(4) Random Access Mouse (5) Other than those given as options
Q.3. Pick the odd man out.
(1) Monitor (2) Keyboard (3) Floppy drive (4) Windows (5) Hard-disk drive
Q.4. Which of the following is a popular Computer Language ?
(1) A + (2) BA + (3) C ++ (4) CA + (5) Other than those given as options

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 GENERAL AWARENESS (WITH SPECIAL REFERENCE TO BANKING INDUSTRY)

This test is designed to measure your awareness about the past and present events, socio economic
developments as well as awareness about developments in the Banking Industry etc.
Q.1. Which of the following financial institutions has introduced the ‘Know Your Customer’ guidelines for
Banks ?
(1) IDBI (2) RBI (3) NABARD (4) SIDBI (5) Other than those given as options
Q.2. Monetary policy is concerned with ________
(1) the changes in the supply of money (2) buying and selling of financial instruments
(3) reducing unemployment (4) All (1), (2) & (3)
(5) Other than those given as options
Q.3. Currency Chest is the property of ________
(1) Our Bank (2) State Bank of India (3) Government of India
(4) Reserve Bank of India (5) Other than those given as options

Q.4. Which of the following is not a ‘Negotiable Instrument’ ?

(1) Bill of Exchange (2) Promissory Note (3) Cheque
(4) Fixed Deposit Receipt (5) Other than those given as options

NUMERICAL ABILITY

This test is to measure how fast and accurate you are in dealing with numbers.
Q.1. At 10 paise each, how many paise will 6 lemons cost ?
(1) 6 (2) 10 (3) 60 (4) 61 (5) 610
Q.2. Which of the following can be exact multiple of 4 ?
(1) 27114 (2) 58204 (3) 48402 (4) 32286 (5) Other than those given as options
Q.3-6. In each of the following questions one number is missing. The place where the number is missing is
shown by a question mark (?). You have to find out which one of the answers shown against 1, 2, 3
and 4 can replace the question mark. If none of these four can replace the question mark, you will
indicate (5) i.e. ‘Other than those given as options’ as your answer.
Q.3. 42 + 73 + 137 = ?
(1) 352 (2) 252 (3) 242 (4) 142 (5) Other than those given as options
1
Q.4. 20  = ?
2
(1) 4 (2) 5 (3) 12 (4) 20 (5) Other than those given as options
Q.5. 0.7 × 0.5 = ?
(1) 35 (2) 0.35 (3) 0.0035 (4) 0.035 (5) Other than those given as options
Q.6. 15 : 25 : : 6 : ?
(1) 9 (2) 10 (3) 30 (4) 15 (5) Other than those given as options

(A) Details of the On-line Examination Pattern

(1) The examination would be conducted on-line i.e. on a computer.

(2) All tests will be in English.

(3) All the questions will have multiple choices. Out of the five answers to a question only one will be the
correct answer. The candidate has to select the most appropriate answer and ‘mouse click’ that
alternative which he/ she feels is appropriate/ correct. The alternative/ option that is clicked on
will be treated as the answer to that question. Answer to any question will be considered for
final evaluation, only when candidates have submitted the answers by clicking on “Save & Next”
or “Mark for Review & Next”.

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(4) The clock has been set at the server and the countdown timer at the top right corner of your screen will
display the time remaining for you to complete the exam. When the clock runs out the exam ends by
default - you are not required to end or submit your exam.

(5) The Question Palette displayed on the right side of screen will show the status of each question using
one of the following symbols :

The Marked for Review status for a question simply indicates that you would like to look at that question
again. If a question is answered and Marked for Review, your answer for that question will be
considered in the evaluation.

(6) To select a question to answer, you can do one of the following :

(a) Click on the question number on the question palette at the right of your screen to go to that
numbered question directly. Note that using this option does NOT save your answer to the
current question.
(b) Click on ‘Save & Next’ to save answer to current question and to go to the next question in
sequence.
(c) Click on ‘Mark for Review and Next’ to save answer to current question, mark it for review, and
to go to the next question in sequence.

(7) To select your answer, click on one of the option buttons.

(8) To change your answer, click another desired option button.

(9) To save your answer, you MUST click on Save & Next.

(10) To deselect a chosen answer, click on the chosen option again or click on the Clear Response button.

(11) To mark a question for review click on Mark for Review & Next. If an answer is selected for a question
that is Marked for Review, the answer will be considered in the final evaluation.

(12) To change an answer to a question, first select the question and then click on the new answer option
followed by a click on the Save & Next button.

(13) Questions that are saved or marked for review after answering will ONLY be considered for
evaluation.

(14) The candidates are requested to follow the instructions of the “Test Administrator” carefully. If any
candidate does not follow the instructions / rules, it would be treated as a case of misconduct/ adoption
of unfair means and such a candidate would be liable for debarment from appearing for examinations
for a period as decided by Bank.

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(15) The candidates may ask the Test Administrator about their doubts or questions only before the
commencement of the test. No query shall be entertained after the commencement of the examination.

(16) After the expiry of test duration for a particular test, the candidates will not be able to attempt any
question or check their answers from that test. The answers of the candidate would be saved
automatically by the computer system even if he/ she has not clicked the “Submit” button.

(17) Please note :

(a) Candidates will not be allowed to “finally submit” unless they have exhausted the actual
test time.
(b) Under no circumstances should a candidate click on any of the ‘keyboard keys’ once the
exam starts as this will lock the exam.

B] General Instructions:

(1) Please note date, time and venue address of the examination given in the call letter.

(2) You may visit the venue one day before the Online Examination to confirm the location so that you are
able to report on time (as printed on the call letter) on the day of the examination. Late comers will not
be allowed.

(3) The call letter should be brought with you to the examination venue along with your recent passport
size photograph duly pasted on it.

(4) You must scrupulously follow the instructions of the Test Administrator and Bank Representative at the
examination venue. If you violate the instructions you will be disqualified and will be asked to leave the
examination venue.

(5) No use of calculators (separate or with watch), books, note books or written notes, cell phones (with or
without camera facility), or any other electronic device will be allowed during the examination.

(6) Please bring the call letter with your photograph affixed thereon, currently valid Photo identity proof in
original and a photocopy of the same ID proof which you bring in original - THIS IS ESSENTIAL.
Please hand over the call-letter alongwith photocopy of photo identity proof duly stapled together to the
invigilator. Currently valid photo identity proof may be PAN Card/Passport/Permanent Driving
Licence/Voter’s Card/Bank Passbook with photograph/Photo Identity proof issued by a Gazetted
Officer on official letterhead /Photo Identity proof issued by a People’s Representative on official
letterhead/Valid recent Identity Card issued by a recognised College/University/Aadhar Card/E-Aadhar
Card with a photograph/Employee ID/Bar Council Identity card with photograph. Please Note - Ration
Card and Learner’s Driving License will not be accepted as valid ID proof. Please note that your
name as appearing on the call letter (provided by you during the process of registration) should exactly
match the name as appearing on the photo identity proof. Female candidates who have changed
first/last/middle name post marriage must take special note of this. If there is any mismatch between
the name indicated in the Call Letter and Photo Identity Proof you will not be allowed to appear for the
exam. In case of candidates who have changed their name will be allowed only if they produce Gazette
notification/their marriage certificate/affidavit.

(7) Your responses (answers) will be analysed with other candidates to detect patterns of similarity of right
and wrong answers. If in the analytical procedure adopted in this regard, it is inferred/concluded that
the responses have been shared and scores obtained are not genuine/valid, your candidature may be
cancelled. Any candidate who is found copying or receiving or giving assistance or engaging in any
behaviour unbecoming of a candidate will not be considered for assessment. The Bank may take
further action against such candidates as deemed fit by it.

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(8) You should bring with you a ball-point pen. A sheet of paper will be provided which can be used for
rough work or taking down the question number you would like to review at the end of the test before
submitting your answers. After the test is over you MUST hand over this sheet of paper to the Test
Administrator before leaving the venue.

(9) The possibility of occurrence of some problem in the administration of the examination cannot be ruled
out completely which may impact test delivery and/or result from being generated. In that event, every
effort will be made to rectify such problem, which may include movement of candidates, delay in test.
Conduct of a re-exam is at the absolute discretion of test conducting body. Candidates will not have
any claim for a re-test. Candidates not willing to move or not willing to participate in the delayed
process of test delivery shall be summarily rejected from the process.

(10) If the examination is held in more than one session, the scores across various sessions will be equated
to adjust for slight differences in difficulty level of different test batteries used across sessions. More
than one session are required if the nodes capacity is less or some technical disruption takes place at
any centre or for any candidate.

(11) Anyone found to be disclosing, publishing, reproducing, transmitting, storing or facilitating transmission
and storage of test contents in any form or any information therein in whole or part thereof or by any
means verbal or written, electronic or mechanical or taking away the papers supplied in the
examination hall or found to be in unauthorised possession of test content is likely to be prosecuted.

(12) Instances for providing incorrect information and/or process violation by a candidate detected at any
stage of the selection, process will lead to disqualification of the candidate from the selection process
and he/she will not be allowed to appear in any recruitment process of the Bank in the future. If such
instances go undetected during the current selection process but are detected subsequently, such
disqualification will take place with retrospective affect.

SOCIAL DISTANCING MODE CONDUCT OF EXAM RELATED INSTRUCTIONS

1 Candidate is required to report at the exam venue strictly as per the time slot mentioned in the Call Letter
AND/OR informed via SMS/Mail on their registered mobile number/mail prior to exam date. It is expected that
candidate strictly adhere to this time slot – as entry into the exam venue will be provided based upon the
individual’s time slot ONLY. Candidates should report atleast 15 minutes before the Reporting time indicated
on the call Letter.
2 Mapping of ‘Candidate Roll Number and the Lab Number’ will NOT be displayed outside the exam venue, but
the same will be intimated to the candidates individually at the time of entry of the candidate to the exam
venue.
3 Items permitted into the venue for Candidates
Candidates will be permitted to carry only certain items with them into the venue.
a. Mask (WEARING A MASK is COMPULSORY)
b. Gloves
c. Personal transparent water bottle (Candidate should bring his / her own water bottle)
d. Personal hand sanitizer (50 ml)
e. A simple pen & one ink stamp pad
f. Exam related documents (Call Letter and Photocopy of the ID card stapled with it, ID Card in
Original.)
g. Call Letter should be brought with the Photocopy of the Photo ID stapled with it. Original ID (same as
Photocopy) is also to be brought for verification. The name on the ID and on the Call Letter should be
exactly the same.
h. In case of Scribe Candidates - Scribe form duly filled and signed with Photograph affixed.
No other Items are permitted inside the venue.
4 Candidate should not share any of their personal belonging/material with anyone
5 Candidate should maintain safe social distance with one another.
6 Candidate should stand in the row as per the instructions provided at venue.

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7 If candidate is availing services of a scribe, then scribe also should bring their own Gloves, N95 Mask,
sanitizer (50ml) and transparent water bottle. Wearing a mask is compulsory. Both candidate and Scribe will
require to be wearing N95 Mask.
8 A Candidate must have AarogyaSetu App installed on his mobile phone. The AarogyaSetu status must show
candidate’s risk factor. A candidate will have to display this status to the Security Guard at the entry into the
exam venue. In case a candidate does not have a smart phone, he/she will have to bring in a signed
declaration to this effect (declaration is provided along with this Call Letter) and show the same to the
Security Guard at the entry into the exam venue. Candidates with Moderate or High Risk Status on
AarogyaSetu App will not be allowed entry. In case any of the responses in declaration suggest COVID 19
infection/symptoms, the candidate will not be permitted inside the exam venue. (If candidate is availing
services of a Scribe, then Scribe should also follow the same instructions.)
9 After AarogyaSetu status display at the entry gate, candidates will be required to switch off their mobile
phones, and deposit it at the designated location, to be collected while exiting.
10 All candidates (and Scribe, if applicable) will be checked with Thermo guns at the entry point for temperature.
In case, any person is observed to be having above normal temperature (> 99.14° F) or displaying any
symptoms of the virus, they will not be allowed to enter into the venue.
11 In candidate registration :
a. Candidate registration will be done through photo capture.
b. Photograph will be taken while candidate is standing.
c. Seat number will be given to the candidate.
12 Rough sheet, call letter and ID proof management
 Rough sheet(s) kept at each candidate desk will be used by candidate.
 Candidate must follow the instructions related to dropping the call letter with the ID proof copy in the
boxes provided at the exit of lab/venue while leaving or at the designated place. Those candidates who
avail the services of Scribe should submit Scribe form also along with the Call Letter and ID proof copy.
 Candidate must drop the rough sheets, call letter, ID proof copy in the boxes provided at the exit of
lab/venue while leaving or at the designated place indicated by Exam officials.
13 Post Examination Controls
 On completion of examination, the candidates should move out in an orderly manner without crowding
as instructed by the venue staff.

WISH YOU GOOD LUCK

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