Industrial Internship Report
Industrial Internship Report
Industrial Internship Report
UNIVERSITY
Hosting company:
Id No – A/PE20988/12
- Mr. Zeamanuel
This report is the second semester final internship report of the student given to the mentor in
the educational institution and to the supervisor in the industrial employer company. It is prepared
based on by the outline that was provided by the University Industry Linkage office which includes
the back ground of ESLSE the internship hosting company and the experiences I gained in general
working in the first ever d/t Company in Ethiopia.
In this report I have tried to list the overall aspects of the internship experience. I have summarized
what is expected in the next chapters of this report.
The report contains a brief description of the internship company structure, the position of the
intern in the structure. Next it discusses the work of the intern in that company, the accomplished and
ongoing tasks that the interns take part in. The technical and theoretical aspects of the above-mentioned
tasks based on the concepts and theories that we learnt during class. Finally, any comments or
recommendations that the intern forwards for the betterment of the working conditions and methods
that are apparent in the company are stated.
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CHAPTER ONE
1.0 INTRODUCTION
Industry is the place where production of goods and services are achieved from the existing raw
materials in order to fulfill the need of human beings. It is important for economic development a
country. In order to have a good income from the industrial sector, trained manpower is a very
important.
Industrial apparent ship is a system of training a new generation of trainers of different types of
profession before stating the job.it is useful both for the hoisting company and students. For the
students it is useful for improving their practical skill, interpersonal communication skill, team playing
skill, leader ship skill and upgrades the theoretical knowledge. They will be able to develop the
understanding of various types of systems by observing and working on them. On the other hand,
research conducted on problems that occur in the industry is useful for the industry & also,
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• Excellent opportunity to see how the theoretical aspects learned in classes are integrated into the
practical world. On-floor experience provides much more professional experience which is often
worth more than classroom teaching.
• Helps them decide if the industry and the profession is the best career option to pursue.
• Opportunity to learn new skills and supplement knowledge.
• Opportunity to practice communication and teamwork skills.
• Opportunity to learn strategies like time management, multi-tasking etc. in an industrial setup.
• Opportunity to meet new people and learn networking skills.
• Makes a valuable addition to their resume.
• Enhances their candidacy for higher education.
• Creating network and social circle and developing relationships with industry people.
• Provides opportunity to evaluate the organization before committing to a full-time position.
Ethiopian Shipping and Logistics Service Enterprise (ESLSE) is a new enterprise established in
November 2011 by the council of ministers’ regulation No 255/2011 merging the then Ethiopian
Shipping Lines Share company, the Ethiopian Maritime and Transit Service Enterprise and the
Ethiopian Dry Port Service Enterprise. According to a document obtained from the Enterprise,
considering the similar line of operations and the interdependent nature of their functions, the Ethiopian
Government has taken a strategic decision of merging those public enterprises in order to maintain the
commendable economic growth that has been registered over the last several years. “The former truck
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operating company; known as Comet Transport SC, which was responsible for transportation of goods
to and from ports, has been transferred to the ESLSE by a government decree issued in mid-2014.
Ethiopian shipping and logistics enterprise (ESLSE), a state-owned company, as a carrier, render to its
esteemed customer’s sea freight transport, stevedoring (at port of Djibouti), multimodal transport
service, freight forwarding and clearing, dry ports, full-fledged services and warehousing etc. For
providing all the services mentioned earlier, the enterprise spends huge amounts of money in foreign
and local currency.
ESL has its headquarters located in the heart of Addis Ababa, Ethiopia, with main branches at Djibouti,
Modjo, and Kality (the former Comet) and other branches in Mekelle, Dire Dawa, Kombolcha, Semera
woreta and Gelan towns. It also has a Maritime Training Institute at a place called Babogaya in
Bishoftu (former Debrezeit) Town.
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Fig1 Main office
Ethiopia started shipping activities by sea around 1917 and it has been modernized since60 years back.
The government established a modern shipping company in 1964 with 50,000 ETB capital with a 49%
share of foreign company and a 51% share from government (history of Ethiopia shipping activity is
discussed in Appendix A).
Currently, ESLSE is operating two general cargo container, nine multipurpose carriers, and two oil
tankers with a total of 250,750 DWT and 15,350 TEU container capacity trading gulf, Indian sub-
continent, Far East, and Europe (Turkey) offering semi-liner break-bulk service to Ethiopia using the
port of Djibouti. In 2012/2013 the company built the seven multipurpose vessels 28,000 DWT each at
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a reported capital of USD 32.5 million by Huanghai Shipyard Co. and the two oil tankers with a
capacity of 41,000 DWT were built by Jinling Shipyard and 80%of the cost was financed by Exim
Bank of China.
The company is giving service using their own fleets, chartered vessels, and slot carriers and the oil
tankers are chartered for ship management company in the Middle East. The company’s headquarters
are located in the capital city of Ethiopia, Addis Ababa with the main branches outside the city Djibouti,
Modjo, and Kality and other branches in Mekelle, Dire-Dawa, Kombolcha, Semera and Gelan towns
and maritime training institute at a place called Babogaya in Bishoftu (former Debrezeit) Town as well
as owning equipment and buildings such as heavy duty trucks, sea and dry port facilities, chicaneries,
headquarter buildings, among others.
ESLSE works with foreign shipping companies (container lines) through carrier arrangements such as
APL, PIL, Maersk, CMA/CGM and Evergreen to extend its port coverage. And it offers container
shipping through its own vessels and chartered container carriers on the basis of an all-inclusive liner
rate agreed to by its customers and issue own B/L. ESLSE has a protection issued by a directive from
the government that all the imports and exports are to go through the company but if it cannot provide
the transportation the customers will get a waiver to arrange sea transport using another carrier. Hence
the company is a state-owned and monopolizes the sea transportation and multimodal service.
In general the company’s objective is to provide international and coastal inland and water
transportation services, freight forwarding services, shipping and air agency services, stevedoring,
shore-handling, dry-port, warehousing and other logistics services, to engage in port development,
operation, and management services, establish maritime training and human development centers, and
engage in the study of the country’s import/export activity to develop technological and systematic
solutions for the transportation service.
Currently, the enterprise is organized by the issuance of regulation by the Council of Ministers in 2011,
consisting of eight (8) higher officials of board management supervised by the Ministry of Transport
and supported by Ethiopian Maritime Affairs Authority.
ESLSE restructures its organization several times to bring together the merged enterprises to an
integrated operation and to facilitate giving a better service system to its customers.
According to a recent study for the new organizational structure in 2018 the enterprise is organized on
the basis of which, under the executive board it has one chief executive officer appointed by the
government and five deputy chief executive officers selected by the board to lead and direct the
enterprise at top management level. The structure is organized in a hierarchical way starting from
executive board and chief executive officers namely Shipping Service Sector, Freight Forwarding
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Service Sector, Dry Port and Branch Coordination Service Sector, Corporate Strategy Service Sector,
and Support Service Sector supported by other departments such as Internal Audit, Insurance, Claims,
and Legal Department, Maritime Training Institute, Gender and Social Service Department, Finance
and Accounts Department. These sectors and departments have sections and teams under them
consisting of more than 2000 employees including seafarers and branch and Djibouti offices.
According to the Regulation issued by the Council of Ministers in 2011, the enterprise is supervised
by the Ministry of Transport and has a Board of Management comprised of eight higher officials from
various ministries.
After its establishment in Nov.2011, ESL embarked on designing an organizational structure that could
bring together the functions of the former three enterprises in to an integrated operation. Accordingly,
the enterprise put in place its own new organizational structure in Dec 2012 on the basis of which, it
has one chief executive officer and four deputy chief executive officers appointed by the government
to lead and direct the enterprise at top management level.
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Figure Fig2: ESLSE organizational structure
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Fig 3. Organizational vision, mission, & values
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The Vision of ESLSE Providing Competitive Shipping and logistics service to become preferred
and renowned Africa Logistics Company by 2025.
The Mission is Through Building and upgrading organizational capacity to render world class and
competitive and logistics services; there by contributing towards the rapid economic growth of
the country. Values of ESLSE Reliability, transparency and accountability Efficiency,
productivity and professionalism Readiness to learn excels.
The objectives for which the Enterprise is established are: To render coastal and international
marine and internal water transport services; To render freight forwarding agency, multimodal
transport, shipping agency and air agency services; To provide the services of stevedoring, shore-
handling, dry port, warehousing other logistics services for import export goods; To study the
country’s import and export trade demand and thereby develop technological capacity in order to
render efficient maritime and transit transport services.
Motto
We add value to your business!
Values
Ethiopia’s main transport route is between Addis Ababa and Djibouti via Adama and Awash. There
are also secondary goods flows from Djibouti to other main centers such as Kombolcha, Mekele, and
between Addis Ababa and other country main town.
The Addis Ababa - Djibouti Corridor is a transport corridor where sea and road modes of transport
operation is carried out. Imports and exports from and to Djibouti are transported using long haul
trucks. The entry of Ethiopian Shipping Lines (ESL) and Maritime and Transit Services Enterprise
(MTSE) into the business will make the activity a multimodal operation with ESL and MTSE as
multimodal transport operators. The ESL will transport commodities from their point of origin by sea
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and then unload them at an intermediate transshipment point before delivery at the final destination.
The intermediate transshipment point in this case will be the port of Djibouti. The final destination will
be the Comet- bonded warehouse. The document for taking delivery of the cargo will be the Bill of
Lading issued by ESL at the port of loading. In this example, customs formalities at the intermediate
points of transshipment could perhaps be avoided, thereby saving time for the inland carrier. Truck
delays are experienced during loading and unloading of goods, particularly at the port of Djibouti,
where the truck parking area is inconveniently located away from the cargo stacking port area. The
source of the problem is administrative. It is poor cargo traffic management and the low level of the
shippers' awareness of the carriers' problem which affects truck productivity.
In general, trucks and tankers operate at low load factors (60 percent for trucks and 50 percent for
tankers) due to the foreign trade structure (for dry cargo trucks) and due to the nature of the activity
(for tankers). In the case of dry cargo trucks, the fact that the volume of import largely exceeds the
volume of export, forces vehicles to travel empty in most of their out bound trips to the port. In the
case of tankers, the special nature of the activity makes one-way empty haulage unavoidable.
Sea Transport Services: The main focus of the Shipping Sector of ESL is to provide Coastal and
International Marine Transport services to and from Djibouti Port, through the Ports of: Gulf and Indian
Sub-Continent, China, Korea, Japan, Singapore, South Africa, and Indonesia. The Shipping Sector
provides uninterrupted sea transport service in and around the above ports with own ships as well as
via slot chartering of major global carriers.
Agency Services: ESL’s Shipping Sector branch office, at city and port of Djibouti makes prompt
notification to port authorities, whenever its own ships as well as other principal ships call to port and
process all due formalities. It makes all the necessary provisions available for the ships and their crew.
It prepares timely notifications for importers, and facilitates seamless flow and recollection of
containers at Djibouti port. It also provides booking and canvassing services for huge amount of
Ethiopian export goods destined to various parts of the world.
Stevedoring: ESL is one of the major stevedores in the port of Djibouti that provide efficient loading
and discharging service of import and export cargoes, by making use of modern port equipment. In
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this case, ESL discharges various types of import cargoes from ships. It also renders stuffing service,
thus facilitating the loading of cargoes for shipment. It also avails needed containers timely and
expedites the recollection of empty containers to carriers.
Shore handling: This service includes safe storage of discharged cargoes from vessels in Djibouti Port
until they have been transported to their destination in the country. ESL’s Djibouti Branch offers
coordinated and efficient shore handling services with its CLT (Container Lifting Trucks), trucks, truck
trailers, tractors and forklifts of various capacity.
Cargoes under ESL’s custody are handled with care and with maximum discharging and dispatching
rates. In case of bulk cargoes and other containerized goods, a quick direct delivery service is provided
with minimum transit time. In this manner a number of gangs are operated in all the three shifts
throughout the day.
Multimodal transport service: Essentially, this is a door-to-door cargo service with SAD (single
administrative document) from the point of origin to the point of destination. In ESL’s case, the cargoes
are shipped all the way from the port of their origin via Djibouti port and finally to Modjo Dry Port as
well as other inland ports. Therefore, ESL as official Multimodal Operator /MTO/, takes all possible
care to the cargo under its custody, as of the time the shipment is confirmed and ordered.
Unimodal transport service by contrast involves one mode of transportation, i.e. sea, rail or road, or
air freight of cargo. Here services are disintegrated, with many operators and agreements involved. In
ESL’s case, the unimodal service ends at port of Djibouti, after which the consignee will choose his/her
transistor and/or transporter and enter agreement with to receive cargo in the hinterland of the country.
Customs and port clearing: Introducing time saving and reliable documentation process, ESLSE
accomplishes, with utmost care, port and customs formalities and enables imported/exported cargoes
to arrive at appropriate destination.
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Trucking: ESL is equipped with modern heavy trucks with the objective of speeding up transportation
of freight from Djibouti to inland ports or other designated destinations and vice versa. In this regard,
ESL originally had 60 heavy duty trucks with a total lifting capacity of 2400 tons of dry cargo at a
time. Its recently transferred company, Comet Transport SC, runs around 205 heavy duty trucks of its
own. With Comet now merging with ESL, the Enterprise’s (ESL’s) present fleet size has risen to 265.
o Besides, last June, ESL and Comet jointly entered into Agreement Contract with Renault Trucks for
the supply of 215 brand-new heavy-duty trucks by early 2015. This will soon raise the land fleet
capacity of ESL to 480 trucks.
Apart from its own trucks, ESL sub-contracts all the necessary trucks for direct or consolidated cargo
delivery from private and public transport operators.
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To maintain the commendable economic growth that has been registered in the country over the last
several years, one of the strategic measures taken by the Federal Government of Ethiopia is merging
the former three public enterprises that have until recently been operating separately in a rather similar
and interdependent maritime sub-sector; namely, Ethiopian Shipping Lines S.C, Maritime and Transit
Services Enterprise and Dry Port Enterprise.
1.3, Ethiopian Shipping and Logistics Services Enterprise; Kality Inland Transport Branch
ESLE is equipped with modern heavy trucks with the objective of speeding up transportation of freight
from Djibouti to inland ports or other designated destinations and vice versa. In this regard, ESLE
originally had 60 heavy duty trucks with a total lifting capacity of 2400 tons of dry cargo at a time. Its
recently transferred company, Comet Transport SC, runs around 205 heavy duty trucks of its own.
With Comet now merging with ESL, the Enterprise’s (ESL’s) present fleet size has risen to 265.
Besides, last June, ESL and Comet jointly entered into Agreement Contract with Renault Trucks for
the supply of 215 brand-new heavy-duty trucks by early 2015. This will soon raise the land fleet
capacity of ESL to 480 trucks. The main objective of this branch is importing and exporting any type
of goods, materials, Machineries and others depending on government authorization by using its trucks.
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Fig 4, organizational structure
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CHAPTER 2
The purpose of maintenance is to ensure the maximum efficiency and availability of production
equipment, utilities and related facilities at optimal cost and under satisfactory conditions of quality,
safety and protection for the environment.
Maintenance was long considered as a subordinate function, entailing an inevitable waste of money.
The size and hierarchy of the maintenance department depends on the size of the organization, nature of
production, number of equipment, machinery and plants which are directly involved in production. If an
industry has many shops and a large number of equipment, it may have a big maintenance department with
many bureaus. A big maintenance department can divide the workload to the different groups to undertake
equal care all the equipment spread over in the different shops/sheds or departments.
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Ethiopian Shipping and Logistics Services Enterprise; Kality Inland Transport Branch maintenance
workload can be categorized as follows:
1. Light vehicle service workshop
3. Maintenance work shop (inside and service provided within the maintenance department)
5. Oiling workshop
2.5, Objectives of maintenance management
Preventive maintenance
One other duty the intern was responsible for services like lubrication & inspection according to
its schedule.
Under this maintenance performed in an attempt to avoid failures, unnecessary production loss for
machine shop and safety violations. Also truck is maintained before break down occurs.
Scheduled maintenance is a stitch-in-time procedure and incorporates
✓ inspection
✓ lubrication
✓ repair and overhaul of trucks and machineries.
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Corrective or Breakdown
Another task assigned to the intern was repairing damaged part of truckers, under this maintenance
implies that repairs are made after the Truck is failed and cannot perform its normal function any more.
In this workshop all of activities are depending on work order according to its specification & damaged
parts.
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Fig5, damaged Truck
Oil is the life-blood of the engine & gear box. An engine & gear box running without oil will last about
as long as human without blood. Oil is pumped to all the moving parts of the engine by and oil pump.
The oil pump is mounted at the bottom of the engine in the oil pan (sump) and is connected by a gear
to either the crankshaft or camshaft. This way, when the engine is running the pump is pumping
simultaneously. There is usually an oil pressure sensor near the oil pump that monitors pressure and
sends this information to a warning light on the dash board (this features is found in modern cars as it
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might be in your car), when the ignition key is turned on, but before the car is started the oil light
should light, indicating that there is no oil pressure yet, but also letting you know that the warning
system is working.
Whenever two metallic surfaces move over each other under direct contact, dry or solid friction is produced.
The rotating parts create a pressure and generate friction, which produces heat, and results in wear of the
metallic surfaces. Hence, it is essential for lubrication of all moving parts except nylon, rubber bushes, pre-
lubricated component, etc. to reduce the friction, wear and heat generated during service. Lubrication
maintains the accuracy as well as increases the life of the equipment. The lubricating oil serves as a good
cushion against the shocks present in the engine during service. The basic objectives of lubrication of
machines and Truckers are:
• To absorb and carry away harmful substances resulting from incomplete combustion.
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Fig 6, damaged Gearbox
Machine shop
A place where hand tools and power-driven tools are used for making, finishing, or repairing machines
or machine parts or in other words a facility that has machines, machine tools for working with metal
other relatively hard materials such as some ferrous and non-ferrous, composites, polymers, etc.
Various kinds of machine shops make and repair all types of metal objects from machine tools, dies
and molds etc.
Creativity of designer and skill of tool engineer will not integrate unless supported by equally
competent manufacturing expertise and advanced machineries. Machine tool shop is managed by
senior managers and qualified and skilled workers they have machining and manufacturing machinery.
In machine tool shop section, I observe different machining and noted how they are making raw
material valuable for finished product. Under this workshop there are many job duties like,
maintenance of any gearbox, production of bolt with nut, production of d/t bushing, production and
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maintenance of shackles, production of battery water, maintenance of fuel injection system,
maintenance of starter motor are day to day activities.
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Fig 8 . gear box maintenance
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Fig 9 . production of shackle
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Fig 10 . production of bushing
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PROBLEM STETMENTS (HUMAN ERROR CATEGORIES AND CAUSES)
Human errors may be classified into many categories of operator mistakes, and the causes of their
occurrence include poor environment, complex tasks, lack of proper procedures, operator carelessness,
and poor personnel selection and training. Maintenance errors occur in field environments because of
oversights by maintenance personnel. Some examples of maintenance errors are repairing a failed item
incorrectly, calibrating equipment incorrectly, and applying the wrong grease at appropriate points on
the equipment.
Assembly errors are the result of human mistakes during product assembly. Some of the causes of
assembly errors are poor illumination, poor blueprints and other related material, poorly designed work
layout, and poor communication of related information.
Design errors are the result of inadequate design. Some of the causes of their occurrence are failure to
ensure the effectiveness of person–machine interactions, failure to implement human needs in the
design, and assigning inappropriate functions to humans.
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Fig13 . Damaged shakle
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Fig14 . shakle pin damaged by couse of untighted properly
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5th wheel king pin :
The trailer kingpin should be inspected prior to coupling. The kingpin plate should be fully reinforced
and of sufficient size to completely cover the fifth wheel. If the kingpin plate is too narrow, the
uncovered portion of the fifth wheel will collect dirt and foreign matter. This material may work into
the fifth wheel locking mechanism, causing wear and difficulty uncoupling. This material can also
cause galling of the fifth wheel and/or kingpin plate.
If the trailer kingpin plate is not fully reinforced, distortion can result causing:
•Non-uniform loading
•Variation in kingpin length
•Cutting and galling of the fifth wheel or kingpin plate
If the trailer kingpin plate is distorted enough to cause any of the conditions listed above, it is
recommended that a new plate be installed.
is used to lock the trialer on power and sometimes its dameged sudenly by couse of design, over load,
skill of driver to chose way of drive etc.
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Fig 15 . damaged kingpin
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Fig 16. kingpin plate replacement
RECOMMENDATION
During the last six weeks of my intern time, I could observe different hard-working activities in the
company. However, there are some points to be recommended, because those activities have negative
impact on safety, economy or motivation on workers. I would like to recommend this compony for its
increasing production & decrease time to maintain parts require maintenance management software,
also design of any production should be depend on the specification rather than copy from the market.
Also, I recommend that the company should take skill gap for its workers according to their work
descriptions.
The wheel of the truckers loosen & tighten by human force without any additional machine to remove
when they need to change, hence any machine either electrical or mechanical wheel remover should
require to save their power and time.
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Conclusions
Industrial training is very vital for every University student. Therefore, every student should try as
much as possible to ensure that they grasp the material and information given to them so that they can
use it to expand on their career and level of experience. Internship has boosted my career especially in
the supervision & troubleshooting of any mechanical problems to maintain it.
In General, my internship experience was successful and also, I have gained theoretical, practical,
communication, cooperation and leadership skills in the ESLSE.in other hand when we come to the
level of theoretical and practical knowledge that I gained was limited my sector. However, thanks to
Mr. Zeamanuel who is the director of maintenance sector I observed the operations of some other
workshops.
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