A. KFC Mission Statement
A. KFC Mission Statement
A. KFC Mission Statement
B. TARGET MARKET:
The target audience of KFC is the people like to eat the fried chicken. KFC's main customers are between
4-45 years old. KFC's food people can enjoy it as an environment for family or social gatherings. For the
teenager, they like to have their lunch or dinner outside with their friend.
C.
PRICING STRATEGY:
KFC is using skimming pricing strategy on the new product to reach a segment of the market that is
relatively price insensitive and thus willing to pay for a premium price for a product. As the product is
new, company need to adjust the price from time to time base on customer respond and cost of
production.
PROMOTION STRATEGY:
KFC uses all media like TV, hoardings, print, online ads etc for its promotion. KFC has a strong social
presence will also allow it to interact and engage with its customers and get better insights about their
products and other services. KFC also uses their outlets to the maximum extent to promote their new
offerings.
PRODUCT STRATEGY:
KFC is famous for its world-class chicken fries and sandwiches, but the list doesn’t end here. KFC keeps
on introducing new items to their menu and that fulfils the deed of keeping the customers always on
their toes. The fact that KFC keeps on introducing new items in their menu, helps it to build a strong
product strategy and hence supports the marketing.
Some of the well known and asked for products of KFC are:
Rice bowls
Veg strips
Veg longers
French fries
PLACE STRATEGY :
KFC’s marketing team is highly conventional in chalking out the grounds of their restaurants all over the
country. Their audience winning tactics are the result of KFC being such a big giant today. It has 15000+
outlets in 100+ different countries and KFC and its outlets.
All the outlets of KFC have been strategically opened in areas where schools, colleges, offices or any
other educational institution lie. This is because the youth is far more indulgent in these fast-food
products than the country’s much-aged population.
People of KFC :
KFC’s parent company Yum! Brands Inc. which operates some other brands, has around 1.5 million
employees around the world. The company has invested a lot of money in technology for the purpose of
employee training and development.
PHYSICAL EVIDENCE:
The outlets of KFC are conveniently placed in malls, and near colleges, shops, theatres, thereby enabling
increased footfall to the outlets. In some selected countries, KFC offers free home delivery to offices and
homes in some regions/outlets. The Red color is most attractive and KFC has tried to make the most of it
by using it as the basic theme for all of its outlets. The restaurant is aptly illuminated with sufficient
lights that go very well with the ambience. includes the interior design of the facility, how well it is
equipped, internal signage, how well the internal environment is laid out, and aspects such as
temperature and air conditioning. This is also part of the services cape. Bright, and bold graphics on the
restaurant exterior and interior that incorporate the Kentucky Fried Chicken as well as KFC,
communicates a fresh sense of pride Graphics and pub signs that showcase the companys icons; 11
Secret Herbs and Spices; Finger Lickin Good; Sunday Dinner, Seven Days a week.