Book Review (Zoo Managment)
Book Review (Zoo Managment)
Book Review (Zoo Managment)
Zoo management
Dylan Evans finds business to be a jungle in managing the human animal
by Nigel Nicholson
In the past few years, Evolutionary Psychology (or EP as it is known )
hasn’t had much impact in the world of business. However, that maybe
about to change. A new book by Nigel Nicholson, professor of
organizational behavior at London Business school, promises to transform
EP from an academic theory into a practical tool for management.
According to Nicholson, executives have been misled by decades of utopian
management education. They have been encouraged to believe that they
can re-engineer their companies in any way they want, eliminating turf
wars and sexism along the way. Such fantasies; however, take no account
of enduring features of human nature, which stubbornly resists the new
visions imposed upon it. No wonder so many great new management ideas
fail as soon as they move from the business school to the boardroom.
The solution, argues Nicholson, is to construct a new approach to
management, based on EP. As the first truly scientific account of human
nature, EP can teach managers how to work with the grain rather than
against it.
Take emotions, for example. A lot of previous management thinking
downplayed the role of emotions in decision-making. In the line with Plato
and a whole host of western thinkers since, emotions were seen as at best
harmless luxuries, and at worst, outright obstacles to rational action. Only
recently have managers begun to realize emotional intelligence is vital to
business success. EP provides a firm scientific basis to this new trend in
management thinking, seeing emotions as complex mechanisms that can
enhance rationality in the right circumstances. As Nicholson explains in a
fascinating chapter on playing the rationality game, managers who view
emotions_ in themselves or in their workforce_ as mere obstacles are
wasting one of their greatest potential resources.
Nicholson’s prose is Pacy and down-to-earth, and he illustrates the main
ideas of EP and their relevance to the business world with well-chosen
examples, such as risk-taking and context biology. As Nicholson’s notes,
zoologists have often observed that the closer an animal gets to the
survival boundary, the more chances it will take to secure vital resources.
Such comparisons with animal behaviour will no doubt enrage those who
think that all scientific claims should be hedged with multiple caveats and
disclaimers. On the other hand, for those who are fed up with repeated
calls for “safe science” and other forms of political correctness, Nicholson’s
pragmatic view is refreshing. He takes a theory that has been neither
effectively established nor conclusively refuted, and advises managers try
out. A theory may sometimes be tested more decisively in the crucible of
business than in the science laboratory.
EP may not get tested at all any more, unless it used shape policy and
corporate strategy. There is currently a small but vociferous group of
academics who proclaim that EP is so fundamentally flawed that further
testing is superfluous. It can moreover, lead you to become a genetic
determinist and, even worse, a reductionist. The very possibility of such a
terrible fate is enough to strike fear into minds of many liberal intellectuals,
and dissuade them from putting EP to further scientific tests. Thankfully,
however these philosophical worries are not usually uppermost in the
average manager’s mind. Executives are more often worried about more
mundane matters, such as the figures on the bottom line. And so, even if
EP is denied a fair hearing in the dining rooms of the intelligentsia, it may
get a better chance in the boardroom.
It would be premature, then, and most unscientific, to prejudge Nicholson’s
hypothesis. Whether he is right, or whether his own brand in management
thinking will go the same way as those he decries, only time will tell. If the
managers who take on board the ideas of EP perform better than those
who don’t Nicholson’s gambit will have paid off.
BY: Reman Salah