INDCO Case Study Training and Development
INDCO Case Study Training and Development
INDCO Case Study Training and Development
20PGDM003
1. What factors do training managers need to consider when assessing the training needs
of internal customers?
The approval of the key decision maker, in this case Anand, as well as his traits and
reaction to the suggestions presented, are important variables for training managers to
consider when assessing the needs of internal consumers. Because the trainees are
familiar with technical abilities, the need for strategic and managerial training is
stronger in this instance. It's also important to figure out what the organization's needs
are, as well as the perspectives of the trainers. The decision maker's thoughts must
coincide with the perspectives of the trainers, which fortunately does in the given
situation.
2. What are the decisions, activities and tasks that a Training manager must plan and
execute when conceptualizing design and implementation of an effective training
program?