04-Project Integration Management-2019!06!13 13-20-09

PMP PREPARATION COURSE
6th EDITION
BY: SAYED MOHSEN, PMP, PMI-RMP, PMI-SP
www.pm-tricks.com +966554665714 /Sayed Mohsen PMP / PMP TRICKS

Chapter 4
Project Integration
Management
PMBOK-6th Page 69 to 128
Lecture 11: Project Integration Management
Contents
1 Develop Project Charter Initiation
2 Develop Project Management Plan Planning
3 Direct and Manage Project Work

Execution
4 Manage Project Knowledge
5 Monitor and Control Project Work

M&C
6 Perform Integrated Change Control
7 Close project or Phase Closing

Lecture 11 : Project Integration Management
1.Develop Project Charter (Initiation)
BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

1.Develop Project Charter (Initiation)
‫ر‬ ً
‫• تطوير الوثيقة ي‬
.‫الت تمنح الصالحية رسميا بنشوء مشوع‬
• Developing a document that formally authorizes the existence of a project.
• Provides the project manager with the authority to apply organizational resources to project activities.
‫المشوع بصالحية استغالل موارد المؤسسة ف أنشطة ر‬
.‫المشوع‬ ‫• تمد مدير ر‬
‫ي‬
✓ Provides a direct link between the project and the strategic objectives of the organization.
ً
ً ‫ابطا ر‬
‫مباشا بي ر‬
.‫المشوع واألهداف االستاتيجية للمؤسسة‬ ‫✓ توفر ر‬
✓ Creates a formal record of the project. ً
‫رسميا ر‬ ً ‫ر ئ‬
.‫للمشوع‬ ‫وتنش سجال‬ ✓
✓ Shows the organizational commitment to the project. ‫ر‬

‫بالمشوع‬ ‫التنظيم‬ ‫✓ وتعرض االلتام‬
‫ي‬
✓ This process is performed once or at predefined points in the project.

ً
‫مسبقا ف ر‬ َّ ُ
َ ‫ؤد‬
.‫المشوع‬ ‫ي‬ ‫محددة‬ ‫نقاط‬ ‫ف‬‫ي‬ ‫أو‬ ‫واحدة‬ ‫مرة‬ ‫العملية‬ ‫هذه‬ ‫ى‬ ‫✓ وت‬
Project Integration Management
( 1 ) Develop Project Charter
Tools &
Input
Techniques Outputs
1. Business Documents
2. Agreements 1. Expert Judgement 1. Project charter
3. Enterprise environmental 2. Data Gathering 2. Assumption Log
factors 3. Interpersonal &
4. Organizational process Team Skills
assets 4. Meetings

01. Develop Project Charter (Initiation)
Inputs ❑ BUSINESS DOCUMENTS
▪ The business case are sources of information about the project´s objectives and how the
project will contribute to the business goals.
▪ Although the business documents are developed prior to the project, they
are reviewed periodically.
Business case: .‫دراسة األعمال‬
✓ The approved business case is the business document most commonly used to
create the project charter.
✓ It is commonly used for decision making by managers or executives above the
project level.
✓ The business need and the cost benefit analysis are contained in the
business case to justify and establish boundaries for the project.
Inputs ❑ BUSINESS DOCUMENTS
Business case:
The business case is created as a result of one or more of the following:
▪ Market demand ‫▪ طلب السوق‬
▪ Organizational need ‫▪ حاجة المؤسسة‬
▪ Customer request ‫▪ طلب العمالء‬
▪ Technological advance ‫التكنولوج‬
‫ي‬ ‫▪ التطور‬
▪ Legal requirement ‫▪ المتطلبات القانونية‬

▪ Ecological impacts ‫▪ اآلثار البيئية‬
▪ Social need ‫▪ الحاجة االجتماعية‬
❖ The project manager does not update or modify the business documents since they are not
project documents; however, the project manager may make recommendations.
Inputs ❑ Agreements
َ
‫ستخدم االتفاقيات لتحديد األهداف المبدئية ر‬ ُ
✓ Used to define initial intentions for a project. .‫للمشوع‬ ‫✓ ت‬
✓ Agreements may take the form of contracts, letters of intent, verbal agreements, email, or other written
agreements. ‫✓ تأخذ االتفاقيات شكل العقود أو خطابات النوايا أو االتفاقيات الشفهية أو التيد اإللكت ي‬
.‫ون‬
✓ A contract is used when a project is being performed for an external customer.

َ
‫ستخدم العقد عند تنفيذ ر‬ ُ ✓
.‫خارج‬
‫ي‬ ‫عميل‬ ‫لصالح‬ ‫وع‬‫المش‬ ‫ي‬

Outputs
Project Charter
1 Project purpose 7 Preapproved financial resources;
2 Measurable project objectives 8 Project approval requirements
3 High-level requirements 9 Key Stakeholder list
Project exit criteria

4 High-level project description and deliverables 10
5 Overall project risk 11 Assigned project manager, responsibility, and

authority level
6 Summary milestone schedule 12 Name and authority of the sponsor or other

person(s) authorizing the project charter.

02. Develop Project Management Plan (Planning)

Defining, preparing, and coordinating all plan components and consolidating them into an integrated project
management plan.
‫✓ عملية تحديد وإعداد وتنسيق جميع مكونات الخطة ودمجها ف خطة متكاملة إلدارة ر‬
.‫المشوع‬ ‫ي‬
✓ Production of a comprehensive document that defines the basis of all project work and how the
work will be performed. ‫✓ إصدار وثيقة شاملة تحدد أساس جميع أعمال ر‬
.‫المشوع وطريقة أداء العمل‬

( 2 ) Develop Project Management Plan
Tools &
Input
Techniques Outputs
1. Project Charter
2. Outputs from other 1. Expert Judgement 1. Project management plan
processes 2. Data Gathering
3. Enterprise environmental 3. Interpersonal &
factors Team Skills
4. Organizational process 4. Meetings
assets

TT

Outputs ❑ project management plan
✓ Is the document that describes how the project will be executed, monitored and controlled, and
closed.
✓ It integrates and consolidates all of the subsidiary management plans and baselines, and other
information necessary to manage the project.
o Project management plan components include but are not limited to:
• Scope management plan.
• Requirements management plan..
• Scope baseline
• Schedule management plan.
• Cost management plan. • Cost baseline
• Quality management plan. • Schedule baseline
• Resource management plan.
• Communications management
• Procurement management plan..
• Stakeholder engagement plan
Outputs ❑ project management plan
✓ Change management plan. Describes how the change requests throughout the project will be
formally authorized and incorporated.
✓ Configuration management plan. Describes how the information about the items of the project
(and which items) will be recorded and updated so that the product, service, or result of the
project remains consistent and operative.
✓ Performance measurement baseline. An integrated scope-schedule-cost plan for the project
work against which project execution is compared to measure and manage performance.
✓ Project life cycle. Describes the series of phases that a project passes through from its
initiation to its closure.


03. Direct and Manage Project Work (Execution)

‫✓ عملية قيادة وإنجاز العمل المحدد ف خطة إدارة ر‬

• Leading and performing the work defined in the project management plan.
• Implementing approved changes to achieve the project’s objectives.
‫✓ تطبيق التغيتات المعتمدة لتحقيق أهداف ر‬
.‫المشوع‬
✓ It provides overall management of the project work and deliverables.

‫✓ توفر إدارة شاملة للعمل والتسليمات ف ر‬
✓ Improving the probability of project success. ‫✓ يحسن من احتمال نجاح ر‬
.‫المشوع‬

( 3 ) Direct and Manage Project Work
Tools &
Input
Techniques Outputs
1. Project management plan

2. Project documents 1. Expert Judgement 1. Deliverables
3. Approved change 2. Project management 2. Work performance data
requests information system 3. Issue Log
4. Enterprise environmental (PMIS) 4. Change requests
factors 3. Meetings 5. Project management plan
5. Organizational process updates
assets 6. Project document updates
7. Organization Process
Assets updates

O ❑ Deliverables
✓ A deliverable is any unique and verifiable product, result, or capability to perform a service
that is required to be produced to complete a process, phase, or project.
✓ Deliverables are typically the outcomes of the project.
O ❑ Work Performance Data

✓ The raw observations and measurements identified during activities being performed to
carry out the project work.
✓ Data is gathered through work execution and passed to the controlling
processes for further analysis.
❖ Examples of work performance data include:
• Work completed. • Deliverables status.
• Actual start and finish dates of schedule activities. • Number of change requests.
• Actual costs incurred, actual durations • Number of defects
O ❑ Issue Log ‫سجل اإلشكاالت‬
• The issue log is a project document where all the issues are recorded and tracked.
• The issue log will help the project manager effectively track and manage issues,
ensuring that they are investigated and resolved.
❖ Data on issues may include:
✓ Issue type. ‫✓ نوع اإلشكالية‬
✓ Who raised the issue and when. ‫✓ من المتسبب يف اإلشكالية ومت‬
✓ Description. .‫✓ الوصف‬
✓ Priority. ‫✓ األولوية‬
✓ Who is assigned to the issue. ،‫✓ من الشخص المكلف بحل اإلشكالية‬
✓ Target resolution date. ‫✓ تاري خ الحل المستهدف‬
✓ Status. ‫✓ الحالة‬
‫ئ‬ ‫✓ الحل‬
✓ Final solution. ‫النهان‬
‫ي‬
04. Manage Project Knowledge (Execution)

• Using existing knowledge and creating new knowledge to achieve the project’s objectives and
contribute to organizational learning.
.‫المؤسش‬ ‫✓ استخدام المعرفة الحالية وتكوين معرفة جديدة لتحقيق أهداف ر‬
‫المشوع والمساهمة يف التعلم‬
‫ي‬
✓ Prior organizational knowledge is leveraged to produce or improve the project outcomes.

‫✓ رفع المعرفة التنظيمية المسبقة إلنتاج أو تحسي نواتج ر‬
.‫المشوع‬
✓ knowledge created by the project is available to support organizational

operations and future projects or phases.
‫✓ إتاحة المعرفة الت أنشأها ر‬
.‫المشوع لدعم العمليات التنظيمية والمشاري ع أو المراحل المستقبلية‬ ‫ي‬

Explicit knowledge Tacit knowledge

‫المعرفة الرصيحة‬ ‫المعرفة الضمنية‬
• Using words Personal and difficult to express, such as
• Pictures • beliefs
• Numbers • Insights
• experience,
• “know-how”
• Shared by documenting it. • Must be shared through conversations and
• Obtaining lessons learned at the end of interactions between people.
the project.
• Can be shared using information • Can be shared using knowledge

management Tools and techniques management Tools and techniques

( 4 ) Manage Project Knowledge
Tools &
Input
Techniques Outputs
1. Project management plan 1. Expert Judgement

1. Lessons Learned Register
2. Project documents 2. Knowledge management
2. Project management plan updates
3. Deliverables 3. Information management
3. Organization Process Assets
4. Enterprise environmental factors 4. Interpersonal & Team
updates
5. Organizational process assets skills

TT ❑ Knowledge management ‫إدارة المعرفة‬

TT ❑ Information management ‫إدارة المعلومات‬
▪ Used to create and connect people to information. ‫تستخدم إلنشاء المعلومات وربط األشخاص بها‬
▪ Effective for sharing simple, unambiguous, codified explicit knowledge.
‫فعالة لمشاركة معرفة بسيطة وغت غامضة ومدونة وواضحة‬
❖ Tools and techniques include but are not limited to:
• Lessons learned register ‫سجل الدروس المستفادة‬
• Information gathering, for example, web searches and reading published articles.
‫ البحث يف الويب وقراءة المقاالت المنشورة‬،‫جمع المعلومات عىل سبيل المثال‬
• Project management information system (PMIS).
✓ Project management information systems often include document management systems.

O ❑ lessons learned register ‫سجل الدروس المستفادة‬
❑ The lessons learned register is created as an output of this process early in the project. Thereafter
it is used as an input and updated as an output in many processes throughout the project.
❑ The persons or teams involved in the work are also involved in capturing the lessons learned.
❑ Knowledge can be documented using videos, pictures, audios.
❑ At the end of a project or phase, the information is transferred to an organizational process asset
called a lessons learned repository.

َ ُ ‫وف نهاية ر‬
‫ تنقل المعلومات إىل أحد مصادر العملية التنظيمية تدىع مخزون الدروس المستفادة‬،‫المشوع أو المرحلة‬ ‫ي‬

05. Monitor and Control Project Work (M/C)


• Tracking, reviewing, and reporting the overall progress to meet

the performance objectives defined in the project management plan.
َ ‫✓ متابعة ومراجعة وإعداد تقرير ما ُي‬
‫حرز من تقدم كىل نحو تحقيق أهداف األداء المحددة ف خطة إدارة ر‬
.‫المشوع‬ ‫ي‬ ‫ي‬
✓ It allows stakeholders to understand the current state of the project.

‫بالمشوع فهم الحالة الحالية ر‬
.‫للمشوع‬ ‫ر‬ ‫✓ تتيح للمعنيي‬
✓ To recognize the actions taken to address any performance issues.
َ ُ
‫تتعلق باألداء‬ ‫إشكاالت‬ ‫✓ التعرف عىل اإلجراءات ي‬
‫الت اتخذت لمعالجة أي‬
✓ To have visibility into the future project status with cost and schedule forecasts.
.‫الزمت‬ ‫✓ امتالك الرؤية حول حالة ر‬

‫المشوع المستقبلية مع توقعات التكلفة والجدول‬
‫ي‬

( 5 ) Monitor and Control Project Work
Tools &
Input
Techniques Outputs

2. Project documents 1. Expert Judgement 1. Work Performance
3. Work Performance 2. Data Analysis Reports
Information 3. Decision Making 2. Change requests
4. Agreements 4. Meetings 3. Project Plan updates
5. Enterprise environmental 4. Project document
factors Updates
6. Organizational process
assets

▪ Monitoring is an aspect of project management performed throughout the project.

َّ ُ
‫ؤدى عىل مدار ر‬ ‫ر‬
‫المشوع‬ ‫الت ت‬ ‫▪ المتابعة ي‬
‫ه أحد جوانب إدارة المشوع ي‬
▪ Monitoring includes collecting, measuring, and assessing measurements and trends to
effect process improvements.
‫▪ وتشمل المتابعة جمع المقاييس واالتجاهات ي‬
.‫الت تؤثر عىل تحسينات العمليات وقياسها وتقييمها‬
▪ Continuous monitoring gives the project management team insight into the health of the
project and identifies any areas that may require special attention.
ً ‫ر‬ ‫ر‬
‫وتتيح المتابعة المستمرة لفريق المشوع رؤية بشأن جدوى المشوع وتحدد أي المجاالت ي‬
‫الت تتطلب مزيدا من االهتمام‬
▪ Control includes determining corrective or preventive actions or replanning and following

up on action plans to determine whether the actions taken resolved the performance issue
‫▪ وتشمل عملية التحكم تحديد اإلجراءات التصحيحية أو الوقائية أو إعادة التخطيط ومتابعة خطط العمل لتقرير ما‬
‫إذا كانت اإلجراءات المتخذة ساعدت يف حل مشاكل األداء‬

▪ Comparing actual project performance against the project management plan.
▪ Assessing performance periodically to determine whether any corrective or preventive
actions are indicated. then recommending those actions as necessary.
▪ Checking the status of individual project risks.
▪ Providing information to support status reporting, progress measurement forecasting.
▪ Providing forecasts to update current cost and current schedule information.
▪ Monitoring implementation of approved changes as they occur.
▪ Providing appropriate reporting on project progress and status to program management
when the project is part of an overall program.
▪ Ensuring that the project stays aligned with the business needs. BY: EL-Sayed Mohsen , PMP®, PMI- RMP®
Inputs ❑ Work performance Information
Manage Communication
Process

Work Performance data & Information Report
Work performance data

‫بيانات أداء العمل‬
‫المشاري ع تمكن من إنشاء مردود األعمال‬
• Raw observations and
measurements. Work performance information
Ex: ‫معلومات أداء العمل‬
• Start and finish dates. Work performance reports
• Analyzed Work Performance Data
• Number of change requests. ‫تقارير أداء العمل‬
• Number of defects. • Status of deliverables.
• Status reports.
• Actual costs, Actual durations. • Implementation status for
change requests. • Memos, justifications.
• Forecast estimates to complete. • Electronic dashboards.

• Recommendations
• Help Stakeholders Make Decisions

Inputs ❑ Work performance Information

Inputs ❑ Agreements
➢ A procurement agreement includes terms and conditions, and may incorporate other
items that the buyer specifies regarding what the seller is to perform or provide.
➢ If the project is outsourcing part of the work, the project manager needs to oversee
the contractor’s work to make certain that all the agreements meet the specific
needs of the project while adhering to organizational procurement policies.

TT ❑Data Analysis
➢ Alternatives analysis .‫تحليل البدائل‬
▪ Used to select the corrective actions or a combination of corrective and preventive actions to
implement when a deviation occurs.
‫▪ يستخدم تحليل البدائل الختيار اإلجراءات التصحيحية أو مجموعة من اإلجراءات التصحيحية والوقائية لتنفيذها عند وقوع انحراف‬
➢ Cost-benefit analysis. .‫المنفعة‬-‫تحليل التكلفة‬
▪ Helps to determine the best corrective action in terms of cost in case of project deviations.
‫▪ يساعد تحليل التكلفة والمنفعة ف تحديد أفضل إجراء تصحيح من حيث التكلفة ف حالة انحرافات ر‬
.‫المشوع‬ ‫ي‬ ‫ي‬ ‫ي‬
➢ Variance analysis .‫تحليل التباين‬
▪ Reviews the differences (or variance) between planned and actual performance.
‫والفعىل‬
‫ي‬ ‫▪ يراجع تحليل التباين االختالفات أو التباين بي األداء المخطط له‬

Outputs ❑Work Performance Reports
▪ Work performance information is combined, recorded, and distributed in a physical or electronic

form in order to create awareness and generate decisions or actions.
ُ ُ ُ
‫الوىع واتخاذ قرارات أو إجراءات‬
‫ي‬ ‫لخلق‬ ‫ونية‬‫إلكت‬ ‫أو‬ ‫مادية‬ ‫صورة‬ ‫ف‬‫ي‬ ‫ع‬‫وز‬ ‫وت‬ ‫سجل‬‫وت‬ ‫العمل‬ ‫أداء‬ ‫معلومات‬ ‫دمج‬ ‫ت‬ ▪
▪ They are circulated to the project stakeholders through the communication processes as
defined in the project communications management plan.
‫بالمشوع من خالل عمليات االتصال المحددة ف خطة إدارة اتصاالت ر‬
.‫المشوع‬ ‫ر‬ ‫▪ ويجري تداولها إىل المعنيي‬
‫ي‬
✓ Status reports and progress reports. ‫تقارير الحالة وتقارير تقدم ست العمل‬
✓ Earned value graphs and information ‫مخططات ومعلومات القيمة المكتسبة‬
✓ Trend lines and forecasts ‫خطوط وتوقعات االتجاه‬

Outputs ❑Change Requests
▪ As a result of comparing planned results to actual results Change requests may be issued to expand,
adjust, or reduce project scope, product scope, or quality requirements and schedule or cost baselines.
‫▪ قد يتتب عىل مقارنة النتائج المخطط لها بالنتائج الفعلية إصدار طلبات التغيت لتوسيع أو تعديل أو تقليص نطاق ر‬
‫المشوع أو نطاق‬
.‫الزمت أو التكلفة‬
‫ي‬ ‫المنتج أو متطلبات الجودة والخطوط المرجعية للجدول‬
▪ Changes can impact the project management plan, project documents, or product deliverables.
‫المشوع أو وثائق ر‬
.‫المشوع أو تسليمات المنتج‬ ‫▪ يمكن أن تؤثر التغيتات عىل خطة إدارة ر‬
✓ Corrective action. An intentional activity that realigns the performance of the project work with the project
.‫لمشوع‬ ً
‫متماشيا مع خطة إدارة ا ر‬ ‫✓ نشاط يعمد إىل إعادة ضبط أداء العمل ف ر‬
‫المشوع ليكون‬
management plan. ‫ي‬
✓ Preventive action. An intentional activity that ensures the future performance of the project work is aligned with
.‫المشوع مع خطة إدارة الم رشوع‬ ‫✓ نشاط متعمد يضمن ر‬
‫تماش األداء المستقبىل لعمل ر‬
the project management plan. ‫ي‬ ‫ي‬
✓ Defect repair. An intentional activity that modifies a nonconforming product or product component. ِّ
.‫✓ نشاط متعمد ُيعدل المنتج غت المطابق أو أحد مكوناته‬
06. Perform Integrated Change Control (M/C)

▪ Reviewing all change requests; approving changes and managing changes to deliverables, project
documents, and the project management plan; and communicating the decisions.
‫ واعتماد التغيتات وإدارة التغيتات الت تطرأ عىل التسليمات ووثائق ر‬،‫✓ ه عملية مراجعة جميع طلبات التغيت‬
‫المشوع وخطة إدارة‬ ‫ي‬ ‫ي‬
‫ر‬
.‫ وإبالغ القرارات‬،‫المشوع‬
✓ Allows for documented changes within the project to be considered in an integrated manner while
addressing overall project risk, which often arises from changes made without consideration of the
overall project objectives or plans.
‫كثتا ما ينشأ من التغيتات‬ ‫المشوع أن ُت َدرس بطريقة متكاملة مع تقليل الخطر الكىل ر‬
ً ‫ الذي‬،‫للمشوع‬ ‫✓ تتيح للتغيتات الموثقة ف إطار ر‬
‫ي‬ ‫ي‬
.‫للمشوع أو خططه‬‫الت ُت َرى دون مراعاة األهداف العامة ر‬
‫ي‬

▪ The Perform Integrated Change Control process is conducted from project start through completion and is the ultimate
responsibility of the project manager.
▪ Change requests can impact the project scope and the product scope, as well as any project management plan
component or any project document.
▪ Changes may be requested by any stakeholder involved with the project and may occur at any time throughout the
project life cycle.
▪ Configuration management plan should define which project artifacts need to be placed under configuration control.
▪ Changes may be initiated verbally, they should be recorded in written form and entered into the change
management and/or configuration management system.
▪ Every documented change request needs to be either approved, deferred, or rejected by a responsible individual,
usually the project sponsor or project manager.
▪ The responsible individual will be identified in the project management plan.

Change control board (CCB)
✓ is a formally chartered group responsible for reviewing, evaluating, approving, deferring, or rejecting changes
to the project and for recording and communicating such decisions.
‫ وكذلك‬،‫المشوع‬ ً
‫ أو رفض التغيتات الت تطرأ عىل ر‬،‫ أو تأخت‬،‫ أو اعتماد‬،‫ أو تقييم‬،‫رسميا ومسؤولة عن مراجعة‬ ‫✓ عبارة عن مجموعة معتمدة‬
‫ي‬
❑ Approved change requests can require new or revised: .‫تسجيل مثل هذه القرارات وإبالغها‬
• Cost estimates ‫• تقديرات تكلفة‬

• Activity sequences ‫• تسلسل األنشطة‬
• Schedule dates ‫الزمت‬
‫ي‬ ‫• تواري خ الجدول‬
• Resource requirements ‫• متطلبات الموارد‬
• Analysis of risk response alternatives .‫• تحليل بدائل االستجابة للمخاطر‬
‫المشوع ووثائق ر‬
• Adjustments to the project management plan and project documents. ‫المشوع‬ ‫• إجراء تعديالت عىل خطة إدارة ر‬
❖ Customer or sponsor approval may be required for certain change requests after CCB
approval, unless they are part of the CCB.
.‫ ما لم يكونوا أعضاء يف اللجنة‬، ‫اىع عىل طلبات تغيت معينة بعد الحصول عىل اعتماد لجنة التحكم يف التغيت‬
‫يلزم موافقة العميل أو الر ي‬

( 6 ) Perform Integrated Change Control
Tools &
Input
Technology Outputs

2. Project documents 1. Expert Judgement 1. Approved change
3. Work performance reports 2. Change Control tools requests
4. Change requests 3. Data Analysis 2.Project management
5. Enterprise environmental 4. Decision Making plan updates
factors 5. Meetings 3. Project document
6. Organizational process updates
assets
Inputs ❑ Project management plan
➢ Change management plan: provides the direction for managing the change control process and documents the
roles and responsibilities of the change control board (CCB).
➢ Configuration management plan: describes the configurable items of the project and identifies the items that
ً
will be recorded and updated so that the product of the project remains consistent and operable. .‫متسقا و يف حالة تشغيلية‬
➢ Scope baseline : provides the project and product definition.
➢ Schedule baseline : is used to assess the impact of the changes in the project schedule.
➢ Cost baseline : is used to assess the impact of the changes to the project cost.

Inputs ❑ Project documents
➢ Basis of estimates: .‫أساس التقديرات‬
• indicate how the duration, cost, and resources estimates were derived and can be used to
calculate the impact of the change in time, budget, and resources.
➢ Requirements traceability matrix: .‫مصفوفة تتبع المتطلبات‬
• Helps assess the impact of the change on the project scope. ‫• تساعد ف تقييم تأثت التغت عىل نطاق ر‬
‫المشوع‬ ‫ي‬
➢ Risk report: .‫تقرير المخاطر‬

• presents information on sources of overall and individual project risks involved by the change requested.
‫ر‬
‫• مصادر المخاطر الكلية والفردية للمشوع ي‬
‫الت يتضمنها التغيت المطلو‬

Inputs ❑ Change Requests
• Change may include corrective action, preventive action, defect repairs.
• Changes may or may not impact the project baselines.
• Sometimes only the performance against the baseline is affected.
• Changes should be approved by the CCB (if it exists) and by the customer or sponsor, unless they
are part of the CCB.
• Only approved changes should be incorporated into a revised baseline.

TT ❑ Data Analysis
➢ Alternatives analysis: .‫تحليل البدائل‬
• This technique is used to assess the requested changes and decide which are
accepted, rejected, or need to be modified to be finally accepted.
‫ئ‬
.‫النهان‬ ‫• لتقييم التغتات المطلوبة والتقرير بقبول أو رفض أو الحاجة إىل تعديل أي منها لقبولها‬
‫ي‬
➢ Cost-benefit analysis .‫المنفعة‬-‫تحليل التكلفة‬
• Helps to determine if the requested change is worth its associated cost.
.‫• يساعد ذلك التحليل عىل تحديد إذا كان التغت المطلو يستحق التكلفة المرتبطة به‬
TT ❑ Decision-making
➢ Voting: can take the form of unanimity, majority, or plurality to decide on
whether to accept, defer, or reject change requests.
➢ Autocratic decision making : one individual takes the responsibility for
making the decision for the entire group.
O ❑ Approved Change Requests
• Change requests are processed according to the change management plan by the project manager, CCB
• Changes may be approved, deferred, or rejected. ‫يمكن اعتماد الطلبات أو تأجيلها أو رفضها‬
• Approved change requests will be implemented through the Direct and Manage Project Work process.
• Deferred or rejected change requests are communicated to the person or group requesting the change.
• All change requests are recorded in the change log as a project document update.
O ❑ project Documents Updates
➢ Change log. ‫سجل التغيت‬

َ
• Used to document changes that occur during a project. ‫ستخدم ف توثيق التغيتات الت تحدث أثناء ر‬
‫المشوع‬ ‫ي‬ ‫ي‬ ‫• ُي‬

Steps for change Request PMBOK
6th
1- Meeting with stakeholder to understand reason / What he need to change
2- Analyze impact of the change with the project team on Project Constrains ( Scope
- Cost – Schedule – Quality – Risk – etc.….)
3- Inform stakeholder about the impact of such change
4- Send change request to the CCB
5- Send request to the sponsor ( if sponsor is not part of the CCB) PMBOK.115
6- After approval by CCB/ Sponsor record the change in the change log
7- Update project management plan, Baselines and documents.
8- Communicate / inform the key stakeholder
9- Implement the Approved change Request by the Project team.
+966554665714 /Sayed Mohsen PMP / PMP TRICKS

06.Perform Integrated Change Control (M/C)

07.Close Project or Phase (Closing)

( 7 ) Close Project or Phase
Tools &
Input
Techniques Outputs
1. Project Charter
2. Project management plan 1. Expert Judgement 1. Project document updates
3. Project documents 2. Data Analysis 2. Final product, service or
4. Accepted Deliverables 3. Meetings result transition
5. Business Documents 3. Final report
6. Agreements 4. Organizational process
7. Procurement assets updates
documentation
8. Organizational process
assets
07. Close Project or Phase (Closing)
▪ Finalizing all activities for the project, phase, or contract.

‫ر‬
.‫بالمشوع أو المرحلة أو العقد‬ ‫ه عملية االنتهاء من كافة األنشطة الخاصة‬ ▪
‫ي‬
✓ The project or phase information is archived. ‫✓ أرشفة معلومات ر‬

‫المشوع أو المرحلة‬
✓ The planned work is completed ‫✓ استكمال العمل المخطط‬
✓ Organizational team resources are released to pursue new endeavors. ‫مساع جديدة‬
ٍ ‫لك تنتهج‬
‫تحرير موارد الفريق التنظيمية ي‬
✓ This process is performed once or at predefined points in the project

ً
‫مسبقا ف ال ر‬ َّ ُ
َ ‫ؤد‬
‫مشوع‬ ‫ي‬ ‫محددة‬ ‫نقاط‬ ‫ف‬‫ي‬ ‫أو‬ ‫واحدة‬ ‫مرة‬ ‫العملية‬ ‫هذه‬ ‫ى‬ ‫✓ وت‬

➢ When closing the project, the project manager reviews the project management plan to ensure that all project
work is completed and that the project has met its objectives.
▪ Making certain that all documents and deliverables are up-to-date and that all issues are resolved.
▪ Confirming the delivery and formal acceptance of deliverables by the customer.
▪ Ensuring that all costs are charged to the project. ‫▪ التأكد من رصف جميع التكاليف ر‬
‫للمشوع‬
▪ Closing project accounts. ‫▪ إغالق حسابات ر‬
‫المشوع‬
▪ Reassigning personnel. ‫▪ إعادة تعيي األفراد‬
▪ Dealing with excess project material. ‫▪ التعامل مع مواد ر‬
‫المشوع الفائضة‬
‫▪ إعادة تخصيص مرافق ومعدات ر‬
▪ Reallocating project facilities, equipment, and other resources. ‫المشوع وغتها من الموارد‬
▪ Elaborating the final project reports as required by organizational policies.
‫▪ توضيح تقارير ر‬
.‫المشوع النهائية وفق ما تقتضيه السياسات التنظيمية‬

‫المشوع أو مرحلة ا ر‬
:‫لمشوع مثل‬ ‫❖ األنشطة المرتبطة بانتهاء االتفاقيات التعاقدية المطبقة عىل ر‬
▪ Confirming the formal acceptance of the seller’s work. .‫الرسم لعمل البائع‬
‫ي‬ ‫▪ تأكيد القبول‬
▪ Finalizing open claims. .‫▪ االنتهاء من المطالبات المفتوحة‬
▪ Updating records to reflect final results. .‫▪ تحديث السجالت لتعكس النتائج النهائية‬
▪ Archiving such information for future use. .‫المستقبىل‬

‫ي‬ ‫▪ أرشفة تلك المعلومات لالستخدام‬

‫ميثاق ر‬
Inputs ❑ Project Charter ‫المشوع‬
• The project charter documents the project success criteria, the approval requirements,
‫المشوع يحتوى عىل معايت قبول ر‬
‫المشوع ومتطلبات الموافقة ومن‬ ‫• ميثاق ر‬
and who will sign off on the project. ‫الذى سوف يوقع ع اغالق ر‬
. ‫المشوع‬
Inputs ❑ Accepted Deliverables ‫التسليمات المقبولة‬
• Accepted deliverables may include approved product specifications, delivery

receipts, and work performance documents
.‫ ووثائق أداء العمل‬،‫ وإيصاالت التسليم‬،‫• تشمل التسليمات المقبولة مواصفات المنتج المعتمدة‬
Inputs ❑ Agreements ‫االتفاقيات‬
• The requirements for formal procurement closure are usually defined in the terms
and conditions of the contract and are included in the procurement management plan.
ُ
َ ‫وت‬ َّ ُ
‫درج يف خطة إدارة المشتيات‬ ‫الرسم يف رشوط وأحكام العقد‬
‫ي‬ ‫اء‬ ‫حدد المتطلبات الخاصة بإغالق عملية ر‬
‫الش‬ ‫• ت‬

Inputs ❑ Business Documents ‫وثائق األعمال‬
➢ Business case. .‫دراسة األعمال‬

• The business case documents the business need and the cost benefit analysis that
justify the project.
• The business case is used to determine if the expected outcomes from the economic
feasibility study used to justify the project occurred.
‫• لتحديد ما إذا كانت النتائج المتوقعة من دراسة الجدوى االقتصادية تم استخدامها لتتير ر‬
.‫المشوع القائم‬
➢ Benefits management plan. .‫خطة إدارة المنافع‬

‫• توضح المنافع المستهدفة ر‬ ُ
• The benefits management plan outlines the target benefits of the project. ‫للمشوع‬
• Used to measure whether the benefits of the project were achieved as planned.
ِّ ُ ‫• لقياس مدى تحقيق منافع ر‬
‫المشوع حسبما خطط لها‬

Inputs ❑ procurement documentation ‫وثائق المشتيات‬
• To close the contract, all procurement documentation is collected, indexed, and filed.
• Information on contract schedule, scope, quality, and cost performance along with all contract change
documentation, payment records, and inspection results are cataloged.
• “As-built” plans/drawing or “as-developed” documents, manuals, troubleshooting, and other technical
documentation should also be considered as part of the procurement documents.
• when closing a project. This information can be used for lessons learned information and as a basis for
evaluating contractors for future contracts.

O ❑ Final Report ‫ئ‬
‫النهان‬ ‫التقرير‬
‫ي‬
The final report provides a summary of the project performance. It can include information such as:
• Summary level description of the project or phase. ‫• ملخص عن وصف المستوى ر‬

.‫للمشوع أو المرحلة‬
• Scope objectives, the criteria used to evaluate the scope, and evidence that the completion criteria
were met. .‫• أهداف النطاق والمعايت المستخدمة لتقييم النطاق والدليل عىل الوفاء بمعايت اإلنجاز‬
• Quality objectives, the criteria used to evaluate the project and product quality, the verification and
actual milestone delivery dates, and reasons for variances.
.‫ وأسبا التباينات‬،‫الفعىل للمعالم‬ ‫ والمعايت المستخدمة لتقييم جودة ر‬،‫أهداف الجودة‬
‫ وتواري خ التحقق والتسليم‬،‫المشوع والمنتج‬ •
‫ي‬
• Cost objectives, including the acceptable cost range, actual costs, and reasons for any variances.
.‫أهداف التكلفة وتشمل نطاق التكلفة المقبول والتكاليف الفعلية وأسبا أي تباينات‬ •
• Summary of the validation information for the final product, service, or result.
.‫ملخص معلومات التحقق للمنتج أو الخدمة أو النتيجة النهائية‬ •
‫ئ‬
O ❑ Organizational Process Asset Updates ‫النهان‬
‫ي‬ ‫التقرير‬
➢ Project documents ‫وثائق ر‬

.‫المشوع‬
• Documentation resulting from the project’s activities; for example, project management
plan; scope, cost, schedule, and project calendars; and change management documentation
➢ Operational and support documents .‫الوثائق التشغيلية ووثائق الدعم‬

• Documents required for an organization to maintain, operate, and support the product or service
delivered by the project. These may be new documents or updates to existing documents.
➢ Project or phase closure documents ‫وثائق إغالق ر‬
.‫المشوع أو المرحلة‬
• Consisting of formal documentation that indicates completion of the project or phase and the transfer of the
completed project or phase deliverables to others.
• During project closure, the project manager reviews prior phase documentation, customer acceptance
documentation from the Validate Scope process and the agreement (if applicable) to ensure that all project
requirements are completed prior to finalizing the closure of the project.
‫ئ‬
O ❑ Organizational Process Asset Updates ‫النهان‬
‫ي‬ ‫التقرير‬
➢ Lessons learned repository .‫مخزون الدروس المستفادة‬
• Lessons learned and knowledge gained throughout the project are transferred to the
lessons learned repository for use by future projects.
‫ر‬ ُ
‫• تنقل الدروس المستفادة والمعرفة عىل مدار المشوع إىل مخزون الدروس المستفادة ي‬
.‫لك تستخدم يف المشاري ع المستقبلية‬

Work P. Data & Work P. Information & Work P. Report
Inputs
Outputs
Manage Communication
Process

Delivrables & Verified Delivrables & Accepted Delivrables


PMI Methodology
10 49 5
Knowledge Processes Process
Area Groups
Project Management
Project Management is accomplished through the
application and integration of five processes.
‫يتم تنفيذ إدارة ر‬

‫المشوع من خالل تطبيق‬
.‫وتكامل خمس عمليات‬
PAGE // 80
PMP
Questions & Answers
( Project Integration Management )
83

Q1) You are part of the review team of a running project.
Which of the various documents define how the project is
executed, monitored, controlled, and closed?
A. Project Scope Management Plan
B. Project Scope Statement
C. Project Charter
D. Project Management Plan
PMBOK 83

Q2) All the following activities are performed in the Close
Project or Phase process except:
A. Activities that fulfill the exit criteria of the project.
B. Sending the deliverables to the customer for acceptance.
C. Activities that are needed to transfer the completed
products to operations.
D. Documenting the reasons for terminating the projects
early.

Q3) You are working with your customers on completing
deliverables in your electronic parts manufacturing
project. Which of the following stakeholders can
modify and make changes in the project charter?
A. The project sponsor
B. The project Manager
C. The project customer
D. The Team Members

Q4) at the closing phase, you notice that your team document only the
reasons of success only as lessons learned. What should you do next?
A. The project team is correct
B. Meet with the project team and tell them that necessary to document
both success and failures reasons as lessons learned
C. Nothing to do
D. Escalate the problem to the sponsor

Q5) The change control board (CCB) approved the Change
request, what should you do next ?
A. Implement the change
B. Update PM plan
C. Update the change log
D. Inform stakeholders with new status of the project

Q6) Your project is going very well ahead of schedule and under
budget, and near to complete. The one of very vital technical
members transferred to other project out of organization.and one
of team member told you that he can do his job and complete the
project without him .. What should you do next?
A) Do nothing, the project is near to completion.
B) Assign other member to take his duties.
C) negotiated with functional manger to assign a new member.
D) Evaluate the impact with team members

Q7) Which of the following describe the reason why the
project is authorized ?
A.Project charter.
B. Business case.
C. Scope statement of work.
D. Project management plan

Q8) During project planning phase, the project sponsor had
resigned.the new sponsor had postponed the project for two month
because he is disagreed on the scope.what project manger action ?
A) Meet the sponsor and the project team to know the delay
impact analysis on time,cost and personal.
B) Do nothing
C) ask the Customer what should you do
D) Ignore the new sponsor

Q9) You are executing a project for your company's manufacturing
division. You discover that a certain change in the product can
increase the profitability as well reduce the manufacturing time.
What is the BEST thing to do in this situation
A. Inform your manufacturing department about this matter
B. Continue the project as per original plan
C. Issue a change request
D. Discuss the impacts with your team first

Q10) Sponsor know the information about the project
as behind schedule and over budget but he want more
details about the progress. as a Project manger what
should you provide to the project sponsor about
STATUS of the project ?
A. work performance information .
B. Earned value report.
C. work performance report
D. work performance data.

Q11) The enterprise environmental factors play an
important role during the development of the project
charter. Enterprise Environmental Factors includes some
elements such as:
A. Historical information and lessons learned.
B. Templates (e.g., project charter template).
C. Organizational culture and political climate
D. Organizational standard policies, processes, and
procedures.

Q12) Approved change requests are processed through
which process for implementation?
A. Develop project management plan.
B. Develop project Charter.
C. Perform integrated change control.
D. Direct and manage project work.

Q13) You are a project manager in infrastructure project
. After finalizing all activities for the project , Which of
the following documents will help you for this process ?
A. Project Charter .
B. Stakeholder Register .
C. Verified deliverables.
D. Probability and Impact Matrix.

Q14) Your customer always asking for a lot of changes
of scope and product features during the project
execution. You accept all changes to meet a customer
satisfaction. After a distance of time of execution, you
noticed an inflation at project budget. What should
have done to prevent this situation?
A. Cost management plan.
B. Control scope.
C. Change management plan.
D. Scope management plan.

Q15) Ben is the project manager for a mobile
application development project. At the end of the
project kick-off meeting, what is the next phase?
A. Monitoring and Controlling.
B. Executing.
C. Closing.
D. Planning.

Q16) The business case documents the business need
and the cost benefit analysis that justify the project.
The summary of how the project has achieved the
business needs identified in the business case is
document in the:
A. Project Scope Statement.
B. Project WBS.
C. Project final report.
D. Project charter.

Q17) You are in the process of finalizing all activities for the
project, phase, or contract .The Project manager should
transfer Lessons learned and knowledge gained throughout the
project to the lessons learned repository in order to :
A. Combine them with lesson learned in lesson learned in
whole project.
B. Use by future projects.
C. Avoid the problematic vendors during the project.
D. To use them in better vendors’ selection criteria.

Q18) The project sponsor has asked you to prepare a summary
level description of each phase of the project, and also include
a summary of the validation information for the final project
deliverables. Which document is the sponsor asking you to
prepare?
A. Project scope statement.
B. Risk Register.
C. Project charter.
D. Project final report.

Q19) Your project is proceeding according to schedule. You have
just learned that a new regulatory requirement will cause a
change in one of the project’s performance specifications. To
ensure that this change is incorporated into the project
management plan, you should:
A. Prepare a change request.
B. Call a meeting of the change control board.
C. Change the WBS, project schedule, and project plan to reflect
the new requirement.
D. Immediately inform all affected stakeholders of the new
approach to take on the project.

Q20) During the execution of the project you had to manage a
change request where sponsor is out of the board. You
evaluated the impact of the change on the other constraints of
the project then you got the change request approved by CBB.
The next step project manager should do:
A. Update management plan.
B. Implement the change.
C. Ask the sponsor for authorization.
D. Review the approved change within the team.

Q21) In the final stage of the project the sponsor
rejected the final product where he said it didn't meet
the project goals . Which document you will review to
convince him:
A. Agreement.
B. Project management plan.
C. Stakeholder Register .
D. Project charter.

Q22) You are a project manager and you are working on
a multi-phase project as your project is planned to last
three years. A best practice is to:
A. Periodically review the business case.
B. Use a single prime contractor and have this
contractor award any subcontracts.
C. Rely on your PMO for guidance.
D. Set up a ‘tight matrix’.

Q23) Before considering a project closed, what
document should be reviewed to ensure that all Project
work is completed and that the project has met its
objectives ?
A. Communication management plan .
B. Project management plan.
C. Project closeout checklists.
D. Scope management plan.
PMBOK 123

Q24) You are in the process to get the final acceptance
on the deliverables which have been developed as part
of your project. This was done to make sure that
project scope and deliverables are achieved.Which
process are we currently performed ?
A. Close Project or phase .
B. Validate Scope .
C. Develop Project charter .
D. Control quality .
Final acceptance= Close Project or phase
Formal acceptance= Validate Scope
Q25) Which of the following processes gives the
project management team insights into the health
of the project?
A. Plan risk response.
B. Monitor and Control Project Work.
C. Develop Project charter.
D. Close Project or phase.
PMBOK 107

Q26) During creating the Project charter , Sponsor tell you
that the government has been issued a new law and may
be effect the project , this law will apply after 6 months .
what is the FIRST thing should you do as a project manger ?
A. Add new law in EEF.
B. Ignore the new law.
C. Ask your management what should you do.
D. Meeting with SH and evaluate the impact.

Q27) During the creating of the Project charter , the key
Stakeholders in several different locations, the Sponsor tell you
that you should use the telephone to communicate with the key
Stakeholders . what inputs do you need for this process?
A. Risk Register.
B. Enterprise environmental factor & Organizational Process Assets
C. Communication management plan. PMBOK 71
D. Project management plan.

Q28) You are in the process of finalizing all activities for the
project, phase, or contract . Which of the Following Key inputs for
this Process ?
A. Project Management Plan , Organizational Process Assets .
B. Accepted deliverables , Enterprise environmental factor
C. Agreements , Deliverables.
D. Project charter , Final report. PMBOK 71

Q29)

❖ PMP Preparation Course- Earn 35 PDUs- 6th- Edition
❖11 Exams by knowledge Areas
❖ 5 Exams By Process Groups
❖ 3- Full Exams
❖ PMP Change management 50 Qs
www.pm-tricks.com
❖ PMP Exam Outline 50 Qs
❖ PMP Exam Maths 50 Qs
❖Study Group in Facebook :-

https://www.facebook.com/groups/PMPTRICKS/
❖My YouTube Channel :-

https://www.youtube.com/channel/UCWB63onAp4wm1crrLphkNjA/playlists?view_as=subscriber
/Sayed Mohsen PMP +966554665714 / PMP TRICKS

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PMP PREPARATION COURSE

BY: SAYED MOHSEN, PMP, PMI-RMP, PMI-SP

www.pm-tricks.com +966554665714 /Sayed Mohsen PMP / PMP TRICKS

1 Develop Project Charter Initiation

2 Develop Project Management Plan Planning

3 Direct and Manage Project Work

5 Monitor and Control Project Work

7 Close project or Phase Closing

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

✓ Shows the organizational commitment to the project. ‫ر‬

✓ This process is performed once or at predefined points in the project.

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

Business case: .‫دراسة األعمال‬

▪ Legal requirement ‫▪ المتطلبات القانونية‬

✓ A contract is used when a project is being performed for an external customer.

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

1 Project purpose 7 Preapproved financial resources;

2 Measurable project objectives 8 Project approval requirements

3 High-level requirements 9 Key Stakeholder list

Project exit criteria

5 Overall project risk 11 Assigned project manager, responsibility, and

6 Summary milestone schedule 12 Name and authority of the sponsor or other

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

( 2 ) Develop Project Management Plan

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

‫✓ عملية قيادة وإنجاز العمل المحدد ف خطة إدارة ر‬

✓ It provides overall management of the project work and deliverables.

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

( 3 ) Direct and Manage Project Work

1. Project management plan

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

O ❑ Work Performance Data

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

✓ Prior organizational knowledge is leveraged to produce or improve the project outcomes.

✓ knowledge created by the project is available to support organizational

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

Explicit knowledge Tacit knowledge

• Can be shared using information • Can be shared using knowledge

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

( 4 ) Manage Project Knowledge

1. Project management plan 1. Expert Judgement

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

TT ❑ Information management ‫إدارة المعلومات‬

❖ Tools and techniques include but are not limited to:

• Lessons learned register ‫سجل الدروس المستفادة‬

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

O ❑ lessons learned register ‫سجل الدروس المستفادة‬

❑ Knowledge can be documented using videos, pictures, audios.

called a lessons learned repository.

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®

BY: EL-Sayed Mohsen , PMP®, PMI- RMP®