Compendium of Success Stories Champions Desk: Ministry of Micro, Small and Medium Enterprises
Compendium of Success Stories Champions Desk: Ministry of Micro, Small and Medium Enterprises
Compendium of Success Stories Champions Desk: Ministry of Micro, Small and Medium Enterprises
CHAMPIONS Desk
Success Story – A
Journey to Become a
Champion
State Champions Control Room, Kanpur
Support provided
Shri Gaurav registered his complaint at CHAMPIONS portal about the case of delayed
payment. CHAMPIONS team, Kanpur resolved the issue by communicating with the
concerned officers of Knowledge Consortium of Gujarat, Ahmedabad and Department
of Atomic Energy, Mumbai.
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The owner of the MSME unit had supplied 111 desktops of Rs.49,39,500/- to Small
Arms Factory (SAF), Kanpurthrough GeM portal. In spite of timely delivery,
installation of machines and repeated reminders, the payment for the mentioned
supplied order was pending since 07.02.2020.
Support provided
Shri Devesh registered his complaint at CHAMPIONS portal about the case of delayed
payment.The CHAMPIONS team, Kanpur discussed the matter with DGM, SAF-
Kanpur, who has further communicated the issue to the concerned officer at SAF
Kanpur. CHAMPIONS team, Kanpur continuously followed up the matter with SAF,
Kanpur.
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Support provided
MSME-DI, Raipur provided complete guidance to the unit and discussed the matter
with NTPC Ltd. with appropriate NIC code of the activity. Sincethe unit is L2 in
tendering process and is MSE (L1 is a non-MSE), it may be allowed to do some
portion of work as per Public Procurement Policy for Micro and Small Enterprises
(MSEs) Order, 2012.
Remarks (Tangible Benefits/ Customer remarks)
NTPC Ltd. agreed to give work order to the unit.
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Support provided
CHAMPIONS team provided Mr. Mansukh with necessary details to obtain the UAM
card number.
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Contact Details (Address with Plot No. G-2063/64/B,Nr. Delta Soilar, Kalwad
Mobile No/Email Id): Road, Metoda GIDC, Lodhika, Rajkot.
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Shri K. M. Joshy
Description of Grievance
The claimant runs a small unit for producing snacks. He was facing issues in the
website of FSSAI licensing and registration due to bugs in the website and hence was
not able to commence work. The claimant had registered his grievance mentioning
that repeated efforts from his side were made regarding the issue, but nothing was
getting resolved.
Support provided
MSME Champions team took up the matter with the concerned official of FSSAI
licensing and registration. As a result, the issue was resolved, and claimant received
the required approval.
Remarks (Tangible Benefits/ Customer remarks)
The claimant expressed his gratitude for the resolution of his issue and conveyed that
he will be looking forward to MSME-DI Thrissur’s support in future as well
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Support provided
MSME-DI, Hubli has provided marketing support with state government and with the
support this unit has started supplying to various public contactdepartments like
municipal office, bus station.
Remarks (Tangible Benefits/ Customer remarks)
The present production capacity of this unit is 50/day. Now this unit has got some
ordersfrom state government for installing this product in additional number of
places.
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Support provided
Smt. Fatimabi Ammajji, approached MSME-DI through Champions portal for financial
support to expand her telecommunication service. The MSME DI proactively sent
letter to the Dist. Lead Bank Manager, to support this Micro unit & provide loan as per
its eligibility.
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